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HealthCheck Tool
User Manual
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Avaya HealthCheck Tool User Manual

HealthCheck Tool Registration Feature Description
January 2021
Issue 3
© 2020 Avaya Inc. All Rights Reserved.
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WWW.SIPRO.COM/CONTACT.HTML. THE
H.264 (AVC) CODEC IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD ("AVC VIDEO") AND/OR (II) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE
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Avaya Toll Fraud intervention
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Suspected Avaya product security vulnerabilities are handled per the Avaya Product Security Support Flow (https://support.avaya.com/css/P8/documents/100161
515).
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Contents
Chapter 1. Introduction ............................................................................................ 8
Purpose ..................................................................................................................................................... 8
Glossary .................................................................................................................................................... 8
Chapter 2. Overview ................................................................................................. 9
HealthCheck Tool Overview ...................................................................................................................... 9
HealthCheck Tool Registration feature ............................................................................................ 9
Chapter 3. Device registration ............................................................................... 12
Registering a new device ........................................................................................................................ 12
Viewing the status of your registration request ....................................................................................... 18
Technical Onboarding Process ............................................................................................................... 20
Administering registered device on SAL Gateway .................................................................................. 20
Connectivity and Alarm Testing for the registered device ...................................................................... 21
Chapter 6. Frequently Asked Questions ................................................................... 22
Chapter 7. Resources ................................................................................................. 24
Documentation ........................................................................................................................................ 24
Support .................................................................................................................................................... 24
Using the Avaya InSite Knowledge Base ................................................................................................ 24
Chapter 1. Introduction
Purpose
This document provides a high-level description of the Avaya HealthCheck Tool Registration feature.
Avaya HealthCheck Tool is a web-based tool that reduces the time required to diagnose errors and faults in an Avaya system. HealthCheck Tool evaluates the settings on the installed Avaya products and reports misconfigurations.
This document provides detailed instructions for registering devices using HealthCheck Tool Registration, enabling SAL administration, and connectivity/alarm testing functionality.
The intended audience of this document is the Avaya customers, Business Partners, and Avaya associates who want to register and onboard their new Avaya devices to make them serviceability ready.
Glossary
Term
Description
SAL
Secure Access Link
TOB
Technical Onboarding
ART
Automatic Registration Tool
GRT
Global Registration Tool
SEID
Solution Element ID
FL no.
Functional Location number (Location ID)
SSO
Single Sign-On
SECode
Solution Element Code
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