AudioCodes RXVCam50 User Manual

AI 4K UHD Video Conference Camera

RXVCam50 User Manual

This guide provides a brief introduction to the AI 4K UHD Video Conference Camera functions, installation
and operations.

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comply with local electrical safety standards.

transportation, storage and installation.

2. This product should be placed on a stable

warranty.

required.

Safety Precautions

This manual introduces functions, installation and
operations for the camera in details. Please read
this manual thoroughly before installation and
use.

How to Use

To prevent damage to this product or any
product connected to it, this product can only
be used within the specified range:

1. Do not expose the product to rain or

moisture.

2. To prevent the risk of electric shock, do not

open the case. Installation and
maintenance should only be carried out by
qualified technicians.

3. Do not use the product beyond the

specified temperature, humidity or power
supply specifications.

desktop or other horizontal surface. Do not
install the product obliquely, otherwise it
may display an inclined image.

3. If the camera is installed on TV or

computer, the base can be fixed by four
double-sided adhesive trays.

4. Housing of this product is made of organic

materials. Do not expose it to any liquid,
gas or solids which may corrode the shell.

5. Ensure there are no obstacles within

rotation range of the holder.

6. Do not power on before completing

installation.

Do not Disassemble the Product Without

Permission

This product contains no parts which can be

maintained by users themselves. Any damage

caused by dismantling the product by users

without permission is not covered by the

4. Wipe it with a soft, dry cloth when cleaning

the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or
corrosive detergents to avoid scratching
the lens and affecting the image

Electric Safety

Installation and use of this product must strictly

Handle with Care

Avoid damage to product caused by heavy

pressure, strong vibration or immersion during

Install with Caution

1. Do not rotate the camera head violently,

otherwise it may cause a mechanical
failure.

Magnetic Interference

Electromagnetic fields at specific frequencies

may affect the image. This product is Class A. It

may cause radio interference for the household

applications. Appropriate measures are

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Quick Installation Instructions

The figure below illustrates the camera interface.

Camera Interface

1. Camera lens

2. Bracket

3. Tripod fixing hole

4. Positioning hole

5. USB 3.0 output interface

Camera Operation

1. Product Installation: Fix the device on an LCD screen, on top of a computer; place it on a desk top, or on a

tripod mounting.

2. Connect the camera using a USB cable to a computer, a video conference terminal or any other USB

input device. Log in to the video conference software and select a video device.

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Product Overview

 Product Model: RXVCam50

 Camera Dimensions:

 Accessories:

 User Manual

 Wireless remote controller

 USB3.0 Type-A to Type-B, 10FT cable

 2 * AAA batteries

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Main Features

This product is a new 4K UHD ePTZ video conference camera includes built-in AI functions which can
automatically centrally frame all people in a meeting. It also includes perfect functionality and high
performance with advanced ISP processing algorithms so as to provide vivid images with evenly clear
brightness, strong color layering, high resolution, and fantastic color rendition. The product is easy and
convenient to install and maintain and is stable and reliable.

 4K UHD: It employs 1/2.5 inch, 8 million pixels high quality CMOS sensor; supports 4K UHD; provides 4K@

30fps MJPG video resolution at most; and provides clear UHD video and vivid expressions and
movements. At the same time, it is compatible with 1080p and 720p resolution.

 ePTZ: ePTZ and 4x digital zoom

 Dual stream output: The USB3.0 port supports simultaneous main stream and sub-stream output.

 Auto framing: Includes an excellent facial detection algorithm which automatically adjusts the zoom

according to the number of people in the meeting. It can frame all the people in the meeting and display
them in the middle of the scene.

 Wide view angle without distortion: 120° super wide-view angle lens

 Multiple Installations: Standard equipped with a mold clamp. Easy to install on any devices, such as LCD

screen, PC, table and tripod.

 Easy to Use: No need to download driver; USB plug and play

 Wide Applications: Personal video conferencing, enterprise video conferencing, Unified Collaboration etc.

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Specifications

Parameter Description

Camera

Image Sensor 1/2.5-Inch-High Quality 4K CMOS Sensor

Effective Pixels 8.28MP 16:9

Video output port 1* USB3.0, Type B, support audio output over USB3.0

View Angle 126°(D)/120°(H)/85°(V)

Video Format

Min Illumination 0.1Lux (F1.8, AGC ON)

Lens f=2.72mm

Aperture F2.5

Digital zoom 4X

DNR 2D & 3D DNR

Ultra-low
illumination

White Balance Auto / Manual/ One Push/ 3000K/ 3500K/ 4000K/ 4500K/ 5000K/ 5500K/ 6000K/

Focus Auto / Manual/

Exposure Auto / Manual

 Main stream: 3840×2160@30fps、1920×1080P@30fps/25fps、

1280×720P@30fps/25fps, etc.

 Sub-stream:1280×720P@30fps/25fps 、640×480P@30fps/25fps；

320×172P@30fps/25fps, etc.

