Avaya Integrated Management Network User Guide
Avaya Integrated Management Network
Management Console User Guide
November 2010
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2 Avaya Integrated Management Network Management Console User Guide November 2010
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Avaya Integrated Management Network Management Console User Guide November 2010 3
4 Avaya Integrated Management Network Management Console User Guide November 2010
Contents
Chapter 1: Introduction...........................................................................................................11
Intended audience...........................................................................................................................................11
Purpose...........................................................................................................................................................11
Chapter 2: Avaya Network Management...............................................................................13
Avaya Network Management overview...........................................................................................................13
Avaya Network Management terms................................................................................................................14
Avaya Network Management Server...............................................................................................................15
Avaya Network Management Console............................................................................................................16
Network maps.................................................................................................................................................17
Discovery........................................................................................................................................................17
Event handling................................................................................................................................................18
What is new in this release.............................................................................................................................19
Chapter 3: Avaya Network Management Server...................................................................23
Overview.........................................................................................................................................................23
Starting the Avaya Network Management Server...........................................................................................23
Stopping the Avaya Network Management Server.........................................................................................24
Viewing the status of the Avaya Network Management Server......................................................................24
Using Network Management Console on a Microsoft Windows operating system that supports UAC...........24
Chapter 4: Avaya Network Management Console introduction..........................................27
Starting the Avaya Network Management Console.........................................................................................27
Remote access and security...........................................................................................................................28
Changing passwords.......................................................................................................................................29
Avaya Network Management Console user interface.....................................................................................29
Toolbar....................................................................................................................................................30
Network Tree..........................................................................................................................................32
Interfaces Tab.........................................................................................................................................32
Alarms Tab..............................................................................................................................................32
Modules Tab...........................................................................................................................................32
Dialog area.............................................................................................................................................32
Status Bar...............................................................................................................................................33
Using Tooltip...........................................................................................................................................33
About read/write permission............................................................................................................................34
Requesting write permission..................................................................................................................34
Avaya Network Management Console Options...............................................................................................35
Opening the Avaya Network Management Console's Options dialog box.............................................36
SNMP Access parameters.....................................................................................................................36
Setting Connectivity polling parameters.................................................................................................40
Selecting a Default Map.........................................................................................................................41
Setting Read/Write defaults....................................................................................................................41
Setting Communication Manager Server parameters............................................................................42
Importing Communication Manager server passwords..........................................................................43
Exporting Communication Manager server passwords..........................................................................43
Setting Security Banner text...................................................................................................................44
Setting Syslog server parameters..........................................................................................................45
Status of the row in the Avaya Network Management Console table.............................................................46
Accessing Avaya Network Management Console help...................................................................................47
Avaya Integrated Management Network Management Console User Guide November 2010 5
Chapter 5: Avaya Network Management Console Network Tree........................................49
Network tree overview.....................................................................................................................................49
Viewing the network tree.................................................................................................................................49
Subnet view............................................................................................................................................50
Device type view.....................................................................................................................................50
VoIP system view...................................................................................................................................51
Custom Views.........................................................................................................................................53
Printing the Network Tree................................................................................................................................57
Searching the Tree..........................................................................................................................................57
Chapter 6: Launching Applications.......................................................................................59
Device applications that can be launched from Network Management Console............................................59
Launching G860/Audio Codes Mediant 3000 EMS Client......................................................................59
Launching Device Manager....................................................................................................................60
Launching IP Office Manager.................................................................................................................60
Launching IP Office System Status........................................................................................................61
Launching Telnet....................................................................................................................................61
Launching Web Session.........................................................................................................................61
Pinging a device.....................................................................................................................................62
Launching an SSH session....................................................................................................................62
Launching Avaya Site Administration.....................................................................................................63
Launching Avaya MultiSite Administration.............................................................................................64
Launching Avaya Fault and Performance Manager...............................................................................65
Launching Avaya Voice Announcement Manager..................................................................................65
Launching Polycom GMS.......................................................................................................................66
