Autel MaxiPRO MP808 User Manual

Trademarks

Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and
MaxiCheck®are trademarks of Autel Intelligent Technology Corp., Ltd.,
registered in China, the United States and other countries. All other marks
are trademarks or registered trademarks of their respective holders.

Copyright Information

No part of this manual may be reproduced, stored in a retrieval system or
transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise without the prior written permission of
Autel.

Disclaimer of Warranties and Limitation of Liabilities

All information, specifications and illustrations in this manual are based on
the latest information available at the time of printing.

Autel reserves the right to make changes at any time without notice. While
information of this manual has been carefully checked for accuracy, no
guarantee is given for the completeness and correctness of the contents,
including but not limited to the product specifications, functions, and
illustrations.

Autel will not be liable for any direct, special, incidental, indirect damages or
any economic consequential damages (including the loss of profits).

IMPORTANT

Before operating or maintaining this unit, please read this manual carefully,
paying extra attention to the safety warnings and precautions.

For Services and Support

pro.autel.com
www.autel.com

1-855-288-3587/1-855-AUTELUS (North America)

0086-755-86147779 (China)

[e-mail]

For technical assistance in all other markets, please contact your local
selling agent.

i

Safety Information

For your own safety and the safety of others, and to prevent damage to the
device and vehicles upon which it is used, it is important that the safety
instructions presented throughout this manual be read and understood by
all persons operating or coming into contact with the device.

There are various procedures, techniques, tools, and parts for servicing
vehicles, as well as in the skill of the person doing the work. Because of the
vast number of test applications and variations in the products that can be
tested with this equipment, we cannot possibly anticipate or provide advice
or safety messages to cover every circumstance. It is the automotive
technician’s responsibility to be knowledgeable of the system being tested.
It is crucial to use proper service methods and test procedures. It is
essential to perform tests in an appropriate and acceptable manner that
does not endanger your safety, the safety of others in the work area, the
device being used, or the vehicle being tested.

Before using the device, always refer to and follow the safety messages and
applicable test procedures provided by the manufacturer of the vehicle or
equipment being tested. Use the device only as described in this manual.
Read, understand, and follow all safety messages and instructions in this
manual.

Safety Messages

Safety messages are provided to help prevent personal injury and
equipment damage. All safety messages are introduced by a signal word
indicating the hazard level.

DANGER

Indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury to the operator or to bystanders.

WARNING

Indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injury to the operator or to bystanders.

ii

Safety Instructions

The safety messages herein cover situations Autel is aware of. Autel cannot
know, evaluate or advise you as to all of the possible hazards. You must be
certain that any condition or service procedure encountered does not
jeopardize your personal safety.

DANGER

When an engine is operating, keep the service area WELL VENTILATED or
attach a building exhaust removal system to the engine exhaust system.
Engines produce carbon monoxide, an odorless, poisonous gas that causes
slower reaction time and can lead to serious personal injury or loss of life.

SAFETY WARNINGS

 Always perform automotive testing in a safe environment.



Wear safety eye protection that meets ANSI standards.



Keep clothing, hair, hands, tools, test equipment, etc. away from all
moving or hot engine parts.

 Operate the vehicle in a well ventilated work area, for exhaust gases

are poisonous.

 Put the transmission in PARK (for automatic transmission) or

NEUTRAL (for manual transmission) and make sure the parking brake
is engaged.

 Put blocks in front of the drive wheels and never leave the vehicle

unattended while testing.

 Be extra cautious when working around the ignition coil, distributor cap,

ignition wires and spark plugs. These components create hazardous
voltages when the engine is running.



Keep a fire extinguisher suitable for gasoline, chemical, and electrical
fires nearby.



Do not connect or disconnect any test equipment while the ignition is on
or the engine is running.

 Keep the test equipment dry, clean, free from oil, water or grease. Use

a mild detergent on a clean cloth to clean the outside of the equipment
as necessary.

 Do not drive the vehicle and operate the test equipment at the same

iii

time. Any distraction may cause an accident.



Refer to the service manual for the vehicle being serviced and adhere
to all diagnostic procedures and precautions. Failure to do so may
result in personal injury or damage to the test equipment.

 To avoid damaging the test equipment or generating false data, make

sure the vehicle battery is fully charged and the connection to the
vehicle DLC is clean and secure.

 Do not place the test equipment on the distributor of the vehicle. Strong

electro-magnetic interference can damage the equipment.

iv

CONTENTS

1 USING THIS MANUAL

CONVENTIONS

2 GENERAL INTRODUCTION.................................................................................3

MAXIPRO MP808 DISPLAY TABLET........................................................................ 3

OTHER ACCESSORIES............................................................................................... 7

3 GETTING STARTED.............................................................................................. 9

POWERING UP

POWERING DOWN

4 DIAGNOSTICS......................................................................................................14

GETTING STARTED.................................................................................................. 14

VEHICLE IDENTIFICATION.........................................................................................15

NAVIGATION............................................................................................................. 20

MAIN MENU

DIAGNOSIS

HOT FUNCTIONS...................................................................................................... 39

GENERIC OBD II OPERATIONS...............................................................................41

EXITING DIAGNOSTICS.............................................................................................45

5 MAXIFIX................................................................................................................. 47

NAVIGATION

OPERATIONS

6 SHOP MANAGER.................................................................................................57

VEHICLE HISTORY....................................................................................................58

WORKSHOP INFORMATION...................................................................................... 60

CUSTOMER MANAGER.............................................................................................61

7 DATA MANAGER

OPERATIONS

8 SETTINGS............................................................................................................. 70

UNIT..........................................................................................................................70

LANGUAGE............................................................................................................... 71

............................................................................................................

...........................................................................................................

..............................................................................................................

...............................................................................................................

.............................................................................................................

............................................................................................................

............................................................................................................

...........................................................................................

....................................................................................................

.................................................................................................

13

24

25

47

50

65

65

1

1

9

v

PRINTING SETTING

FIRMWARE UPGRADE

NOTIFICATION CENTER............................................................................................74

AUTO UPDATE..........................................................................................................75

SYSTEM SETTINGS.................................................................................................. 77

ABOUT...................................................................................................................... 78

9 UPDATE

10 SUPPORT

PRODUCT REGISTRATION........................................................................................81

SUPPORT SCREEN LAYOUT.................................................................................... 82

MY ACCOUNT...........................................................................................................82

USER COMPLAINT....................................................................................................83

DATA LOGGING

COMMUNITIES

USER PROFILE.........................................................................................................87

TRAINING CHANNELS...............................................................................................88

FAQ DATABASE.......................................................................................................88

11 ACADEMY..............................................................................................................89

12 REMOTE DESK

13 QUICK LINK

14 FUNCTION VIEWER............................................................................................93

15 MAINTENANCE AND SERVICE........................................................................ 96

MAINTENANCE INSTRUCTIONS................................................................................ 96

TROUBLESHOOTING CHECKLIST............................................................................. 97

ABOUT BATTERY USAGE

SERVICE PROCEDURES

16 COMPLIANCE INFORMATION........................................................................101

17 WARRANTY........................................................................................................ 104

LIMITED ONE YEAR WARRANTY........................................................................... 104

.................................................................................................................

..................................................................................................

..............................................................................................

..............................................................................................................

........................................................................................................

..........................................................................................................

....................................................................................................

...........................................................................................................

.........................................................................................

...........................................................................................

71

74

79

81

85

86

90

92

97

98

vi

1 Using This Manual

This manual contains device usage instructions.

Some illustrations shown in this manual may contain modules and optional
equipment that are not included in your system. Contact your sales
representative for availability of other modules and optional tools or
accessories.

Conventions

The following conventions are used.

Bold Text

Bold text is used to highlight selectable items such as buttons and menu
options.

Example:

 Tap OK.

Notes and Important Messages

Notes

A NOTE provides helpful information such as additional explanations, tips,
and comments.

Example:

NOTE

New batteries reach full capacity after approximately 3 to 5 charging and
discharging cycles.

Important

1

IMPORTANT indicates a situation which, if not avoided, may result in
damage to the test equipment or vehicle.

Example:

IMPORTANT

Keep the cable away from heat, oil, sharp edges and moving parts. Replace
damaged cables immediately.

Hyperlink

Hyperlinks, or links, that take you to other related articles, procedures, and
illustrations are available in electronic documents. Blue italic text indicates a
selectable hyperlink and blue underlined text indicates a website link or an
email address link.

Illustrations

Illustrations used in this manual are samples, the actual testing screen may
vary for each vehicle being tested. Observe the menu titles and on-screen
instructions to make correct option selection.

2

2 General Introduction

Based on the Android operating system, MaxiPRO MP808 is featured with
an extensive coverage of OE-level diagnostics. Installed with a fast
quad-core processor, MP808 offers maximum convenience and efficiency
for your diagnosis and analysis. The intuitive user interface makes using the
device effortless through a 7-inch LCD touchscreen that displays at 1024 x
600 quality.

This manual describes the construction and operation of the device and
how it works to deliver diagnostic solutions.

MaxiPRO MP808 Display Tablet

Functional Description

Figure 2- 1 Display Tablet Front View

1. 7.0” LCD Capacitive Touchscreen

2. Ambient Light Sensor – detects ambient brightness.

3. Power LED – indicates battery level & charging or system status.

4. Vehicle Communication LED – flashes green when the Display Tablet

3

is communicating/linking with the vehicle’s systems.

The power LED displays green, yellow or red depending on power level and
operating state.

A. Green

 Illuminates green when the Display Tablet is charging and the

battery level is above 90%.

 Illuminates green when the Display Tablet is powered on and the

battery level is above 15%.

B. Yellow

 Illuminates yellow when the Display Tablet is charging and the

battery level is below 90%.

C. Red

 Illuminates red when the Display Tablet is powered on and the

battery level is below 15%.

Figure 2- 2 Display Tablet Back View

5. Collapsible Stand – extends from the back to allow hands-free viewing
of the Display Tablet.

6. Heat Sink

7. Built-in Battery

4

Figure 2- 3 Display Tablet Top View

8. Mini USB OTG Port

9. Micro SD Card Slot – holds the micro SD card.

10. DB15-Pin Port – connects the main cable.

11. USB Port

12. Lock/Power Button – turns the device on & off with long press, or locks
the screen with short press.

Power Sources

The Display Tablet can receive power from any of the following sources:



Internal Battery Pack



Vehicle Power

 External Power Supply

Internal Battery Pack

The Display Tablet can be powered with the internal rechargeable battery,
which if fully charged can provide sufficient power for about 4.5 hours of
continuous operation.

Vehicle Power

When the Display Tablet is connected to the test vehicle via the main cable,
the Display Tablet automatically receives power from the vehicle.

External Power Supply

The Display Tablet can be powered from a wall socket using the mini USB
cable and the USB external power adapter. The external power supply also
charges the internal battery pack.

