Autocue and QTV have been serving the broadcast industry since the mid-1950s when
QTV in New York and Autocue in London supplied the very first prompters via their rental
divisions.
Creating broadcast history. The two companies merged in 1984 under
Autocue Group and, with the introduction of the QSeries family of software, became the
only company to offer the television industry a single solution for all transmission,
newsroom, scripting and prompting requirements. QTV forms the Americas division of
Autocue Group’s prompting sales and rental services.
Prompter of choice around the globe. Autocue Group is known
worldwide for its service and dependability, serving such prestigious clients as the BBC,
Bloomberg, NBC and CNN. The Group’s prompting solutions are compatible with all
newsroom systems on the market and are in use worldwide by broadcasters, production
professionals, government facilities and corporate producers requiring excellence in
prompting and newsroom automation solutions.
For further information, please refer to the web site shown at the bottom of this page.
•an overview of the scroll controls that are used with QMaster
•information about the operation of th e QM as te r s of twa re
QMaster is part of Autocue’s prompting software application suite.
Audience
This guide is for operators and presenters wishing to set up and operate QMaster. It is also useful
for personnel in the media production industry wanting an overview of Autocue’s suite of
prompting solutions. This guide is suitable for novices as well as expert users of the pr oduct line
from Autocue.
NOTE:The only prerequisite of this guide is that you should be familiar with using
the Microsoft® Windows operating environment.
How to use this guide
It is recommended that you follow the step-by-step procedures for setting up and operating
QMaster from beginning to end.
Other non-procedural information in this guide can be used for reference purposes.
Associated documentation
This document describes the installation and operation of the QMaster application .
If you are using this software with an Autocue on-camera unit or executive speech prompter
please also read the installation and operating manuals for that equipment.
brand logos—contained in this guide is protected under international copyrigh t conventions.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
recording or otherwise, without prior permission of Autocue Group Ltd.
All third-party software or hardware, including logos, referenced within this guide is copyright of
Autocue Group Ltd reserves the right to revise this publication and to make changes in its con tent
without obligation of Autocue Group Ltd to notify any person or persons of such revision.
• A 12-volt power supply unit with a 4-pin XLR
connector
• Any scroll control devices that you have
ordered
• An Ethernet cable and a crossover adaptor
plug.
Connections
Plug all required connections before switching
your QBox on.
Attach BNC cables to the required number of
video outputs.
Attach the appropriate network cable
Insert the 4-pin XLR power connection into the
XLTR socket on the back of the unit.
Plug an IEC power cable into the 12-volt power
supply.
The QBox will automatically start.
Operation
1:Starting QBox
Press the main power button on the front of the
unit.
2:Stopping QBox
Press F4 to access on-screen menus and
select Shut down QBox and power off
With a keyboard attached, press the F12 key.
(In an emergency, press and hold the main
power button for four or more seconds.)
1:Network connection
Select F8 to open the Configuration interface.
Select Network Configuration
Select LAN1 and then set the necessary
parameters.
Press Enter to restart the network interface.
Click the required buttons to return to prompt
mode.
2:FireWire connection
(Use only if the connector is present on the
QBox you have.)
Select F8 to open the Configuration interface.
Select Network Configuration
Select fw0 and then set the necessary
parameters.
Press Enter to restart the network interface.
Click the required buttons to return to prompt
mode.
3:Wireless connection (Optional)
Select F8 to open the Configuration interface.
Select Network Configuration
Select wlan0 and then set the necessary
parameters.
Press Enter to restart the network interface.
Click the required buttons to return to prompt
mode.
Configuration
Configuration of your QBox requires a standa rd
keyboard be attached to the unit.
Select F8 to open the Configuration interface.
Select Display Settings
Select the Margins tab and then set the
necessary parameters.
Press Enter to save changes.
You must restart the QBox for the changes to
take effect.
5:Scroll controls
USB controllers such as ShuttlePRO, Shuttle
Xpress and wireless presenter mouse are
“plug and play” devices and use their default
settings when connected to a QBox.
For other types of controllers, select F8 to
open the Configuration interface.
Select Serial Controllers.
Select the required controller for each serial
port on the QBox.
Click the required buttons to return to prompt
mode.
Select the appropriate loading method.
Further information
Refer to the QMaster user guide that came with
your Autocue/QTV equipment for detailed
information about configuring and operating
your QBox.
1:Technical Support
Hardware & Software Support from the UK
team:
Email: support@autocue.co.uk
Tel: +44 (0)20 8665 2992
Hardware & Software Support from the US
team:
Email: support@QTV.com
Tel: + 1 212 929 7755
Prompting scripts
1:QMaster operation
Scripts can be sent to a QBox in several ways.
The primary method is via a connection
between the prompting computer and QBox
either using an Ethernet or FireWire cable.
Click the Begin Prompting button in the
QMaster software to transfer a script or
runorder to a QBox.
2:Stand-alo ne operation
Alternatively, a script may be loaded directly
via FTP, USB or (optional) Bluetooth transfer.
Export a script or runorder as a series of plain
text files and save them to the appropriate
device.
Text files must be saved using UTF-8 format
encoding.
Section 1: Prompting Software Overview
The prompting software suite
Feature summary
QMaster is targeted at professionals who want a robust, resilient and fully-featured prompting
solution for use in:
•Demanding live broadcast productions and conference events
•News broadcasting - both studio and field
•Dynamic and creative shoots, which require wireless connectivity or
specialised prompting set-ups
•Multi-location prompting systems that are operated over a LAN/WAN or the
Internet
QMaster is supplied with Autocue’s QBox hardware scroll unit which interfaces with the prompter.
The QBox advantages include:
•substantially increased system reliability
•the best script image quality, and
•the ability to use a prompter in situations where previously it was considered
impossible.
QMaster combines the advantages of the QBox with all of QPro's capabilities and features. It is
supplied with a multi-button control unit, ideal for studio applications. Importantly it can be complemented with a number of value-adding extension modules:
•Wireless connectivity (to the central control computer and to control devices)
•Newsroom interface (to all mainstream newsroom computer systems)
•Multi-controller interface (to control a prompter with multiple controllers)
•Multi-head feature (allows each presenter to independently control their
prompter while off air)
QBox
Installation & Operation
Guide
1.1.4:Feature summary
Feature
ScriptingEdit single script
Open and edit multiple scripts
Limited editing tools
Comprehensive suite of tools
Rundown management
InterfacesPowerPoint
QBox is a hardware scroll device with a difference. It supersedes the Autocue IMT card and
delivers a step change improvement in prompting capability. Its main innovation is that it connects
to the control computer via Ethernet and several other connection options including Firewire,
providing a range of hitherto unachievable user benefits. The script and rundown information is
stored on the QBox and can be scrolled either remotely from the central con trol computer or locally
by a presenter using a scroll control. The link between the QBox and the control units can either
be wired or wireless, thus untethering the pro mp te r an d th e ca me ra , op en in g up excit ing new
scenarios in which a prompter can be employed. In addition to opening up new usage models the
QBox provides an unprecedented level of resilience to produce the most reliable prompting
system ever.
Autocue’s QMaster software has been designed to operate on a
standard computer and interface seamlessly with QBox prompting
hardware using TCP/IP via a direct or networked connection.
The QBox hardware may also be operated as a standalone unit
without a connection to a computer. After configuration, script
information can be sent to the QBox through a variety of interfaces.
