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2 Avaya Integrated Management Network Management Console User GuideNovember 2010
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Avaya Integrated Management Network Management Console User GuideNovember 2010 3
4 Avaya Integrated Management Network Management Console User GuideNovember 2010
What is new in this release.............................................................................................................................19
Starting the Avaya Network Management Console.........................................................................................27
Remote access and security...........................................................................................................................28
Status Bar...............................................................................................................................................33
Using Tooltip...........................................................................................................................................33
About read/write permission............................................................................................................................34
Network tree overview.....................................................................................................................................49
Viewing the network tree.................................................................................................................................49
Device type view.....................................................................................................................................50
VoIP system view...................................................................................................................................51
Printing the Network Tree................................................................................................................................57
Searching the Tree..........................................................................................................................................57
Launching Web Session.........................................................................................................................61
Pinging a device.....................................................................................................................................62
Launching an SSH session....................................................................................................................62
Launching Avaya Site Administration.....................................................................................................63
Choosing table parameters to display....................................................................................................73
Filtering the tables..................................................................................................................................73
Opening the Inventory table............................................................................................................................81
Creating a Network Map.................................................................................................................................85
Opening a Network Map.........................................................................................................................86
Saving a Network Map to a different name............................................................................................86
Printing a Network Map..........................................................................................................................86
Deleting a Network Map.........................................................................................................................87
Importing devices into the Network Map.........................................................................................................87
Exporting the Network Map.............................................................................................................................88
Discovery status bar......................................................................................................................................100
Closing the Discovery window......................................................................................................................100
Chapter 11: Discovering your network................................................................................101
Understanding the IP Discovery process......................................................................................................102
Using the Discovery log.................................................................................................................................113
Viewing the Event Manager...........................................................................................................................117
Avaya Integrated Management Network Management Console User GuideNovember 2010 7
Action List window................................................................................................................................125
Closing the Event Manager...........................................................................................................................127
Configuring the Event Log to discard or archive old events..........................................................................129
About filtering events.....................................................................................................................................130
Filtering events by security level...........................................................................................................130
Filtering by category.............................................................................................................................131
Filtering by IP address..........................................................................................................................131
Filtering by device type.........................................................................................................................132
Filtering by acknowledged....................................................................................................................132
Viewing all events.................................................................................................................................133
Saving the Event table..................................................................................................................................135
Filtering logs by security level...............................................................................................................149
Viewing all logs.....................................................................................................................................150
Resolving the Out of Memory error......................................................................................................151
Closing the NM Log Viewer...........................................................................................................................152
Chapter 16: Introduction to the Quick Log Viewer.............................................................153
Event Configuration Help Menu............................................................................................................181
Action List Menus..........................................................................................................................................181
Action List File Menu............................................................................................................................182
Action List Edit Menu............................................................................................................................182
Action List Tools Menu..........................................................................................................................182
Action List Help Menu...........................................................................................................................182
10 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 1: Introduction
Intended audience
This publication is for network managers who are familiar with network management and its
fundamental concepts.
Purpose
This manual contains information needed to use the Avaya Network Management Console,
efficiently and effectively.
Avaya Integrated Management Network Management Console User GuideNovember 2010 11
Introduction
12 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 2: Avaya Network Management
Avaya Network Management overview
The Avaya Network Management includes the Avaya Network Management Server and the
Avaya Network Management Console, an application that allows you to view the devices in
your network. The Avaya Network Management Console also provides a platform from which
you can launch applications to manage network devices and monitor the traffic on your
network. In addition, the Avaya Network Management provides a Discovery service that can
search your network for devices and an Event Log that reports network events.
The Avaya Network Management uses a client/server architecture, enabling multiple users to
access the Avaya Network Management Server simultaneously. Web based technology
provides a method for accessing and managing your network from any computer with Internet
access.
The figure below illustrates the flow of information between the different components that
comprise the Avaya Network Management and the Avaya Network Management applications.
Avaya Integrated Management Network Management Console User GuideNovember 2010 13
Avaya Network Management
When the Avaya Network Management Server is launched, it runs a number of daemons,
which poll the network devices listed in the default Network Map to determine their status and
updates their colors in the Avaya Network Management Console View Area. You can manage
devices or launch network-wide applications via the Avaya Network Management Console.
The Avaya Network Management Console communicates these requests to the Avaya
Network Management Server, which launches the correct applications. When run remotely,
these applications are uploaded from the Avaya Network Management Server to the remote
station.
Note:
This product includes software developed by the Apache Software Foundation (http://
www.apache.org/).
Avaya Network Management terms
The following list provides a list of terms used in the Avaya Network Management
documentation with their descriptions.
14 Avaya Integrated Management Network Management Console User GuideNovember 2010
Avaya Network Management Server
TermDescription
Best NameThe best name for a device known to
Network Management. For information on
defining the method used by Network
Management to arrive at the Best Name,
refer to Configuring the Discovery naming
method on page 105.
BranchAn intermediate level in the Network Tree.
Branches include device types, subnets, and
user-defined branches in custom views of
the network.
Postgres DatabaseA database where information about the
devices in the Network Map is stored.
Network MapThe set of devices that are known to the
Avaya Network Management Server.
NodeA network device. Nodes include (but are not
limited to) switches, hubs, routers, network
printers, and computers.
ObjectA branch or node in the network.
PollA request by an application for information
from a device.
Avaya Network Management Server
The Avaya Network Management Server communicates with the devices in the network
through the Simple Network Management Protocol (SNMP) V1 or V3. It receives user input
through the Avaya Network Management Console and updates the Avaya Network
Management Console with information from the network devices. The Avaya Network
Management Server runs in the background as a Windows service. The server provides a
central address for event reporting. It passes traps to the Avaya Network Management Console
for display in the Event Log Browser. For more information about event handling and traps,
refer to
In addition, the Avaya Network Management Server helps you to operate the Avaya Network
Management Console from a remote location. This feature provides a method for managing
your network from any computer connected to the Internet. By pointing your web browser to
the Avaya Network Management Server’s IP address, you can access the Avaya Network
Management Console and manage your network. For more information on running the Avaya
Network Management Console from a remote location, refer to Starting the Avaya Network
Management Console on page 27.
Event handling on page 18.
Avaya Integrated Management Network Management Console User GuideNovember 2010 15
Avaya Network Management
Avaya Network Management Console
The Avaya Network Management Console is the user interface to the Network Management
Server. It receives information from the Network Management Server and sends the server
information entered by the user. The AvayaNetwork Management Console displays the
devices in the current Network Map using a hierarchical tree. The tree can be organized by
subnet or device type, or logically by voice system hierarchy. Additionally, you can create
custom views of the network.
When a device in the Network Tree is selected, information about the selected device appears
in the Network Table. You can then modify the device’s parameters. The AvayaNetwork
Management Console also provides the ability to launch applications that communicate directly
with the device. These applications allow you to manage the device through its Command Line
Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you
select an Avaya G350 Device in the Network Table, you can launch Telnet to configure the
device through its CLI, or launch the Avaya G350 Device Manager to configure and monitor
the device through its management application. In addition, the AvayaNetwork Management
Console allows you to launch network-wide applications such as, the Avaya Software Update
Manager for updating embedded software.
16 Avaya Integrated Management Network Management Console User GuideNovember 2010
Network maps
A Network Map consists of all of the devices known to the Avaya Network Management Server,
their physical connectivity to ports, and their relationship in the voice hierarchy. The list of
devices is stored in the database, along with basic information about each device. When the
Avaya Network Management Console opens, the Avaya Network Management Server extracts
information about the devices in the Network Map from the database. These devices are
displayed in the Network Tree.
Devices can be added to the current Network Map using Discovery or the Add Device dialog
box. Devices in the Network Map can also be modified. All changes to the Network Map are
stored in the database.
You can maintain multiple Network Maps by saving individual maps with unique names. The
Network Map whose devices are visible in the Avaya Network Management Console is the
current Network Map.
Network maps
Note:
Changing the map affects all open network-wide applications.
You can also create a text file that contains the necessary information about each device you
want to add to the current Network Map and import the devices listed in the file into the Network
Map. For more information on importing devices into the Network Map, refer to Importing
devices into the Network Map on page 87.
The Avaya Network Management Server can also export the information in the current Network
Map to a CSV file. For more information on exporting the device information from the current
Network Map, refer to
Discovery
The Avaya Network Management Console uses Discovery to detect or discover your network.
The Discovery tool discovers subnets and nodes, the physical port location of the devices, the
Avaya VoIP hierarchy, phone information and phone locations for IP, analog and digital phones.
The Discovery tool uses SNMP MIB-II on network nodes to search your network. In addition,
you can instruct Discovery to use Internet Control Message Protocol (ICMP) Echo (ping) to
search the network. You can instruct Discovery to search your entire network, limit the search to
selected subnets, or update information about the objects in the Network View. The Discovery
window displays the results of your search.
Exporting the Network Map on page 88.
Avaya Integrated Management Network Management Console User GuideNovember 2010 17
Avaya Network Management
Event handling
Events are unexpected or extraordinary occurrences in your network. Examples of events
include the loss of a port’s connection, the insertion or removal of a module from a device, and
the failure of a fan or power supply. Network Management provides a method of reporting
network events.
Note:
For the purposes of this topic, the terms “event” and “trap” are used interchangeably.
Network Management communicates with device agents using SNMP. Device agents can send
traps to the Avaya Network Management Server reporting on the status of their ports, modules,
etc. The server then passes traps to the relevant managers of the device involved and updates
the Event Manager.
To receive traps using the Avaya Network Management, network devices must be configured to
send traps to the oh then seAvaya Network Management Server. For information on
configuring the Avaya LAN and backbone devices to send traps to the Avaya Network
Management Server, refer to the Device Manager User Guide for the devices in your network.
The Event Manager maintains a log of all traps received from the devices in the network. These
traps can be viewed in the Event Log Browser.
18 Avaya Integrated Management Network Management Console User GuideNovember 2010
What is new in this release
Traps are categorized by their severity. Some traps report events that are not problems. An
example of this type of trap is the insertion of a module into a device. These traps have a
severity level of Info. Other traps require more attention, such as the loss of a regular port’s
connection. Traps of this type have a severity level of Warning. Finally, there are traps, such
as the failure of a backbone link, which require immediate attention. These traps have a
severity level of Minor, Major, or Critical.
The Event Manager displays all of the traps sent by the Avaya Network Management Server. In
the Event Manager you can:
• Sort the Event log browser by any of its fields.
• Filter the traps displayed and change the severity of selected traps.
• Acknowledge traps to help you remember which traps you have already seen.
• Define the format of the description field.
• Delete traps, signifying that the problem causing the trap was resolved.
In addition, the Event Manager allows you to define event actions. Event actions can include
notification through a pop-up, audio, or e-mail message or the running of a script. Actions can
be assigned to any network event. You can also limit the action to events from specified
sources. This feature helps you to receive immediate notification of important network events.
The Event Manager can also act as a trap surrogate, forwarding all, or selected traps to other
devices.
What is new in this release
Avaya Integrated Management Network Management Release 6.0 Service Pack 2 introduces
the following enhancements in the Network Management Console application.
G860 Mediant 5000
Support for the following function for G860 Mediant 5000:
Fault monitoring including Alarms Tab (RFC 3877 – ALARM MIB)
Support for the following new variant of Audio Codes gateway:
Avaya Integrated Management Network Management Console User GuideNovember 2010 19
Avaya Network Management
- Ping and Telnet operations
Support for Avaya Aura®Communication Manager Release 6.0.1
Avaya Integrated Management Network Management Release 6.0 introduces the following
enhancements in the Network Management Console application.
• Support for Avaya Aura® Communication Manager Release 6.0.
