Autocue QMaster for Complex Languages User Manual

QMaster for Complex
Languages
Installation and Maintenance Guide
Contents
Getting started ....................................................................................................................................... 4
Attach a teleprompter ................................................................................................................... 8
Configure your network connection .............................................................................................. 8
Connect QMaster to your QBox .................................................................................................. 11
Configuring a News Interface ............................................................................................................. 15
Optimise QMaster for Prompting ........................................................................................................ 19
Multilingual Support ............................................................................................................................. 23
Making the Most of your Prompting Package ................................................................................... 26
File ................................................................................................................................................. 27
Edit ................................................................................................................................................ 28
View .............................................................................................................................................. 29
Rundown ....................................................................................................................................... 29
Story .............................................................................................................................................. 30
Prompt........................................................................................................................................... 31
Tools .............................................................................................................................................. 35
Tools, Customise ........................................................................................................................... 36
Window ......................................................................................................................................... 38
Help .............................................................................................................................................. 38
Edit ................................................................................................................................................ 39
View .............................................................................................................................................. 39
Format ........................................................................................................................................... 40
Insert ............................................................................................................................................. 40
Script ............................................................................................................................................. 41
Tools Options Configuration ................................................................................................................ 41
Settings ......................................................................................................................................... 42
Output Colours ............................................................................................................................. 43
User Interface ............................................................................................................................... 43
Scroll Controls .............................................................................................................................. 44
Supported scroll controllers......................................................................................................... 44
Selecting a scroll control device ................................................................................................. 44
Assigning a default controller ..................................................................................................... 45
Access scroll control configuration ............................................................................................. 46
Swapping button functions .......................................................................................................... 46
Two-button Serial Controller ........................................................................................................ 46
Configure a Two-button Serial Controller ................................................................................... 46
Autocue Serial Multibutton Controller ......................................................................................... 49
Configure a Serial Multi-button Controller .................................................................................. 49
Contour Design controllers .......................................................................................................... 51
Using more than one controller .................................................................................................. 56
Colour Tables ............................................................................................................................... 58
Multi Column Editor ...................................................................................................................... 58
Single Column Editor .................................................................................................................... 59
Wire Viewer .................................................................................................................................. 60
Lexicography ................................................................................................................................ 60
Miscellaneous UI Settings ............................................................................................................ 60
Acquisition Settings ...................................................................................................................... 60
Startup ........................................................................................................................................... 61
Single Column and Multicolumn Editor Prefs ............................................................................. 61
News Interfaces ............................................................................................................................ 62
File Export ..................................................................................................................................... 62
File Based Queues ....................................................................................................................... 63
Prefill Tables ................................................................................................................................. 64
Rich Text Editing (External Files) ................................................................................................. 64
Revision history ............................................................................................................................. 65
If you need to contact Autocue or QTV .............................................................................................. 66
Support.......................................................................................................................................... 66
Sales.............................................................................................................................................. 66
Getting started
This section is designed to get your system setup as quickly as practical so that you can get on
with writing and prompting your scripts. It is written to reflect the most common package that Autocue supplies to customers: QMaster software, QBox and Contour Design’s ShuttlePRO scroll
controller.
Equipment you will need
Check that the following items have been received:
QMaster software CD Hardware licence dongle QBox prompt engine ShuttlePRO scroll controller
In order to install and operate QMaster you will also need either a desktop computer or a laptop. You will also require a separate USB keyboard to perform initial configuration of your
QBox.
If you have an alternative dedicated scroll control device refer to the “Control scrolling of your
script” section later in this manual for information about configuring them for use with QMaster.
If you have also purchased a teleprompter or conference stand to use with the software, refer to
the documentation received with these items for guidance on assembling them.
Different ways to connect the equipment
1. 2.
A s p a r t o f a co r p o r a t e v i a E t h e r n e t s wi t c h
n e t w o r k
The Getting started section will deal with connecting your computer to a QBox via an Ethernet
switch.
Install the QMaster software
Insert the software CD into your computer. You need to first install the drivers for the security dongle. Click on the green arrows to move to the Main Menu dialog and select the Additional Resources.
NB: Do not connect the dongle until prompted to do so by the setup program. Select the
Sentinel Drivers option and choose the default options to install the driver.
Return to the Main Menu and select the Install QMaster Software option. At the next dialog click
on the red arrow to start the installation, and then Next.
You will be prompted to browse to your license file, the license information is stored in a folder
named “License” on the installation CD. Browse to the file and click on OK and the Licence
Agreement will be displayed.
Read through the license agreement and click Accept. The “Select the components to install”
dialog box is displayed.
Click on Next and select the Support for QBox r2 option. NB: Do not select the Support for
QBox r1 option.
Click on Next to continue You will be prompted to select the Installation Root Folder, it is recommended that you keep the default option.
Click Next to continue. Various messages are displayed indicating that the installation is in progress and the QMaster files are being copied, extracted and downloaded from the CD.
When the installation is complete, a message is displayed indicating successful setup. Click OK.
You should now follow the steps to “Prepare and connect to your QBox” before running the
QMaster software.
Prepare and connect to your QBox
Attach a USB keyboard to your QBox so that you can access the configuration and information windows.
Attach a teleprompter
A QBox has both composite and VGA signal outputs. When QBoxes are shipped they are configured to use the composite video output (BNC connection). The video format is set to NTSC
when shipped to the Americas and to PAL when shipped to other regions of the world.
Configure your network connection
After connecting your QBox to your computer via an Ethernet switch you must configure the
Ethernet port on the rear of the unit. This port is referenced as lan0 by the QBox firmware. (You may need to refer to your IT support team to get the IP configuration details you need to
use.)