5

Technical Specifications

Item

Description

Recommended Use

Indoor

Operating System

AndroidTM4.4.4

Processor

Cortex-A9 processor (1.5 GHz)

Memory

32GB

Display

7-inch LCD capacitive touchscreen with
1024x600 resolution

Connectivity

 Mini USB 2.0
 USB 2.0
 Wi-Fi

 Micro SD card (supports up to 32GB)

Sensors

Ambient light sensor for brightness auto
changing

Audio Input/Output

 Input: N/A

 Output: buzzer

Power and Battery

 3.7 V/5000 mAh lithium-polymer battery

 Charges via 5 VDC power supply

Tested Battery Life

Around 4.5 hours of continuous use

Battery Charging Input

5 V/1.5 A

Power Consumption

500 mA (LCD on with default brightness, Wi-Fi
on) @3.7 V

Operating Temp.

-10 to 60°C(14 to 140°F)

Storage Temp.

-20 to 70°C (-4 to 158°F)

Operating Humidity

5% - 95% non-condensing

Table 2- 1 Specifications

6

Dimensions (W x H x D)

237.8 mm (9.4”) x 148.6 mm (5.9”) x 35.5 mm
(1.4”)

Net Weight

788 g (1.74 lb.)

Supported Automotive
Protocols

ISO9141-2, ISO14230-2,ISO15765, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850
PWM, ISO11898(Highspeed, Middlespeed,
Lowspeed and Singlewire CAN,fault-tolerant
CAN), SAE J2610,GM UART,UART Echo Byte
Protocol, Honda Diag-H Protocol, TP2.0, TP1.6

Other Accessories

Mini USB Cable

Connects the Display Tablet to the PC or USB
external power adapter.

USB External Power Adapter

Together with the mini USB cable, connects the
Display Tablet to the external DC power port for power
supply.

Figure 2- 4 Main Cable

Main Cable

The Main Cable connects the Display Tablet to the vehicle’s data link
connector (DLC).

Other Accessories

7

User Manual

Tool operations instructions.

Quick Reference Guide

Devices connection and diagnostic software update
instructions.

8

3 Getting Started

Figure 3- 1 Sample MaxiPRO MP808 Job Menu

Ensure the Display Tablet is sufficiently charged or is connected to the
external power supply (see Power Sources on page 5).

NOTE

The images and illustrations depicted in this manual may differ slightly from
the actual ones.

Powering Up

Long press the Lock/Power button on the top right of the tablet to power on
the unit. The power LED light will illuminate green. The system boots up and
displays the lock screen. Slide the Lock icon to the left to enter the

MaxiPRO Job Menu or slide to the right to unlock.

1. Application Buttons

2. Locator and Navigation Buttons

3. Status Icons

NOTE

9

The tablet screen is locked by default when first powered on. It is

Button

Name

Description

Diagnostics

Accesses diagnostic function menu. See

Diagnostics on page 14 for details.

MaxiFix

Launches the MaxiFix platform which provides the
most compatible and abundant repair techniques
and diagnostics database. See MaxiFix on page
47 for details.

Shop
Manager

Accesses Shop manager database to store
workshop, customer information and vehicle test
history. See Shop Manager on page 57 for details.

Data
Manager

Accesses the organization system for saved data
files. See Data Manager on page 65 for details.

Settings

Accesses MaxiPRO system settings menu and
general tablet menu. See Settings on page 70 for
details.

Update

Checks for the latest update available for the
MaxiPRO system and performs updates. See

Update on page 79 for details.

recommended to lock the screen to protect the information in the system
and reduce the power consumption.

The touch screen navigation is menu driven, enabling quick access to
functions and features by tapping on options headings and answering dialog
windows. Detailed descriptions of the menu structures are found in
application chapters.

Application Buttons

Descriptions of the tool applications are displayed in the table below.

Table 3- 1 Applications

10

Button

Name

Description

Support

Launches the Support platform which
synchronizes Autel’s on-line service base station
with the MaxiPRO tablet. See Support on page 81
for details.

Academy

Accesses technical tutorials and training articles
about the device or vehicle diagnostic techniques.
See Academy on page 89 for details.

Remote
Desk

Configures the unit to receive remote support
using the TeamViewer application program. See

Remote Desk on page 90 for details.

Quick Link

Provides associated website bookmarks to allow
quick access to product update, service, support
and other information. See Quick Link on page 92
for details.

Function
Viewer

Provides quick search for the supported functions
and vehicles of Autel diagnostic tools

. See

Function

Viewer on page 93 for details

.

Locator and Navigation Buttons

Button

Name

Description

Locator

Indicates the location of the screen. Swipe the
screen left or right to view the previous or next
screen.

Back

Returns to the previous screen.

Android Home

Returns to Android System’s Home screen.

Operations of the Navigation buttons at the bottom of the screen are
described in the table below:

Table 3- 2 Locator and Navigation Buttons

11

Button

Name

Description

Recent Apps

Displays a list of applications that are currently
in use. Tap an App icon to launch. To remove
an app, swipe it to the top or bottom.

Chrome

Launches the Android built-in browser.

Screenshot

Takes a screenshot when you want to save
the displayed information.

MaxiPRO
Home

Returns to MaxiPRO Job Menu from other
Android applications.

Diagnostic
Shortcut

Returns to the Diagnostic screen from other
operations.

System Status Icons

Button

Name

Description

Calculator

Launches calculator when pressed.

Clock

Launches clock when pressed.

Wi-Fi

Enables/disables Wi-Fi when pressed.

Airplane
Mode

Enables/disables Airplane Mode when
pressed.

As the Display Tablet is working with the Android operating system, you
may refer to Android documents for more information.

By tapping the bottom right corner, a Shortcuts Panel will be displayed, on
which you are allowed to set various system settings of the tablet.
Operations of each button on the panel are described in the table below.

NOTE

The shortcuts buttons will be highlighted when enabled and dimmed when
disabled.

Table 3- 3 Shortcuts Panel Buttons

12

System
Settings

Launches the Android System Settings
screen when pressed.

Powering Down

All vehicle communications must be terminated before shutting down the
Display Tablet. A warning message displays if you attempt to shut down the
Display Tablet when it is communicating with the vehicle. Forcing a
shut-down while communicating may lead to ECM problems on some
vehicles. Please exit the Diagnostics application before powering down.

 To power down the display tablet

1. Long press the Lock/Power button.

2. Tap Power off option.

3. Tap OK and the tablet will turn off in a few seconds.

Reboot System

In case of system crash, long press the Lock/Power button and tap Reboot
option to reboot the system.

13

4 Diagnostics

Figure 4- 1 Sample Vehicle Menu

The Diagnostics application can retrieve ECU information, read & erase
DTCs, and view live data. The Diagnostics application can access the
electronic control unit (ECU) for various vehicle control systems including
engine, transmission, antilock brake system (ABS), airbag system (SRS).

Getting Started

Ensure a communication link is established between the test vehicle and
the Display Tablet via the main cable.

Vehicle Menu Layout

When the tablet is properly connected to the vehicle, the platform is ready to
start vehicle diagnosis. Tap on the Diagnostics application button on the
MaxiPRO MP808 Job Menu to access the Vehicle menu.

1. Top Toolbar Buttons

2. Vehicle Manufacturer Buttons

14

Top Toolbar Buttons

Button

Name

Description

Home

Returns to the MaxiPRO Job Menu.

VIN
Scan

Provides a fast way to identify the test vehicle. See

Auto VIN Scan on page 16 for details.

All

Displays all the vehicle makes in the vehicle menu.

History

Displays the stored test vehicle history records. See

Vehicle History on page 58.

USA

Displays the USA vehicle menu.

Europe

Displays the European vehicle menu.

Asia

Displays the Asian vehicle menu.

Search

Searches for a specific vehicle make.

Cancel

Exits the search screen or cancels an operation.

The operations of the toolbar buttons at the top of the screen are listed and
described in the table below:

Table 4- 1 Top Toolbar Buttons

Vehicle Manufacturer Buttons

To begin, select the manufacture button of the test vehicle, followed by the
vehicle model and year.

Vehicle Identification

The MaxiPRO diagnostic system supports four methods for Vehicle
Identification.

1. Auto VIN Scan

2. Manual VIN Input

3. Automatic Selection

15

4. Manual Selection

Figure 4- 2 Sample Auto VIN Screen

Auto VIN Scan

The MaxiCheck diagnostic system features the latest VIN-based Auto VIN
Scan function to identify vehicles and scan all the diagnosable ECUs and
run diagnostics on the selected system. This function is compatible with
2006 and newer vehicles.

 To perform Auto VIN Scan

1. Tap the Diagnostics application button from the MaxiPRO Job

Menu. The Vehicle Menu displays.

2. Tap the VIN Scan button on the top toolbar to open the dropdown

list.

3. Select Auto Detect. Once the test vehicle is identified, the screen

will display the vehicle VIN. Tap OK at the bottom right to confirm
the vehicle VIN. If the VIN does not match with the test vehicle’s
VIN, enter VIN manually or tap Read to acquire VIN again.

16

4. Tap OK to confirm the vehicle profile or NO if the information is not

Figure 4- 4 Sample Vehicle Profile Screen

Figure 4- 3 Sample Auto Detect Screen

correct.

5. The tool establishes communication with the vehicle and reads the

control unit information. Choose Auto Scan to scan all the test
vehicles’ available systems or tap Control Unit to access a
specific system to diagnose.

17

Manual VIN Input

Figure 4- 5 Sample Diagnostic Screen

For vehicles not supporting the Auto VIN Scan function, you may manually
enter the vehicle VIN.

 To perform Manual VIN Input

1. Tap the Diagnostics application button from the MaxiPRO Job

Menu. The Vehicle Menu displays.

2. Tap the VIN Scan button on the top toolbar to open the dropdown

list.

3. Select Manual Input.

18

4. Tap the input box and enter the correct VIN.

Figure 4- 6 Sample Manual VIN Input Screen

Figure 4- 7 Sample Selection Screen

5. Tap Done. Once the vehicle is identified, the Vehicle Diagnostics

screen displays.

6. Tap Cancel to exit Manual Input.

Automatic Selection

The Auto VIN Scan can be selected after selecting the test vehicle

manufacturer.

19

 To perform Automatic Selection

1. Tap the Diagnostics application button from the MaxiPRO Job

Menu. The Vehicle Menu displays.

2. Tap the manufacturer button of the test vehicle.

3. Tap Automatic Selection and the VIN information will be acquired

automatically. Follow the on-screen instruction to display the
diagnostic screen.

Manual Selection

When the vehicle’s VIN is not automatically retrievable through the vehicle's
ECU, or the specific VIN is unknown, the vehicle can be manually selected.

This mode of vehicle selection is menu driven, repeat the first two steps
from the automatic selection operation and tap Manual Selection. Through
a series of on-screen prompts and selections, the test vehicle is chosen. If
needed, press the Back button at the bottom right corner of the screen to
return to previous screen.

Navigation

Navigating the Diagnostics interface and selecting test are discussed in this
section.

20

Diagnostics Screen Layout

Button

Name

Description

Home

Returns to the MaxiPRO Job Menu.

Figure 4- 8 Sample Diagnostics Screen

The diagnostic screens typically include four sections.

1. Diagnostics Toolbar

2. Status Information Bar

3. Main Section

4. Functional Buttons

Diagnostics Toolbar

The Diagnostics Toolbar contains a number of buttons such as print and
save. The table below provides a brief description of the operations of the
Diagnostics Toolbar buttons.

