Autel MAXISYS MS906 User Manual

MS906

Trademarks

Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and
MaxiCheck
China, the United States and ot her countries. All other marks are trademarks or
registered trademarks of their respective holders.

®

are trademarks of Autel Intelligent Technology Corp., Ltd., regi stered in

Copyright Information

No part of this manual may be reproduced, stored in a retrieval system or transmitted,
in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise without the prior written permission of Autel.

Disclaimer of Warranties and Limitation of Liabilities

All information, specifications and illustrations in this manual are based on the latest
information available at the time of printing. Autel reserves the right to make changes at
any time without notice. While information of this manual has been carefully checked
for accuracy, no guarantee is given to the completeness and correctness of the
contents, including but not limited to the product specifications, functions, and
illustrations.

Autel will not be liable for any direct damages or for any special, incidental, or indirect
damages or for any economic consequential damages (including the loss of profits).

IMPORTANT: Before operating or maintaining this unit, please read this manual

carefully, paying extra attention to the safety warnings and precautions.

For Services and Support:

pro.autel.com

www.autel.com

1-855-288-3587/1-855-AUTELUS (North America)

0086-755-86147779 (China)

[e-mail]

For technical assistance in all other markets, please contact your local selling agent.

i

Safety Information

For your own safety and the safety of others, and to prevent damage to the device and
vehicles upon which it is used, it is important that the safety instructions presented
throughout this manual be read and understood by all persons operating or coming into
contact with the device.

There are various procedures, techniques, tools, and parts for servicing vehicles, as
well as in the skill of the person doing the work. Because of the vast number of test
applications and variations in the products that can be tested with this equipm ent, we
cannot possibly anticipate or provide advice or safety messages to cover every
circumstance. It is the automotive technician’s responsibility to be knowledgeable of the
system being tested. It is crucial to use proper service methods and test procedures. It
is essential to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being used, or
the vehicle being tested.

Before using the device, always refer to and follow the safety messages and applicable
test procedures provided by the manufacturer of the vehicle or equipment being tested.
Use the device only as described in this manual. Read, understand, and follow all
safety messages and instructions in this manual.

Safety Messages

Safety messages are provided to help prevent personal injury and equipment damage.
All safety messages are introduced by a signal word indicating the hazard level.

DANGER: Indicates an imminently hazardous situation which, if not avoided, will

result in death or serious injury to the operator or to bystanders.

WARNING: Indicates a potentially hazardous situation which, if not avoided,

could result in death or serious injury to the operator or to bystanders.

Safety Instructions

The safety messages herein cover situations Autel is aware of. Autel cannot know,
evaluate or advise you as to all of the possible hazards. You must be certain that any
condition or service procedure encountered does not jeopardize your personal safety.

DANGER: When an engine is operating, keep the service area WELL

VENTILATED or attach a building exhaust removal system to the engine exhaust
system. Engines produce carbon monoxide, an odorless, poisonous gas that
causes slower reaction time and can lead to serious personal injury or loss of
life.

ii

Safety Information Important Safety Instructions

Do Not Turn the Volum e Up Too Loud When Using Headphones

Listening at high volumes that over-stimulate the ear for long periods of time
may result in loss of hearing.

SAFETY WARNINGS:

 Always perform automotive testing in a safe environm ent.

 Wear safety eye protection that meets ANSI standards.

 Keep clothing, hair, hands, tools, test equipment, etc. away from all

moving or hot engine parts.

 Operate the vehicle in a well ventilated work area, for exhaust gases are

poisonous.

 Put the transmission in PARK (for automatic transmission) or NEUTRAL

(for manual transmission) and make sure the parking brake is engaged.

 Put blocks in front of the drive wheels and ne ver leave the vehicle

unattended while testing.

 Be extra cautious when working around the ignition coil, distributor cap,

ignition wires and s park plugs. These components create hazardous
voltages when the engine is running.

 Keep a fire extinguisher suitable for gasoline, chemical, and electrical fires

nearby.

 Do not connect or disconnect any test equipment while the ignition is on or

the engine is running.

 Keep the test equipm ent dry, clean, free from oil, water or grease. Use a

mild detergent on a clean cloth to clean the outside of the equipment as
necessary.

 Do not drive the vehicle and operate the test equipment at the same tim e.

Any distracti on may cause an accident.

 Refer to the service manual for the vehicle being serviced and adhere to

all diagnostic procedures and precautions. Failure to do so may result in
personal injury or damage to the test equipment.

 To avoid damaging the test equipment or generating false data, make

sure the vehicle battery is fully charged and the connection to the vehicle
DLC is clean and secure.

 Do not place the test equipment on the distributor of the vehicle. Strong

electro-magnetic interference can damage the equipment.

iii

Contents

SAFETY INFORMATION ............................................................................................ II

CHAPTER 1 USING THIS MANUAL ...................................................................... 1

1.1 CONVENTION S ............................................................................................... 1

1.1.1 B o l d Text ............................................................................................. 1

1.1.2 Note .................................................................................................... 1

1.1.3 Important ............................................................................................ 1

1.1.4 Hyperlink............................................................................................. 1

1.1.5 Procedures .......................................................................................... 1

CHAPTER 2 GENERAL INTRODUCTION ............................................................... 3

2.1 MAXISYS MS906 DISP LAY TABL ET ..................................................................... 3

2.1.1 Functional Description ......................................................................... 3

2.1.2 Power Sources ..................................................................................... 5

2.1.3 Technical Specifications ....................................................................... 6

2.2 ACCESSORY KIT .............................................................................................. 7

2.2.1 Main Cable .......................................................................................... 7

2.2.2 OBD I Adapters .................................................................................... 7

2.2.3 Other Accessories ................................................................................ 8

CHAPTER 3 GETTING STARTED ..........................................................................10

3.1 POWERING UP ..............................................................................................10

3.1.1 Application Buttons ............................................................................11

3.1.2 Locator and Navigation Buttons .........................................................12

3.1.3 System Status Icons ............................................................................13

3.2 POWERING DOWN .........................................................................................14

3.2.1 Reboot System....................................................................................14

3.3 INSTALLING COMPUTER SOF TWAR E ....................................................................15

3.3.1 Printing Operation ..............................................................................15

CHAPTER 4 DIAGNOSTICS OPERATIONS ............................................................17

4.1 ESTABLISHING VEHICLE COMMUNIC ATION ............................................................17

4.1.1 Vehicle Connection .............................................................................17

4.2 GETTING STA RT E D ..........................................................................................18

4.2.1 Vehicle Menu Layout ..........................................................................18

4.3 VEHICLE IDENTIF ICATION ..................................................................................20

4.3.1 Auto VIN Scan ....................................................................................21

4.3.2 Manual VIN Input ...............................................................................22

4.3.3 Manual Vehicle Selection ....................................................................23

4.3.4 Alternative Vehicle Identification ........................................................23

4.4 NAVIGATION .................................................................................................24

4.4.1 Diagnostics Screen Layout ..................................................................24

4.4.2 Screen Messages ................................................................................27

4.4.3 Making Selections ..............................................................................27

4.5 MAIN MENU ................................................................................................28

4.6 DIAGNOSIS ...................................................................................................28

4.6.1 ECU Information .................................................................................32

4.6.2 Read Codes ........................................................................................33

4.6.3 Erase Codes ........................................................................................34

4.6.4 Live Data ............................................................................................34

4.6.5 Active Test ..........................................................................................41

4.6.6 Special Functions ................................................................................42

4.7 SERVICE.......................................................................................................43

4.7.1 Function Descriptions .........................................................................43

4.8 GENERIC OBD II OPERATIO NS ..........................................................................44

4.8.1 General Procedure ..............................................................................45

4.8.2 Function Descriptions .........................................................................46

4.9 EXITING DIAGNO STICS .....................................................................................49

CHAPTER 5 DATA MANAGER OPERATIONS ........................................................50

5.1 OP ERAT IO NS .................................................................................................50

5.1.1 Image Files .........................................................................................50

5.1.2 PDF Files ............................................................................................52

5.1.3 Review Data .......................................................................................53

5.1.4 Apps Manager....................................................................................53

5.1.5 Data Logging ......................................................................................54

CHAPTER 6 MAXIFIX OPERATIONS ....................................................................55

6.1 NAVIGATION .................................................................................................55

6.1.1 Terminology .......................................................................................57

6.2 OP ERAT IONS .................................................................................................58

6.2.1 Home .................................................................................................59

6.2.2 Search Fix Features .............................................................................59

6.2.3 Ask .....................................................................................................59

6.2.4 My MaxiFix ........................................................................................60

6.2.5 My Messages .....................................................................................62

6.2.6 Support ..............................................................................................63

CHAPTER 7 SETTINGS OPERATIONS ..................................................................64

7.1 OP ERAT IO NS .................................................................................................64

7.1.1 Unit....................................................................................................64

7.1.2 Language ...........................................................................................65

7.1.3 Printing Setting ..................................................................................65

7.1.4 Notification Center .............................................................................65

7.1.5 About .................................................................................................66

7.1.6 System Settings ..................................................................................66

7.1.7 Firmware ...........................................................................................67

CHAPTER 8 SHOP MANAGER OPERATIONS .......................................................68

8.1 VEHICLE HISTO RY ...........................................................................................69

8.1.1 Historica l Test Record .........................................................................70

8.2 WORKSHOP INFORMATION ...............................................................................71

8.3 CUSTOMER MANAGER ....................................................................................72

8.3.1 History Notes......................................................................................74

CHAPTER 9 UPDATE OPERATIONS .....................................................................76

CHAPTER 10 SUPPORT OPERATIONS ...................................................................78

10.1 PRODUCT REGISTRATION ..............................................................................78

10.2 SUPPORT SCREEN LAY OU T ............................................................................79

10.3 MY ACCOUNT ...........................................................................................80

10.4 USER COMPLAINT ......................................................................................80

10.5 DATA LOGGING ..........................................................................................83

10.6 COMMUNITIES ...........................................................................................84

10.7 TRAINING CHA NNELS ..................................................................................86

10.8 FAQ DATABASE..........................................................................................87

CHAPTER 11 TRAINING OPERATIONS ..................................................................88

CHAPTER 12 REMOTE DESK OPERATIONS ...........................................................90

12.1 OP ERAT IO NS .............................................................................................90

CHAPTER 13 QUICK LINK OPERATIONS ...............................................................92

CHAPTER 14 MAINTENANCE AND SERVICE .........................................................93

14.1 MAINTENANCE INSTRUCTIONS .......................................................................93

14.2 TROUBLESHOOT ING CHECKLIST ......................................................................94

14.3 ABOUT BATTERY USAGE ...............................................................................94

14.4 SERVICE PROCEDURES .................................................................................95

CHAPTER 15 COMPLIANCE INFORMATION..........................................................97

CHAPTER 16 WARRANTY ....................................................................................98

Chapter 1 Using This Manual

This manual contains device usage instructions.

Some illustrations shown in this manual may contain modules and optional equipment
that are not included in your system. Contact your sales representative for availability of
other modules and optional tools or accessories.

1.1 Conventions

The following conventions are used.

1.1.1 Bold Text

Bold emphasis is used to highlight selectable items such as buttons and m enu
options.

Example:

 Tap OK.

1.1.2 Note

A NOTE provides helpful information such as additional explanations, tips,

and comments.

1.1.3 Important

IMPORTANT indicates a situation which, if not avoided, may result in damage

to the test equipment or vehicle.

1.1.4 Hyperlink

Hyperlinks, or links, that take you to other related articles, procedures, and
illustrations are available in electronic documents. Blue colored text indicates
a selectable hyperlink.

1.1.5 Procedures

An arrow icon indicates a procedure.

Example:

1

Using This Manual Conventions

 To use the camera:

1 Tap the Camera button. The camera screen opens.

2 Focus the image to be captured in the view finder.

3 Tap the blue circle. The view finder now shows the captured picture

and auto-saves the taken photo.

2

Chapter 2 General Introduction

The MaxiSys® MS906 is an advanced diagnostic device developed for customers
looking for a tool with ultra-convenient and modern design while delivering ultimate
performance. Featuring the powerful Samsung Exynos 5260 6-core processor (1.3
GHz quad-core ARM Cortex-A7 + 1.7 GHz dual-core ARM Cortex-A15), and an 8.0
inch LED capacitive touch screen, based on the Android multitasking operating system,
and combined with the best possible coverage of OE-level diagnostics, the MaxiSys
MS906 is an ideal solution to manage your repair jobs smartly and conveniently with
greater integration.

This manual describes the construction and operation of the device and how it works to
deliver diagnostic solutions.

