JetStream is a revolutionary technology and software product range for the real time design review of the
largest 3D models. JetStream products enhance 3D CAD navigation, collaboration and coordination to
liberate the benefit of designing in 3D. This book includes documentation on the entire NavisWorks
JetStream v5 product range, including :
•License Manager
•Roamer
•Publisher
•Presenter
•Clash Detective
•TimeLiner
Autodesk, Inc. reserves the right to make changes in specification at any time and without notice. The information furnished by
Autodesk, Inc. in this publication is believed to be accurate; however, no responsibility is assumed for its use, nor for any
infringement ofpatents or other rights of third parties resulting from its use.
JetStream and the JetStream logo are registered trademarks of Autodesk, Inc. All other trademarks and copyrights are property of
their respective owners. All rights reserved.
Contains Autodesk(R) RealDWG by Autodesk, Inc., Copyright (C) 1998-2007 Autodesk, Inc. All rights reserved.
This software is based in part on the work of the Independent JPEG Group.
Contains a modified version of Open CASCADE libraries. See the license file "OpenCascadeLicense.txt" in the JetStream
installation directory. Source code is available from www.navisworks.com/files/OpenCascade.zip.
LightWorks and the LightWorks logo are registered trademarks of LightWork Design Ltd. LWA, LWA-Enabled and the LWA-Enabled
logo, Interactive Image Regeneration, IIR, A-cubed, Feature-Following Anti-Aliasing and FFAA are all trademarks of LightWork
Design Ltd. All other trademarks, images and logos remain the property of their respective owners. Copyright of LightWork Design
Ltd. 1990-2005, 2006.
The NavisWorks License Manager User Manual is divided into 3 chapters: Essential, Useful and
Interesting Reading.
Essential reading explains the installation and licensing of fixed, networked and floating NavisWorks
licenses. It covers the registration process, and how to recover or transfer licenses. If you read nothing
else in these user manuals, read this section! Systems administrators and power users are recommended
to read all sections.
Useful reading describes the tabs of the License Manager in more detail. This will be useful should you
wish to know more information on your NavisWorks setup and for alternative ways of working with your
NavisWorks licenses..
Interesting reading covers more advanced topics. This will be useful for more advanced network setups,
increased understanding of the licensing system and may be of further assistance when troubleshooting.
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Chapter 2.Essential Reading
This section describes the most essential aspects of the NavisWorks License Manager. Standard users
are recommended to read this chapter, if nothing else. System Administrators are recommended to read
all chapters of the License Manager book, to fully understand the licensing system and its available
features.
2.1.Installing JetStream
Insert the JetStream CD into your computer's CD-ROM drive. The JetStream Installation Menu should
start automatically. If the Menu does not launch automatically, double click on Menubox.exe at the root
of the JetStream CD. Follow the instructions on the menu to install and license JetStream.
The installer will load all supported languages and then automatically run in the language that best
matches the settings on your computer. To run JetStream in another of the supported languages, you
simply need to add one of the following arguments to the desktop shortcut. To do this, right click on the
JetStream desktop shortcut and choose Properties from the context menu. In the Target field, after
..\roamer.exe" enter a space, then one of the following:
Language selector
-lang enuEnter this for English localization
-lang deuEnter this for German localization
-lang jpnEnter this for Japanese localization
-lang rusEnter this for Russian localization
-lang chsEnter this for Chinese (PRC) localization
2.2.First Steps
The JetStream License Manager is a separate application used to manage everything concerning your
JetStream licenses. It is installed along with JetStream, or you can install it on its own for setting up
License Servers (for more details on this, see Section 2.7, “ Served licenses ”). You can access the
License Manager from Start, Programs, JetStream JetStream, License Manager, but for your
convenience, on first installing JetStream, it will open automatically and start the license wizard, which
looks like this:
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Essential Reading
You must first select the type of computer you are running the license wizard on. Here you have three
options:
•"Desktop". Select this if you have a normal desktop computer or workstation.