For detailed information about QBox configuration and op eration, refer to Section 4: QBox Configuration and Operation.
NOTE:If required, QMaster can also control existing Autocue IMT prompting
hardware if it is already installed.
2.1:QMaster and QBox operational scenarios
QMaster and QBox can be deployed with a direct physical connection or via a
cabled or wireless network connection.
Where required, QBox may also be deployed as a standalone unit either with or
without operator support.
QBox as a standalone device. When QBox is used as a standalone device, a
connection exists with the prompt display unit and external devices for loadin g and controlling
scripts. No permanent connection exists between the QBox and a compu ter although it is possible
to temporarily connect one to make configuration changes or upload script data.
Section 2: QMaster Application Architecture
QMaster and QBox operational scenarios
Studio deployments
QBox is particularly suitable for use in the field because:
•the crew does not have to carry a heavy computer . All data can be placed on
portable devices such as a mobile phone, PDA or USB memory device.
•less equipment allows shooting to take place in relatively inaccessible
locations, such as a war torn city or a jungle.
•wireless connectivity allows input and control devices to be moved around to
different physical locations.
•fewer crew are required. It is possible to have a crew limited to just a
cameraman and a presenter thus reducing operational costs.
2.1.1:Studio deployments
Common studio architecture provides a more static setup where components are often fixed
permanently to one camera and are less likely to be moved around or swapped to alternative
positions. An existing LAN network infrastructure is often already established.
QMaster and QBox co-located. In a simple studio deployment, the computer running
the QMaster software is physically positioned with a QBox, scroll control device and a prompt
display unit. An operator has direct control of the script editing and prompt output.
QBox
Installation & Operation
Guide
QMaster and QBox in the same building. The ability to network computers and
QBoxes provides resilience ensuring that broadcasts are not interrupted. QBoxes can be
connected to primary and secondary computers so that if one computer fails, control of scrolling
is automatically transferred to a backup computer.
The QMaster computer can be located away from the studio and the QBox.
Scrolling can be controlled either directly by the QMaster operator or remotely by the presenter in
the studio.
Using an Internet connection allows QMaster, a QBox and prompt display unit to be physically
located almost anywhere in the world.
Multi-head prompting. Multi-head prompting provides the ability for one presenter to
independently review parts of a script while another presenter is live on air rea ding from the same
script. For example, in a distributed news broadcast the presenters in the main studio, a business
journalist situated in a small studio at the stock exchange and a weather presenter at a remote
exterior location could each have a separate QBox with the same rundown stored on it. While the
newsreader is reading the news items, the sports presenter or weath erperson could scroll a head
to their part of the bulletin to check what is to be read. Either the presenter or the QMaster opera tor
would be able to switch back so that the script or rundown is at the correct point when each of the
presenters delivers their part of the bulletin.
Multiple scroll controllers. More than one scroll control can be conne cted either to the
QMaster computer or to a QBox.
When multiple scroll controls are connected to the QMaster computer, operators can switch
between different controls in order to find out the optimal scrolling capabilities of a controller.
When multiple scroll controls are connected to a single QBox, two presenters handling two
different scroll controls, are able to present from the same script.
2.1.2:Large-scale field deployments
A field scenario does not usually include a network infrastructure with pre-installed computers and
cables. A crew would normally deploy QMaster on a wireless network, or set up direct QMaster
to QBox connections to alleviate the need for cumbersome and costly wiring.
Location shoot. A wireless network can be set up that allows QBox and a laptop computer
with QMaster software already installed to be tran sported from one location to another. It is a lso
possible to create a scalable wireless network with QMaster, which allows multiple QBoxes to
be connected to multiple wireless devices and prompters, making QMaster suitable for use in
larger open-air situations with shots from different locations such as a sports broadcast or an
awards presentation ceremony.
Section 2: QMaster Application Architecture
QMaster and QBox operational scenarios
Large-scale field deployments
2.1.3:Small-scale field deployments
In a small-scale field deployment, a QBox, computer and camera can be used by a news crew in
more restrictive locations such as when embedded with a military force or reporting fast-changing
emergency situations.
The wireless capability supports the use of remote scroll controls and downloading of scripts.
QBox on location. A QBox is usually deployed with a prompt display unit and a
connection to a computer running the QMaster software. An operator would control the
prompting and make necessary changes to the script or configuration while the presenter and
cameraman do their work.
QBox has been designed to be independent of a computer when required. In a field scenario
without a computer it is possible to use alternative devices to control prompting.
Standalone QBox with an operator. An operator and a presenter can use a laptop
computer to control scripting or if deployed without a computer connect a USB memory device
direct to a QBox in order to upload scripts. As few or no physical connections are required, the
operator can follow a mobile camera and operate scripts remotely, while carrying the QBox and
prompt display unit. The presenter can present without handling equipment in situations such as
a walkabout documentary, or a shoot that requires varying angles and human movement.
Standalone QBox without an operator. When you have to prompt in inhospitable
locations you need to have as few people as practical a nd equipment that is lightweight and easy
to set up. This scenario allows you to have a crew consisting of a single presenter and a
cameraman. Scripts can be uploaded from a mobile phone or a USB memory device in order to
upload scripts. The prompter would be attached to the camera and the QBox carried on the
cameraman’s belt. As there is no operator, the presenter wo uld use a wireless cont roller to scroll
pre-configured scripts stored on the QBox.
QBox is the latest generation of prompting hardware from Autocue.
The design of QBox allows the inbuilt prompting intelligence to be
distributed away from any control computer allowing more scalable
prompting solutions.
Benefits of QBox.
• Reliability
Rarely revert to hard copy again. QBox stores a copy of the current rundown or scr ipt.
This copy remains even if the QBox is disconnected or powered down. If the control
computer crashes, or a connection is lost, the QBox continues to scroll the script at the
same speed.
With a local hand control a presenter (or operator, with a preview screen) can control
the script until the control computer reboots at which point the control of the scrolling
script is automatically returned to the computer.
In the event of a total power failure, QBox takes less than 30 seconds to reboot and
return to the same point in the script at which the power failed.
• Versatility
QBox can be co-located with a prompter display unit and a local control device. Alternatively, Ethernet connections allow images from one QBox to be sent to many prompting
monitors over greater distances than a composite video connection. An Internet
connection allows a QBox to be controlled from almost anywhere in the world.
QBox can also act as a back-up in case the control computer is disabled.
• Affordability
No need for back-up computer and fewer delays to production.
Fewer resources needed enabling crew sizes to be reduced.
• Quality
Professional output maintained throughout.
Hardware
3.1:QBox components
A QBox installation or deployment comprises a range of equipment and connections depending
on the situation in which it is to be used.
3.1.1:Supplied equipment
When you purchase a QBox from Autocue, the following items will be supplied:
•A standard QBox unit
•A 12-volt power supply unit with a 4-pin XLR connector
•Any scroll control devices that you have ordered
•An Ethernet cable and a crossover adaptor plug.
NOTE:If the QBox is to be connected to an existing installation you will not receive
Section 3: QBox Hardware
QBox components
Other required equipment
3.1.2:Other required equipment
A QBox installation also usually requires the following pieces of equipment.
Prompt monitor. A prompt monitor displays output from QBox allowing presenters to read
their prepared scripts. A QBox is usually connected directly to a prompt monitor. Alternatively, a
distribution amplifier (DA) can be installed between the prompt monitor and QBox to allow QBox
output to be displayed on multiple prompters.
