10.3. VIEW OR DELETE PROGRAMS ............................................................... 86
11. WARRANTY AND SERVICE ...................................................................... 88
11.1. LIMITED ONE YEAR WARRANTY........................................................... 88
11.2. SERVICE PROCEDURES .......................................................................... 88
1. Safety Precautions and Warnings
To prevent personal injury or damage to vehicles and/or the scan
tool, read this instruction manual first and observe the following
safety precautions at a minimum whenever working on a vehicle:
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc. away from
all moving or hot engine parts.
Operate the vehicle in a well ventilated work area: Exhaust gases
are poisonous.
Put blocks in front of the drive wheels and never leave the vehicle
unattended while running tests.
Use extreme caution when working around the ignition coil,
distributor cap, ignition wires and spark plugs. These
components create hazardous voltages when the engine is
running.
Put the transmission in PARK (for automatic transmission) or
NEUTRAL (for manual transmission) and make sure the parking
brake is engaged.
Keep a fire extinguisher suitable for gasoline/chemical/ electrical
fires nearby.
Don’t connect or disconnect any test equipment while the
ignition is on or the engine is running.
Keep the scan tool dry, clean, free from oil/water or grease. Use a
mild detergent on a clean cloth to clean the outside of the scan
tool, when necessary.
1
2. General Information
2.1 On-Board Diagnostics (OBD) II
The first generation of On-Board Diagnostics (called OBD I) was
developed by the California Air Resources Board (ARB) and
implemented in 1988 to monitor some of the emission control
components on vehicles. As technology evolved and the desire to
improve the On-Board Diagnostic system increased, a new generation
of On-Board Diagnostic system was developed. This second generation
of On-Board Diagnostic regulations is called "OBD II".
The OBD II system is designed to monitor emission control systems
and key engine components by performing either continuous or
periodic tests of specific components and vehicle conditions. When a
problem is detected, the OBD II system turns on a warning lamp (MIL)
on the vehicle instrument panel to alert the driver typically by the
phrase of “Check Engine” or “Service Engine Soon”. The system will
also store important information about the detected malfunction so
that a technician can accurately find and fix the problem. Here below
follow three pieces of such valuable information:
1) Whether the Malfunction Indicator Light (MIL) is
commanded 'on' or 'off';
2) Which, if any, Diagnostic Trouble Codes (DTCs) are stored;
3) Readiness Monitor status.
2.2 Diagnostic Trouble Codes (DTCs)
OBD II Diagnostic Trouble Codes are codes that are stored by the
on-board computer diagnostic system in response to a problem found
in the vehicle. These codes identify a particular problem area and are
intended to provide you with a guide as to where a fault might be
occurring within a vehicle. OBD II Diagnostic Trouble Codes
consists of a five-digit alphanumeric code. The first character, a letter,
identifies which control system sets the code. The other four
characters, all numbers, provide additional information on where the
DTC originated and the operating conditions that caused it to set. Here
below is an example to illustrate the structure of the digits:
2
2.3 Location of the Data Link Connector (DLC)
The DLC (Data Link Connector or Diagnostic Link Connector) is the
standardized 16-cavity connector where diagnostic scan tools
interface with the vehicle's on-board computer. The DLC is usually
located 12 inches from the center of the instrument panel (dash),
under or around the driver’s side for most vehicles. If Data Link
Connector is not located under dashboard, a label should be there
telling location. For some Asian and European vehicles, the DLC is
located behind the ashtray and the ashtray must be removed to access
the connector. If the DLC cannot be found, refer to the vehicle’s
service manual for the location.
3
2.4 OBD II Readiness Monitors
An important part of a vehicle’s OBD II system is the Readiness
Monitors, which are indicators used to find out if all of the emissions
components have been evaluated by the OBD II system. They are
running periodic tests on specific systems and components to ensure
that they are performing within allowable limits.
