Avaya INDeX 9.1 20DT User Manual

INDeX 9.1

20DT Handset

38DHB0002UKCW - Issue 5 (12/00)

Page 2 - Contents

Handset Features..........................................3

The INDeX 20DT Handset ..................................... 3

Batteries and Charging .......................................... 3

Using this Guide..................................................... 4

Further Help ........................................................... 4

Notes and Warnings............................................... 4

Set-Up............................................................ 5

Profiles ................................................................... 5

Silent Mode............................................................ 5

Backlight Display.................................................... 5

Volume Control.............................................6

Mute....................................................................... 6

Caller Volume......................................................... 6

Headset Operation................................................. 6

Default Speech Volume ......................................... 6

Ringer Controls ............................................7

Ringer Tone ........................................................... 7

Ringer Volume, On/Off........................................... 7

B-Answer On/Off (Auto-Answer) ............................ 7

Handset Phone Book....................................8

Storing Handset Phone Book Numbers ................. 8

Using Handset Phone Book................................... 8

Key Clicks, Out of Range & Vibrator...........9

Key Click Sounds................................................... 9

Out of Range Tone ................................................ 9

Vibrator .................................................................. 9

INDeX Functions.........................................13

Introduction to 20DT INDeX Functions ................ 13

Accessing the INDeX Directory (Alpha Search)... 13 Accessing the INDeX Directory (Name Search) .. 13

Using the INDeX Voice Service ........................... 14

Customising Your Mailbox ................................... 14

Quick Reference ......................................... 15

Notes ................................................................... 15

If Busy or Unanswered......................................... 15

Transfer, Park & Hold Calls ................................. 15

Conference .......................................................... 15

Ringer Timeout .................................................... 15

Speed Dials ......................................................... 15

Diverting Calls...................................................... 16

Other Features..................................................... 16

Summary ..................................................... 17

20DT Menu .......................................................... 17

Glossary of Terms ...................................... 18

CLIP..................................................................... 18

DECT ................................................................... 18

GAP ..................................................................... 18

INDeX .................................................................. 18

INDeX CSLC........................................................ 18

INDeX DECT........................................................ 18

PBX...................................................................... 18

Index ............................................................ 19

Subscribing................................................. 10

Introduction .......................................................... 10

Subscribing to a New System .............................. 10

Switching Between Systems................................ 11

Removing a Subscription ..................................... 11

Using the Handset...................................... 12

Switching On/Off .................................................. 12

Answering Calls ................................................... 12

Making Calls......................................................... 12

Last Number Redial ............................................. 12

Locking the Keyboard .......................................... 12

Recall................................................................... 12

38DHB0002UKCW - Issue 5 (12/00) INDeX 9.1 20DT

Handset Features

The INDeX 20DT Handset

Lamp Indicates:

- Incoming Call

- Message Waiting

- Missed Calls

Display With

Backlight

Signal Indicator (on when base station is in range)

(bottom edge)

Speaker

Headset Jack

Handset Features - Page 3

Volume Controls (used to increase/decrease earpiece volume)

Accept Key

On Switch

plus

Hook Switch

• Talk Time: 10 Hours.

• Standby Time: 90 Hours.

• Size: 143mm x 48mm x 26mm.

• Weight: 121g including battery (±10g).

• Security: Each handset has a unique serial number. Speech is digitally

encrypted.

• Charge Times: Full charge, 3.5 hours.

• Accessories: Includes a charger, headsets and pouches.

Batteries and Charging

The handset batteries* are non-removable. Charging takes approximately 3.5hrs. The charger also acts as a desk stand. Whilst charging the handset can still make/receive calls.

To check battery charge:

1. Press MENU

2. Press > until BATTERY appears.

3. Press

(Recharge the battery if 3 or less solid blocks are shown.)

. The battery charge is shown as a row of blocks.

4. Press MENU to finish.

* Note: When you first receive your 20DT handset, slide the back cover off and check that the battery pack lead is inserted into it's socket.

