4602 SIP Telephone Release 1.1 Quick Setup Gui de
This Quick Setup guide is intended for technicians installing Avaya
4602 SIP telephones.
Before performing the procedures in this guide, make sure the
following conditions exist:
● An Avaya Communication Manager (CM ) Release 2. 1.1
with field load 415 is installed and running.
● An Avaya Converged Communications Server (CCS)
Release 2.1 is installed and running.
● DNS is administered properly (if being used by the
customer).
● DHCP scope 172 has been created on the DHCP server.
Under DHCP Scope Options, set Option 172 to
ConfigHttpSrvr=a.b.c.d, where a.b.c.d is the address of
the HTTP server.
● You are familiar with administering Avaya Communication
Manager and Avaya Converged Communica tio ns Se rv er.
When setting up SIP trunks, you will need to know the following
information:
● number of off-PBX stations
● maximum number of SIP trunks
● node name of the Avaya Converged Communications
Server
● IP address of the Avaya Converged Communica tion s
Server
● TAC for the SIP trunk group
● number of members for the SIP trunk group
Release 1.0 to Release 1.1 Migration Notes
In Release 1.0 of the 4602 SIP Telephone, the extension name of
the 4602 SIP telephone had to be different from the extension
name used in Avaya Communication Manager. In Release 1.1
(which is supported by Avaya Communication Manager Release
2.1.1 and Avaya Converged Communications Server Release 2.1),
the extension name of the 4602 SIP telephone must be identical to
the extension name used in Avaya Communication Manager.
● Changes on Avaya Communication Manager
- Only OPS administered SIP endpoints are supported in
Avaya Communication Manager Release 2.1.1. “Pure
SIP” or standalone configurations are not supported.
- Hotline is not supported.
- Assign an AWOH station number for the SIP/OPS
endpoints (if not done already). (Only AWOH is supported
in Avaya Communications Manager Release 2.1.1.)
- Update the off-pbx-telephone station mapping so that the
station names of the AWOH and the 4602 SIP telephone
match.
● Changes on Avaya Converged Communications Server
- Update existing Avaya Converged Communications
Server user records to include a Media Server Extension.
The Media Server Extension should match the AWOH
station assigned in Avaya Communication Manager.
- If the user handle is an extension, it must match the
AWOH station assigned.
● Changes on the 4602 SIP Telephone
- Change the extension name so that it matches the AWOH
station name on Avaya Communication Manager.
- Remove the Hotline option and Extension in the Call
Handling page.
- Enter the registration domain name in the configuration
files so that the 4602 SIP Telephone can register with
Avaya Converged Communications Server Release 2.1.
16-300158, Issue 1.1 October 2004 1
Configure the Avaya Communication Manager.
1
1. Use the change system-parameters customer options
command to set the following parameters:
- the maximum number of off-PBX telephones - OPS (page
1 of form)
- the maximum number of SIP trunks (page 2 of form)
- Enhanced EC500 to “y” (page 4 of form)
- IP trunks to “y” (page 4 of form)
!
Important:
Important: These parameters are determined by the license
file. Only an A vaya- autho rized repr esent ati ve can
modify these parameters.
2. Use the change node-names ip command to set the
following parameters:
- host name of the Avaya Converged Communications
Server
- IP address of the Avaya Converged Communi ca tion s
Server
3. Use the change system-parameters features command to
set Trunk-to-Trunk transfer to “all.”
4. Use the change ip-network-region command to set the
home domain (domain.com) of the Avaya Converged
Communications Server on all applicable regions.
Set up a SIP trunk between the Avaya Communication Manager
2
and the Avaya Converged Communications Server.
1. Use the add signaling-group # command to add a SIP
signaling group. Set the following parameters:
- Group Type to “sip”
- Transport Method to “tls”. (This is the default setting.)
- Depending on the type of system, perform one of the
following steps:
● For an S8500 system or an S8700 system, set
Near-end Node Name to a designated CLAN.
● For an S8300 system, set Near-end Node Name to
“procr.”
- Far-end Node Name. Enter the node name of the Avaya
Converged Communications Server you entered in Step 2
of Procedure 1.
- Near-end Listen Port to “5061”. (This is the default
setting.)
- Far-end Listen Port to “5061”
- Far-end Domain Name. Enter either the local Avaya
Converged Communications Server domain name or the
far-end SIP server domain name to be reached.