On/off

6500K/ 7000K

Auto framing On/off/sensitivity

Backlight
compensation

Dual stream On/off

USB Feature

Operation
Systems

Video
Compression
format

On/off

Windows 7(1080p at the most), Windows 8.1, Windows 10; macOS™ 10.10 or higher,
Linux (required for UVC support)

YUY2, MJPG, H.264, H.265

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Parameter Description

USB
communication

UVC, UAC

protocol

PTZ control Support EPTZ

Hardware

 2.4 GHz Intel@ Core 2 Duo processor or higher

requirement

 2GB RAM or more USB 2.0/USB3.0 port (USB 3.0 is needed for 4K video)

Other Parameters

Input Voltage 5V

Input Current 1A(Max.)

Power

5W(Max.)

consumption

Store

-10℃～+60℃

Temperature

Store Humidity

Working

20%～90%

-10℃～+50℃

Temperature

Working

20%～80%

Humidity

Dimension

(W*H*D）222mm×93.25mm×56.5 mm

Weight Approximately 0.53 kg

Application Indoor

Accessory

 User Manual

 Wireless remote controller

 USB3.0 Type-A to Type-B 10FT cable

 2 * AAA batteries

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Interface

External Interface

The external interface connections are displayed in the figure below:

Interface Diagram

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Application

Wireless Remote Controller

head will automatically point to the specified
preset 0 position.

3. Camera Address Selection: Selects the

camera addresses 【1】 【2】 【3】and
【4】(for this camera, only 【1】is used).

4. Number keys: Set or call 0-9 presets.

5. Focus Control key:

 【FOCUS +】: Focus In

 【FOCUS -】: Focus Out

6. Auto key 【AUTO】: Activates the Auto mode

for zoom, focus, pan and tilt.

7. Manual key 【MANUAL】: Activates the

Manual mode for zoom, focus, pan and tilt.

8. Zoom Control key:

 【ZOOM +】: Zoom In

Keys Instructions

1. SET Key 【SET】: This key is used in

combination with other keys to confirm
actions, see use cases below.

2. Standby Key: After a three-second long press,

the camera enters Standby mode. Long press
for three seconds again, the camera will
self-test again and return to the HOME
position.

Note: If preset 0 is set, the camera is not
operational for 12 seconds and the camera

 【ZOOM -】: Zoom Out

9. Set or Clear Preset key:

 【SET PRESET】: Sets preset key + 0-9

number key

 【CLEAR PRESET】: Clears preset key + 0-9

number keys

10. Electronic Pan/Tilt Control Key:

: Up



: Down



 : Left

 : Right

 【HOME】key: Returns to the middle

position or opens the sub-menu.

11. BLC Control Key: Back Light ON / OFF: Turns

the back light on or off.

12. Menu Setting:

 Open or close the On-Screen Display (OSD)

menu

 Enter / exit the OSD menu or return to the

previous menu

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13. Not in Use.

14. Not in Use.

Camera Selection: Select the camera address to
control.

Key Combination Functions:

 【#】+【#】+【#】: Clears all presets

 【*】+【#】+【6】: Restores factory defaults

Basic Operations

Pairing the Wireless Remote Controller with Camera

1. Connect the camera to PC using USB3.0 Type-

A to Type-B cable.

2. On the Wireless Remote Controller: press and

hold the【SET】and【*】 keys
simultaneously for three seconds.

3. The LED indicator on the Wireless Remote

Controller starts flashing.

4. Release the【SET】and【*】 keys

5. Unplug the USB cable from the camera for 1

second; then plug it back.

6. The LED indicator on the Wireless Remote

Controller turns off.

7. The paring process completed successfully.

Key Usage

Pan/Tilt Control

 Up: press

 Down: press

 Left: press

 Right: press

 Back to middle position: press“【HOME】”

 Press and hold the up/down/left/right key,

camera pans/tilts, from slow to fast, until it
reaches its maximum range or as soon as the
key is released.

 Preset setting: For setting a preset position,

first press the “【SET PRESET】” key and then
press the relevant number key 0-9 to set a
specific preset.

Note: 10 preset positions in total are available
for the Wireless remote controller.

 "Press the key" implies a click rather than a

long-press; a note will be included in the User’s
Guide if a long-press for more than one second
is required.

 When a key-combination is required, perform

it in sequence.

For example:【*】+【#】+【F1】" means
press "【*】first, then press"【#】" and last
press"【F1】".

 Preset calling: Press a number key 0-9 directly

to activate a specific preset.

Note: This action is not relevant if the Preset
key has not been configured.

 Preset clearing: to clear a preset position, first

press the “【CLEAR PRESET】” key and then
press the number key 0-9 to clear the specific
preset key.

Note: Press the“【#】” key three times
continuously to cancel all the presets.

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MENU

Language

（

（

（

（

（

）

（

）

English

Default

Close

[↑↓]Select [← →]Change Value

8. Zoom Control:

 Press【ZOOM +】: Zoom In

 Press【ZOOM -】: Zoom Out

Press and hold one of these keys; the camera
zooms in or out and stops zooming as soon as
one of the keys is released.

The above keys are only valid in 【MANUAL 】
mode.

