Avaya 555-245-703 User Manual

Quick Start

for Hardware Installation: Avaya S8700 or S8710 Media Server

555-245-703

Issue 2

June 2004

Notice

Every effort was made to ensu r e that the info r mation in this document was complete and accurate at the time of printing. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Re fer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following Web site:

http://www.avaya.com/support

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agen t, su bcontractor, or is not working on your company's beha lf). B e aware th at ther e may be a r isk of t oll fr aud ass ociate d with yo ur syst em and th at, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

Disclaimer

Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation un less such modifications, additions or de leti ons were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all clai ms, lawsuits, demands and judgme nts arising out of, or in connection w it h, subsequent modifica ti ons, additions or deletions to this doc um entation to the extent made by the Customer or End User.

How to Get Help

For additional support telephone numbers, go to the Avaya support Web site:

http://www.avaya.com/support

. If you are:

• Within the United States, click the E scal ation Management link. Then click the appro priate link for the type of support you need.

• Outside the United States, clic k the Escalation Management link. Then click the International Services link that incl udes telephone numbers for the in te rna ti onal Centers of Excellence .

Providing Telecommunications Security

Telecommunications security (of voice, da ta , a nd/ or video communications) is t he prevention of any type of intrusion to (that is, either unaut horized or malicious access to or use of) your com pa ny's telecommunication s eq ui pm ent by some party .

Your company's “telecommunications equipment” inc ludes both this Avaya product and any other voice/data/video equi pm ent that could be accessed via th is Avaya product (that is, “networked equipment”).

An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whe rea s, a “mal i ci ous pa rty ” i s anyo ne (including someone who may be otherwise authori ze d) w ho accesses your telecommunications equipmen t wit h either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time-multiplexe d and/or circuit-based) or asynchronous (charact er-, message-, or packet-based) equipment or interfaces for reasons of :

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellectual property, financial assets, or toll facility access)

• Eavesdropping (privacy i nva sio ns to hu m ans)

• Mischief (troubling, but apparently innocuous, tampering)

• Harm (such as harmful tampering, da ta loss or alt era tion, regardless of motive or intent)

Be aware that there may be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company (including but not limited to, human/data privacy, intellectual property, material assets, financial resourc es, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing bot h this syste m and its ne two rked equipment rests with you Ava y a’s customer system administrator, your telecommunicati ons pe er s, and your managers. Base the fulfillment of your responsibi li ty on acquired knowledge and reso urc es from a variety of sources including but not limit ed to:

• Installation documents

• System administration documents

• Security documents

• Hardware-/ s oftware-base d s ecu r i ty tools

• Shared information betw ee n you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunica ti ons equipment, you and your peers should carefully program and configure:

• Your Avaya-provided telecommunications system s and their interfaces

• Your Avaya-provided software applications, as well as their underlying hardware /software platforms and interfaces

• Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers may experience differences in product performance, reliability and security depending upon network configurat io ns/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interfe rence caused by unauthorize d modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of i nt erfe rence caused by such unauthoriz e d modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of

the Federal Communications Commission (FCC) Rules, the use r is cautioned that changes or modifications not expressly app roved by Avaya Inc. could void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following int er national Product Safety standard s a s applicable:

Safety of Information Technology Equipment , IEC 60950, 3rd Edition includi ng al l re le va nt n ational deviations as listed in Com p liance with IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment, CAN/CSA-C22.2 No. 60950-00 / UL 60950, 3rd E dition

Safety Requirements for C ustomer Equipment, ACA Technical Standard (TS) 001 - 1997 One or more of the following Mexican national standards, as applicable: NO M 001 SCFI 1993, N O M

SCFI 016 1993, NOM 019 SCFI 1998 The equipment described in this document may contain Class 1 LASER Device(s). These devices

comply with the following standards:

• EN 60825-1, Edition 1.1, 1998 -01

• 21 CFR 1040.10 and CFR 1040.11.

The LASER devices operate within the following parameters:

• Maximum power output: -5 dBm to -8 dBm

• Center Wavelength: 1310 nm to 1360 nm

Luokan 1 Laserlaite Klass 1 Laser Apparat Use of controls or adjustments or performance of procedures other than those specified herein may

result in hazardous radiation exposures. Contact your Avaya representati ve for more laser product information.

Electromagnetic Compati bil ity (EMC) Standards

This product complies with and conforms to the following international EMC standards and all relevant national deviations:

Limits and Methods of Measur em e nt of Radio Interference of Informat io n Technology Equipme nt, CISPR 22:1997 and EN55022: 1998.