Network Management Console supports the following functions on Communication
Manager 6.0:
- Discovery and display of devices in the Device Type view
- Proper correlation of devices in the VoIP System View
- Basic administration tasks such as Adding, Deleting, and Modifying devices
- Network Discovery Wizard
• Support for Avaya Aura® Communication Manager Release 6.0 on System Platform on
the following hardware platforms:
- S85XX
- S8300D
- S88XX (Next Gen)
Network Management Console discovers the Communication Manager instance of
Communication Manager running on System Platform and displays it in the Device Type
view
• From this release, you do not require a license to continue using Network Management
applications. As a result, WebLM is removed from the Network Management 6.0
installation. When WebLM is detected during an upgrade, the system removes it from the
Network Management server.
• From this release, Network Management Console discovers the simplex and duplex
servers properly. Network Management Console also displays these discovered servers
properly in the VoiP System view.
• Improved encryption mechanism to connect to Avaya Aura® Communication Manager
Currently, Network Management applications use the DES (Data Encryption Standard)
encryption mechanism for ASG challenge and response used to connect to
Communication Manager. From this release, all Network Management applications that
connect to Communication Manager also support the use of ASG challenge and response
with AES (Advanced Encryption Standard) encryption.
As both DES and AES encryptions are supported, the application determines the
encryption method to use based on the length of the challenge string
• Network Management Console polls the alarm MIB on the G860 and provides the most
up-to-date and accurate information about the alarms. This enhancement has been
included because the traps sent by the G860 are not reliable.
20 Avaya Integrated Management Network Management Console User GuideNovember 2010
What is new in this release
• Network Management Console can connect to a Communication Manager device using
SSH. You can right-click the device listed in the View, and select SSH. You can also launch
SSH from the Tools menu of Communication Manager.
• Network Management Console discovers and displays the IP500-V2 Control Unit in IP
Office mode.
• You can select the family of devices to discover from the Discovery Types tab in the
Discovery Options dialog box. You can select from the following available family of
devices:
- Communication Manager
- Media Gateways And Switches
- IP Office
- Phone
- Partner Devices
- Others
• Support for IP Office Release 6.0.
This release provides IP Office 6.0 support in the following:
- Discovery, including VoIP SystemView
- Port Connections
- Secure Access Administration
- Fault Monitoring
- Software Update Manager
- Provisioning and Installation Manager for IP Office
- IP Office System Status
- NM Backup Utility and NM Easy Restore
• Support for IP Office additional SNMP traps.
Network Management Console’s Event Manager displays all the new traps supported in
the IP Office 6.0 firmware.
Avaya Integrated Management Network Management Console User GuideNovember 2010 21
Avaya Network Management
22 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 3: Avaya Network Management
Server
Overview
The Avaya Network Management Server communicates with network devices. It passes
information to the Avaya Network Management Console and handles requests to launch
applications. In addition, the Avaya Network Management Server enables remote sessions of
the Avaya Network Management Console. Ensure that the Avaya Network Management
Server is running on the host computer before starting the Avaya Network Management
Console locally, and that it is running on the remote server before starting a remote session of
the Avaya Network Management Console.
The Avaya Network Management Server can import devices from Comma Separated Value
(CSV) files into the Network Map. The Avaya Network Management Server can also export
the Network Map to a CSV file, for use with other applications, such as a Microsoft Excel.
Starting the Avaya Network Management Server
The Avaya Network Management Server is a Windows Service. When Windows starts on the
server station, the Avaya Network Management Server starts automatically. Using the
Windows’ Service Manager, you can configure the Avaya Network Management Server so that
it does not start automatically.
If the Avaya Network Management Server is shut down, you have to start it manually. To
manually start or stop the Avaya Network Management Server, you must be logged in to
Windows with Administrator privileges. When you log off the computer, the Avaya Network
Management Server continues running.
Using Network Management Console on a Microsoft
Windows operating system that supports UAC
Prerequisites
If you are using Network Management Console on a Microsoft Windows operating system that
support User Access Control (UAC), follow the instructions given below. If you need more
information on UAC, visit the Microsoft Windows website. You can use the following Microsoft
Windows operating systems that support UAC as Network Management client operating
systems.
• Microsoft Windows 2008
• Microsoft Windows 7 Professional
• Microsoft Windows 2008 R2
• Microsoft Windows Vista
24 Avaya Integrated Management Network Management Console User GuideNovember 2010
Using Network Management Console on a Microsoft Windows operating system that supports UAC
Note:
Network Management Console uses applications like Telnet Client which are provided along
with the operating system. You need to configure it in Windows operating system before
using it. To use the Telnet Client, you need to enable it from the Control Panel. On the
Microsoft Windows operating system, you can use the Windows Features tool to install
optional components.
To install Telnet Client do the following:
1. Click Start, and then click the Control Panel
2. On the Control Panel Home page, click Programs.
3. In the Programs and Features section, click Turn Windows features on or off.
4. If the User Account Control dialog box appears, confirm that the action it displays
is what you want, and then click Continue.
5. In the Windows Features list, select Telnet Client.
6. Click OK.
In Microsoft Windows operating systems you must run some of the Network
Management Console applications as Run as administrator. For example, when
you select Start Avaya services, Stop Avaya services, or Network Management
Console Easy Restore from the start menu, right-click and then select Run as
administrator
Note:
You can configure NM Easy Restore to automatically run as administrator each
time you start it. To configure, you can use the procedure described in the Web
site, http://support.microsoft.com/kb/922708 or refer to any Microsoft Windows
Operating System documentation on UAC.
You must set the proper Compatibility mode for the application to run as
administrator by default.
Avaya Integrated Management Network Management Console User GuideNovember 2010 25
Avaya Network Management Server
26 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 4: Avaya Network Management
Console introduction
Starting the Avaya Network Management Console
The Avaya Network Management Console is a java applet running in a browser. When you
point your browser to the Avaya Network Management Server’s IP address, a Java applet
prepares your browser to communicate with the Avaya Network Management Server. A
welcome screen opens, followed by a password screen. Once you enter a valid user name
and password, the Avaya Network Management Console opens in a special browser window.
To start Network Management Console:
1. Do one of the following:
a. To start a local session of the Network Management Console from the server,
double-click the Avaya Integrated Management link on the Windows desktop.
The Avaya Integrated Management home page is launched.
b. To start a session of the Network Management Console from a client machine,
point your web browser to http://IP_Address, where IP_Address is the IP
address of the Network Management Server. The system displays the Avaya
Integrated Management home page.
Avaya Integrated Management Network Management Console User GuideNovember 2010 27
Avaya Network Management Console introduction
2. From the Avaya Integrated Management home page, click the NetworkManagement Console link to launch Network Management Console.
3. The system displays a window requesting your user name and password.
4. Enter your user name and password, and click OK. The system displays the
Network Management Console window.
Remote access and security
You can access the Avaya Network Management Console from any computer, using a web
browser. The web server is configured to work with HTTPS, and login to the Avaya Network
Management Console requires authentication. This allows only authorized users to access the
Avaya Network Management Console remotely.
The Avaya Network Management Console communicates with devices using SNMP. Only the
SNMPv3 protocol is encrypted and requires authentication. It is, therefore, highly
recommended that you use the SNMPv3 protocol.
28 Avaya Integrated Management Network Management Console User GuideNovember 2010
Changing passwords
You can change the password of logged in user through the Network Management Console.
To change the password of logged in user:
1. Select Actions > Change Password. The system displays the Password Change
dialog box.
2. Enter your old password in the Old Password field.
3. Enter your new password in the New Password field.
4. Enter your new password in the Confirm Password field.
5. Click the Save Changes button..
Changing passwords
Avaya Network Management Console user interface
The user interface consists of the following elements
• Menu bar - Menus for accessing the AvayaNetwork Management Console management
functions.
•
Toolbar on page 30 - Toolbar buttons for accessing the AvayaNetwork Management
Console management functions.
• Network Tree on page 32 - A resizeable window containing a hierarchical representation
of the Network Map.
• View Tabs - Tabs for switching between the various views of the network.
•
Interfaces Tab on page 32 - Displays a table where details about the branches and
nodes in the Network Tree are displayed.
• Alarms Tab on page 32 - Displays a table where alarms reported for devices on the
network are displayed.
•
Modules Tab on page 32 - Displays a table where a list of modules and the module type
are displayed.
• Dialog area on page 32 - A resizeable window where all dialog boxes open.
• Status Bar on page 33 - Displays information about the current AvayaNetwork
Management Console session.
Avaya Integrated Management Network Management Console User GuideNovember 2010 29
Avaya Network Management Console introduction
The following figure shows the user interface, with its various parts labeled.
Toolbar
To resize the three main areas of the user interface, the Network Tree, the Network Table, and
the Dialog Area, use the splitter bars and their arrows.
Related topics:
Toolbar on page 30
Network Tree on page 32
Interfaces Tab on page 32
Alarms Tab on page 32
Modules Tab on page 32
Dialog area on page 32
Status Bar on page 33
Using Tooltip on page 33
The Toolbar provides shortcuts to the main Network Management Console functions.
The table below describes the buttons on the toolbar and gives the equivalent menu options.
30 Avaya Integrated Management Network Management Console User GuideNovember 2010
Avaya Network Management Console user interface
ButtonDescriptionMenu Item
Opens the Modify dialog box for the selected object.Edit > Modify
Deletes the selected object from the Network Map.Edit > Delete
object
Cuts the selected object from a custom view to the
clipboard.
Pastes the object from the clipboard into a custom view.Edit > Paste
Opens the Find dialog box.Edit > Find
Opens the Port Connections/Registered Endpoints Table.View >
Opens the Inventory Table.View > Inventory
Opens the Event Manager.Actions > Event
Opens the NM Log Viewer.Actions > NM Log
Opens the Discovery window.Actions > IP
Launches the device manager for the selected device.Tools > Avaya
Launches a web session to the selected device.Tools > Web
Edit > Cut object
object
Connections/
Endpoints
Manager
Viewer
Discovery
Device Manager
Launches a Telnet session to the selected device.Tools > Telnet
Launches an SSH session to the selected device.Tools > SSH
Opens context-sensitive help.Help > Help On
When you place the cursor on a toolbar button for one second, a label appears with the name of
the button.
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Avaya Network Management Console introduction
Network Tree
The Network Tree shows a hierarchical representation of the subnets in the Network Map or
a representation of the Network Map grouped by device type or logically organized by voice
system hierarchy. You can also create customized views of the Network Map.
Interfaces Tab
The Interfaces tab displays the Network table. The Network table provides details of the
subnets, device types, or devices under the selected branch of the tree. For more information
about the Network table, refer to Avaya Network Management Console Tables on page 69.
Alarms Tab
The Alarms tab displays a list of alarms reported by the device selected in the Network Tree.
The Alarms tab is only enabled for devices supporting alarms. The Alarms tab displays current
problems, faults associated with any device displayed, and severity. For more information
about Alarms, refer to Table toolbar buttons on page 72.
Modules Tab
The Modules tab displays a list of modules and the module type that are part of the Media
Gateway/Carrier. Module index. For more information about the Modules table, refer to
Modules table on page 75.
Dialog area
The area under the Network table is where all dialog boxes open. This area can be resized by
dragging the horizontal splitter bar with the mouse. When a dialog box opens, it replaces the
current dialog box open in the Dialog area.
32 Avaya Integrated Management Network Management Console User GuideNovember 2010
Status Bar
The Status Bar provides information about the Avaya Network Management Console session.
It includes the following information
• Name of the open map.
• Read/Write mode of the Avaya Network Management Console.
• IP address/Name of the Network Management Server.
• Quick Log Viewer option.
• Current user Logged in to the Avaya Network Management Console.
Using Tooltip
The Network Management Console includes a Tooltip feature, which allows you to display
additional information about devices in the Network map.
