Autocue and QTV have been serving the broadcast industry since the mid-1950s
when QTV in New York and Autocue in London supplied the very first prompters
via their rental divisions.
Creating broadcast history. The two companies merged in 1984
under Autocue Group and, with the introduction of the QSeries family of software,
became the only company to offer the television industry a single solution for all
transmission, newsroom, scripting and prompting requirements. QTV forms the
Americas division of Autocue Group’s prompting sales and rental services.
Prompter of choice around the globe. Autocue Group is known
worldwide for its service and dependability, serving such prestigious clients as the
BBC, Bloomberg, NBC and CNN. The Group’s prompting solutions are compatible
with all newsroom systems on the market and are in use worldwide by broadcasters, production professionals, government facilities and corporate producers
MSP08
requiring excellence in prompting and newsroom automation solutions.
For further information, please visit either web site shown at the bottom of this
page.
For the broadcaster, production facility or event organiser requiring greate r viewing
distances and larger display areas, Autocue prompter display and on-camera units
satisfy all your needs.
Autocue on-camera units comprise prompter display, hood, mounting bracket,
tripod plate and accessories.
Designed for the most demanding of broadcast environments, Autocue prompter
display and on-camera units have crisp, ultra-bright picture quality, precision
controls, and rugged construction.
Autocue prompter display and on-camera units are available in a range of configurations to match most camera, lens and mounting combinations.
Designed for use with light-weight tripods and jib arms, the MSP08 combines portability and light weight design with excellent readability. This makes it suitable for
non-traditional broadcast sectors, such as production companies, educational institutions, religious broadcasters, and corporate production facilities.
The MSP08 consists of the following features:
•Medium wide-angle hood designed specifically for the MSP08.
•Super-lightweight construction.
Multiple mounting options including:
•Gold Plate, Pro Plate and Roller Plate for tripods.
•Matte Box bar kit for mounting on jib-arm cameras.
1
www.autocue.com
MSP08
Assembly and Installation
Guide
A variety of counterbalances and adjustable weights are available to ensure safe
and stable operation and movement of mounted equipment.
Where appropriate, Autocue can also provide a range of accessories, such as cue
lights and remote controls, to complement your chosen system.
1.2:About this guide
This document describes how to assemble and mount your chosen Autocue
prompter display or on-camera unit. It is suitable for any broadcaster or news
production crew. This guide is suitable for novices as well as expert users of the
product line from Autocue.
Reference material is also provided that explains how to adjust the various settings
and troubleshoot the prompters to ensure optimum performance.
mitted in any recording or otherwise, without prior permission of Autocue Group
Ltd.
All third-party software or hardware, including logos, referenced within this guide is
copyright of the respective owners.
1.4:Disclaimer
Autocue Group Ltd reserves the right to revise this publication and to make
changes in its content without obligation of Autocue Group Ltd to notify any person
or persons of such revision.
Display size
Brightness
Resolution
Contrast Ratio
Reading range
Input signal
Composite standard
Power input
Power consumption
Display controls
Assembly weight
Monitor options
- Cue light
Hood options
- Glass
Mounting options
8.4” (213mm)
1400Nits
1600 x 1200
350 : 1
10ft (3m)
Composite 1Vp-p 75Ohm
NTSC, PAL, SECAM
12V DC (1 x 4-pin XLR connector)
22W
1.8A @ 12V DC
Menu based push button controls.
Direct brightness adjustment.
6.0-8.0lb (2.7-3.6kg) (varies by mount
selection)
Specify on purchas e
Tally light on request - connects into
the camera - requires 12V from the
camera tally out socket.
Small wide-angle hood.
70:30 transmission
Gold Plate; Matte Box Bar Kit; HandHeld Shoulder Grip
An Autocue On Camera Unit can be used with almost any industry-standard
camera and tripod combination. On camera units comprise a tripod head
attachment, prompter monitor and hood with integral two-way mirror.
Assembling and mounting your on camera unit involves:
•preparing the mounting plates and brackets
•attaching the prompter monitor
•attaching the hood and glass components
•connecting required cables
•ensuring all connections and fixings are secure.