Launching network-wide applications.....................................................................................................67
Chapter 7: Avaya Network Management Console Tables....................................................69
Network table..................................................................................................................................................69
Network table fields................................................................................................................................69
Network table colors...............................................................................................................................71
Table toolbar buttons.......................................................................................................................................72
Choosing table parameters to display....................................................................................................73
Filtering the tables..................................................................................................................................73
Alarms table....................................................................................................................................................74
Alarms table parameters........................................................................................................................74
Modules table..................................................................................................................................................75
Modules table parameters......................................................................................................................75
Managing Objects...........................................................................................................................................75
Manually adding devices.................................................................................................................................76
Modifying devices............................................................................................................................................76
Device parameters..........................................................................................................................................77
Deleting devices..............................................................................................................................................78
Opening the Port Connections table...............................................................................................................79
Port Connections table parameters........................................................................................................79
Opening the Registered Endpoints table........................................................................................................80
Registered Endpoints table parameters.................................................................................................80
Opening the Inventory table............................................................................................................................81
Inventory table toolbar............................................................................................................................82
Inventory table parameters.....................................................................................................................82
Filtering the inventory table....................................................................................................................84
6 Avaya Integrated Management Network Management Console User Guide November 2010
Choosing Inventory table parameters to display....................................................................................84
Chapter 8: Network Maps.......................................................................................................85
Network maps overview..................................................................................................................................85
Creating a Network Map.................................................................................................................................85
Opening a Network Map.........................................................................................................................86
Saving a Network Map to a different name............................................................................................86
Printing a Network Map..........................................................................................................................86
Deleting a Network Map.........................................................................................................................87
Importing devices into the Network Map.........................................................................................................87
Exporting the Network Map.............................................................................................................................88
CSV file structure....................................................................................................................................88
Chapter 9: Network Discovery Wizard...................................................................................91
Network Discovery Wizard overview...............................................................................................................91
Opening the Network Discovery Wizard.........................................................................................................91
Using the Network Discovery Wizard..............................................................................................................91
Chapter 10: Introduction to the Discovery window..............................................................97
Opening the Discovery window.......................................................................................................................97
Discovery toolbar............................................................................................................................................98
Subnets table..................................................................................................................................................99
Discovery Dialog area.....................................................................................................................................99
Discovery log area........................................................................................................................................100
Discovery status bar......................................................................................................................................100
Closing the Discovery window......................................................................................................................100
Chapter 11: Discovering your network................................................................................101
Understanding the IP Discovery process......................................................................................................102
Setting Discovery options..............................................................................................................................103
Configuring Discovery method and range............................................................................................103
Configuring the Discovery naming method...........................................................................................105
Selecting device types to discover.......................................................................................................106
Scheduling network discovery.......................................................................................................................107
Discovery Scheduler field descriptions.................................................................................................107
Discovery of subnets and nodes...................................................................................................................108
Discovering all subnets and nodes.......................................................................................................108
Discovering nodes on specific subnets................................................................................................109
Manually adding subnets......................................................................................................................110
Modifying subnets.................................................................................................................................111
Subnet parameters................................................................................................................................111
Deleting Subnets..................................................................................................................................112
Discovering interfaces...................................................................................................................................112
Using the Discovery log.................................................................................................................................113
Configuring router access parameters..................................................................................................113
Saving the Discovery log......................................................................................................................114
Deleting log entries...............................................................................................................................115
Clearing the Discovery log....................................................................................................................115
Chapter 12: Introduction to the Event Manager..................................................................117
Event Manager overview...............................................................................................................................117