Avaya Network Management Console user interface
To use Tooltip:
1. Select View > Tooltip.
2. Place the cursor on the device’s icon in the Network tree or Network table to display
additional information about a device. After about one second, the Tooltip appears.
The Tooltip provides the following information about the device:
Tooltips for Carriers provide the following information:
• Name — The Best Name of the device.
• Mask — The device’s IP subnet mask.
• MAC — The device’s MAC address
• Type — The device type
• Interface Number — The interface number of the displayed IP address of this
device.
• Management Status — The device’s management status. This can be either
Managed or Unmanaged.
• Building — The building in which the carrier is physically located.
• Floor — The floor on which the carrier is physically located.
• Room — The room in which the carrier is physically located.
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Avaya Network Management Console introduction
About read/write permission
There are two levels of permissions for users logging into the Network Management Console:
• Read-only - You are able to view the network and devices, but are unable to make
changes.
• Read/Write - You are able to both view and make changes to the network and devices.
The following are the assigned permissions at login:
• No read/write console exists - read/write permission is automatically assigned to your
console.
• Read/Write console currently exists - your console is assigned read only permission.
Note:
Only one console may have read/write permission at any given time.
If your console is opened with read only permission, you can request write permission. The
console that currently has read/write permission receives a request from the Network
Management Console to release the write permission. There is an allotted amount of time in
which the console with read/write permission must respond to the request. If the console with
read/write permission agrees to the request, or does not refuse the request in the allotted
amount of time, the read/write permission is transferred to the requesting console
automatically.
For instructions on setting the Timeout value, see
All functionality is supported for a console with read/write permission. This is true whether you
are running the Avaya Network Management Console locally or remotely.
All functions that update the server (i.e., adding and removing a device from the map, or running
a discovery process) are disabled on a console with read only permission and all update
commands are inactive. If an update dialog box is open while the console is losing write
permission, the Apply button of the dialog box becomes inactive until write permission is
restored. This also applies to the trap manager.
Related topics:
Requesting write permission on page 34
Setting Read/Write defaults on page 41.
Requesting write permission
You can perform the following tasks:
34 Avaya Integrated Management Network Management Console User GuideNovember 2010
Avaya Network Management Console Options
1. To request read/write permission:
a. Select Actions > Get Write Permission. The system displays the Write
Permission Request dialog box.
b. Click OK.
c. If the console that currently has write permission agrees to your request, the
system displays the Write Permission Received dialog box. Click OK to receive
write permission.
d. If the console that currently has write permission refuses your request, the
system displays the Write Permission Refused dialog box. Click OK to proceed
with read only permission.
2. If your console currently has read/write permission and a request is made for write
permission by another console, the system displays the Remote Request dialog
box. Do one of the following:
a. To release read/write permission in response to another console’s request, click
OK.
b. To refuse write permission to the requesting console, click Refuse.
Note:
If you don’t click OK or Refuse before the Timeout value expires, write
permission is automatically released to the requesting console.
3. To release read/write permission without a direct request from another console,
select Actions > Release Write Permission.
Avaya Network Management Console Options
You can use the AvayaNetwork Management Console’s Options dialog box to set the
parameters such as SNMP access parameters, Connectivity polling parameters, Read/Write
parameters, Communication Manager server parameter, Syslog server parameter, Default
map, and Security banner text parameters.
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Avaya Network Management Console introduction
Related topics:
Opening the Avaya Network Management Console's Options dialog box on page 36
SNMP Access parameters on page 36
Setting Connectivity polling parameters on page 40
Selecting a Default Map on page 41
Setting Read/Write defaults on page 41
Setting Communication Manager Server parameters on page 42
Setting Security Banner text on page 44
Setting Syslog server parameters on page 45
Opening the Avaya Network Management Console's Options dialog
box
To open the AvayaNetwork Management Console Options dialog box:
Select File > Options. The system displays the Options dialog box.
SNMP Access parameters
Using the SNMP Access parameters tab of the Network Management Console Options dialog
box, you can set basic SNMP parameters for specific devices, ranges of devices, and all
36 Avaya Integrated Management Network Management Console User GuideNovember 2010
Avaya Network Management Console Options
unspecified devices. The Network Management Server recognizes the following SNMP
protocols: V1 and V3. SNMP access parameters for SNMP V1 include read and write
community properties. For SNMP V3, the SNMP access parameters include a user name
defined in the Secure Access Administration. For both versions of SNMP, access parameters
include timeout and retry values. Each of the three tabs in the SNMP Access parameters page
helps you set SNMP access parameters for different groups of devices.
• Default — To configure all devices with IP addresses not included in the other tabs.
• IP Wildcards — To configure SNMP access parameters for devices whose IP addresses
fall in a specified range and not in the Specific IP’s tab.
• Specific IP’s — To configure SNMP access parameters for specific devices.
When polling a device, the Network Management Server uses the device’s SNMP access
parameters. The server first checks the Specific IP’s list. If the device is listed in the Specific
IP’s list, the SNMP access parameters for the specific device are used. If not, the server checks
the IP Wildcards list. If the device’s IP address is in any of the ranges listed in the IP Wildcards
list, the SNMP access parameters for the matching range are used. If the device’s IP address
does not match any of the ranges in the IP Wildcards list, the default SNMP access parameters
are used.
Related topics:
Configuring default SNMP access parameters on page 37
Setting SNMP Access parameters for IP ranges on page 38
Setting specific IP parameters on page 39
Configuring default SNMP access parameters
The Default table lets you configure multiple default SNMP communities.
If no Specific IP definition and IP Wildcards match the IP address to be polled, the Network
Management Server tests the addresses of the devices against the list of definitions in the
Default list. The order of the list in the table is important, because the SNMP access parameters
of the first rule in the list that matches a device’s SNMP access parameters are used for that
device.
To view the list of default SNMP access parameters, click the Default tab on the SNMP Access
page of the Options dialog box. The system displays the Default table.
Do one of the following:
• To add a new set of SNMP default parameters to the list:
i. Click Add. A new row opens in the Default table.
ii. Select V1 or V3 from the Type drop-down list.
iii. If you selected V1 in the Type field, enter Read and Write community
values in their respective fields.
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Avaya Network Management Console introduction
iv. If you selected V3 in the Type field, select a user name from the User
drop-down list. The user name must be defined in the Secure Access
Administration application. For more information, refer to the AvayaSecure Access Administration User Guide.
v. Enter a number in the Timeout [ms] field for the number of
milliseconds the Network Management Server waits for a response
when polling a device.
vi. Enter a number in the Retries field for the number of times the Network
Management Server tries to poll a device.
vii. Click Apply to add the new default SNMP parameters definition to the
Default table.
• To change the position of a row in the Default table:
i. Select a row.
ii. Click the arrows to move the row up or down in the table.
iii. Click Apply to save the new row position.
• To edit entries in the Default table:
i. Click the field you want to edit.
ii. Edit the information in the field.
iii. Click Apply to save the changes in the table.
• To remove a range from the Default table:
i. Select a range.
ii. Click Delete.
iii. Click Apply to delete the range from the Default table.
Setting SNMP Access parameters for IP ranges
The IP Wildcard tab lets you to configure SNMP access parameters for ranges of devices.
The Network Management Server tests the IP address of devices to poll against the list of
devices in the IP Wildcards list. If the IP address matches a range, the server uses the range’s
SNMP access parameters when polling the device. The order in the list is important, because
the SNMP access parameters of the first range in the list that matches a device’s IP address
are used for that device.
To view SNMP access parameters for IP ranges, click the IP Wildcard tab on the SNMP Access
page of the Avaya Network Management Console Options dialog box. The system displays
the IP Wildcard table.
Do one of the following:
38 Avaya Integrated Management Network Management Console User GuideNovember 2010
Avaya Network Management Console Options
• To add a new IP range to the list:
i. Click Add. A new row opens in the IP Wildcards table.
ii. Select V1, or V3 from the Type drop-down list.
iii. Enter an IP Wildcard in the IP Wildcard field.
iv. If you selected V1 in the Type field, enter read and write community
values in their respective fields.
v. If you selected V3 in the Type field, select a user name from the User
drop-down list. The user name must be defined in the Secure Access
Administration application. For more information, refer to the AvayaSecure Access Administration User Guide.
vi. Enter timeout value in the Timeout field
vii. Enter the number of attempts to connect in the Retries field.
viii. Click Apply to add the new range to the IP Wildcards table.
• To change the position of a row in the IP Wildcards table:
i. Select a row.
ii. Click the arrows to move the row up or down in the table.
iii. Click Apply.
• To edit entries in the IP Wildcards table:
i. Click the field you want to edit.
ii. Edit the information in the field.
iii. Click Apply to save the changes in the table.
• To remove a range from the IP Wildcards table:
i. Select a range.
ii. Click Delete.
iii. Click Apply to delete the range from the IP Wildcards table.
Setting specific IP parameters
To view SNMP access parameters for specific devices, click the Specific IP’s tab on the SNMP
Access page of the Options dialog box. The system displays the Specific IP’s table.
Do one of the following:
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Avaya Network Management Console introduction
• To add a new device to the list:
i. Click Add. A new row opens in the Specific IP’s table.
ii. Select V1 or V3 from the Type drop-down list.
iii. Enter the device’s IP address in the IP field.
iv. If you selected V1 in the Type field, enter read and write community
values in their respective fields.
v. If you selected V3 in the Type field, select a user name from the User
drop-down list. The user name must be defined in the Secure Access
Administration application. For more information, refer to the AvayaSecure Access Administration User Guide.
vi. Enter Timeout and Retries values in their respective fields.
vii. Click Apply to add the device to the Specific IP’s table.
• To edit entries in the Specific IP’s table:
i. Click the field you want to edit.
ii. Edit the information in the field.
iii. Click Apply to save the changes in the table.
• To remove a device from the Specific IP’s table:
i. Select a device.
ii. Click Delete.
iii. Click Apply to delete the device from the Specific IP’s table.
Setting Connectivity polling parameters
Connectivity polling parameters determine whether the Network Management server use PING
to determine the status of devices that do not support SNMP, the interval between PINGs, and
the number of times that Network Management Server unsuccessfully PINGs a node before
declaring it to be unreachable.
To set default connectivity polling parameters:
1. Click the Connectivity Polling tab at the top of the Options dialog box. The system
displays the Connectivity Polling options.
2. Select one of the following Connectivity Status.
40 Avaya Integrated Management Network Management Console User GuideNovember 2010
Avaya Network Management Console Options
• On — means that devices are PINGed.
• Off — means that devices are not PINGed.
3. Enter a number in the Retries field. This is the number of times Network
Management Server unsuccessfully PINGs a node before declaring it to be
unreachable.
4. Enter a number in the Timeout field. This is the number of milliseconds Network
Management Server waits for a response when PINGing a node before declaring
it to be unreachable.
5. Enter a number in the Interval field and select either minutes, or seconds. This is
the amount of time between PINGs.
6. Click Apply to configure the network with the new connectivity polling parameters.
Note:
To return the values to the default settings, click Default.
Selecting a Default Map
The Default Map tab of the Network Management Console Options dialog box enables you
to select the Network Map that is used when the Network Management Server starts. This is
useful if there are multiple Network Maps and you want to open a particular map when the
Network Management Server starts.
To select a default Network Map:
1. Click the Default Map tab at the top of the Options dialog box.
2. Select a Network Map from the Default map name drop-down list.
3. Click Apply. The selected map is now the default Network Map.
Setting Read/Write defaults
The Read/Write Defaults tab of the Network Management Console's Options dialog box helps
you set the default read/write permissions.
To set read/write defaults:
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Avaya Network Management Console introduction
1. Click the Read/Write Defaults tab at the top of the Options dialog box . The system
displays the Read/Write Defaults defaults options.
