Auto-Zone Control Systems Remote Link II User Manual
www.wattmaster.com
Remote Link II
Technical Guide
Table of Contents
General Information ........................................................................................................................ 3
Remote Link II Overview ..............................................................................................................................................................3
System Requirements ..................................................................................................................................................................3
Quick Guide .....................................................................................................................................4
USB Driver Installation Instructions for Windows XP ...................................................................5
USB Driver Installation Instructions for Windows Vista and 7 .....................................................7
Disabling the Analog Modem Driver Installation ........................................................................... 8
Finding the COM Port Number ........................................................................................................ 9
Connections and Wiring ................................................................................................................ 10
Prism Setup Instructions for Remote Dial-Out ............................................................................ 12
Prism II Setup Instructions for Remote Dial-Out .........................................................................13
Prism Setup Instructions for Alarm Call-Outs ............................................................................. 15
Prism II Setup Instructions for Alarm Call-Outs .......................................................................... 15
Remote Link II LED Descriptions ................................................................................................. 16
Troubleshooting ............................................................................................................................17
Troubleshooting T ips ..................................................................................................................................................................17
Troubleshooting the USB Drivers for Windows XP ....................................................................................................................18
Changing the USB Serial COM Port Number.............................................................................................................................19
WattMaster Controls, Inc.
8500 NW River Park Drive · Parkville, MO 64152
Toll Free Phone: 866-918-1100
PH: (816) 505-1100 · FAX: (816) 505-1101 · E-mail: mail@wattmaster.com
Visit our web site at www.wattmaster.com
Windows
Form: WM-RLII-TGD-01C Copyright 2011 WattMaster Controls, Inc.
WattMaster Controls, Inc. assumes no responsibility for errors or omissions.
This document is subject to change without notice.
®
XP, Vista & 7 are registered trademarks of Microsoft Corporation.
Remote Link II Technical Guide
0
General Information
Remote Link II Overview
The OE419-06 Remote Link II is a modem used for alarm callouts and/or to provide for remote communications with your
control system. A second Remote Link II is required at the remote
computer when remote communication with the job site is desired.
The Remote Link II connects to the CommLink communications
interface at the control system location via a nine-pin serial cable.
A telephone line connects the Remote Link to the local phone
service. Using another Remote Link II connected to a computer
and phone service at a remote location, you can monitor and
control the system using Prism software. Connection is made by
dialing the telephone number of the job site where the Remote
Link II is located.
NOTE: WattMaster will not support any other internal or
external modems by other manufacturers.
Remote Link II
www.wattmaster.com
5.25
SIG
DET
RDY
SND
REC
PWR
CONTROLS
FRONT VIEW
7.00
1.5
System Requirements
To enable the Remote Link II to work with Prism, you will need
the following:
• Remote Link II package which includes modem,
9 VDC power supply, 6 ft. long USB cable, 7 ft. long
phone cable, serial cable, and installation instructions
• Conventional phone service (POTS), not attached to
a PBX
• CommLink IV with power adapter and USB cable
• USB drivers on CD-ROM (supplied)
• PC with available USB 1.1 or 2.0 port or serial port
(supplied by others)
• Microsoft
®
Windows® XP, Vista, or 7
(must be installed on the PC you are going to use)
• Prism or Prism II software (can be downloaded from
any of our websites)
Serial#
TELCO
LINE
COMPUTER
USB
MODEM
RS-232
POWER
9VDC
@500Ma
REAR VIEW
Figure 1: Front and Rear View of Remote Link II
Operator Interface
Revised 1/24/11
3
Remote Link II Technical Guide
Quick Guide
Important Notes
Follow the instructions to install the USB drivers.
Make sure you follow the appropriate directions for
your Windows version - Windows XP directions are
different from Windows Vista and 7.
Follow the included Remote Link II connection and
wiring instructions sheet (Figures 2, 3, and 4 on
pages 10-11 to connect and confi gure the Remote
Link IIs.
Make sure you follow the appropriate directions for
your Prism version - Prism directions are different
from Prism II.
Familiarize yourself with all system components and
review all documentation. Pay special attention to
“Cautions,” “Notes,” and “Warnings” since these may
keep you from experiencing unnecessary problems.
If you encounter any problems, please refer to the
Troubleshooting section of this guide fi rst. If you
can’t resolve the problem, please call WattMaster
Technical Support at our toll free number—
1-866-918-1100.