Viewing the Event Manager...........................................................................................................................117
Avaya Integrated Management Network Management Console User Guide November 2010 7
Event Manager window.................................................................................................................................118
Event log browser window....................................................................................................................118
Event Configuration window.................................................................................................................121
Action List window................................................................................................................................125
Closing the Event Manager...........................................................................................................................127
Chapter 13: Managing events...............................................................................................129
Configuring the Event Log to discard or archive old events..........................................................................129
About filtering events.....................................................................................................................................130
Filtering events by security level...........................................................................................................130
Filtering by category.............................................................................................................................131
Filtering by IP address..........................................................................................................................131
Filtering by device type.........................................................................................................................132
Filtering by acknowledged....................................................................................................................132
Viewing all events.................................................................................................................................133
Acknowledging events..................................................................................................................................133
Removing the acknowledge mark from a event...................................................................................134
Deleting events.............................................................................................................................................134
Editing severity levels....................................................................................................................................134
Saving the Event table..................................................................................................................................135
Actions overview...........................................................................................................................................135
Adding Actions..............................................................................................................................................136
Modifying Actions..........................................................................................................................................136
Action fields...................................................................................................................................................137
Actions scripts......................................................................................................................................137
Action audio files..................................................................................................................................139
Deleting Actions............................................................................................................................................139
Applying changes to the Action list...............................................................................................................139
Defining email settings for Actions that include email...................................................................................140
Configuring Events........................................................................................................................................140
Assigning actions to events..................................................................................................................140
Configuring Event Forwarding..............................................................................................................142
Chapter 14: Introduction to the NM Log Viewer.................................................................145
NM Log Viewer overview...............................................................................................................................145
Launching the NM Log Viewer......................................................................................................................145
NM Log Viewer window.................................................................................................................................146
NM Log Viewer toolbar.........................................................................................................................146
NM Log Viewer table............................................................................................................................147
NM Log Viewer Status Line..................................................................................................................148
Chapter 15: Managing Logs in the NM Log Viewer............................................................149
Filtering logs..................................................................................................................................................149
Filtering logs by security level...............................................................................................................149
Viewing all logs.....................................................................................................................................150
Exporting logs...............................................................................................................................................150
Opening logs.................................................................................................................................................151
Resolving the Out of Memory error......................................................................................................151
Closing the NM Log Viewer...........................................................................................................................152
Chapter 16: Introduction to the Quick Log Viewer.............................................................153
Quick Log Viewer overview...........................................................................................................................153
8 Avaya Integrated Management Network Management Console User Guide November 2010
Launching the Quick Log Viewer...................................................................................................................153
Quick Log Viewer table.........................................................................................................................154
Quick Log Viewer toolbar.....................................................................................................................154
Chapter 17: Managing logs in the Quick Log Viewer.........................................................157
Setting the number of Quick Logs to manage...............................................................................................157
Deleting logs.................................................................................................................................................157
Clearing logs.................................................................................................................................................158
Saving logs....................................................................................................................................................158
Chapter 18: Introduction to the Avaya NM Backup Utility.................................................159
NM Backup Utility overview...........................................................................................................................159
Launching the NM Backup Utility..................................................................................................................160
NM Backup Utility window.............................................................................................................................160
NM Backup Utility toolbar.....................................................................................................................161
NM Backup Job table...........................................................................................................................162
NM Backup Utility dialog area..............................................................................................................163
NM Backup Utility Status Line..............................................................................................................163
Configuring the default server parameters for backup..................................................................................163
NM Backup Utility Options field descriptions........................................................................................164
Using the NM Backup Utility wizard..............................................................................................................164
Editing a backup job using the NM Backup Utility.........................................................................................167
Chapter 19: Introduction to the Avaya NM Easy Restore Utility.......................................169
NM Easy Restore Utility overview.................................................................................................................169