Table 4- 2 Diagnostics Toolbar Buttons

21

Button

Name

Description

Vehicle
Swap

Exits the service session of the currently identified
test vehicle and returns to the vehicle menu screen.

Settings

Opens the settings screen. See Settings on page
70 for details.

Print

Prints a copy of the displayed data. See Tap the
Home button on the top left corner to return to the
MaxiCheck Job Menu, or tap another setting to
adjust.

Printing Setting on page 71 for details.

Help

Displays operations instructions or tips.

Save

Saves the current page. See Data Manager on
page 65 for details.

Data
Logging

Records the communication data and ECU
information of the test vehicle. See Data Logging on
page 85 for details.

 To print data in Diagnostics

1. Tap the Diagnostics application button from the MaxiPRO Job

Menu. The Print button on the diagnostic toolbar is available
throughout the Diagnostics operations.

2. Tap Print. A drop-down menu displays. Tap Print This Page to

print a screen shot copy of the current screen.

3. A temporary file will be created and sent to the connected

computer for printing.

4. When the file is transferred successfully, a confirmation message

displays.

 To submit Data Logging reports in Diagnostics

1. Tap the Diagnostics application button from the MaxiPRO Job

Menu. The Data Logging button on the diagnostic toolbar is
available throughout the Diagnostics operations.

2. Tap the Data Logging button. The button displays blue during the

active recording process.

22

3. Tap the Data Logging button again to end recording. A submission

form will display for inputting of the report information.

4. Tap the Send button to submit the report form via the Internet. A

confirmation message displays when the report has been
successful sent.

Status Information Bar

The Status Information Bar at the top of the Main Section displays the
following items:

1. Menu Title – displays the menu heading of the Main Section.

2. Voltage Icon –displays the vehicle’s voltage status.

Main Section

The Main Section of the screen varies depending on the stage of operations.
The Main Section can display vehicle identification selections, the main
menu, test data, messages, instructions, and other diagnostic information.

Functional Buttons

The displayed Functional Buttons vary depending on the stage of
operations. Functional Buttons can be used to navigate menus, to save or
clear diagnostic data, to exit scanning and to perform a number of other
control functions. The use of these buttons will be discussed in detail in the
following sections of the corresponding test operations.

Screen Messages

Screen messages appear when additional input is needed before
proceeding. There are three main types of on-screen messages:
Confirmation, Warning, and Error.

Confirmation Messages

This type of messages usually displays as an “Information” screen, to inform
the user that a selected action cannot be reversed or when an action has
been initiated and confirmation is needed to continue.

23

When a user-response is not required to continue, the message displays
briefly.

Warning Messages

This type of messages displays a warning that a selected action may result
in an irreversible change or loss of data. An example of this type of
message is the “Erase Codes” message.

Error Messages

Error messages display when a system or procedural error has occurred.
Examples of possible errors include a disconnection or communication
interruption.

Making Selections

The Diagnostics application is a menu driven program that presents a series
of choices. As a selection is made, the next menu in the series displays.
Each selection narrows the focus and leads to the desired test. Tap the
screen to make menu selections.

Main Menu

The Diagnostics application enables a data link to the electronic control
system of the test vehicle for vehicle diagnosis. The application performs
functional tests, retrieves vehicle diagnostic information such as trouble and
event codes and live data from various vehicle control systems such as
engine, transmission, ABS.

The Vehicle Diagnostics screen has two main options:

24

1. Diagnosis – a comprehensive section which includes all available

Figure 4- 9 Sample Main Menu

functions: reading, clearing, saving and printing diagnostic information,
as well as performing active tests and special functions.

2. Hot Function – a separate section designed to perform vehicle
scheduled service and maintenMance, such as to reset the service
lights and perform calibration for various systems.

After a selection is made and the tablet establishes communication with the
vehicle, the corresponding function menu or selection menu displays.

Diagnosis

There are two options available when accessing the Diagnosis section:

1. Auto Scan – starts auto scanning for all the available systems on the
vehicle.

2. Control Units – displays a selection menu of all available control units of
the test vehicle.

25

Auto Scan

Figure 4- 10 Sample Auto Scan Operation Screen

The Auto Scan function performs a comprehensive scanning over all the
ECUs in the vehicle’s ECU to locate systems faults and retrieve DTCs. An

example of Auto Scan interface is pictured as below:

1. Navigation Bar

2. Main Section

3. Functional Buttons

Navigation Bar

List Tab – displays the scanned data in list format.

Progress Bar – indicates the test progress.

Main Section

Column 1 – displays the sequence numbers.

Column 2 – displays the scanned systems.

Column 3 –displays the diagnostic indicators describing test results:

These indicators are defined as follows:

-!-



: Indicates that the scanned system may not support the code
reading function, or there is a communication error between the
Display Tablet and the control system.

 -?-: Indicates that the vehicle control system has been detected, but

26

the Display Tablet cannot accurately locate it.

Name

Description

Report

Displays the diagnostic data in the report form.

Quick
Erase

Deletes codes. A warning message screen will display
to inform you of possible data loss when this function is
selected.

OK

Confirms the test result. Continues to the system
diagnosis after required system is selected by tapping
the item in the Main Section.

Pause

Suspends scanning and it will change to Continue
button after tapping.

Save

Saves the diagnostic session as a history record.

ESC

Returns to the previous screen or exits Auto Scan.

 Fault(s) | #: Fault(s) indicates there is/are detected fault code(s)

present; “#” indicates the number of the detected faults.

 Pass | No Fault: Indicates the system has passed the scanning

process and no fault has been detected.

Column 4 – to perform further diagnosis or testing on a specific system item,

tap the

display.

Functional Buttons

A brief description of the Auto Scan’s Functional Buttons’ operations are
displayed in the table below.

>

button to the right of that item. A Function Menu screen will

○

Table 4- 3 Functional Buttons in Auto Scan

27

Control Units

Figure 4- 11 Sample Function Menu

Manually locate a required control system for testing through a series of
choices. Follow the menu driven procedures and make proper selections;
the application guides the user to the proper diagnostic function menu

based on selections.

The Function Menu options vary slightly for different vehicles. The function
menu may include:

 ECU Information – provides the retrieved ECU information in detail. An

information screen opens upon selection.

 Trouble Codes – includes Read codes and Erase codes functions.

Displays detailed information of DTC records retrieved from the test
vehicle’s ECU and erases DTC records and other data from the test
vehicle’s ECU.



Freeze Frame – displays the freeze frame data of the DTCs.



Live Data – retrieves and displays live data and parameters from the
test vehicle’s ECU.



Active Test – provides specific subsystem and component tests. This
selection may appear as Actuators, Actuator Test, or Function Tests,
etc., and the tests options vary depending on the manufacturer and
model.

28

NOTE

Figure 4- 12 Sample ECU Information Screen

Toolbar functions such as saving and printing of the test results can be
performed throughout diagnostic testing. Data logging and access to help
information are also available.

 To perform a diagnostic function

1. Establish communication with the test vehicle.

2. Identify the test vehicle by selecting from the menu options.

3. Select the Diagnosis section.

4. Locate the required system for testing by Auto Scan or through
menu driven selections in Control Units.

5. Select the desired diagnostic function from the Function Menu.

ECU Information

This function retrieves and displays the specific information for the tested
control unit, including unit type, version numbers and other specifications.

The sample ECU Information screen displays as below:

1. Diagnostics Toolbar Buttons – see Table 4- 2 Diagnostics Toolbar

Buttons on page 21 for detailed descriptions of the operations for each

button.

2. Main Section – the left column displays the item names; the right
column shows the specifications or descriptions.

29

3. Functional Button – ESC (or Back) button is available; tap it to exit after

Figure 4- 13 Sample Read Codes Screen

viewing.

Read Codes

This function retrieves and displays the DTCs from the vehicle’s control
system. The Read Codes screen varies for each vehicle being tested. On
some vehicles, freeze frame data can also be retrieved for viewing. The

sample Read Codes screen displays as below:

1. Diagnostics Toolbar Buttons – see Table 4- 2 Diagnostics Toolbar

Buttons on page 21 for detailed descriptions of the operations for each

button.

2. Main Section

 Code Column – displays the retrieved codes from the vehicle.

 Status Column – indicates the status of the retrieved codes.

 Description Column – detailed descriptions for the retrieved codes.

 Snowflake Icon – only displays when freeze frame data is available

for viewing; selecting this icon will display a data screen, which
looks and behaves similar to the Read Codes screen.

3. Functional Button



Help – tap to view fault code information, including fault description,
condition for fault identification and driver information.

 Freeze frame – tap to view the freeze frame.

30



Search – tap to search for the fault code related information on
Google.



ESC – tap to return to the previous screen or exit the function.

Erase Codes

After reading the retrieved codes and making appropriate vehicle repairs,
use this function to erase vehicle codes.

 To erase codes

1. Tap Erase Codes from the Function Menu.

2. A warning message displays to advise of data loss if this function is

completed.

a) Tap Yes to continue. A confirming screen displays when the

operation is successfully done.

b) Tap No to exit.

3. Tap ESC on the confirming screen to exit Erase Codes.

4. Perform the Read Codes function again to check if codes have

been erased successfully.

Live Data

When this function is selected, the screen displays the data list for the
selected module. The items available for any control module vary by vehicle.
The parameters display in the order that they are transmitted by the ECM,
so expect variation between vehicles.

Gesture scrolling allows for quick movement through data list. Using one or
two fingers, simply swipe the screen up or down to locate the data you want.
The figure below shows a typical Live Data screen:

31

1. Diagnostics Toolbar Buttons – tap the drop-down button at the top

Figure 4- 14 Sample Live Data Screen

center of the screen and the toolbar buttons will display. See Table 4- 2

Diagnostics Toolbar Buttons on page 21 for detailed descriptions of the

operations for each button.

2. Main Section

 Name Column – displays the parameter names.

a) Check Box – tap the check box on the left side of the

parameter name to make item selection. Tap the check box
again to deselect the item.

b) Drop-down Button – tap the drop-down button on the right side

of the parameter name opens a submenu, providing data
display mode options.



Value Column – displays the values of the parameter items.



Unit Column – displays the unit for the parameters.

 To change the unit mode, tap the Setting button on the top

toolbar and select a required mode. See Unit on page 70 for
more information.

Display Mode

There are four types of display modes available for data viewing. Select
the proper mode for the diagnostic purpose.

Tap the drop-down button on the right side of the parameter name to
open a sub menu. There are four buttons to configure the data display

32

mode, and one Help button on the right for access to additional
information.

Each parameter item displays the selected mode independently.

1) Analog Gauge Mode – displays the parameters in the form of an

analog meter graph.

2) Text Mode – this is the default mode which displays the parameters

text, displaying in list format.

NOTE

Status parameters, such as a switch reading, can primarily be viewed in text
form such as ON, OFF, ACTIVE, and ABORT. Whereas, value parameter,
such as a sensor reading, can be displayed in text mode and additional
graph modes.

3) Waveform Graph Mode – displays the parameters in waveform

graphs.

When this mode is selected, three control buttons display on the right
side of the parameter item for manipulation of display status.

