Auto-Zone Control Systems Prism 2 User Manual

Graphical Interface

Technical Guide

TABLE OF CONTENTS
OVERVIEW...................................................................................................................................	3
STEP 1: Prism 2 Installation......................................................................................................	5
STEP 2: Job-Site Setup............................................................................................................	10
STEP 3: Prism 2 Configuration ................................................................................................	16
STEP 4: Communication Setup................................................................................................	18
STEP 5: Searching For Units ...................................................................................................	20
STEP 6: Selecting and Renaming Loops and Units.................................................................	21
STEP 7: Configuring Units .......................................................................................................	22
STEP 8: Configuring Unit Alarms.............................................................................................	27
STEP 9: Polling For Alarms......................................................................................................	28
STEP 10: Trend Logging and Printing......................................................................................	29
STEP 11: Tenant Override Polling ...........................................................................................	32
STEP 12: Creating Custom Screens........................................................................................	33
APPENDIX A - Screen Examples ..............................................................................................	39
APPENDIX B - DEMOMODE Setup and Operation.....................................................................	41
APPENDIX C - Setting Up Alarm Polling for the System Manager TS .....................................	42
INDEX ........................................................................................................................................	43

WattMaster Controls, Inc. 8500 NW River Park Drive · Parkville, MO	Form: WM-PRISM2-TGD-01J
64152 Toll Free Phone: [phone] PH: [phone] ·	Copyright December 2014 WattMaster Controls, Inc.
FAX: [phone] · E-mail: [e-mail]	WattMaster Controls, Inc. assumes no responsibility for errors or
Visit our web site at www.wattmaster.com	omissions.
Windows® 2000, Vista, 7 & 8 are registered trademarks of Microsoft	This document is subject to change without notice.
Corporation.

OVERVIEW

Features and System Requirements

Prism 2 is a complete Windows®-based graphical interface that allows you to interact with your WattMaster digital controls. The program provides standard, easy-to-understand status, setpoint, and configuration screens for each type of controller and has provisions for custom screens which allow floor plans, equipment photos, or user defined summary screens.

Prism 2 allows you to access and control schedules, trend logs, and alarm conditions. The program can be configured for direct on-site installation, remote modem connection, or TCP/IP Internet connection.

The Prism 2 program is a completely redesigned release of the original Prism Graphical Computer Interface. This program should be used on all new installations containing standard WattMaster Control product families.

NOTE: This manual is written for a person with a working knowledge of Windows® 2000, Vista, 7 or 8 and does not describeindetailtheprocessofcopyingfilesorotherWindows®- related functions. Learning the operation of Windows® is the responsibility of the operator using this equipment.

Feature Summary

Prism 2 provides a broad set of features:

•Easy to use

•On-site, remote modem, or TCP/IP communications

•User programmable description for every piece of equipment and user-defined custom screens

•Automatic retrieval of trend logs and export capability to spreadsheet and database programs

•Alarm Logs maintained on disk

•Alarm E-mail capability

•Encrypted History Logs

System Requirements

To use Prism 2 you must have a computer that meets or exceeds the following requirements:

Operating System

Minimum Hardware

•Windows® compatible computer

•Pentium 2 GHz Processor (Pentium 4, 2 GHz or greater, Recommended)

•1 GB RAM (or greater)

•120 MB hard drive space

•XVGA (1024 x 768) adapter and monitor (1280 x 1024, Recommended)

•Network card for TCP/IP connection when IP Module is used.

In addition, you must have a CommLink (CommLink II, III, IV or 5) installed on your system or be using a USB-Link in order to connect and communicate between your computer and the system. If remote communications to the installation are required, a Remote Link (Remote Link or Remote Link II) on-site modem (phone line) or IP-Module (Ethernet) must also be installed.

NOTE: Your Windows® font size should be set for “Smaller - 100% (default)” found in the Control Panel under Display Settings. Having the font size set to Medium or Large may cause Prism’s graphics to display improperly. See the section, “Setting Your Screen Resolution ” on page 4.

Software License

Prism 2 does not require any license agreement and may be freely copied and distributed.

Support Information

WattMasterControlsprovidesPrism2installationandconfiguration support. Call [phone] for free, direct telephone support or [phone] to talk to a Technical Support Representative. Support for all telephone services is available Monday through Friday, 7:00 AM to 5:00 PM central standard time.

