Avaya HL10 User Manual

61851-01 (12.01)

Quick Start & Information Guide

Accessory

Lifter

Handset

P.M. Pacific Standard Time

P.M. through

HL10

Friday 5
[phone] Sunday 5
Avaya Technical Assistance Center (TAC)
For assistance and accessibility information call the

Avaya Technical Assistance Center

Assistance Center.
foldout) and still have questions, please contact our Technical
Guide and reviewed the Troubleshooting Section (the inside
After you have completed the instructions in the Quick Start

TECHNICAL SUPPORT

IMPORTANT SAFETY

INSTRUCTIONS

Read all instructions before using.
When using telephone equipment and accessories, basic safety

precautions should be taken to reduce risk of fire, electric shock,
and to persons including the following:

1 The intended purpose of this HL10 Handset Lifter is to lift and lower

the telephone handset in conjunction with Avaya amplifiers LCS10,
LKA10, and Avaya products manufactured for use with the HL10
Handset Lifter. It should not be used for any other purpose.

2 To ensure safe operation, install, adjust and operate the HL10 Hand-

set Lifter according to these instructions.

3 Keep fingers and other objects clear of the lifting pad.
4 Unplug the amplifier or power source from wall outlet before clean-

ing. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.

5 Do not allow anything other than the telephone handset to rest on

this product or locate it in an area where normal operation can be
hampered. Additional weight will prevent the lifter from working.

6 Do not locate or operate this product in a moist environment.
7 Do not place this product on an unstable cart, stand or table.

The product may fall causing serious damage to the product

.

SAVE THESE INSTRUCTIONS

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HL10 HANDSET LIFTER ACCESSORY

1.2

Lifting
Pad

1.1

Motor
Housing

Identify
Lifter Parts

Top View

Make
and
Receive
Calls

Back and Underside View

1.5

Power
Cord

4.1

1.3

Lifter
Height
Switch

1.4

Accessory
Jack

Mount
Lifter

Position
and Test
Lifter

(Do not remove the
mounting tape backing
until directed to do so.)

2.2

2.1

QUICK START GUIDE

The HL10 Handset Lifter accessory is designed to automatically lift
the telephone handset off the cradle when activated by your Avaya
amplifier.

1 Identify Lifter Parts

1.1

Motor Housing

1.2 Lifting Pad

1.3 Lifter Height Switch (low, medium, or high)

1.4 Accessory Jack

1.5 Power Cord (non-removable)

2 Position And Test Lifter

2.1 Plug the power cord into your Avaya amplifier accessory jack and

position the lifter under your telephone handset towards the earpiece.
You may need to position the lifter slightly differently for optimal lifting.

(Tip: Remove only a tiny piece of the mounting tape backing to
temporarily stick the lifter into a test position.)

2.2 Use the three position lifter height switch to adjust the lifter to its

optimum height. Test the lifter‘s position by pressing the talk button on
your amplifier, remote unit or headset. You should hear a dial tone in
the headset if the telephone handset is raised high enough.

3 Mount Lifter

3.1 Mounting Tape

Once you have determined the best position for the lifter, remove the
mounting tape backing on the top or side to best adhere the lifter to
your telephone. On a few telephones both the top and side mounting
tapes must be used to firmly grip the telephone.

4.2

3.1

Mounting
Tape

Underside View

4 Make And Receive Calls

4.1 Put on your headset and press the talk button.

4.2 This action directs the lifter to raise the telephone handset from

the cradle and activates the telephone line.

To make a call, use your telephone or remote dial pad to dial the
number. When your call is complete, press the talk button again
to hang up.

When receiving a call, the ring detector senses a ring from your
telephone and transmits it to your remote unit or headset. You can
answer the call by pressing the talk button and begin talking through
your headset. When finished press the talk button again to hang up.

Note: For remote ring detection to work you may need to increase

the telephone ringer volume. In some cases, telephones with multi­ring tone choices may require trying several tones to choose the most
effective sound for ring detection.

TROUBLESHOOTING

I cannot hear a dial tone

■

Press the talk button to activate your amplifier.

■

Set lifter height switch to a higher setting, if it‘s not opening
the hookswitch.

I hear a ring on the telephone but not the remote

■

Check that the remote unit ringer switch is set to the “on” position.

■

Make sure the lifter power cord is completely plugged into the
amplifier or base.

■

Your phone’s ringer volume may have to be turned up.

The lifter does not lift the handset

■

First check that the headset works by manually lifting the telephone
handset from its cradle.

■

Reset the remote unit or headset into the charger for 20 seconds to
reestablish synchronization.