 Text Button – resumes Text Display Mode.

 Scale Button – changes the scale values that are displayed below

the waveform graph. There are four scales available: x1, x2, x4
and x8.



Zoom-in Button – tap to display the selected data graph in full
screen.

 Edit Button – tap this button to open an edit window, on which

you can set the waveform color and the line thickness
displayed for the selected parameter item.

 Scale Button - changes the scale values, which are displayed

below the waveform graph. There are four scales available: x1,
x2, x4 and x8.

 Zoom-out Button – exits full screen display.

4) Digital Gauge Mode – displays the parameters in form of a digital

gauge graph.

Full Screen Display – this option is only available in the waveform
graph mode, and primarily in Graph Merge status for data comparison.

33

Under this mode, there are three control buttons available on the top
right side of the screen.

 To edit the waveform color and line thickness in a data graph

1. Select 1 to 3 parameter items to display in Waveform Graph
mode.

2. Tap the Zoom-in Button on the right to display the data graph
in full screen.

3. Select a parameter item on the left column.

4. Select a desired sample color from the middle column.

5. Select a desired sample line thickness from the right column.

6. Repeat step 3-5 to edit the waveform for each parameter item.

7. Tap Done to save the setting and exit, or tap Cancel to exit
without saving.

3. Functional Buttons

The operations of available functional buttons on Live Data screen are
described below:

Back – returns to previous screen or exits the function.

Record – starts recording the retrieved live data; the recorded data is

then stored as a video clip in the Data Manager application for future
review. This function can be triggered automatically at preset threshold
value or values may be set manually. The triggering mode and record
duration can be configured in the Setting mode of Live Data.

Freeze frame – displays the retrieved data in freeze frame mode.



Previous Frame – displays previous frame of the freeze data.

 Next Frame – advances to the next frame in the freeze data.

Clear Data – clears all previously retrieved parameter values at a
cutting point.

To Top – moves a selected data item to the top of the list.

Graph Merge – tap this button to merge selected data graphs (for

Waveform Graph Mode only). This function is useful for comparison
between different parameters.

NOTE

In this mode, Graph Merge can only display up to three parameter items.

34

 To cancel Graph Merge mode, tap the drop-down button on the right

Figure 4- 15 Sample Setting Mode in Live Data

side of the parameter name, and select a data display mode.

Show – tap this option to switch between the two options; one displays
the selected parameter items, the other displays all the available items.

Setting – tap this button to access setting menu to set the trigger mode,
recording duration and threshold values for data recording, and define

other control settings.

There are four navigation buttons on top of the Setting mode screen.



Selected Button – displays the configuration screen to set the threshold
values, an upper limit and a lower limit, for triggering the buzzer alarm.
This function is only applied to the Waveform Graph display mode.

a) MIN – tap to display virtual keyboard and enter the required lower

limit value.

b) MAX – tap to display virtual keyboard and enter the required upper

limit value.

c) Buzzer Alarm – switches the alarm on and off. The alarm function

makes a beep sound as a reminder whenever the data reading
reaches the preset minimum or maximum point.

 To set threshold limits for the parameter values

1. Tap the Setting functional button at the bottom of the Live Data
screen.

35

2. Tap the Selected navigation button.

3. Select a parameter item on the left column or enter the item name
in the Search bar.

4. Tap on the right side of the MIN button and enter the required
minimum value.

5. Tap on the right side of the MAX button and enter the required
maximum value.

6. Tap the ON/OFF button on the right side of the Buzzer Alarm
button to turn it on or off.

7. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to exit without saving.

If the threshold limits are successfully set, two horizontal lines will display on
each of the data graphs (when Waveform Graph Mode is applied) to
indicate the alarm point. The threshold lines are displayed in different colors
from the waveform of the parameters.

 Record Button – displays the configuration screen for Record Setting,

to set the trigger type, duration and trigger point for the data recording
function.

a) Trigger Type – sets the trigger mode for data recording, Manual

and Auto. There are four options available:

1) Manual – manually start and stop data recording.

2) DTC – auto triggers data recording when any DTC is detected.

3) DTC Check Mode – auto triggers data recording when certain

pre-selected DTC types are detected.

4) Parameter – auto triggers data recording when any parameter

value reaches the preset threshold.

b) Duration – sets the recording time (for Auto trigger mode only).

c) Trigger Point – reserves a relative percentage of a record length

before the data recording start point for reference (for Auto trigger
mode only).

 To perform setting for live data record

1. Tap the Setting functional button at the bottom of the Live Data
screen.

2. Tap the Record navigation button.

36

3. Tap the
required trigger mode.

4. Tap the
of time.

5. Tap the○> button on the right of Trigger Point bar and select a
relative percentage of a record length to be reserved before the
data recording start point.

6. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to cancel without saving and exit Setting.

 Done Button – confirms and saves the setting, and returns to the Live

Data screen.

 Cancel Button – cancels the setting operation and returns to the Live

Data screen.

>

button on the right of Trigger Type bar and select the

○

>

button on the right of Duration bar and select a length

○

Active Test

The Active Test function is used to access vehicle-specific subsystem and
component tests. Available tests vary depending on the manufacturer, year,
and model, and only the available tests display in the menu.

During an active test, the tester outputs commands to the ECU in order to
drive the actuators. This test determines the integrity of the system or parts
by reading the engine ECU data, or by monitoring the operation of the
actuators, such as switching a solenoid, relay, or switch between two
operating states.

Selecting Active Test opens a menu of test options that varies by make and
model. Selecting a menu option activates the test. Follow on-screen
instructions while performing tests. The content and pattern of the
on-screen information vary according to the type of test being performed.
Some toggle and variable control tests display Active Test Controls at the
top of the screen with data stream information below, or vice versa.

37

The functional buttons at the lower right corner of the Active Test screen

Figure 4- 16 Sample Active Test Screen

manipulate the test signals. The operational instructions are displayed on
the main section of the test screen. Simply follow the on-screen instructions
and make appropriate selections to complete the tests. Each time when an
operation is successfully executed, message such as “Command Finished”,
“Activation Successful”, or something similar displays.

Tap the ESC functional button to exit the test when finished.

Special Functions

These functions perform various component adaptations, allowing you to
recalibrate or configure certain components after making repairs or
replacement.

The main menu displays the supported special functions for the test vehicle.
Follow the on-screen instructions to complete the desired function. When
the operation is done, an execution status message such as Completed,
Finished or Successful, displays. Tap the ESC button to exit the function.

38

Hot Functions

Figure 4- 17 Sample Special Functions Screen

The Service section is specially designed to provide you with quick access
to the vehicle systems for various scheduled service and maintenance
performances. The typical service operation screen is a series of menu
driven executive commands. By following the on-screen instructions to
select appropriate execution options, enter correct values or data, and
perform necessary actions, the system will guide you through the complete
performance for various service operations.

The most commonly performed service functions include:

 Oil Reset Service

 TPMS Programming Service

 EPB Service

 ABS/SRS Services

 SAS Calibration Service

 DPF Regeneration Service

Oil Reset Service

This function allows you to perform reset for the Engine Oil Life system,
which calculates an optimal oil life change interval depending on the vehicle
driving conditions and climate. The Oil Life Reminder must be reset every

39

time the oil is changed, so the system can calculate when the next oil
change is required.

Tire Pressure Monitor System (TPMS) Service

This function allows you to quickly look up the tire sensor IDs from the
vehicle’s ECU, as well as to perform TPMS programming and reset
procedures after tire sensors are replaced.

Electric Parking Brake (EPB) Service

This function has a multitude of usages to maintain the electronic braking
system safely and effectively. The applications include deactivating and
activating the brake control system, assisting with brake fluid control,
opening and closing brake pads, and setting brakes after disc or pad
replacement, etc.

ABS/SRS Services

This function allows you to perform various bi-directional tests to check the
operating conditions of both the Anti-lock Braking System and the
Supplemental Restraint System, such as Automated Bleeding, Pump Motor
Test, and checking Module information, etc.

Steering Angle Sensor (SAS) Service

This service function allows you to perform calibration for the Steering Angle
Sensor, which permanently stores the current steering wheel position as the
straight-ahead position in the steering angle sensor EEPROM. On
successful completion of the calibration, the steering angle sensor fault
memory is automatically cleared.

DPF Regeneration Service

The Diesel Particulate Filter service function performs the regeneration
procedure which is the DPF cleaning operation to clear the blockage
through continuous burning of the particulate matter captured in the DPF
filter. If the DPF light on the vehicle comes on and you successfully

40

complete a DPF regeneration cycle, you will notice that the DPF light will
automatically turn off.

Generic OBD II Operations

A fast-access option for OBD II/EOBD vehicle diagnosis is available on the
Vehicle Menu screen. This option presents a quick way to check for DTCs,
isolate the cause of an illuminated malfunction indicator lamp (MIL), check
monitor status prior to emissions certification testing, verify repairs, and
perform a number of other services that are emissions-related. The OBD
direct access option is also used for testing OBD II/EOBD compliant
vehicles that are not included in the Diagnostics database.

The diagnostics toolbar buttons at the top of the screen function the same
as those available for specific vehicle diagnostics. See Table 4- 2

Diagnostics Toolbar Buttons on page 21 for details.

General Procedure

 To access the OBD II/EOBD diagnostics functions

1. Tap the Diagnostics application button from the MaxiPRO Job
Menu. The Vehicle Menu displays.

2. Tap the EOBD button. There are two options to establish
communication with the vehicle.

 Auto Scan – when this option is selected, the diagnostic tool

attempts to establish communication using each protocol in
order to determine the one from which the vehicle is
broadcasting.

 Protocol – when this option is selected, the screen opens a

sub menu listing various protocols. A communication protocol
is a standardized way of data communication between an
ECM and a diagnostic tool. Global OBD may use several
different communication protocols.

3. Select a specific protocol under the Protocol option. Wait for the
OBD II Diagnostic Menu to display.

41

NOTE

Figure 4- 18 Sample OBD II Diagnostic Menu

Tapping the

i

button displayed beside the function name to an

○

information bubble with additional function information.

4. Select a function option to continue.

 DTC & FFD

 I/M Readiness



Live Data



O2 Sensor Monitor

 On-Board Monitor

 Component Test

 Vehicle Information

 Vehicle Status

NOTE

Not all functions are supported by all vehicles.

Function Descriptions

This section describes the various functions of each diagnostic option:

42

DTC & FFD

Figure 4- 19 Sample DTC & FFD Screen

When this function is selected, the screen displays a list of Stored and
Pending Codes. A snowflake button will display on the right side of the DTC
item when the Freeze Frame data is available for viewing. Tap Clear DTC

to erase codes.



Stored Codes

Stored codes are the current emission-related DTCs from the ECM of
the vehicle. OBD II/EOBD Codes have a priority according to their
emission severity with higher priority codes overwriting lower priority
codes. The priority of the code determines the illumination of the MIL
and the codes erase procedure. Manufacturers rank codes differently,
so expect to see differences between makes.