NOTE: WattMaster Controls Technical Support cannot troubleshoot internal PC and/or Windows®- based operating system problems.

NOTE: WattMaster Controls Technical Support cannot troubleshoot firewalls, routers, and/or problems on a customer’s internal or external network. An IT professional may need to be consulted.

•Microsoft® Windows® 2000, Vista, 7, or 8 NOTE: Prism 2 is not intended for a server/client environment.

Prism 2 Technical Guide

Revised 12/01/14 3

OVERVIEW

Step By Step Guide

Setting Your Screen Resolution

Step By Step Guide Map

In order for Prism graphics to display properly on your computer screen, your screen resolution must be set to the default which is small font. If it appears that your graphics are not aligning properly, verify your system’s font size as follows (directions are for Windows 8):

Click on <start>, <Control Panel>, <Display>. The following screen will appear:

Select the radio button for “Smaller - 100% (default)” and click <Apply>. You will need to Logoff your computer for the changes to take affect.

Terms and Conventions

Commands are italicized. For example, the instructions will tell you to press keys that are found on the keyboard, click or select buttons and keys that are found on the screens, and enter or type text.

User input is boldface and enclosed in quotation marks. For example, you would type the numbers 9288 when the directions tell you to type “9288.”

All keys, buttons, and menu items that perform a function and are found on screens or the keyboard are boldface and enclosed with brackets. For example: press the <ENTER> key; click <Edit Passcodes>.

Main menus and field names are capitalized and in boldface. For example, “Type a number in the Number field.” “You can access that information from the Communications Menu.”

Screen and window names will always be capitalized and italicized. For example, “The Search for Units Dialog Box will appear.”

NOTE: You MUST press the <ENTER> key after data entry in order for the Prism program to accept and save your entry.

In order to operate Prism 2 effectively, you should read this entire guide. This guide will lead you through each step in configuring Prism 2—from entering passcodes to searching and selecting units for troubleshooting. Below is a quick overview of each step.

Step 1: Installing Prism 2—This section explains how to install the Prism 2 software, initiate communications, navigate the program, and enter and edit passcodes.

Step 2: Setting Up Job Sites—This section provides instructions for setting up each job site’s name, port, or IP address, CommLink type and configuration, alarm notification, and custom screen designation.

Step 3: Configuring Prism 2—This section describes how to have Prism 2 automatically restart after a power failure and broadcast time to all controllers. It also explains how to set up the main screen display picture.

Step 4: Setting Up Communications—This section explains how to establish communications via modem connection and TCP/ IP connection through your CommLink.

Step 5: Searching for Installed Units—This sections explains how to perform a unit search per job-site.

Step 6: Selecting and Renaming Loops and Units—This section explains how to select and rename loops and units.

Step 7: Configuring Units—This section describes how to configure controller setpoints, schedules, and overrides. It also explains how to configure units while off-line.

Step 8: Configuring Unit Alarms—This section explains how to individualize alarm settings for each controller.

Step 9: Polling For Alarms—This section explains how to view, acknowledge, print, and delete alarms.

Step 10: Logging and Printing—This section explains how to load, view, and print trendlogs from individual controllers.

Step 11: Tenant Override Logging—This section explains how to poll controllers for tenant override logging.

Step 12: Creating Custom Screens—This section explains how to create Custom Screens containing text, images, and live data.

Appendices—The appendices include examples of status and setpoint screens, instructions for DEMOMODE and instructions for setting up alarm polling for the System Manager Touch Screen.

Index—The index provides page numbers for easy reference to quickly find the information you need.

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Prism 2 Technical Guide

			STEP 1: PRISM 2 INSTALLATION
			Installing Prism 2
Step 1: Install Prism 2 Software			This is how the Prism 2 icon should appear on
Install From CD-ROM			your desktop. The background color is determined
			by your local computer’s desktop settings.
Step 1: Close out all other programs and applications.
Step 2: Insert your Prism 2 CD into the CD-ROM drive, locate
the PrismII.zip file, right-click on the file, and select “Extract All.”			Verifying Successful Installation
Step 3: The Extract Window shown below will open. Type C:\ as			Once the program opens, click the “Help” tab on at the top of the
your destination and select <Extract>.			Prism 2 Main Screen and click <About>. The window below will
			appear, displaying the version you just installed.

Step 4: The files will be extracted to a folder on your C drive called PrismII. Note: If you already have a PrismII folder at this location, the program will ask you if you wish to overwrite the files. Select “Yes to All.”

