Avaya BSGX4e Operation Guide

WEB UI Operation Guide

BSGX4e Business Services Gateway

NN47928-502 Software Release 2.1.1

NN47928-502

BSGX4e 1.2

Business Services Gateway

Document Status: Standard

Document Version: 01.01

Document Number: NN47928-502

Date: July 2008

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.

Trademarks

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

Microsoft, MS, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation.

All other trademarks and registered trademarks are the property of their respective owners.

NN47928-502

CONTENTS

About this guide 15

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Intended audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Getting help from the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Getting help over the phone from a Nortel Solutions Center . . . . . . . . . . . 18

Getting help from a specialist by using an Express Routing Code. . . . . . . 18

Getting help through a Nortel distributor or reseller. . . . . . . . . . . . . . . . . 19

1 Web UI introduction 21

Window components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Button bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Assistance icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Menu pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

System button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Data button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Quality button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Security button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Voice button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Monitor button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Operations pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Display pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Usage notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Browser Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connecting to the BSGX4e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Entering numerical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

2 System pages 27

Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

System > Status > Current Calls panel . . . . . . . . . . . . . . . . . . . . . . . . . . 29

System > Status > System panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

System > Status > Call Quality History panel. . . . . . . . . . . . . . . . . . . . . . 30

System > Status > Routing PPS panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

System > Status > System Log panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Overview page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

NN47928-502 3

System > Overview > System Information panel . . . . . . . . . . . . . . . . . . . . 32

System > Overview > Shell panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

System > Overview > System Hardware panel . . . . . . . . . . . . . . . . . . . . . 32

Services page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

System > Services > Web Configuration panel . . . . . . . . . . . . . . . . . . . . . 34

System > Services > Telnet Configuration panel . . . . . . . . . . . . . . . . . . . . 34

System > Services > SNTP Configuration panel . . . . . . . . . . . . . . . . . . . . 35

System > Services > SSH Configuration panel . . . . . . . . . . . . . . . . . . . . . 35

System > Services > DNS Configuration panel . . . . . . . . . . . . . . . . . . . . . 36

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

DNS server sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Application scenario – DNS backup configuration . . . . . . . . . . . . . . . . 38

System > Services > Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . 39

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

User accounts page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Technical reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Default configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

System > User Accounts > Users tab . . . . . . . . . . . . . . . . . . . . . . . . . . 43

System > User Accounts > Groups tab . . . . . . . . . . . . . . . . . . . . . . . . 45

System > User Accounts > Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

DHCP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Functional characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System > DHCP Server > Pool tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System > DHCP Server > Lease tab . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

System > DHCP Server > Option tab . . . . . . . . . . . . . . . . . . . . . . . . . . 49

System > DHCP Server > Host tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

System > DHCP Server > VendorClass tab. . . . . . . . . . . . . . . . . . . . . . 52

RADIUS and TACACS+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Technical reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

System > Radius . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

System >TACACS+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

System > SNMP > Agent tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

System > SNMP > Traps tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

System > SNMP > Community tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

System > SNMP > Statistics tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Application notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

System > SSL > Key tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4 NN47928-502

System > SSL > Cert Reqs tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

System > SSL > Certificates tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

System > Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

System > Configuration > Save/Restore. . . . . . . . . . . . . . . . . . . . . . . . . . 63

Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Logging information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

System > Logging Info > Logging Destination panel . . . . . . . . . . . . . . . . . 65

System > Logging Info > Counters Info panel . . . . . . . . . . . . . . . . . . . . . . 65

System > Logging Info > Logging Map panel . . . . . . . . . . . . . . . . . . . . . . . 66

Logging modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

3 Data pages 69

WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Data > Interfaces > IP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

IP display pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

IP configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

IP statistic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

VLAN configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Data > Interfaces > PPP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

PPP configuration summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Configuring a PPP profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Data > Interfaces > VLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Technical reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuration procedure – Virtual interface . . . . . . . . . . . . . . . . . . . . . 77

Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Data > Relays > DNS page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Sessions and cache tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Data > Relays > TFTP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Sessions tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Cache tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Files tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Data > Relays > SNTP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Sessions tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Data > Relays > DHCP page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Technical reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Data > Routing > Routes Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

NN47928-502 5

Data > Routing > ARP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

ARP Table tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Proxy ARP tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Data > Routing > RIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Functional characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Data > Switch > Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Port page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Data > Switch > Ports tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Data > Switch > Mirror tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Data > Switch > Stats tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