Launching the NM Easy Restore utility.........................................................................................................169
Restoring the data using the Avaya NM Easy Restore Utility.......................................................................170
Restoring the backup file from the NM server......................................................................................170
Restoring the backup file from the FTP server.....................................................................................170
About Recovering the PostgresSQL database using write ahead logs (WAL).....................................171
Appendix A: Network Management menus.........................................................................173
Avaya Network Management Console Menus..............................................................................................173
Avaya Network Management Console File Menu................................................................................173
Avaya Network Management Console Edit Menu................................................................................174
AvayaNetwork Management Console View Menu................................................................................174
Avaya Network Management Console Actions Menu..........................................................................175
Avaya Network Management Console Tools Menu..............................................................................175
Avaya Network Management Console Help Menu...............................................................................176
Discovery Menus...........................................................................................................................................177
Discovery File Menu.............................................................................................................................177
Discovery Edit Menu.............................................................................................................................177
Discovery View Menu...........................................................................................................................178
Discovery Actions Menu.......................................................................................................................178
Discovery Help Menu...........................................................................................................................178
Event Log Browser Menus............................................................................................................................178
Event Log Browser File Menu..............................................................................................................179
Event Log Browser Edit Menu..............................................................................................................179
Event Log Browser View Menu............................................................................................................179
Event Log Browser Help Menu.............................................................................................................180
Event Configuration Menus...........................................................................................................................180
Event Configuration File Menu.............................................................................................................180
Avaya Integrated Management Network Management Console User Guide November 2010 9
Event Configuration Edit Menu.............................................................................................................181
Event Configuration Tools Menu...........................................................................................................181
Event Configuration Help Menu............................................................................................................181
Action List Menus..........................................................................................................................................181
Action List File Menu............................................................................................................................182
Action List Edit Menu............................................................................................................................182
Action List Tools Menu..........................................................................................................................182
Action List Help Menu...........................................................................................................................182
NM Log Viewer Menus..................................................................................................................................183
NM Log Viewer File Menu....................................................................................................................183
NM Log Viewer Edit Menu....................................................................................................................183
NM Log Viewer View Menu..................................................................................................................183
NM Log Viewer Help Menu...................................................................................................................184
NM Backup Utility Menus..............................................................................................................................184
NM Backup Utility File Menu................................................................................................................184
NM Backup Utility Edit Menu................................................................................................................184
NM Backup Utility Action Menu............................................................................................................185
NM Backup Utility Help Menu...............................................................................................................185
Appendix B: Enhancement introduced in previous releases............................................187
Enhancement introduced in Release 5.2 Service Pack 3.............................................................................187
Enhancements introduced in Release 5.2 Service Pack 2...........................................................................189
Enhancements introduced in Release 5.2 Service Pack 1...........................................................................189
Enhancements introduced in Avaya Integrated Management Release 6.0 Service Pack 2.........................190
Index.......................................................................................................................................195
10 Avaya Integrated Management Network Management Console User Guide November 2010
Chapter 1: Introduction
Intended audience
This publication is for network managers who are familiar with network management and its
fundamental concepts.
Purpose
This manual contains information needed to use the Avaya Network Management Console,
efficiently and effectively.
Avaya Integrated Management Network Management Console User Guide November 2010 11
Introduction
12 Avaya Integrated Management Network Management Console User Guide November 2010
Chapter 2: Avaya Network Management
Avaya Network Management overview
The Avaya Network Management includes the Avaya Network Management Server and the
Avaya Network Management Console, an application that allows you to view the devices in
your network. The Avaya Network Management Console also provides a platform from which
you can launch applications to manage network devices and monitor the traffic on your
network. In addition, the Avaya Network Management provides a Discovery service that can
search your network for devices and an Event Log that reports network events.
The Avaya Network Management uses a client/server architecture, enabling multiple users to
access the Avaya Network Management Server simultaneously. Web based technology
provides a method for accessing and managing your network from any computer with Internet
access.
The figure below illustrates the flow of information between the different components that
comprise the Avaya Network Management and the Avaya Network Management applications.
Avaya Integrated Management Network Management Console User Guide November 2010 13
Avaya Network Management
When the Avaya Network Management Server is launched, it runs a number of daemons,
which poll the network devices listed in the default Network Map to determine their status and
updates their colors in the Avaya Network Management Console View Area. You can manage
devices or launch network-wide applications via the Avaya Network Management Console.
The Avaya Network Management Console communicates these requests to the Avaya
Network Management Server, which launches the correct applications. When run remotely,
these applications are uploaded from the Avaya Network Management Server to the remote
station.
Note:
This product includes software developed by the Apache Software Foundation (http://
www.apache.org/).
Avaya Network Management terms
The following list provides a list of terms used in the Avaya Network Management
documentation with their descriptions.
14 Avaya Integrated Management Network Management Console User Guide November 2010
Avaya Network Management Server
Term Description
Best Name The best name for a device known to
Network Management. For information on
defining the method used by Network
Management to arrive at the Best Name,
refer to Configuring the Discovery naming
method on page 105.
Branch An intermediate level in the Network Tree.
Branches include device types, subnets, and
user-defined branches in custom views of
the network.
Postgres Database A database where information about the
devices in the Network Map is stored.
Network Map The set of devices that are known to the
Avaya Network Management Server.
Node A network device. Nodes include (but are not
limited to) switches, hubs, routers, network
printers, and computers.
Object A branch or node in the network.
Poll A request by an application for information
from a device.