Information Technology Equipment – Immunit y Characteristics – Limits and Me thods of Measurement, CISPR 24:19 97 a nd E N 55024:1998, including:

• Electrostatic Discharge (ESD) IEC 61000-4-2

• Radiated Immunity IEC 61 000-4-3

• Electrical Fast Transient IEC 61000-4-4

• Lightning Effects IEC 61000-4-5

• Conducted Immunity IE C 61000-4-6

• Mains Frequency Magnetic Field IEC 61000-4-8

• Volta ge Dips and Variations IEC 61000-4- 11

• Powerline Harmonics IEC 61000-3-2

• Voltage Fl uc tua t ion s and Flic ke r IEC 61000-3-3

Federal Communications Commission Statement Part 15: Note: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be requ ired to correct the interferen ce at his own expense.

Part 68: Answer-Supervision Signaling

Allowing this equipment to be operated in a manner that does not provide proper answer-supervision signaling is in violation of Part 68 rules. This eq uip m ent returns answer-supervision signals to the public switched network when:

• answered by the called station,

• answered by the attendant, or

• routed to a recorded announcement that can be administered by the customer premises equipment (CPE) user.

This equipment returns answ er-supe rvi sion signals on all direct inward dialed (DID) calls forwarded back to the public switched teleph one network. Permissible exceptio ns are :

• A call is unanswered.

• A busy tone is received.

• A reorder tone is received.

Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services thro ugh the use of access codes. Modification of this equipment by ca ll aggregators to block access dial ing cod es is a vi ol ation of the Telephone Operator Consumers Act of

1990.

REN Number For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:

This equipment complies with Part 68 of the FCC rules. On either the rear or inside the front cover of this equipment is a label that contains, among other information, the FCC registration number, and ringer equivalence num ber (REN) for this equipment. If requested, this information must be pro vided to the telephone compan y.

For G350 and G700 Media Gateways:

This equipment complies w it h Part 68 of t he FCC rules and the requirements adopte d by the ACTA. On the rear of this equipme nt is a label that contains, am ong other information, a produc t i de nti fier in the format US:AAAEQ##TXXXX. The digits represented by ## are the ringer equivalence number (REN) without a decimal point (for example, 03 i s a RE N of 0.3 ). If requested, this number must be provided to the telephon e c o m pany.

For all media gateways:

The REN is used to determine the quantity of device s tha t may be connected to the tele phone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed 5.0. To be certain of the number of devices that may be conn ec te d to a line, as determined by the to ta l RE Ns , contact the local telephone company.

REN is not required for some types of analog or digital facilities.

Means of Connection

Connection of this equipme nt to the tele phone network is shown in the followin g ta bles .

For MCC1, SCC1, CMC1, G600, and G650 Media Gateways:

Manufacturer’s Port Identifier

FIC Code SOC/REN/

A.S. Code

Network Jacks

Off premises station OL13C 9.0F RJ2GX,

RJ21X, RJ11C

DID trunk 02RV2-T 0.0B RJ2GX,

RJ21X

CO trunk 02GS2 0.3A RJ21X

02LS2 0.3A RJ21X Tie trunk TL31M 9.0F RJ2GX Basic Rate Interface 02IS5 6.0F, 6.0Y RJ49C

1.544 digital interface 04DU9-BN 6.0F RJ48C,

RJ48M

04DU9-IKN 6.0F RJ48C,

RJ48M

04DU9-ISN 6.0F RJ48C,

RJ48M

120A4 channel service unit 04DU9-DN 6.0Y RJ48C

For G350 and G700 Media Gateways:

Manufacturer’s Port Identifier

FIC Code SOC/REN/

A.S. Code

Network Jacks

Ground Start CO trunk 02GS2 1.0A RJ11C DID trunk 02RV2-T AS.0 RJ11C Loop Start CO trunk 02LS2 0.5A RJ11C

1.544 digital interface 04DU9-BN 6.0Y RJ48C

04DU9-DN 6.0Y RJ48C 04DU9-IKN 6.0Y RJ48C 04DU9-ISN 6.0Y RJ48C

Basic Rate Interface 02IS5 6.0F RJ49C

For all media gateways:

If the terminal equipment (for example, the media server or media gateway) causes harm to the telephone network, the te le phone company will notify you i n advance that temporary discontinuance of service may be required . Bu t if adva nc e notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or proc e dures that could affect the operat ion o f the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modif ic at io ns to m aintain uninterrupted servic e.