2.1 MaxiSys MS906 Display Tablet

2.1.1 Functional Description

Figure 2-1 MaxiSys MS906 Tablet Front View

1. 8.0” LED Capacitive Touch Screen

2. Power LED – indicates battery level & charging or system status

3. Vehicle Communication LED – flashes green when the Display Tablet is
communicating/linking with the vehicle’s system

4. Ambient Light Sensor – detects ambient brightness

5. Microphone

3

General Introduction MaxiSys MS906 Display Tablet

The power LED displays different colors in response to the following
scenarios:

A. Green:

 Illuminates green when the Display Tablet is charging and the

battery level is above 90%

 Illuminates green when the Display Tablet is powered on and

the battery level is above 15%

B. Yellow:

 Illuminates yellow when the Display Tablet is charging and the

battery level is below 90%

C. Red:

 Illuminates red when the Display Tablet is powered on and the

battery level is below 15%

D. Blue:

 Illuminates blue when the MaxiSys system is fault

Figure 2-2 MaxiSys MS906 Tablet Back View

1. Camera Lens

2. Camera Flash

3. Collapsible Stand – extends from the back to allow hands-free viewing of
the Display Tablet at a 30-degree angle

4

General Introduction MaxiSys MS906 Display Tablet

Figure 2-3 MaxiSys MS906 Tablet Top View

1. Mini SD Card Slot - holds the mini SD Card

2. Mini USB Port

3. DC Power Supply Input Port - Connects the 12 volt power adapter to
charge

4. DB15-Pin Port - connects the vehicle DLC cable

5. Lock/Power Button – turns the device on & off with long press, or locks
the screen with short press

2.1.2 Power Sources

The Display Tablet can receive power from any of the following sources:

 Internal Battery Pack

 AC/DC Power Supply

 Vehicle Power

Internal Battery Pack

The Display Tablet can be powered with the internal rechargeable battery,
which if fully charged can provide sufficient power for about 6 hours of
continuous operation.

AC/DC Power Supply

The Display Tablet can be powered from a wall socket using the AC/DC power
adapter. The AC/DC power supply also charges the internal battery pack.

5

General Introduction MaxiSys MS906 Display Tablet

(1.3 GHz

ARM Cortex-A15)

inch LED capacitive touch screen with

Temperature

Vehicle Power

The Display Tablet can be powered from the cigarette lighter or other sui table
power port on the test vehicle through a direct cable connection. The vehicle
power cable connects to the DC power supply port on the top side of the
display unit.

2.1.3 Technical Specifications

Item Description
Operating System Android

Samsung Exynos 6-Core Processor

Processor

quad-core ARM Cortex-A7 + 1.7 GHz dual-core

Memory 2 GB RAM & 32 GB ROM
Display 8.0

1024x768P resolution

Connectivity  Wi-Fi (802.11 b/g/n)

 DB16 DLC
 USB 2.0
 SD Card (Support up to 32GB)

Camera (rear) Rear-facing, 8.0 Megapixel, AF with Flashlight

TM

4.4.2, KitKat

Sensors Gravity Accelerom eter, Ambient Light Sensor

Audio Input/Output  Microphone

Power an d Batt ery  3.7V/5000 m Ah lithium-polymer battery

Input Volta ge DC/12 V (9-35 V)
Power Consumption 5 W

Operating

Storage Temperature -20 to 70°C (-4 to 158°F)
Housing Strong plastic housing with protective rubber boot

(ALS)

 Single Speakers

 Charging via 12 V AC/DC power supply

-10 to 55°C (14 to 131°F)

6

General Introduction MaxiSys MS906 Displ ay Tablet

(1.4”)

J1850 VPW,

J1850 PWM, CAN ISO 11898, Highspeed,

Dimensions (W x H x D) 270.8 mm (10.0”) x 176.0 mm (6.9”) x 36.0mm

Weight NW: 0.96 kg (2.12 lb.),
Protocols

2.2 Accessory Kit

2.2.1 Main Cable

The Display Tablet can be powered through the Main Cable when connected
to an OBD II/EOBD compliant vehicl e. The Main Cable connects the Display
Tablet to the vehicle’s data link connector (DLC).

Figure 2-4 Main Cable – 1.7 m in lengt h

ISO 9142-2, ISO 14230-2, ISO 15765-4, K-Line,
L-Line, Flashing Code, SAE­SAE­Middlespeed, Lowspeed and Singlewire CAN, GM
UART, UART Echo Byte Protocol, Honda Diag-H
Protocol, TP 2.0, TP 1.6, SAE J1939, SAE J1708,
Fault-Tolerant CAN

2.2.2 OBD I Adapters

The OBD I adapters are for Non-OBD II vehicles. The adapter used depends
on the type of vehicle being tested. The most common adapters are shown
below. (Benz-14 is for European unit only and Chrysler-16 is for American unit
only.)

7

General Introduction Accessory Kit

Benz-14 Chrysler-16 BMW-20 Kia-20

Nissan-14

Mitsubishi/

Hyundai -12+16

GM/Daewoo-12

Benz-38

2.2.3 Other Accessor ies

AC/DC External Power Adapter

Connects the Display Tablet to the external DC power
port for power supply.

Compact Disc (CD)

Includes the User Manual, printer driver program etc.

Cigarette Lighter

Provides power to the Display Tablet through
connection to the vehicle’s cigarette lighter receptacle,
as some non-OBD II vehicles cannot provide power
via the DLC connection.

Honda-3

PSA-2

VW/Audi-2+2

Fiat-3

8

General Introduction Accessory Kit

Lighter Fuse

A safety device for the cigarette lighter.

9

Chapter 3 Getting Started

Make sure the Display Tablet has sufficient battery level or is connected to the DC

power supply (see 2.1.2 Power Sources on page 5).

3.1 Powering Up

Press the Lock/Power button on the top right side of the Display Tablet to
switch the unit on. The system boots up, and shows the lock screen. Pressing
the inner ring with a Lock icon at the center displays 3 entry options:

1. Unlock – Drag the inner ring to the right edge of the circle to enter the

Android System’s Home Screen.

2. MaxiSys – Drag the inner ring to the top edge of the circle to enter the

MaxiSys Job Menu.

3. Camera – Drag the inner ring to the left edge of the circle to launch the

camera

Figure 3-1 Sample M axiSys Job Menu

1. Application Buttons

2. Locator and Navigation Buttons

3. Status Icons

NOTE: The screen is locked by default when you first turn on the Display

Tablet. It is recomm ended to lock the screen to protect the information in the
system and reduce the power consumption.

10

Getting Started Powering Up

Opens the organization system for saved

set the MaxiSys system

Allows you to edit and save workshop

and customer data, as well as

MaxiSys system, and performs updating

Almost all operations on the Display Tablet are controlled through the touch
screen. The touch screen navigation is menu driven, which allows you to
quickly locate the test procedure, or data that you need, through a s eries of
choices and questions. Detailed descriptions of the menu structures are found
in the chapters for the various applications.

3.1.1 Application Buttons

The Application buttons configure the MaxiSys for the type of operation or
activity to be performed. The table below gives brief descriptions of the
available applications.

Tap on the screen to select an application from the Job Menu.

Table 3-1 Applications

Button Name Description

Diagnostics

Data Manager

MaxiFix

Settings

Configures the unit to operate as a diagnostic

tool. See Diagnostics Oper ations on page 17.

data files. See Data Manager Operations on

page 50.

Launches the MaxiFix platform which
provides the most compatible and abundant
repair techniques and diagnostics database.

See Max iFix Operations on page 55.

Allows you to
settings, and to view the general information
about the Display Tablet. See

Operations on page 64.

Settings

Shop
Manager

Update

information
reviewing test vehicle history records. See

Shop Manager Operat ions on page 68.

Checks for the latest update available for the

procedures. See Update Operations on page

76.

11

Getting Started Powering Up

Launches the Support platform which
Provides associated website bookmarks to

allow quick access to product update,

错误!表格结果无效。 on page 90.

Indicates the location of the screen. Swipe

next screen.

Displays a list of applications that are
currently working. To open an ap p, touch it.

Button Name Description

Rem ote Desk

Support

Training

Configures your unit to receive remote
support using the TeamViewer application

program. See Remote Desk Operations on

page 90.

synchronizes Autel’s on-line service base
station with the MaxiSys tablet. See

Operations on page 78.

Allows you to store and play technical tutorial
and training videos about the device usage or

vehicle diagnostic techniques. See Training

Operations on page 88.

Support

Quick Link

service, support and other information. See

3.1.2 Locator and Navigation Buttons

Operations of the Navigation buttons at the bottom of the screen are described
in the table below:

Table 3-2 Locator and Navigat ion Buttons

Button Name Description

Locator

Back Returns to the previous screen.

Android
Home

Recent Apps

Browser Launches the Android built-in browser.

the screen left or right to view the previous or

Returns to Android System ’s Hom e screen.

To remove an app, swipe it to the right.

12

Getting Started Powering Up

Data Manager Operations on page 50.

Display &

ows you to adjust the brightness of the

Button Name Description

Camera

Opens the camera with short press; takes
and saves screenshot image with long press.
The saved files are auto-stored in the Data
Manager application for later reviews. See

Sound

 To use the camera:

Refer to Androi d documents for additional information.

MaxiSys
Home

MaxiSys
Shortcut

1. Tap the Camera button. The camera screen opens.

2. Focus the image to be captured in the view finder.

3. Tap the inner blue circle. The view finder now shows the captured

picture and auto-saves the taken photo.

4. Tap the thumbnail image on the top right corner of the screen to

view the stored image.

5. Tap the Back or Home button to exit the camera application.

3.1.3 System Status Icons

As the Display Tablet is working with the Android operating system, you may
refer to Android-related documents for more information.

All
screen and the volum e of the audio output.

Returns to MaxiSys Job Menu.

Returns to the MaxiSys operation interface
from other Android applications.

By tapping on the bottom right corner, a Shortcuts Panel will be displayed, on
which you are allowed to adjust various system settings of the tablet.
Operations of each button on the panel are described in the table below:

13

Getting Started Powering Down

Enables/disables Airplane Mode when

Settings

Launches the Android System Settings
interface when pressed.

Table 3-3 Shortcuts Panel Buttons
NOTE: The shortcuts buttons will be highlighted when enabled, and dimmed

when disabled.

Button Name Description

Calculator Launches calculator when pressed.

System

Clock Launches clock when pressed.

Wi-Fi Enables/disables Wi-Fi when pressed.

Torch Turns on/off the torch when pressed.

Auto Rotate

Airplane
Mode

3.2 Powering Down

All vehicle communications must be terminated before shutting down the
Display Tablet. A warning message displays if you attempt to shut down the
Display Tablet when it is communicating with the vehicle. Forcing a shut-down
while communicating may lead to ECM problems on som e vehicles. Exit the
Diagnostics application before powering down.

 To power down the Display Tablet:

1. Press and hold the Lock/Power Button.

Enables/disables auto-rotate screen when
pressed.

pressed.

2. Tap Power off option.

3. Tap OK; the tablet will turn off in a few seconds.

3.2.1 Reboot System

In case of system crash, press and hold the Lock/Power button for 8 seconds
to reboot the system.

14

Getting Started Installing Computer Software

3.3 Installing Computer Software

The MaxiSys MS906 Diagnostic Platform allows you to print the information
needed for your convenience. To realize the printing function, you need to
install the printer driver program.

 To in stall the pr inter driver program

1. Insert the CD into the CD-ROM of the computer and open the CD

folder.

2. Double click on Autel R un.e xe it em.

3. Click the MaxiSys Printer icon in the MaxiSys PC Suite screen.

4. Select the installation language and the printer driver installation

wizard will load momentarily.

5. Follow the wizard instructions on the screen and C lick Next to

continue.

6. Click on Install and the printer driver program will be installed onto

the computer.

7. Click on Finish to complete the whole installation procedure.

NOTE: The MaxiSys Printer runs automatically after the installation.

3.3.1 Printing Operation

This section describes how to receive file from the Display Tablet and perform
printing through the computer:

 To perform printing t hrough the computer

1. Install the printer driver to the computer.

2. Before printing, make sure the Display Tablet is connected to the

computer network, either via WiFi or LAN. See 7.1.3 Print ing Setting
on page 65 for more information.

3. Run the MaxiSys Printer program on the computer to open up the

printer interface.

4. Click Test Print to make sure the printer is working successfully.

15

Getting Started Installing Computer Software

5. Tap the Print button on the toolbar. A temporary file will be created

and sent to the computer for printing.

6. The MaxiSys Printer will print the received docum ent automatically

when the Auto Pri nt option is selected.
If you need to print the document later, click Open PDF file and

select the document, and double click the Print button on the

MaxiSys Printer interface to start the printing.

NOTE: Make sure the computer installed with the Printing driver program is

connected to a printer.

16

Chapter 4 Diagnostics Operations

By establishing a d ata link to the electronic control systems of the vehicle being
serviced directly, the Diagnostics application allows you to retrieve diagnostic
information, view live data parameters, and perform active tests. The Diagnostics
application can access the electronic control module (ECM) for various vehicle control
systems, such as engine, transmission, antilock brake system (ABS), airbag system
(SRS) and more.

4.1 Establishing Vehicle Communication

The Diagnostics operations require connecting the MaxiSys MS906 diagnostic
platform to the test vehicle using the main cable.

4.1.1 Vehicle Connection

The method used to connect the Display Tablet to a vehicle’s DLC depends on
the vehicle’s configuration as follows:

 A vehicle equipped with an On-board Diagnostics Two (OBD II)

management system supplies both communication and 12-volt power
through a standardized J-1962 DLC.

 A vehicle not equipped with an OBD II management system supplies

communication through a DLC connection, and in some cases supplies
12-volt power through the cigarette lighter receptacle or a connection to
the vehicle battery.

OBD II Vehicle Connection

This type of connection only requires the main cabl e without any additional
adapter.

 To connect to an OBD II vehicle

1. Connect the main cable’s female adapter to the Vehicle Data

Connector on the Display Tablet, and tighten the captive screws.

2. Connect the cable’s 16-pin mal e adapter to the vehicle’s DLC, which

is generally located under the vehicle dash.

NOTE: The vehicle’s DLC is not always located under the dash; refer to

the user manual of the test vehicle for additional connection information.