Computer. QMaster software installed on a computer allows scripts to be edited and
managed by an operator. QMaster can be installed on a la ptop or desktop computer, which is then
connected to QBox.
Scroll control device. QBox can control the script on a prompter display unit using a
variety of devices. For details about supported equipment, refer to the Scroll Controls chapter of
the user manual for the software you purchased to use with your QBox for detailed information
about types of controllers, Autocue supported scroll co ntrols, their respective feature s and how to
configure them for use with the QBox.
QBox
Installation & Operation
Guide
Cabling. The following cables are used for connecting QBox to ot he r ha rdwa re .
•Output from a QBox can be either a VGA or composite video signal. You will
require the appropriate cable for the chosen output signal to connect your
QBox to a prompt monitor or other display screen
•A standard Ethernet network cable is required in order to conn ect a QBox to a
network
•An Ethernet crossover or, if the connector is available, FireWire cable is
required when QBox is connected directly to the controlling laptop or desktop
computer
NOTE:Where crossover cables are used, performance is dependent on the
configuration of the network card in the computer. FireWire connectors are
only available on certain models of QBox.
USB Drive. A USB drive can be used to store and transfer scripts to be loaded for
prompting.
NOTE:If requested, Autocue can provide all of the above items but details of
required cable lengths and the specifications of other equipment must be
provided.
CAUTION :A QBox is a static sensitive device. Use appropriate ESD precautions,
especially if you have removed the cover from the device.
Several variants of the QBox have been developed by Autocue. Depending on
the model you have been supplied, the appearance of your QBox and the layout
of the connectors are shown on the reference card supplied with the device.
NOTE:The precise physical position of some connectors may differ slightly to the
QBox your receive.
3.3:Set up QBox
3.3.1:Connect QBox to a prompter or monitor
A composite monitor or prompter should be connected using a composite cable with BNC
connectors. Attach the cable to one of the three Video Out BNC ports on the QBox and the other
end to the Video In BNC port on the prompter/monitor.
NOTE:Refer to Autocue's prompter documentation for information on the
prompter port configuration.
A VGA monitor should be connected using an appropriate VGA cable b etween the VGA po rts on
the QBox and the monitor.
3.3.2:Connect any peripherals to the QBox
The peripherals you need to connect are a keyboard and a scroll control.
Keyboard. A keyboard is used to configure a QBox. After initial setup, you should only need
to connect a keyboard if you need to make fundamental configuration changes.
Autocue recommends using a USB keyboard as this type can be plugged in and used without
having to reboot the QBox unit. A PS/2 keyboard is not plug-and-play, so if you remove the
keyboard and wish to reconnect it you will need to reboot. In addition, with certain hardware
configurations, a PS2 keyboard must be connected in order for the QBox to be recognised.
Scroll Control. Connect any scroll control device to the QBox if required.
QBox includes its own customised operating system based on Linux.
4.1.1:QBox onscreen menus
QBox includes onscreen menus for checking and updating configurations. The onscreen menus
are also used for key functions including loading scripts and rundowns from a source.
Accessing menus. Onscreen menus are displayed in prompt mode by pressing the F1 to
F5 function keys on the keyboard connected to the QBox. When the unit is not in prompt mode,
press the F8 function key.
Refer to 4.1: QBox operating system for details on using the onscreen menus to change QBox
configurations.
4.1.2:Configure and test the QBox
Supply power. Connect the supplied QBox power cable, or a 12 V studio mains feed, to
the XLR socket on the QBox back panel. If the QBox does not start automatically when connected
to a power source, press the Power button.
Configure the monitor settings. To achieve the best performance from your prompter
monitor you should ensure that you have selected the appropriate video setting on the QBox.
Section 4: QBox Configuration and Operation
QBox operating system
Configure and test the QBox
The diagram below outlines the steps to follow depending on the type of monitor you use.
•If your monitor accepts only a composite video signal then follow the
“Composite Only” path.
•If your monitor is a VGA monitor you can configure the QBox to generate
either a VGA signal or a primary VGA signal with a secondary, lower quality,
composite signal.
You might choose to have both a VGA and Composite signal genera ted simultaneously
is that you would use the VGA signal for the prompter output and the Composite signal
for a preview monitor for the operator. This is especia lly useful when using the QBox as
a back-up to a primary QMaster computer.
QBox
Installation & Operation
Guide
NOTE:The quality of the scroll output may be significantly degraded if both VGA
and Composite output are in use, due to the differences in display format.
Use the following steps to configure the monitor output settings:
Section 4: QBox Configuration and Operation
QBox operating system
Configure and test the QBox
1. Press the F8 key on the QBox keyboard to bring up the configuration menu.
2. Use the Down arrow key to select Configure QBox and then press Enter.
3. Press the Right arrow key to select Display Settings.
Press Enter to view the configuration options for your monitor from which you can
choose the appropriate video outp u t s ign al.
4. Select the setting for your monitor type and signal standard. Use the Tab key to move
through the list and use the Space bar to select the appropriate setting.
Section 4: QBox Configuration and Operation
QBox operating system
Configure and test the QBox
The table below lists the recommended QBox display mode and output settings.
Signal StandardMonitor ResolutionQBox S e t t i n g
NTSCN/A640 x 480 (NTSC Native)
PALN/A720 x 576 (PAL Native)
VGA640 x 480800 x 600
XGA1024 x 7681024 x 768
SXGA1280 x 10241024 x 768
UXGA1600 x 12001024 x 768
•If you have a composite monitor you must select either the NTSC or PAL
standard for the display mode.
QBox
Installation & Operation
Guide
•If you are connecting a VGA monitor check the screen resolutions of your
monitor or prompter and select the appropriate VGA setting.
5. When you have selected your display mode pr es s the Ctrl and Page Down key to
display the Outputs page.
6. Use the Tab key to move through the list and use the Space bar to select the required
output setting.
If video output is enabled, you also need to specify the composite standard. Press the
Tab key and Space key to enable PAL or NTSC as appropriate.
7. Press the Tab key to select OK and then the Space key or Enter key to confirm your
selections.
NOTE:If you try to deselect both Video and VGA you will get an error message
since at least one of these outputs needs to be selected.
Your QBox is now configured so that you can operate it in sta nd-alone mode with a prompter. You
can upload a script or rundown from a USB memory device and start prompting straight away.
If you wish to operate your QBox remotely using a computer running the QMaster software from
Autocue the following sections outline the procedures to configure the connection to the QBox.
4.2:Basic operational checks
It is recommended that you conduct a number of operational checks to ensure that your QBox is
functioning correctly.
1. Press F8 to access the configuration task selection interface.
2. Press either the Down or the Right arrow key to select the Reboot QBox option.
3. Press Enter.
NOTE:The time taken for a QBox to reboot will vary depending on the number of
active network interfaces that are configured on the device. Even if the re is
no physical connection, the operating system may take up to 15 seconds
to check each active interface if the IPv4 setting is set to DHCP.
In order to use an Ethernet network you will require at least two Ethernet cables with RJ45
connectors:
Your decision to use a hub or switch should be based upon the purpose and complexity of the
network. If you simply wish to make a straight connection between the computer and a limited
number of QBoxes then a hub should be sufficient. If however you intend to handle other network
traffic in addition to the QMaster data then you should use a switch. If you are implementing your
QMaster system on an existing LAN then you may be able to use the existing LAN switches, in
which case you will need one live port for the computer and one per QBox.