Pending Codes

These are codes that were generated during the last drive cycle, but
before the DTC actually sets, two or more consecutive drive cycles are
needed. The intended use of this service is to assist the service
technician after a vehicle repair and after clearing diagnostic
information, by reporting test results after a driving cycle.

a) If a test failed during the drive cycle, the DTC associated with that

test is reported. If the pending fault does not occur again within 40
to 80 warm-up cycles, the fault is automatically cleared from

43

memory.

b) Test results reported by this service do not necessarily indicate a

faulty component or system. If test results indicate another failure
after additional driving, then a DTC is set to indicate a faulty
component or system and the MIL is illuminated.

 Freeze Frame

Typically, the stored frame is the last DTC that occurred. Certain DTCs
that have a greater impact on vehicle emission, have a higher priority.
In these cases, the top prioritized DTC is the one for which the freeze
frame records are retained. Freeze frame data includes a “snapshot” of
critical parameter values at the time the DTC is set.

 Clear DTC

This option is used to clear all emission related diagnostic data, such as
DTCs, freeze frame data, and manufacturer-specific enhanced data
from the vehicle’s ECM.

A confirmation screen displays when the clear codes option is selected
to prevent accidental loss of data. Select Yes to continue or No to exit.

I/M Readiness

This function is used to check the readiness of the monitoring system. It is
an excellent function to use prior to having a vehicle inspected for state
emissions compliance. Select I/M Readiness to display a sub menu with two
choices:

 Since DTCs Cleared – displays the status of monitors since the last

time the DTCs are erased.

 This Driving Cycle – displays the status of monitors since the beginning

of the current drive cycle.

Live Data

This function displays the real time PID data from ECU. Displayed data
includes analog inputs and outputs, digital inputs and outputs, and system
status information broadcast on the vehicle data stream.

Live data can be displayed in various modes, see Live Data on page 31 for
detailed information.

44

O2 Sensor Monitor

This option allows retrieval and viewing of O2 sensor monitor test results for
the most recently performed tests from the vehicle’s on-board computer.

The O2 Sensor Monitor test function is not supported by vehicles which
communicate using a controller area network (CAN). For O2 Sensor Monitor
tests results of CAN-equipped vehicles, refer to On-Board Monitor.

On-Board Monitor

Use this option to view the results of On-Board Monitor tests. The tests are
useful after servicing or after erasing a vehicle’s control module memory.

Component Test

This service enables bi-directional control of the ECM so that the diagnostic
tool is able to transmit control commands to operate the vehicle systems.
This function is useful in determining whether the ECM responds to a
command well.

Vehicle Information

The option displays the vehicle identification number (VIN), the calibration
identification, and the calibration verification number (CVN), and other
information of the test vehicle.

Vehicle Status

This option is used to check the current condition of the vehicle, including
communication protocols of OBD II modules, retrieved codes amount,
status of the Malfunction Indicator Light (MIL), and other additional
information.

Exiting Diagnostics

The Diagnostics application remains open as long as there is an active
communication with the vehicle. You must exit the diagnostics operation to
stop all communications with the vehicle before closing the Diagnostics
application.

45

NOTE

Damage to the vehicle electronic control module (ECM) may occur if
communication is disrupted. Make sure all connections, such as USB cable
and wireless connection, are properly connected at all times during testing.
Exit all tests before disconnecting the test connection or powering down the
tool.

 To exit the Diagnostics application

1. From an active diagnostic screen, tap the Back or ESC functional
button to exit a diagnostic session step-by-step.

2. Or tap the Vehicle Swap button on the diagnostics toolbar to
return to the Vehicle Menu screen.

3. From the Vehicle Menu screen, tap the Home button on the top
toolbar; or tap the Back button on the navigation bar at the bottom
of the screen.

4. Or tap the Home button on the diagnostics toolbar to exit the
application directly and go back to the MaxiPRO Job Menu.

Now, the Diagnostics application is no longer communicating with the
vehicle and it is safe to open other MaxiPRO applications or exit the
MaxiPRO Diagnostic System and return to the Android System’s Home
screen.

46

5 MaxiFix

Figure 5- 1 Sample MaxiFix Home Page

The MaxiFix application launches the on-line troubleshooter database,
which not only provides you virtually all common diagnostic trouble code
(DTC) database for most vehicles, but also serves as a forum allowing you
to network with other MaxiCheck users, and gives you access to a vast
database of repair and diagnostic tips along with proven filed fixes.

While the MaxiFix database keeps growing with daily troubleshooting
resources and the advisory reports from the MaxiCheck users from all over
the world.

Information in the MaxiFix database is organized into a series of diagnostic
tips that are designed to quickly lead you to the root cause of a particular
problem on the test vehicle.

Navigation

You need to register the device to your online account before launching the

MaxiFix platform, see Product Registration on page 81 for details.

The MaxiFix screen layout consists of 3 main areas:

47

1. The Header – the tool bar across the top of the screen which allows you
to select vehicles and perform searches.

2. The Main Screen – located at the center of the screen displaying
content based on the vehicle attributes and keywords specified. The
tabs on the main screen vary in accordance with the section selected
on the Navigation Menu, allowing you to switch between functions.

3. The Navigation Menu – the main menu at the bottom of the screen,
which provides you access to different sections of MaxiFix.

The Header

The Header at the top of the screen features:

 A Select Vehicle button to open the vehicle identification window, and

vehicle information bar, for example “2014 > Hyundai > Accord Coupe >
L4-2.4L (K24W1)”.

 A search field to find relevant information by entering keywords, codes,

or problems.

Select Vehicle Button

The Select Vehicle button on the Header allows you to specify the vehicle
which you want to research on MaxiFix, by selecting each of the vehicle
attribute from a sequence of option lists. This feature helps to filter out the
searches that allow only the information that applies to the identified vehicle
to display.

NOTE

All attributes must be specified to make a complete vehicle selection for the
most efficient search results.

 To select a vehicle

Follow the procedure below to select a vehicle:

1. If you haven’t already done so, click the Select Vehicle button on

the Header.

2. Select the year of the vehicle from the list.

3. Select the make of the vehicle from the list.

4. Select the model of the vehicle from the list.

48

5. Select the submodel of the vehicle from the list.

6. Select the engine of the vehicle from the list.

After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.

Terminology

MaxiFix Tip

A MaxiFix Tip provides practical information of real fix of a specific vehicle
repair issue with detailed descriptions. It is combined with proven fix and
vehicle specific data, and filed into an all-in-one information source to
provide you with quick and easy repair solutions.

On MaxiFix community you can find Tips or share your own Tip with the
community.

 To search for a MaxiFix Tip

1. Select a Vehicle:

a) Click the Select Vehicle button on the Header at the top of the

page.

b) Select the year of the vehicle from the list.

c) Select the make of the vehicle from the list.

d) Select the model of the vehicle from the list.

e) Select the submodel of the vehicle from the list.

f) Select the engine of the vehicle from the list.

After completing the vehicle selection procedure, the identified vehicle
is shown on the Header.

2. Enter a Search Term

MaxiFix has an exclusive one-stop lookup that helps you find all of
MaxiFix resources by one click. Simply enter a search term into the
search bar on the Header to begin the search.

3. Proven Results!

The powerful MaxiFix database gives you proven results! The
typical MaxiFix Tips combine actual workshop fixes and data which
may include:

49

a) OBD II Fault Codes description and reference – helps in

diagnostic assessment by making clear the nature of an
automotive problem so that beginner and advanced
technicians can make effective repairs.

b) Real Fix Tips – provides repair tips from actual shop practices

and are presented in an easy to understand Complaint, Cause,
Correction format.

If you still can’t find the information you want, you can ask the
MaxiFix community for help by clicking Ask on the Navigation
Menu at the bottom of the screen.

Adopted!

The Adopted! icon that displays at the top right side of a Tip page indicates
that the related Tip has been adopted by at least 1 technician in the
community. If a tip has helped you to solve a repair problem, you are
encouraged to give an Adopted! count to the tip. Each member is allowed to
click the Adopted! once for a tip, and each click will add 1 count to the total
number of “Adopted!” The “Adopted!” count helps you easily identify which
tips are really helpful for repairing vehicle issues. You can also post a
comment about how the tip has helped you as reference to other members.

Operations

The Navigation Menu is at the bottom of the screen. Selecting the items on
the Navigation Menu allows you to switch between the main sections on
MaxiFix. These main sections include:



Home – shows all questions and allows you to specify questions about
one or multiple makes.

 Search Fix – allows you to search for information from all available

resources on MaxiFix, including: Open Questions, Tips, and Real Fixes,
and displays search results.

 Ask – allows you to ask a question in the community.

 My MaxiFix – shows all your posts including Questions and Fixes in the

community, and allows you to view your personal profile, select your
vehicle preference, and share your tips.

 My Messages – shows a list of message notifications which is relevant

to your activities in the Question section.

50



Support – opens the FAQ page, or a message box for contacting
Customer Service by email.

Home

Home is the first option on the Navigation Menu at the bottom of the screen.
Tapping it opens your MaxiFix home page. There is a list of questions
posted on the community and you can scroll down the page to the bottom
and view more questions by tapping View More. Click on any question and
you will be linked to the detailed page in the Ask section.

You can configure your main screen to display questions only related to the
vehicle makes you are interested in, by clicking the Filter button on the
main page of Home, and select the desired vehicle makes. This filter can be
canceled anytime by clicking the Remove All Filters button, and the default
setting will be restored to display questions about all vehicle makes.

Search Fix

Search Fix, the second option on the Navigation Menu at the bottom of the
screen, presents search results for the specified vehicle. Search results are
listed in various categories:



All – includes all search results, including related Questions, Tips, and
Real Fixes to your search.



Questions – presents a list of open Question discussed in the
community that may be pertinent to your search.

 Tips – presents a list of Tips that directly correlate to your search

criteria. Select a Tip from the list to open and review the complete Tip.

 Real Fixes – presents a list of Tips that have been collected from actual

shop repair orders and are presented in an easy-to-understand
Complaint, Cause, and Correction format.

Ask

Ask, the third option on the Navigation Menu at the bottom of the screen,
allows you to ask a question about a particular vehicle repair issue in the
community.

51

 To ask a MaxiFix Question

1. Click Select Vehicle on the Header to specify the vehicle you are

asking about.

2. Click Ask on the Navigation Menu at the bottom of the screen to

open the Ask page.

3. On the Ask page find Ask for Help, fill in the following sections to

ask a question.

The Ask page has four sections:

 Subject – this is where you enter a brief subject for the question.

 My Question – ask a clear and concise question that you want to ask

the community. Be sure to be descriptive and concise when asking your
question.

 Problem Description – describe how the vehicle is behaving.



Repair History – include any previous diagnostic tests that you
performed, including the results of the tests. Also list any parts that
were replaced during previous diagnostic work.

Tap the Cancel to cancel your question and return to the Ask page.

Tap the Submit to post your question to the community.

Tap the Attach File to include images or reference files with your question.

You are requested to select one Adopted Answer from all of the responses
and then close the question. For details, please refer to My Messages on
page 54.

My MaxiFix

My MaxiFix, the fourth option on the Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:



My Questions – opens a list with links to the opened questions that you
have posted to the community.



My Cases – opens a list with links to the closed questions and tips that
you have contributed to the community.