QoS page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Data > Switch > IEEE tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Data > Switch > Port tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Data > Switch > ToS tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Data > Switch > Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Data > Switch > ARL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Technical reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Configuration procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Clearing the table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Data > Switch > VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Technical reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Configuration procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

4 Quality pages 105

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Calls page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Quality > Calls > Quality tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Quality > Calls > Alarms tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Quality > Calls > Analyser tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Link page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Quality > Link > Link tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Quality > Link > Stats tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Group page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Quality > Group > Group tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Configuring a new quality group . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Quality > Group > Stats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Quality > Group > Live. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Downstream QoS page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Quality > Downstream QoS > Link tab. . . . . . . . . . . . . . . . . . . . . . . . . . 119

Quality > Downstream QoS > Status tab . . . . . . . . . . . . . . . . . . . . . . . . 120

Quality > Downstream QoS > Stats tab . . . . . . . . . . . . . . . . . . . . . . . . . 120

ARP/PPP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

6 NN47928-502

5 Security pages 123

Security overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Technical reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Default security policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Additional security policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

This section describes additional policies that you must add for various

features in the BSGX4e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

QoS quality groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Relay security policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

RIP security policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Security > Policy page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Security > Policy > Static tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Dynamic tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Technical reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Security > NAT > Interfaces tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Security > NAT > Policy tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Security > NAT > Public tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Application scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

ALG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Security > ALG page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

QoS and PPTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

IDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Security > IDS > Anomaly tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Security > IDS > Protection tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

IDS flood activity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

IDS flood settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

IDS scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

IDS spoof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Security > IDS > Attacks tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Voice ACL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

IPSec/IKE and VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Security > IPSec > Policy tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Security > IPSec > Proposals tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Security > IPSec > Parameters tab. . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Security > IPSec > SA tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

IKE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Security > IKE > Policy tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Security > IKE > Preshared tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Security > IKE > Parameters tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Security > IKE > SA tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

VPN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Configuration examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

NN47928-502 7

6 Voice pages 159

Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Voice > Media > Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Voice > Media > Gain. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Voice > Media > Local Jitter Buffer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Stats tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Session control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Voice > Session Control > SIP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Configuration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Status tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Voice > Session Control > SIP Control . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Control tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Status tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Calls tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Endpoints tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Voice > Session Control > SIP Statistics . . . . . . . . . . . . . . . . . . . . . . . . . 171

Voice > Session Control > SIP LAN Gateway. . . . . . . . . . . . . . . . . . . . . . 171

Voice > Session Control > MGCP Server . . . . . . . . . . . . . . . . . . . . . . . . . 171

Configuration tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Status tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Voice > Session Control > MGCP Control . . . . . . . . . . . . . . . . . . . . . . . . 172

Control tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Status tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Calls tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Endpoints tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Voice > Session Control > MGCP Statistics. . . . . . . . . . . . . . . . . . . . . . . 174

User agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

SIP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Voice > User Agent > SIP > Configuration tab . . . . . . . . . . . . . . . . . . 176

Voice > User Agent > SIP > Settings tab. . . . . . . . . . . . . . . . . . . . . . . 178

Voice > User Agent > SIP > Status tab . . . . . . . . . . . . . . . . . . . . . . . . 179

MGCP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Voice > User Agent > MGCP > Configuration tab . . . . . . . . . . . . . . . . 179

Voice > User Agent > MGCP > Settings tab . . . . . . . . . . . . . . . . . . . . 180

Voice > User Agent > MGCP > Status tab. . . . . . . . . . . . . . . . . . . . . . 181

Voice > User Agent > Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Configuration and application examples . . . . . . . . . . . . . . . . . . . . . . 182

Local call routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Voice > Local Call Routing > Account tab. . . . . . . . . . . . . . . . . . . . . . . . 185

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Voice > Local Call Routing >Connection tab . . . . . . . . . . . . . . . . . . . . . . 186

Voice > Local Call Routing >Settings tab . . . . . . . . . . . . . . . . . . . . . . . . 186

8 NN47928-502

Appendix 12–Quality of service 189

Configuration summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

SIP/MGCP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Other traffic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

QoS overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Quality of service – Layer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Priority classification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Priority scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Guarantee of service – Layer 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Functional characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Media and control signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Managing other traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Call capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Appendix 13–Glossary 199