Step 5: Once the files are done extracting, open the PrismII folder on your C drive.

Step 6: Click on PrismII.exe to open the Prism 2 program. Note:	If the window shows a different version than what you intended
To send the program shortcut to your desktop, right-click on the
PrismII.exe file and select “Send to Desktop.”	to install, try re-installing the software. If you still are having
This is how the Prism 2 icon should appear on	problems or need help installing the software, please call (866) 918-
	1100 for free, direct telephone support or [phone] to talk
your desktop. The background color is determined	to a Technical Support Representative. Support for all telephone
by your local computer’s desktop settings.	services is available Monday through Friday, 7:00 AM to 5:00 PM
	central standard time.
Download From One Of Our Websites and Install

Step 1: Close out all other programs and applications.

Step 2: Open your browser and access one of our websites. From wattmaster.com or autozonecontrols.com, click on the “Software” tab. From orioncontrols.com, click on the “Downloads” tab and then select “Software.” From az2controls.com, click on the “Support” tab and then select “Prism Software.”

Step 3: Right-click on the Prism 2 Logo. From the list in the window that appears, select “Save Link As” (or “Save Target As”). Select the C drive as your file destination and click <Save> to download the file to your computer.

Step 4: Locate the PrismII.zip file on the C drive and doubleclick on it to reveal the Prism II folder and its contents.

Step 5: Click on PrismII.exe to open the Prism 2 program. Note: To send the program shortcut to your desktop, right-click on the PrismII.exe file and select “Send to Desktop.”

Communications

Several of the operations available with Prism 2 require that communications be active. At the top of the Prism 2 Main Screen is a button that displays <Off Line> when communications are not active. To activate or de-activate communications, simply click on this button. When communications are active, the button will turn green and display <On Line>.

If there is a problem establishing communications, the button will not turn green, letting you know that a problem has occurred that needs to be corrected.

Prism 2 Technical Guide

Revised 10/07/14 5

STEP 1: PRISM 2 INSTALLATION

Prism 2 Main Screen

Prism 2 Main Screen

When you first open Prism 2, the Prism 2 Main Screen appears. (Figure 1)

Main Menu	Top Toolbar	Title Bar
Toolbar Icons
Site Selection	Lower Toolbar
Window
Node Selection
Window
Loop Selection
Window
Unit Selection
Window
	Bottom Status Bar

Figure 1: Prism 2 Main Screen

The Main Menu contains the menus: File, Communications,

Maintenance, Setup, and Help.

The Top Toolbar displays the Refresh, Login, Job-Site, List, Custom, Logging, and Weather buttons, Selected Loop Name, Selected Unit, Unit ID #, and the Alarm button.

The Lower Toolbar displays the On-Line/Off-Line button, Dial-Out button, Connection, and Socket.

The Bottom Status Bar displays the Program Status, Access Level, and Current Date.

Located on the left side of the screen are the Site, Node, Loop and

Unit Selection Windows.

6	Prism 2 Technical Guide

STEP 1: PRISM 2 INSTALLATION

Prism 2 Main Screen

Top Toolbar

The Top Toolbar’s items are described below:

	Refresh				Button - Manually refreshes the screen. You may want to do this whenever you make a unit configuration change.
	Login		Button - Opens the Enter Passcode Dialog Box, allowing each user to enter their user name and passcode and gain access
	to the system.
	Job-Site Selection and Setup Button - Opens the Job Sites Window where you enter job sites, nodes per location, serial port
	or comm port #, IP address if applicable, and main screen display picture. You can enter 500 job sites, 500 nodes per job-site, 60
	loops per node, and 60 units per loop.
	List	Button - Opens the List Window where you can easily change names of loops and their units.
	Custom				Button - Opens the Custom Screen Graphics Program for you to create custom screens for your controllers. Can only
	be accessed with a level 3 passcode.
	Logging				Button - Opens the Trend Logs Window where you can view, print, and graph system data.
	Selected					Loop - Indicates the Loop selected in the Loop Selection Window. You can also rename the loop here.
	Selected					Unit - Indicates the Unit selected in the Unit Selection Window. You can also rename the unit here.
	Unit	ID# - Indicates the numerical identifier for the selected unit.
	Alarm			Button - Indicates an alarm(s) condition when bright red and displays <ALARM>. Will display <No Alarms> when none
	are present.