Section 4: QBox Configuration and Operation
Direct and network connections to a QBox
Ethernet crossover cable
•one cable each to connect the computer to the network or hub/switch.
•one cable to connect the QBox to the network or hub/switch.
Ethernet Cable &
Ethernet Icon
RJ45 Connector
If you are implementing a system consisting of several QBoxes and computers it is recommended
you use a LAN with a DHCP server on the network. If you are implementing a stand-alone network
you can use a switch that incorporates its own DHCP server, use the Zeroconf set-up described
later in this section or manually configure the IP addresses.
NOTE:If you are going to use this system on location or for an outside broadcast
you will need to provide power to the router as well.
4.3.2:Ethernet crossover cable
Similar to FireWire, an Ethernet crossover cable can o nly be used for single QBox systems. Unlike
FireWire, which is a purpose-designed peer-to-peer connection standard, the performance
yielded from an Ethernet crossover cable depends on the configuration of the ne twork card in your
computer.
NOTE:Autocue cannot guarantee that a crossover connection will work for your
particular set-up.
Crossover cable design. A crossover cable is an Ethernet cable where the wires
literally crossover so that it does not have to go via a hub or router but can instead be used as a
direct connection between the computer and another network device such as a QBox.
4.3.3:FireWire
FireWire is an alternative direct connection for a single QBox system. It is a plug-and-play
connection that requires no complex conf igu ra t ion. Most laptops and computers have FireWire
connections but FireWire PCI cards for a desktop computer or a PCMCIA FireWire adapter card
for laptops are readily available and simple to install should you need to do so.
Section 4: QBox Configuration and Operation
Configuring network connections
Configuring a direct QBox-computer connection
QBox
Installation & Operation
Guide
NOTE:Not all models of QBox have FireWire connectors.
FireWire connectors. Obtain a FireWire cable with connectors that match the ports on
your PC/laptop and QBox. The QBox FireWire port is of th e 6-pin variety. Most laptops have 4 p in
ports while PCs may have either type. Ensure that you obtain a cable with the appropriate
connectors for your requirements. Th e Fi re Wire port is typically designated by the FireWire icon
or by the number 1394.
4.4:Configuring network connections
With the connection method chosen, you can connect QBox to QMaster and assign IP address
settings. The procedure varies depending on the type of deployment:
•in a field deployment with a single QBox-computer connection, refer to
section 4.4.1.
•In a studio installation connecting QBox to a network with exis tin g
infrastructure in place, refer to section 4.4.2.
CAUTION :If you are unsure about how to configure the networking on either the QBo x or
controlling computer, consult your network administrator.
4.4.1:Configuring a direct QBox-computer connection
After the physical connection is made you must allocate an IP address to your QBox so tha t it can
be automatically identified and located by your PC. We suggest the Zeroconf (Zero Configuration
Networking) mechanism to allocate the IP address to your QBox.
Zero Configuration Networking. Before configuring QBox for Zeroconf, ensure that
your QBox and computer are connected with a an approapriate cable and that both devices are
switched on and operating correctly.
Section 4: QBox Configuration and Operation
Configuring network connections
Configuring a direct QBox-computer connection
4. Use the arrow keys to select the Lan0 interface type and press Enter.
NOTE:The image above is for illustrative purposes only. You would highlight the
appropriate connection depending on which type of network port you have
chosen to use.
QBox
Installation & Operation
Guide
5. Press the Ctrl and Page Down key to bring up the IPv4 Settings page.
6. Press the Tab key until the Automatic via ZeroConf setting is selected. Then
press the Space bar.
7. Press the Tab key to select the OK button and then press Enter. A message
indicating that the network interface has been restarted is displayed on the original
menu.
Managing network devices. To assist in management of devices on a network,
Autocue recommends the freely available Bonjour soft ware which allows you to identify and locate
devices on your network by name rather than IP address.
Bonjour software works in the background to automatically convert a name, for example
“Reception Printer”, into an IP address. When another device which has Bonjour installed
searches the network for devices, the IP address is provided, but displayed as the name.
Bonjour is compatible with Windows 2000/2003 and XP.
If you wish to install Bonjour, go to the following web address and download the application:
The web site will give you the option to Run or Save the application. We recommend you select
Run. The Bonjour application will automatically be installed on your computer.
NOTE:The Bonjour file size is approximately 14 MB so you will need a good
Section 4: QBox Configuration and Operation
Configuring network connections
Connecting QBox to an existing network
8. Add the name to the QBox Status Panel when configuring the QMaster to QBox
interface. For detailed information about this, refer to section 4.7.
broadband connection to download the file within a reasonable timeframe.
Once installed, Bonjour runs as an automatic service, and is available when you turn on your
computer. There is no requirement to configure the software so there is no GUI associated with
the application.
NOTE:If you are connecting QBox in a field situation, make sure that the Bonjour
software has been installed on your computer beforehand, as you may not
have access to a Broadband Internet connection.
4.4.2:Connecting QBox to an existing network
Single and multiple QBoxes can be connected to a computer on an existing network using
Ethernet cables. Depending on the existing network setup, the physical connection would
normally be established via a hub or switch.
Once the physical connection has been set up, you can specify IP addressing using DHCP, or
assign a static IP address to the QBox.
If the organisation you work for has multiple networks, the infrastructure ma y include DNS servers
and gateway servers Static IP address settings can be specified for these networking components, or the DHCP server can be set to obtain these settings for the client computer.
NOTE:In order for the DHCP server to obtain these settings, it must be properly
set up. Make sure that a network administrator is available to set up DHCP.
NOTE:A disadvantage of using DHCP is that the IP address of the QBox may be
changed by the network after a period of inactivity, which would mean that
the configuration of the controlling computers would also have to be
updated to reflect the change.
Section 4: QBox Configuration and Operation
Configuring network connections
Connecting QBox to an existing network
DHCP IP address assignment. Using DHCP, the IP address is automatically assigned
by the DHCP server to a computer (the DHCP client) without user intervention.
A DHCP server must be running on a network, the steps outlined below should be followed.
1. Connect one RJ45 cable from the hub/switch to the PC. Then hook up another RJ45
cable from a vacant port on the hub/switch to a QBox.
2. Make sure that the QBox and the computer are switched on.
3. Make sure that the hub/switch is powered on and already configured to operate.
4. In QBox, access the configuration menu by pressing F8].
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5. Press the Down arrow key to highlight Configure QBox and then press Enter.
6. Press the Down arrow to highlight Network Configuration and press Enter.
7. Press the Down arrow key until Wired Network Connection is highlighted and
press Enter.
8. Press the Ctrl and Page Down keys to select the IPv4 Settings page.
9. If a DHCP server is running on your computer or on the network, ensure that
Automatic via DHCP is selected in the IPv4 Settings page.
10.Press the Tab key and Enter to return to the original menu. This procedure is
complete and you can move to the procedures in section 5.4.2.
Assigning a static IP address. A static IP address can be set up if no DHCP server is
running on the network.
A static IP address requires the user to manually enter a valid IP address as well as a Subnet
NOTE:Duplicate IP addresses will cause problems on the network. If static IP
In addition, the precise settings for QBox and the servers should be manually entered if the DNS
server cannot be correctly set up to provide the Gateway and DNS sever settings.