17

Diagnostics Operations Establishing Vehi cl e Communication

Non-OBD II Vehicle Connection

This type of connection requires both the main cable and a required OBD I
adapter for the specific vehicle being serviced.

 To connect to a Non-OBD II Vehicle

1. Connect the main cable’s female adapter to the Vehicle Data

Connector on the Display Tablet, and tighten the captive screws.

2. Locate the required OBD I adapter and connect its 16-pin jack to the

main cable’s male adapter.

3. Connect the attached OBD I adapter to the vehicle’s DLC.

NOTE: Some adapters may have more than one adapter or may have

test leads instead of an adapter. Whatever the case, make the proper
connection to the vehicle’s DLC as required.

Some DLC connections only supply communication and the power is to be
supplied via the cigarette lighter connection.

 To connect the cigarette lighter

1. Plug the DC power connector of the cigarette lighter into the DC

power supply input port on the Display Tablet.

2. Connect the male connector of the cigarette lighter into the vehicle’s

cigarette lighter receptacle.

4.2 Getting Started

Prior to first use of the Diagnostics application, the Display Tablet must be

properly connected to the vehicle’s DLC.

4.2.1 Vehicle Menu Layout

When the Display Tablet device is properly connected to the vehicle, the
platform is ready to start vehicle diagnosis. Tap on the Diagnostics application
button on the MaxiSys Job Menu, the screen then opens the Vehicle Menu.

18

Diagnostics Operations Getting Started

Touching this button opens a dropdown list;

Figure 4-1 Sample Vehicle Menu Screen

1. Top Toolbar Buttons

2. Manufacturer Buttons

Top toolbar Buttons

The operations of the Toolbar buttons at the top of the screen are listed and
described in the table below:

Table 4-1 Top Toolbar Buttons

Button Name Description

Home Returns to the MaxiSys Job Menu.

VIN Scan

All

History

USA Displays the USA vehicle menu.

tap Auto Detect for auto VIN detection; tap
Manual Input to enter VIN manually.

Displays all the vehicle makes in the vehicle
menu.

Displays the stored test vehicle history
records. This option provides you direct
access to the previously tested vehicle
recorded during previous test sessions. See

8.1 Vehicle History on page 69.

19

Getting Started Getting Started

Touching this button opens the virtual

specific vehicle make required.

Button Name Description

Europe Displays the European vehicle menu.

Asia Displays the Asian vehicle menu.

Domestic Displays the Domestic vehicle menu.

Search

Cancel

keyboard, allowing you to manually enter the

Touching this button exits the search screen,
or cancels an operation.

Manufacturer Buttons

The Manufacturer buttons display the various vehicle logos and the brand
names. Select the required manufacturer button after establishing the
communication with the test vehicle to start a diagnostic session.

Tapping the small envelop icon beside each vehicle brand name will open a
PDF docum ent displaying the function list of the diagnostic software, including
the applicable models and functions.

NOTE: The Update icon displayed on the upper right of the vehicle brand

name indicates there is available update for the vehicle. Tap this icon to enter
the Update application directly.

4.3 Vehicle Identification

The MaxiSys diagnostic system supports four methods for Vehicle
Identification.

1. Auto VIN Scan

2. Manual VIN Input

3. Manual Vehicle Selection

4. OBD Direct Entry

20

Diagnostics Operations Vehicle Identification

4.3.1 Auto VIN Scan

The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan
function to identify CAN vehicles in just one touch, which allows the technician
to quickly detect vehicles, scan all the diagnosable ECUs on every vehicle and
run diagnostics on the selected system.

 To perform Auto VI N Scan

1. Tap the Diagnostics application button from the MaxiSys Job Menu.

The Vehicle Menu displays. (Figure 4-1)

2. Tap the VIN Scan button on the top toolbar.

3. Select Auto detect. The tester starts VIN scanning on the vehicle’s

ECU. Once the test vehicle is successfully identified, the system will
guide you to the Vehicle Diagnostics screen directly.

Figure 4-2 Sample Vehicle Diagnostics Screen

In some cases when users have selected the vehicle brand instead of
performing Auto VIN Scan in the first place, the system still provides an option
for vehicle VIN scan.

21

Diagnostics Operations Vehicle Identification

Figure 4-3 Sample Vehicle Selection Screen

Select Automatic selection and the system will proceed to acquire VIN

information automatically or allow users to input the VIN manually.

4.3.2 Manual VIN Input

For some vehicles that do not support the Auto VIN Scan function, the
MaxiSys MS906 diagnostic system allows you to enter the vehicle VIN
manually.

 To perform Manual VIN Input

1. Tap the Diagnostics application button from the MaxiSys Job Menu.

The Vehicle Menu displays. (Figure 4-1)

2. Tap the VIN Scan button on the top toolbar.

3. Select Manual input.

4. Tap the input box and enter the correct VIN.

22

Diagnostics Operations Vehicle Identification

Figure 4-4 Manual VIN Input

5. Tap Done. The vehicle will be identified in a few seconds, and once

the matching is successful, the system will guide you to the Vehicle

Diagnostics screen directly. (Figure 4-2)

6. Tap Cancel to exit Manual Input.

4.3.3 Manual Vehicle Selection

When the vehicle’s VIN is not automatically retrievable through the vehicle's
ECU, or the specific VIN is unknown, you can choose to select the vehicl e
manually.

Step-by-step Vehicle Selection

This mode of vehicle selection is menu driven; you can simply follow the
on-screen prompts and make a series of choices. Each selection you make

advances you to the next screen. A Back button at the lower right corner of the

screen returns you to the previous screen. Exact procedures may vary
somewhat by various vehicles being serviced.

4.3.4 Alternative Vehicle Identification

Occasionally, you may identify a test vehicle that the tester does not recognize;
the database does not support, or has some unique characteristics that
prevent it from communicating with the tester through the normal channels. In
these instances, you are provided with the OBD direct entry, through which

you can perform generic OBD II or EOBD tests. See 4.8 Generic OBD II

Operations on page 44 for additional information.

23

Diagnostics Operations Navigation

4.4 Navigation

This section describes how to navigate the Diagnostics interface and select
test options.

4.4.1 Diagnostics Screen Layout

The diagnostic screens typically include four sections. (Figure 4-5)

Figure 4-5 Sample D iagnostics Screen

1. Diagnostics Toolbar

2. Status Information Bar

3. Main Section

4. Functional Buttons

Diagnostics Toolbar

The Diagnostics Toolbar contains a number of buttons that allow you to print
or save the displayed data and make other controls. The table below provides
a brief description for the operations of the Diagnostics Toolbar buttons:

Table 4-2 Diagnostics Toolbar Buttons

Button Name Description

Home Returns to the MaxiSys Job Menu.

24

Diagnostics Operations Navigation

Touching this button allows you to exit the
diagnostic session of the currently identified test

for operations of

Tapping this button opens a submenu, on which

All saved data are stored in the Data Manager

Data Manager

Records the communication data and ECU

Tapping this button submits the Data Logging report

Button Name Description

Vehicle
Swap

vehicle, and returns you to the vehicle menu screen
to select another vehicle for testing.

Settings

Print

Help

Save

Data
Logging

Opens the setting screen. See Settings Operations

on page 64.

Saves and prints a copy of the displayed data. See

3.3.1 Printing Operation for additional information

on page 15.

Provides instructions or tips
various diagnostic functions.

there are 3 options available to save the displayed
data.

 Ta p Save This Page to take a s creenshot

image

 Tap Sav e All Dat a to save a PDF file (mostly

used to save data that cover more than 1
page)

 Tap Start Saving to record a video clip (only

available for recording Live Data or special
graph data)

application for later reviews. See

Operations on page 50.

information of the test vehicle. The saved data can
be reported and sent to the technical center via the

internet.

You can go to the Support application to follow up

the processing progress, see 10.5 Data Logging on

page 83 for detailed information.

 To print data in Diagnostics

Send

to the technical center via the internet.

1. Tap the Diagnostics application button from the MaxiSys Job Menu.

The Print button on the diagnostic toolbar is available throughout

the whole Diagnostics operations.

25

Diagnostics Operations Navigation

2. Tap Print whenever you want to make a printing. A drop-down menu

appears.

a) Print This Page – prints a screenshot copy of the current

screen

b) Print All Page – prints a PDF copy of all displayed data

3. A temporary file will be created and send to the computer for

printing.

4. When the file is transferred successfully, a confirmation message

displays.

NOTE: Make sure the Display Tablet is connected to the computer network,
either via Wi-Fi or LAN, before printing. For more instructions on printing, see

3.3.1 Printing Operation on page 15 for details.

 To submit Data Logging reports in Diagnostics

1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Data Logging button on the Diagnostic Toolbar is available

throughout the whole Diagnostics operations.

2. Tap the Data Logging button. The button displays blue during the

active recording process.

3. Tap the Data Logging button again to finish recording. A submission

form will display to let you fill in the report information.

4. Tap the Send button to submit the report form via the internet, a

confirmation message displays when sending is successful.

Status Information Bar

The Status Information Bar at the top of the Main Section displays the
following items:

1. Menu Tit le – indicates the menu subject of the Main Section

2. Battery Icon – indicates the battery status of the VEHICLE

Main Section

The Main Section of the screen varies depending on the stage of operations.
The Main Section can show vehicle identification selecti ons, the main menu,
test data, messages, instructions and other diagnostic information.

Functional Buttons

The displayed Functional Buttons at this section of the screen varies

26

Diagnostics Operations Navigation

depending on the stage of operations. They can be used to navigate, save or
clear the diagnostic data, exit scanning as well as make other functional
controls. The functions of these buttons will be introduced respectively in the
following sections of the corresponding test operations.

4.4.2 Screen Messages

Screen messages appear when additional input is needed before proceeding.
There are mainly three types of on-screen messages as to their purposes:
Confirmation, Warning, and Err or.

Confirmation Messages

This type of messages usually displays as an “Information” screen, which
informs you when you are about to perform an action that cannot be reversed
or when an action has been initiated and your confirmation is needed to
continue.

When a user-response is not required to continue, the message displays
briefly before automatically disappearing.

Warning Messages

This type of messages informs you when completing the selected action may
result in an irreversible change or loss of data. The typical example for this is
the “Erase Codes” message.

Error Messages

Error messages inform you when a system or procedural error has occurred.
Examples of possible errors include a disconnected cable or communication
interruption due to certain reasons.

4.4.3 Making Selections

The Diagnostics application is a menu driven program that presents a series
of choices one at a time. As you select from a menu, the next menu in the
series displays. Each selection narrows the focus and leads to the desired test.
Use your fingertip or the stylus pen to make menu selections.

27

Diagnostics Operations Diagnosis

4.5 Main Menu

The Diagnostics application allows you to establish a data link to the electronic
control system of the test vehicle for vehicle diagnosis or service. You can
operate functional tests, retrieve vehicle diagnostic information such as
trouble codes, event codes and live data for various vehicle control systems,
such as engine, transmission, ABS and more.

The Vehicle Diagnostics screen (Figure 4-2) has 2 main options:

1. Diagnosis – a comprehensive section which includes all available

functions: reading, clearing, saving and printing diagnostic information,

as well as performing active tests and special functions

2. Service – a separate section designed to perform vehicle scheduled

service and maintenance, such as to reset the service li ghts and perform

calibration for various systems

After a section is selected and the tablet establishes communication with the
vehicle, the corresponding function menu or selection menu displays.

4.6 Diagnosis

There are two options available when accessing the Diagnosis section:

1. Auto scan – starts auto scanning for all the available systems on the

vehicle

2. Control unit – displays a selection menu of all available control units of

the test vehicle

Auto Scan

The Auto Scan function performs a comprehensive scanning over all the
systems on the vehicle’s ECU in order to l ocate fault systems and retrieve
DTCs. The sample operation interface of Auto Scan displays as below:

28

Diagnostics Operations Diagnosis

Figure 4-6 Sampl e Auto Scan Operation Screen

1. Navigation Bar

2. Main Section

3. Functional Buttons

 Navigation Bar

1. List Tab – displays the scanned data in list format

2. Tree Tab – display the scanned data in system distribution diagram
format

3. Progress Bar – indicates the test progress

 Main Section

A. List Tab

Column 1 - displays the system numbers

Column 2 - displays the scanned systems

Column 3 - displays the diagnostic marks indicating different conditions

of the test result:

-!-: Indicates that the scanned system may not support the code

reading function, or there is a communication error between the tester

29

Diagnostics Operations Diagnosis

and the control system.

-?-: Indicates that the vehicle control system has been detected, but

the tester cannot accurately locate it.

Fault | #: Indicates there is/are detected fault code(s) present; “#”

indicates the number of the detected faults.

Pass | No Fault: Indicates the system has passed the scanning

process and no fault has been detected.

B. Tree Tab

The tree tab screen displays a system distribution diagram of the vehicle

control modules. The scanned system which has passed scanning with

no fault is shown in blue font; whereas the scanned system that has been

detected with fault present is shown in red font.

 Ta p the

perform further diagnosis and other test activities. A Function Menu

screen (Figure 4-7) shall then display.

 Functional Buttons

The table below provides a b rief description of the Functional Buttons’
operations in Auto Scan:

Table 4-3 Functional Buttons in Auto Scan

Name Description
Back Returns to the previous screen or exit Auto Scan.

Pause

OK

Quick Erase

Report Displays the diagnostic data in the report form.

> button to the right of the system item, on which you want to

○

Suspends scanning and changes to show the Continue

button.