•"Laptop". Select this option if you use a portable computer such as a laptop or notepad machine.
•"Server". Select this option if you are installing on a server machine, or if your computer does not fall
into any of the above catagories.
If you check the "Laptop" option, you will be taken to another screen asking you about the ethernet card in
your laptop computer.
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Essential Reading
Note
In order for your JetStream product to work correctly when you are both in and out of the office, it
is important that you select the correct option on this screen.
•"In my docking station". Select this option if you connect your network cable into a docking station.
•"In my laptop computer". Select this option if you plug your network cable directly into your laptop
computer.
•"I don't connect to a network". Select this option if you do not connect your computer to a network.
•"I don't know". Select this option if you are not sure where your ethernet card is located.
If you use multiple cards (e.g. a standard LAN card at work and a wireless card at home) select the "I
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Essential Reading
don't connect to a network" option, as you will need to disable Ethernet ID locking to ensure JetStream
JetStream works when using either card.
The license wizard uses this information to set up the options related to Ethernet card ID locking (see
Section 4.3.3, “ Options ”).
After the pages to determine your computer type, you will be asked what sort of license you want to install
on your machine.
To install a fixed license on a stand-alone machine, or floating licenses on a server, choose the first
option, "Install licenses on this machine" and follow the instructions in Section 2.3, “ Requesting and
installing a JetStream license ” or Section 2.7.2, “ Setting up the server ” respectively.
Otherwise, if you are setting up a client to take its licenses from a server, then choose the second option,
"Use floating licenses from a remote server" and follow the instructions in Section 2.7.3, “ Setting up a
client ”.
Requesting, Recovering and Returning licenses work the same way, whether you're installing them on a
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Essential Reading
stand-alone PC or for licenses to be served from a server.
Note
As with most software, you need to have administrator privileges on the PC that you are installing
JetStream.
2.3.Requesting and installing a JetStream license
•To install a new license, or to add more modules to your existing licenses, select Request License
from the License Wizard menu. The Request License Wizard will be displayed:
•One by one, enter the serial numbers of your JetStream modules and click Add after each. This will
add the products to the list box. Once all of your products are entered, click Next.
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Essential Reading
•Enter your personal contact details, then click Next.
Note
The starred items (*) are required, whereas the others are optional.
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Essential Reading
•Enter your company's contact details, then click Next.
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Essential Reading
•The final wizard dialog offers you two options to register your product:
1.Now via the Internet directly from this machine. This option is recommended if you have a
direct Internet connection.
Click Finish and the License Manager will link to NavisWorks Ltd.'s system, register your
products and install your license file. When the License Manager informs you of success, your
products are licensed and you can use NavisWorks.
2.Create a license request file to send to NavisWorks Ltd.. If you have no internet connection
from your machine, or your firewall does not permit connection, then you will need to select this
option and manually process the license.
Click Finish and the license request file will be created. You will be advised in a message box
wherethisfileislocated,(bydefaultC:\ProgramFiles\NavisWorks
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Essential Reading
Licensing\Transfer\send_to_navisworks.txt).
Note
Once the license request file is created, it can be sent to NavisWorks Ltd. from any machine,
either by email or uploaded on the NavisWorks website. If you do not have email on your
machine therefore, copy the file and take it to any machine that does have email or Internet
access.
Whilst manually processing this request, your existing licenses will be killed. This will prevent
JetStream from functioning until the new license has been accepted.
Attachthesend_to_navisworks.txtfiletoanemailandsenditto
<autolicense@navisworks.com>. A license file will be sent by return email.
(This email address is an automated address and should not be emailed with anything other than
the send_to_navisworks.txt file.)
or
Uploadittothewebsitehttps://register.navisworks.com/autolic.htm
[https://register.navisworks.com/autolic.htm]. Once processed (this should only take a few
seconds), you will be prompted to download a license file.