Currently, there are eleven OBD II Readiness Monitors (or I/M
Monitors) defined by the U.S. Environmental Protection Agency
(EPA). Not all monitors are supported by all vehicles and the exact
number of monitors in any vehicle depends on the motor vehicle
manufacturer’s emissions control strategy.
Continuous Monitors -- Some of the vehicle components or systems
are continuously tested by the vehicle’s OBD II system, while others
are tested only under specific vehicle operating conditions. The
continuously monitored components listed below are always ready:
1)Misfire
2)Fuel System
3)Comprehensive Components (CCM)
Once the vehicle is running, the OBD II system is continuously
checking the above components, monitoring key engine sensors,
watching for engine misfire, and monitoring fuel demands.
Non-Continuous Monitors -- Unlike the continuous monitors, many
emissions and engine system components require the vehicle to be
operated under specific conditions before the monitor is ready. These
4
monitors are termed non-continuous monitors. For different ignition
type engines, the available monitors are different too.
The following monitors are to be used for spark ignition engines
only:
1) EGR System
2) O2 Sensors
3) Catalyst
4) Evaporative System
5) O2 Sensor Heater
6) Secondary air
7) Heated Catalyst
The following monitors are to be used for compression ignition
engines only:
1) EGR System
2) NMHC Catalyst
3) NOx aftertreatment
4) Boost pressure system
5) Exhaust gas sensor
6) PM filter
2.5 OBD II Monitor Readiness Status
OBD II systems must indicate whether or not the vehicle’s PCM’s
monitor system has completed testing on each component.
Components that have been tested will be reported as “Ready”, or
“Complete”, meaning they have been tested by the OBD II system.
The purpose of recording readiness status is to allow inspectors to
determine if the vehicle’s OBD II system has tested all the
components and/or systems.
The power-train control module (PCM) sets a monitor to “Ready” or
“Complete” after an appropriate drive cycle has been performed. The
drive cycle that enables a monitor and sets readiness codes to “Ready”
varies for each individual monitor. Once a monitor is set as “Ready”
or “Complete”, it will remain in this state. A number of factors,
5
including erasing of diagnostic trouble codes (DTCs) with a scan tool
or a disconnected battery, can result in Readiness Monitors being set
to “Not Ready”. Since the three continuous monitors are constantly
evaluating, they will be reported as “Ready” all of the time. If testing
of a particular supported non-continuous monitor has not been
completed, the monitor status will be reported as “Not Complete” or
“Not Ready.”
In order for the OBD monitor system to become ready, the vehicle
should be driven under a variety of normal operating conditions.
These operating conditions may include a mix of highway driving and
stop and go, city type driving, and at least one overnight-off period.
For specific information on getting your vehicle’s OBD monitor
system ready, please consult your vehicle owner’s manual.
2.6 OBD II Definitions
Power-train Control Module (PCM) -- OBD II terminology for the
on-board computer that controls engine and drive train.
Malfunction Indicator Light (MIL) -- Malfunction Indicator Light
(Service Engine Soon, Check Engine) is a term used for the light on
the instrument panel. It is to alert the driver and/or the repair
technician that there is a problem with one or more of vehicle's
systems and may cause emissions to exceed federal standards. If the
MIL illuminates with a steady light, it indicates that a problem has
been detected and the vehicle should be serviced as soon as possible.
Under certain conditions, the dashboard light will blink or flash. This
indicates a severe problem and flashing is intended to discourage
vehicle operation. The vehicle onboard diagnostic system can not turn
the MIL off until necessary repairs are completed or the condition no
longer exists.
DTC -- Diagnostic Trouble Codes (DTC) that identify which section
of the emission control system has malfunctioned.
Enabling Criteria -- Also termed Enabling Conditions. They are the
vehicle-specific events or conditions that must occur within the
engine before the various monitors will set, or run. Some monitors
require the vehicle to follow a prescribed “drive cycle” routine as part
6
of the enabling criteria. Drive cycles vary among vehicles and for
each monitor in any particular vehicle.