Confirms the test result, and continues to the system
diagnosis after selecting the required system by tapping
the item in the Main Section.

Deletes codes. A warning message screen will display
to inform you of possible data loss when this function is
selected.

30

Diagnostics Operations Diagnosis

Saves the diagnostic session as a history record, this

Name Description
Save

allows you to quickl y restore access to the test systems.

Control Units

This option allows you to manually locate a required control system for testing
through a series of choices. You simply follow the menu driven procedure, and
make proper selection each time; the program will guide you to the diagnostic
function menu after a few choices you’ve m ade.

Figure 4-7 Sample Funct ion Menu Screen

The Function Menu options vary slightly for different vehicles. The function
menu may include:

 ECU Information – provides the retrieved ECU information in detail.

Selecting opens an information screen.

 Read Codes – displays detailed information of DTC records retrieved

from the vehicle control module.

 Erase Codes – erases DTC records and other data from the ECM.
 Live Data – retrieves and displays live data and parameters from the

vehicle’s ECU.

31

Diagnostics Operations Diagnosis

 Active Test – provides specific subsystem and component tests. This

selection may appear as Actuators, Actuator Test, or Funct i on Te st s,

etc., and the tests options vary depending on the manufacturer and

model.

NOTE: With the diagnostic toolbar on top of the screen throughout the whole

diagnostic procedures, you are allowed to make various controls of the
diagnostic information at anytime, such as printing and saving the displayed
data, getting help information, or performing data logging, etc.

 To perform a diagnostic function

1. Establish communication with the test vehicle.

2. Identify the test vehicle by selecting from the menu options.

3. Select the Diagnosis section.

4. Locate the required system for testing by Auto Scan or through

menu driven selections in Control Units.

5. Select the desired test from the Function Menu.

4.6.1 ECU Information

This function retrieves and displays the specific information for the tested
control unit, including unit type, version numbers and other specifications. The
sample ECU Information screen displays as below:

Figure 4-8 Sample ECU Information Screen

32

Diagnostics Operations Diagnosis

1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar

Buttons on page 24 for detailed descriptions of the operations for each

button.

2. Main Section – the left column displays the item names; the right

column shows the specifications or descriptions.

3. Functional Button – In this case, only a Back (or som etimes an ESC)

button is available; tap it to exit after viewing.

4.6.2 Read Codes

This function retrieves and displays the DTCs from the vehicle’s control
system. The Read Codes screen varies for each vehicl e being tested. On
some vehicles, freeze fram e data can also be retrieved for viewing. The
sample Read Codes screen displays as below:

Figure 4-9 Sample Read Codes Screen

1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar

Buttons on page 24 for detailed descriptions of the operations for each

button.

2. Main Section

 Code Column – displays the retrieved codes from the vehicle.

 Status Column – indicates the status of the retrieved codes.

33

Diagnostics Operations Diagnosis

 Description Column – detailed descriptions for the retrieved codes.

 Snowflake Icon – only displays when freeze frame data is available

for viewing; Selecting this icon will display a data screen, which
looks very similar to the Read Codes interface, therefore same
operation method may be applied.

3. Functional Button – only a Back (or sometimes an ESC) button is

available; tap it to return to the previous screen or exit the current
function.

4.6.3 Erase Codes

After reading the retrieved codes from the vehicle and certain repairs have
been carri ed out, you can erase the codes from the vehicle using this function.
Before performing this function, make sure the vehicle’s ignition key is in the
ON (RUN) position with the engine off.

 To erase codes

1. Tap Erase Codes from the Function Menu.

2. A warning message displays to inform you of data loss when this

function is applied.

a) Ta p Yes to continue. A confirming screen displays when the

operation is successfully done.

b) Tap No to exit.

3. Tap ESC on the confirming screen to exit Erase Codes.

4. Perform the Read Codes function again to check if the code erasing

is successful.

4.6.4 Live Data

When this function is selected, the screen displays the data list for the
selected module. The items available for any control module vary from one
vehicle to another. The parameters display in the order that they are
transmitted by the ECM, so expect variation between vehicles.

34

Diagnostics Operations Diagnosis

Gesture scrolling allows you to quickly move through the data list. Simply
swipe the screen up or down to locate the data you want. The figure below
shows a typical Live Data screen:

Figure 4-10 Sample Live Data Screen

1. Diagnostics Toolbar Buttons – tap the drop-down button at the top
center of the screen and the toolbar buttons will display. See Table 4-2

Diagnostics Toolbar Buttons on page 24 for detailed descriptions of the

operations for each button.

2. Main Section

 Name Column – this column displays the param eter names.

a) Check Box - tap the check box at the left side of the parameter

name to m ake selection of an item. Tap the check box again to
deselect the item.

b) Drop-down B utton – tapping the drop-down button at the right

side of the parameter name opens a submenu, which provides
various choices for data display mode.

 Value Column – displays the values of the parameter items.

 Range Column - displays the minimum and the maximum value.

 Unit Column – displays the unit for the param eters.

 To change the unit mode, tap the Setting button on the top toolbar

and select a required mode. See 7.1.1 Unit on page 64 for more

35

Diagnostics Operations Diagnosis

information.

3. Display Mode

There are 4 types of display modes available for data viewing, allowing
you to view various types of parameters in the most suitable way.

Tapping the drop-down button on the right side of the parameter name
opens a s ubmenu. There are 4 but tons to configure the data display
mode, and one Help button on the right that you can tap for additional
information.

Each parameter item displays the selected mode independen t l y.

Analog Gauge Mode – displays the parameters in form of an analog

meter graph

Text M ode – this is the default mode which displays the parameters in

texts and shows in list format

NOTE: Reading of status parameters, such as a switch reading, which

are mostly in word form, like ON, OFF, ACTIVE, and ABORT, etc., can
only be displayed in Text Mode. Whereas reading of value parameters,
such as a sensor reading, can be displayed in text mode and other graph
modes.

Waveform Graph Mode – displays the param eters in waveform graphs

When this mode is applied, three control buttons will appear on the right
side of the param eter item, allowing you to manipulate the display status.

 Text Button – resumes Text Display Mode
 Scale Button – changes the scale values, which are displayed

below the waveform graph. There are 4 scales available: x1, x2,
x4 and x8.

 Zoom-i n But ton – tap once to display the selected data graph in

full screen

Digital Gauge Mode– displays the parameters in form of a digital gauge

graph

Full Screen Displ ay – this option is only available in the waveform graph

mode, and mostly used in Graph Merge status for data comparison.
There are three control buttons available on t he top right side of the
screen under this mode.

 Edi t Button – tapping this button opens an edit window, on which

you can set the waveform color and the line thickness displayed
for the selected parameter item.

36

Diagnostics Operations Diagnosis

 Scale Button - changes the scale values, which are displayed

below the waveform graph. There are 4 scales available: x1, x2,
x4 and x8.

 Zoom-out Button – exits full screen display.

 To edit the waveform color and line thickness in a data graph

1. Select 1 to 3 parameter items to display in Waveform Graph mode.

2. Tap the Zoom-in But ton on the right to display the data graph in

full screen.

3. Tap the Edit Button, and an edit window appears.

4. Select a parameter item on the left col umn.

5. Select a desired sample color from the second column.

6. Select a desired sample line thickness from the right column.

7. Repeat step 4-7 to edit the waveform for each parameter item.

8. Tap Done to save the setting and exit, or tap Cancel to exit without

saving.

4. Functional Buttons

The operations of all the available functional buttons on Live Data screen
are described below:

Back – returns you to the previous screen or exit the function.
Record – starts recording the retrieved live data; the recorded data is

then stored as a video clip in the Data Manager application for future
reviews. This function could be triggered automatically at preset threshold
value or manually as you choose, and the triggering mode and record
duration can be configured in the Setting mode of Live Data.

Freeze – displays the retrieved data in freeze mode.

 Previous Frame – Moves to the previous frame in the freeze data.

 Next Fram e – Moves to the next frame in the freeze data.

Resume – this button appears when the Record or Freeze function is

applied. Tapping this button stops data recording, or exit freeze data
mode, and resumes normal data display mode.

Flag – this button appears when the Record function is applied. Tapping

this button sets flags for the recorded data at points wherever you choose.

37

Diagnostics Operations Diagnosis

When playing back the recorded video clip later in Data Manager, the

preset flag will enable a popup to allow input of text to take notes.

Clear Data – clears all previously retrieved parameter values at a cutting

point whenever you choose.

To Top – moves a selected data item to the top of the list.
Graph Merge – tap this button to merge selected data graphs (for

Waveform Graph Mode only). This function is very useful when making
comparison between different parameters.

NOTE: This mode supports Graph Merge for 2 to 3 parameter items only,

so select no less than 2 or no more than 3 items each time when making
graph merge.

 To cancel Graph Merge mode, tap the drop-down button on the

right side of the parameter name, and select a data display mode.

Show Selected/Show All – tap this option to switch between the two

options; one displays the selected param eter items, the other displays all
the available item s.

Setting – tapping this button opens a setting screen, which allows you to

set the trigger mode, recording duration, and various threshold values for
data recording, and make other controls.

Figure 4-11 Sample Setting Mode in Live Data

There are four navigation buttons on top of the Setting mode screen.

38

Diagnostics Operations Diagnosis

 Range Button – displays the configuration screen on which you can

set the threshold values, an upper limit and a lower limit, for

triggering the buzzer alarm. This function is only applied to the

Waveform Graph display mode.

a) MIN – tapping which opens a virtual keyboard, allowing you to

enter the required lower limit value

b) MAX – tapping which opens a virtual keyboard, allowing you to

enter the required upper limit value

c) Buzzer Alarm – switches the alarm on an d off. The alarm

function makes a beep sound as a reminder whenever the data
reading reaches the preset minimum or maximum point

 To set threshold limits for the parameter values

1. Tap the Setting functional button at the bottom of the Live Data

screen.

2. Tap the Range navigation button.

3. Select a param eter item on the left column, or enter the item
name in the Search bar.

4. Tap on the right side of the MIN button, and enter the required

minimum value.

5. Tap on the right side of the MAX button, and enter the required

maximum value.

6. Tap the ON/OFF button on the right side of the Buzzer Alarm

button to turn it on or off.

7. Tap Done to save the setting and return to the Live Data
screen; or tap Cancel to exit without saving.

If the threshold limits are successfully set, two horizontal lines will
appear on each of the data graphs (when Waveform Graph Mode is
applied) to indicate the alarming point. The threshold lines are shown
in different colors from the waveform of the parameters for
distinction.

 Record Button – displays the configuration screen for Record

Setting, on which you can set the trigger type, duration and trigger
point for the data recording function.

39

Diagnostics Operations Diagnosis

a) Trigger Type – sets the trigger mode for data recording,

mainly of two kinds: Manual and Auto. There are four options
available:

1) Manual – allows you to manually start and stop data

recording

2) DTC – auto triggers data recording when any DTC is

detected

3) DTC Check Mode – auto triggers data recording when

certain pre-selected DTC types are detected

4) Parameter – auto triggers data recording when any

parameter value reaches the preset threshold

b) Duration – sets the recording tim e (for Auto trigger mode only)
c) Trigger Point – reserves a relative percentage of a record

length before the data recording start point for reference (for

Auto trigger mode only)

 To perform setting for live data record

1. Tap the Setting functional button at the bottom of the Live Data

screen.

2. Tap the Record navigati on button.

3. Tap the
the required trigger mode.

4. Tap the
length of time.

5. Tap the
a relative percentage of a record length to be reserved before
the data recording start point.

6. Tap Done to save the setting and return to the Live Data
screen; or tap Cancel to cancel without saving and exit Setting.

 D one But ton - confirms and saves the setting, and returns you to

the Live Data screen.

 Cancel Button – cancels the setting operation, and returns you to

the Live Data screen.

> button on the right of Trigger Type bar and select

○

> button on the right of Duration bar and select a

○

> button on the right of Trigg er P oi nt bar and select

○

40

Diagnostics Operations Diagnosis

4.6.5 Active Test

The Active Test function is used to access vehicle-specific subsystem and
component tests. Available tests vary depending on the manufacturer, year,
and model, and only the available tests display in the menu.

During an active test, the tester outputs commands to the ECU in order to
drive the actuators. This test determines the integrity of the system or parts by
reading the engine ECU data, or by monitoring the operation of the actuators,
such as switching a solenoid, relay, or switch, between two operating states.

Selecting Active Test opens a menu of test options that varies by make and
model. Selecting a menu option activates the test. Follow all screen
instructions while performing tests. The content and pattern of the on-screen
information vary according to the type of test being performed. Som e toggle
and variable control tests display Active Test Controls at the top of the screen
with data stream information below, or vice versa.

Figure 4-12 Sample Active Test Screen

The functional buttons at the lower right corner of the Active Test screen
manipulate the test signals. The operational instructions are displayed on the
main section of the test screen. Simply follow the on-screen instructions and
make appropriate selections to complete the tests. Each time when an
operation is successfully executed, message such as “Command Finished”,
“Activation Successful”, or som ething similar displays.

Tap the ESC functional button to exit the test when finished.

41

Diagnostics Operations Diagnosis

4.6.6 Special Functions

These functions perform various component adaptations, allowing you to
recalibrate or configure certain components after making repairs or
replacement.

The main section of the Adaptation Operation screen displays a list of
operational and vehicle status information, which mainly consists of four parts:

1. The first part in the top line shows the description of the operation being
performed, and the execution status is displayed on the right, such as
Completed, Activated, etc.