2. Select Allow Read/Write request to allow a user to request read/write permission.
If this option is not selected, then the first console opened receives read/write
permission. Any other console window that requests read/write permission is
refused.
3. Enter the interval of time in seconds in the Timeout (sec) field that the holder of the
read/write permission is allotted to respond to the read/write request.
4. Click Apply.
Setting Communication Manager Server parameters
The CM Servers Passwords tab of the Network Management Console's Options dialog box
lets you set the login parameters to connect to Communication Manager servers in your
network.
Note:
To discover analog, digital or IP phones, you must add the relevant Communication Manager
Login parameters to the table.
To set Communication Manager server login parameters:
1. Click the Communication Manager Servers Passwords tab at the top of the
Options dialog box.
The system displays the Communication Manager Servers Passwords table.
2. Click Add to add a new Communication Manager server with which you wish to
connect.
3. Select Discover Phones if you want to discover IP and analog phones for this
Communication Manager. The state of this check box does not affect Software
Update Manager's operation.
4. Enter the IP address of the Communication Manager server.
5. Enter the login ID and password to access the Communication Manager server.
6. Enter the ASG key, if ASG encrypted login is used.
7. Select the encrypted login method.
42 Avaya Integrated Management Network Management Console User GuideNovember 2010
Avaya Network Management Console Options
Possible values are ASG, and SSH .
8. Click Apply.
Result
Note:
The ASG key is a 20-character octal code, the 19th character of which must be either 0,
2, 4, or 6, and the 20th character of which must be 0.
Importing Communication Manager server passwords
Communication Manager server passwords can be imported using the CM Server Passwords
tab. You can import the Communication Manager server passwords from a Comma Seperated
Value (CSV) file.
1. Click the CM Servers Passwords tab at the top of the Options dialog box.
2. Click Import.
The system displays the standard file browser.
3. Browse to the CSV file.
4. Click Open.
The system displays a dialog box with a warning that all the existing rows will be
deleted.
5. Do one of the following:
• Click Yes to remove the existing rows and import the CSV data.
• Click No to retain the existing rows and not import the CSV data.
Note:
You must click Apply for the changes to take effect after import.
Exporting Communication Manager server passwords
The Communication Manager server passwords can be exported to a CSV file for use with
external applications or for having a backup copy.
1. Click the CM Servers Passwords tab at the top of the Options dialog box.
Avaya Integrated Management Network Management Console User GuideNovember 2010 43
Avaya Network Management Console introduction
The system displays the CM Servers Passwords table.
2. Click Export.
The system displays the standard file browser.
3. Browse to the directory where you want to save the file.
4. Enter a name for the CSV file in the Name field.
5. Click Save to export the Communication Manager server passwords to the specified
CSV file.
Setting Security Banner text
The Security Banner is launched once the Network Management Console applet is loaded.
The Security Banner tab of the Network Management Console's Options dialog box lets you
change or edit the text on the Security Banner. You can also choose to not display the Security
Banner once the Network Management Console applet is loaded.
To set the Security Banner text parameters:
1. Click the Security Banner tab at the top of the Options dialog box.
2. Do one of the following tasks:
• To add a new text on the Security Banner:
i. Select the existing text and delete the entire content.
ii. Enter the new text.
44 Avaya Integrated Management Network Management Console User GuideNovember 2010
Result
Avaya Network Management Console Options
iii. Click Apply to save the changes.
• To edit the existing text on the Security Banner:
i. Click inside the existing text and make the changes.
ii. Click Apply to save the changes.
• To revert back to the last saved text while editing the existing text on the
Security Banner:
Click Reset. The system displays the last saved text.
• To choose not to display the Security Banner:
i. Clear Show at startup if you do not want the Security Banner to be
displayed when the Network Management Console applet is
launched.
ii. Click Apply to save the changes.
Note:
You should have write permissions to edit the text on the Security Banner.
For information on requesting write permissions, refer to Requesting write permission on
page 34 and for information on how to set Read/Write default parameters, refer to Setting
Read/Write defaults on page 41.
Setting Syslog server parameters
Now with the Network Management, you can choose to log important events and activities
performed within the Enterprise Network to a Syslog host (a server or machine that receives
syslog messages). This enables a centralized logging location where multiple instances of the
Network Management can log their activities.
The Syslog Server tab of the Avaya Network Management Console's Options dialog box lets
you configure the syslog servers to which logs are logged. You can configure one or multiple
syslog hosts.
To set Syslog Server parameters:
1. Click the Syslog Server tab at the top of the options dialog box. The system displays
the Syslog Server table.
2. Choose one of the following options.
• To add new Syslog Server parameter:
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Avaya Network Management Console introduction
i. Click Add to open a new row in the default table.
ii. Enter the Syslog server name in the Server Name field.
iii. Select the check box to enable logging to the Syslog Server.
iv. Enter the IP address of the Syslog server in the IP Address field.
v. Click Apply to add the new Syslog server configuration to the
default table.
• To edit entries in the default table:
i. Click the field you want to edit.
ii. Edit the information in the field.
iii. Click Apply to save the changes in the table.
• To delete a set parameter from the default table:
i. Select a row or a range.
ii. Click Delete.
iii. Click Apply to delete the row or range from the default table.
• To revert back applied changes:
i. Select the row you recently added or modified.
ii. Click Undo.
Status of the row in the Avaya Network Management
Console table
The Avaya Network Management Console informs you of the status of each row in a table.
The following table shows symbols that appear at the start of a row, with their corresponding
explanations.
Name
Description
The row is a new entry.
The row is to be deleted.
The row has been modified.
46 Avaya Integrated Management Network Management Console User GuideNovember 2010
Accessing Avaya Network Management Console help
Accessing Avaya Network Management Console help
This section explains how to use the on-line help in AvayaNetwork Management Console. The
on-line help can be opened to the contents page or directly to a topic of interest.
To access the help, do one of the following:
• To open the help to the contents page, select Help > Contents. The online help
opens to the contents page
• To open the help directly to a topic of interest:
i. Do one of the following:
1.
Click
2. Select Help > Help On. The cursor changes to the shape
of an arrow with a question mark.
.
ii. Click a point of interest in the AvayaNetwork Management Console.
The help opens to a topic explaining the clicked feature.
Result
Note:
Web Help in Device Manager Application is available only for G430 Device Manager. All of
the other Device Managers (G250/G350/G450/C360/P330) continue to use the Java Help.
Avaya Integrated Management Network Management Console User GuideNovember 2010 47
Avaya Network Management Console introduction
48 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 5: Avaya Network Management
Console Network Tree
Network tree overview
When viewing the network, you may want to view:
• The structure of the network by subnet.
• The information categorized by the different types of devices in the network.
• The VoIP system view, which includes the voice elements in a data network, and the
relationships between VoIP registered endpoints, gatekeepers, and call managers.
The Avaya Network Management Console’s user interface provides an integrated view of the
structure of the network, along with details about specific elements.
In addition, you may want to categorize the devices in your network by other criteria, such as
workgroups or location. The AvayaNetwork Management Console allows you to create user
defined views of your network and assign devices to custom categories. You can create up to
five custom views of your network.
The left side of the user interface is the Network Tree. This provides a hierarchical view of the
network. The right side of the user interface contains the Network table. Together, these views
provide details about specific elements in the network.
When an element in the tree is selected, the elements immediately below the selected element
appear in the Network table. Elements in the Network table are accompanied by fields providing
details about the elements.
Viewing the network tree
There are two default views of the Network Tree - the Subnet View and the Device Type View. A
third view, the VoIP System View, appears for networks containing VoIP devices. In addition,
you can define up to five custom views of the network. The Subnet View shows a hierarchical
representation of the subnets in the network. The Device Type View shows a view of the
network grouped by device type. The VoIP System View shows a hierarchical representation
of the voice devices in the network. To switch to a different view, click the appropriate tab above
the tree.
Avaya Integrated Management Network Management Console User GuideNovember 2010 49
Avaya Network Management Console Network Tree
To expand or contract the view of an element in the tree, do one of the following:
• Double-click the element.
• Click the handle next to the element you want to expand or contract.
Related topics:
Subnet view on page 50
Device type view on page 50
VoIP system view on page 51
Custom Views on page 53
Subnet view
The Subnet view tree shows a hierarchical view of the subnets in the network. The Subnet
view of the network contains the following levels:
• My Network — Represents the entire network tree. When selected, all subnets appear
in the Network table.
• Subnets — Represents the subnets in the network. When selected, all devices with IP
addresses in the selected subnet appear in the Network table.
• Devices — Each device is labeled with the logical name or IP address of the device.
When a device is selected, the device’s interfaces appear in the Network table.
Device type view
The Device Type View tree shows the network grouped by device type. The Device Type View
of the network contains the following levels:
• My Network — Represents the entire network tree. When selected, all supported device
types in the network appear in the Network table.
• Device Types — Represents all supported device types that appear in the network. When
selected, all devices of the selected type appear in the Network table.
• Devices — Represents the devices in the network. When selected, the device’s interfaces
appear in the Network table.
50 Avaya Integrated Management Network Management Console User GuideNovember 2010
Viewing the network tree
VoIP system view
The VoIP System View tree shows a hierarchical view of the voice devices in the network. The
VoIP System View tree is updated every time you run Discovery.
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Avaya Network Management Console Network Tree
The root of the VoIP System View tree is My Network. It represents all voice devices in the
network. The root splits into several branches including SES Servers (SIP Enablement
Services Servers), and CM Servers (Avaya Aura® Communication Manager Servers), Integral55 Servers, IP Office and Other.
The SES Servers branch splits based on the SIP Enablement Services Servers. Each
discovered SES Server displays its own branch. Clicking an SES Server branch displays all
discovered SIP series IP phones associated with the SES Server.
Under the CM Servers branch, the tree splits into various Avaya Aura®Communication
Manager Servers. For each Communication Manager server, the CLANs, media gateways,
voice adjuncts (example, Intuity Audix) appear based on the configuration.
For duplex S87xx Communication Manager Media Servers, the tree displays the Virtual server.
Under the virtual server, the active server and the standby server are listed. For simplex
servers, including the S85xx, S84xx, S83xx, and simplex S87xxs, only the active server is
listed.
At this level, the tree also displays the following devices:
• CLANs - Displays the CLANs related to the Communication Manager. For each CLAN,
all related Media Gateways (MGs) are listed under the MG branch. When you click a
CLAN, all IP phones associated with the CLAN are displayed in the Registered Endpoints
Table.
• VAL boards - Displays the VAL Boards related to the Communication Manager.
• Port Networks (PNs) - Displays the PNs that are controlled by the Communication
Manager. Carriers that are part of the selected PN are listed under that PN.
52 Avaya Integrated Management Network Management Console User GuideNovember 2010
Viewing the network tree
• Enterprise Survivability Servers (ESSs) - Displays the ESSs for the Communication
Manager. If the ESS controls some of the PNs in the tree (because they lost connectivity
with the Communication Manager), these PNs appear directly under the ESS, rather than
under the Communication Manager.
• Local Survivable Processors (LSPs) - Display the LSPs for the Communication Manager.
• Voice Adjuncts - Displays Voice Adjuncts for the Communication Manager.
• Media Gateways (MGs) - Only appear for Communication Managers, if the
Communication Manager is running in processor ethernet mode. When you click an MG,
all IP phones physically connected to the MG are displayed in the Port Connections Table.
• PNs - Displays the PNs that are controlled by the Communication Manager. Under each
PN, the list of cabinets associated with the selected PN are displayed, showing the cabinet
number and letter for each device.
The IP Office branch displays all IP Office devices. It supports the following types of devices:
IP406V2, IP412, IP500, IP500V2 (IP Office mode), Small Office 4T+4A+8DS, Small Office 2T
+4A, and Small Office 4T+8A.