Section 4: QBox Configuration and Operation
Configuring network connections
Connecting QBox to an existing network
addresses are to be used, it is very important to ensure that they are
different from other addresses already in use.
1. Connect a RJ45 cable from the Ethernet hub/switch to the computer.
2. Connect another RJ45 cable from a vacant port on the hub/switch to a QBox.
3. Make sure that the QBox and the computer are switched on.
4. Make sure that the hub/switch is powered on and already configured to operate.
5. In QBox, access the configuration menu by pressing F8].
6. Press the Down arrow key to highlight Configure QBox and then press Enter.
7. Press the Down arrow to highlight Network Configuration and press Enter.
8. Press the Down arrow key until Wired Network Connection is highlighted and
press Enter.
9. Press the Ctrl and Page Down keys to select the IPv4 Settings page.
10.To manually set a static IP address press the Tab key and then the Space bar to
select Manual Configuration. The IP Address fields become active.
Section 4: QBox Configuration and Operation
Configuring network connections
Connecting QBox to an existing network
11.Press the Tab key until the IP Address field is highlighted.
12.Enter an IP address for the QBox on the network then press the Tab key.
13.Enter the 24-Bit Subnet Mask for QBox on the network and then press the Tab key.
The Subnet Mask is a two digit figure relating to the number of binary 1s in the address
of the mask.
The most common subnet masks and their equivalent numbers are in the table below.
QBox
Installation & Operation
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Network Address
AddressSubnet Mask
Class
C255.255.255.024
B255.255.0.016
A255.0.0.08
The other available subnet mask numbers are shown in the following list.
15.Press the Ctrl and Page Down key to get to the DNS Settings page.
16.Select Manual Configuration by pressing the Tab key and then the Space bar.
The Primary DNS Server field is highlighted.
17.Press the Tab key until the Primary DNS Server field is selected.
18.Enter an IP address for the Primary DNS Server and then press the Tab key.
19.In the selected Secondary DNS Server field, enter the IP address for the secondary
DNS server. Press the Tab key until OK is selected and then press Enter. A message
indicating that the network interface has been restarted is displayed.
20.Repeat these steps for each of the QBoxes added to the network, ensuring that you
have enough vacant ports on the hub/switch and available RJ45 cables to connect
them all.
4.5:Time settings on a QBox
Time for QMaster and QBoxes is calculated using Universal Coordinated Time (UTC) but the
appearance of the time displayed on screen is determined by the time zone setting of the QBox
and the operating system of the computer running the QMaster software.
If you want all devices to show the same time, they must all be set to the same time zone.
Section 4: QBox Configuration and Operation
Using a scroll control device to configure QBox
Connecting QBox to an existing network
Selecting a time zone for your QBox.
1. From the Time and Date configuration options window use the arrow keys on the
keyboard to select Time Zones.
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2. Use the arrow keys to select the required time zone.
Selecting a time zone for the QMaster computer. Time zone information for a
computer can be set using the Date and Time control accessed using the Control Panel
command of the Windows operating system:
Start >> Control Panel >> Date and Date
For detailed information about network time configuration, refer to Appendix C: Time Synchronisation.
4.6:Using a scroll control device to configure
QBox
If you are using your QBox in a stand-alone situation, a scroll control device—with at least fivebuttons and a scroll wheel—may be used to access and modify some of the configuration settings
of the QBox.
Altering QBox configuration using a ShuttlePRO controller
Section 4: QBox Configuration and Operation
Using a scroll control device to configure QBox
This section refers to using the Contour Design ShuttlePRO and ShuttleXpress controllers utilising
both the buttons as well as the jog wheel.
NOTE:It is recommended that you use a USB controller as it must be able to be
connected and disconnected without ha vin g to rest ar t QBo x .
4.6.1:Altering QBox configuration using a ShuttlePRO controller
The ShuttlePRO control uses a set of buttons and a jog wheel for opening and closing the display
menu and selecting menu options. The actions of the buttons are illustrated below. Many of the
buttons have multiple functions.
1. Ensure that QBox is turned on.
2. Connect the ShuttlePRO control to a USB port in QBox.
3. Press the button for bringing up the display menu.
4. To select the next menu item, either
•press the button for selecting menu options, or
•turn the jog wheel to the right.
5. To select the previous menu item press the button for selecting the previous menu
6. Press the button to bring up the submenu for the selected item.
7. If in the submenu for adjusting display settings, press the button for changing the
•To increase the setting level, click the button to increase the setting level.
•To decrease the setting level, press the button to decrease the setting level.
8. To select another settin g, press th e bu tton that returns to the previous menus and
setting level. A dialogue is displayed that lets you change the setting level, for example
the brightness level.
repeat steps 6 and 7.
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Section 4: QBox Configuration and Operation
Configure the QMaster to QBox interface
Altering QBox configuration using a ShuttlePRO controller
9. To exit the menu, press the button for selecting the previous menu multiple times until
the menu clears.
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Guide
4.7:Configure the QMaster to QBox interface
This section describes how you configure the connection between the QMaster software and a
QBox. You must have a scroll control ready when configuring this interface.
1. Plug the license dongle into a USB port on the computer running QMaster.
2. Double-click the QMaster icon. At this stage QMaster checks for the presence of the
license dongle and launches the application in QBox operation mode.
3. If you are testing or transitioning from an Autocue IMT card system to a QBox system
you may have both an IMT card and the QMaster dongle inserted in the computer.
QMaster will identify the presence of both items and will give you the option to choose
in which mode you wish to commence operation.
4. Select QBox to continue with this configuration and open the QMaster software.
Section 4: QBox Configuration and Operation
Configure the QMaster to QBox interface
Loss of network connections
11.Select the QBox Status Panel from the Prompt menu. The QBox Status Panel
dialogue box is displayed.
12.Right-click in the dialog box and select Add to display the Configure QBox dialog
box.
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13.In the Name field type an identifier for the QBox if desired.
14.Enter an optional description in the Description field.
15.Enter the details for your QBox (that you noted in step 10 above) in the IP Address
field and click OK. The QBox Status Panel is displayed again.
16.Click on Reconnect. The icon next to your QBox name changes to a light blue colour
to show that a connection has been established, as illustrated below.
Configuration of your QBox is complete and you can now use it to control prompting.
4.7.1:Loss of network connections
The network connection between a QBox and the QMaster software will be broken by either the
network plug being removed or the software on either device being shut down.
Physical disconnection. If the network plug is disconnected from a QBox or the
computer running the QMaster software, a warning message will be displayed that this loss has
occurred and ask if you want to reconnect.
QBox operating software failure. If the QBox operating software fails or is rebooted,
the computer running the QMaster software will display a warning message that the connection
to the QBox has failed and ask if you want to reconnect.
Section 4: QBox Configuration and Operation
Configure the QMaster to QBox interface
Loss of network connections
NOTE:Before clicking Yes on the message dialog, you must make sure that the
QBox has completed the full restart procedure. This is indicated by either
the last script being displayed or the disappearance of initialisation
progress information.
If you click Yes the current rundown will be displayed in the Script Editor window and on the
prompter display unit.
NOTE:The display will default to the start of the rundown.