Lower Toolbar

The Lower Toolbar’s items are described below:

	Off Line/On Line Button - Displays whether or not the system has established communications.
	Dial-Out Button - Used for remote connections to dial out.
	Connection		- Displays the IP address of the current job site. This only applies to TCP/IP connections.
	Socket	- Used for factory level support diagnostics.
	Background			Tasks - When bars are full, indicates background communications are busy and may interfere with program
	functionality.

Bottom Status Bar

The Bottom Status Bar’s items are described below:

	Program		Status Message - Indicates Ready or Not Ready for the CommPort connection. Will also communicate the status of
	specific program tasks.
	Access	Level - This button displays the access level—View Status Only, Level 1, 2, 3, Factory Access, or Administrator
	Access. If you click on this button while logged on, it will log you off and display View Status Only.
	Current	Date - Displays the current date.

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Revised 5/1/13 7

STEP 1: PRISM 2 INSTALLATION

Entering Your User Name & Password

Entering Your User Name & Password

NOTE: There are six passcode levels. Level 0, Level 1, Level 2, Level 3, Level 4—Factory Level Access, and Level 9— Administrator Access. User names and passcodes can only be set up and changed by the Administrator.

When you open Prism 2, the message View Status Only is displayed on the right corner of the Bottom Status Bar.

Click the <Login> button found on the top left of the

Prism 2 Main Screen. The Login Window will appear.

Passcode Clearance Levels

Below is a list of the passcode levels and the default actions that can be performed at the various levels.

NOTE: To increase or decrease the default passcode levels for changing Space Temperature Setpoints and/or Schedules, see Setup/ Configuring Prism 2 on page 16.

Level 0—No Passcode Needed, View Status Only, Logged Off

Level 0 users can view temperatures and other status but no changes to setpoints, etc. can be made.

Level 1

NOTE: Aside from when clicking the <Login> button, the Login Window will automatically appear whenever Prism 2 needs a higher access level to perform a function.

System Administrators—Type in the Administrator User Name and Password. By default, the User Name is admin and the Password is admin. Then click <Login>. The status message

Administrator Access will now be displayed.

Once you have logged in as Administrator, you should now change your Administrative User Name and Password. See Editing User Names and Passwords on page 8. And also add User Names and Passcodes for all users.

All Other Users—Once you have been given clearance, type in your User Name and Password. Then click <Login>. The Login Window will automatically close, and the passcode will be tested against all previously defined passcodes to determine the passcode’s access level.

The status message Level 1, Level 2, or Level 3 will now be displayed.

You can log off the system by clicking on the access level indicator whenever you wish to secure the system.

Level 1 users can view temperatures and change space temperature setpoints. The setpoint screens for Level 1 users are simplified. No changes to schedules or other settings can be made.

Level 2

Level 2 users can change space temperature setpoints and operating schedules, but not configuration settings.

Level 3

Level 3 users have system manager access and can change all setpoints and configurations, but not user names and passcodes. Level 3 users can also access force modes. This Level is normally reserved for qualified HVAC service personnel.

Level 4—Factory Level Access

Factory Level Access allows additional troubleshooting tools, configurations, and diagnostics. These items can only be accessed under the direction of WattMaster Controls Technical Support.

Level 9—Administrator Access

Administrator Access is the only level that can Edit User Names and Passcodes. The default User Name is “admin” and the Password is “admin”. The defaults should be changed and recorded by the Administrator. If the Administrator forgets their login information, the

currently programmed Level 1 to Level 3 users will still be able to access the system if they have been given clearance. If not, Prism 2 will be locked out to all users except for View Only Level. The Administrator will then need to call WattMaster Technical Support for instructions on how to restore operation.

8

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STEP 1: PRISM 2 INSTALLATION

Editing User Names & Passcodes

Edit User Names & Passcodes

WARNING: MAKE SURE YOU CHANGE THE ADMINISTRATOR USER NAME AND PASSWORD IMMEDIATELY IN ORDER TO SECURE THE SYSTEM!

Step 3: Type the last name of the User in the Last Name field and press <ENTER>. In this example, the name is Frias. You can enter up to 30 alphanumeric characters. The Last Name is used by the History Log to identify who logged into the system and any setpoint changes they may have made.

NOTE: Only the Administrator can edit User Names and Passwords. You MUST press <ENTER> in each field to have the system accept the information.