4.1:Tripod head preparation
Autocue on camera units are designed to work with most standard tripods. The
first step is to remove the camera mounting plate from the tripod head.
4.2:Gold Plate preparation
The Autocue Gold Plate is provided disassembled as illustrated below.
The body of the Gold Plate consists of the mounting slide and the camera carriage.
Once the Gold Plate is assembled, it can be attached to a tripod or to a hand-held
shoulder grip.
Section 4: Assembly Procedures
Gold Plate preparation
1. Screw the Gold Plate extension bars into the ends of the threaded rods
protruding from the camera carriage of the Gold Plate.
2. Adjust the distance between the camera carriage and the mounting slide.
The distance depends on whether the Gold Plate will be attached to a
tripod or shoulder mount.
3. Loosen the locking levers on the camera carriage and move the camera
carriage to required position.
4. Loosen the locking levers on the mounting slide and move it to the
required position.
Seven menu categories are used to set up a MSP08 prompter display unit:
The tables in the following sections list the various sub-menu selections and the
options that can be set for them.
Press the Up and Down arrows to highlight a heading and press the Menu button
to select it. The sub-menus within each category are selected with the Up & Down
buttons.
Press Menu again to select a sub-menu from a category and then the Up and Down
arrows to adjust or change the parameters. Press Menu once more to save the
Section 6: MSP08 Operation
Input select
Accessing the OSD controls
•Display settings
•Color settings
•Image position
•H & V Mirror
•OSD Control
•Languages
setting.
6.3:Input select
To select a video signal source for your prompter display unit, push and hold the
Menu button for approximately two seconds.
Your MSP08 display unit has two channels available.
ChannelSignal Source Options
Main and SecondaryVGA
NOTE:If the main source uses a computer input, the secondary can
The Menu button and the Up and Down arrow buttons are used to move between
sub-menus and make option selections and changes to parameters.
TaskButton to press
Open OSDMenu
Highlight sub-menuUp / Down arrows
Select sub-menuMenu
Highlight parameterUp / Down arrows
Select parameterMenu
Adjust valuesUp / Down arrows
Save settingMenu
Close OSDAuto
Section 6: MSP08 Operation
Adjust display parameters
Display settings
6.4.1:Display settings
The various display settings for the image can be adjusted using this option. Alter
the values of the different parameters to suit the ambient light levels where you are
using the display unit.
CategoryChange setting
BrightnessUse Up or Down arrow keys to increase or
ContrastUse Up or Down arrow keys to increase or
SaturationUse Up or Down arrow keys to increase or
decrease the brightness of the display.
decrease the contrast of the display.
decrease the saturation levels of the colours shown
on the display.
Black LevelUse Up or Down arrow keys to increase or
decrease the Black Level of the display and
improve the depth of colours.
17
www.autocue.com
MSP08
Assembly and Installation
Guide
6.4.2:Image settings
.
Sub-menuOptions
Auto AdjustUse for automatic image adjustment
ClockSet date and time manually
PhaseAdjust the focus and clarity of the display
ScalingAdjust for wide-screen or standard aspect ratios
Section 6: MSP08 Operation
Adjust display parameters
Image settings
6.4.3:Color settings
You can either select the preset RGB values for the colour temperatures 6500 K or
9300 K or select the user option and set your own values to suit the ambient lighting
conditions.
if the connectors have any bent pins
if the brightness and contrast settings in the
OSD menu are appropriate
if the screen saver settings of your system are
causing problems
The power LED is redSee previous item #2.
The image is blurred or unstableif the signal cable is correctly connected
if the selected graphics mode is correct.
if the display supports the graphics mode of
the graphics board.
if the resolution of the unit is set to less than
1280 x 1024 at a refresh rate of 60 Hz.
(For resolutions lower than this the image is
expanded via interpolation which may cause
errors. As a result the image may look
blurred.)
Alternative suggested remedies:
Select "Auto adjust" from the Position menu.
www.qtv.com
21
www.autocue.com
MSP08
Assembly and Installation
Guide
ProblemCheck...