Save the license file to a temporary location on the machine that created the license request file,
preferably the original Transfer directory. The file should be named accept_new_license.lic
when saved. If the file is named differently, JetStream may not recognise it.
Start the License Manager (Start, Programs, JetStream JetStream, License Manager), then go to
License Wizard, Accept License. Browse to the license file in the temporary location, then
choose Open and then Finish. This will install the license on your machine.
2.4.Recovering a license
If you lose your JetStream license for whatever reason, there is a good chance you can recover it by
doing the following:
•Go to Recover License from the License Wizard menu and check the Confirm box before clicking
on Next.
•Your serial numbers and contact details should have been remembered by the License Manager, but
if not, complete the next two forms again and click Next.
•You have two methods by which to recover your license, which are the same as the registration
methods. See Connection Methods for more information on these options in order to choose how you
would like to recover your license.
There are certain situations where recovering may not work. These are outlined in Section 4.4, “
Situations when Recovering and Returning Licenses Fails ”.
2.5.Returning a license
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Essential Reading
You cannot directly transfer a license from one PC to another, but you can return your licenses to
NavisWorks Ltd. in order to Request them from another PC. Returning a license effectively kills it on one
PC and gives you a credit in NavisWorks Ltd.'s system so that you can request the same license from
another PC. Please note that you cannot return just some modules and leave others on the PC. If you
wish to transfer just some of your JetStream modules, then you have to return them all and request them
individually again from the PC's on which you want to use them.
To return your license:
•Go to Return License from the License Wizard menu and check the Confirm box before clicking on
Next.
•Your serial numbers and contact details should have been remembered by the License Manager, but
if not, complete the next two forms again and click Next.
•You have two methods by which to return your license, which are the same as the registration
methods. See Connection Methods for more information on these options in order to choose how you
would like to return your license.
Note
If you return your licenses via a license request file, the license file returned to you (by email or
download) will need to be Accepted (see the section called Accepting a License) on the machine
returning the licenses, to complete the return license process. If successful, you will receive a
message advising "License Returned".
Once your licenses have been returned, JetStream will no longer run on your PC, but you will be able to
Request them again from any other PC in your organisation (note that the JetStream End User License
Agreement forbids you to "loan, rent, sell, sublicense or otherwise transfer the Software Product and/or
documentation to third parties"). To install your licenses again, follow the steps in Section 2.3, “
Requesting and installing a JetStream license ”.
2.6.License Types
There are two types of JetStream license: Fixed and Floating.
1.Fixed licenses. These are licenses locked to a single machine and sometimes called stand-alone
licenses. Each client PC must be individually licensed.
2.Floating licenses. These are concurrent licenses served from a server. A license is needed for each
client PC that will access a floating license at the same time. For example, if you have 10 floating
licenses installed on the server, then any 10 client PCs can be running JetStream at the same time.
2.7.Served licenses
2.7.1. Served licenses overview
JetStream served (floating) licensing allows you to set up and manage all or some of your licenses on a
server and access them from client PCs, giving you simpler, more central management of NavisWorks
licenses. Setting up NavisWorks served licenses is a two stage process - first you have to install the
licenses on the server and then you have to connect to the server from the client PCs that will be using
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Essential Reading
JetStream.
Note
The JetStream License Server will only run on Windows NT, Windows 2000, Windows XP or
Windows Server 2003.
It is not possible to float Fixed licenses on a network server.
2.7.2. Setting up the server
The server installation works in the same way as a fixed installation, except that it installs a service that
constantly runs in the background to serve the licenses from the server. Make sure that you use either the
Server or Custom install method to install the JetStream License Server for server installations - served
licenses will not work without this service.
Note
The Server install option will not install the JetStream program files. If you wish to run JetStream
itself on the server machine(and not just the License Server), select the Custom install and
ensure the License Server option is selected.
You can install the License Manager independently of the full NavisWorks program for minimal installs on
the server. The minimum you need to install is the JetStream License Server and the NavisWorks License
14
Manager. Once running, you should see a JetStream Licensing service in the Services section of your
administration tools in Windows.