QMaster software failure. If the QMaster software fails or is shut-down while you are
prompting a script, the QBox will continue scrolling the script using whatever settings were
controlling the display at the time of the failure. The QBox becomes a standalone prompt engine
which may be operated using any scroll control device connected to it.
NOTE:Depending on the nature of your network infrastructure, including and the
number of hubs, switches or routers between the computer and the QBox
and natural latency in the network, it may take up to 30 seconds b efore the
QBox ascertains that there is no QMaster software controlling it.
When QMaster restarts, the software checks if a QBox is currently prompting a script and will ask
if you want to relink to that rundown.
Section 4: QBox Configuration and Operation
Configure QBox scroll controls
Loss of network connections
If you click Yes the relevant rundown will be displayed in the Script Editor window at the current
position in the script but with scrolling stopped.
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4.8:Configure QBox scroll controls
Scroll controls may be connected to either the computer running the QMaster
software or attached directly to the QBox.
CAUTION :Serial ports are not “hot pluggable”. Ensu re that the scroll control device is
attached to your QBox before switching the unit on.
1. Attach a keyboard to the QBox and access the configuration menu by pressing F8.
2. Press the Down arrow key to highlight Configure QBox and then press Enter.
3. Use the arrow keys to highlight Serial Controllers and press Enter.
For each serial port on the QBox there is a tab that shows the supported types of scroll
control device that may be attached to the unit.
4. Press the Tab key until the required scroll control type is highlighted an d pr es s the
spacebar on the keyboard to select it.
5. Press the Ctrl and Page Down keys to select the tab for the other serial port.
6. Repeat step 4 to select the scroll control type to be connected to this port.
NOTE:You can only select the type of scroll control device connected to the QBox.
In addition to the resolution and output mode, you can also configure the margins
of the QBox display output.
1. Attach a keyboard to the QBox and access the configuration menu by pressing F8.
Configure QBox display output
Loss of network connections
2. Press the Down arrow key to highlight Configure QBox and then press Enter.
3. Use the arrow keys to highlight Display Settings and press Enter.
4. Press the Ctrl and Page Down keys to select the Margins tab.
The Left Margin field will be highlighted.
5. If necessary, press the Backspace key to delete the current entry and then enter the
number of pixels required for the left margin.
6. Press the Tab key to highlight the Right Margin field.
7. If necessary, press the Backspace key to delete the current entry and then enter the
number of pixels required for the right margin.
8. Press the Tab key to highlight the OK button and press Enter to confirm changes.
NOTE:You must reboot your QBox in order for the changes to take effect.
4.10: Load files onto a QBox remotely
Script files and rundowns are automatically stored on to your QBox while it is attached to an IT
network by either a cable or wireless connection.
An advantage of QBox is that it can be operated in situations away from a studio environment.
The rundown for a broadcast is stored on the QBox before the presenter and cameraman leave,
but if changes need to be added or the presenter writes a special script while on location, this can
be loaded onto the QBox.
Files can be loaded using a variety of methods. These include:
•from a USB memory device
•from the internal FTP server on the QBox
•from a Bluetooth® device
NOTE:If the QMaster software has an active connection to your QBox, you will not
be able load or prompt any files stored locally on the QBox.
Section 4: QBox Configuration and Operation
Load files onto a QBox remotely
Transfer via a USB device
To load files remotely QMaster software must not be controlling your QBox. To do this you can
either shut down QMaster or disable the connection from the QBox Status Panel.
1. Select Prompt >> Stop Prompting from the QMaster menu bar
2. Select Prompt >> QBox Status Panel
3. Right-click on the name of the QBox and selecting Disable from the context menu
4.10.1:Transfer via a USB device
Location. Files to be loaded on to your QBox must be stored at the root level of the USB
memory device in a folder named scripts.
Format. Save the files as plain text files (with the extension .txt) and ensure that the encoding
for the file is UTF-8. For example, if you write your script using th e standard Windows applica tion
Notebook, when you save the file you are given th e option of selecting the encoding, as illustrated
below.
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Upload and display files.
1. Insert the USB memory device containing your new script file into one o f the USB ports
on your QBox.
2. Press the F2 button on the keyboard connected to the QBox to open the QBox On
Screen Display menu. Alternatively, you can also press F1 to access the Select Data
Source menu.
Section 4: QBox Configuration and Operation
Load files onto a QBox remotely
Transfer via FTP
NOTE:If you are using Microsoft Internet Explorer v7 you will need to select Page
>> Open FTP Site in Windows Explorer to access the page.
3. Create a folder on the internal QBox FTP server for each of your runorders.
NOTE:Runorder folders are single level directories and do not support nested
folders.
4. Add your script files to the appropriate folder.
5. The order in which the scripts are displayed is determined by the name of each
individual file.
Format. Save the files as plain text files (with the extension .txt) and ensure that the encoding
for the file is UTF-8. For example, if you write your script using th e standard Windows applica tion
Notebook, when you save the file you are given th e option of selecting the encoding, as illustrated
below.
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Installation & Operation
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Select files for prompted.
1. Press the F2 button on the keyboard connected to the QBox to open the QBox On
Screen Display menu. Alternatively, you can also press F1 to access the Select Data
Source menu.
NOTE:If no keyboard is attached, use the appropriate button on a connected scroll
Section 4: QBox Configuration and Operation
Load files onto a QBox remotely
Transfer via a Bluetooth® device
controller.
3. Select the [FTP Server] option from the list in the Select Data Source menu.
4. Select the required runorder folder name.
5. Press Enter and the scripts will be copied to the QBox. If you created folders to store
scripts for different runorders, select the required runorder name and press Enter.
NOTE:If any previous files were being prompted while you loaded new files onto
the QBox, the new files will automatically start to be prompted using the
same scroll control settings.
The link to the internal FTP server is dynamic. If you add new script files to the runorder folder
currently being prompted, they will automatically be inserted into the runorder in the position determined by their filename and any modified files that already exist will be replaced, even if they are
on screen.
4.10.3:Transfer via a Bluetooth® device
Hardware requirements. The standard QBox specification includes a Bluetooth trans-
ceiver. For earlier versions of QBox, plug-in Bluetooth transceivers can be provided.
NOTE:Only Bluetooth transceivers supplied by Autocue are supported.
The Bluetooth device you use must be capable of sending plain text files.
Upload files. Files to be prompted must be uploaded to the Bluetooth inbox on your QBox.
Use the appropriate commands on your Bluetooth device to locate available compatible devices.
1. Select the name of the QBox to which you wish to upload.
2. Transmit the required files to the QBox.
3. The order in which the scripts are displayed is determined by the name of each
individual file.
Some Bluetooth devices allow you to create separate folders for different runorders in to which
you can save the individual scripts. Folders can be transmitted to a QBox in the same way as a file.
Section 4: QBox Configuration and Operation
Load files onto a QBox remotely
Transfer via a Bluetooth® device
NOTE:Runorder folders are single level directories and do not support nested
folders.
Device pairing. You can pair your Bluetooth device with any number of QBoxes in order to
provide additional security and reduce the time taken to upload files.
1. Initiate pairing on your Blue to ot h de vice .
2. Following the commands displayed on your device.
3. When requested, enter the Portable Identification Number (PIN) for the QBox.
The default PIN for a QBox is 1234.
NOTE:A QBox will pair with any device that provides the correct PIN. Files from
devices that do not support pairing will be accepted by a QBox.