Index 203

NN47928-502 9

10 NN47928-502

List of figures

Figure 1 Components of the Web UI page . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Figure 2 Status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Figure 3 Overview page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Figure 4 Services page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Figure 5 User Accounts Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Figure 6 DHCP Server Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Figure 7 SNMP agent configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Figure 8 SSL configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Figure 9 Upgrade system image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Figure 10 Configuration file Save/ Restore . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Figure 11 Logging information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Figure 12 IP Interface display pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Figure 13 PPP interface page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Figure 14 VLAN interface page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Figure 15 Relay – DNS page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Figure 16 Relay – TFTP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Figure 17 Relay – SNTP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Figure 18 Relay – DHCP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Figure 19 Routing Table page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Figure 20 ARP Table page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Figure 21 Proxy ARP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Figure 22 Proxy ARP – General configuration example . . . . . . . . . . . . . . . . . 91

Figure 23 Proxy ARP – Subnet with firewall . . . . . . . . . . . . . . . . . . . . . . . . . 93

Figure 24 RIP page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Figure 25 LAN status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Figure 26 LAN ports page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Figure 27 LAN Port QoS Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Figure 28 Layer 2 QoS functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Figure 29 ARL page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Figure 30 VLAN – LAN switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Figure 31 Quality calls page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Figure 32 Calls analyzer flows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Figure 33 Quality link page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Figure 34 Quality group page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Figure 35 Downstream QoS page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Figure 36 ARP/PPP QoS page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Figure 37 NAT page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Figure 38 Security ALG page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

LIST OF FIGURES

NN47928-502 11

List of figures

Figure 39 IDS page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Figure 40 Voice ACL page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Figure 41 IPSec page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Figure 42 IKE page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Figure 43 Layer 2 QoS contention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Figure 44 Layer 2 QoS Application Scenarios . . . . . . . . . . . . . . . . . . . . . . . 193

Figure 45 GoS Quality Class Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Figure 46 GoS process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

12 NN47928-502

List of tables

Table 1 Web UI operation guide organization . . . . . . . . . . . . . . . . . . . . . . . . 16

Table 2 Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Table 3 System > Status > System panel information . . . . . . . . . . . . . . . . . . 30

Table 4 User rights permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Table 5 System message severity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Table 6 WAN interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Table 7 DHCP client status by interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Table 8 Sources for DNS relay configuration . . . . . . . . . . . . . . . . . . . . . . . . . 80

Table 9 Sources for SNTP relay configuration . . . . . . . . . . . . . . . . . . . . . . . . 84

Table 10 Default priority classification settings . . . . . . . . . . . . . . . . . . . . . . . 99

Table 11 Qos link rate defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Table 12 QoS groups defaults – BSGX4e . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Table 13 WAN encapsulation options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Table 14 Packet security processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Table 15 Default firewall policies – BSGX4e . . . . . . . . . . . . . . . . . . . . . . . . 126

Table 16 Firewall policies for PPP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Table 17 Firewall policies for VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Table 18 Firewall Policies for SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Table 19 Firewall policies for DHCP relay . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Table 20 Firewall policies for VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Table 21 Security policies for relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Table 22 Security policy for RIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Table 23 WAN subnet configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Table 24 Protocols for which IDS attack protection applies . . . . . . . . . . . . . 141

Table 25 Packet anomaly attacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Table 26 Bandwidth for each call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

LIST OF TABLES

NN47928-502 13

List of tables

14 NN47928-502

About this guide Introduction

ABOUT THIS GUIDE

This section provides information about the intended audience for this guide, how this guide is organized, typographical conventions, and how to get help.

Introduction

This document describes the operation of the Web User Interface (Web UI) for the BSGX4e model. For a list of all BSGX4e technical documents, see Documentation on

page 17.

The BSGX4e device is deployed as customer premise equipment and provides a unified solution for voice and data services. BSGX4e is designed for use in small- and mediumsized enterprises.

Intended audience

This document is designed for use by network managers, administrators, and technicians who are responsible for the installation and operation of networking equipment in enterprise and service provider environments. Knowledge of telecommunication and internet protocol (IP) technologies is assumed.

NN47928-502 15

About this guide Organization

Organization

The following table describes the organization and content of this Web User Interface (UI) Operation Guide.