The Other branch splits into three. The Unaffiliated branch displays a list of MGs, whose
affiliation with a Avaya Aura® Communication Manager media server cannot be determined.
If you click an MG, IP phones physically connected to the MG are displayed in the Port
Connections Table. The Remote Controller branch displays all MGs for which the controller
could be found, but the controller’s association with the Communication Manager could not be
determined. The ESS branch displays a list of ESSs, whose affiliation with the Avaya Aura
Communication Manager media server cannot be determined.
®
Note:
To refresh the Port Connections or Endpoints table for connections or endpoints attached
to a specific device, right click that device in the tree and select Refresh Connections.
Custom Views
The Network Management Console helps you create custom views of your network. This lets
you design a view of your network based on criteria that are important to you. For example,
you can design a custom view based on the location of devices or based on the functions that
devices perform (that is, backbone switches, servers, important users, and so on.) This can
help you focus on a particular set of devices.
Note:
Copy, Cut, and Paste functions are allowed in Custom Views only.
Related topics:
Creating Custom Views on page 54
Avaya Integrated Management Network Management Console User GuideNovember 2010 53
Avaya Network Management Console Network Tree
Modifying Custom Views on page 54
Deleting Custom Views on page 55
Adding branches in Custom Views on page 55
Modifying branches in Custom Views on page 56
Deleting branches in Custom Views on page 56
Creating Custom Views
To create a custom view:
1. Select File > New > View. The system displays the New View dialog box.
2. Enter a name for the view in the View Name field.
Note:
View names cannot contain periods.
3. Enter a description of the view in the Description field.
4. Click Apply to add the view to theNetwork Management Console with the top level
My Network. All devices in the network are added to a branch labeled Unassigned.
Modifying Custom Views
To modify a custom view:
1. Click the View Tab (refer to VoIP system view on page 51) associated with the
custom view you want to modify.
2. Select Edit > Modify View. The system displays the Modify View dialog box.
3. Change the name for the view in the View Name field.
Note:
View names cannot contain periods.
4. Change the description of the view in the Description field.
5. Click Apply to modify the view.
54 Avaya Integrated Management Network Management Console User GuideNovember 2010
Deleting Custom Views
To delete a custom view:
1. Click the View Tab (refer to VoIP system view on page 51) associated with the
custom view you want to modify.
2. Select Edit > Delete View.
3. Click Yes on the confirmation dialog box to delete the custom view.
Adding branches in Custom Views
You can add branches to a custom view of the network and populate the branches with devices
or nested branches.
Viewing the network tree
To add branches to a custom view of the network:
1. Select the node in the Network Tree to which you want to add a branch.
2. Select File > New > Branch. The system displays the Add Branch dialog box.
3. Enter a name for the branch in the Branch name field.
Note:
Branch names cannot contain periods.
4. Enter a description of the branch in the Branch Description field.
5. Assign devices to the branch using the following procedure:
• Select the devices you want to add to the branch in the Unassigned list and
click
• Select the devices you want to remove from the branch in the Members list
and click . The selected devices are removed from the Members list.
6. Click Apply to add the branch and its devices to the selected part of the tree.
. The devices appear in the Members list.
Avaya Integrated Management Network Management Console User GuideNovember 2010 55
Avaya Network Management Console Network Tree
Modifying branches in Custom Views
You can add and remove devices from branches in a custom view of the network. To modify a
branch of a custom view of the network:
1. Select the branch you want to modify in the Network Tree.
Note:
You cannot modify an Unassigned branch.
2. Select Edit > Modify. The system displays the Modify Branch dialog box.
3. Change the name of the branch using the Branch name field.
Note:
Branch names cannot contain periods.
4. Change the comment attached to the view in the Branch Description field.
5. Assign devices to the branch using the following procedure:
• Select the devices you want to add to the branch in the Unassigned list and
click
• Select the devices you want to remove from the branch in the Members list
and click . The selected devices are removed from the Members list.
6. Click Apply to modify the branch.
. The devices appear in the Members list.
Deleting branches in Custom Views
You can delete branches from a custom view of the network.
To delete a branch from the custom view:
1. Select the branch you want to delete in the Network Tree.
56 Avaya Integrated Management Network Management Console User GuideNovember 2010
Note:
You cannot delete the Unassigned branch.
2. Select Edit > Delete.
3. Click Yes on the confirmation dialog box to delete the branch, and displays all its
devices in the Unassigned list.
Printing the Network Tree
You can perform the following tasks:
1. To print the current view of the Network Map, select FIle > Print. The current view
of the Network Map is printed.
Printing the Network Tree
2. To view a preview of the printed Network Map, select File > Print Preview. The
system displays the preview of the Network Tree.
3. To print the Network Map, click Print.
4. To close the Preview window without printing the map, click Close.
Searching the Tree
The Avaya Network Management Console lets you search the Network Map for specific
elements.
To search the Network Map:
1. Do one of the following:
a.
Click .
b. Select Edit > Find. The system displays the Find dialog box.
Avaya Integrated Management Network Management Console User GuideNovember 2010 57
Avaya Network Management Console Network Tree
2. Select Devices, Connections, or End Points under the Search area of the Find
dialog box.
3. Select one of the options under the Search Options area of the Find dialog box.
4. Enter the device’s name (or part of it), IP address, or MAC address in the SearchFor field.
5. Click Find to display the element you searched highlighted in the tree.
6. Do one of the following:
7. To find the next element that matches the search criteria, click Find Next. The
element you searched for appears highlighted in the tree.
8. Click Close.
58 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 6: Launching Applications
This chapter provides instructions for launching device specific applications and network wide applications
from the Network Management Console.
For information specific to an application, refer to the application’s User Guide or on-line help.
Device applications that can be launched from Network
Management Console
AUDIOCODES_DIR Variable value (without a back slash at the end): "C:
\Program Files\AudioCodes\EMS Client 5.8.80".
The exact EMS folder path will vary depending on which version of EMS client is
installed on the user machine or which particular EMS Client version you want to
launch through NMC > Tools if there are multiple EMS client versions on the user
machine.
2. Restart Avaya services.
3. Log on to Network Management Console and select Tools > G860 EMS Client.
This launches the GUI for G860/Audio Codes Mediant 3000 EMS Client.
4. Provide the login details for the EMS Client separately.
Related topics:
Supported G860 / Audio Codes Devices on page 60
Avaya Integrated Management Network Management Console User GuideNovember 2010 59
Launching Applications
Supported G860 / Audio Codes Devices
Network Management Console supports the following G860 Variants:
• G860 Mediant 5000
• G860 Mediant 8000
• Mediant 3000 (M3K)
Launching Device Manager
To launch the Device Manager for a managed device in the current Network Map:
1. Select the device.
2. Do one of the following:
•
Click .
• Select Tools > Avaya Device Manager.
• Double-click the device. The system displays the Device Manager for the
selected device.
• Right-click the device and select Device Manager from the menu that appears.
Note:
When running a remote session of the Avaya Network Management Console,
Device Manager can only be launched for devices that can be managed remotely.
Launching IP Office Manager
IP Office Manager is the device manager for the IP Office devices. It enables you to view and
edit an IP Office device’s configuration.
To launch the IP Office Manager:
1. Select the device you want to view in the Network Tree.
2. Double-click on the IP Office device.
Network Management Console will launch the IP Office Manager.
60 Avaya Integrated Management Network Management Console User GuideNovember 2010
Device applications that can be launched from Network Management Console
Note:
IP Office Manager requires a login ID. Ensure the IP Office device has been
assigned to an IP Office user in Secure Access Administration before launching
IP Office Manager.
Launching IP Office System Status
IP Office System Status enables you to log into the selected IP Office system automatically
without re-entering your login and password.
To launch IP Office System Status:
Select Tools > IP Office System Status.
Launching Telnet
Telnet can be used to access the Command Line Interface (CLI) of a network device. This
allows you to change the device’s setup. If you are running the Network Management remotely,
you can use Telnet to manage devices whose Device Managers cannot be run remotely.
To launch a Telnet session to a managed device in the current Network Map:
1. Select the device.
2. Do one of the following:
•
Click .
• Select Tools > Telnet. A Telnet session opens to the device.
• Right-click the device and select Telnet from the menu that appears.
Launching Web Session
Web Sessions can be used to manage devices that support Web Sessions over the Internet.
These devices include some Avaya devices. In addition, non-Avaya devices that support Web
Avaya Integrated Management Network Management Console User GuideNovember 2010 61
Launching Applications
Sessions can be managed from both local and remote sessions of the Avaya Network
Management.
To launch a Web Session, do one of the following:
• Select Tools > Web. A Web Session opens to the device.
• Right-click the device and select Web Session from the menu that appears.
•
Select a device that supports Web Sessions, and then click
Pinging a device
The PING application lets you PING devices from within the Avaya Network Management
Console. If you are having a problem communicating with the device via SNMP, try to ping the
device. This helps you to determine whether the cause of the problem is related to the device’s
SNMP parameters or to a general communication problem with the device.
To PING a managed device:
1. Select the device.
2. Do one of the following:
a. Select Tools > Ping. The results of the PING appear in the Command window.
b. Right-click the device and select Ping from the menu that appears.
.
Launching an SSH session
Prerequisites
You can connect to a device using an SSH session. To launch an SSH session, you need to
set the path to the SSH client application in the Configuration Utility tool. This is a one-time
activity. You do not have to repeat this procedure each time you want to connect to a device
using SSH. To set the path:
62 Avaya Integrated Management Network Management Console User GuideNovember 2010
Device applications that can be launched from Network Management Console
1. In the Network Management server, select Start > Programs > Avaya > Tools >Configure Integrated Management. The system displays the Configure Utility
dialog box.
2. Click the AIM Information tab.
3. In the Path to SSH client application field, enter the directory path where you have
installed the SSH client application.
For example, if you have installed the SSH client in C:\Program Files\SSH, and
the application (.exe) file is inside the SSH folder, enter C:\Program Files\SSH\SSH.exe in Path to SSH client application field.
To launch an SSH session:
1. Select the device.
2. Do one of the following:
a. Select Tools > SSH.
b. Right-click the device, and then select SSH.
Launching Avaya Site Administration
The Site Administration is a system management tool designed for user administration and
maintenance of IP enabled Avaya Aura® Communication Manager telephony systems and IP
phones. The Site Administration also provides terminal emulation capabilities for general
administration of other types of voice devices.
Note:
The Site Administration is part of Avaya Integrated Management.
The Avaya Network Management Console recognizes Media Servers and IP phones that can
be managed by the Site Administration. If you have the Site Administration installed on your
computer, you can launch the Site Administration to manage an appropriate device from the
Avaya Network Management Console.
To launch the main Site Administration window, select Tools > Voice Applications > AvayaSite Administration with no telephony device selected. The system displays the main Site
Administration window.
To launch the Site Administration on an appropriate switch, gateway, or IP phone:
Avaya Integrated Management Network Management Console User GuideNovember 2010 63
Launching Applications
1. Select an appropriate managed telephony device.
2. Do one of the following: .
• Select Tools > Voice Applications > Avaya Site Administration
• Double-click an appropriate managed telephony device.
- If you select a Communication Manager Media Server, the Site
Administration connects to the device and opens the appropriate form for
the server.
- If you select an IP phone, theSite Administration connects to the
Communication Manager Media Server controlling the selected phone
and opens the appropriate form for the phone’s extension.
Launching Avaya MultiSite Administration
The Avaya MultiSite Administration is a system management tool designed for configuration
of the Avaya Aura® Communication Manager Media Servers and Media Gateways, and
upgraded DEFINITY® servers.
Note:
The Avaya MultiSite Administration is part of Avaya Integrated Management.
To launch the main Avaya MultiSite Administration window:
Select Tools > Voice Applications > Avaya MultiSite Administration with no device
selected. The system displays the main Avaya MultiSite Administration window.