Format. Save the files as plain text files (with the extension .txt) and ensure that the encoding
for the file is UTF-8. Any file in an alternative format sent to a QBox will be rejected.
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NOTE:Files in other formats may be sent to a QBox but will not be able to prompt
them.
Select files to be prompted.
1. Press the F2 button on the keyboard connected to the QBox to open the QBox On
Screen Display menu. Alternatively, you can also press F1 to access the Select Data
Source menu.
2. Select Load Runorder.
NOTE:If no keyboard is attached, use the appropriate button on a connected scroll
3. Select the [Bluetooth] option from the Select Data Source menu.
4. If the file transfer method was not specified, your scripts will be stored in the Bluetooth
inbox on the QBox. Select Inbox from the list of data sources or alternatively, if you
created folders to store scripts for different runorders, select the required runorder
name.
5. Press Enter and the scripts will be copied to the QBox.
NOTE:If any previous files were being prompted while you loaded new files onto
the QBox, the new files will automatically start to be prompted using the
same scroll control settings.
The link to the Bluetooth inbox is dynamic. If you add new script files to the runorder folder
currently being prompted, they will automatically be inserted into the runorder in the position determined by their filename and any modified files that already exist will be replaced, even if they are
on screen.
You will need to upgrade your Autocue products when new features and enhancements are
released for QBox firmware
When features are made available, Autocue customers are informed and requested to upgrade
the products they have purchased.
Follow the procedures outlined in this chapter and any additional steps that are contained in the
notification email or letter.
CAUTION :After upgrading, ensure that the version numbers of your software and
firmware are compatible. If you have any doubts, contact Autocue Technical
Support for information.
5.1:QBox upgrades
Your QBox requires upgrading in the following situations:
•When the trial period for your QBox luse has expired
•When new QBox firmware versions are made available
Upgrading QBox involves either adding configurations for a new version to your existing QBox, or
changing the license information, using a USB drive.
5.1.1:Firmware upgrade
1. Contact Autocue to request a QBox upgrade.
Upgrades will be either emailed to you or you will be given access to the
Autocue web site where you can download it. The upgrade files are in a compressed format contained in a ZIP file.
2. Extract the files from the zip into a folder labelled repository at the root of a clean
USB key.
9. Check that your QBox has been updated by pressing F5 when the QBox is in prompt
mode. The firmware version will be a higher number if the upgrade has been
successful.
5.1.2:Licence upgrade
If you are upgrading QBox from a trial version you will require a new licence.
1. Contact Autocue to request a QBox permanent licence.
New licences will be emailed. The files will be in a compressed format contained in a
ZIP file.
2. Extract the new licence from the zip onto the root of a clean USB key.
3. Plug the USB key containing the extracted file into a USB port on the QBox. Wait
approximately 10 seconds for the USB key to be registered.
4. Press F8 on the keyboard connected to the QBox to open the configuration menu.
Section 5: Upgrading QBox Components
QBox upgrades
Licence upgrade
5. Use the Down arrow key to select Licence Upgrade
6. The display screen will indicate that the files for the new version are downloaded and
copied to your QBox.
7. Check that your QBox has been updated by pressing F5 when the QBox is in prompt
mode. The licence expiry information will no longer be displayed.
Using more than one QBox on the same network in a studio allows
each presenter to independently scroll a script while a show is on air.
NOTE:Multihead prompting functionality can be implemented where you have
During a broadcast, there is often more than one presenter reading from a script. A simple
example would be a news bulletin where there is a newsreader and sports presenter. Deploying
two QBoxes in the studio, each connected to same computer running the QMaster software,
allows each presenter to have local control of their copy of the script or rundown while the other
presenter is on air.
For example, while the newsreader is readin g the news items, the sports presenter could scroll
ahead to her part of the bulletin to check what she is to read. Either the sports presenter or the
prompting operator would be able to switch ba ck so that the script or rundown is at the correct
point when the sports presenter delivers her part of the bulletin.
The network and wireless capabilities of QBox supports a widely distribute d news broadcast such
as presenters in the main studio, a business journalist situated in a small studio at the stock
exchange and a weather presenter at a remote exterior location. Each would have their own QBox
linked to the same network and would be able to review their part of the bulletin independently.
One QBox would be designated as the master device and all others would be linked to it.
Multihead Prompting
purchased the appropriate licence or up gr a de .
A.1:Configuring QMaster for multi-head
prompting
CAUTION :It is essentially that all elements of your prompting system are accurately time
synchronised. For information about this topic, refer to Appendix E: Time
Synchronisation.
1. Make sure that QMaster is running on your computer.
2. Connect more than one QBox to the computer running QMaster or attach an additional
unit to an existing network.
3. Open the QBox Status Panel in QMaster.
4. Right -click on the QBox Status Panel and select Add.
5. Add the name of the new QBox where multi-head functionality is to be set up.
6. Specify the master QBox. Any QBox not specified as the master is a slave unit.
7. If required, enter a description for the QBox.
8. Select the connection type in the Type list box.
9. Enter the IP address and port number for the new QBox.
QMaster can be configured to operate via a wireless connection to an
existing Ethernet network. Wireless connectivity means that QBoxes
and computers running the QMaster software can be moved around
to different physical locations without the constraint of trailing wires.
You can also use wireless capable scroll controllers to control
prompting of a script or rundown on a remote QBox.
B.1:Wireless connectivity
QBoxes are supplied with an interface which can be configured to locate wireless network access
points to enable transfer of rundown or script information from a remote location.
To prevent damage in transit, QBoxes are shipped with the aerial d etached. Before switching on
the power to the QBox ensure the aerial is securely fastened to the socket on the front of the unit.
CAUTION :The aerial must be attached when operating a QBox. Operation of the unit
without an aerial will result in damage to the wireless interface and will void
your warranty.
Wireless connections can be either be via an access point to your existing network infrastru cture
or set up as a standalone netwo rk between a computer r unning the QMaster software and one or
more QBoxes.
NOTE:Wireless performance can be affected by many factors, including the
nature of surrounding buildings, other networks in operation and
atmospheric conditions.
5. Use the arrow keys on the keyboard to select wlan0 and press Enter to display the
tabs containing controls for setting the wireless network parameters.
6. Press the Tab key to highlight Infrastructure (via access point) Mode and
press the Space bar on the keyboard.
7. Press the Tab key and enter the ESSID of your WiFi network. Contact your IT
department to obtain the necessary information for your network.
8. Hold down the Ctrl key and press the Page Down key to open the WiFi Security
tab.
Appendix B: Wireless Operation
Configure QBox for a wireless access point
9. Press the Tab key and highlight the WEP option and press the Space bar on the
keyboard.
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10.Press the Tab key until the WEP Key field is highlighted and enter the required key.
This is usually a string of 26 alphanumeric characters.
NOTE:Take care when entering the key as you must enter the same key for any
device that will be connected to the QBox.
11.Press the Ctrl and Page Down keys to select the IPv4 Settings tab and the DNS Settings tab.
NOTE:The options selected for the IPv4 and DNS settings should match those
entered when configuring the network connection of the computer running
the QMaster software.
12.Press Return on the keyboard to save your wireless network access settings.
13.Close the configuration interface on your QBox.
If the computer you are using to communicate with the QBox has already be en configured you can
begin loading information and prompting scripts remotely.
NOTE:You will need to check in QMaster that the QBox connection has been
established.