2. The second part shows the preconditions or requirements for executing
the operation being selected.

3. The third part displays the current conditions of the vehicle control module
being learned for comparison to the preconditions suggested by the
second part. If the current condition of the control module is out of the
suggested limit value, you must adjust the vehicle condition to meet the
requirement.

4. The last part displays the instruction of how to use the functional button at
the lower right corner of the screen to manipulate the teach-in operations.

Figure 4-13 Sampl e Adapt ati on Operation Screen

42

Diagnostics Operations Service

Read the inform ation carefully and check the vehicle condition accordingly,
when you are sure that the vehicle is ready to perform the adaptation, simply
follow the instruction provided to make appropriate selections. When the
operation is done, an execution status message such as Completed, Fini shed
or Successful, displays.

Tap the ESC button to exit the function.

4.7 Service

The Service section is specially designed to provide you with quick access to
the vehicle systems for various scheduled service and maintenance
performances. The typical service operation screen is a series of menu driven
executive commands. By following the on-screen instructions to select
appropriate execution options, enter correct values or data, and perform
necessary actions, the system will guide you through the complete
performance for various service operations.

The most commonly performed service functions include:

 Oil Reset Service

 TPMS Programming Service

 EPB Service

 ABS/SRS Services

 SAS Calibration Service

 DPF Regeneration Service

4.7.1 Function Descriptions

This section describes the main functions for vehicle service:

Oil Reset Service

This function allows you to perform reset for the Engine Oil Life system, which
calculates an optimal oil life change interval depending on the vehicle driving
conditions and climate. The Oil Life Reminder must be reset every time the oil
is changed, so the system can calculate when the next oil change is required.

Tire Pressure Monitor System (TPMS) Service

This function allows you to quickly look up the tire sensor IDs from the
vehicle’s ECU, as well as to perform TPMS programming and reset
procedures after tire sensors are replaced.

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Diagnostics Operations Gene ric OBD II Operations

Electric Parking Brake (EPB) Service

This function has a multitude of usages to maintain the electronic braking
system safely and effectively. The applications include deactivating and
activating the brake control system, assisting with brake flui d control, opening
and closing brake pads, and setting brakes after disc or pad replacement, etc.

ABS/SRS Services

This function allows you to perform various bi-directional tests to check the
operating conditions of both the Anti-lock Braking System and the
Supplemental Restraint System, such as Automated Bleeding, Pump Motor
Test, and checking Module information, etc.

Steering A ngle Sensor (SAS) Service

This service function allows you to perform calibration for the Steering Angle
Sensor, which permanently stores the current steering wheel position as the
straight-ahead position in the steering angle sensor EEPROM. On successful
completion of the calibration, the steering angle sensor fault m emory i s
automatically cleared.

DPF Regeneration Service

The Diesel Particulate Filter service function performs the regeneration
procedure which is the DPF cleaning operation to clear the blockage through
continuous burning of the particulate matter captured in the DPF filter. If the
DPF light on the vehicle comes on a nd you successfully com plete a DPF
regeneration cycle, you will notice that the DPF light will automatically turn off.

4.8 Generic OBD II Operations

A fast-access option for OBD II/EOBD vehicle diagnosis is available on the

Vehicle Menu screen (Figure 4-1). This option presents a qu ick way to check

for DTCs, isolate the cause of an illuminated malfunction indicator lamp (MIL),
check monitor status prior to emissions certification testing, verify repairs, and
perform a number of other services that are emissions-related. The OBD
direct access option is also used for testing OBD II/EOBD compliant vehicles
that are not included in the Diagnostics database.

Functions of the diagnostics toolbar buttons at the top of the screen are the

same as those available for specific vehicle diagnostics. See Table 4-2

Diagnostics Toolbar Buttons on page 24 for details.

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Diagnostics Operations Generi c OBD II Operations

4.8.1 General Procedure

 To access the OBD II/EOBD diagnostics functions

1. Tap the Diagnostics application button from the MaxiSys Job Menu.

The Vehicle Menu displays.

2. Tap the EOBD button. There are two options to establish

communication with the vehicle.

 Auto Scan – When this option is selected the diagnostic tool

attempts to establish communication using each protocol in
order to determine which one the vehicle is broadcasting on.

 Protocol – When this option is selected the screen opens a

subm enu of various protocols. A communication protocol is a
standardized way of data communication between an E CM
and a diagnostic tool. Global OBD may use several different
communication protocols.

3. Select a s pecific protocol under the Protocol option. Wait for the

OBD II Diagnostic Menu to appear.

Figure 4-14 Sample O BD II Diagnostic Menu

NOTE: Tapping the

a bubble with additional function information.

i button displayed beside the function name opens

○

45

Diagnostics Operations Generi c OBD II Operations

4. Select a function option to continue.

 DTC & FFD
 I/M Readiness
 Live Data
 O2 Sensor Monitor
 On-Board Monitor
 Component Test
 Vehicle Infor m a tion
 Vehicle Status

NOTE: Som e functions are supported only on certain vehicle makes.

4.8.2 Function Des cript ions

This section describes the various functions of each diagnostic option:

DTC & FFD

When this function is selected, the screen displays a list of Stored Codes and
Pending Codes. When the Freeze Frame data of certain DTCs are available
for viewing, a snowflake button will display on the right side of the DTC item.
The Erase Codes function can be applied by tapping the functional button at
the lower bottom of the screen.

Figure 4-15 Sample DTC & FFD Screen

46

Diagnostics Operations Generi c OBD II Operations

 Stored Codes

Stored codes are the current emission related DTCs from the ECM of the
vehicle. OBD II/EOBD Codes have a priority according to thei r emission
severity, with higher priority codes overwriting lower priority codes. The
priority of the code determines the illumination of the MIL and the codes
erase procedure. Manufacturers rank codes differently, so expect to see
differences between makes.

 Pending Codes

These are codes whose setting conditions were met during the last drive
cycle, but need to be met on two or more consecutive drive cycles before
the DTC actually sets. The intended use of this service is to assist the
service technician after a v ehicle repair and after clearing diagnostic
information, by reporting test results after a driving cycle.

a) If a test failed during the driving cycle, the DTC associated with that

test is reported. If the pending fault does not occur again within 40 to
80 warm-up cycles, the fault is automaticall y cleared from memory.

b) Test results reported by this service do not necessarily indicate a

faulty component or system. If test results indicate another failure
after additional driving, then a DTC is set to indicate a faulty
component or system, and the MIL is illuminated.

 Freeze Frame

In most cases the stored fram e is the last DTC that occurred. Certain
DTCs, which have a greater impact on vehicle emission, have a hi gher
priority. In these cases, the top prioritized DTC is the one for which the
freeze frame records are retained. Freeze frame data includes a
“snapshot” of critical parameter values at the time the DTC is set.

 Erase Codes

This option is used to clear all emission related diagnostic data such as,
DTCs, freeze frame data and manufacturer specific enhanced data from
the vehicle’s ECM, and reset the I/M Readiness Monitor Status for all
vehicle monitors to Not Ready or Not Complete status.

A confirmation screen displays when the clear codes option is selected to

prevent accidental loss of data. Select Yes on the confirmation screen to
continue or No to exit.

47

Diagnostics Operations Generi c OBD II Operations

I/M Readiness

This function is used to check the readiness of the monitoring system. It is an
excellent function to use prior to having a vehicle inspected for compliance to
a state emissions program. Selecting I/M Readiness opens a submenu with
two choices:

 Since DTCs Cleared – displays the status of monitors since the last time

the DTCs are erased.

 This Driving Cycle – displays the status of monitors since the beginning

of the current drive cycle.

Live Data

This function displays the real time PID data from ECU. Displayed data
includes analog inputs and outputs, digital inputs and outputs, and system
status information broadcast on the vehicle data stream.

Live data can be displayed in various modes, see 4.6.4 Live Data on page 34

for detailed information.

O2 Sensor Moni tor

This option allows retrieval and viewing of O2 sensor monitor test results for
the m ost recently performed tests from the vehicle’s on-board computer.

The O2 Sensor Monitor test function is not supported by vehicles which
communicate using a controller area network (CAN). For O2 Sensor Monitor

tests results of CAN-equipped vehicles, refer to On-Board Moni tor.

On-Board Monitor

This option allows you to view the results of On-Board Monitor tests. The tests
are useful after servicing or after erasing a vehicle’s control module memory.

Component Test

This service enables bi-directional control of the ECM so that the diagnostic
tool is able to transmit control commands to operate the vehicle systems. This
function is useful in determining whether the ECM responds to a command
well.

48

Diagnostics Operations Exiting Diagnostics

Vehicle Information

The option displays the vehicle identification number (VIN), the calibration
identification, and the calibration verification number (CVN), and other
information of the test vehicle.

Vehicle Status

This item is used to check the current condition of the vehicle, including
communication protocols of OBD II modules, retrieved codes amount, status
of the Malfunction Indicator Light (MIL), and other additional information.

4.9 Exiting Diagnostics

The Diagnostics application remains open as long as there is an active
communication with the vehicle. Yo u must exit the diagnostics operation
interface to stop all communications with the vehicle before closing the
Diagnostics application.

NOTE: Damage to the vehicle electronic control module (ECM) may occur if

communication is disrupted. Make sure all connections, such as data cable
and USB cable, are properly connected at all times during testing. Exit all tests
before disconnecting the test cable or powering down the tool.

 To exit the Diagnostics application

1. From an active diagnostic screen, tap the Back or ESC functional

button to exit a diagnostic session step-by-step; Or

2. Tap the Vehicl e Swap button on the diagnostics toolbar to return to

the Vehicle Menu screen.

3. From the Vehicle Menu screen, tap the Home button on the top
toolbar; or tap the Back button on the navigation bar at the bottom of

the screen. Or

4. Tap the Home button on the diagnostics toolbar to exit the

application directly and go back to the MaxiSys Job Menu.

Now, the Diagnostics application is no longer communicating with the vehicle

and it is safe to open other MaxiSys applications, or exit the MaxiSys

Diagnostic System and return to the Android System’s Home screen.

49

Chapter 5 Data Manager Operations

The Data Manager application is used to store, print, and review the saved files. Most

operations are controlled through the toolbar.

Selecting the Data Manager application opens the file system menu. Different file types

are sorted separately under different options, there are six types of information files to

be viewed or played back.

Figure 5-1 Sample Data Manager Mai n Screen

5.1 Operations

Data Manager Operations are based on toolbar controls. Details are explained

in the following sections.

5.1.1 Image Files

The Image section is a JPG database containing all captured screenshot

images.

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Data Manager Operations Operations

Figure 5-2 Sample Image Database Screen

1. Toolbar Butt ons – used to edit, print and delete the image files. See

Table 5-1 Toolbar Buttons in JPG Database on page 51 for detailed

information.

2. Main Section – displays the stored images.

Table 5-1 Toolbar Buttons in JPG Database

Button Name Description

Back Returns to the previous screen.

Enter Edit

Cancel

Search

Info

Print Tapping this button prints the selected image.

Delete

Tapping this button shows the editing toolbar
to print, delete or view image information.

Tapping this button close the editing toolbar or
cancels file search.

Quickly locates the image file by entering the
vehicle name, test path, file nam e or file info.

Tapping this button opens a window displaying
the details of the image.

Tapping this button deletes the selected
image.

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Data Manager Operations Operations

 To edit image inf ormation

1. Select Data Manager application from the MaxiSys Job Menu.

2. Select Image to access the JPG database.

3. Select an image to display it in full screen.

4. Tapping the screen once displays the editing toolbar.

5. Tap the Info button to open a window displaying the image

information.

6. Tap the Edit button on the top right corner of the window. The editing

screen displays.

7. Edit the image information by entering the new file name, and f ile
information.

8. Tap Done to save the information and exit, or tap Cancel to exit

without saving.

 To delete selected images

1. Select Data Manager application from the MaxiSys Job Menu.

2. Select Image to access the JPG database.

3. Tap the Enter Edit button to display the editing toolbar.

4. Select the images that need to be deleted by tapping the thumbnail

images, the selected thumbnail displays a tick icon at the bottom

right corner.

5. Tap the Delete button, and then Dele t e S el ect e d, then the selected

images will be deleted.

5.1.2 PDF Files

The PDF section stores and displays all PDF files of saved data. After entering
the PDF database, select a PDF file to view the stored information.

This section uses the standard Adobe Reader application for file viewing and
editing, please refer to the associated Adobe Reader manual for more detailed
instructions.

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Data Manager Operations Operations

5.1.3 Review Data

The Review Data section allows you to playback the recorded data frames of
live data streams.

On the Review Data main screen, select a record file to playback.

Figure 5-3 Sample Data Playback Screen

1. Drop-down Toolbar – tap the button at the top center of the screen to

open the Drop-down Toolbar

2. Main Section – displays the recorded data frames

3. Navigation Toolbar – allows you to manipulate data playback

Use the Navigation Toolbar buttons to playback the record data from frame to
fr am e.

Tap Back to exit data playback.

5.1.4 Apps Manager

This section allows you to manage the internal program applications installed
on the MaxiSys Diagnostics System. Selecting this section opens a managing
screen, on w hich you can check all the available vehicle diagnostic
applications.

Select the vehicle software you want to delete by tapping on t he car brand
icon, the selected item will display a blue tick at the upper right corner. Tap the

53

Data Manager Operations Operations

Delete button on the top bar to delete the software from the system database.