Press the F8 key on the QBox keyboard to bring up the configuration menu. Use the Down
arrow key to select Configure QBox and then press Enter.
Use the down arrow to highlight Network Settings and press Enter.
Use the down arrow to highlight Network devices and press enter.
Use the down arrow to highlight Lan0 and press enter.
On the General Tab ensure that Interface Enabled and Activate at system Boot are both
checked. You can use Tab to move to each option in the dialog and space bar to enable or
disable.
Use the right arrow key to move to the IPV4 Settings tab. Use the Tab key to move to each
option and ensure that Manual Configuration is checked.
Enter the chosen IP address. Press the full stop/dot key to move to the next block of the IP address.
IP addresses of the computer and QBox should be in the same range. For example, if the address of the computer is 192.168.80.95 you might assign 192.168.80.96 to the QBox. As long as the first three blocks of numbers are the same, the two devices will be able to communicate.
Press the Tab key to highlight the Subnet Mask field. QBox stores this value as a two-digit number. The most common Subnet Mask is 24 which corresponds to a Mask address of
255.255.255.0
Note: Further information about subnet mask numbering can be found in the section
“Assigning static IP addresses” later in the manual.
In a direct connection via an Ethernet Switch a Default Gateway should not be necessary.
Press the Tab key to highlight the OK button and press Enter. Press F10 to close the network configuration interface. Use the arrow keys to select Return to Prompt Mode and press Enter.
You can now start the QMaster software and connect the software to your QBox and start prompting your scripts.
Connect QMaster to your QBox
Plug the dongle into your computer and double-click on the QSeries Prompter icon on your computer desktop to display the primary user interface.
Note: It is recommended that the licence dongle is always inserted into
the same USB port. Depending on the hardware and software configuration of your computer, it may be necessary to re-install the Sentinel drivers for each USB port.
When you start QMaster for the first time you will be prompted to configure the connection to
your QBox. A connection wizard will guide you through this process.
The dialog box below will be displayed. Press Next if you wish to configure the connection.
Enter the name of your QBox. The default value is the QBox hostname based on the serial number of the device you have.
Note: The serial number is shown on the printed label attached to the
bottom of your QBox.
Enter the IP address of your QBox.
The IP address will be the value you assigned in the previous procedure.
The default Port number is recommended but you can change this to an alternative one if your network requires it.
Press Next to display a summary of the information entered.
Press Connect to establish the link. A progress indicator will be displayed.
Messages will be displayed to show whether the connection has been established or not.
If the connection has been successful, select Prompt >> QBox Status Panel from the main menu
bar of the QMaster interface.
The QBox Status Panel displays all your QBox connections. Your QBox will show as Master as illustrated in the example below.
Connect and configure your scroll controller
Plug the supplied Contour Design ShuttlePRO controller into your computer.
Note: Do not try to install any software that comes with the ShuttlePRO.
From the main menu bar select Tools >> Options...
On the QMaster Configuration window, double-click on QBox Prompt Engines or click the [+] sign next to that entry.
Click on Scroll Controls to display the Configure Scroll Controls tab.
Highlight Contour ShuttlePRO and click OK. This will install the scroll control device with its default configuration.
If you have to change the configuration of the buttons or use an alternative controller please refer to the “Control scrolling of your script” section later in this manual.
Configuring a News Interface
Although autocue can supply its own Newsroom system, many customers will be using a third party Newsroom system such as ENPS, iNews or Octopus. This will be a licensed option and will
be part of the original order, if the News Interface option is not available you will need to contact Autocue Sales.
In QMaster go to the Tools, Options menu.
There will be an option for News Interfaces and the licensed versions will appear when you click
on the +.
In this example we will configure the MOS (r2) interface, for configuring the iNews and MOS (r1)
Interfaces please seen Appendix A. Highlight the MOS (r2) option.
The MOS ID should be the FQDN of the QMaster workstation. The Incoming ports should ideally be left at the default but they will need to be made available on the network and configured in
the Newsroom system. The local storage patch is where the MOS rundowns and scripts are exported to by the Newsroom system. This folder may need to be created manually in Windows
Explorer.
The ReSync MOS on Startup option should be checked if you want the QMaster client to attempt
to resync to the Newsroom system rather than relying on the Newsroom system to re-send MOS data. Select the MOS Peers tab to enter details of the Newsroom system.
The remote NCS ID is the FQDN of the newsroom server, the Server Address is its IP address and
the Local MOS ID is the FQDN of the QMaster workstation. The Ports must match the ports set in the Main settings Tab.
Under the Other Settings and Other Settings (Cont’d) tabs there are further options as to how
data is received and configured when received from the Newsroom system.
At this stage QMaster should be ready to receive runorders from the Newsroom system (there
may be additional configuration required in the Newsroom system, please consult the Newsroom provider for more information. Click on OK to save the settings, you will be
prompted to restart QMaster.
Optimise QMaster for Prompting
In order to improve the way an operator uses the prompter there are several settings that can be configured to optimise how the program behaves. Firstly most prompter operators prefer to work with only 2 Panes, the rundown on the left and the script on the right.
Firstly Pane Three needs to be removed. Right click on the Pane Header for Pane Three and select Destroy Pane.
For Pane One we want our runorders to open here. Right click on the Pane Header and select Pane Settings.
Ensure that Story List is checked for both Multicolumn rundown Queues and Prompt-format Rundown Queues.
Click on OK and the right click on the header for Pane 2 and select Pane Settings. Ensure that
the Script option for Multicolumn rundown Queues and Prompt-format Rundown Queues is checked.
Click on the Other Tab and ensure that Restrict to a single text view is checked.
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