Part No. P0937665 Issue 02
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Business Communications
Manager
i2004 Internet Telephone
User Card
Getting started
The Business Communications Manager i2004 Internet Telephone brings voice and data to your
desktop.
Introduction
This card contains information about:
• telephone buttons and lights
• telephone display
• telephone setup
• how to make and answer calls
• how to use the navigation buttons
• how to program memory buttons
• how to offset the time on your telephone display
Figure 1 shows the i2004 Internet Telephone.
3
Figure 1 The
i2004 Internet Telephone
i2004 Internet Telephone User Card
4 Getting started
i2004 button and light descriptions
Figure 2 shows the i2004 Internet Telephone lights and buttons.
Figure 2
i2004 Internet Telephone buttons
A
C
B
E
F
D
N
Table 1 shows a description of the lights and buttons.
Table 1
i2004 Internet Telephone buttons and descriptions
A
÷
Hold button
Places an active call on hold.
M
L
J
Q
G
I
H
L
K
R
P
O
B
C
D
E
F
G
P0937665 02
®
ç
√
é
µ
ƒ
Goodbye button
Ends an active call.
Handsfree button with LED
Turns the Handsfree mode on.
Volume control bar
Adjusts the handset, H and sfree, headset and ringer v ol um e .
Mute button with LED
Turns the microphone off and on when you are on a call.
Headset button with LED
Turns the headset mode on.
Mailbox in button
Opens your CallPilot mailbox. For more information about mailbox
options, refer to your CallPilot Quick Reference Card.
Getting started 5
H
I
J
˝
Fe a t u r e
æ
K
æ æ æ
L
M
The following buttons are reserved for future development, and are therefore not yet implemented.
N
π
Leave Message button
Allows you to send voice mail messages. For more information on voice
mail messaging, refer to your CallPilot Quick Reference Card.
Navigation cluster buttons
Allows yo u to vi ew items stored in y our Call Log. F or more inf ormation on
the Call Log fea ture, refer to “Navigation buttons” on page 11.
Feature button
Starts or ends a feature.
Display buttons
Shows feature options.
Line and Memory buttons
For more information on line and memory buttons, refer to “Program
memory buttons” on page12 .
Te leph one light
Flashes when a call rings at the telephon e.
Lights up when Message for you appears on the display.
Directory button
O
Services button
P
Q
R
ö
PC Expansion button
Quit button
Copy button
i2004 telephone display
There are three areas to the i2004 telephone display:
• Button label area
• Informa tion area
• Feature options area
Figure 3 shows an example of the display and describes each area.
i2004 Internet Telephone User Card
6 Getting started
Figure 3 Display area
Call fwd
Conference
Last num
Feature
Page gen
Intercom
Intercom
DN: 340
Nortel Networks
April 25 10 :51 am
Button label area
Information area
Feature options area
Button label area
The button label area shows the label and status of the six programmable memory buttons. For
more information about these buttons, refer to “Program memory buttons” on pag e12.
Information area
The Information area shows:
• the extension number of the telephone (DN: 340)
• a line for general information (Nortel Networks)
• the date and time when the telephone is not in use, and changes to show features and call
information when the telephone is in use
Feature options area
When a feature is activated, or when you are on an active call, the display command line shows
you the action you must take to proceed.
For example:
The Feature options ar ea shows the label for the
Pswd
. This means you must enter your mailbox password.
FEATURE
button and for the three display buttons.
These button labels appear in capital letters directly above the Feature and display buttons, and to
the right of th e
FEATURE
label on the display. These button labels vary depending on the feature in
use.
About your programmable buttons
Your System Administrator assigns the six programmable buttons as line, intercom or memory
buttons. The label for each button app ears on th e dis play nex t to the butto n. For mor e infor mation,
see your System Administrator.
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Telephone setup
This section describes the i2004 Internet Telephone display features:
• Display contrast
• Language choice
• Ring type
Note: For more information about the features available to your telephone and how to use them,
refer to the Business Communications Manager Telephone Feature Card.
Display contrast level
Adjust the contras t for the telephone display.
Getting started 7
1 Press
2 Press
3 Press
Feature
DOWN
OK
•‡.
UP
and
to select a level.
to view the levels.
Language choice
Select the Primary Languag e for the tel ep hone display.
1 Press
Select the Alternate Language for the telephone display.
1 Press
Select the Alternate Language 2 for the telephone display.
1 Press
Select the Alternate Language 3 for the telephone display.
1 Press
Select the Alternate Language 4 for the telephone display.
Feature
Feature
Feature
Feature
•fi‚⁄.
•fi‚¤.
•fi‚‹.
•fi‚›.
Ring type
Select a different ring type for your telephone.
1 Press
2 Press ⁄, ¤, ‹, ›, or
3 Press
Feature
OK
•fl.