From the Prism 2 Main Menu, click <Edit Passcodes> from the File Menu. The Edit User Passcodes Window will appear. See below for an example of setting up information for a Level 3 User.

Step 1: Identify the User Number by using the scroll bar. Or, if you already have the Users setup and are editing, you can type their name in the Search Field. If changing your Administrator User Name or Passcode, it will appear in the window ahead of User #1. Click the right arrow in the scroll bar and the user number will change sequentially. In the example above, you are setting up the information for User # 1.

You can enter 100 different users. This may increase in future versions.

Step 2: Type the first name of the User in the First Name field and press <ENTER>. In this example, the name is Tim. You can enter up to 30 alphanumeric characters. The First Name is used by the History Log to identify who logged into the system and any setpoint changes they may have made.

Step 4: Type the user name of the User in the User Name field and press <ENTER>. The User Name could be a nickname or a shortened version of the person’s name. You can enter up to 30 alphanumeric characters. In this example, the User Name is Black Cloud.

Step 5: Type a password in the Passcode field and press <ENTER>. Click the Show Code check box if you wish to see the characters while you are typing. You can enter up to 30 alphanumeric characters.

NOTE: A strong password is defined as at least 14 characters long and containing characters from at least 3 of the following 4 classes: upper case letters, lower case letters, numbers, and special characters, except for an apostrophe ‘.

Step 6: Type the passcode level of the User in the Code Level field. Valid entries are 0, 1, 2, 3, 4, and 9. Press <ENTER>. Refer to definitions of Passcode Clearance Levels on page 8 for further details.

NOTE: Only the Administrator can be set for Level 9. The maximum level for a normal user is 4, but that level should only be reserved for maintenance personnel and not used by anyone else.

Step 7: When you are finished editing, click <Exit> to close the window.

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STEP 2: JOB-SITE SET-UP

Job-Site Set-Up

Step 2: Setting Up Job Sites

The second step in the Prism 2 Setup procedure is to program the specific job-site access settings and desired initial displays for each location.

Click on the <Job-Site> button located on the Top Toolbar of the Prism 2 Main Screen. The Job Sites Window will appear. (Figure 2)

Figure 2: Job-Sites Window

NOTE: You must configure each of the fields in this window for every one of your job sites.

Serial Port:

TCP/IP—If you are using TCP/IP communications, leave the Serial Port field set at “No Port Selected” which is the default.

Job-Site Name:

When you first open the Job Sites Window, the Job-Site Selection Window will be empty. Click on an empty location. The Job-Site List # will display the number you have selected. In the Selected Location field, type a name for your job-site and press <ENTER>.

Serial or USB—If Prism 2 will be connecting directly to a CommLink through the Serial or USB Port, select the port that you have connected your CommLink to and enter 0.0.0.0 for the Node IPAddress. COM Port #9 is the maximum port number supported by Prism, so if your USB port is #10 or higher, you will need to manually force the port to a lower port number using the Device Manager found in your Windows® Control Panel. This procedure is documented in WattMaster’s CommLink IV and CommLink 5 Technical Guides.

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Prism 2 Technical Guide

			STEP 2: JOB-SITE SET-UP
			Job-Site Setup
Phone Number			If you are not using an Internet connection, enter 0.0.0.0 in this
			field and press <ENTER>. If using TCP/IP, enter the IP address of
			your CommLink IV w/IP or CommLink 5 w/IP device and press
			<ENTER>.

If you are configuring Prism 2 to access to a remote job-site that uses a modem connection instead of an Internet connection, enter the modem phone number in this box. It may be necessary to put a pause in with a comma to successfully dial out. Prism 2 will dial this number to make a connection when you select this job-site and the <Dial-Out> button.

Alarm Polling Enabled

If you require a time and date stamped log of alarming or you require e-mail notification of alarms, check this box to enable Prism 2 to poll for alarms. Checking this option will cause the Alarm button to light up on the Prism 2 Main Screen. Prism 2 must be left running on a computer 24 hours a day, 7 days a week for this function to operate correctly.

Tenant Logging Enabled

NOTE: If you are using a crossover cable to connect your CommLink IV w/IP or CommLink 5 w/IP to your computer, youwillneedtoaccessyourNetworkSettingsinyourWindows® Control Panel, change from DHCP to a Static IP Address, and enter the IP Address and Mask provided by your IT personnel.