OBD II Drive Cycle -- A specific mode of vehicle operation that
provides conditions required to set all the readiness monitors
applicable to the vehicle to the “ready” condition. The purpose of
completing an OBD II drive cycle is to force the vehicle to run its
onboard diagnostics. Some form of a drive cycle needs to be
performed after DTCs have been erased from the PCM’s memory or
after the battery has been disconnected. Running through a vehicle’s
complete drive cycle will “set” the readiness monitors so that future
faults can be detected. Drive cycles vary depending on the vehicle and
the monitor that needs to be reset. For vehicle specific drive cycle,
consult the vehicle’s Owner’s Manual.
Freeze Frame Data -- When an emissions related fault occurs, the
OBD II system not only sets a code but also records a snapshot of the
vehicle operating parameters to help in identifying the problem. This
set of values is referred to as Freeze Frame Data and may include
important engine parameters such as engine RPM, vehicle speed, air
flow, engine load, fuel pressure, fuel trim value, engine coolant
temperature, ignition timing advance, or closed loop status.
7
3. Using the Scan Tool
3.1 Tool Description
1) CONNECTOR -- Connects the scan tool to the vehicle’s Data
Link Connector (DLC).
2) SD Card Slot – Holds the System SD card.
3) LCD DISPLAY -- Indicates test results. TFT color display (320
x 240 dpi).
4) FUNCTION BUTTON – Corresponds with “buttons” on
screen for executing commands.
8
5) ESC BUTTON -- Cancels a selection (or action) from a
menu or returns to the previous screen.
6) HELP BUTTON -- Provides help information and Code
Breaker function.
7) UP SCROLL BUTTON -- Moves up through menu and
submenu items in menu mode. When more than one screen of
data is retrieved, moves up through the current screen to the
previous screens for additional data. When looking up DTC, it is
used to change value of selected character.
8) DOWN SCROLL BUTTON -- Moves down through
menu and submenu items in menu mode. When more than one
screen of data is retrieved, moves down through the current
screen to next screens for additional data. When looking up DTC,
it is used to change value of selected character.
9) LEFT SCROLL BUTTON -- When look up DTC
definitions, moves to previous character and views additional
information on previous screens if DTC definition covers more
than one screen; views previous screen or previous frames of
recorded data. It is also used to view previous trouble code
when viewing DTCs.
10) RIGHT SCROLL BUTTON -- When look up DTC
definitions, moves to next character and view additional
information on next screens if DTC definition covers more than
one screen; views next screen or next frames of recorded data..
It is also used to view next trouble code when viewing DTCs.
11) OK BUTTON -- Confirms a selection (or action) from a
menu.
12) External DC Power Port – Connects the 12 volt power adapter
to power the tool when disconnected from the vehicle.
13) USB CONNECTOR -- Connects the scan tool to the PC for
printing.
3.2 Specifications
9
1) Display: TFT color display (320 x 240 dpi)
2) Operating Temperature: 0 to 60°C (32 to 140 °F)
3) Storage Temperature: -20 to 70°C (-4 to 158 °F)
4) External Power: 12.0 to 18.0 V power provided via vehicle
1) User‟s Manual -- Instructions on tool operations.
2) CD -- Includes user’s manual, MaxiLink update software, and
etc.
3) OBD2 cable -- Provides power to tool and communicates
between tool and vehicle.
4) USB cable -- Used to upgrade the scan tool, and to print
retrieved data.
5) SD card -- Contains the scan tool’s operation software and
applications.
6) Carry case -- A nylon case to store the scan tool when not in use.
3.4 Keyboard
No solvents such as alcohol are allowed to clean the keypad or display.
Use a mild nonabrasive detergent and a soft cotton cloth. Do not soak
the keypad as the keypad is not waterproof.
3.5 Power
Before using the scan tool, you must provide power to the scan tool.
There are two methods for providing power to the scan tool.
DC external power adapter.
Cable connection to vehicle.