Avaya Network Management Server
The Avaya Network Management Server communicates with the devices in the network
through the Simple Network Management Protocol (SNMP) V1 or V3. It receives user input
through the Avaya Network Management Console and updates the Avaya Network
Management Console with information from the network devices. The Avaya Network
Management Server runs in the background as a Windows service. The server provides a
central address for event reporting. It passes traps to the Avaya Network Management Console
for display in the Event Log Browser. For more information about event handling and traps,
refer to
In addition, the Avaya Network Management Server helps you to operate the Avaya Network
Management Console from a remote location. This feature provides a method for managing
your network from any computer connected to the Internet. By pointing your web browser to
the Avaya Network Management Server’s IP address, you can access the Avaya Network
Management Console and manage your network. For more information on running the Avaya
Network Management Console from a remote location, refer to Starting the Avaya Network
Management Console on page 27.
Event handling on page 18.
Avaya Integrated Management Network Management Console User Guide November 2010 15
Avaya Network Management
Avaya Network Management Console
The Avaya Network Management Console is the user interface to the Network Management
Server. It receives information from the Network Management Server and sends the server
information entered by the user. The AvayaNetwork Management Console displays the
devices in the current Network Map using a hierarchical tree. The tree can be organized by
subnet or device type, or logically by voice system hierarchy. Additionally, you can create
custom views of the network.
When a device in the Network Tree is selected, information about the selected device appears
in the Network Table. You can then modify the device’s parameters. The AvayaNetwork
Management Console also provides the ability to launch applications that communicate directly
with the device. These applications allow you to manage the device through its Command Line
Interface (CLI) or Device Manager, and monitor the traffic on the device. For example, if you
select an Avaya G350 Device in the Network Table, you can launch Telnet to configure the
device through its CLI, or launch the Avaya G350 Device Manager to configure and monitor
the device through its management application. In addition, the AvayaNetwork Management
Console allows you to launch network-wide applications such as, the Avaya Software Update
Manager for updating embedded software.
16 Avaya Integrated Management Network Management Console User Guide November 2010
Network maps
A Network Map consists of all of the devices known to the Avaya Network Management Server,
their physical connectivity to ports, and their relationship in the voice hierarchy. The list of
devices is stored in the database, along with basic information about each device. When the
Avaya Network Management Console opens, the Avaya Network Management Server extracts
information about the devices in the Network Map from the database. These devices are
displayed in the Network Tree.
Devices can be added to the current Network Map using Discovery or the Add Device dialog
box. Devices in the Network Map can also be modified. All changes to the Network Map are
stored in the database.
You can maintain multiple Network Maps by saving individual maps with unique names. The
Network Map whose devices are visible in the Avaya Network Management Console is the
current Network Map.
Network maps
Note:
Changing the map affects all open network-wide applications.
You can also create a text file that contains the necessary information about each device you
want to add to the current Network Map and import the devices listed in the file into the Network
Map. For more information on importing devices into the Network Map, refer to Importing
devices into the Network Map on page 87.
The Avaya Network Management Server can also export the information in the current Network
Map to a CSV file. For more information on exporting the device information from the current
Network Map, refer to
Discovery
The Avaya Network Management Console uses Discovery to detect or discover your network.
The Discovery tool discovers subnets and nodes, the physical port location of the devices, the
Avaya VoIP hierarchy, phone information and phone locations for IP, analog and digital phones.
The Discovery tool uses SNMP MIB-II on network nodes to search your network. In addition,
you can instruct Discovery to use Internet Control Message Protocol (ICMP) Echo (ping) to
search the network. You can instruct Discovery to search your entire network, limit the search to
selected subnets, or update information about the objects in the Network View. The Discovery
window displays the results of your search.
Exporting the Network Map on page 88.
Avaya Integrated Management Network Management Console User Guide November 2010 17
Avaya Network Management
Event handling
Events are unexpected or extraordinary occurrences in your network. Examples of events
include the loss of a port’s connection, the insertion or removal of a module from a device, and
the failure of a fan or power supply. Network Management provides a method of reporting
network events.
Note:
For the purposes of this topic, the terms “event” and “trap” are used interchangeably.