Quick Guide for Windows XP
Follow the four steps below to get your Remote Link II up and
running in no time.
Step 1: At the job site, connect the Remote Link II to the
CommLink IV using the supplied serial cable and
connect the CommLink IV to a computer. See
Figure 2 on page 10. Install the USB drivers for
the CommLink IV. If you are using the Remote
Link II solely for alarm call-outs, skip the steps
below and go to “Prism Setup for Alarm Call Outs” on page 15.
Step 3: If you are using a serial connection at the remote
dial-out site, you need to determine what serial
port (COM1 or COM2) the Remote Link II is using
before you set up Prism. If you are using a USB
connection at the remote dial-out site, you fi rst
need to install the USB drivers located on the
included CD-ROM and then determine the COM
port number before using Prism.
Step 4: Install and set up Prism software on your computer
to access your remote job site.
Quick Guide for Windows Vista & 7
Follow the four steps below to get your Remote Link II up and
running in no time.
Step 1: At the job site, install the USB drivers for the
CommLink IV. Connect the Remote Link II to the
CommLink IV using the supplied serial cable and
connect the CommLink IV to a computer. See
Figure 2 on page 10. If you are using the Remote
Link II solely for alarm call-outs, skip the steps
below and go to “Prism Setup for Alarm Call Outs” on page 15.
Step 2: At the remote dial-out site, if you are using a
USB connection, you fi rst need to install the USB
drivers located on the included CD-ROM and then
determine the COM port number before using
Prism.
If you are using a serial connection, you need to
determine what serial port (COM1 or COM2) the
Remote Link II is using before you set up Prism.
Step 3: At the remote dial-out site, connect the Remote
Link II to your PC using either a serial cable
connection or USB cable connection. See Figures
3 and 4 on page 11.
Step 4: Install and set up Prism software on your computer
to access your remote job site.
Step 2: At the remote dial-out site, connect the Remote
Link II to your PC using either a serial cable
connection or USB cable connection. See
Figures 3 and 4 on page 11.
4
Revised 1/24/11
Operator Interface
Remote Link II Technical Guide
USB Driver Installation Instructions For Windows® XP
USB Serial Converter Driver
Installation for Windows
These instructions only apply to the remote dial-out site.
CAUTION:
NOTE: If for any reason you cancel out of the New Hardware
1. At the remote site, plug the USB cable attached to the
2. Insert the USB Drivers CD-ROM into your CD-ROM
3. A message should pop up from the toolbar that reads,
You must use the drivers on the CD-ROM
supplied with the Remote Link II.
Wizard before installing the USB drivers or if you
receive an error message during installation, the drivers will not be installed. You must then install the
drivers using the directions in the XP Troubleshooting
Section on page 18.
Remote Link II into your computer’s USB port.
drive.
“Found New Hardware.” Click on the message.
®
XP
5. The next window that appears will ask, “What do you
want the wizard to do?” Select “Install from a list or
specifi c location (Advanced)” and click <Next>.
6. In the next window that appears, select the radio
button in front of the option “Search for the best
driver in these locations.” Uncheck the box that reads,
“Search removable media” and instead check the box
“Include this location in the search:”
4. The Found New Hardware Wizard will open and ask
the question, “Can Windows connect to Windows
Update to search for software?” Select “No, not this
time” and click
<Next>.
7. Click
<Browse> and locate the drive that your CD-
ROM is located on. Click
<Next>.
Operator Interface
5
Remote Link II Technical Guide
USB Driver Installation Instructions For Windows® XP
8. Highlight the Win98_Win_2000_Win98 directory by
clicking on it and then click <OK>.
9. The screen will now state, “Please wait while the
wizard installs the software...”
10. While the fi les are downloading, a Hardware
Installation Window might pop up as shown below.
Click <Continue Anyway>.
11. The wizard will then fi nish installing the software.
12. Once the wizard is done, click
<Finish>.
USB Serial Port Driver Installation for
Windows® XP
1. Once the USB Serial Converter software is installed,
the Found New Hardware Wizard will appear again to
download the USB Serial Port software.
2. Follow steps 1 though 7 of the previously described
USB Serial Converter Driver Installation instructions.
3. Click
4. Windows
5. Continue with the next section “Disabling the Analog
<Finish> when the wizard is done download-
ing the software.
®
XP requires you to restart your computer
before the new settings will take effect.
Modem Driver Installation in Windows® XP” on
page 8.
6
Revised 6/14/11
Operator Interface
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