Audiovox CDM-8912 User Manual
Sprint PCS Service
www.sprintpcs.com
Copyright © 2004 Sprint Spectrum L.P. All rights reserved. No
reproduction in whole or in part without prior written approval. Sprint,
the diamond logo design, and all other Sprint marks referenced
herein are trademarks of Sprint Communications Company L.P. All
other trademarks are the property of their respective owners.
Printed in the U.S.A.
Table of Contents
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . .i
Getting Advanced Phone and Service Information . .ii
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Basics of Your Sprint PCS Phone . . . . . . . . . . . . . . .11
Your New Sprint PCS Phone . . . . . . . . . . . . . . . .12
Your Phone’s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Turning Your Phone On and Off . . . . . . . . . . . . . .14
Turning Your Phone On . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Turning Your Phone Off . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the Battery and Charger . . . . . . . . . . . . . . .15
Installing and Removing the Battery . . . . . . . . . . . . . . . . . .15
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Making and Answering Calls . . . . . . . . . . . . . . . .16
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Controlling Your Roaming Experience . . . . . . . . .18
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . .18
Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Using Your Phone Book . . . . . . . . . . . . . . . . . . . .20
Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Finding Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Making a Call From Your Phone Book . . . . . . . . . . . . . . . .21
Changing Your Phone’s Settings . . . . . . . . . . . . . .22
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Adjusting Volume During a Conversation . . . . . . . . . . . . . .23
TTY Use With Sprint PCS Service . . . . . . . . . . . . . . . . . . . .24
Sending and Receiving Messages . . . . . . . . . . . .25
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . .25
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . .25
Accessing Your Voicemail From Another Phone . . . . . . . . .25
Sprint PCS Service Features . . . . . . . . . . . . . . . . .26
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Sprint PCS Voice Command
SM
. . . . . . . . . . . . . . . . . . . . . . .28
Sprint PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . .29
Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . .29
Sprint PCS Vision Services . . . . . . . . . . . . . . . . . . . . . . . . .30
Accessing Sprint PCS Vision Services . . . . . . . . . . . . . . . . .31
Sprint PCS Vision Symbols on Your Screen . . . . . . . . . . . . .31
Sprint PCS Vision Billing Information . . . . . . . . . . . . . . . . .31
Your Phone’s Special Features . . . . . . . . . . . . . . .32
Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Accessories for Your Phone . . . . . . . . . . . . . . . . . .37
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Safety and Terms & Conditions . . . . . . . . . . . . . . . .39
Performance and Safety . . . . . . . . . . . . . . . . . . . .40
Getting the Most Out of Your Reception . . . . . . . . . . . . . .40
Maintaining Safe Use of and Access to Your Phone . . . . . . .41
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Acknowledging Special Precautions and the FCC Notice . .45
Specific Absorption Rates (SAR) for Wireless Phones . . . . .46
FCC Radiofrequency Emission . . . . . . . . . . . . . . . . . . . . . .46
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
User’s Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . .47
Terms and Conditions & Warranty Information . .48
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . .48
Terms of Picture Mail Service . . . . . . . . . . . . . . . . . . . . . . .60
Manufacturer’s Warranties . . . . . . . . . . . . . . . . . . . . . . . . .71
How to Use This Guide
Thank you for choosing Sprint PCS Service.
Sprint has the most complete, all-digital wireless network in
the nation. Depend on it. With Sprint PCS Ser vice, we give you
what you really want from a wireless service provider – clear
calls, easy-to-understand service plans, and self-ser vicing
options for managing your account. All this is designed to
make your life easier and worry free.
We know you’re eager to start using your phone right away,
and the three sections of this guide are designed to help you
do just that.
Getting Started.The first section will guide you
through the steps required to set up your Sprint PCS
1
Service. Blank spaces are provided so you can write
down important information that you’ll want to
remember, such as your new Sprint PCS Phone Number
and account passwords.
Basics of Your Sprint PCS Phone. The second
section will guide you through the basics of your phone
2
and service with quick, easy-to-follow instructions.
Safety and Terms & Conditions.The final section
emphasizes important performance and safety
3
guidelines and outlines the terms and conditions of
service for your Sprint PCS Phone and Service.