- DTMF over IP to “rtp-payload”. (This is the default
setting.)
2. Use the add trunk-group # command to add a SIP trunk
group. Set the following parameters:
- Group Type to “sip”
- Group Name
- TAC. (You must enter a TAC even though the TAC is not
used for accessing a SIP trunk.)
- Service Type to “tie”
- Signaling Group to the number of the signaling group you
created in Step 1 of this procedure.
- Number of Members (up to 255). (This is the number of
concurrent users who will be using the trunk.)
- Administer fields on page 2 as appropriate for the
customer.
2 16-300158, Issue 1.1 October 2004
2
cont.
3
3. Use the change route- p atte rn # command to route outgoing
calls over the SIP trunks by using AAR/ARS. Set the
following parameters:
- Trunk Group Number to the number of the trunk group
you added in Step 2.
- FRL to “0” or appropriate FRL number
- A route-pattern name that is easy to identify.
Note:
Note: Even though AAR/ARS (and therefore route
patterns) is optional in Avaya Communication
Manager R2.1.1, you need a route pattern
administered for next step.
4. Use the change locations command to specify the route
pattern. Set the following parameters:
- Proxy Sel Rte Pat. to the route pattern you added in Step
3.
- Make the same route pattern entry for each location
administered on this form.
5. If using AAR, use the change aar analysis # command to
specify how Avaya Communication Manager will analyze a
digit string to determine the pattern for the call. Set the
following parameters:
- Minimum/maximum digits to be used in the trunk call
- Route pattern #
Use the add station # command to create an AWOH station for
the 4602 SIP phone on the Avaya Communication Manager. (Only
AWOH stations are supported in the Avaya Communication
Manager Release 2.1 offer.)
Configure an OPTIM extension on the Avaya Communication
4
Manager.
1. Use the add off-pbx- telephone st ation-mapping command
to configure an OPTIM extension. Set the following
parameters:
- Station Extension to the extension of the 4602 SIP phone.
(You added this extension in Procedure 3.)
- Application to “OPS”
- Dial Prefix to the AAR/ARS code used for the SIP trunk if
AAR/ARS is being used. Otherwise, this field is blank.
- Phone Number to the extension administered on the
Avaya Converged Communications Server
- Set Trunk Selection to either “aar,” “ars,” or the trunk
number of the SIP trunk. (This is the trunk group number
you specified in Step 2 of Procedure 2.) It is
recommended that you use the trunk number.
- Configuration Set. Enter 1 if you want to use the default
settings. Be sure to review the fields under the
configuration set to customize for each customer. For
customers that do not use the North American dial plan,
Fast Connect on Origination should be set to “Yes” to
receive Avaya Communication Manager call progress
tones.
2. If extended features will be used, use the change
off-pbx-telephone feature-name-extensions command to
assign extensions to available features (such as
conferencing, call forwarding, and send all calls).
Use the default settings for all fields except the Port field. Enter X
in the Port field.
16-300158, Issue 1.1 October 2004 3
Configure the Avaya Converged Communications Server.
5
1. Create a Media Server. (The Media Server provides a
connection between the Avaya Converged Communications
Server and the Avaya Communication Manager using a
designated CLAN/procr.)
2. Create Address Maps for the Media Server you created in
Step 1.
These address maps will be used to represent Avaya
Communication Manager dial plans.
For example, the map ^sip:123[0-9]{2}@avaya.com will map
extensions 12300 to 12399 (inclusive) to the media server
contact. The map ^sip:91732[0-9]{7}@avaya.com will allow
users to dial a telephone number in the 732 area code.
Address maps will be needed for all call types (911|local
extension dialing|local outside|long distance|international).
3. Add a user for the 4602 SIP phone. Set the following
parameters:
- User Handle. Enter a name or number. (While you can
enter a number, it is recommended that you enter a name.
The media server extension will resolve which devices will
ring for the selected user.)
- Password. The password is alphanumeric.
- Host to which the user will register
- First Name of user
- Last Name of user
- Add Media Server Extension. The Media Server
Extension should match the AWOH extension created on
Avaya Communication Manager.
Modify and copy the configuration files to the appropriate servers.
6
You can download the files in this step from
www.avaya.com/support.
1. Save your changes, and then copy the file “46xxupgrade.scr”
to the TFTP server.
