Avaya CP Quick Reference Guide

Initializing your mailbox

You must initialize your mailbox to receive and store messages.

CallPilot Quick Reference Card - Remote Users

Skip back in message

Previous Message

Play Messages

Skip forward in message

Record

Mailbox Commands

Next Message

Call Sender

Stop

1. Dial the CallPilot extension, then enter your mailbox number. If you do not know the CallPilot extension, ask your System Coordinator.

2. Enter

3. Enter a new password from four to eight digits long that does

‚‚‚‚

not start with zero, and press

4. Reenter your new password and press

(the temporary password) and press OK or

or £.

5. At the tone, record your name in the Company Directory.

6. Press

7. Press

8. Press

to end the recording.

to accept the recording.

® to end the session.

Now you are ready to record your personal mailbox greetings and use the CallPilot features described in this card.

Note: If you do not record a personal greeting, your Company Directory name plays to callers.

For detailed information about using the CallPilot interface, refer to the CallPilot Reference Guide.

Accessing your mailbox

From your telephone:

1. Enter the CallPilot extension.

2. Enter your mailbox number and password and press

3. Follow the voice prompts and press the dialpad keys for the features you want to use.

°‚

Mailbox Options

⁄

Target Attendant

Outbound Transfer

°¤

Greetings

⁄

°›

Password Change

£.

°ﬁ

Tools

Off-Premise Message Notification

°ﬂ

Goto Message

Record Greetings

⁄

Alternate

Choose Greeting

‹

Personalized Primary

⁄

Primary

Alternate

Company Directory Name

Playing messages

From your telephone:

1. Enter the CallPilot extension.

2. Enter your mailbox number and password and press

3. Follow the voice prompts and press the dialpad keys for the features you want to use.

£.

⁄

When there are messages in your mailbox these commands are available.

Skip Back

Play Current Message

Use these commands to review, send and respond to messages.

‡‚

Message Options

‡⁄

‡¤

Message Envelope

‡‹

Forward Message

To retrieve a deleted message

You can retrieve a deleted message if you are still in a CallPilot session. A deleted message remains in your mailbox until you end your current CallPilot session. Return to your deleted message and press ‡ﬂ to restore the message.

Sending messages

From your telephone:

1. Enter the CallPilot extension.

2. Enter your mailbox number and password and press

3. Follow the voice prompts and press the dialpad keys for the features you want to use.

‡ﬁ

‹

Skip Forward

‡›

Reply All

›

Previous Message

ﬂ

Next Message

‡ﬁ

Compose Message

Delete Message

Call Sender

‡ﬂ

To forward your calls

1. From your telephone press ≤›.

2. Enter the extension you want to forward your calls to, or the CallPilot extension if you want to forward your calls to your mailbox. (Press ≤·°ﬁ to display the CallPilot extension.)

3. The display shows your calls are forwarded.

4. To cancel forwarding, press ≤£›.

£.

Stop

‡·

Send Message

Play Message

Compose a Message

Enter Address (mailbox number) then press £

ﬁ

Record Message

End Recording

ﬁ

Re-record

⁄

Urgent

Private

‡‚

Message Options

›

ﬁ

Acknowledge

More about addresses:

• Continue to enter addresses and then

press £.

•Press ‚£to cancel an address

• You can press ⁄⁄ to dial by name.

• When you are finished entering

addresses, press £ again to end the list.

‡ﬂ

Delete

‡·

Send

ﬂ

Timed Delivery