5.1.5 Data Logging

The Data Logging section allows you to launch Support platform directly to
view all records of all sent or unsent (saved) data loggings on the diagnostic

system. For more details, please refer to10.5 Data Logging 10.5on Page 83.

54

Chapter 6 MaxiFix Operations

The MaxiFix application launches the on-line troubleshooter database, which not only

provides you virtually all common diagnostic trouble code (DTC) database for most

vehicles, but also serves as a forum allowing you to network with other MaxiSys users,

and gives you access to a vast database of repair and diagnostic tips along with proven

filed fixes.

While the MaxiFix provides the abundant troubleshooter information available, the

database keeps growing with daily troubleshooting resources by recording the reported

solution cases, and the advisory reports of the MaxiSys users from all over the world.

Information in the MaxiFix database is organized into a series of diagnostic tips that are

designed to qui ckly lead you to the root cause of a particular problem on the test vehicle,

which will help you quickly find solutions for various diagnostic problems.

6.1 Navigation

You need to register the device to your online account before launching the

MaxiFix platform, see 10.1 Product Registration on page 78 for details.

Figure 6-1 Sample M axiFix Home Page

55

MaxiFix Operations Navigation

The MaxiFix screen layout consists of 3 main areas:

1. The Header –the tool bar across the top of the screen which allows you

to select vehicles and perform searches.

2. The Main Screen –located at the center of the screen displaying content

based on the vehicle attributes and keywords specified. The tabs on the
main screen vary in accordance with the section selected on the
Navigation Menu, allowing you to switch between functions.

3. The Navigation Menu –the main menu at the bottom of the screen,

which provides you access to different sections of MaxiFix.

The Header

The Header at the top of the screen features:

 A Select Vehicle button to open the vehicle identification window, and

vehicle information bar, for example “2014>Hyundai> Accord Coupe >
L4-2.4L (K24W1)”.

 A search field to find relevant information by entering keywords, codes,

or problems.

Select Vehicle Button

The “Select Vehicle” button on the Header allows you to specify the vehicle

which you want to reference on MaxiFix, by selecting each of the vehicle

attribute from a sequence of option lists. This feature helps to filter out the

searches that allow only the information that applies to the identified vehicle to

display.

Note: All attributes must be specified to make a complete vehicle selection for
the most efficient search results.

 To select a vehicle

Follow the procedure below to select a vehicle:

1. If you haven’t already done so, click the “Select Vehicle” button on
the Header.

2. Select the year of the vehicle from the list.

3. Select the make of the vehicle from the list.

4. Select the model of the vehicle from the list.

56

MaxiFix Operations Navigation

5. Select the submodel of the vehicle from the list.

6. Select the engine of the vehicle from the list.

After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.

6.1.1 Terminology

MaxiFix Tip

A MaxiFix Tip provides practical information of real fix of a specific vehicle
repair issue with detailed descriptions. It is combined with proven fix and
vehicle specific data, and filed into an all-in-one information source to provide
you with quick and easy repair solutions.

On MaxiFix community you can find Tips or share your own Tip to help other
community members solve vehi cle issues.

 To search for a MaxiFix Tip

1. Select a Vehicle:

a) Click the “Select Vehicle” button on the Header at the top of

the page.

b) Select the year of the vehicle from the list.
c) Select the make of the vehicle from the list.
d) Select the model of the vehicle from the list.
e) Select the submodel of the vehicle from the list.
f) Select the engine of the vehicle from the list.

After completing the vehicle selection procedure, the identified
vehicle is shown on the Header.

2. Enter a Search Term.

MaxiFix has an exclusive one-stop l ookup that helps you find all of
MaxiFix resources by one click. Simply enter a search term into the
search bar on the Header to begin the search.

3. Proven Results!

The powerful MaxiFix database gives you proven results! The
typical MaxiFix Tips combine actual workshop fixes and data which
may include:

57

MaxiFix Operations Operations

a) OBDII Fault Codes description and reference—helps in

diagnostic assessment by making clear the nature of an
automotive problem so that beginner and advanced
technicians can make effective repairs

b) Real Fix Tips—provides repair tips from actual shop

practices and are presented in an e asy to understand
Complaint, Cause, Correction format.

If you still can’t find the information you want, you can ask the
MaxiFix community for help by clicking “Ask” on the Navigation
Menu at the bottom of the screen.

Adopted!

The “Adopted!” icon that displays at the top right side of a Tip page indicates
that the related Tip has been adopted by at least 1 technician in the community.
If a tip has helped you to solve a repair problem, you are encouraged to give
an Adopted! count to the tip. Each member is allowed to click the “Adopted!”
once for a tip, and each click will add 1 count to the total number of “Adopted!”
The “Adopted!” count helps you easily identify which tips are really helpful for
repairing vehicle issues. You can also post a c omment about how the tip has
helped you as reference to other members.

6.2 Operations

The Navigation Menu is at the bottom of the screen. Selecting the items on the

Navigation Menu allows you to switch between the main sections on MaxiFix.

These main sections include:

 Home –shows all questions and allows you to specify questions about

one or multiple makes.

 Search Fix –allows you to search for information from all available

resources on MaxiFix, including: Open Questions, Tips, and Real Fixes,
and displays search results.

 Ask –allows you to ask a question in the community.
 My M ax i Fi x –shows all your posts including Questions and Fixes in the

community, and allows you to view your personal profile, select your
vehicle preference, and share your tips.

 My Messages – shows a list of message notifications which is relevant

58

MaxiFix Operations Operations

to your activities in the Question section.

 Support – opens the FAQ page, or a message box for contacting

Customer Service by email.

6.2.1 Home

Home is the first option on the Navigation Menu at the bottom of the screen.

Tapping it opens your MaxiFix home page. There is a list of questions posted

on the community, and you can scroll down the page to the bottom and view

more questions by tapping “View More”. Click on any question and you will be

linked to the detailed page in the Ask section.

You can configure your main screen to display questions only related to the

vehicle makes you are interested in, by clicking the “Filter” button on the main

page of Home, and select the desired vehicle makes. This filter can be

canceled anytime by clicking the “Remove All Filters” button, and the default

setting will be restored to display questions about all vehicle makes.

6.2.2 Search Fix Features

Search Fix, the second option on the Navigation Menu at the bottom of the
screen, presents search results for the specified vehicle. Search results are
listed in various categories:

 All – includes all search results, including related Questions, Tips, and

 Questions – presents a l ist of open Question discussed in the

 Tips – presents a list of Tips that directly correlate to your search criteria.

 Real Fixes –presents a l ist of Tips that have been collected from actual

6.2.3 Ask

Ask, the third option on the Navigation Menu at the bottom of the screen,
allows you to ask a question about a particular vehicle repair issue in the
community.

Real Fixes to your search.

community that may be pertinent to your search.

Select a Tip from the list to open and review the complete Tip.

shop repair orders and are presented in an easy-to-understand
Complaint, Cause, and Correction format.

59

MaxiFix Operations Operations

 To ask a MaxiFix Question

1. If not already done, click Select Vehicl e on the Header to specify

the vehicle you are asking about.

2. Click Ask on the Navigation Menu at the bottom of the screen to

open the Ask page.

3. On the Ask page find Ask for Help, fill in the following sections to

ask a question.

The Ask page has 4 sections:

 Subject – this is where you enter a brief subject for the

question.

 M y Question – ask a clear and concise question that you want

to ask the community. Be sure to be descriptive and concise

when asking your question.

 Problem Description –describe how the vehicle is behaving.
 Repai r Hi st ory – include any previous diagnostic tests that you

perform ed, including the results of the tests. Also list any parts
that were replaced during previous diagnostic work.

Tap the “Cancel” button to cancel your question and return to the Ask
page.

Tap the “Submit” button to post your question to the community.

Tap the “Attach File” button to include images or reference files with
your question.

You are requested to select one Adopted Answer from all of the
responses and then close the question. For details, please refer to
My Messages section.

6.2.4 My MaxiF i x

My MaxiFix, the fourth option on t he Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:

 My Questions – opens a list with links to the opened questions that you

have posted to the community

 My Cases – opens a list with links to the closed questions and tips that

you have contributed to the community.

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MaxiFix Operations Operations

 Marked Posts – opens a l ist with links to Tips and discussions that you

are actively participating in.

 My Profile –allows you to view your Autel account information including:

your Autel ID, personal information, MaxiFix score, phone number and
register time, and edit your portrait.

 Vehicle Preference –used to set up a list of preferred vehicles. The

preferred list allows you to limit the choices that displayed on the “Select
Vehicle” list to specific years, and makes. Click “Set Year” or “Set Make”
to set your preferred models. The preferred makes will also be displayed
in the “Filter” options on the Home page.

 Share a Tip – allows you to share your personal repair experience with

the community.

Click My MaxiFix on the Navigation Menu at the bottom of the screen, to

display all questions and tips that you have contributed to the community.

Create a Tip

A “Tip” is a concise and complete description of the fix for a particular vehicle
repair issue.

 To create a new MaxiFix Tip

1. Select My MaxiFix from the Navigation Menu.

2. Select Select Vehicle from the Header and enter the identifying

attributes of the vehicle you are writing the Tip about.

3. On the My MaxiFix page find Share a Ti p; click this link to open the
My Tips page.

4. Enter the Tip subject in the Subject field.

5. Compose your Tip in the Description field. Include as much

information as possible, while keeping the information concise and
to the point. A Tip should provide accurate information that is

reader-friendly.

Use the Cancel button at the right-side bottom of the page to cancel your
tip and return to the My MaxiFix page. Or,

Use the Submit button at the right-side bottom of the page to contribute

your tip to the community.

Use the Attach File button at the left-side bottom of the page to include

images or other supporting data with your question.

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MaxiFix Operations Operations

View Profile Information

You can view your personal profile by clicking on your account ID or “My
Profile” in My MaxiFix section or edit portrait where applicable, and visit other
community members’ profile by clicking their portrait. Information included in
your profile determines how you are presented to the community, and what
type of information will be sent to you from the community.

6.2.5 My Messages

My Messages, the fifth option on the Navigation Menu at the bottom of the
screen, shows a list of message notification which is relevant to your activities
in the Question section. A notification icon will appear on the top-right corner of
“My Messages” if there is any new or unread message in the Question section.
The number on the notification icon indicates the total number of the new and
unread messages. The displayed number will be reduced correspondingly
after viewing. The message notification will appear under the following two
conditions:

1. Your question or answer is replied by other MaxiFix community members.

2. Your answer is marked as the “Adopted!” by the MaxiFix community
member who asked the question.

Tap My Messages, select and open the message you want to read from the list.

If your problem is solved according to the reply, you should select one
Adopted Answer and close the question. If your answer is marked as
“Adopted!”, the prompt “Adopted! + 4” will be displayed permanently.

Tap Clear to delete all message notifications.

Select “Adopted Answers ”

Members are requested to select one Adopted Answer from all of the
responses on “My Messages” page before closing a question. The community
members who provided the Adopted Answer are rewarded with scores for
their contribution.

About Adopted Answer:

 Only one answer can be selected as “Adopted Answer”.

 Answers can only be rated by the MaxiFix member who asked the

question.

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MaxiFix Operations Operations

Close a Question

When a repair question that you've posted to the community is resolved, you
are encouraged to write down the case as a way to share a good solution. This
will help the other MaxiFix members to find useful information for practical fix.

To close a question, you need to select the question’s response message from
the message list on “My Messages” page first, then tap “Adopted Answer” and
select “Close Question”. Tap the “Cancel” button to cancel your submission
and return to My Messages page. It is strongly recommended to share your
repair solutions before closing a question. Your question will be converted to a
MaxiFix Community Tip after closing.

Score Rewarding System

1. A score of 3 is awarded when you close a question.

2. A score of 2 is awarded if your closed question is marked as "Adopted!" by no
less than 20 community members.

3. A score of 4 is awarded if your answer is selected as the “Adopted Answer”.

4. A score of 1 is awarded if your answer is selected as the "Adopted Answer" for
a closed question which is marked as "Adopted!" by no less than 20
community members.

5. A score of 1 is awarded to each of the first three respondents.

6.2.6 Support

Support, the last option on the Navigation Menu at the bottom of the screen,
opens a page that provides 2 ways to gain support from MaxiFix:

1. A message form to contact the administrator of MaxiFix.

2. A Frequently Asked Questions (FAQ) link that answers the most frequent

questions we hear from MaxiFix community members.

If you wish to contact the administrator of this site please use the contact form.
Select “Support” from the Navigation Menu to open the comment window. To
allow the admini strator to respond to your question or issue, the following
information should be provided:

 Your name

 A contact email address

 A contact phone number

63

Chapter 7 Settings Operations

Selecting Settings application opens a setup interface, on which you can adjust default

setting and view information about the MaxiSys system. There are seven options

available for the MaxiSys system settings:

 Unit
 Language
 Printing Setting
 Notification Center
 About
 Syst em Settings
 Firmware

7.1 Operations

This section describes the operation procedures for the settings.

7.1.1 Unit

This option allows you to adjust the measurement unit for the diagnostic
system.

 To adjust the uni t setting

1. Tap the Settings application on the MaxiSys Job Menu.

2. Tap the Unit option on the left column.

3. Select the required measurement unit, Metric or English. A tick icon

will display to the right of the selected unit.

4. Tap the Home button on the top left corner to return to the MaxiSys

Job Menu. Or select another setting option for the system setup.

