Avaya Integrated Management Application Service Guide
Avaya Integrated Management Application Notes:
Release 3.0 Windows Installation Properties - Issue 1.0
Abstract
This paper attempts to provide the customer with relevant information about the Integrated
Management Microsoft Windows-based applications in order for customers to make an
assessment of the necessary protocols and services needed to run on their Windows server.
Editor: A. Garcia;
Reviewed: JD Sipes, J.
Jeppson, N. Kaufman &
D. Vachon
Date: 6/6/2005
Integrated Management White Paper
©2005 Avaya Inc. All Rights Reserved.
1 of 21
IM-Windows-
WhtPpr3_0.pdf
CID: 110137
Table of Contents
1. INTRODUCTION................................................................................................................. 3
1.1. NOTATION, TERMINOLOGY AND ACRONYMS .................................................................. 4
2. INTEGRATED MANAGEMENT RELEVANT DIRECTORIES:................................. 5
2.1. INTEGRATED MANAGEMENT COMMON COMPONENTS:.................................................... 5
2.2. INTEGRATED MANAGEMENT LAUNCH PAGE:................................................................... 5
2.3. AVAYA SITE ADMINISTRATION:....................................................................................... 6
2.4. VOICE ANNOUNCEMENT MANAGER: ............................................................................... 7
2.5. VOIP MONITORING MANAGER:.......................................................................................8
2.5.1. WebLM:................................................................................................................... 8
2.5.2. MSDE:..................................................................................................................... 8
2.6. NETWORK MANAGEMENT:............................................................................................... 9
2.7. PROVISIONING AND INSTALLATION MANAGER (PIM):..................................................... 9
2.8. NETWORK MANAGEMENT SYSTEM INTEGRATION (NMSI):...........................................10
2.9. TOMCAT SERVLET CONTAINER......................................................................................19
2.10. APACHE WEB SERVER ............................................................................................... 19
3. CONCLUSION ................................................................................................................... 20
4. ADDITIONAL REFERENCES......................................................................................... 20
Editor: A. Garcia;
Reviewed: JD Sipes, J.
Jeppson, N. Kaufman &
D. Vachon
Date: 6/6/2005
Integrated Management White Paper
©2005 Avaya Inc. All Rights Reserved.
2 of 21
IM-Windows-
WhtPpr3_0.pdf
CID: 110137
1. Introduction
This paper covers information on what the Integration Management software configures on the
customer-provided Windows Server. It covers the following:
1. Installed Files, Default Directory Locations and Registry Entries
2. Application Network Communication Information
• Service
• Default Port
• Transport
• Protocol
• Direction
This paper attempts to provide the customer with relevant information about the Integrated
Management Windows-based applications in order for customers to make an assessment of the
necessary protocols and services needed to run on their Windows server.
Editor: A. Garcia;
Reviewed: JD Sipes, J.
Jeppson, N. Kaufman &
D. Vachon
Date: 6/6/2005
Integrated Management White Paper
©2005 Avaya Inc. All Rights Reserved.
3 of 21
IM-Windows-
WhtPpr3_0.pdf
CID: 110137
1.1. Notation, Terminology And Acronyms
The following table gives meanings for most of the terms and acronyms used in this document.
Term Meaning
API Application Programming Interface
CLAN Control-LAN, a Communication Manager IP interface circuit pack
FIFO First In First Out
FTP File Transfer Protocol
GUI Graphical User Interface
HKCU HKey Current User
HKLM HKey Local Machine
HTML HyperText Markup Language
HTTP HyperText Transfer Protocol
HTTPS HyperText Transfer Protocol Secure
IP Internet Protocol
NMSI Network Management System Integration
OV HP OpenView
PPP Point-to-Point Protocol
RMATS Remote Maintenance and Test System
RMI Remote Method Invocation
SAT System Access Terminal
SMTP Simple Mail Transfer Protocol
SNMP Simple Network Management Protocol
SSH Secure Shell
T&M Time and Materials
TCP Transmission Control Protocol
TSC Technical Service Center
UDP User Datagram Protocol
VNC Virtual Network Computing - software that makes it possible to view
and fully-interact with one computer from any other computer or
mobile device anywhere on the Internet
VPN Virtual Private Network
Editor: A. Garcia;
Reviewed: JD Sipes, J.