NEXT or to hear the different ring types.
to store the ring typ e.
i2004 Internet Telephone User Card
8 Getting started
P0937665 02
Features and buttons
This section describes some of the i2004 Internet Telephone buttons and call features:
• Basic call features
• Navigation buttons
• Memory buttons
Note: For more information about the features available to your telephone and how to use them,
refer to the Business Communications Manag er Telephone Feature Car d .
Basic call features
You can make external and internal calls using the following features:
• make a call
• answer a call
•hold a call
•Handsfree
•headset
•Mute
• Time Offset
9
Make a call
There are many ways to make a call depending on your telephone programming and the type of
call.
External calls using line buttons
1 Lift the handset.
2 Press a line button.
3 Dial the external telephone number.
External calls using intercom buttons
1 Lift the handset.
2 Press an intercom button and enter a line pool access code.
3 When you hear an external dial tone, dial the external telephone number.
Note: Contact your System Administrator for a list of line pool codes. When entering a line pool
access code on PRI lines you will not hear dial tone.
i2004 Internet Telephone User Card
10 Features and buttons
Internal calls using intercom buttons
1 Lift the handset.
2 Press an intercom button.
3 Dial the extension number.
Note: Contact your System Administrator for a list of extension numbers.
Answer calls
When your telephone rings and the light flashes or an inter com or line button “ indicator flashes:
• lift the handset.
OR
• press the line or intercom button with the flashing “ indictor before you lift the hand se t.
Hold
• Calls are put on hold automatically when you switch from one line to another.
• While on a call, press
• To retrieve a held call, press the line button with the flashing “ indicator.
÷
. The “ indicator for th e l ine on hold flashes.
Handsfree
Your System Administrator must program the Handsfree feature to your telephone.
•Press
• To switch to Handsfree when you are on a ha ndset call, press
• T o switch to Handsfree when you are on a headset call, press
ç
to make or answer a call.
the handset to switch back.
ç
and replace the hands et . Lift
ç
. Press
Headset
You must have a headset install ed on yo ur tel ephone to use this feature.
•Press
• To switch to your headset when you are on a handset call, press
• To switch to your headset when you are on a Handsfr ee call, press
µ
intercom button to make a call.
handset. Lift the handset to switch back.
back.
to activate the headset mode. When the
µ
light is on, pr ess a line or
µ
µ
µ
and replace the
to switch back.
. Press
ç
to switch
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Mute
Features and buttons 11
• While on a call, press
microphone is off .
•Press
•Use
é
again to turn the microphone on.
é
on handset, Handsfree or headset calls.
é
to turn the microphone off. The
é
button lights when the
Time offset
When your i2004 Internet Telephone is located in a different time zone from your system, the
display sho w s t he system time not the l oca l time. The Time Offset feature allows you to adjus t t h e
time that appears on the display.
Before you begin, calculate the time difference, in hours, between the server time and local time.
To change the time that appears on your telephone di splay to local time:
1 Press
2 Press
3 Press • to switch between adding or subtracting time.
4 Using the dialpad, enter the number of hours bet w een local time and system time.
5 Press
Feature
HANGE
Note: Press £ to enter half hour increments.
OK
•fi⁄‚.
.
.
Note: It may take up to one minute for the change to appear on the display.
Navigation buttons
Use the Navigati on buttons to scro ll through or make changes to your call log.
1 Press
Feature
Call log
Call Log displays use the fo llowing special characters:
1
ø
¤
/
To view y our Call Log:
1 Press to view old items.
(underline) identifies a new item
identifi es answered calls
identifies long distance calls
identifi es that the information has been shortened
Press to view new items.
Press to return to t he last viewed item.
°⁄¤
.
i2004 Internet Telephone User Card
12 Features and buttons
and to move through your items.
2 Press
3 Press and to view more information on an item.
To erase a Call Log entry:
1 Press
To return a call from your Call Log:
1 Display the desired number on your telephone.
2 Edit the number, if requir ed. You can add numbers for long distance dialing or lin e pool access
3 Press a line button.
4 Lift the handset.
®
while viewing an item.
or remove numbers using and .
Memory buttons
This chapter contains i n fo rmat ion about the i2004 Interne t Telephone memory buttons a nd how to
use them. These are buttons not assigned as line or intercom buttons. Memory buttons store
internal and ex ternal numbers or features to give you one touch diali ng or feature activation.
Program memory buttons
You can program a memory button with a new number or feature.
External autodial
1 Press
2 Press a memory button.
3 Dial the external number.
4 Press
Feature
OK
Internal autodial
1 Press
2 Press a memory button.
3 Dial the extension number.
4 Press
Feature •¤.
OK
•⁄.
to store the number.
to store the number.
P0937665 02
Features
Features and buttons 13
1 Press
Feature •‹.
2 Press a memory button.
3 Press
4 Press
Feature
OK
and enter the feature code.
to store the feature code.
Erase memory buttons
1 Press
Feature
2 Press a memory button.
3 Press
OK
•⁄.
to erase the button .
i2004 Internet Telephone User Card
14 Features and buttons
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