52



Marked Posts – opens a list with links to Tips and discussions that you
are actively participating in.



My Profile – allows you to view your Autel account information including:
your Autel ID, personal information, MaxiFix score, phone number and
register time, and edit your portrait.

 Vehicle Preference – used to set up a list of preferred vehicles. The

preferred list allows you to limit the choices that are displayed on the

Select Vehicle list to specific years and makes. Click Set Year or Set
Make to set your preferred models. The preferred makes will also be
displayed in the Filter option on the Home page.

 Share a Tip – allows you to share your personal repair experience with

the community.

Click My MaxiFix on the Navigation Menu at the bottom of the screen to
display all questions and tips that you have contributed to the community.

Create a Tip

A Tip is a concise and complete description of the fix for a particular vehicle
repair issue.

 To create a new MaxiFix Tip

1. Select My MaxiFix from the Navigation Menu.

2. Select Select Vehicle from the Header and enter the identifying

attributes of the vehicle you are writing the Tip about.

3. On the My MaxiFix page find Share a Tip; click this link to open the

My Tips page.

4. Enter the Tip subject in the Subject field.

5. Compose your Tip in the Description field. Include as much

information as possible, while keeping the information concise and
to the point. A Tip should provide accurate information that is
reader-friendly.

Use the Cancel button at the right-side bottom of the page to cancel your tip
and return to the My MaxiFix page.

Or use the Submit button at the right-side bottom of the page to contribute
your tip to the community.

53

Use the Attach File button at the left-side bottom of the page to include
images or other supporting data with your question.

View Profile Information

You can view your personal profile by clicking on your account ID or My
Profile in My MaxiFix section or edit portrait where applicable, and visit

other community members’ profile by clicking their portrait. Information
included in your profile determines how you are presented to the community,
and what type of information will be sent to you from the community.

My Messages

My Messages, the fifth option on the Navigation Menu at the bottom of the
screen, shows a list of message notification which is relevant to your
activities in the Question section. A notification icon will appear on the
top-right corner of My Messages if there is any new or unread message in
the Question section. The number on the notification icon indicates the total
number of the new and unread messages. The displayed number will be
reduced correspondingly after viewing. The message notification will appear
under the following two conditions:

1. Your question or answer is replied by other MaxiFix community
members.

2. Your answer is marked as the Adopted! by the MaxiFix community
member who asked the question.

Tap My Messages, select and open the message you want to read from the
list. If your problem is solved according to the reply, you should select one
Adopted Answer and close the question. If your answer is marked as
Adopted!, the prompt Adopted! + 4 will be displayed permanently.

Tap Clear to delete all message notifications.

Select “Adopted Answers”

Members are requested to select one Adopted Answer from all of the
responses on My Messages page before closing a question. The
community members who provided the Adopted Answer are rewarded with
scores for their contribution.

54

About Adopted Answer:



Only one answer can be selected as “Adopted Answer”.



Answers can only be rated by the MaxiFix member who asked the
question.

Close a Question

When a repair question that you've posted to the community is resolved,
you are encouraged to write down the case as a way to share a good
solution. This will help the other MaxiFix members to find useful information
for practical fix.

To close a question, you need to select the question’s response message
from the message list on My Messages page first, then tap Adopted
Answer and select Close Question. Tap the Cancel button to cancel your
submission and return to My Messages page. It is strongly recommended to
share your repair solutions before closing a question. Your question will be
converted to a MaxiFix Community Tip after closing.

Score Rewarding System

1. A score of 4 is awarded if your answer is selected as the Adopted
Answer.

2. A score of 3 is awarded when you close a question.

3. A score of 2 is awarded if your closed question is marked as Adopted!
by no less than 20 community members.

4. A score of 1 is awarded if your answer is selected as the Adopted
Answer for a closed question which is marked as Adopted! by no less
than 20 community members.

5. A score of 1 is awarded to each of the first three respondents.

Support

Support, the last option on the Navigation Menu at the bottom of the screen,
opens a page that provides two ways to gain support from MaxiFix:

1. A message form to contact the administrator of MaxiFix.

2. A Frequently Asked Questions (FAQ) link that answers the most
frequent questions we hear from MaxiFix community members.

55

If you wish to contact the administrator of MaxiFix site, please use the
contact form. Select Support from the Navigation Menu to open the
comment window. To allow the administrator to respond to your question or
issue, the following information should be provided:



Your name



A contact email address

 A contact phone number

56

6 Shop Manager

Button

Name

Description

Back

Returns to the previous screen.

Diagnostics

Tap this button to access vehicle Diagnostics
menu.

Enter Edit

Displays the editing toolbar to print or delete the
selected file.

Delete

Deletes the selected vehicle record.

Search

Enters the vehicle name or test path to retrieve the
vehicle record.

Cancel

Cancels edit or file search.

Edit

Edits information for the displayed file.

Add
Account

Creates a new customer account file.

The Shop Manager application manages the workshop information,
customer information records, and test vehicle history records. There are
three main functions available:



Vehicle History



Workshop Information

 Customer Manager

The operations of these functions of the Shop Manager application are
mainly manipulated by the toolbar buttons, which are listed and described in
the table below:

Table 6- 1 Top Toolbar Buttons in Shop Manager

57

Button

Name

Description

History
Notes

Opens a note form. Audio, video, image and text
files may be attached.

Vehicle History

Displays the Vehicle History which the
corresponding test vehicle records.

Done

Completes editing and saves the file.

Vehicle History

Figure 6- 1 Sample Vehicle History Screen

This function stores test vehicle history records, including vehicle
information and the retrieved DTCs from previous diagnostic sessions. All
information is displayed in summarized details. Tap on a record to resume a

diagnostic session on a “stored vehicle”.

 To activate a test session for the recorded vehicle

1. Tap the Shop Manager application on the MaxiPRO Job Menu.

2. Select Vehicle History.

3. Tap the Diagnostics button at the bottom of the thumbnail of a
vehicle record item.

4. Or tap the vehicle record thumbnail to view record.

58

5. A Historical Test record sheet displays. Check the recorded

Figure 6- 2 Sample Historical Test Record Sheet

information of the recorded test vehicle and tap the Diagnostics
button on the upper right corner.

6. The vehicle’s Diagnostics screen displays. Now a new diagnostic
session is activated, see Diagnosis on page 25 for detailed
instructions on vehicle diagnostic operations.

Historical Test Record

The Historical Test record sheet is a detailed data form that includes general
vehicle information such as vehicle year, make and model. The form also
includes retrieved DTC from previous test and all information manually

inputted by the technician.

 To edit the Historical Test record sheet

1. Tap the Shop Manager application on the MaxiPRO Job Menu.

2. Select Vehicle History.

3. Select the specific vehicle history record thumbnail from the main
section. The Historical Test record sheet displays.

4. Tap the Edit button to start editing.

5. Tap on each item to input the corresponding information or add
attaching files or images.

59

NOTE

Figure 6- 3 Sample Workshop Information Sheet

The vehicle VIN number or license and the customer information account
are correlated by default. Adding one of the information will automatically

associate the other item in the record sheet, provided that the later one
exists.

6. Tap Add to Customer to supplement the Historical Test record
sheet to an existing customer account, or add a new associated
account with the test vehicle record. See Customer Manager on
page 61 for more information.

7. Tap Done to save the updated record sheet, or tap Cancel to exit
without saving.

Workshop Information

The Workshop Information form allows you to edit, input and save the
detailed workshop information, such as shop name, address, phone number
and other remarks, which when printing vehicle diagnostic reports and other

associated test file, will display as the header of the printed documents.

 To edit the Workshop Information sheet

1. Tap the Shop Manager application on the MaxiPRO Job Menu.

2. Select Workshop Information.

3. Tap the Edit button on the top toolbar.

60

4. Tap on each field to input the appropriate information.

5. Tap Done to save the updated workshop information sheet, or tap

Cancel to exit without saving.

Customer Manager

Use the Customer Manager function to create and edit customer accounts
and correlate with the associated test vehicle history records.

 To create a customer account

1. Tap the Shop Manager application on the MaxiPRO Job Menu.

2. Select Customer Manager.

3. Tap the Add Account button. An empty information form displays,
tap each field to input the appropriate information.

NOTE

Required fields are noted.

4. Tap the□+ photo frame beside the Name chart to add a photo. A
sub menu displays, select Take Photo to take a new photo for the
account, or select Choose Photo to choose from an existing
image.

5. Some customers may have more than one vehicle for service; you
can always add new vehicle information to the account to be
correlated. Tap Add New Vehicle Information and then fill in the
vehicle information. Tap the○x button to cancel adding.

6. Tap Done to save the account or tap Cancel to exit without saving.

 To edit a customer account

1. Tap the Shop Manager application on the MaxiPRO Job Menu.

2. Select Customer Manager.

3. Select a customer account by tapping the corresponding name
card. A Customer Information sheet displays.

4. Tap the Edit button on the top toolbar to start editing.

5. Tap on the input field where needs to be altered or supplemented
and enter updated information.

6. Tap Done to save the updated information or tap Cancel to exit
without saving.

61

 To delete a customer account

1. Tap the Shop Manager application on the MaxiPRO Job Menu.

2. Select Customer Manager and select a customer account by
tapping the corresponding name card. A Customer Information
sheet displays.

3. Tap the Edit button on the top toolbar to start editing.

4. Tap the Delete Customer Information button. A confirmation
message displays.

5. Tap OK to confirm the command and the account is deleted. Tap

Cancel to cancel the request.

History Notes

Use the History Notes function to add audio and video records, text notes
and photos for the associated customer account.

 To access History Notes

1. Tap the Shop Manager application on the MaxiPRO Job Menu.

2. Select Customer Manager or Vehicle History.

3. Select a customer account by tapping the corresponding name
card. A Customer Information sheet displays (if Customer
Manager is selected). Or select a vehicle history record item to
open the Historical Test record sheet (if Vehicle History is
selected).

4. Tap the History Notes button on the top bar. Now the History
Notes screen displays.

1) Functional Buttons – navigates and makes various controls of the
function.

2) Main Section – displays the note list on the left column and the
detail information of the selected note on the right column.

62

Table 6- 2 Function Buttons in History Notes

Button

Name

Description

Back

Returns to the previous screen.

Delete

Deletes the selected note.

Search

Quickly locates the required note by
entering the note title.

Cancel

Cancels edit or file search.

Edit

Tap this button to open an edit to edit
notes.

Add
Notes

Adds new note in History Notes.

Add
Photos

Opens the image file for selection and
adds the selected photos to History
Notes.

Figure 6- 4 Sample History Notes Screen

63

Button

Name

Description

Save

Saves notes.

 To add a note in History Notes

1. Access History Notes.

2. Tap the Add Notes button. An edit window displays.

3. Tap on the Title bar to input a note title.

4. Tap on the blank space below to edit a text note or remark.

5. Select a function button on the top to add files in any form you
choose.

6. Tap Save to save the note; tap Discard or Cancel to exit without
saving.

64

7 Data Manager

Figure 7- 1 Sample Data Manager Main Screen

The Data Manager application is used to store, print, and review the saved
files. Most operations are controlled through the toolbar.