The Node IP Address identifies the TCP/IP address of the CommLink IVw/IPor CommLink 5 w/IPthat you will be accessing for the selected job-site. If your job-site has multiple buildings with multiple CommLink IV w/IP or CommLink 5 w/IP devices, each device address can be programmed here.

Simply select the location from the list box to program and type in the IP address in the xxx.xxx.xxx.xxx format. You can also enter a name for each Node or CommLink IV w/IP or CommLink 5 w/IP to aid in identifying which building you are communicating with. This allows multiple CommLinks to appear as one job-site, and Prism 2 will then be able to monitor all nodes for alarming or trend information instead of a single node. You can enter up to 500 nodes per job-site.

If you require tenant unoccupied override information for billing purposes and have installed the MiniLink Polling Device, check this box. Prism 2 can be configured to monitor for individual tenant space temperature sensor push-button overrides and can create reports totalizing each zone’s afterhours usage. See Section 11 - Tenant Override Logging for more information.

Auto-Zone Setpoint Verification

Only check this box if you are usingAuto-Zone Controllers. Do not check this box if you are not using Auto-Zone Controllers, because it will slow communications.

Node IP Address and Node Name

NOTE: Only CommLink IV w/IP or CommLink 5 w/IP devices can be configured and used as multiple Node devices. Serial versions and older versions of the CommLink are not supported.

NOTE: Please avoid skipping Node addresses in the list box and keep all your CommLinks consecutively listed. 001 is always the Main Job-Site. The 001 Node Name defaults to Main Site, but you can change the name.

The figure below shows an example of Node IP Addresses and Node Names for a job-site with multiple buildings.

NOTE: You should never have a Serial Port and a Node IP address entered at the same time. Only one method of communications is available per job-site.

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Revised 7/25/11 11

STEP 2: JOB-SITE SET-UP

Network Configuration and Alarm Notification

Type of CommLink	Alarm E-Mail / Text Message Notification

In the Type of CommLink Selection Box, select the type of CommLink or USB-Link that you are using. If you are setting up a node, the only type of CommLink you can use is a CommLink IV w/IP or CommLink 5 w/IP.

Network Configuration

You must select the configuration of the CommLink or USB-Link you have connected to your computer as this affects setting up the CommLink and polling for alarms.

Multiple Loop System contains MiniLinks that divide up Configuration the units across logical boundaries or contains

large quantities of similar units that exceed the number of units allowed on a Single version CommLink. CommLink must be set to Multi.

Single Loop	System contains 60 or fewer units that can
Configuration	exist on a single communications loop.
	CommLink must be set to Single.
Auxiliary	This is only applicable on older existing
CommLink	systems. System contains a CommLink set
	to Multi and MiniLinks and the user needs to
	add a second computer to monitor the system.
	The second computer cannot be used for
	alarm monitoring.
USB Link	System contains a standard CommLink.
Network	USB-Link must be set to Network.
USB Link	System does not have a CommLink or
Stand-Alone	you are connected to a single controller and
	have disconnected the communication loop
	from the board. Set the USB-Link to Stand
	Alone.

If you require e-mail or text message alarm notification, you may enter up to 10 e-mail addresses in this list box. Prism 2 must be enabled for Alarm Polling and must be running continuously to monitor for new alarms and generate e-mails containing the alarm information. See how to set up text messaging in the Text Message section below.

Type an e-mail address and press <ENTER>. The e-mail address will appear in the box below the entry field. Click on an empty line below the e-mail address you just typed and then place your cursor back in the field to type an additional e-mail address. To delete an e-mail address, click on it so that it appears in the entry field, highlight it, and press the <BACKSPACE> key or <SPACEBAR> and then press <ENTER>.

Whenever an alarm is detected, each individual on the list will receive e-mail or text message notification of the site location, the unit address and description, and a brief text message identifying the alarm condition.

WARNING: Your computer must be set up with a standard e-mail account using any of the standard e-mail programs such as Outlook Express or Mozilla Thunderbird for this option to operate correctly!Failure toset up a standard e-mailaccount will result in unreliable alarm notifications!

Text Message— Most cell phone providers have as a free* option (charges may apply in some instances) an E-mail to TEXT service for their cell phone plans. Any alarm type level that is generated would be sent to that cell phone number as a text message. *Usually the cell phone providers will have an unlimited text messaging option.