Network Management communicates with device agents using SNMP. Device agents can send
traps to the Avaya Network Management Server reporting on the status of their ports, modules,
etc. The server then passes traps to the relevant managers of the device involved and updates
the Event Manager.
To receive traps using the Avaya Network Management, network devices must be configured to
send traps to the oh then seAvaya Network Management Server. For information on
configuring the Avaya LAN and backbone devices to send traps to the Avaya Network
Management Server, refer to the Device Manager User Guide for the devices in your network.
The Event Manager maintains a log of all traps received from the devices in the network. These
traps can be viewed in the Event Log Browser.
18 Avaya Integrated Management Network Management Console User Guide November 2010
What is new in this release
Traps are categorized by their severity. Some traps report events that are not problems. An
example of this type of trap is the insertion of a module into a device. These traps have a
severity level of Info. Other traps require more attention, such as the loss of a regular port’s
connection. Traps of this type have a severity level of Warning. Finally, there are traps, such
as the failure of a backbone link, which require immediate attention. These traps have a
severity level of Minor, Major, or Critical.
The Event Manager displays all of the traps sent by the Avaya Network Management Server. In
the Event Manager you can:
• Sort the Event log browser by any of its fields.
• Filter the traps displayed and change the severity of selected traps.
• Acknowledge traps to help you remember which traps you have already seen.
• Define the format of the description field.
• Delete traps, signifying that the problem causing the trap was resolved.
In addition, the Event Manager allows you to define event actions. Event actions can include
notification through a pop-up, audio, or e-mail message or the running of a script. Actions can
be assigned to any network event. You can also limit the action to events from specified
sources. This feature helps you to receive immediate notification of important network events.
The Event Manager can also act as a trap surrogate, forwarding all, or selected traps to other
devices.
What is new in this release
Avaya Integrated Management Network Management Release 6.0 Service Pack 2 introduces
the following enhancements in the Network Management Console application.
G860 Mediant 5000
Support for the following function for G860 Mediant 5000:
Fault monitoring including Alarms Tab (RFC 3877 – ALARM MIB)
Support for the following new variant of Audio Codes gateway:
Mediant 3000 (M3K)
Support for the following functions for M3K:
- Auto discovery and manual addition
- Modify and delete operations
- Fault monitoring including Alarms Tab (RFC 3877 – ALARM MIB)
Avaya Integrated Management Network Management Console User Guide November 2010 19
Avaya Network Management
- Ping and Telnet operations
Support for Avaya Aura®Communication Manager Release 6.0.1
Avaya Integrated Management Network Management Release 6.0 introduces the following
enhancements in the Network Management Console application.
• Support for Avaya Aura® Communication Manager Release 6.0.
Network Management Console supports the following functions on Communication
Manager 6.0:
- Discovery and display of devices in the Device Type view
- Proper correlation of devices in the VoIP System View
- Basic administration tasks such as Adding, Deleting, and Modifying devices
- Network Discovery Wizard
• Support for Avaya Aura® Communication Manager Release 6.0 on System Platform on
the following hardware platforms:
- S85XX
- S8300D
- S88XX (Next Gen)
Network Management Console discovers the Communication Manager instance of
Communication Manager running on System Platform and displays it in the Device Type
view
• From this release, you do not require a license to continue using Network Management
applications. As a result, WebLM is removed from the Network Management 6.0
installation. When WebLM is detected during an upgrade, the system removes it from the
Network Management server.
• From this release, Network Management Console discovers the simplex and duplex
servers properly. Network Management Console also displays these discovered servers
properly in the VoiP System view.
• Improved encryption mechanism to connect to Avaya Aura® Communication Manager
Currently, Network Management applications use the DES (Data Encryption Standard)
encryption mechanism for ASG challenge and response used to connect to
Communication Manager. From this release, all Network Management applications that
connect to Communication Manager also support the use of ASG challenge and response
with AES (Advanced Encryption Standard) encryption.
As both DES and AES encryptions are supported, the application determines the
encryption method to use based on the length of the challenge string
• Network Management Console polls the alarm MIB on the G860 and provides the most
up-to-date and accurate information about the alarms. This enhancement has been
included because the traps sent by the G860 are not reliable.
