Avaya CP Interface Remote User

Initializing your mailbox
You must initialize your mailbox to receive and store messages.
CallPilot Quick Reference Card - Remote Users
1
Skip back in message
4
Previous Message
Play Messages
*
2
Play Messages
3
Skip forward in message
56
Record
87
Mailbox Commands
Next Message
9
Call Sender
#0
Stop
© 2003 Nortel Networks P0605667 01 18 September 2003
1. Dial the CallPilot extension, then enter your mailbox number. If you do not know the CallPilot extension, ask your System Coordinator.
2. Enter
3. Enter a new password from four to eight digits long that does
£
.
‚‚‚‚
not start with zero, and press
4. Reenter your new password and press
(the temporary password) and press OK or
.
£
or £.
OK
5. At the tone, record your name in the Company Directory.
6. Press
7. Press
8. Press
to end the recording.
£
to accept the recording.
£
® to end the session.
Now you are ready to record your personal mailbox greetings and use the CallPilot features described in this card.
Note: If you do not record a personal greeting, your Company Directory name plays to callers.
For detailed information about using the CallPilot interface, refer to the CallPilot Reference Guide.
Accessing your mailbox
From your telephone:
1. Enter the CallPilot extension.
2. Enter your mailbox number and password and press
3. Follow the voice prompts and press the dialpad keys for the features you want to use.
°‚
Mailbox Options
Target Attendant
·
Outbound Transfer
°¤
Greetings
°›
Password Change
£.
°fi
Tools
¤
Off-Premise Message Notification
¤
°fl
Goto Message
·
Record Greetings
Alternate
¤
Choose Greeting
Personalized Primary
Primary
¤
Alternate
Company Directory Name
Playing messages
From your telephone:
1. Enter the CallPilot extension.
2. Enter your mailbox number and password and press
3. Follow the voice prompts and press the dialpad keys for the features you want to use.
£.
¤
When there are messages in your mailbox these commands are available.
Skip Back
Play Current Message
Use these commands to review, send and respond to messages.
‡‚
Message Options
‡⁄
Reply
‡¤
Message Envelope
‡‹
Forward Message
To retrieve a deleted message
You can retrieve a deleted message if you are still in a CallPilot session. A deleted message remains in your mailbox until you end your current CallPilot session. Return to your deleted message and press ‡fl to restore the message.
Sending messages
From your telephone:
1. Enter the CallPilot extension.
2. Enter your mailbox number and password and press
3. Follow the voice prompts and press the dialpad keys for the features you want to use.
Skip Forward
‡›
Reply All
Previous Message
Next Message
‡fi
Compose Message
Delete Message
·
Call Sender
‡fl
To forward your calls
1. From your telephone press ≤›.
2. Enter the extension you want to forward your calls to, or the CallPilot extension if you want to forward your calls to your mailbox. (Press ·°fi to display the CallPilot extension.)
3. The display shows your calls are forwarded.
4. To cancel forwarding, press £›.
£.
£
Stop
‡·
Send Message
¤
Play Message
Compose a Message
Enter Address (mailbox number) then press £
Record Message
£
End Recording
Re-record
Urgent
Private
‡‚
Message Options
Acknowledge
More about addresses:
Continue to enter addresses and then
press £.
•Press ‚£to cancel an address
You can press ⁄⁄ to dial by name.
When you are finished entering
addresses, press £ again to end the list.
‡fl
Delete
‡·
Send
Timed Delivery
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