10
During vehicle testing, power for the scan tool is usually provided
through the vehicle cable connection. When the scan tool is not
connected to a vehicle, the scan tool can be powered with an AC/DC
external power adapter.
While the scan tool is powered via the vehicle Data Link Connector
(DLC), just follow the steps below to turn on the scan tool:
1) Connect the Cable to scan tool.
2) Find DLC on vehicle.
A plastic DLC cover may be found for some vehicles and you
need to remove it before plugging the OBD2 cable.
3) Plug the cable to the vehicle’s DLC.
4) Power up the scan tool , and wait for the Main Screen to
appear.(Figure 3.1)
Figure 3.1
3.6 System Setup
The System Setup functions allow you to adjust default settings and
view information about the scan tool.
1) Language: Selects the desired language.
2) Unit of measure: Sets the unit of measure to English or Metric.
3) Beep Set: Turns on/off beep.
4) LCD Test: Checks if the LCD display is working properly.
5) Key Test: Checks if the keyboard is working properly.
11
6) About: Provides information of the scan tool.
Settings of the unit will remain until change to the existing
settings is made.
To enter the Setup menu
From the Main Screen, use LEFT/RIGHT scroll button to select
Setup, and press the OK button. Following the instructions to do
adjustments and settings could make your diagnosis more
conveniently and easily. (Figure 3.2)
Figure 3.2
Language Setup
English is the default language.
1) From System Setup screen, use the UP/DOWN scroll button
and LEFT/RIGHT scroll button to select Language, and press
the OK button.
2) Use the UP/DOWN scroll button to select the desired language
and press the OK button to save your selection and return to
previous screen. (Figure 3.3)
12
Figure 3.3
Unit of Measure
Metric is the default measurement unit.
1) From System Setup screen, use the LEFT/RIGHT scroll button
to select EN/METRICunit and press the OK button.
2) From Unit of Measure screen, use the LEFT/RIGHT scroll
button to select the desired unit of measurement. (Figure 3.4 )
Figure 3.4
3) Press the OK button to save your selection and return to previous
menu. Or, press the ESC button to exit without saving.
Beep Set
The default setting is Beep On.
13
1) From System Setup screen, use the UP/DOWN scroll button
and LEFT/RIGHT scroll button to select Beep and press the OK button.
2) From Beep Set menu, use the LEFT/RIGHT scroll button to
select ON or OFF to turn on/off the beep. (Figure 3.5)
Figure 3.5
3) Press the OK button to save your selection and return to
previous menu. Or, press the ESC button to exit without saving.
Key Test
The Key Test function checks if the keyboard is working properly.
1) From System Setup screen, use the UP/DOWN scroll button
and LEFT/RIGHT scroll button to select Key Test, and press
the OK button.
2) Press any key to start test. When you press a key, the edge around
corresponding key on the screen should turn to red. Otherwise,
the key is not functioning properly.
3) Double press ESC to return to previous menu.
LCD Test
The LCD Test function checks if the LCD display is working
normally.
14
1) From System Setup screen, use the UP/DOWN scroll button
and LEFT/RIGHT scroll button to select LCD Test, and press
the OK button.
2) Look for missing spots in the red, green, blue, black and white
LCD display.
3) When completed, press the ESC button to exit.
About
The About function allows viewing of some important information
such as serial number and software version number of the scanner.
1) From System Setup screen, use the UP/DOWN scroll button
and LEFT/RIGHT scroll button to select About and press the
OK button; wait for the About screen to appear.
2) View tool information on screen. (Figure 3.6) Press the ESC
button to exit without saving.
Figure 3.6
3.7 Vehicle Coverage
On the basis of all OBD II compliant vehicles, including those
equipped with universal protocol -- Control Area Network (CAN),
MaxiDiag Elite Series Scanner expands vehicle system coverage and
offers more diagnostic power to the vehicle technicians. Featuring
expanded global vehicle coverage, the scan tool offers technicians a
significant improvement on model years covered by supported
manufactures. In addition to adding new vehicle coverage through
2012/2011, we’ve also worked backwards to include non-OBDII
15
vehicles, which can be diagnosed by setting up with optional OBDI
adaptors.