20 Avaya Integrated Management Network Management Console User Guide November 2010
What is new in this release
• Network Management Console can connect to a Communication Manager device using
SSH. You can right-click the device listed in the View, and select SSH. You can also launch
SSH from the Tools menu of Communication Manager.
• Network Management Console discovers and displays the IP500-V2 Control Unit in IP
Office mode.
• You can select the family of devices to discover from the Discovery Types tab in the
Discovery Options dialog box. You can select from the following available family of
devices:
- Communication Manager
- Media Gateways And Switches
- IP Office
- Phone
- Partner Devices
- Others
• Support for IP Office Release 6.0.
This release provides IP Office 6.0 support in the following:
- Discovery, including VoIP SystemView
- Port Connections
- Secure Access Administration
- Fault Monitoring
- Software Update Manager
- Provisioning and Installation Manager for IP Office
- IP Office System Status
- NM Backup Utility and NM Easy Restore
• Support for IP Office additional SNMP traps.
Network Management Console’s Event Manager displays all the new traps supported in
the IP Office 6.0 firmware.
Avaya Integrated Management Network Management Console User Guide November 2010 21
Avaya Network Management
22 Avaya Integrated Management Network Management Console User Guide November 2010
Chapter 3: Avaya Network Management
Server
Overview
The Avaya Network Management Server communicates with network devices. It passes
information to the Avaya Network Management Console and handles requests to launch
applications. In addition, the Avaya Network Management Server enables remote sessions of
the Avaya Network Management Console. Ensure that the Avaya Network Management
Server is running on the host computer before starting the Avaya Network Management
Console locally, and that it is running on the remote server before starting a remote session of
the Avaya Network Management Console.
The Avaya Network Management Server can import devices from Comma Separated Value
(CSV) files into the Network Map. The Avaya Network Management Server can also export
the Network Map to a CSV file, for use with other applications, such as a Microsoft Excel.
Starting the Avaya Network Management Server
The Avaya Network Management Server is a Windows Service. When Windows starts on the
server station, the Avaya Network Management Server starts automatically. Using the
Windows’ Service Manager, you can configure the Avaya Network Management Server so that
it does not start automatically.
If the Avaya Network Management Server is shut down, you have to start it manually. To
manually start or stop the Avaya Network Management Server, you must be logged in to
Windows with Administrator privileges. When you log off the computer, the Avaya Network
Management Server continues running.
To start the Avaya Network Management Server:
Select Start > Programs > Avaya > Start Avaya Services.
Avaya Integrated Management Network Management Console User Guide November 2010 23
Avaya Network Management Server
Stopping the Avaya Network Management Server
To stop the Avaya Network Management Server:
Select Start > Programs > Avaya > Stop Avaya Services.
Viewing the status of the Avaya Network Management Server
To view the status of the Avaya Network Management Server:
Select Start > Programs > Tools > Avaya Network Management Server Status.
Using Network Management Console on a Microsoft Windows operating system that supports UAC
Prerequisites
If you are using Network Management Console on a Microsoft Windows operating system that
support User Access Control (UAC), follow the instructions given below. If you need more
information on UAC, visit the Microsoft Windows website. You can use the following Microsoft
Windows operating systems that support UAC as Network Management client operating
systems.
• Microsoft Windows 2008
• Microsoft Windows 7 Professional
• Microsoft Windows 2008 R2
• Microsoft Windows Vista
24 Avaya Integrated Management Network Management Console User Guide November 2010
Using Network Management Console on a Microsoft Windows operating system that supports UAC
Note:
Network Management Console uses applications like Telnet Client which are provided along
with the operating system. You need to configure it in Windows operating system before
using it. To use the Telnet Client, you need to enable it from the Control Panel. On the
Microsoft Windows operating system, you can use the Windows Features tool to install
optional components.
To install Telnet Client do the following:
1. Click Start, and then click the Control Panel
2. On the Control Panel Home page, click Programs.
3. In the Programs and Features section, click Turn Windows features on or off.
4. If the User Account Control dialog box appears, confirm that the action it displays
is what you want, and then click Continue.