When using Verizon cellular service, the text messaging e-mail address is your 10-digit phone number followed by @VTEXT. com. For example, if your phone number is 1-555-555-5555, your e-mail address (for TEXT MESSAGING) would be 5555555555@ VTEXT.com.

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Prism 2 Technical Guide

STEP 2: JOB-SITE SET-UP

Alarm E-mailing and Display Picture

When using Sprint cellular service, the text messaging e-mail address is your 10-digit phone number followed by @messaging. sprintpcs.com. For example, if your phone number is 1-555-555- 5555, your e-mail address (for TEXT MESSAGING) would be [e-mail].

When using AT&T cellular service, the text messaging e-mail address is your 10-digit phone number followed by @txt.att.net. For example, if your phone number is 1-555-555- 5555, your e-mail address (for TEXT MESSAGING) would be [e-mail]. net.

Auto-Detect:

If you don’t know which method your server uses, you can select this option and the MailSend program will try each method and use the one that operates on your system.

CRAM MD5:

This would be the default method if TLS is checked. It is not available if TLS is not checked, but the other 3 methods are. Your service provider can tell you if this is the preferred method.

Auth Login:

Your service provider will tell you if this is the required method to send authenticated e-mail.

SMPT Server Information for Alarm E-Mailing

Server Name:

This is the SMTP mail server provided when you set up your e-mail account. For example, Time Warner Cable uses smtp-server.kc.rr. com and WattMaster uses mail.wattmaster.com

User Name:

This is the e-mail address you created when you set up your e-mail account.

User Password:

This is the password required to send and receive mail on your account.

Return Address:

This is the address that is notified when the mail is undeliverable.

SMTP Port:

Use the default port #25 unless your IT department specifies otherwise.

In the Authentication Window: Use TLS:

This should be checked unless your e-mail service does not require secure e-mail transactions.

Plain:

No authentication is required to send e-mail.

Send Test Message:

Click this button to send an alarm notification test message to everyone listed in the Alarm E-Mail Notification Dialog Box.

Custom Screen Display Picture

Once you have created your Custom Screen(s) you can revisit this field. Custom Screen instructions are found on page 33. Custom Screens can be floor plans or groups of controllers or whatever you decide is necessary to ease the monitoring of your system. When you revisit this field, click the <Select File> button to select the custom screen you wish to be associated with the job-site. Once you choose a Hot Spot from the Main Screen display (described on page 38), you can click on the Hot Spot and go straight to the custom screen.

Hot Spots from Main Screen Picture

Once you create a Hot Spot on the Main Screen display (described on page 38), the coordinates for the Hot Spot will show up in this field. If you have forgotten where you placed a Hot Spot, these coordinates will allow you to troubleshoot the location. If you want to delete a Hot Spot, click the <Clear> button.

Prism 2 Technical Guide

13

STEP 2: JOB-SITE SET-UP

Auto-Logging

Export/Import to Selected Job-Site

Once you have completed setting up your job-site and have performed a search for all installed units (see page 20) and have given them names, you can revisit this field which enables you to copy job-site settings to another computer so you don’t have to reenter the information.

To export data, select the job-site you wish to export by highlighting it and then select the Export Drive Location to store this information. You can export to any form of removable media that your computer is capable of writing to. Make sure that the media you choose is supported by the computer you will be importing this data to! Click the <Export> button to initiate this procedure. Once the data is stored, take the removable media to the other computer, insert it, and select the Import Drive Location for that computer and the job site list number (click in the Job-Site Selection List Box to make this selection) and then click the <Import> button. All installed units and names should now appear on the Prism 2 Main Screen when you exit the Job Sites Window.

Delete Job-Site

If you want to delete a job-site, highlight the job-site in the JobSite Selection Window so that its name appears in the Selected Location field. Then click the <Delete Job-Site> button next to the Job-Site List # field.

A message will appear asking you if you really want to delete the job-site. This is a precaution in case you click the <Delete JobSite> button by mistake. Click <Yes> or <No>.

Auto-Logging Settings

Log Times

If you would like Prism 2 to automatically retrieve controller trendlogs on a regular basis, click <Log Times> from the Job Site Window’s Top Menu Bar. The Auto-Log Retrieve Times Window will appear. Select the times of the day you would like Prism 2 to perform this function.

NOTE: You can force Prism 2 to start the Auto Logging procedure at any time by making sure your communications are

On Line and then selecting <Start AutoLog> from Prism 2’s

Communications Menu.