If JetStream has just been installed on the machine, the Installation Wizard will automatically run. When
asked for what type of license you wish to set up, choose "Install licenses on this machine". If you are
returning to this machine to set up the license, you can choose Request License from the LicenseWizard menu.
Finally, use the License Manager in exactly the same way as for a stand-alone installation to enter the
serial numbers of all the products you have purchased and register them with NavisWorks Ltd. See
Section 2.3, “ Requesting and installing a JetStream license ” for full details on how to do this. When your
licenses are installed on the server, start the JetStream licensing service from the Services section of
your administration tools in Windows. You can then set up the client machines.
2.7.3. Setting up a client
On the client PC, install JetStream as if installing a fixed license (you do NOT install the License Server
option for the clients). If JetStream has just been installed on the machine, the License Wizard will
automatically run. When asked for what type of license you wish to set up, choose "Use licenses from a
remote server". If you are returning to this machine to set up the client license, you can choose NetworkServer from the License Wizard menu. The following dialog is displayed:
Essential Reading
15
Essential Reading
If active, check the "Enable Network License Server Usage" check box. In the upper text box type in, or
browse to, the server where your JetStream Licenses are installed and being served from. This should be
the fully qualified domain name (FQDN) or IP address of the server. If only the name of the server is
supplied, the default domain for the client PC will be used to create a fully qualified domain name. The
Server FQDN is displayed in the Machine Name field of the Advanced tab on the Server machine.
The lower text box shows the port number that will be used to communicate with the server. You should
only change this if instructed to do so by your server administrator. See the section called "Setting the
Network Server Port" for more information.
Click Finish to complete the process. The Network Modules tab will be displayed, listing all licenses
being served from the Server you're connected to and identifying those licenses Accessible from your
client machine. See the section called "Network Modules" for more information.
When JetStream now starts, it should get its licenses from the Server.
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Chapter 3.Useful Reading
This section describes in more detail the operation of the NavisWorks License Manager.
3.1.The License Manager tabs explained
The five tabs on the License Manager allow you to view and manage your licenses.
3.1.1. Current Licenses
This tab shows all the products that are installed on the PC by serial number and product description.
To the left of each serial number is an icon, signifying the current status of the license:
•A Green ticksignifies that the license is valid and working correctly.
•An Exclamation marksignifies that a module within the license has expired. For full licenses this
is most likely to be Bond, in which case the license is still valid, (however you will need to renew your
Bond subscription to continue to receive support and upgrades. See the JetStream website,
http://www.navisworks.com/bond.htm [http://www.navisworks.com/bond.htm]). See License Properties
for more information on finding out which module has expired.
•A Red crosssignifies that the license is invalid and not working. If this license has been valid and
working on this machine previously, it may have been invalidated by a change to the machine. See
License Properties for more information on invalid licenses.
If you click on a serial number in the Current Licenses tab and then click on the Properties button, the
License Details dialog will be displayed:
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Useful Reading
The License Details dialog shows all of the internal modules that come with the selected product license.
This provides a description of the module; the version number; the Module name; the count (number of
licenses); the expiry date (when the module expires); and the license type. The license type will either be
Local, if it is a fixed license, or Float, if it's a floating license. Evaluation licenses are time limited and they
will have an expiry date, shown in this dialog. Full JetStream licenses do not expire and will therefore be
identified as Perpetual.
Note
JetStream Bond is an annual subscription and therefore has an expiry date. The Bond module in
the License Details dialog displays this expiry date. This is read by the NavisWorks License
Manager and you will be prompted from 30 days prior to expiry, that your subscription needs
renewing. If you choose not to renew your Bond subscription, your license will continue towork as normal, though you will no longer be eligible for support and upgrades. See the
JetStream website, http://www.navisworks.com/bond.htm [http://www.navisworks.com/bond.htm]
for more information on the JetStream Bond.