If trouble is experienc ed with this equipment, for repair o r warranty information, plea se c ontact the Technical Service Center at 1-800-242- 2121 or conta c t your local Avaya representative. If the equipment is ca usi ng harm to the telephone network, the te le phone company may reque s t th at you disconnect the equip ment until the problem is resolved.

A plug and jack used to conne c t th is equipment to the premis es w ir ing and telephone network must comply wit h the applicab le FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and m odular plug is provided with thi s pr oduct. It is designed to be connected to a compatible modula r jac k that is al so co mplia nt. I t is recommen ded that repa irs be pe rfor med by Avaya certified te chnicians.

The equipment cannot be used on public coin phone service pro vided by the telephone company. Connection to party line serv ic e i s sub je ct to state tariffs. Contact the state public uti lity c om mission, public service commissio n or corp o ra ti on commission for information.

This equipment, if it uses a telephone receiver, is hearing aid compatible.

Canadian Department of Communications (DOC) Interference Information

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la nor me

NMB-003 du Canada. This equipment meets the appl icable Industry Canada Terminal Equipment Te chnical Specificati on s.

This is confirmed by the registr ation number . The abb r ev iation, IC, before the registr ation number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifica ti ons w e re m et . It does not imply that Industry Canada approve d the equipment.

Declarations of Conformi ty

United States FCC Part 68 Supplier’s Declaration of Conformity ( S D oC) Avaya Inc. in the United States of America hereby certifies that the equipment described in this

document and bearing a TIA TSB-168 label identification number complies with the FCC’s Rules and Regulations 47 CFR Part 68 , and the Administrative Counci l on Terminal Attachments (ACTA) adopted technical criteria.

Avaya further asserts that Avaya handset-equipped terminal equipm ent de sc ri be d in t his document complies with Paragraph 68.316 of the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids.

Copies of SDoCs signed by the Responsible Party in the U. S. can be obtained by contacting your local sales representative and are ava ilable on the following Web site: http://www.avaya.com/support

All Avaya media servers and media gateways are compliant with FCC Part 68, but many have been registered with the FCC before the SDoC process was available. A list of all Avaya registered products may be found at: http://www.part68.org

by conducting a search using “Avaya” as manufacturer.

European Union Declarations of Conformity

Avaya Inc. declares that the equipment specified in this document bearing the “CE” (Conformité Europeénne) mark conforms to th e E uropean Union Radio and Telecommunications Terminal

Equipment Directive (1999/5/EC), inclu ding the Electromagne tic Compatibility Directive (89/336/EEC) and Low Voltage Directive (73/23/EE C). This equipment has been certified to meet CTR3 Basic Rate Interface (BRI) and CTR4 Primary Rate Interface (PRI) and subsets thereof in CTR12 and CTR13, as app li ca bl e.

Copies of these Declarations of Conformity (DoCs) can be obtai ned by contacting your local sale s representative and are available on the following Web site: http://www.avaya.com/support

Japan

This is a Class A product based on the stan da rd of the Volunt ary Control Council for Interfere nce by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to ta ke corrective actions.

To order copies of this and other documents:

Call: Avaya Publications Center

Voice 1.800.457.1235 or 1.207.866.6701 FAX 1.800.457.1764 or 1.207.626.7269

Write: Globalware Solutions

200 Ward Hill Avenue Haverhill, MA 01835 USA

Attention: Avaya Account Management E-mail: totalware@gwsmail.com For the most current versions of documentation, go to the Avaya support Web site:

http://www.avaya.com/support

- Process and Specifications -

Verifying the Equipment

Installing the Hardware

Connecting the Cables

Configuring the UPS and the Ethernet Switch

Connecting the Laptop

Connecting to the G650 Media Gateway

Troubleshooting

Equipment

S8700 Servers S8710 Servers

UPS

Ethernet switch

Hardware Specifications

English (lb)

23 60

>34

16.5

Metric (kg)

10.5 27

>15

7.5

DimensionsWeight

English (in)

3.5 x 17 x 17

3.4 x 26 x 17.5

3.5 x 17 x 19

3.5 x 17 x 18

Metric (cm)

9 x 43 x 43

8.6 x 66 x 45 9 x 43 x 48 9 x 43 x 46

2 2 2 2

+ 19 hidden pages