To launch the Avaya MultiSite Administration on an appropriate device:
The Avaya MultiSite Administration opens on the selected device.
64 Avaya Integrated Management Network Management Console User GuideNovember 2010
Device applications that can be launched from Network Management Console
Launching Avaya Fault and Performance Manager
The Avaya Fault and Performance Manager is a system management tool designed for
monitoring the performance and viewing faults on theAvaya Media Servers and Gateways,
and upgraded DEFINITY® servers.
Note:
TheAvaya Fault and Performance Manager is part of Avaya Integrated Management.
To launch the main Avaya Fault and Performance Manager window, select Tools > VoiceApplications > Avaya Fault and Performance Manager with no device selected. The system
displays the main Avaya Fault and Performance Manager window.
To launch the Avaya Fault and Performance Manager on an appropriate device:
The Avaya Fault and Performance Manager opens on the selected device.
Launching Avaya Voice Announcement Manager
The Avaya Voice Announcement Manager is a system management tool designed for Voice
Announcements over LAN (VAL) on Avaya switches that support VAL.
Note:
The Avaya Voice Announcement Manager is part of AvayaIntegrated Management.
To launch the main Avaya Voice Announcement Manager window, select Tools > VoiceApplications > Avaya Voice Announcement Manager with no device selected. The system
displays the main Avaya Voice Announcement Manager window.
To launch the Avaya Voice Announcement Manager on an appropriate Voice Announcement
board:
1. Select an appropriate Voice Announcement board.
Avaya Integrated Management Network Management Console User GuideNovember 2010 65
Launching Applications
b. Double-click an appropriate managed device. The Avaya Voice Announcement
Manager opens on the selected device.
Launching Polycom GMS
The Network Management Console supports Polycom GMS for managing Polycom video
conferencing gateways connected to your network.
To launch:
1. Select a supported Polycom gateway.
2. Do one of the following:
• Select Tools > Polycom GMS. The system displays the Server-based
Polycom GMS application.
• Double-click a supported Polycom gateway. The embedded Web interface of
Polycom GMS opens for the selected gateway.
Related topics:
Supported Polycom gateways on page 66
Supported Polycom gateways
The following Polycom gateways are supported:
• VSX 3000
• VSX 7000
• MGC 100
• MGC 100 Plus
• MGC 25
• MGC 25 Plus
• MGC 50
• MGC 50 Plus
• RMX 200
66 Avaya Integrated Management Network Management Console User GuideNovember 2010
Device applications that can be launched from Network Management Console
Launching network-wide applications
To launch a network-wide application:
Select Tools > Application Name , where Application Name is the name of the
network-wide application you want to run. The network-wide application opens.
Note:
Not all network-wide applications can be launched when running a remote session
of the Avaya Network Management Console.
Related topics:
Supported network-wide applications on page 67
Supported network-wide applications
The following network-wide applications are supported:
• Avaya Provisioning and Installation Manager for Gateways
• Avaya Provisioning and Installation Manager for IP Office Devices
• Avaya Software Update Manager
• Avaya Configuration Backup Restore
• Avaya SMON Manager
• Avaya easy Management
• Avaya NM Backup Utility
• G860/Audio Codes Mediant 3000 EMS Client
Avaya Integrated Management Network Management Console User GuideNovember 2010 67
Launching Applications
68 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 7: Avaya Network Management
Console Tables
This chapter provides a detailed description of the Network Table and Connections Table.
Network table
The Network table provides information about the objects in the selected branch of the Network
Tree. The information in the Network table varies depending on the element selected in the
Network Tree. The following sections provide an explanation of the fields and the color of
devices in the Network table.
Related topics:
Network table fields on page 69
Network table colors on page 71
Network table fields
The following table lists the columns in the Network Table when the root of the Network Tree
is selected in Subnet View.
Name
Interface StatusThe status of the device with the highest severity level in the subnet.
NameIP address of the subnet.
No. of DevicesThe number of devices that have an interface in this subnet.
The following table lists the columns in the Network Table when the root of the Network Tree
is selected in Device Type View.
Name
Interface Status The status of the device with the highest severity level in the group of
NameThe device type.
No. of DevicesThe number of devices from this type.
Description
devices for the same device type.
Description
Avaya Integrated Management Network Management Console User GuideNovember 2010 69
Avaya Network Management Console Tables
The following table lists the columns in the Network Table when a subnet or device type is
selected in the Network Tree.
NameDescription
Interface StatusThe status of the device.
NameThe Best Name of the device known to the Avaya Network
Management Console.
IP addressThe IP address of the device.
Subnet MaskThe subnet mask of the device’s IP address.
Phone Extension The phone extension of the device.
Device TypeThe device type.
Read Community The Read Community of the device.
Write Community The Write Community of the device.
RetriesThe number of times an application will poll a device without receiving a
response before timing out.
TimeoutThe number of seconds an application will poll a device without
receiving a response before timing out (in milliseconds).
The following table lists the columns in the Network Table when a device is selected in the
Network Tree.
Name
Interface StatusThe status of the interface.
IP AddressThe IP address of the interface.
MAC AddressThe MAC address of the device.
Subnet MaskThe subnet mask of the device’s IP address.
Interface Number The number of the interface.
Read Community The Read Community of the device.
Write Community The Write Community of the device.
RetriesThe number of times an application will poll a device without receiving a
TimeoutThe number of seconds an application will poll a device without
Description
response before timing out.
receiving a response before timing out (in milliseconds).
70 Avaya Integrated Management Network Management Console User GuideNovember 2010
Network table colors
Devices and interfaces viewed in the Network table are colored based on their status. The
following table provides a list of colors and the statuses they represent.
NameDescription
GreenThe device/interface/agent status is Okay. In case of a Avaya Aura
Communication Manager SNMP Agent, no alarms are present.
YellowThe device/agent status is Warning. When it is a Avaya Aura® Communication
Manager SNMP Agent, there are one or more minor/warning alarms present in
the system.
RedThe device/interface/agent status is Fatal. When it is a Avaya Aura
Communication Manager SNMP Agent, there are one or more major alarms
present in the system.
Off-White The device is unmanaged.
BlueThe agent interface does not respond to SNMP. (Probably caused by an
incorrect read community.)
Network table
®
®
The following diagram outlines the method used by the Network Management to determine
the color of a device in the Network Table.
Avaya Integrated Management Network Management Console User GuideNovember 2010 71
Avaya Network Management Console Tables
Table toolbar buttons
The table toolbar and search functions are common to the Network table and Dialog area of
the Network Management Console. This area includes the Alarms table, Modules table,
Interfaces table, Registered Endpoints table, and the Port Connections table.
The table below describes the toolbar buttons for the Alarms, Modules and Interfaces tables
and the Port Connections/Registered Endpoints Tables:
Name
72 Avaya Integrated Management Network Management Console User GuideNovember 2010
Description
Saves the table to a .csv file.
Opens the Select Columns list, which lets you select the columns you
want to view in the table.
NameDescription
Scrolls back through the pages in the table, when there are multiple
pages of data. There is a maximum of 1000 entries per page.
Scrolls forward through the pages in the table, when there are multiple
pages. There is a maximum of 1000 entries per page.
Opens the filter function, which lets you enter criteria for which to search
in the table.
Applies filter criteria specified in the filter row.
Related topics:
Choosing table parameters to display on page 73
Filtering the tables on page 73
Choosing table parameters to display
Table toolbar buttons
You can choose which parameters to display in a table.
To select the parameters you wish to view:
1.
Click . The system displays a list of available parameters.
2. Select the parameters that you wish to display in the table. The display is updated
automatically as soon as the column is selected.
Filtering the tables
You can filter the information displayed in a table to display only the criteria you want to include.
To filter:
1. Select the view in which you want to work or the information that you want to display
in the relevant table.
2. Click the Turn on Filtering button. A new row appears in the table, highlighted in
blue.
Avaya Integrated Management Network Management Console User GuideNovember 2010 73
Avaya Network Management Console Tables
3. In the new row, enter the filter criteria in the column you want to search. You can
enter information in more than one field to narrow your search.
4. Click the Filter button to apply changes.
Alarms table
The Alarms Table displays all alarms raised for the devices in the Network Tree. The Alarms
Table lets you see the status of AM110/ i40TS/ i120TS devices listed in the tree and any
problems associated with them.The Network Management Console queries the network for
alarm updates every 30 minutes and displays the results in the Alarms Table. A unique identifier
and the severity level of the alarm are displayed for each alarm.
If a trap is received by the Network Management server, the Network Management Console
immediately queries the device that sent the trap. The Alarms Table is updated immediately,
regardless of the time elapsed since the last query was performed.
To view the Alarms Table, click the Alarms tab in the Network Table. Double-click an alarm to
open the Event Manager focused on the alarm definition. The alarm description can be
customized in the event manager in the same way that a trap description can be edited. To
customize the alarm description, refer to
You can filter the alarms table by category, severity level, or description. For more information
on filtering the alarms table and the alarms table toolbar, refer to
page 72.
Related topics:
Alarms table parameters on page 74
Alarms table parameters
The following table lists the fields that can be found in the Alarms Table:
Name
SeverityAn icon representing the severity of the alarm:
Description
• - Info
•
- Warning
Event Configuration window on page 121.
Table toolbar buttons on
•
- Minor
74 Avaya Integrated Management Network Management Console User GuideNovember 2010
NameDescription
CategoryThe category of the alarm.
Start TimeThe time the alarm was reported.
DescriptionA description of the alarm.
Modules table
The Modules table displays the modules associated with the gateways listed in the Network
Tree. For information on viewing the Modules table and the Modules table toolbar, refer to
Table toolbar buttons on page 72.
•
•
- Critical
Modules table
- Major
Related topics:
Modules table parameters on page 75
Modules table parameters
The following table lists the fields that can be found in the Modules table:
Name
Module IndexLocation of the module inside the box.
Module TypeType of module.
DescriptionDescription of the module.
Description
Managing Objects
The Network Map includes all devices that have been discovered. You can control which of
these devices are managed (monitored by theAvaya Network Management Server) and which
of these devices are unmanaged (not monitored by the Avaya Network Management Server). If
there are many objects in your Network Map, managing all of the objects may put stress on
your network resources. You may also want to keep devices that do not need management,
such as workstations, in the Network Map.
When an object in the Network Map is unmanaged, you cannot communicate with the device
using the Avaya Network Management Console, and the device’s color in the Network Table
Avaya Integrated Management Network Management Console User GuideNovember 2010 75
Avaya Network Management Console Tables
is off-white. In addition, the Network Management does not test the device’s connectivity status
(PING) or receive any traps from an unmanaged device.
You can perform the following tasks on objects.
1. To unmanage an object:
a. Select the object in the Network Table.
b. Select Edit > Unmanaged object to unmanage the selected object.
2. To manage an unmanaged object:
a. Select the object in the Network Table.
b. Select Edit > Manage object to manage the selected object.
Manually adding devices
You can manually add devices to the Network Map. To manually add a device to the current
Network Map:
1. Select File > New > Device. The system displays the Add Device dialog box to theBasic Information tab.
2. Enter the device’s parameters in the Add Device dialog box.
3. To edit the device’s SNMP parameters, click the SNMP Access tab.
4. Enter the SNMP parameters.
5. Click Apply to add the device to the Network Map.
Result
For information on the fields in the Add Device dialog box, refer to Device parameters on
page 77.
Modifying devices
To modify basic information or SNMP parameters for a device in the current Network map:
76 Avaya Integrated Management Network Management Console User GuideNovember 2010
Device parameters
1. Select a device.
2. Select Edit > Modify. The system displays the Modify Device dialog box with the
selected device’s parameters.