If you have renewed your Bond subscription, the NavisWorks Ltd. system will be updated accordingly.
You will then need to Request your licenses again in order to update them on your machine, with this
new information. As you are already using the licenses, you should not need to enter any of your details
or serial numbers again, simply go to License Wizard, Request License, (provided your details are
listed) click Next three times to get to the connection screen. Connect to NavisWorks Ltd. via your chosen
method (see the section called license connection methods for more information).
The User machine locking text box on the License Details dialog is enabled if the product is a
networked or floating product. It shows a semi-colon (;) separated list of machines that are allowed to use
these licenses. If the product is networked, new machines are automatically added to the list on first
connection, up to the maximum number of licenses available. It can also be used to restrict the use of
floating licenses.
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Finally, at the bottom of the License Details dialog there is a status for the selected license. If your
license is invalid, there will be a reason for this stated here, which may provide an idea as to what is
causing the problem. For example, Invalid Block Machine ID : ID:123ABC+ET123456ABCDEF. The ID:
value is the CrypKey ID in the license file and the ET: value is the Ethernet ID in the license file (Note:
CrypKey is the security software used by the NavisWorks License Manager). Both of these values (from
the license file) must correspond to the Machine ID on the Advanced tab. If the CrypKey ID has changed
on your machine (possibly due to reinstalling JetStream), then you may be able to Recover your license.
If the Ethernet ID has changed, then the network card being used/detected now is different from that
when first licensed. If you can use the original card again, the license should be validated. Once valid,
you will then be able to Return your license, then Request it again with the new network card (or, if using
multiple cards, disable Ethernet ID Locking before requesting the license. See License Manager Options).
3.1.2. Local Modules
Displays a list of modules that are installed and available locally on the PC, along with their version
number, and expiry date (if any). Note that JetStream Bond is treated as a module and will have the Bond
renewal date as the expiry date (see JetStream Bond).
Each module has an icon to the left, signifying the status of that module. These statuses are the same as
those on the Current Licenses tab.
Useful Reading
3.1.3. Network Modules
Similar to Local Modules, this tab displays a list of modules that are being served from the server that the
PC is pointing to (see the section called Client set up). The Description column advises which modules
are being served; the Version column advises which version the licenses are; the Total column shows
the total number of licenses that are installed on the server; the Accessible Total shows the total number
of licenses that are available to you from your PC (this is not necessarilly the number of licenses available
to you now); The Used Elsewhere column shows the number of licenses that are currently in use by
other users; and the Used Here column shows the number of licenses that are currently in use on your
PC. The number of licenses currently available for you to use is the Accessible Total less the UsedElsewhere total.
Each network module has an icon to the left, signifying the status of that module. These statuses are the
same as those on the Current Licenses tab.
If you click on a network module and then click the Usage button, the Module Usage dialog is displayed:
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Useful Reading
This shows which PCs and users are currently using the selected module. This information can be seen
from any PC that is connected to the License Server (see the section called Client set up). This is useful if
you have run out of licenses and wish to tell somebody that you wish to take their license to use.
Killing a user's session
Administrators on the Server machine can use the Module Usage dialog to kill a users session and take
back the licenses they were using.
To Kill a user's session:
1.As an Administrator on the server machine, go to the Network Modules tab of the License Manager.
2.Click on the Description of the license you require, then click the Usage button.
3.Click on the Computer whose licenses you wish to kill, then click the Kill button.
4.You will receive a warning message, advising that this will kill all licenses for this computer/user.
Click OK to kill the licenses or Cancel to return to the License Manager
Note
If the user (whose session has just been killed) is still using JetStream at the time the licenses
were killed, they will be advised that their connection to the server has been lost. See Lost
connection with License Server for more information.
3.1.4. Advanced
This tab provides Advanced details an options, which should not be necessary for most users. Please
see Section 4.3, “ Advanced tab ” for more details on this.
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