AudioCodes SmartTAP 360 User Manual

AudioCodes Inc.

Tel: [phone] Fax: [phone]

International Headquarters

Tel: [phone] Fax: [phone]

Contact

www.audiocodes.com

SmartTAP™ 360° Recording

Hardware and Software Requirements

Version 5.1

This document describes the hardware and software requirements for installing SmartTAP.

Note: Microsoft rebranded Lync as Skype for Business, therefore when the term

Skype for Business appears in this document, it also applies to Microsoft Lync.

References to Microsoft Teams are explicitly indicated.

1 SmartTAP 360° for Microsoft Teams Requirements

This chapter describes the recommended specifications for SmartTAP 360° Recording solution
for Microsoft Teams.

1.1 SmartTAP 360° Server

 Operating System: Microsoft Windows Server 2016 or Microsoft Windows Server 2019

 SmartTAP 360 server with the specifications below can handle up to 3000 targeted users

and 500 audio call recordings:

• Virtual Machine: Tier=Standard, Instance=DS2 v2 (2 vCPUs, 7 GB RAM, 14

GB Temporary storage)

 SmartTAP 360° server with the specifications below can handle up to 3000 targeted users

and a combination of 500 audio/Desktop Application Sharing (DAS) call recordings.

• Virtual Machine: Tier=Standard, Instance=F8s v2 (8 vCPUs, 16 GB RAM, 64

GB Temporary storage)

200 Cottontail Lane, Suite A101E Somerset,
NJ 08873

1 Hayarden Street, Airport City, Lod 7019900
P.O. Box 255, Ben Gurion Airport, Israel, 70100

www.audiocodes.com/corporate/offices-worldwide

Website

AudioCodes Inc.

Tel: [phone] Fax: [phone]

International Headquarters

Tel: [phone] Fax: [phone]

Contact

www.audiocodes.com

1.2 Microsoft Teams BOT Cluster

 Service Fabric Cluster with Silver Durability with a minimum of 5 nodes (for testing or

POCs, Bronze Durability with 1 or 3 nodes can be used). For more information, refer to

Microsoft Service Fabric Cluster.

 Single BOT node with the specifications below can handle up to 40 concurrent DAS calls

or up to 50 concurrent audio calls. For example, the recording of 150 DAS and 150 audio
calls requires 7 nodes:

• Virtual Machine: Tier=Standard, Instance=DS2 V2 (2 vCPUs, 7 GB RAM,

100 GB Temporary storage)

• Windows Server 2016 Datacenter - with Containers

 Additional mandatory Azure resources:

• Load Balancer for BOT Service Fabric Cluster

• Public IP address for the Load Balancer

• Virtual Machine ScaleSet – VMs for BOT Service Fabric Cluster

• Key Vault to store BOT Service Fabric Cluster certificates

• Microsoft Azure Blob Storage

 Optional Azure resources:

• Application Insights to store BOT logs

• App Configuration to store BOT configuration

 SmartTAP 360° for Microsoft Teams availability: SmartTAP 360° for Microsoft Teams

availability is based on Azure Virtual Machines (VM) Service Level Agreement (SLA):

• SmartTAP 360° Server on Azure VM - SLA is 99.9% for one instance and

99.99% can be achieved by deploying the two servers in different
Availability Zones (optionally available at extra cost). Refer to Azure VM

SLA.

• SmartTAP 360° Teams BOT on Azure VM - SLA 99.9%. Refer to Azure VM

SLA.

• SmartTAP 360° Media on Azure BLOB – SLA is 99.9% for Hot tier, and 99%

for Cool Tier. Refer to Azure Blob Storage SLA

• The durability of Azure BLOB using Locally Redundant Storage (LRS) is 11

nines. Refer to Azure Blob Storage Durability

 SmartTAP 360° for Microsoft Teams Backup/Restore: Azure Virtual Machines (VM)

backup/restore procedures are highly recommended.

200 Cottontail Lane, Suite A101E Somerset,
NJ 08873

1 Hayarden Street, Airport City, Lod 7019900
P.O. Box 255, Ben Gurion Airport, Israel, 70100

www.audiocodes.com/corporate/offices-worldwide

Website

AudioCodes Inc.

Tel: [phone] Fax: [phone]

International Headquarters

Tel: [phone] Fax: [phone]

Contact

www.audiocodes.com

Note:

• For integrations with third-party applications, a custom specification is

required.

• DAS call recordings are limited to up to two concurrent DAS recording

playbacks or downloads.

2 Requirements for other Integrations

2.1 Server Requirements

The following table lists the maximum available resources for three different SmartTAP server
profiles and for the Media Proxy and Announcement servers.

Server

SmartTAP server (Low
Profile)

SmartTAP server
(Medium Profile)

Specification



2 Core 2.5 GHz

 6 GB Memory
 2 SATA 7200 RPM

HDD*

 PCIe slots FL /

FH2**



6 Cores 2 GHz****

 8 GB Memory
 2 SATA 7200 RPM

HDD*

 PCIe slots FL /

FH2**

Table 1-1: SmartTAP Server

Available Resources

50 resources (audio only)

25 resources when Media Proxy Service is
installed on the same server (audio only)

150 resources

50 resources when Media Proxy Service is
installed on the same server (audio only)

SmartTAP server***
(High Profile)

200 Cottontail Lane, Suite A101E Somerset,
NJ 08873



12 Core 2 GHz****

 14 GB Memory



300 resources

 500 audio resources

 2 SATA 7200 RPM

HDD*

 PCIe slots FL /

FH2**

1 Hayarden Street, Airport City, Lod 7019900
P.O. Box 255, Ben Gurion Airport, Israel, 70100

www.audiocodes.com/corporate/offices-worldwide

Website