Visit www
for more information.
.sprintpcs.com
Welcome and thank you for choosing Sprint.
to learn about advanced features and
i
Getting Advanced Phone and
Service Information
This guide covers your phone’s basic features and services.
To learn how to use all the advanced features of your phone
and service, visit www
account management page with your Sprint PCS Phone
Number and password. There, under the “My Phone & Plan”
section, you’ll have access to your complete phone User’s
Guide.
Your online phone User’s Guide provides information on
basic and advanced features and services, such as:
Learning Advanced Dialing Options
Managing Your Call History
Using Advanced Messaging
Using Advanced Phone Book Options
Using Your Phone’s Advanced Settings
Setting Your Phone’s Security
Using Your Personal Organizer
Understanding Your Phone’s Internal Menu
And more
.sprintpcs.com and sign on to your
ii
Getting Started
Activating and Using Sprint PCS Service
1
1
Have these things ready before you
call to activate your Sprint PCS
Service
•Your Sprint PCS Phone (Make sure it’s fully charged)
•Your Social Security number
•Your driver’s license number
•Your Electronic Serial Number (also known as ESN;
refer to step 4 on page 4 to locate the number)
•The city and state where your phone will primarily
be used
•A pen
2
Setting up your service — You choose
the way
•From your Sprint PCS Phone, press .
– or –
•Use a phone other than your Sprint PCS Phone – dial
1-888-715-4588.
2
3
Your Sprint PCS Account Passwords
As a Sprint PCS customer, you enjoy unlimited access to
your personal account information, and your voicemail
account. To ensure that no one else has access to your
information, you will need to create passwords to protect
your privacy.
If you are the account owner, you’ll have an account
password to sign on to www
when calling Sprint Customer Service. Your default
account password is the last four digits of your Social
Security number. If you are not the account owner (if
someone else pays for your Sprint PCS Service), you can
get a sub-account password at www
My Account Password is: _________________________
You’ll create your voicemail password when you set up
your voicemail.
My Voicemail Password is:________________________
.sprintpcs.com and to use
.sprintpcs.com.
Getting Started
3
If you have a Sprint PCS Vision Phone, you can set up a
Sprint PCS Vision Password. This optional password may
be used to authorize purchase of premium content and to
protect personal information on multi-phone accounts.
My PCS Vision Password is: _______________________
For more information or to change your passwords, sign
on to www
at 1-888-211-4PCS (4727).
.sprintpcs.com or call Sprint Customer Service
4
Finding your phone’s ESN
The ESN, or Electronic Serial Number, is an 11-digit
number written on the barcode sticker attached to the
phone. If you set up service using your Sprint PCS Phone,
the network automatically communicates the ESN to
Sprint. You’ll only need this number when you’re calling
Sprint to set up your service from a phone other than your
new Sprint PCS Phone. To find your phone’s ESN, remove
the phone’s battery. (For more information about
removing and replacing your battery, see “Installing and
Removing the Battery”on page 15.)
ESN: _________________________________________
After writing down the ESN, replace the battery and
turn your phone on by holding down the key for a
few seconds.
4
5
Sprint PCS Clear PaySMProgram
Getting Started
Check this box if you are on the Sprint PCS Clear Pay
Program.
Follow these easy steps to continue enjoying your new
Sprint PCS Service:
•Keep track of your minutes
Dial from your Sprint PCS Phone
(normal airtime usage charges will apply) or sign on to
www.sprintpcs.com to find out how many minutes you
have currently used within your service plan.
•Make payments
If you have exceeded the minutes in your plan or you
have a past due balance, you should make a payment to
keep your service turned on. There are easy payment
options, including:
Sprint PCS Phone. Dial from your
Sprint PCS Phone (posting time is 12 hours).
Online. Sign on to your account at www.sprintpcs.com
and click on “Pay Invoice”(posting time is 12 hours).
Mail. Just drop a check or money order in your
invoice reply envelope (posting time is 3-7 days).