Selecting the Data Manager application opens the file system menu.
Different file types are sorted separately under different options, there are

five types of information files to be viewed or played back.

Operations

Data Manager Operations are based on toolbar controls. Details are
explained in the following sections.

Image Files

The Image section contains all captured screenshot images.

65

1. Toolbar Buttons – used to edit, print and delete the image files. See the

Button

Name

Description

Back

Returns to the previous screen.

Enter Edit

Tap this button to display the editing
toolbar. Print, delete or view image
information.

Cancel

Tap this button to close the editing
toolbar or cancel file search.

Search

Quickly locates the image file by
entering the vehicle name, test path, file
name or file info.

Info

Tap this button to display the details.

Print

Tap this button to print the selected
image.

Delete

Tap this button to delete the selected
image.

Figure 7- 2 Sample Image Screen

following table for detailed information.

2. Main Section – displays the stored images.

Table 7- 1 Toolbar Buttons in Image

66

 To edit image information

1. Select Data Manager application from the MaxiPRO Job Menu.

2. Select Image to access the image database.

3. Select an image to display in full screen.

4. Tap the screen to display the editing toolbar.

5. Tap the Info button to display image information.

6. Tap the Edit button on the top right corner of the window. The
editing screen displays.

7. Edit the image information by entering the new file name and file
information.

8. Tap Done to save the information and exit or tap Cancel to exit
without saving.

NOTE

The printer driver program must be installed in order for the tablet’s Wi-Fi
printer capabilities can be used.

 To install the printer driver program

1. Please download the Maxi PC Suite from www.autel.com >
Support & Updates > Firmware & Downloads > UPDATE CLIENT
and install to your PC. The Maxi PC Suite consists of Autel Printer,
MaxiSys Pinter and PC Suite.

2. Double click on Setup.exe item.

3. Select the installation language and the printer driver installation
wizard will load momentarily.

4. Follow the wizard instructions on the screen and click Next to
continue.

5. Click on Install and the printer driver program will be installed onto
the computer.

6. Click on Finish to complete the installation procedure.

 To delete selected images

1. Select Data Manager application from the MaxiPRO Job Menu.

2. Select Image to access the JPG database.

3. Tap the Enter Edit button to display the editing toolbar.

4. Select the images that need to be deleted by tapping the thumbnail

67

images, the selected thumbnail displays a tick icon at the bottom

Figure 7- 3 Sample Data Playback Screen

right corner.

5. Tap the Delete button and then tap Delete Selected. The selected
images will be deleted.

PDF Files

The PDF section stores and displays all saved data PDF files. Select a PDF
file from the database to display.

The standard Adobe Reader application is used for file viewing and editing,
please refer to the associated Adobe Reader manual for detailed
instructions.

Review Data

The Review Data section allows playback of the recorded data frames of
live data streams.

On the Review Data main screen, select a record file to playback.

1. Drop-down Toolbar – tap the button at the top center of the screen to
open the Drop-down Toolbar.

2. Main Section – displays the recorded data frames.

68

3. Navigation Toolbar – allows you to manipulate data playback.

Use the Navigation Toolbar buttons to playback the record data from frame
to frame.

Tap Back to exit data playback.

Apps Uninstall

This section manages the firmware applications installed on the MaxiCheck
Diagnostics System. Select this section to open a management screen, on
which you all the available vehicle diagnostic application can be reviewed.

Tap on the vehicle manufacturer icon that you wish to delete. The selected
icon will display a blue check at the upper right corner. Tap the Delete
button on the top bar to delete the firmware from the system database.

Data Logging

The Data Logging section allows you to launch Support platform directly to
view all records of all sent or unsent (saved) data loggings on the diagnostic
system. For more details, please refer to Data Logging on page 85.

69

8 Settings

Tap the Settings button to adjust the default setting and view information
about the MaxiCheck system. There are seven options available for the
MaxiCheck system settings:



Unit



Language

 Printing Setting

 Firmware Upgrade

 Notification Center

 Auto Update



System Settings



About

This section describes the procedures to adjust the device’s system
settings.

Unit

This option allows you to adjust the measurement unit for the diagnostic
system.

 To adjust the unit setting

1. Tap the Settings application on the MaxiPRO Job Menu.

2. Tap the Unit option on the left column.

3. Select the appropriate measurement unit, Metric or English. A tick

icon will display to the right of the selected unit.

4. Tap the Home button on the top left corner to return to the

MaxiPRO Job Menu. Or select another setting option for system
setup.

70

Language

Figure 8- 1 Sample Unit Setting Screen

Figure 8- 2 Sample Language Setting Screen

This option allows you to adjust the display language for the MaxiPRO
system.

 To adjust the language setting

1. Tap the Settings application on the MaxiPRO Job Menu.

2. Tap the Language option on the left column.

3. Select the appropriate language. A check will display to the right of

the selected language.

4. Tap the Home button on the top left corner to return to the

71

MaxiCheck Job Menu, or tap another setting to adjust.

Figure 8- 3 Sample Printing Setting Screen

Printing Setting

Configure this option to enable the tablet to print through a specified Wi-Fi
network connection.

 To setup the printer connection

1. Tap the Settings application on the MaxiPRO Job Menu.

2. Tap the Printing Setting option on the left column.

3. Tap the Print via Network item to activate the printing function,

which enables the device to send files to the printer through the
networked PC via Wi-Fi connection.

4. Tap the Home button on the top left corner to return to the

MaxiPRO Job Menu, or tap another setting to adjust.

Printing via APP

MP808 provides the most convenient printing method, printing via APP.

To realize this function, please make sure a Wi-Fi printer is available and
then purchase a Wi-Fi printer APP and install it onto your Display Tablet.

By a simple click on the Print button of a saved file on the Display Tablet,
the file will be printed automatically.

72

Printing via PC

If the Wi-Fi printer is not available, you can also use your PC to print the
data on the Display Tablet. Follow the instructions below to realize this
function.

 To install the printer driver program to a computer

1. Download the Maxi PC Suite from www.autel.com and install to

your PC.

2. Double click on Setup.exe item.

3. Select the installation language and the wizard will load

momentarily.

4. Follow the instructions on the screen and click Next to continue.

5. Click on Install and the printer driver program will be installed onto

the computer.

6. Click on Finish to complete the whole installation procedure.

NOTE

The MaxiSys Printer runs automatically after the installation. The computer,
printer and the tablet must be connected to the same network.

 To perform printing through the computer

1. Run the MaxiSys Printer program on the computer.

2. Click Test Print to make sure the printer is working successfully.

3. Tap the Print button on the toolbar. A temporary document will be

created and sent to the computer for printing and the received
document automatically when the Auto Print option is selected.

4. Tap the Print button on the toolbar of the Display Tablet. A test will

be sent to the computer.

 If the Auto Print option in the MaxiSys Printer is selected, the

MaxiSys Printer will print the received document
automatically.

 If the Auto Print option is not selected, click Open PDF File

button to view all the temporary files. Select the file(s) to print
and click Print.

73

Firmware Upgrade

Figure 8- 4 Sample Firmware Screen

This option allows you to update the firmware of the scan tool. Connect the
scan tablet with the vehicle through DLC or use the mini USB cable for
power supply. Follow the on-screen instructions to complete the operation.

Internet connection is necessary for this operation.

Notification Center

This option allows you to turn the Notification Center function on or off. The
Notification Center function configures the MaxiCheck tablet to receive
regular on-line messages from the server for system update notifications or
other service information via the Internet. It is highly recommended to keep
this function ON all the time, to ensure notifications of updates are received.
Internet access is required for receiving on-line messages.

 To enable the Notification Center function

1. Tap the Settings application on the MaxiPRO Job Menu.

2. Tap the Notification Center option on the left column.

3. Tap the ON/OFF button to enable or disable the Notifications

function. If the function is enabled the button turns blue, or if
disabled the button turns gray.

74

4. Tap the Home button on the top left corner to return to the

Figure 8- 5 Sample Notification Screen

MaxiCheck Job Menu or choose another setting to adjust.

When the Notification Center function is turned on, and new messages are
received by the MaxiCheck device, a notification message displays on the
MaxiCheck Job Menu. Press on the message bar and drag it down, and the
received messages are shown in the list. Swipe up or down to view if the
message list populates additional screen.

Tap a specific message to launch the corresponding application. For
example, tap on an Update notification message and the Update application
will launch.

Auto Update

The Auto Update allows the tool to automatically update the OS, the
MaxiCheck system, and the Vehicle coverage software. Each can be
configured to update automatically at specified times. Tap the ON/OFF
button and set the desired automatic update time.

 To set auto system or vehicle update

1. Tap the Settings application on the MaxiPRO Job Menu.

75

2. Tap the Auto Update option on the left column. The three auto

Figure 8- 6 Sample Auto Update Screen

Figure 8- 7 Sample Set Time Screen

update items display on the right.

3. Select the update type to schedule. Toggle the button to ON.

4. To set download time, use the+and – button or tap on the

numbers and the manual input screen will display. Tap Done to

complete the time setting.

NOTE

76

The tool must be connected to the Internet at the time download is

Figure 8- 8 Sample System Settings Screen

scheduled.

System Settings

Access the Android system setting interface to adjust background system
settings including wireless and network settings, sound and display screen
settings and system security settings.

 To enable the App Switcher function

1. Tap the Settings application on the MaxiPRO Job Menu.

2. Tap the System settings option on the left column.

3. Tap the App Switcher option on the left column.

4. Check the box beside “Always show the App Switcher” on the right

side of the screen, then the App Switcher icon will display.

Short pressing the App Switcher icon opens a control panel:

 Tap a specific app shortcut button to access selected application

screen.

 Long press a specific app shortcut button to display the app menu. The

shortcut can be altered here.

 Press and drag the App Switcher icon to alter the icon position on the

screen.

77

Refer to Android documentation for additional information about Android

Figure 8- 9 Sample About Screen

system settings.

About

About displays information regarding the MaxiCheck diagnostic device
including the product name, version, hardware, and serial number.

 To check the MaxiPRO product information in About

1. Tap the Settings application on the MaxiPRO Job Menu.

2. Tap the About option on the left column. The product information

screen displays on the right.

3. Tap the Home button on the top left corner to return to the

MaxiPRO Job Menu, or select another setting to adjust.

78

9 Update

Figure 9- 1 Sample Update Screen

The Update application allows you to download the latest released software.
The updates can improve the MaxiPRO applications’ capabilities, typically
by adding new tests, new models, or enhanced applications.

The tablet automatically searches for available updates for the of the
MaxiPRO software when it is connected to the internet. Any updates that
are found can be downloaded and installed on the device. This section
describes installing an update to the MaxiPRO System. If the Notifications
Center is enabled in the Settings application, a notification message will
display when an update is available. (See Notification Center page 74 for

details).

1. Navigation and Controls



Home Button – returns to the MaxiPRO Job Menu.



Update All – downloads all available updates.

 Search Bar – search specific update item by inputting the file name,

for example: a vehicle make.

2. Status Bar

 Left Side – displays the MaxiPRO device model information and

79

serial number.



Right Side – displays an update progress bar indicating the
completion status.