How often you should gather logs depends on the shortest logging interval you have specified on any selected controller. Some of the older families of controllers support 60 rows of log data whereas newer families have 120 rows. Each row of log data contains a time and date stamp and any relevant data for the type of control it performs.

For example, a Variable Air Volume Box Controller logs its Space Temperature, Heating and Cooling Setpoints, Supply Air, and Damper Position in each row.

If you entered the shortest log interval of 1 minute for a unit with 60 rows of data, you would need to retrieve data every hour to prevent loss of log data. If you left the default log interval of 15 minutes, then you could load the log data twice a day and not lose any data since 15 minutes times 60 rows = 900 minutes of data (15 hours).

On a unit with 120 rows, that same 15-minute interval would yield 1800 minutes of data or 30 hours, which means you could retrieve logs once a day without losing data. Don’t worry about overlapping data if your logs exceed the auto-log interval. All duplicate data is discarded and any files created for a single day are loaded as a whole to create one log listing per day. Keep in mind that a time and date stamped file is created every time you retrieve a log from a controller, so unnecessary polling should be kept to a minimum. If you retrieve logs every hour, then 24 files will be created for each day of the year.

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STEP 2: JOB-SITE SET-UP

Auto-Logging

Log Units

Once you have selected the Log Times, you need to select which units to retrieve log data from. If you have controllers such as Lighting Panels which don’t have internal logs, you don’t need to select them.Also, if you don’t need archival storage of log data, you may only want to activate this feature to troubleshoot a job-site, and then disable this feature once everything is running smoothly again.

Click <Log Units> from the Job Site Window’s Top Menu Bar and select units to be logged.

As you can see on this sample screen, only three units have been selected for auto-logging four times a day (See Log Times sample screen). All other units will be ignored during this process.

Keep in mind that on systems with multiple communications loops, you will need to select each loop one at a time from the Loop Selection List Box and then check each desired unit on the selected loop.

NOTE: If you are using multiple CommLink IV w/IP or CommLink 5 w/IP devices on a campus setting, you will need to select each Node and then each Loop along with the Units on those loops that you would like to auto-log. Prism 2 will open communications with each CommLink IV w/IP or CommLink 5 w/IP in order and retrieve the logs from each building.

NOTE: Auto-logging places a heavy demand on the communications pipeline. If you are viewing Status or Setpoint screenswhenitistimeforanauto-logtooccur,itwouldbebestto close out your viewing session until the logging is complete. This helps to avoid missing packets of data or extending the logging procedure because it would be competing for communications time with a Status Screen polling for live data.

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STEP 3: PRISM 2 CONFIGURATION

Configuring Prism 2

Step 3: Configuring Prism 2

Prism 2 can be configured to poll for trendlogs or alarm conditions on a continuous basis. If your computer experiences a power outage, Prism 2 will not automatically restart without a few user settings to make this happen.

From the Setup Menu, click <Configure>.

The Prism 2 Configuration

Dialog Box will appear.

Auto Re-Start After Power Failure

Click the checkbox for Auto Re-Start After Power Failure.

In order for Prism 2 to automatically restart after a power failure, you must place a shortcut to PrismII.exe into the C:\Documents and Settings\All Users\Start Menu\Programs\Startup folder.

When the computer reboots and Prism 2 restarts, the communications port will open up automatically and resume any alarm or trend logging.

An Uninterruptible Power Supply (UPS) device can be attached to your computer to handle the short power glitches and prevent the computer from needing to re-start. Longer power outages will still need this auto re-start method to return to normal operation.

Broadcast Time to Keep Controllers

Synchronized

Select this option to keep all controller real time clocks synchronized and to handle daylight savings changes.

Click the checkbox for Broadcast Time to Keep Controllers Synchronized.

NOTE: Prism 2 must be running on a continual basis for this option to work.

This broadcast occurs once an hour and is helpful in keeping all time stamped items, such as trendlogs, synchronized with each other.

Passcode Level for Space Setpoint Access and Scheduling Access

Although passcode level access defaults are set in the Edit Passcodes Window (see page 9), you can increase or decrease the default passcode level access for Changing Space Setpoints (default Level 1) and for changing Schedules (default Level 2) to levels between 0 through 3.

In order for Prism 2 to save any changes that you make in these fields, you must press <ENTER> after entering the new value.

NOTE: You must have a Passcode Level of 3 or aboveto change these settings.

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Prism 2 Technical Guide