SM
5
Western Union. Make a cash payment at any
Western Union location simply by providing your
Sprint PCS Phone Number on the Western Union
Swiftpay form. Press on
your Sprint PCS Phone or dial 1-800-325-6000 from
any phone to find a location near you. (Transaction
fee applies; payment is credited to your account
within 12 hours.)
If your service gets turned off:
•In the event that your service has been turned off, you
will receive a text message stating: “Your Sprint PCS
Service has been turned off. Press to make a
payment and turn service on.”
•The first time your service has been turned off, you will
be connected to Sprint Customer Service, where you
may speak with a live Sprint PCS Clear Pay Program
Specialist for further details and to pay your balance to
get your service turned back on. You may also choose
instead to be connected directly to our automated
payment process to pay your balance to have your
service turned back on. (In either instance, payment
will be credited and service turned back on within 12
hours).
•For any additional times that your service is turned off,
you will be connected to our automated payment
process. You will have to pay your balance to have your
service turned back on (payment will be credited and
service turned back on within 12 hours).
Note: Until you speak with a specialist, you will be given the option to speak
with a Sprint PCS Clear Pay Program Specialist each time your service
has been turned off. Once you speak with a specialist, you will
thereafter automatically be connected to our automated payment
6
process.
6
Your new Sprint PCS Phone Number
Sprint PCS Phone Number
_____________________________________________
Sprint PCS Vision User Name
_____________________________________________
Getting Started
Your user name (for example,
also your email address for Sprint PCS Mail. It is
automatically assigned to you when you sign up for
Sprint PCS Vision.
name@sprintpcs.com), is
7
7
Quick, easy options to manage
your account
With Sprint Customer Service, there are two convenient
options for managing your account.
• Manage it online – visit www.sprintpcs.com
Once you sign on, you can:
View the details of your Sprint PCS Service Plan
Find out how many minutes you have used and how
many minutes are remaining in your plan
View your current and previous three months
invoices, including the call detail
Make a payment
Find out about Sprint PCS Products and Services
Learn how to set up your voicemail
And more
8
• Use your Sprint PCS Phone – press
Once connected, you can
Access a summary of your service plan
Find out the number of minutes remaining in your
plan for the current invoice cycle
Access information about your most recent invoice
Find out when your last payment was received
Make a payment
Note: Normal airtime charges will apply when calling .
Welcome and thank you for choosing Sprint.
Getting Started
9
Basics of Your Sprint PCS Phone
11
Your New Sprint PCS Phone
12. Headset Jack
16. Status LED
13. Camera Lens
1. Softkey
Buttons
2. Navigation
Key
3. Talk
4. Back
15. External
Display
14. Camera Flash
11. Side Camera
Key
10. Volume Keys
9. Earpiece
8. LCD Display
Screen
7. OK Button and
Camera Menu
6. End (Power)
5. Keyguard
Mode
12
Your Phone’s Features
1. Softkey Buttons:
Press left to access the menu or function displayed
on the bottom line of the display screen.
Press right to access a text message, voice message,
or picture mail in standby mode.
2. Navigation Key:
In standby mode: Press up to access Sprint PCS Vision,
down to access the Downloads, right to access the
Schedule, and left to access the Phone Book.
- Phone Book
- Downloads
- Schedule
- Sprint PCS Vision
Inside the menu: Use to scroll through menu options,
or to select a function displayed on the bottom line of
the screen.
3. Talk: Press to make or receive a call.
4. Back: Press to return to the previous page or to clear a
digit from the display.
5. Keyguard Mode: Press and hold to enter Keyguard
mode.
6. End (Power): Press to turn the phone on or off, to
terminate a call, or to return to standby mode.
7. OK Button and Camera Menu: Lets you select highlighted
menu items and confirm actions.
Short Press - Pictures Menu.
Long Press - Camera Preview.
8. LCD Display Screen: Displays the phone’s main menu,
features, modes, etc.
9. Earpiece: Lets you hear the caller ’s voice.
Basics
13
10. Volume Keys: Lets you adjust the volume during a call,
or turn off the ringer while ringing. Lets you adjust the
ringer volume in standby mode.