Tab l e 1

Chapters Contents

1 Web UI introduction

2 System pages

3 Data pages

4 Quality pages

5 Security pages

6 Voice pages

Appendix 12– Quality of service

Web UI operation guide organization

Layout, organization and navigation features of the Web UI

Configuration and status pages available from the System button: Network services; User accounts; LAN DHCP server; External

authentications; SNMP; SSL; System upgrade; Logging

Configuration and status pages available from the Data button: IP interfaces; WAN interface options; Network relay services; Routing

tables, ARP and RIP; LAN switch configurations; VLAN

Configuration and status pages available from the Quality button: Quality of Service (QoS) configuration

Configuration and status pages available from the Security button Firewall policies; NAT; ALG; ACL; IPSec/IKE

Configuration and status pages available from the Voice button QoS associations; FXS/FXO ports; Session controller; User agent;

Local call routing

A technical description of the theory and application of QoS

Appendix 13– Glossary

Index

Glossary of industry and BSGX4e terminology

16 NN47928-502

About this guide Text conventions

Text conventions

This guide uses the ftext font conventions described in the following table.

Table 2

Text conventions

Font Purpose

NOTE: Emphasizes information to improve product use.

Indicates how to avoid equipment damage or faulty application.

Caution:

Warning: Issues warnings to avoid personal injury.

italic Shows book titles, special terms, or emphasis.

label

screen font Shows screen font as displayed in a terminal, and command option

screen font bold

screen font italic

cross reference

glossary

Shows on-screen labels and commands.

choices.

Shows a command to enter exactly as written.

Indicates a command variable that is replaced with a value.

Indicates a hypertext link to another section, or to a Web page.

Indicates a hypertext link to the glossary entry that defines the marked term.

Documentation

BSGX4e documentation is on the BSGX4e Series Documentation CD-ROM shipped with the unit. The following guides are available on the CD-ROM.

 BSGX4e Hardware Installation Guide

 BSGX4e Initial Configuration Guide

 BSGX4e Quick Start Guide

 BSGX4e Web UI Operation Guide

 BSGX4e CLI Reference Guide

The guides are provided in portable document format (PDF). The PDF files are also available on the Nortel Web site: www.nortel.com

To view PDF files, use Adobe Acrobat® Reader® 5.0, or newer, from your workstation. If you do not have the Adobe Acrobat Reader installed on your system, you can obtain it free from the Adobe Web site: www.adobe.com

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About this guide How to get help

How to get help

This section explains how to get help for Nortel products and services.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:

www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. More specifically, the site enables you to:

• download software, documentation, and product bulletins

• search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

• sign up for automatic notification of new software and documentation for Nortel equipment

• open and manage technical support cases

Getting help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical Support Web site, and have a Nortel support contract, you also get help over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

Outside North America, go to the following web site to obtain the phone number for your region:

www.nortel.com/callus

Getting help from a specialist by using an Express Routing

Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

www.nortel.com/erc

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About this guide How to get help

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

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About this guide How to get help

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1 Web UI introduction

This chapter describes the layout, organization, and navigation features of the BSGX4e Web User Interface (Web UI).

The Web UI is a graphical, interactive interface accessible through a Web browser. It allows for interactive administration and monitoring of the BSGX4e functions and is accessed through either HTTP or HTTPS protocols. For more information about remote Web access, see System > Services > Web Configuration panel on page 34

Use the Web UI to perform various configuration tasks on the BSGX4e. The following list demonstrates some of the common tasks:

 manage user accounts and access levels

 set up VoIP components and other voice-related parameters

1 WEB UI INTRODUCTION

 establish VPN or VLAN configurations

 configure network services such as DNS, DHCP, SNTP, and SNMP

 configure LAN and WAN ports

 configure firewall, intrusion detection, IPsec, and security policies

 monitor performance

 upgrade software

The Web UI accesses most BSGX4e configuration parameters. However, you must use CLI commands for some variable settings. See the CLI Reference document.

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Window components 1 Web UI introduction

Window components

This section describes the main components that are visible in the Web UI window.

Figure 1

Button Bar

Unit Name and Adress

Menu Pane

Operations Pane

Components of the Web UI page

Assistance Icons:

• Home Page

• Information

• Help

• User Mode

Page Display Pane

Panel within

the DisplayPane

Button bar

Each button represents a category of functions, which appear as links in the menu pane on the left side of the window. The Web UI is open when the System > Status page appears.