For a complete listing of all the added vehicle coverage, download a
copy of the official MaxiDiag Elite Software Release Note.
3.8 Product Troubleshooting
Vehicle Linking Error
A communication error occurs if the scan tool fails to communicate
with the vehicle’s ECU (Electronic Control Unit). You need to do
the following to check up:
Verify that the ignition is ON.
Check if the scan tool’s connector is securely
connected to the vehicle’s DLC.
Turn the ignition off and wait for about 10 seconds. Turn the
ignition back to on and continue the testing.
Verify the control module is not defective.
Operating Error
If the scan tool freezes, then an exception occurs or the vehicle’s
ECU (Electronic Control Unit) is too slow to respond to requests.
You need to do the following to reset the tool:
Reset the scan tool.
Turn the ignition off and wait for about 10 seconds. Turn the
ignition back to on and continue the testing.
Scan tool doesn‟t power up
If the scan tool won’t power up or operates incorrectly in any other
way, you need to do the following to check up:
Check if the scan tool’s connector is securely connected to the
vehicle’s DLC;
Check if the DLC pins are bent or broken. Clean the DLC pins if
necessary.
Check vehicle battery to make sure it is still good with at least 8.0
volts.
16
4. Playback Data
Scan
1. UITrouble
/scan/MAKE/USA/FORD/
2. UIDatastream: complete list
/scan/make/EOBD/
3. UIFreeze
/scan/make/USA/
Delete Delete All
The Playback Data function allows viewing data from last test
recorded by the scan tool.
NOTE: The amount of files that can be saved depends on the
space available in the SD card.
4.1 Reviewing Data
1)Use the LEFT/RIGHT scroll button to select Playback from
Main Screen (Figure 3.1), and press the OK button. Wait for
the Scan screen to appear. (Figure 4.1)
2) Use the UP/DOWN scroll button to select the desired item from
Scan screen, and press the OK button.
Figure 4.1
If no data from previously tested vehicle is recorded, a message
“No data available!” shows on the screen.
3) Review selected data on screen. (Figure 4.2 )
17
Vehicle Specification
Vehicle: Mustang
Engine Type: Other
Capacity: 3.8L
Transmission: Manual
Fuel Type: Gasoline
Emission Level: Federal Emission
VIN:1FAFP40462F100819
PrefSuf:2R3APB VersionID:4612
Print
Figure 4.2
4.2 Deleting Data
By selecting Delete on the Scan screen, you are allowed to erase the
selected data on the scan tool. Review the recordings thoroughly
before erasing. You could also erase all recordings by select Delete All.
NOTE: Don’t use Delete All unless you are definitely sure what
you are going to proceed.
4.3 Printing Data
Print option allows you to print the recorded files to your computer
and then to the printer.
For more details, please refer to chapter 9. Print Data.
18
5. Diagnostics
NOTE: Th e screens shown below in this chapter are examples.
The screens actually appear vary by vehicle.
5.1 Entering Vehicle Information
Before using the scan tool to diagnose, you must input the vehicle
information. There are generally three ways to input the vehicle
information.
The way to enter diagnostic procedure depends on vehicle being
tested.
5.1.1 Vehicle Information Manual Acquisition
Follow these steps to enter the vehicle information and begin
diagnostics. (Taking Ford as an example)
1) Turn on the scan tool and wait for the Main Screen to appear.
2) Select Scan icon in the Main Screen (Figure 3.1) and wait for
the vehicle manufacturer screen. Choose the correct vehicle
make.