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Settings Operations Operations

7.1.2 Language

This option allows you to adjust the display language for the MaxiSys system.

 To adjust the l anguage setting

1. Tap the Settings application on the MaxiSys Job Menu.

2. Tap the Language option on the left column.

3. Select the required language. A tick icon will display to the right of

the selected language.

4. Tap the Home button on the top left corner to return to the MaxiSys

Job Menu. Or select another setting option for the system setup.

7.1.3 Printing Sett ing

This option allows you to print any data or information anywhere and anytime

via Wi-Fi connection. For more information about printing, see 3.3.1 Printing
Operation on page 15.

 To setup the printer connection

1. Tap the Settings application on the MaxiSys Job Menu.

2. Tap the Printing Setting option on the left column.

3. Tap the Print via Network it em to activate the printing function,

which enables the device to send files to the printer through the PC

via Wi-Fi connection.

4. Tap the Home button on the top left corner to return to the MaxiSys

Job Menu. Or select another setting option for the system setup.

7.1.4 Notification Center

This option allows you to turn the Notification Center function on or off. The
Notification Center function configures the Display Tablet to receive regular
on-line messages from the server for system update notifications or other
service information via the internet. It is highly recommended to keep this
function on all the time, so you won’t miss out any new update for MaxiSys or
event from Autel. Internet access is required for receiving on-line messages.

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Settings Operations Operations

 To enable the Notification Center function

1. Tap the Settings application on the MaxiSys Job Menu.

2. Tap the Notification Center option on the left column.

3. Tap the ON/OFF button to enable or disable the Notifications

function. If the function is enabled the button turns blue, or if
disabled the button turns gray.

4. Tap the Home button on the top left corner to return to the MaxiSys

Job Menu. Or select another setting option for the system setup.

When the Notification Center function is turned on, and new messages are
received by the MaxiSys device, a notification message displays on the
MaxiSys Job Menu. Press on the message bar and drag it down, and the
received messages are shown in the list, slide the list up or down to view all if
the message list covers more than one screen.

Tapping a specific message launches the corresponding application. For
example, if you tap on an Update notification message, the Update application
will be launched.

7.1.5 About

The About option provides information of the MaxiSys diagnostic device
regarding the product name, version, hardware, and serial number, etc.

 To check the M axiSys product information in About

1. Tap the Settings application on the MaxiSys Job Menu.

2. Tap the About option on the left column. The product information

screen displays on the right.

3. Tap the Home button on the top left corner to return to the MaxiSys

Job Menu, or select another setting option for the system setup,
after viewing.

7.1.6 System Settings

This option provides you a direct access to the Android background system
setting interface, on which you can adjust various system settings for the
Android system platform, regarding wireless settings, various device settings
such as sound and display, as well as system security settings, and check the
associated information about the Android system, etc.

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Settings Operations Operations

 To enable the App Switcher function

1. Tap the Settings application on the MaxiSys Job Menu.

2. Tap the System settings option on the left column.

3. Tap the App Switcher option on the left column.

4. Mark the checkbox beside “Always show the App Switcher” on the

right side of the screen, then the App Switcher icon shows.

Short pressing the App Switcher icon opens a control panel:

 Tapping a specific app shortcut button enables you to switch directly to

the selected applicati on screen.

 Long pressing a specific app shortcut button displays the app menu, on

which you can select and change the app shortcut.

 Pressing and dragging the App Switcher icon around allows you to

change the icon position alongside the edge of the screen.

You may refer to Android documentation for additional information about
Android system settings.

7.1.7 Firmware

This option allows you to update the vehicle communication firm ware
embedded in the Display Tablet via the internet.

Before updati ng the firmware, please make sure the Display Tablet is
connected to a power source and the network i s stable.

 To update the fi rmware

1. Connect the Display Tablet to a power source.

2. Tap the Settings application on the MaxiSys Job Menu.

3. Tap the Firmware option on the left column.

4. The current version and the latest version of the firmware will be

displayed. Tap Updat e Now to update the firmware if available.

67

Touching this button deletes the selected vehicle

Touching this button to create a ne w customer

Chapter 8 Shop Manager Operations

The Shop Manager application helps you to manage the workshop information,

customer information records, and keep test vehicle history records, which can be a

great assist in dealing with daily workshop business and improves customer service.

There are three main functions available:

 Vehicle History
 Workshop Information
 Customer Manager

The operations of these functions of the Shop Manager application are mainly
manipulated by the toolbar buttons, which are listed and described in the table below:

Table 8-1 Top Toolbar Buttons in Shop Manager

Button Name Description

Back Returns to the previous screen.

Diagnostics

Enter Edit

Delete

Search

Cancel Touching this button to cancel edit or file search.

Edit

Add Account

Touching this button directs you to the vehicle’s
Diagnostics screen to activate a direct test session.

Touching this button shows the editing toolbar to
print or delete the selected file.

record item from the list.

Quickly locates the vehicle record by entering the
vehicle name or test path.

Touching this button allows you to edit inform ation
for the displayed file.

account file.

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Shop Manager Operations Vehicle History

Touching this button opens a no te form, which

Touching this button opens the Vehicle History

Button Name Description

History Notes

Vehicle
History

Done Complete editing and save the file.

8.1 Vehicle History

This function stores records of test vehicle history, including vehicle
information and the retrieved DTCs from previous diagnostic sessions, and
displays all information in an easy-to-check table list, on which you can view
summarized details and manually input other information about the test
vehicle and diagnostic loggings, etc. The Vehicle History also provides direct
access to the previously tested vehicle and allows you to restart a diagnostic
session without the need to do vehicle identification again.

allows you to create audio record, attach picture or
video, or edit text notes, etc.

screen which displays the correlated test vehicle
records.

Figure 8-1 Sample Vehicle History Screen

1. Top Toolbar Buttons – navigates and makes various controls of the

application.

2. Main Section – displays all the vehicle history records information.

69

Shop Manager Operations Vehicle History

 To activate a test session for the recorded vehicle

1. Tap the Shop Manager application on the MaxiSys Job Menu.

2. Select Veh icle H isto ry

3. Tap the Diagnostics button at the bottom of the thum bnail of a

vehicle record item. Or,

4. Select a vehicle record item by tapping the thumbnail.

5. A Historical Test record sheet displays, check the recorded
information of the recorded test vehicle, and tap the Diagnostics
button on the upper right corner.

6. The vehicle’s Diagnostics screen displays, now a ne w diagnostic

session is activated, see 4.6 Diagnosis on page 28 for detailed
instructions on vehicle diagnostic operations.

8.1.1 Historical Test Record

The Historical Test record sheet of the tested vehicle is a detailed data form,
which includes all general information of the vehicle such as vehicle year,
make and model, etc., and the diagnostic trouble codes retrieved from the
previous test sessions, as well as other service details which can be added
manually by the technician himself.

Figure 8-2 Sample H istorical Test Record Sheet

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Shop Manager Operations Workshop Information

 To edit the Historical Test record sheet

1. Tap the Shop Manager application on the MaxiSys Job Menu.

2. Select Veh icle H isto ry.

3. Select the specific vehicle history record thumbnail from the mai n

section. The Historical Test record sheet displays.

4. Tap the Edit button to start editing.

5. Tap on each item to input the corresponding information or add

attaching files or images.

NOTE: The vehicle VIN number, or license and the custom er inform ation

account are correlated by default. Adding one of the information will

automatically associate the other item in the record sheet, provided that

the later one exists.

6. Tap Add to Customer to correlate the Historical Test record sheet to

an existing customer account, or add a new associating account to

be correlated with the test vehicle record. See 8.3 Customer

Manager on page 72 for more inform ation.

7. Tap Done to save the updated record sheet, or tap Cancel to exit

without saving.

8.2 Workshop Information

The Workshop Information form allows you to edit, input and save the detailed

workshop information, such as shop name, address, phone number and other

remarks, which, when printing vehicle diagnostic reports and other associated

test file, will appear as the header of the printed documents.

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Shop Manager Operations Customer Manager

Figure 8-3 Sample Wor kshop Information Sheet

 To edit the Workshop Information sheet

1. Tap the Shop Manager application on the MaxiSys Job Menu.

2. Select Workshop Information.

3. Tap the Edit button on the top toolbar.

4. Tap on each field to input the appropriate information.

5. Tap Done to save the updated workshop information sheet, or tap

Cancel to exit without saving.

8.3 Customer Manager

The Customer Manager functi on allows you to create and edit customer
accounts. It helps you to save and organize all customer information accounts
that are correlated with the associated test vehicle history records, which is a
great support for the arrangement of daily workshop business.

 To create a customer account

1. Tap the Shop Manager application on the MaxiSys Job Menu.

2. Select Customer Manager.

3. Tap the Add Account button. An empty information form displays,

tap each field to input the appropriate information.

NOTE: The items that must be filled are indicated as required fields.

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Shop Manager Operations Customer Manager

4. Tap the

sub menu displays, select Take P hoto to take a new photo for the
account, or select Choose Photo to choose from the existing files.

5. Some customers may have more than one vehicle for service; you

can always add new vehicle information to the account to be

correlated. Tap Add New Vehicle Information, and then fill in the

vehicle information. Tap the

6. Tap Done to save the account, or tap Cancel to exit without saving.

 To edit a customer account

1. Tap the Shop Manager application on the MaxiSys Job Menu.

2. Select Customer Manager.

3. Select a customer account by tapping the corresponding name card.
A Custom er Information sheet displays.

4. Tap the Edit button on the top toolbar to start editing.

5. Tap on the input field where needs to be altered or supplemented,
and enter updated information.

6. Tap Done to save the updated information, or tap Cancel to exit

without saving.

+ photo frame beside the Nam e chart to add a p hoto. A

□

x button to cancel adding.

○

 To delete a customer account

1. Tap the Shop Manager application on the MaxiSys Job Menu.

2. Select Customer Manager.

3. Select a customer account by tapping the corresponding name card.
A Custom er Information sheet displays.

4. Tap the Edit button on the top toolbar to start editing.

5. Tap the Delete Customer Information button. A confirmation

message displays.

6. Tap OK to confirm the command, and the account is deleted. Tap
Cancel to cancel the request.

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Shop Manager Operations Customer Manager

8.3.1 History Notes

The History Notes function allows you to add audio and video records, text
notes and photos, to keep multi-media work logs for the associated customer
account, which can be very helpful when dealing with repeat customers.
Keeping notes for each vehicle serviced for each customer will keep you
always on track and well organized in business.

 To access History Notes

1. Tap the Shop Manager application on the MaxiSys Job Menu.

2. Select Customer Manager or Vehicle Histor y.

3. Select a customer account by tapping the corresponding name card.

A Customer Information sheet displays (if Customer Manager is

selected). Or, select a vehicle history record item to open the

Historical Test record sheet (if Vehicle Hi story is selected).

4. Tap the History Notes button on the top bar. Now the History Notes

screen displays.

Figure 8-4 Sample H istory Notes Screen

1. Functional Buttons – navigates and make various controls of the

function

2. Main Section – displays the note list on the left column and the detail

information of the selected note on the right column

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Shop Manager Operations Customer Manager

Touching this button to cancel edit or file

s button opens an edit window

Performs audio recording and creates audio

Records a video and adds the file to History

and adds the files to History

Table 8-2 Function Buttons in History Notes

Button Name Description

Back Returns to the previous screen.

Delete Touching this button deletes the sel ected note.

Search

Cancel

Edit

Add Notes

Quickly locates the required note by entering
the note title.

search.

Touching thi
allowing you to edit notes and attach files.

Touching this button to add new note in History
Notes.

Audio
Record

Add Photos

Take a Video

Take a Photo

files.

Opens the image file for selection, and adds
the selected photos to History Notes.

Notes.

Takes photos
Notes.

Save Saves notes.

 To add a not e in History Notes

1. Access History Notes.

2. Tap the Add Notes button. An edit window displays.

3. Tap on the Title bar to input a note title.

4. Tap on the blank space below to edit a text note or remark.

5. Select a f unction button on the top to add files in any form you
choose.

6. Tap Save to save the note; tap Discard or Cancel to exit without

saving.

75

Chapter 9 Update Operations

The internal programming of the MaxiSys Diagnostic System can be updated through
the Update application. The updates improve the MaxiSys applications’ capabilities,
typically by adding new tests, new models, or enhanced applications to the database.

The display device automatically searches for avail able updates for all of the MaxiSys
components when it is connected to the internet. Any updates that are found can be
downloaded and installed on the device. This section describes installing an update to
the MaxiSys Diagnostic System. A notification message displays if an update is

available when the Notifications function is enabled in the Settings application (See

7.1.4 Notification Center page 65 for details).

Figure 9-1 Sample Update Screen

1. Navigation and Controls

 Home Button – returns to the MaxiSys Job Menu

 Update All – updates all available updates

 Search Bar – search specific update item by inputting the file nam e, for

example: a vehicle make

2. Status Bar

 Left Side – displays the MaxiSys device model inform ation and serial number

 Right Side – displays an update progress bar indicating the completion status

3. Main Section

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Update Operations Operations

 Left Column – displays vehicle logos and update software version information;

tap the About button displays a function list in PDF showing more details

about the software.

 Middle Column – displays a brief introduction about the new changes to the

software operation or capabilities. Tap

i button to open an information

○

screen to view more details, and tap the dim area around to close the window.

 Right Column – according to the operation status of each software item, the

button displays differently.

a) Tap Update to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.