INDeX DECT 20DT Handset User's Guide 38DHB0002UKCW - Issue 5 (12/00)

Page 4 - Handset Features

Using this Guide

This guide details the features that the 20DT handset supports by itself. The handset may also be able to use other functions provided by the DECT and PBX telephone systems with which it is working.

• INDeX DECT System

The 20DT can be used with GAP compatible DECT systems. When used with an INDeX DECT system it can access several additional enhanced services (see "INDeX Functions" on page 13).

• INDeX Telephone System

When used with an INDeX telephone system, the handset has a range of extra features (see "INDeX Functions" on page 13). This guide describes how to use these features for INDeX Software Release 9.1. Ask your System Manager which Software Release Level your INDeX system is using.

• Non-INDeX Systems

Refer to the manufacturer's instructions.

Further Help

In all cases, first seek help from your System Manager. If necessary they will seek help from your system's maintainer.

This guide is available in several computer formats (Windows Help, Adobe Acrobat). You can download them from our web site at: http://www.sdxplc.com.

Notes and Warnings

Equipment in some areas may cause interference with cordless handsets. Other areas may have atmospheres that require the use of special "intrinsically safe" equipment only. The 20DT handset is not classified as intrinsically safe and must not be taken into these areas. Unfortunately all types of cordless handset may cause background sound on some hearing aids.

38DHB0002UKCW - Issue 5 (12/00) INDeX DECT 20DT Handset User's Guide

Set-Up

Profiles

Your Avaya DECT 20DT handset can be set-up for two user-defined profiles (see below and "Summary" on page 17:

Within each profile you can set-up different parameters for:

Set-Up - Page 5

• Indoors (1) e.g. for office working

• Outdoors (2) e.g. for use in a manufacturing environment.

• Ringer Tone : See page 7.

• Ringer Volume : See page 7.

• Key Click On/Volume : See page 9.

• Vibrator On/Off : See page 9.

• B-Answer On/Off : See page 7.

• Start Volume : See page 6.

• Out of Range Indicator : See page 9.

• Back Lighting On/Off : See page 5.

To select Profile 1 or 2:

1. Press MENU and PROFILE SET UP appears.

2. Press

3. Press

(see above).

4. Press MENU to finish. You can also set your DECT 20DT handset to operate in a totally silent mode (see

below).

Silent Mode

If you do not want your 20DT to ring when an incoming call is presented, you can select Silent Mode. You can also Mute your microphone during a call (see page 6).

1. Press MENU followed by SILENT. SILENT appears and your 20DT will vibrate

when incoming calls are presented.

2. To return to normal use, repeat the above. SILENT disappears and a tone is given.

and press > until required profile appears.

to select profile and continue with setting up of the parameters

Backlight Display

You can select if your 20DT handset display is to be backlit.

1. Press MENU and then press > to select Profile 1 or 2. Press

2. Press > until BACKLIGHT appears and then press

(Use < and > to select ON or OFF.)

3. When done, press

4. Press MENU to finish.

INDeX DECT 20DT Handset User's Guide 38DHB0002UKCW - Issue 5 (12/00)

to save.

to accept.

Page 6 - Volume Control

Volume Control

Mute

During a call you can mute the microphone.

1. During the call, press

2. The handset displays Mic. Mute. To cancel press

Caller Volume

The Volume Control keys (mounted on side of handset) are used to increase and decrease caller volume during a call. The volume is shown as a bar across the display. After the call the handset returns to its default volume setting (see below). For systems where handsets are used in noisy environments, the maintainer can adjust the volume settings for some phones. Contact your maintainer for further details.

Headset Operation

You can use a telephone headset (earphone and microphone) with the handset. This plugs into a 2.5 mm stereo jack socket located on the base of the 20DT. Using a headset disconnects the microphone and speaker. For total handsfree operation also use Auto-Answer (see page 7).

Default Speech Volume

again.

You can alter the default volume of calls.

1. Press MENU, > and

2. Press > until START VOLUME appears, then press

3. Use < and > to alter the volume display.

4. When done, press

5. Press MENU to finish.

. Select required Profile (1 or 2) and press again.