Assistance icons

Assistance icons provide the following services:

z Information–Provides product information by opening a new browser window and

connecting to the Web page of the manufacturer.

z Help–Displays an overview of the BSGX4e features and services.

z User mode–Selects the desired user mode:

S = Simple mode. Field explanations are displayed in the Web UI pages.

A = Advanced mode. Field explanations are not provided.

z Home–Returns the Web UI to its home page, which is the System > Status page.

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1 Web UI introduction Window components

Menu pane

Click a link in the menu pane to load a corresponding configuration page in the display pane. A list of menus changes appears with each button on the button bar.

System button Data button Quality button

Security button Voice button Monitor button

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Window components 1 Web UI introduction

Operations pane

The following links perform system operations for the current session:

z Log Out – Logs out the user and returns to the log in screen. Unsaved configuration

changes are kept unless the unit restarts.

z Save Changes – Saves configuration changes to nonvolatile memory. (When

configuration changes are pending, the Save Changes button turns red.)

z Factory De faults – Erases the current configuration stored in memory and restores the

original, default configuration of the unit.

z Reboot System – Logs out the user and restarts the BSGX4e with the configuration

stored in memory. Unsaved configuration changes are discarded and the browser connection to the unit is lost.

Operation pane notes

 Configuration changes

Any configuration change you make takes effect immediately when you click an Update or Apply button in the page that appears. However, those buttons do not store the change in memory, so unsaved changes are lost if the unit reboots. You must use the Save Changes button for permanent storage.

 Reloading defaults

The Factory Defaults button erases any configuration changes you have made and saved into memory. This button also resets the eth1 (LAN) interface to the default address of 192.168.1.1. Added user accounts are erased, leaving the two default accounts: admin and user.

CAUTION: After configuring the BSGX4e for your site, export a configuration file and

store it on a separate host so that you can retrieve the configuration if problems arise. See Configuration on page 63

Display pane

The display pane displays the Web pages as you click on functional buttons or menu links. These pages can be interactive configuration pages or informational status pages.

The page in the display pane can be segmented into panels for different types of data.

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1 Web UI introduction Usage notes

Usage notes

This section provides helpful notes on using the Web UI.

Browser Requirements

The BSGX4e has been tested with Microsoft®‚ Internet Explorer®‚ and Mozilla® FireFox

® browsers.

Internet Explorer must have the Adobe must have the Adobe Flash Player plugin. Use the browser’s Manage Add-ons (Explorer) or Add-ons (FireFox) command to obtain the plugin.

®‚ Shockwave®‚ Flash Object add-on. Firefox

Connecting to the BSGX4e

The basic BSGX4e installation and cabling is covered in the Quick Start Guide and the Installation Guide on the Documentation CD. The following steps instruct you on

accessing the Web UI:

1. Connect a PC to one of the BSGX4e LAN ports, labeled

2. Open a Web browser. The BSGX4e has been tested with Microsoft

Explorer

3. Enter http://192.168.1.1 in the address bar of your browser.

4. On the User log in page, enter the default log in codes:

If you want to use the Initial Setup Wizard for the basic configurations tasks, select e the Guide on the Documentation CD for more information.

® and Mozilla® FireFox®.

User name: admin

Password: PlsChgMe!

Setup Wizard check box to immediately open the wizard. See the Initial Setup

Notes

1 through 4 on the box.

® Internet

z Font size – You may have to adjust the font size in the browser. If the text appears to

be overrunning its boundaries or overlapping other areas, decrease the text size. Use the command on the

z Log in failure – If your log in fails on a new unit, retry the log in procedure to ensure

you did not make a typing error. Also, your PC can have a static IP address rather than using DHCP to obtain a dynamic address.

If log in fails after having configured the unit, likely causes are a VLAN assigned to the port to which your PC is connected, or the IP address of the LAN switch has been changed. Use the CLI (connected to the serial port) to view or change parameters to re-establish the Web UI connection.

z Connection failure – If you are working on more than one BSGX4e you must clear the

private data from the browser before connecting your PC to a different BSGX4e. The BSGX4e places cookies and browser history records into your browser. The cookies and browser history records prevent you from successfully connecting to a new BSGX4e unit.

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View menu, or the keyboard shortcuts: Ctrl+ + and Crt+ –.

