
TELEPHONE FEATURES
QUICK REFERENCE
GUIDE
6000, 7000, AND 8000
SERIES SETS

DIALING INSTRUCTIONS
To Place an External Call
Dial 9 and the complete phone number
DISTINCTIVE RINGING
Internal Calls – one burst ring
External Calls – two burst ring
Intercom Calls – one alerting beep
Ring Ping – a short ring indicating an incoming call when
the Send All Calls or Call Forward feature has been activated.
So Keys
(6400 & 8400 SERIES TELEPHONES ONLY)
To Scroll
> Press Menu button; features will be displayed
> Press Next u button; to continue to review feature choices
> Press t Prev button; to return to previously displayed
features
To Use
> Press Menu button; features will be displayed
> Press the so key associated with the selected feature
> An arrow is displayed above the selected feature
AD BUTTONS
To Program
> Press Program button OR Dial * 0 0
> Press AD button to be programmed
> Dial 9 and the telephone number
> Press #
> Hear confirmation tone (3 beeps)
> To continue programming repeat from * above
NOTE: When programming gray dual feature buttons on 7406
models, press Shi/Select button first
To Use
> Press desired AD button
BUSY LAMP
> Lights when the designated extension is o hook OR
> Press Busy Lamp for designated extension; number will
automatically be dialed

GROUP AD LIST
> Press Group AD List button OR
> Get dial tone and Dial * 8 8
> Dial the assigned 2 digit code
HOLD
> Press Hold button to place a call on hold
> To retrieve call, press button where light is blinking
LAST NUMBER DIALED
> Press Last Number Dialed button/Redial button OR
> Set dial tone and dial # 9
Volume Controls
(6400 & 8400 Series Telephones Only)
Ringer Volume
> With the handset on hook, press Volume s or t to adjust
volume
Handset volume
> With the handset o hook, press Volume s or t to adjust
volume
Speaker Volume
> Press Speaker and Volume s or t to adjust volume
PERSONAL AD LIST
To Program
> Li handset ; listen for dial tone
> Press Program button OR
> Li handset; listen for dial tone and Dial * 0 0;
dial tone will continue
> Dial the list number; 1
> Dial the two digit code starting with 01
> Dial 9 and the telephone number
> Dial #
> Hear confirmation (3 beeps)
> To continue programming, repeat from * above
To Use Personal AD list
> Press Personal AD List 1 button OR
> Get dial tone and Dial * 7 7
> Dial the assigned two digit code

TELEPHONE FEATURES
QUICK REFERENCE GUIDE
6000, 7000, AND 8000
SERIES SETS
PRIVACY
To Activate
> While on a call, press Privacy button
To De-Activate
> While on a call, press Privacy button again
NOTE: When you hang up, the Privacy feature will automatically
be deactivated
RING CUTOFF
To Activate or Cancel
> Press Ring Cuto button
NOTE: When indicator is on, the feature is active
SEND ALL CALLS
To Activate
> Press Send All Calls button, OR
> Get dial tone
> Dial * 3 3
> Hear confirmation tone (3 beeps)
To Cancel
> Press lit Send All Calls button, OR
> Get dial tone
> Dial # 3
> Hear confirmation tone (3 beeps)
SPEAKER (2 Way)
To Use
> Press Speaker
> Press Mute to disallow the called party from hearing
> Press Speaker and Volume s or t to adjust volume
> Press Shi/Select and Speaker to reset speaker and
eliminate the flashing light (7400 and some 8400 series only)
TRANSFER
> While on a call, press Transfer button
(If busy occurs, press an available extension)
> Dial the extension number where the call is to be transferred
> When the dialed extension answers, announce call
and press Transfer button again, OR
> When ringing begins, press Transfer button again;
the call is connected
> Hang up

CALL FORWARD
To Activate
> Press Call Forward button OR
> Listen for dial tone and Dial * 2 2
> Dial the extension number you are forwarding your calls to
> Hear confirmation tone (3 beeps)
To Cancel
> Press Call Forward button OR
> Listen for dial tone and Dial # 2
> Hear confirmation tone (3 beeps)
CALL PARK
To Activate
> While on a call, press Transfer button
> Dial * 1 6
> Press Transfer button again
To Retrieve
> Listen for dial tone and Dial * 7 0
> Dial originating extension number, where call is parked
CALL PICKUP
> Press Call Pickup button OR
> Listen for dial tone and Dial # 4
CONFERENCE
> Place or receive a call
> Press Conference button
> Dial telephone number or extension
> Press Conference button again; party is connected
> To add additional parties, up to six total, continue
from * above
DIAL INTERCOM
To Originate
> Press Dial Intercom button
> Dial the assigned 2 digit intercom number
DROP
> Press Drop button; last person called is disconnected
from a conference call
> Press Drop for new dial tone

1290 Avenue of the Americas, 14th Floor
New York, NY 10104
212 282 2200
convergeone.com
FEATURE ACCESS CODES
FEATURE CODE
Call Forward – Activate * 2 2
Call Forward – Cancel # 2
Call Park – Activate * 1 6
Call Park – Retrieve * 7 0
Call Pickup # 4
Group AD List * 8 8
Last Number Dialed # 9
Leave Word Calling – Activate * 6 6
Leave Word Calling – Cancel # 6
Personal AD List * 7 7
Program * 0 0
Send All Calls – Activate * 3 3
Send All Calls – Cancel # 3
If you require further information or instruction, please contact
ConvergeOne at 212-282-2222 or
[email protected]
TELEPHONE FEATURES
QUICK REFERENCE GUIDE
6000, 7000, AND 8000
SERIES SETS