11. Side Camera Key: Press to access Camera Preview.
12. Headset Jack: Insert the plug of the headset (must be
purchased separately) for hands-free listening.
13. Camera Lens: This built-in camera lens lets you take
pictures.
14. Camera Flash: Lets you have flash functionality when the
device is set to flash option in Camera mode.
15. External Display: Lets you monitor the phone’s status
and see who’s calling without opening the phone.
16. Status LED: The LED shows your phone’s connection
status at a glance.
Turning Your Phone On and Off
Turning Your Phone On
Press for two seconds. (The phone may display
“Searching for Service” until it locates a signal, then it
will automatically enter standby mode – the phone’s
idle state. At this point, you’re ready to begin making
and receiving calls.)
Turning Your Phone Off
Press for two seconds until you see the “Powering
Off”animation.
14
Using the Battery and Charger
Installing and Removing the Battery
To install, insert the battery into the
opening on the back of the phone
and gently press down until the latch
snaps into place.
To remove, make sure the power is off.
Press the battery release latch up and
remove the battery from the phone at
a 45-degree angle.
Charging the Battery
To use the Travel Charger provided with your phone:
1. Plug the travel adapter into a standard outlet.
2. Plug the other end of the travel adapter into the bottom
of your phone, with the battery installed.
It takes approximately 3 hours to fully recharge a completely
discharged battery. We recommend that you recharge the
battery before it becomes completely discharged.
Important Note: It is vital that you use only Sprint-approved desktop
chargers and AC adapter chargers. Use of unauthorized
accessories could damage your phone and invalidate
your warranty.
Basics
15
Making and Answering Calls
Making Calls
1. Make sure your phone is on.
2. Enter a phone number. (If you make a mistake while
dialing, press to erase one digit at a time. Press and
hold to erase the entire number.)
3. Press . (To make a call when you are roaming and
Call Guard is enabled, highlight Roam Call, read the
message, select On or Off, then press .)
4. When you’re finished, press or close the phone.
Answering Calls
1. Make sure your phone is on. (If your phone is off,
incoming calls go to your voicemail.)
2. When your phone rings or vibrates, answer the call by
pressing .
3. When you’re finished, press or close the phone.
Signal Strength
You can see the strength of your signal by the signal
indicator ( ) on your phone’s display screen.
Call quality and signal strength are always best when
the antenna is fully raised (if applicable). If you’re
inside a building, being near a window may give you
better reception.
16
Entering Text
Your Sprint PCS Vision Phone provides convenient ways
to enter words, letters, punctuation, and numbers
whenever you are required to enter text (for example,
when entering a Phone Book entry or when using the
phone’s messaging features).
To activate a text mode, press (Options) from any text
entry screen then select the text mode from the Entry
Method menu.
To select a text entry mode:
1. When you display a screen where you can enter text,
press (Options).
2. Select a character input mode:
Abc to enter characters by tapping the keypad.
T9Word to enter characters using T9 Text Input.
NUM to enter numbers.
Symbols to enter symbols.
Emoticon to enter emoticons.
Basics
17
Controlling Your Roaming Experience
Your phone is dual band/tri mode, which means you can
make and receive calls while on the enhanced Sprint
Nationwide PCS Network and you can also roam on other
analog and 1900 and 800 MHz digital networks where
we've implemented roaming agreements with other
carriers. To learn more about roaming, visit
www.sprintpcs.com.
Your phone has several features that let you control your
roaming experience.
Setting Your Phone’s Roam Mode
1. To access the main menu, press (Menu).
2. Select Settings ().
3. Select Roaming ().
4. Select Set Mode ().
5. Select Sprint PCS Only, Automatic, or Analog with the
Navigation Key.
18
Sprint PCS Only :
the enhanced Sprint Nationwide PCS Network and
prevents roaming on other networks.
Automatic : This setting seeks Sprint PCS Service.
When Sprint PCS Service is unavailable, the phone
searches for an alternate system.
Analog: This setting forces the phone to seek an
analog roaming system. The previous setting
(Sprint PCS Only or Automatic) is restored the next
time the phone is turned on.
6. Press .
This setting allows you to only access
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