Jeppson, N. Kaufman &
D. Vachon
Date: 6/6/2005
Integrated Management White Paper
©2005 Avaya Inc. All Rights Reserved.
4 of 21
IM-Windows-
WhtPpr3_0.pdf
CID: 110137
2. Integrated Management Relevant Directories:
This section lists the directories used and created by various Integrated Management
applications. The directories are the locations on the Windows server where the Integrated
Management files are installed.
2.1. Integrated Management Common Components:
Default Directories:
C:\Program Files\Avaya\Required Components contains Integrated Management Client and
Server Configuration GUI files, launchApp,
and *.vl files
C:\Program Files\Avaya\JRE contains the Java Runtime Environment
needed by various applications
Registry Entries:
HKLM\SOFTWARE\Avaya\Avaya Integrated Management\
HKLM\SOFTWARE\Avaya\JRE\
HKLM\SOFTWARE\Avaya\JRE\AppsInstalled\
2.2. Integrated Management Launch Page:
Default Directories:
C:\Program Files\Avaya\Home Page\html contains Integrated Management Launch
Page HTML files
C:\Program Files\Apache2\cgi-bin contains perl scripts used for the launch
page
Registry Entries:
HKLM\SOFTWARE\Avaya\Avaya Integrated Management\
Editor: A. Garcia;
Reviewed: JD Sipes, J.
Jeppson, N. Kaufman &
D. Vachon
Date: 6/6/2005
Integrated Management White Paper
©2005 Avaya Inc. All Rights Reserved.
5 of 21
IM-Windows-
WhtPpr3_0.pdf
CID: 110137
2.3. Avaya Site Administration:
Default Directories:
C:\Program Files\Avaya\Site Administration\bin program executable files and *.dll files
C:\Program Files\Avaya\Site Administration\data data files; such as bitmaps, defaults and list
files
C:\Documents and Settings\<username>\ location of persist.dat, template data, button
Application Data\Avaya\Site Administration\user label print data, etc… Also default directory
for reports and import/export tasks
C:\Documents and Settings\<username>\ Backup of persist.dat, template data, button
Application Data\Avaya\Site Administration\ label print data, etc…
user\Backup
Registry Entries:
HKLM\SOFTWARE\Avaya\Avaya Integrated Management\
HKLM\SOFTWARE\Avaya\Avaya Integrated Management Avaya Site Administration 3.0\
HKLM\SOFTWARE\Avaya\Avaya Site Administration\
HKLM\SOFTWARE\Avaya\Avaya Site Administration\SASL Library\
HKLM\SOFTWARE\Avaya\Avaya Site Administration \System\
HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\
HKCU\SOFTWARE\Avaya\Avaya Site Administration\
Editor: A. Garcia;
Reviewed: JD Sipes, J.
Jeppson, N. Kaufman &
D. Vachon
Date: 6/6/2005
Integrated Management White Paper
©2005 Avaya Inc. All Rights Reserved.
6 of 21
IM-Windows-
WhtPpr3_0.pdf
CID: 110137
2.4. Voice Announcement Manager:
Default Directories:
C:\Program Files\Avaya\Voice Announcement contains program executable Jar files
Manager\bin
C:\Program Files\Avaya\Voice Announcement contains data files; such as property files,
Manager\data error logs, status logs, etc… Also default
location for storage of announcement files
C:\Program Files\Avaya\Voice Announcement contains JPEG, GIF and bitmap image files
Manager\images
C:\Program Files\Avaya\Voice Announcement contains OSSI mapping files
Manager\ossidoc
Registry Entries:
HKLM\SOFTWARE\Avaya\Avaya Integrated Management\
HKLM\SOFTWARE\Avaya\Avaya Integrated Management Administration Tools 3.0\
HKLM\SOFTWARE\Avaya\Voice Announcement Manager\
HKLM\SOFTWARE\Avaya\JRE\
HKLM\SOFTWARE\Avaya\JRE\AppsInstalled\
HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\
Editor: A. Garcia;
Reviewed: JD Sipes, J.
Jeppson, N. Kaufman &
D. Vachon
Date: 6/6/2005
Integrated Management White Paper
©2005 Avaya Inc. All Rights Reserved.
7 of 21
IM-Windows-
WhtPpr3_0.pdf
CID: 110137
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