Figure 5.1
19
DAS
1. Start New Session
2. Manual Vehicle Entry
3. Vehicle selection
Vehicle
1. All other
Traction Assist
1. Not Equipped
2. Equipped
Transmission
1. ASM(Auto Shift Manual)
2. Powershift
3. Manual
4. Automatic
5. DPS6
Figure 5.2
3) Step by step, select the right options for your vehicle according
to each screen that appears.
Figure 5.3 Figure 5.4
Figure 5.5 Figure 5.6
the scan tool will ask your confirmation.
4) Do this until the complete vehicle information is entered. Then
20
Vehicle Specification
Vehicle: Mustang
Engine Type: Other
Capacity: 3.8L
Transmission: Manual
Fuel Type: Gasoline
Emission Level: Federal Emission
Is this correct?
Yes no
RENAULT
1. VIN acquisition
Figure 5.7
5.1.2 VIN Code Automatic Acquisition
Some vehicles could identify the VIN code intelligently, saving
customer’s time to input complex information. (Taking Renault as an
example)
Figure 5.8
Figure 5.9
21
VIN acquisition
1.VIN CODE automatic acquisition
2.VIN CODE manual acquisition
3.Vehicle type manual acquisition
Figure 5.10
In this mode, the scan tool will communicate with the vehicle and
read off the VIN code automatically. It will ask for your
confirmation about the VIN code if ECU response received. If no
response from the ECU, it will turn to manual mode. (Please see VIN Code Manual Acquisition)
5.1.3 VIN Code Manual Acquisition
For some vehicles, both selecting the options manually and acquiring
the VIN are available for you to enter the vehicle information.
(Taking Benz as an example)
Figure 5.11
In the Benz Cars menu, choose the item “2. Select by entering VIN” and you can enter the VIN code directly.
22
Cars
1.Vehicle record and abbreviation
2.Select by entering VIN
3.All model series
4.A-Class
5.B-Class
6.C-Class/CLK
7.E-Class/CLS
Select by entering VIN
If the chassis number does not
Match the vehicle, enter VIN as a
17-digit code.
Example:WDBNG70J02A123456
Finish Show Esc
Figure 5.12
Figure 5.13
When you choose to enter VIN directly, a pop-up soft keyboard is
used to input VIN code. (Figure 5.14)
To pop up the keyboard, press the Function button corresponding to
Show. Use UP/DOWN scroll button and LEFT/RIGHT scroll
button to select digit and character, and then press OK button to
confirm. Use Backspace button to delete the previous digit or
character. When finished, press the Function button corresponding to
Finish to proceed. The scan tool will identify the VIN code and turn
to diagnostic procedure.
23
Select An Option
1. Auto Scan
2. Control Unit
3. Vehicle Information
Figure 5.14
5.2 Diagnostic Test
After you have entered the correct vehicle information, the
diagnostic testing selection will display as below:
Figure 5.15
5.2.1 Auto Scan
Depending on the scan tool model, Auto Scan function will carry
out an overall scan to check the status of all systems or four systems
(engine, transmission, airbag and ABS) on the vehicle being tested.
Selecting Auto Scan will lead to retrieve the trouble codes in each
system of the vehicle one by one. It will take a few minutes to
display.
Groups menu (Figure 5.15), and press the OK button.
Use the UP/DOWN scroll button to select Auto Scan from Main
User is allowed to check the details of each system, quickly erase
DTC, save the data, and display DTC from the Auto Scan menu
screen. To select the options on the bottom, simply press the
corresponding function button.
Save –You can save the Auto Scan information as “Vehicle
Record” so that you will not need to follow the vehicle selection
process again on the same vehicle in later tests. For detailed
instructions, please refer to 5.2.4 Save and retrieve files.
Quick Erase – By selecting this option, the scan tool will erase
all displaying DTCs and once again read the data and check the
latest status of the system. If the system did not repair, the
trouble codes will keep on displaying.
Display DTC – This option allows you to read DTC definitions
in the highlighted system. If more than one fault is detected in a
system, the scan tool will display an option list for you to view
different kind of DTCs or freeze frames.
Figure 5.17
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