Avaya BST Doorphone Configuration Guide

BST Doorphone Installation and Configuration
Guide

Avaya Business Communications Manager

Document Status: Standard

Document Number: NN40010-302

Document Version: 02.01

Date: May 2010

© 2010 Avaya Inc.
All Rights Reserved.

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Contents

About the Business Series Terminal (BST) Doorphone . . . . . . . . . . . . . . . . 5

What you need to know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Environment requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting technical documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting product training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting help from a distributor or reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting technical support from the Avaya Web site . . . . . . . . . . . . . . . . . . . . . . . . . 6

DN configuration requirements for the BST Doorphone . . . . . . . . . . . . . . . 7

Creating a BST Doorphone DN record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Other BST Doorphone configuration requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Trunk/line data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Scheduled Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

BST Doorphone Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Contents 3

Wire and mount a BST Doorphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Initialize a new BST Doorphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Configuring BST Doorphone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Testing the BST Doorphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Doorphone configuration tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

BST Doorphone Installation and Configuration Guide

4 Contents

NN40010-302

Chapter 1
About the Business Series Terminal (BST) Doorphone

This guide leads an Avaya installer and/or system administrator through installing and configuring
a BST Doorphone on an Avaya Business Communications Manager (Avaya BCM) system.

The BST Doorphone is used as an intercom device to control access to your building. It provides
call notification and handsfree communication from a site entry location to assigned telephones on
the Avaya BCM system.

Note: Door opening capabilities are available with a Door Opening Controller (DOC).
For more information on DOC, refer to “Optional Equipment” on page 13.

This chapter contains:

• “What you need to know”

• “Environment requirements”

• “Customer service”

5

What you need to know

To install and configure a BST Doorphone you must:

• know how to log on to Business Element Manager and use the Business Element Manager
interface

• be an Avaya installer with Business Communications Manager certification

• know basic Avaya terminology

Environment requirements

Check the following environment requirements:

Temperature -35° to 60°C (-31° – 140°F)

Relative humidity 5% to 95% non-condensing

Background noise up to 70 dB A

BST Doorphone Installation and Configuration Guide

6 Chapter 1 About the Business Series Terminal (BST) Doorphone

Customer service

Visit the Avaya Web site to access the complete range of services and support that Avaya
provides. Go to www.avaya.com or go to one of the pages listed in the following sections.

Navigation

• “Getting technical documentation” on page 6

• “Getting product training” on page 6

• “Getting help from a distributor or reseller” on page 6

• “Getting technical support from the Avaya Web site” on page 6

Getting technical documentation

To download and print selected technical publications and release notes directly from the Internet,
go to www.avaya.com/support.

Getting product training

Ongoing product training is available. For more information or to register, you can access the Web
site at www.avaya.com/support. From this Web site, you can locate the Training contacts link on
the left-hand navigation pane.

Getting help from a distributor or reseller

If you purchased a service contract for your Avaya product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller for assistance.

Getting technical support from the Avaya Web site

The easiest and most effective way to get technical support for Avaya products is from the Avaya
Technical Support Web site at www.avaya.com/support.

NN40010-302