2. Copy the file “323tosip0xxx.bin” to the TFTP server. (This file
instructs the 4602 telephone to change from H.323 to SIP.)
3. Copy the file “sip_4602bt0xxx.ebin” to the root directory of
the HTTP server.
4. Copy the file “sip_4602ap0xxx.ebin” to the root directory of
the HTTP server.
5. Copy the following files to the root directory of the HTTP
server:
- sip_4602D01A.txt (This file will be used by 4602
telephones.)
- sip_4602D02A.txt (This file will be used by 4602SW
telephones.)
6. Open the file “sip_4602D01A.txt” and perform the following
steps on the specified lines:
- #ConfigHttpSrvr
Delete “#” and enter the IP address of the HTTP server.
- #ProxyServers
Delete “#” and enter the proxy server.
- #RegistrarServers
Delete “#” and enter the registrar servers.
- #SiteOption
Delete “#” and enter 172. (This is the DHCP scope that
was created previously on the DHCP server for the SIP
telephones.) For information on how to set up a DHCP
server, see the section “Setting Parameters” in the Avaya
4602 SIP Telephone Release 1.1 Administrator’s Guide,
16-300037, Issue 2, September 2004.
-#DialPlan
Delete “#” and enter the dial plan. For information on how
to configure a dial plan, see the section “Configuring a
Dial Plan” in the Avaya 4602 SIP Telephone Release 1.1
Administrator’s Guide, 16-300037, Issue 2, September
2004
4 16-300158, Issue 1.1 October 2004
6
cont.
7. When finished, save your changes and then exit the file.
8. Open the file “sip_4602D02A.txt” and perform the following
steps on the specified lines:
- #ConfigHttpSrvr
Delete “#” and enter the IP address of the HTTP server.
-#ProxyServers
Delete “#” and enter the proxy server.
- #RegistrarServers
Delete “#” and enter the registrar servers.
- #SiteOption
Delete “#” and enter 172. (This is the DHCP scope that
was created previously on the DHCP server for the SIP
telephones.)
-#HotLine
Delete “#” and enter 0.
9. When finished, save your changes and then exit the file.
Convert the 4602 IP phone from H.323 to SIP, and then
7
administer the telephone. (The conversion from H.323 to SIP will
take approximately five minutes for each telephone.)
1. Connect the 4602 IP phone to the system.
2. At the 4602 IP phone, press * when Press * to program
appears on the display of the telephone.
3. Press # to go through all of the settings and access a blank
screen. Do not change any of these settings.
4. At the blank screen, press MUTE 7 4 4 #.
Sig=default appears on the display of the telephone.
5. Press * until Sig=SIP appears on the displays of the
telephone.
6. Save the change s.
7. Press MUTE 7 3 73 8 #. to reset the telephone. Do not reset
the values.
The telephone will convert from H.323 to SIP. After
approximately five minutes, the following message will
appear on the display of the telephone:
No Service
8. Press MUTE 4 6 3 6 #.
The IP address of the telephone is displayed. (You may want
to write down this IP address.)
9. Start your web browser, enter the IP address of the 4602 SIP
phone (from Step 2), and press ENTER.
The Login dialog box appears.
16-300158, Issue 1.1 October 2004 5
7
cont.
10. In the User Name box, type admin.
11. In the Password box, type barney.
12. Click the OK button.
The 4602 home page appears.
13. Click SIP Settings.
The SIP Settings page appears.
7
cont.
14. In the Name box, enter the AWOH extension assigned in
Avaya Communication Manager.
15. In the Password box, enter the password for this extension.
16. In the Messaging Extension box (in the Server Setup area at
the bottom of the page), enter the extension on Avaya
Communication Manager to which this phone will subscribe
for Messaging Waiting indication.
17. Click the Save button.
18. Click Phone Settings.
The Phone Settings page appears.
6 16-300158, Issue 1.1 October 2004
19. In the Display Name box, enter the calling name for this
phone (that is, the name that will appear on the display of the
called phone when this phone makes a call).
20. Make any other changes.
21. When finished, click the Save button.
22. Click Reset for the changes to take effect for the 4602 SIP
phone.
After the phone is converted successfully, SIP extension
appears on the display of the telephone.
Repeat Procedure 7 for every 4602 SIP telephone.
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