The image is not sized properly or
not centered
Section 7: Troubleshooting and Maintenance
Maintenance
Cleaning the monitor
Select the H-Total and Phase functions from
the Position menu and change the settings to
achieve a sharp and stable image (these
settings may have to be repeated when you
have selected another graphics mode).
if the horizontal and vertical image position in
the OSD menu is set correctly
If the selected graphics mode is appropriate
if the display unit supports the graphics mode
of the graphics board
OSD error message: "Signal
overrange”
For further troubleshooting assistance, refer to our Frequently Asked Questions
(FAQ) database on our website: www.autocue.com.
7.2:Maintenance
7.2.1:Cleaning the monitor
CAUTION:Electric Shock Hazard!
Isolate the prompter display unit and any other devices from any power
source before cleaning the display unit surface.
if the selected graphics mode is correct.
if the display unit supports the graphics mode
Regular cleaning will help keep your prompter display unit in good condition.
•As recommended by the manufacturers, use tepid water with a
small amount of detergent to clean the glass on the prompter
display unit and then leave it to dry naturally.
•Wipe the equipment surface down with a moist cloth; do not
allow liquid to enter the equipment.
•Clean the prompter display unit screen with a lint-free, soft cloth.
Do not use (glass) cleaning agents or paper tissues for cleaning.
In addition, do not clean the glass with abrasive cleaners or
dusters, these will scratch the glass coating.
•Wait until all cleaned parts are completely dry before
reconnecting the prompter display unit to the power source.
22
www.autocue.com
MSP08
Assembly and Installation
Guide
7.2.2:Care and handling advice
•Avoid dropping the prompter display unit or any of its individual
components.
•Clean the monitor periodically.
NOTE:Do not use abrasive cleaners or dusters when cleaning the
monitor.
•Do not run the prompter for excessively long periods of time.
This will cause the operation of the backlight panel to
deteriorate, gradually becoming dimmer.
•Do not use in wet weather without a cover.
•Do not expose to sunlight for long periods of time.
•Adjust the mounting bracket to allow clear space between the
Section 7: Troubleshooting and Maintenance
Maintenance
Care and handling advice
glass of the hood and the fully-extended camera lens
- small vibrations may cause scratches
- contact by the lens may break the glass
•Ensure that the prompter display unit is correctly aligned both
horizontally and vertically with the camera
•Ensure that the whole on camera unit is securely fastened and
does not sway from side to side.
We have been working in live broadcast environments for the past 50 years
and understand the importance of efficient and effective hardware and
software support.
We provide the latest prompting software builds for free on our website ensuring
you continue to benefit from enhancements. Warranties cover all of our hardware
products, with an in-house assessment and repair service offered outside of the
warranty period.
Our hardware and software support is provided by our own in-house teams.
Telephone support
We provide 24/7 support for our QSeries and Rental customers, with support for
prompting customers available during UK office hours (9am till 6pm GMT) and US
office hours (9am till 5pm EST).
Onsite support
Our Tech Support team also travel to customer sites to install QSeries systems and
offer ongoing after-sales support to QSeries customers.
To request technical support please use one or more of the following options.
Phone.
1. Call the main Autocue number:
+44 20 8665 2992
2. Select the support option
25
www.autocue.com
Assembly and Installation
Guide
Email.
Web site.
Section 8: Sales and Support InformationMSP08
3. Leave a message including as much detail about the problem as
practical.
1. Send an email to:
support@autocue.co.uk
Remember to include as much detail as possible. A phrase such as
“Screen blank” makes it difficult for the support staff to diagnose a
problem and will delay providing you with an answer.
1. Go to www.autocue.com
2. Select "Support" and then "Problem Form" from the menu bar
3. Complete the form and submit it.
Americas
Phone.
1. Call the main QTV number:
+1 704 377 1496
2. Select the support option
3. Leave a message including as much detail about the problem as
practical.
Email.
1. Send an email to:
support@qtv.com
Remember to include as much detail as possible. A phrase such as
“Screen blank” makes it difficult for the support staff to diagnose a
problem and will delay providing you with an answer.
Web site.
1. Go to www.qtv.com
2. Select "Support" and then "Problem Form" from the menu bar