Usage notes 1 Web UI introduction

Entering numerical data

The underlying architecture of the Web UI allows you enter numerical data in decimal, hexadecimal, or octal format. If you enter configuration data in hexadecimal or octal and then view the corresponding display page, you see the number has been converted to decimal.

This can cause confusion for an ID field where the number is used only to identify a record or profile. Nortel recommends that you use decimal numbers in these fields.

The Web UI processes any number that begins with 0x as hexidecimal and processes as any number that begins with 0 as octal.

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2 System pages

2 SYSTEM PAGES

This chapter describes the configuration and status pages available from the bar. The functional topics of the pages are listed in the menu pane of the Web UI window, as shown in the figure on the left.

System > Status page is the home page of the Web

The UI and is the page appears when you log in.

System button on the button

The following list provides an overview of the configuration and status functions on the System menu:

z Status (page 29)

Graphical displays showing call load and other operational data. Software version and other system data displayed. A system log viewer shows the latest log entries.

z Overview (page 31)

Listing of more detailed system data. Change the unit name and country. Set parameters of the command shell (used for CLI).

z Services (page 33)

Enable and configure ports for HTTP(S) and telnet connections. Configure DNS, SNTP, and SSH services.

z User accounts (page 41)

Create and modify user accounts. Assign groups and privileges. Assign passwords.

z DHCP server (page 47)

The BSGX4e can provide DHCP service for devices connected to the LAN (eth1/vifn). Modify the default profile or create a new one.

z RADIUS (page 53)

Configure RADIUS authentication service.

z TACACS+ (page 53)

Configure TACACS+ authentication service.

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2 System pages

z SNMP (page 56)

Configuration for remote monitoring of the system.

z SSL (page 59)

Configure key and certificates for SSL encryption.

z Upgrade (page 62)

Load software and bootloader upgrades. Switch between software configurations.

z Configuration (page 63)

Display current system configuration parameters. Export or import a configuration file.

z License (page 64)

z Logging information (page 64)

Configure message logging for which types of messages are sent to which destinations.

z Logging modules (page 67)

Configure modules (system functions) for which message types are logged.

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2 System pages Status page

Status page

Figure 2 Status page

The system status page is display-only, there are no configuration items.

Descriptions of the panels in the display pane follow.

System > Status > Current Calls panel

This panel is a speedometer-type display that gives visual indication of the current call load.

You can change the scale of the display by setting the maximum calls parameter in the Session Controller, located under the Voice button in the Web UI. The default display is set for 50 calls. See the section, Voice > Session Control > SIP Control on page 167 configuration details.

Perform the following steps to set the maximum call limit in either SIP or MGCP protocols:

1. Click the

2. Configure the SIP or MGCP server.

3. Select that server on the SIP or MGCP control page.

4. Set the

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Voice button and navigate to the Session Control section in the menu pane.

Max Calls field on the SIP or MGCP control page.

, for

Status page 2 System pages

System > Status > System panel

This panel displays the information shown in the following table.

Tab l e 3

Application The software version running in the unit.

IDS attacks The number of attempted attacks detected by the Intrusion Detection

DHCP leases The number of IP address leases issued when the BSGX4e functions

Total calls The cumulative number of calls processed by the BSGX4e during the

Uptime Cumulative running time since the last bootup. Displayed in years (y),

Call server The call server (SIP or MGCP) currently configured and operational

CPU Util Graphical presentation of current CPU utilization.

System > Status > System panel information

System.

as a DHCP server to LAN devices.

indicated uptime.

days (d), hours (h), minutes (m), and seconds (s).

status of the connection. Survivability status – If VoIP services are unreachable, the BSGX4e

still provides service between IP phones on its LAN, and can send some number of calls to the PSTN through the FXO port or an FXO gateway.

Connected status – VoIP services are reachable.

System > Status > Call Quality History panel

Graphical display of call quality, based on Mean Opinion Score, averaged from the last 30 calls.

System > Status > Routing PPS panel

Graphical display of data packet rate through the BSGX4e routing engine.

The routing engine in the BSGX4e consists of the QoS quality groups, the routing table, and NAT.

System > Status > System Log panel

Displays last 15 messages sent to the internal log.

Each log entry begins with a letter in parentheses, which maps to the first letter of the severity level of the log entry (listed here in descending order of severity):

Emergency Notice

Alert Inform See Logging information on page 64

related information.

Critical Debug

Error Trace

for

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