5. In the Windows Features list, select Telnet Client.
6. Click OK.
In Microsoft Windows operating systems you must run some of the Network
Management Console applications as Run as administrator. For example, when
you select Start Avaya services, Stop Avaya services, or Network Management
Console Easy Restore from the start menu, right-click and then select Run as
administrator
Note:
You can configure NM Easy Restore to automatically run as administrator each
time you start it. To configure, you can use the procedure described in the Web
site, http://support.microsoft.com/kb/922708 or refer to any Microsoft Windows
Operating System documentation on UAC.
You must set the proper Compatibility mode for the application to run as
administrator by default.
Avaya Integrated Management Network Management Console User Guide November 2010 25
Avaya Network Management Server
26 Avaya Integrated Management Network Management Console User Guide November 2010
Chapter 4: Avaya Network Management
Console introduction
Starting the Avaya Network Management Console
The Avaya Network Management Console is a java applet running in a browser. When you
point your browser to the Avaya Network Management Server’s IP address, a Java applet
prepares your browser to communicate with the Avaya Network Management Server. A
welcome screen opens, followed by a password screen. Once you enter a valid user name
and password, the Avaya Network Management Console opens in a special browser window.
To start Network Management Console:
1. Do one of the following:
a. To start a local session of the Network Management Console from the server,
double-click the Avaya Integrated Management link on the Windows desktop.
The Avaya Integrated Management home page is launched.
b. To start a session of the Network Management Console from a client machine,
point your web browser to http:// IP_Address, where IP_Address is the IP
address of the Network Management Server. The system displays the Avaya
Integrated Management home page.
Avaya Integrated Management Network Management Console User Guide November 2010 27
Avaya Network Management Console introduction
2. From the Avaya Integrated Management home page, click the Network
Management Console link to launch Network Management Console.
3. The system displays a window requesting your user name and password.
4. Enter your user name and password, and click OK. The system displays the
Network Management Console window.
Remote access and security
You can access the Avaya Network Management Console from any computer, using a web
browser. The web server is configured to work with HTTPS, and login to the Avaya Network
Management Console requires authentication. This allows only authorized users to access the
Avaya Network Management Console remotely.
The Avaya Network Management Console communicates with devices using SNMP. Only the
SNMPv3 protocol is encrypted and requires authentication. It is, therefore, highly
recommended that you use the SNMPv3 protocol.
28 Avaya Integrated Management Network Management Console User Guide November 2010
Changing passwords
You can change the password of logged in user through the Network Management Console.
To change the password of logged in user:
1. Select Actions > Change Password. The system displays the Password Change
dialog box.
2. Enter your old password in the Old Password field.
3. Enter your new password in the New Password field.
4. Enter your new password in the Confirm Password field.
5. Click the Save Changes button..
Changing passwords
Avaya Network Management Console user interface
The user interface consists of the following elements
• Menu bar - Menus for accessing the AvayaNetwork Management Console management
functions.
•
Toolbar on page 30 - Toolbar buttons for accessing the AvayaNetwork Management
Console management functions.
• Network Tree on page 32 - A resizeable window containing a hierarchical representation
of the Network Map.
• View Tabs - Tabs for switching between the various views of the network.
•
Interfaces Tab on page 32 - Displays a table where details about the branches and
nodes in the Network Tree are displayed.
• Alarms Tab on page 32 - Displays a table where alarms reported for devices on the
network are displayed.
•
Modules Tab on page 32 - Displays a table where a list of modules and the module type
are displayed.
• Dialog area on page 32 - A resizeable window where all dialog boxes open.
• Status Bar on page 33 - Displays information about the current AvayaNetwork
Management Console session.
Avaya Integrated Management Network Management Console User Guide November 2010 29
Avaya Network Management Console introduction
The following figure shows the user interface, with its various parts labeled.
Toolbar
To resize the three main areas of the user interface, the Network Tree, the Network Table, and
the Dialog Area, use the splitter bars and their arrows.
Related topics:
Toolbar on page 30
Network Tree on page 32
Interfaces Tab on page 32
Alarms Tab on page 32
Modules Tab on page 32
Dialog area on page 32
Status Bar on page 33
Using Tooltip on page 33
The Toolbar provides shortcuts to the main Network Management Console functions.
The table below describes the buttons on the toolbar and gives the equivalent menu options.
30 Avaya Integrated Management Network Management Console User Guide November 2010
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