 To update the software

1. Make sure the Display Tablet is connected to a power source with stable
access to the internet.

2. Tap the Update application button from the MaxiSys Job Menu; or tap the

update notification message when receiving one, or tap the Update icon on
Vehicle Menu in Diagnostics application. The Update application screen
displays.

3. Check all available updates:

 If you decide to update all the items, tap the Update All button.
 If you only want to update one or some of the item(s), tap the Update

button on the right column of the specific item(s).

4. Tap the Pause button to suspend the updating process. When you tap
Continue to renew the update, the updating process will resum e from the

break point.

5. When the updating process is completed, the software will be installed
automatically. The previous version will be replaced.

77

Chapter 10 Support Operations

This application launches the Support platform which synchronizes Autel’s on-line
service base station with the Display Tablet. In order to synchronize the device to your
on-line account, you need to register the product through the internet when you use it
for the first time. The Support application is connected to Autel’s service channel and
on-line communities which provides the quickest way for problem solutions, allowing
you to submit complaints or sent help requests to obtain direct services and supports.

10.1 Product Registration

In order to get access to the Support platform and obtain update and other
services from Autel, you are required to register the MaxiSys MS906
Diagnostic Device the first time you use it.

 To register the di agnosti c device

1. Visit the website: http://pro.autel.com

2. On the Sign In page, input your account ID and other information to
log in, if you already have an account.

3. If you are a new member to Autel and do not have an account yet,

click the Create Autel ID button on the left side.

4. Enter the required information in the input fields, read through

Autel’s Terms and Conditions and tick on Agree, and then click
Create Autel ID at the bottom to continue.

5. The online system will automatically send a confirmation email to the
registered email address. Validate your account by clicking the link
provided through the mail. A product registration screen opens.

6. Find out the device’s serial number and password from the About
section of the Settings application on the Display Tablet.

7. Select the product model of your device, enter the product serial
number and password on the Product Registration screen, and click

Submit to complete the registration procedure.

.

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Support Operations Support Screen Layout

10.2 Support Screen Layout

The Support application interface is navigated by 4 simple buttons on the top
navigation bar, operation of each is described below in turn from left to right:

 Hom e Butt on – returns to the MaxiSys Job Menu.
 Back – returns to the previous screen, each press takes you back one

step.

 Forward – each press moves forward one screen until you’ve reached

the last screen visited.

 Refresh – reload and update the screen.

Figure 10-1 Sampl e Support Appl ication Screen

The main section of the Support screen is divided into two sections. The

narrow column on the left is the main menu; selecting one subject from the

main menu displays the corresponding functional interface on the right.

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Support Operations My Account

10.3 My Account

The My Account screen displays the comprehensive information of the user

and the product, which is synchronized with the on-line registered account,

including User Info, Device Info, Update Info and Service Info.

Personal Info

The User Info and Device Info are both included under the Personal Info

section.

 User Info - displays detailed information of your registered on-line Autel

account, such as your Autel ID, Nam e, Address and other contact

information, etc.

 Device Info – displays the registered product information, including the

Serial Number, Registration Date, Expire Date, and Warranty Period.

Update Info

The Update Info section displays a detailed record list of the product’s

software update history, including the product serial number, software version

or nam e, and the update tim e.

Service Info

The Service Info section displays a detailed record list of the device’s service

history information. Every time the device has been sent back to Autel for

repair, the device’s serial number and the detailed repair inform ation, such as

the fault type, changed components, system reinstallation, etc. will be

recorded and updated to the associated online product account, which will be

synchronized to the Service Info section.

10.4 User Complaint

The User Complaint screen allows you to establish a new complaint case, as

well as to view historical complaint records.

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Support Operations Use r Complaint

Screen Layout

Figure 10-2 Sample Complaint Screen

The User Com plaint screen consists of two parts.

1. Option Bar

 Period Filter – displays only the complaint records within th e

defined period on the list

 Status Filter – displays the corresponding complaint records

according to the selected case status

 New Compl aint Button – starts a new complaint case.

2. Compla int List

The complaint list normally displays all the complaint records of all time
and all status by default. The summary information for each complaint
item includes the Subject Name, Ticket ID, User ’s Account ID, Date, and
the Case Status.

There are four kinds of the case status:

 Open – indicates the complaint case has been started but not

processed yet

 Suspended – indicates the complaint case is being processed

81

Support Operations Use r Complaint

 Waiting Customer Reply – indicates the complaint has been

replied by the service personnel, and requires feedback from the
customer

 Closed – indicates the complaint case has been processed, solved,

and ended

 To view the detailed com plaint session, tap the

> button on the right

○

side of the case item.

 To establish a new complaint sessi on

1. Register the product online.

2. Tap the Support application on the MaxiSys Job Menu. The device

information is automatically synchronized with the online account.

3. Tap Complaint on the Main Menu.

4. Tap the New Complaint button at the upper right corner. A

selection menu with a category of service channels displays.

5. Select your target service channel and click Next to continue. A

standard complaint form displays, on which you are allowed to
enter detailed information, such as personal information, vehicle
information, and device information, you can also attach image or
PDF files with the form.

6. Enter in each input field the appropriate information, in order to

settle the complaint more efficiently, it is recommended to fill out the
complaint form as detailed as possible.

7. Select the required processing time on the last section according to

the urgency of the case.

8. Tap Submit to send the completed form to Autel’s online service

center, or tap Reset to refill it. The submitted complaints will be

carefully read and handled by the service personnel, and the
respond speed may depend on the processing time you’ve
required.

 To make a reply in a complaint session

1. Register the product online.

2. Tap the Support application on the MaxiSys Job Menu. The device

information is automatically synchronized with the online account.

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Support Operations Data Logging

3. Tap Complaint on the Main Menu.

4. Select an existing complaint case item on the record list by tapping

> button on i ts right side. The screen displays the complaint

the

○

session details.

5. Tap the Post Reply button on the upper right side after viewing, to

make a reply. An edit screen displays.

6. Input the content in the input field, and if necessary, upload an
attaching file.

7. Tap Submit to post the reply.

8. Tap the States selection drop-down menu to reset a case state.

9. Tap the Update button to commit the newest update.

10.5 Data Logging

The Data Logging section keeps records of all sent or unsent (saved) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform, and s end back
problem solutions within 48 hours to the corresponding Data Logging session,
on which you are also allowed to have a direct conversation with the support
personnel.

Figure 10-3 Sample Data Logging Screen

83

Support Operations Communities

 To make a repl y in a Data Logging session

1. Tap on the Sent tag to view a list of submitted data loggings.

2. Select a specific item to view the latest update of the processing
progress.

3. Tap on the input field at the bottom of the screen, and enter the texts.
Or tap the Audio button to record a voice message, or cam era
button to take a picture.

4. Tap Send to deliver your message to the technical center.

10.6 Communities

The Communities section launches and synchronizes with the Technical
Forums on Autel’s official website www.autel.com
discuss technical topics or share information with, as well as ask for technical
advices or offer technical supports to all other members in Autel’s online
support communities.

, where you are allowed to

Figure 10-4 Sample Communities Home Screen

 To st art a discussion

1. Tap Start a discussion on the Communities Home screen. A list of

the m ajor forums is displayed.

84

Support Operations Communities

2. Select a desired group according to the subject you are about to
discuss. For exam ple, if you are going to ask a question about the

MaxiSys tablet, tap MaxiSys to start a discussion.

3. Enter your topic and the discussion content in the appropriate input
field.

4. Select a category or edit tags for the discussed post. This will help
other members with similar interest to find your post.

5. Tap OK to submit the post.

 To join and reply to a discussion post

1. Select a forum group that you are interested in, whether by t he
product or the features, on the Communities Home screen. A list of
the latest posts is displayed.

2. Select a specific category on the Categories menu to better pinpoint
the topics you are most interested with.

3. Tap the
discussion. The posts contents are displayed.

4. Browse through all the posts by sliding the screen up and down. Tap

Go to original post when reaching the end of the discussion to

return to the first post.

5. Tap Reply to reply a specific post, or tap Reply to original post to

join and continue the whole discussion.

6. Enter your comment in the input field, and tap OK to submit your

post.

> button on the right side of the topic item to view the

○

User Profile

The User Profile section allows you to set personal Avatar, check your
memb er status and other information, as well as to review your personal posts
in the communities.

Tap the Avatar image on the Communities screen to open the User Profile.

85

Support Operations Training Channel s

Figure 10-5 Sample User Profile Screen

 Profile – displays the user ’s personal inform ation and member status.

The Re l ate d li nks allow you to check the Top Users (ranked according

to their points and levels) in the communities, as well as to find out other

online users.

 Avatar – allows you to select an image to set as your personal Avatar to

be displayed in the communities.

 Stuff – displays all the discussions you’ve posted at various forums in a

list.

10.7 Training Channels

The Training section provides quick links to Autel’s online video accounts.

Select a video channel by the language to see all the available online tutorial

videos from Autel for various technical supports, such as product usage

techniques and vehicle diagnostics practice, etc. may be available for your

interests.

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Support Operations FAQ Database

10.8 FAQ Database

The FAQ section provides you comprehensive and abundant references for all

kinds of questions frequently asked and answered about the use of Autel’s

online member account, and shopping and payment procedures.

 Account – displays questions and answers about the use of Autel’s

online user account.

 Shopping & Paym ent – displays questions and answers about online

product purchase and payment methods or procedures.

87

Chapter 11 Training Operations

The Training application provides and allows you to play various tutorial videos stored

on the device. The stored training materials mainly consists of product usage tutorials

and vehicle diagnostic training videos, all produced by top-notch technicians and

product experts. The application also allows you to download or watch more associated

videos online, by providing quick links to Autel’s online video database.

Figure 11-1 Sample Training Application Screen

1. Navigation Buttons – allows you to navigate the application interface.

 Home Button – returns to the MaxiSys Job Menu

 More Video Button– displays all available video files with stable network

connection

2. Main Section – displays the available video files for watching

 To play a video

1. Tap the Training application on the MaxiSys Job Menu. The Training

application screen displays.

88

Training Operations Operations

2. Select a video file from the main section.

3. Select a Player from the popup window if necessary. Now you can watch the

video, it is played in full screen mode.

89

Chapter 12 Remote Desk Operations

The Rem ote Desk application launches the TeamViewer Quick Support program, which

is a simpl e, fast and secure remote control interface. You can use the application to

receive ad-hoc remote support from Autel’s support center, colleagues, or friends, by

allowing them to control your MaxiSys tablet on their PC via the Team Viewer software.

12.1 Operations

If you think of a TeamViewer connection as a phone call, the TeamViewer ID

would be the phone number under which all TeamViewer Clients can be

reached separately. Computers and mobile devices that run TeamViewer are

identified by a globally unique ID. The first time the Remote Desk application

is started, this ID is generated automatically based on the hardware

characteristics and will not change later on.

Make sure the Display Tablet is connected to the internet before launching the

Remote Desk application, so that the Display Tablet is accessible to receive

remote support from the third party.

Figure 12-1 Sample Remote Desk Screen

90

Remote Desk Operations Operations

 To receive remote support from a par tner

1. Power on the Display Tablet.

2. Tap the Rem ote Desk application on the MaxiSys Job Menu. The

TeamViewer interface displays and the device ID is generated and
shown.

3. Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer full version program
online (http://www.teamviewer.com), and then start the software on
his/her computer at the same tim e, in order to provide support and
take control of the Display Tablet remotely.

4. Provide your ID to the partner, and wait for him/her to send you a
remote control request.

5. A popup displays to ask for your confirmation to allow remote control
on your device.

6. Tap Allow to accept, or tap Deny to reject.

Refer to the associated TeamViewer documents for additional information.

91

Chapter 13 Quick Link Operati ons

The Quick Link application provides you with convenient access to Autel’s official

website and many other well-known sites in automotive service, which offers you

abundant information and resources, such as technical help, knowledge base, forums,

training, and expertise consultations, etc.

Figure 13-1 Sample Q uick Link Screen

 To open a quick link

1. Tap the Quick Link application on the MaxiSys Job Menu. The Quick Link

application screen displays.

2. Select a website thumbnail from the main section. The built-in Android

browser is launched and the selected website is opened.

3. Now you can start exploring the website!

92

Chapter 14 Maintenance and Service

To ensure that the MaxiSys diagnostic tablet performs at its optimum level, we advise
that the product maintenance instructions covered in this section is read and followed.

14.1 Mainten an ce In str u ct io ns

The following shows how to maintain your devices, together with precautions
to take.

 Use a soft cloth and alcohol or a mild window cleaner to clean the touch

screen of the tablet.

 Do not use any abrasive cleansers, detergent, or automotive chemicals

to the tablet.

 Maintain the devices in dry conditions and keep them within normal

operating temperatures.

 Dry your hands before using the tablet. The touch screen of the tablet

may not work if the touch screen is moist, or if you tap the touch screen
with wet hands.

 Do not store the devices in humid, dusty or dirty areas.

 Check the housing, wiring, and connectors for dirt and d amage before

and after each use.

 At the end of each work day, wipe the device housing, wiring, and

connectors clean with a damp cloth.

 Do not attempt to disassemble your tablet.

 Do not drop or cause severe im pact to the devices.

 Use only authorized battery chargers and accessories. Any malfunction

or damage caused by the use of unauthorized battery charger and
accessories will void the limited product warranty.

 Ensure that the battery charger does not come in contact with conductive

objects.

 Do not use the tablet beside microwave ovens, cordless phones and

some medical or scientific instruments to prevent signal interference.

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