3. Main Section

 Left Column – displays vehicle icons and update software version

information; tap the About button to display a function list in PDF
form with details about the software.

 Middle Column – displays a synopsis of the changes to the

software. Tap

i

button to open an information screen to view

○

more details. Tap outside the information screen to close it.

 Right Column – controls software update. According to the status

of the software download, a different titled button displays.

a) Tap Update to update the selected item.

b) Tap Pause to suspend the software update.

c) Tap Continue to resume updating the software.

 To update the software

1. Make sure the Display Tablet is connected to a power source with

stable access to the internet.

2. Tap the Update application button from the MaxiPRO Job Menu; or

tap the update notification message when received; or tap the
Update icon on Vehicle Menu in Diagnostics application. The
Update application screen displays.

3. Check all available updates:



If you decide to update all the items, tap the Update All
button.

 If you only want to update one or some of the item(s), tap the

Update button on the right column of the specific item(s).

4. Tap the Pause button to suspend the update. Tap Continue to

resume the update. The update will resume from the break point at
which it was paused.

5. The firmware will be installed automatically once its download has

completed. The previous version will be replaced.

80

10 Support

This application launches the Support platform which synchronizes Autel’s
on-line service base station with the Display Tablet. In order to synchronize
the device to your on-line account, you need to register the product through
the Internet when you use it for the first time. The Support application is
connected to Autel’s service channel and on-line communities which
provides the quickest way for problem solutions, allowing you to submit
complaints or sent help requests to obtain direct services and supports.

Product Registration

In order to get access to the Support platform and obtain update and other
services from Autel, you are required to register the MaxiPRO Diagnostic
Device the first time you use it.

 To register the diagnostic device

1. Visit the website: http://pro.autel.com on a personal computer.

2. On the Sign In page, input your account ID and password.

3. If you are a new Autel product user and do not have an account yet,

click the Create Autel ID button on the left side.

4. Enter the required information in the input fields, read through

Autel’s Terms and Conditions and check Agree, and then click
Create Autel ID to continue.

5. A confirmation email will be sent to the registered email address.

Validate your account by clicking on the link provided. A product
registration screen displays.

6. The device’s serial number and password are located on the About

screen under Settings on the tablet.

7. Select the product model of your device, enter the product serial

number and password on the Product Registration screen, and
click Submit to complete the registration.

81

Support Screen Layout

Figure 10- 1 Sample Support Application Screen

The Support application screen is navigated with four simple buttons on the
top navigation bar, operation of each is described below in turn from left to
right:

 Home Button – returns to the MaxiPRO Job Menu.



Back – press to return to the previous screen.



Forward – press to advance one screen at a time until the last screen
visited is displayed.

 Refresh – reload and update the screen.

The main section of the Support screen is divided into two sections. The
narrow column on the left is the main menu; select a heading from the main
menu to its corresponding functions on the right.

My Account

The My Account screen displays the comprehensive information of the user
and the product including the user, device, update and service information,
synchronized with the registered account.

Personal Info

The User Info and Device Info are both included under the Personal Info
section.

82



Figure 10- 2 Sample Complaint Screen

User Info – displays detailed information of your registered on-line Autel
account, such as your Autel ID, Name, Address and other contact
information.



Device Info – displays the registered product information, including the
Serial Number, Registration Date, Expire Date, and Warranty Period.

Update Info

The Update Info section displays a detailed record of the product’s software
update history, including the product serial number, software version or
name, and the update time.

Service Info

The Service Info section displays a detailed record of the device’s service
history information. The device’s service history include completed service
repairs and software re-installations will be recorded and synchronized with
the associated account.

User Complaint

The User Complaint screen allows you to initiate a complaint case, as well
view historical complaint records.

The User Complaint screen consists of two parts.

1. Option Bar

83



Period Filter – displays only the complaint records within the
defined period.



Status Filter – displays the corresponding complaint records
according to the selected case status.

 New Complaint Button – starts a new complaint case.

2. Complaint List

The complaint list normally displays all the complaint records of all time
and all status by default. The summary information for each complaint
item includes the Subject Name, Ticket ID, User’s Account ID, Date,
and the Case Status.

There are four kinds of the case status:

 Open – indicates the complaint case has been started but not

processed yet

 Suspended – indicates the complaint case is being processed

 Waiting Customer Reply – indicates the complaint has been replied

by the service personnel, and requires feedback from the customer



Closed – indicates the complaint case has been processed, solved,
and ended.

To view the detailed complaint session, tap the

>

button on the right

○

side of the case item.

 To establish a new complaint session

1. Register the product online.

2. Tap the Support application on the MaxiPRO Job Menu. The
device information is automatically synchronized with the
online account.

3. Tap Complaint on the Main Menu.

4. Tap the New Complaint button at the upper right corner. A
selection menu with a category of service channels displays.

5. Select your target service channel and click Next to continue.
A standard complaint form displays, on which you are allowed
to enter detailed information, such as personal information,
vehicle information, and device information. PDFs and image
files can also be attached to the form.

84

6. In order to settle the complaint more efficiently, it is
recommended to fill out the complaint form as detailed as
possible.

7. Select the required processing time on the last section
according to the urgency of the case.

8. Tap Submit to send the completed form to Autel’s online
service center, or tap Reset to refill it. The submitted
complaints will be processed and responded to by customer
service personnel.

 To make a reply in a complaint session

1. Register the product online.

2. Tap the Support application on the MaxiPRO Job Menu. The
device information is automatically synchronized with the
online account.

3. Tap Complaint on the Main Menu.

4. Select an existing complaint case item on the record list by
tapping the
the complaint session details.

5. To replay, tap the Post Reply button on the upper right side.

6. Input the content in the input field, and if necessary, upload an
attaching file.

7. Tap Submit to post the reply.

8. Tap the States selection drop-down menu to reset a case
state.

9. Tap the Update button to commit the newest update.

>

button on its right side. The screen displays

○

Data Logging

The Data Logging section keeps records of all sent or unsent (saved) data
logs on the diagnostic system. The support personnel receive and process
the submitted reports through the Support platform. Support personnel will
reply to the submitted issue and corresponding Data Log session within 48
hours.

85

 To make a reply in a Data Logging session

Figure 10- 3 Sample Data Logging Screen

Figure 10- 4 Sample Communities Home Screen

1. Tap on the Sent tag to view a list of submitted data logs.

2. Select a specific item to view the latest update of the submitted
issue.

3. Tap on the input field at the bottom of the screen and enter the
texts. Tap the Audio button to record a voice message, tap the
camera button to take a picture.

4. Tap Send to send your message to the technical center.

Communities

The Communities section launches and synchronizes with the Technical
Forums on Autel’s official website www.autel.com, The Communities forum
allows for discussion of technical issues, the sharing of information or tips
with other members in Autel’s online support communities.

86

 To start a discussion

1. Tap Start a discussion on the Communities Home screen. A list of
the major forums is displayed.

2. Select a desired community according to the subject you are
interested in.

3. Enter your topic and the discussion content in the appropriate input
field.

4. Select a category or edit tags for the discussed post. This will help
other members with similar interest to find your post.

5. Tap OK to submit the post.

 To join and reply to a discussion post

1. Select a forum group either by product or feature on the
Communities Home screen. A list of the latest posts is displayed.

2. Select a specific category on the Categories menu to better
pinpoint the topics you are most interested in.

3. Tap the○> button on the right side of the topic item to view the
discussion. The posts displays.

4. Browse through all the posts by sliding the screen up and down.
Tap Go to original post to return to the first post.

5. Tap Reply to reply to a specific post, or tap Reply to original post
to join and continue the whole discussion.

6. Enter your comment in the input field and tap OK to submit your
post.

User Profile

The User Profile section allows you to set an Avatar, check your member
status and review your posts to the communities.

Tap the Avatar image on the Communities screen to open the User Profile.

87



Figure 10- 5 Sample User Profile Screen

Profile – displays the user’s personal information and member status.
The Related links allow you to check the Top Users (ranked according
to their points and levels) in the communities, as well as to find out
about other online users.



Avatar – allows you to select an image to set as an Avatar to be
displayed in the communities.

 Stuff – displays a list of all your posts in the various forums.

Training Channels

The Training section provides quick links to Autel’s online video accounts.
Select a video channel by the language to see all the available online
tutorial videos.

FAQ Database

The FAQ section provides comprehensive answers to the most frequently
asked questions about member accounts and online subscription
purchases.



Account – displays questions and answers about the use of Autel’s
online user account.



Shopping & Payment – displays questions and answers about online
subscription purchase, payment methods or procedures.

88

11 Academy

Autel provides tutorials and technical bulletins written by top-notch
technicians and product experts. Please view the materials on the tablet or
view additional technical articles on the online forum by clicking on the links
provided.

89

12 Remote Desk

Figure 12-1 Sample Remote Desk Screen

The Remote Desk application launches the TeamViewer Quick Support
program, a simple, fast and secure remote control interface. Use this
application to receive ad-hoc remote support from Autel’s support
technicians by allowing them to control your MaxiPRO tablet on their PC via
the TeamViewer software.

Make sure the Display Tablet is connected to the Internet before launching

the Remote Desk application.

 To receive remote support from a partner

1. Power on the tablet.

2. Tap the Remote Desk application on the MaxiPRO Job Menu. The
TeamViewer screen displays and the device ID is generated and
shown.

3. Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer full version program
online (http://www.teamviewer.com), and then start the software on
his/her computer at the same time, in order to provide support and
take control of the Display Tablet remotely.

90

4. Provide your ID to the partner and wait for him/her to send you a
remote control request.

5. A popup will display asking for your confirmation to allow remote
control on your device.

6. Tap Allow to accept or tap Deny to reject.

Refer to the associated TeamViewer documents for additional information.

91

13 Quick Link

Figure 13- 1 Sample Quick Link Screen

The Quick Link application provides access to Autel’s official website and to
other popular automotive service websites. These sites are invaluable
resources of automotive information and repair data and include forums,
video training and expert consultations.

 To open a quick link

1. Tap the Quick Link application on the MaxiPRO Job Menu. The
Quick Link application screen displays.

2. Select a website thumbnail from the main section. The Chrome
browser is launched and the selected website is opened.

3. Now you can start exploring the website!

92

14 Function Viewer

Figure 14- 1 Sample Function Viewer Screen 1

The Function Viewer allows you to search supported functions. There are
two ways to search, by vehicle or by function.

 To search by the vehicle

1. Tap the Function Viewer application on the MaxiPRO Job Menu.
The Function Viewer application screen displays.

2. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.

3. Tap the vehicle brand, model, and year you want to search.

4. All the functions supported by the selected tool for the selected
vehicle displays within three columns: function, sub function and
version.

93

 To search by the functions

Figure 14- 2 Sample Function Viewer Screen 2

1. Tap the Function Viewer application on the MaxiPRO Job Menu.
The Function Viewer application screen displays.

2. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.

3. Type in the function you want to search to the top right search
column. All the vehicles with this function will be listed with 8
columns, the Brand, Model, Year, System, Sub system, Function,
Sub function, and Version.

NOTE

Fuzzy search is supported, type in part of the function you want to search
for.

94