3. Modify the parameters in the Modify Device dialog box.
Note:
For information on the fields in the Modify Device dialog box, refer to Device
parameters on page 77.
4. To edit the device’s SNMP parameters, click the SNMP Access tab.
5. Modify the SNMP parameters.
6. Click Apply to modify the parameters.
Device parameters
The following table provides a list of the parameters in the Add Device and Modify Device
dialog boxes.
Name
IP AddressIP address of the device.
MaskThe IP subnet mask.
MACThe MAC address of the agent.
Device NameThe name or best name of the device.
Device TypeType of device. Possible types are:
Description
• Auto Discover — Avaya Network Management Server polls the
device to determine the device type.
• Avaya Device — Where Avaya device is the name of an device.
• Generic SNMP — For other SNMP Devices.
• Generic IP — For IP Devices that do not use SNMP.
• Other Device — Where Other Device is another recognized
device type.
Avaya Integrated Management Network Management Console User GuideNovember 2010 77
Avaya Network Management Console Tables
NameDescription
StatusThe managed status of the device. Possible statuses are:
• Manage — The device is managed by Network Management.
• Un-manage — The device is not managed by Network
Management.
SNMPThe SNMP protocol. Possible SNMP protocols are:
• Snmp V1
• Snmp V3
Read CommunityThe device’s read community. Only applicable for SNMP protocol
V1.
Write CommunityThe device’s write community. Only applicable for SNMP protocol
V1.
UserA user name as defined in the Avaya Secure Access Administration
application. Only applicable for SNMP protocol V3.
RetriesThe number of times an application polls a device without receiving
a response before timing out.
Timeouts
(milliseconds)
Deleting devices
To delete a device from the Network map:
1. Select a device. To select more than one device, press Ctrl while selecting
additional devices.
2. Select Edit > Delete object.
3. Click Yes on the confirmation dialog box to delete the selected device from the
Network map.
The number of milliseconds an application polls a device without
receiving a response before timing out.
78 Avaya Integrated Management Network Management Console User GuideNovember 2010
Opening the Port Connections table
The Port Connections table provides information about ports on a selected device and the host
devices connected to those ports. This information helps you understand the details of network
topology, and keep track of inventory for devices such as IP phones.
To open the Port Connections table:
1. Open the Find dialog box (refer to Searching the Tree on page 57).
2. In the Search area, select Connections.
3. In the Search Options area, select the desired option to target a device.
4. Click Find. The system displays the Port Connections/Registered Endpoints dialog
box and displays the Port Connections table for the selected device.
Note:
You can also view the Port Connections table for a device by selecting that device
and then clicking View > Connections/Endpoints.
Opening the Port Connections table
Result
You can choose the parameters displayed in the Port Connections table and filter the results
of your search. For more information on viewing and filtering the Port Connections table and
a description of the Port Connections toolbar, refer to
Related topics:
Port Connections table parameters on page 79
Port Connections table parameters
The following are the fields in the Port Connections table and their descriptions:
Name
ModuleThe module or slot number.
PortThe port name or number.
CM Port Address The Communication Manager port address.
Port DescriptionThe type of port.
User NameThe User Name for the selected phone.
Description
Table toolbar buttons on page 72.
Avaya Integrated Management Network Management Console User GuideNovember 2010 79
Avaya Network Management Console Tables
NameDescription
ExtensionThe phone extension number. Available for connected phones only.
URIThe SIP URI. Available for connected phones only.
VlanThe Vlan for devices supported by the port selected.
ModelThe model of the phone connected to the selected device.
Host IPThe IP address of the connected host.
Host NameThe name of the connected IP host, if available. If the connection is a
link to another switch, the name value is “Backbone”.
Host MACThe MAC address of the connected host.
Opening the Registered Endpoints table
The Registered Endpoints table displays details about the phones controlled by the selected
node in the tree.
To open the Registered Endpoints table:
1. Open the Find dialog box (refer to Searching the Tree on page 57).
2. In the Search area, select Endpoints.
3. In the Search Options area, select the desired option to target a device.
4. Click Find. The system displays the Port Connections/Registered Endpoints dialog
box and displays the Registered Endpoints table for the selected device.
Result
You can choose the parameters displayed in the Registered Endpoints table and filter the
results of your search. For more information on viewing and filtering the Registered Endpoints
table and a description of the Registered Endpoints toolbar, refer to
page 72.
Related topics:
Registered Endpoints table parameters on page 80
Table toolbar buttons on
Registered Endpoints table parameters
The following are the fields in the Registered Endpoints table and their descriptions:
80 Avaya Integrated Management Network Management Console User GuideNovember 2010
Opening the Inventory table
NameDescription
User NameThe User Name for the selected phone.
ExtensionThe phone extension number. Available for connected phones only.
URIThe SIP URI. Available for connected phones only.
ModuleThe module or slot number.
PortThe port name or number.
CM Port Address The IP address of the Communication Manager port.
Port DescriptionThe description of the port as provided by the Communication Manager.
VlanThe Vlan for devices supported by the port selected.
ModelThe type of phone connected to the selected device.
Host IPThe IP address of the connected host.
Host NameThe name of the connected IP host, if available. If the connection is a
link to another switch, the name value is “Backbone”.
Host MACThe MAC address of the connected host.
Opening the Inventory table
The Inventory table provides information for all ports/endpoints and their associated devices
over multiple devices on the network. The Inventory filter enables you to search the Inventory
table and to refine the information displayed.
To open the Inventory table:
Select View > Inventory. The system displays the Inventory table. Click the
appropriate tab. The available tabs are, Ports and Endpoints.
Related topics:
Inventory table toolbar on page 82
Inventory table parameters on page 82
Filtering the inventory table on page 84
Choosing Inventory table parameters to display on page 84
Avaya Integrated Management Network Management Console User GuideNovember 2010 81
Avaya Network Management Console Tables
Inventory table toolbar
The table below describes the buttons on the Inventory table.
NameDescription
Saves the Inventory table to a .csv file.
Opens the Select Columns list, which lets you select which columns to
view in the Inventory Table.
Scrolls back through the Inventory pages when there are multiple page
entries. There is a maximum of 1000 entries per page.
Scrolls forward through the Inventory pages when there are multiple
page entries. There is a maximum of 1000 entries per page.
Opens the filter function, which lets you enter criteria for which to search
in the Inventory table.
Applies filter criteria specified in the filter row. This button only appears
on the toolbar after the filter button has been selected.
Inventory table parameters
The following are the fields in the Ports tab of the Inventory table and their descriptions:
Name
ModuleSelect a specific module on the device for which to view connections,
PortThe port where the connection resides. This parameter is displayed by
CM Port Address The IP address of the Communication Manager port.
Port DescriptionThe description of the port as provided by the Communication Manager.
Switch IPThe IP address associated with the port. This parameter is displayed
User NameThe User Name for the selected phone. This parameter is displayed by
ExtensionThe extension number, for connected IP phones only. This parameter
URIThe SIP URI. Available for connected phones only.
Description
or view connections for all modules on the device. This parameter is
displayed by default.
default.
by default.
default.
is displayed by default.
82 Avaya Integrated Management Network Management Console User GuideNovember 2010
Opening the Inventory table
NameDescription
VlanThe Vlan for devices supported by the port selected.
ModelThe model of the phone connected to the selected device. This
parameter is displayed by default.
Host IPThe IP address of the connected host. This parameter is displayed by
default.
Host NameThe name of the connected host, if available. If the connection is a link
to another switch, the name value is Backbone.
Host MACThe MAC address of the connected host.
The following are the fields in the Endpoints tab of the Inventory Table and their descriptions.
NameDescription
Media ControllerThe media controller for the selected endpoint.
User NameThe User Name for the selected phone. This parameter is displayed by
default.
ExtensionThe extension number, for connected IP phones only. This parameter
is displayed by default.
URIThe SIP URI. Available for connected phones only.
ModuleSelect a specific module on the device for which to view connections,
or view connections for all modules on the device. This parameter is
displayed by default.
PortThe port where the connection resides. This parameter is displayed by
default.
CM Port Address The IP address of the Communication Manager port.
Port DescriptionThe description of the port as provided by the Communication Manager.
VlanThe Vlan for devices supported by the port selected.
ModelThe model of the phone connected to the selected device. This
parameter is displayed by default.
Host IPThe IP address of the connected host. This parameter is displayed by
default.
Host NameThe name of the connected host, if available. If the connection is a link
to another switch, the name value is Backbone.
Host MACThe MAC address of the connected host.
Avaya Integrated Management Network Management Console User GuideNovember 2010 83
Avaya Network Management Console Tables
Filtering the inventory table
To filter the inventory table:
1. Click the Turn On Filtering button to display a new row in the Inventory table,
highlighted in blue.
2. In the new row, enter the filter criteria in the column you want to search.
Note:
Search by substring only. You can enter more than one substring.
3. Click the Filter button to display search results.
Choosing Inventory table parameters to display
You can choose which parameters to display in the Inventory Table.
To select the parameters you wish to view:
1.
Click to display a list of available parameters.
2. Select the parameters that you wish to display in the Inventory Table. The display
is updated automatically as soon as the column is selected.
3.
Click to hide the list of available parameters.
84 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 8: Network Maps
Network maps overview
The Network Map is the set of devices that can be viewed in the Avaya Network Management
Console. The database lets you store information on the devices found in a Network Map. You
can create a number of Network Maps and save them in the database. This can be useful in
maintaining backups when major changes are made to the Network Map. When changes are
made to a Network Map, they are saved in the map’s Postgres database.
Devices can be imported into a Network Map from a text file. In addition, you can export the
Network Map for use with other applications. For more information on exporting the current
Network Map, refer to
Exporting the Network Map on page 88.
Creating a Network Map
To create a new Network Map:
1. Select File > New > New Map. The system displays the Create New Map dialog
box.
2. Enter a name for the file in the New map name field.
3. Click OK to create a new Network Map.
4. Add subnets and devices to the Network Map using one of the following methods:
• Discovery - For more information, refer to
page 108.
• Manual Entry - For more information, refer to
page 76.
• Importing - For more information, refer to Importing devices into the Network
Map on page 87.
Related topics:
Opening a Network Map on page 86
Discovery of subnets and nodes on
Manually adding devices on
Avaya Integrated Management Network Management Console User GuideNovember 2010 85
Network Maps
Saving a Network Map to a different name on page 86
Printing a Network Map on page 86
Deleting a Network Map on page 87
Opening a Network Map
To open a Network Map:
1. Select File > Open map. The system displays the Open Map dialog box.
2. Select a Network Map from the list.
3. Click Open. The system displays the selected Network Map.
Saving a Network Map to a different name
To save a Network map to a different name:
1. Select FIle > Save map. The system displays the Save Map As dialog box.
2. Enter a name for the file in the Map name field.
3. Click Save As to save the Network map.
Printing a Network Map
To print a Network map:
Select File > Print. The Network map is printed.
86 Avaya Integrated Management Network Management Console User GuideNovember 2010
Deleting a Network Map
Note:
You cannot delete the default map from the Network Management Console.
To delete a Network map:
1. Select File > Delete map. The system displays the Delete Map message box.
2. Click OK after you close all the opened Network Management applications. The
system displays the Delete Map dialog box with the list of available maps.
3. Select the map you want to delete.
4. Click Delete. The selected map is deleted and the system displays the default map
in the Network Management Console.
Importing devices into the Network Map
Importing devices into the Network Map
Devices can be imported from a text file into the Network Map. The information for each device
must be on a single line, with the various information fields for the device separated by
commas. This file is referred to as a Comma Separated Value (CSV) file.
The following is an example of rows in a CSV file:
The information fields of the CSV file can be different depending on whether SNMP V1 or
V3 is active.
For information on the structure of CSV files of devices to import to a Network Map, refer to
CSV file structure on page 88.