Select Prompt >> QBox Status Panel and ensure that the QBox is
connected and, if there are more than one, at least one appears as Master.
Appendix B: Wireless Operation
Configure QBox for wireless peer-to-peer connection
5. Use the arrow keys on the keyboard to select wlan0 and press Enter to display the
tabs containing controls for setting the wireless network parameters.
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6. Press the Tab key to highlight Ad-Hoc (peer-to-peer) Mode and press the Space
bar on the keyboard.
7. Press the Tab key and enter the ESSID of your WiFi network. Contact your IT
department to obtain the necessary information for your network.
8. Hold down the Ctrl key and press the Page Down key to open the WiFi Security
tab.
9. Press the Tab key and highlight the WEP option and press the Space bar on the
keyboard.
10.Press the Tab key until the WEP Key field is highlighted and enter the required key.
This is usually a string of 26 alphanumeric characters.
NOTE:Take care when entering the key as you must enter the same key for any
device that will be connected to the QBox.
11.Press the Ctrl and Page Down keys to select the IPv4 Settings tab.
Appendix B: Wireless Operation
Configure QBox for wireless peer-to-peer connection
Configure the wireless interface on a computer
B.3.1:Configure the wireless interface on a computer
You must also correctly configure the parameters of the wireless interface device on the computer
running the QMaster software.
Open the configuration tool for wireless LAN device that you have installed on your computer.
NOTE:Autocue strongly recommends NOT using the Windows Network
Configuration Wizard to set these parameters.
The controls for setting the wireless LAN parameters vary from device to device and will be
dependent also on the operating system your computer is using.
Ensure that the settings for parameters such as:
•encryption key
•SSID
•network name
•type of network
•address type
•channel number
are the same for all devices on the network.
QBox
Installation & Operation
Guide
NOTE:Contact your own IT department to obtain details of the required IP
addresses and related settings for the time source.
When operating more than one computing devices that are linked it is
advisable to have them all refer to the same time. This is important
where, for example, a news show takes place in different studios
across the globe.
C.1:Time signals
QBox and QMaster can obtain a time signal from either a network time protocol (NTP) server or
from the Time Synchronisation application from Autocue.
It is essential that you use a time signal to ensure that your devices are correctly and accurately
synchronised.
One machine must be designated as the time signal source and all other machines set to refe r to
that time signal.
When you configure your QBox you should choose either the NTP or Time Synchronisation
Daemon buttons.
It is recommended that you use the NTP option only if you are connecting to an existing IT network
which already has a nominated NTP source defined for it.
Default settings for QBox. When shipped, Autocue QBoxes are configured to have no
NTP time sources and the Time Synchronisation Daemon is set to Automatic Network Discovery.
This enables you to simply connect a QBox to a network or computer and it will find the best time
source available and synchronise to it. Time source computers sh ould have Bonjou r software, o r
a similar application, installed.
There are different synchronisation options depending on how and where you are installing your
QBox.
In addition to the scenarios outlined below there are more complex arrangements of computing
hardware that can be set up. If you feel that how you are networking your devices is not co vere d
by the ones listed, contact the Support at Autocue.
Adding a QBox to an existing network with NTP. If your organisation has a well
established and configured IT network it is likely that you will have a NTP time source available.
For detailed information about configuring NTP settings, refer to section C.4. Contact your own IT
department to obtain details of the required IP ad dresses and rela ted settings for the time sour ce.
Appendix C: Time Synchronisation
Time signals
Operational scenarios requiring synchronisation
NOTE:If you are moving an existing QBox to a different network, it is
recommended that you remove all time sources from the list associated
with Time Synchronisation Daemon.
Standalone network with one or more QBoxes. If you are establishing a self-
contained network, it is recommended that you either:
•Install the Bonjour software on the computer and configure the QBoxes to
use the Time Synchronisation Daemon with the time source set to Automatic
Network Discovery on the QBox and the computer configured with Local
Clock as the time source.
or
•Use the local clock of the computer and specify Network Host as the time
source on the QBox and manually enter the IP address or host name of the
computer.
QBox
Installation & Operation
Guide
NOTE:When you use either of these methods you should remove all time sources
that may have been configured for use with NTP.
Adding a QBox to an existing network with no synchronisation. Install the
Time Synchronisation Daemon on a machine on the network, fo r example the computer running
the QMaster software. Configure this machine so that Local Clock is set as the time source for it.
You should then set all other hardware on the network to obtain a time signal from the machine
with the master time source. You can does this by con figuring the QBoxes to use either Automatic
Network Discovery or select Network Host source and specify the host name or IP address of the
computer with the master time source.
NOTE:When using this method you should remove all time sources that may have
been configured for use with NTP.
NOTE:If you have a spare QBox used for backup purposes you should pre-
configure it to automatically search for a time source on a network so that
it will synchronise with an existing time source.
Appendix C: Time Synchronisation
Time Synchronisation Daemon
Computer firewall settings
5. The Time Synchronisation Daemon will automatically stop and then restart.
QBox
Installation & Operation
Guide
C.3.2:Computer firewall settings
Your computer or network firewall settings may prevent the effective operation of the Time
Synchronisation Daemon. You must configure your firewall hardware or software to either:
•allow UDP packets on port 3104
or
•allow the Time Synchronisation Daemon full access
NOTE:Different manufacturers of firewalls implement controls in various ways.
Contact your own IT department for assistance or to obtain details of the
relevant settings.
The following NTP server functions can be set in the onscreen menus:
•Adding NTP servers to an existing NTP server list.
•Disabling the iBurst function
•Specifying an undisciplined local clock.
NOTE:When you make changes to any NTP setting, messages are displayed
stating that the NTP daemon has been stopped and then restarted.
C.4.1:Adding servers to an existing NTP server list
NOTE:The list of available NTP servers is empty for a new QBox.
1. Open the onscreen menu by pressing the F8 key on the keyboard attached to the
QBox.
2. Select the Configure QBox option and press Enter.
3. Use the Right arrow key to select Time and Date.
4. Select NTP Server Settings and press Enter to display a list of time servers.
5. To add a time server, press the Down arrow key to select a server, and then press the
Insert key to add it.
A dialogue box is displayed requesting the DNS name. Press the Tab key. The FQDN
(Fully Qualified Domain Name) DNS name is displayed.
6. Enter the FQDN (Fully Qualified Domain Name) DNS name. The FQDN allows
the name of the server to be resolved.
7. Press the Tab and then Enter key to confirm the action. The DNS server is entered
into the list.
Appendix C: Time Synchronisation
NTP Server Settings
NOTE:After your QBoxes and computers to use an NTP time source, It takes
approximately one hour for the software to calibrate itself a nd calculate drift
information.
During this time, do not switch off, log off your computer nor allow it to go
into hibernation mode.
C.4.2:Disabling the iBurst function
The iBurst function can be disabled to manage ne twork traffic accord ing to the spe cific configurations of the network deployment.
1. Bring up the onscreen menu by pressing the F8 key.
2. Select Configure QBox and press Enter.
3. Use the Right arrow key to select Time and Date, and press Enter.
4. Select NTP Server Settings and press Enter to display a list of time servers.
5. To turn off the iBurst option, press the Tab key and press the Space bar.
6. Press Enter. A message is displayed in the Configure QBox menu that the NTP
daemon has been restarted.