To import devices from a CSV file into the current Network Map:
Avaya Integrated Management Network Management Console User GuideNovember 2010 87
Network Maps
1. Select File > Import map.
2. Browse to the CSV file.
3. Click Open.
The devices in the CSV file are imported into the current Network Map.
If a device listed in the file has the same IP address as a device already existing in
the Network Map, the device details in the CSV file overwrite those in the Network
Map. If a syntax error exists in the CSV file, the import stops after it has processed all
the devices listed before the error.
Exporting the Network Map
The current Network Map can be exported to a CSV file for use with external applications, such
as Microsoft Excel. For information on the structure of CSV files of exported Network Maps,
refer to
CSV file structure on page 88.
To export a Network map:
1. Select File > Export map.
2. Browse to the directory to which you want to save the file.
3. Enter a name for the CSV file in the Name field.
4. Click Save to export the current Network Map to the specified CSV file.
Related topics:
CSV file structure on page 88
CSV file structure
The structure of the information in the CSV file is described in the following table.
Name
Device Type SysOId The SysOId that defines the type of device.
Description
Note:
For IP Devices that do not use SNMP, this field is empty.
88 Avaya Integrated Management Network Management Console User GuideNovember 2010
Exporting the Network Map
NameDescription
IP AddressThe IP address of the device.
IP Subnet MaskThe IP subnet mask.
Agent MAC Address The MAC address of the agent.
NameThe name or best name of the device.
Read CommunityThe read community of the device. Only applicable for SNMP
protocol V1.
Write CommunityThe write community of the device. Only applicable for SNMP
protocol V1.
TimeoutsThe number of milliseconds an application polls the device without
receiving a response before timing out.
RetriesThe number of times an application polls the device without
receiving a response before timing out.
UserA user name as defined in the Secure Access Administration
application. Only applicable for SNMP protocol V3.
Avaya Integrated Management Network Management Console User GuideNovember 2010 89
Network Maps
90 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 9: Network Discovery Wizard
Network Discovery Wizard overview
The Network Discovery Wizard opens at the end of the Network Management offer installation
process. The Network Discovery Wizard lets you configure the Avaya Aura® Communication
Manager Media Servers and the Network Management Console to properly discover the
network.
Opening the Network Discovery Wizard
To open the Network Discovery Wizard:
Select Actions > Network Discovery Wizard from the Network Management
Console's Action menu.
Using the Network Discovery Wizard
This section provides detailed information on each of the screens within the Network Discovery
Wizard. To continue to the next screen, click Next. To return to an earlier screen, click Back.
To exit the Network Discovery Wizard without making any changes, close the wizard.
1. Select Actions > Network Discovery Wizard from the Network Management
Console's Action menu. The system displays the Welcome Screen.
The Network Discovery Wizard provides a simple, step-by-step method for
configuring the Communication Manager servers and for properly discovering and
Avaya Integrated Management Network Management Console User GuideNovember 2010 91
Network Discovery Wizard
managing your voice network with the Network Management Console. The steps
of this method are described on the Welcome Screen.
2. Click Next. The system displays the Configure CM Servers screen. Do one of the
following:
• To add a Communication Manager:
i. Click Add CM.
ii. In the IP Address field, enter the IP Address of the Communication
Manager server.
iii. In the Login field, enter the login name as configured on the
Communication Manager server.
iv. Specify whether the Communication Manager server uses a
password or ASG Key for login, and enter the string in the
Password, or ASG Key field.
Note:
The ASG key is a 20-character octal code, the 19th character of
which must be either 0, 2, 4, or 6, and the 20th character of which
must be 0.
v. In the Protocol field, select the protocol for communication with
theCommunication Manager server. The protocols available are:
SSH and Telnet.
Important:
Avaya recommends SSH as a secure protocol and Telnet is
disabled by default.
Note:
Before accessing the Communication Manager server using
passwords, you must verify theCommunication Manager server
certificate. To ensure that this is the Communication Manager
server you want to manage, verify that the public key is identical
to the public key of the Communication Manager server
certificate.
• To edit the parameters for an existing Communication Manager server:
i. Select the Communication Manager server from the CM Servers
Table.
ii. Click Edit CM.
• To delete an existing Communication Manager server:
i. Select the Communication Manager from the CM Servers Table.
ii. Click Remove CM.
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Using the Network Discovery Wizard
3. Click Next. The Network Discovery Wizard lets you select the SNMPv3 user that is
used to communicate with the Communication Manager server. Do one of the
following:
• To use an existing SNMPv3 user:
i. Select the Existing SNMPv3 User option.
ii. Select the user from the Select User drop-down list.
• To create a new SNMPv3 user with which to communicate with the
Communication Manager:
i. Select the New SNMPv3 User option.
ii. In the User Name field, enter the user name for the new SNMPv3
user.
iii. In the Authentication Password field, enter the SNMPv3
authentication password, and enter it again to verify the password
in the Verify Authentication Password field.
Note:
The Authentication Scheme supported by theCommunication
Manager is displayed. This field is read-only.
iv. In the Privacy Password field, enter the SNMPv3 privacy
password and enter it again to verify it in the Verify PrivacyPassword field.
4. Click Next. The Network Discovery Wizard lets you verify the Communication
Manager server certificate. When you have finished reviewing the certificate, do one
of the following:
• Click No, to return to step 2.
• Click Yes. The system displays the Configure global SNMP Parameters
screen.
5. The Network Discovery Wizard lets you manage SNMP parameters used for
network discovery and management access to the devices in your network.
Note:
These parameters can be modified later using the FIle > Options dialog box in
the Network Management Console.
Do one of the following:
• To add an SNMP parameters set to the SNMP Parameters Table, Click AddSNMP Rule, and do one of the following:
i. To edit the parameters for an existing SNMPv3 user:
1. Select the Existing SNMPv3 User option.
Avaya Integrated Management Network Management Console User GuideNovember 2010 93
Network Discovery Wizard
2. Select the user from the Select User drop-down list.
ii. To add a new SNMPv3 user:
1. Select the New SNMPv3 User option.
2. In the User Name field, enter the user name for the new
SNMPv3 user.
3. In the Authentication Password field, enter the
SNMPv3 authentication password for the new user and
enter it again to verify the password in the Verify
Authentication Password field.
Note:
The Authentication Scheme supported by the
Communication Manager is displayed. This field is
read-only.
4. In the Privacy Password field, enter the SNMPv3
privacy password and enter it again to verify in the VerifyPrivacy Password field.
iii. To add an SNMPv1 community:
1. Select the SNMPV1 Community option.
2. In the Read Community field, enter the read
community.
3. In the Read/Write Community field, enter the read/
write community.
• To edit the parameters for an existing SNMP set:
i. Select the SNMP parameters set you want to edit from the SNMP
Parameters Table.
ii. Click Edit SNMP Rule.
• To remove an existing SNMP parameters set:
i. Select the SNMP parameters set from the SNMP Parameters
Table.
ii. Click Remove SNMP Rule.
6. Click Next. The system displays the Configure Network Subnet to Discover screen.
Do one of the following:
• To add a network to the Subnets Table:
i. Click Add Subnet.
ii. In the Subnet IP field, enter an IP address for the new subnet.
94 Avaya Integrated Management Network Management Console User GuideNovember 2010
Using the Network Discovery Wizard
iii. Select whether you want to provide the Subnet Mask or Router for
this subnet, and enter the Subnet Mask or Router IP address.
• To edit the parameters for an existing network:
i. Select the IP of the network from the Subnets Table.
ii. Click Edit Subnet. You can now edit the parameters.
• To remove an existing network:
i. Select the IP of the network from the Subnets Table.
ii. Click Remove Subnet. The selected IP of the network is removed
from the Subnets Table.
7. Click Next. The system displays the Configuration complete screen. Do one of the
following:
• Click Finish to start the automatic network discovery process.
• Click Back to make any changes to the parameters you chose in the previous
steps. Once you make the changes, click Next until you reach the
Configuration complete screen, and then click Finish.
Note:
After the discovery is complete, the computer reboots and the configuration is
incorporated in the Network Management Console. You can modify all
parameters later using theNetwork Management Console's File > Options dialog
box.
Avaya Integrated Management Network Management Console User GuideNovember 2010 95
Network Discovery Wizard
96 Avaya Integrated Management Network Management Console User GuideNovember 2010
Chapter 10: Introduction to the Discovery
window
Opening the Discovery window
To open the Discovery window, do one of the following:
•
Click .
• Select Actions > IP Discovery. The system displays the Discovery window.
Result
Avaya Integrated Management Network Management Console User GuideNovember 2010 97
Introduction to the Discovery window
Discovery toolbar
The table below describes the buttons on the Discovery toolbar and gives the equivalent menu
options.
ButtonDescriptionMenu Item
Saves the current Discovery settings.File > Save As
Opens the Discovery Options dialog box.File > Options
File > Update Map
Starts a Discovery based on the default routers of the
management station and the contents and settings of the
Subnet table.
Stops a Discovery process.Actions > Stop
Adds a subnet to the Subnet table.Edit > Add
Opens the Modify Subnet dialog box.Edit > Modify
Deletes the selected subnet from the Subnet table.Edit > Delete
Selects the Discover field for the selected subnet.Edit > Select
Clears the Discover field for the selected subnet.Edit > Unselect
Opens the Discovery log.View > Discovery
Opens context-sensitive help.Help > Help On
Actions > Discover
Network Discovery
Log
98 Avaya Integrated Management Network Management Console User GuideNovember 2010
Subnets table
The Subnets table contains a list of subnets from the following sources:
• The current Network Map.
• Subnets added to the Subnets table manually by the user.
• Subnets found in a Discovery.
The following table provides a list of the fields in the Subnets table and provides an explanation
of each field.
NameDescription
SubnetThe IP address of the subnet.
MaskThe subnet mask.
RouterThe IP address of the subnet’s router.
Subnets table
StatusThe status of Discovery on this subnet. Possible statuses are:
• Stop — The Discovery was stopped by the user.
• In progress — Discovery on this subnet is currently in progress.
• Done — Discovery on this subnet has been completed.
Discover A check box determining whether or not Discovery should search for nodes on
the subnet.
• Selected: Discovery can search for nodes on this subnet.
• Cleared: Discovery cannot search for nodes on this subnet.
NodesThe numbers of nodes discovered in the subnet.
To sort the Subnet table by one of the fields, click the field’s column header. To reverse the
sort order, click the column header again.
Discovery Dialog area
The area at the right of the Subnets table is where all dialog boxes open. This area can be
resized by dragging the vertical splitter bar with the mouse. When a dialog box opens, it
replaces the current dialog box open in the Dialog area. When no dialog box is open, the Dialog
area disappears and the Subnets table expands to take its place.
Avaya Integrated Management Network Management Console User GuideNovember 2010 99
Introduction to the Discovery window
Discovery log area
The area under the Subnets table is where the Discovery log opens. This area can be resized
by dragging the horizontal splitter bar with the mouse. When the Discovery log is closed, the
log area disappears and the Subnets table expands to take its place.
Discovery status bar
The Discovery status bar provides information about the current Discovery including:
• Current Discovery Phase — The phase of the current Discovery. Possible phases are:
a. Ready — There is no Discovery in progress.
b. Discovering Devices — Discovery is searching for subnets and routers.
• Devices — The total number of devices found in the current Discovery.
• Entries in the Log — If there are entries in the Discovery log, the letter “L” appears in the
status bar. For information on viewing the Discovery log, refer to Using the Discovery
log on page 113.
• Changes Found — If Discovery found subnets and/or nodes that are not in the current
database, the letter “D” appears in the status bar.
Closing the Discovery window
To close the Discovery window:
Select File > Exit. The Discovery window closes.
100 Avaya Integrated Management Network Management Console User GuideNovember 2010
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