9. Focus Control:

 Press【FOCUS +】: Focus In

 Press【FOCUS -】: Focus Out

Press and hold one of these keys; the camera
focuses in or out and stops focusing as soon as
one of the keys is released.

The above keys are only valid in 【MANUAL 】
mode.

 Auto Focus: Press【AUTO】, the camera

focus operation continues until the key is
released.

Image Style

Exposure）

Color）

Image）

Focus）

Noise Reduction

Auto Zoom

 Language Setting: press 【← →】key to

select Language

 Image Style Setting: press 【← →】key to

select style

Exposure Settings

In the Menu, move the pointer to EXPOSURE, click
【HOME】 and enter the (EXPOSURE SET) as
follows:

Menu Setting

When using MJPG/ H.264 / H.265 compression,
press 【MENU】key to display the menu, using
scroll arrow to point at or highlight the selected
items.

EXPOSURE

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Mode Auto

EV OFF

BLC OFF

Flicker 50Hz

G.Limit 3

DRC 2

 Mode: Auto, Manual, Shutter priority, Iris

priority and Brightness priority.

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 EV: On/Off (only available in auto mode)

 Compensation Level: -7~7 (only available in

auto mode when EV is ON)

 BLC: ON/OFF for options (only available in

auto mode) Dynamic range: adjustable items:
1 ~ 8, close

 Anti-Flicker: OFF/50Hz/60Hz for options (only

available in Auto/Iris priority/Brightness
priority modes)

Color Settings

In the Menu, move the pointer to COLOR, click the
【HOME】and enter the (COLOR SET) as follows:

COLOR

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

WB Mode Auto

 Gain Limit: 0~15(only available in Auto/ Iris

priority /Brightness priority mode)

 WDR: Off,1~8

 Shutter Priority:

1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/2
50,1/350,1/500,1/1000,1/2000,1/3000,1/4000,
1/6000, 1/10000 (only available in Manual and
Shutter priority mode)

 Brightness: 0~23 (only available in Brightness

priority mode)

RG Tuning 0

BG Tuning 0

Saturation 100%

Hue 7

AWB Sensitivity High

 WB Mode: Auto, Manual, One Push, 3000K,

3500K, 4000K, 4500K, 5000K, 5500K, 6000K,
6500K, 7000K

 RG Tuning: -10~10 (only available in Manual

mode)

 BG Tuning: -10~10 (only available in Manual

mode)

 Red Gain: 0~255 (only available in Manual

mode)

 Blue Gain: 0~255 (only available in Manual

mode)

 Saturation: 60%, 70%, 80%, 90%, 100%, 110%,

120%,130%, 140%,150%, 160%, 170%,180%,
190%, 200%

 Hue: 0~14

 AWB Sensitivity: high/middle/low (only

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available in Manual mode)

Image Settings

In the Menu, move the pointer to IMAGE, click
【HOME】and enter the (IMAGE) as follows:

IMAGE

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Brightness 7

Contrast 7

Sharpness 4

Flip-H OFF

Flip-V OFF

B&W-Mode Color

Gamma Default

 Brightness: 0~14

 Contrast: 0~14

 Sharpness: 0~15

FOCUS

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Focus Mode Auto

AF-Zone Center

AF-Sensitivity

Lo

 Focus Mode: Auto, manual, one-push

 AF-Zone: Up, middle, down, overall

 AF-Sensitivity: High, middle, low

Noise Reduction Setting

Note: This setting is only relevant for models
supporting Audio.

In the Menu, move the pointer to NOISE
REDUCTION, click【HOME】and enter the (NOISE
REDUCTION) as follows:

 Flip-H: On/Off

 Flip-V: On/Off

 B&W Mode: color, black/white Gamma:

default, 0.45, 0.50, 0.55, 0.63

 DCI: Dynamic Contrast: Off,1～8

Focus Settings

In the Menu, move the pointer to FOCUS, click
【HOME】and enter the (FOCUS) as follows:

NOISE REDUCTION

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

NR-2D 2

NR-3D 5

Dynamic Hot Pixel OFF

[

↑↓]Select [← →]Change Value

 2D Noise Reduction: Auto, close, 1~7

 3D Noise Reduction: Close, 1~8

 Dynamic Hot Pixel: Close, 1~5

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Auto Framing

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

[↑↓]Select [← →]Change Value

VERSION

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Cam

[↑↓]Select [← →]Change Value

RESTORE DEFAULT

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
[↑↓]Select [← →]Change Value

Auto Framing Settings

In the Menu, move the pointer to AUTO
FRAMING, click

【← →】keys to set ON/OFF.

Dual Stream Setting

In the Menu, move the pointer to DUAL STREAM,
click

【← →】keys to set ON/OFF.

Version

Restore Default

In the Main Menu, move the pointer to RESTORE
DEFAULT, click 【HOME】 and enter RESTORE
DEFAULT:

Click 【← →】keys to set YES/NO
confirm selection.

Note: The video format and color style won’t be
restored.

+【HOME】to

In the Menu, move the pointer to VERSION, this
field displays current software version and is read­only

.

Version 1.0.0 2019-7-31

Note: The Wireless remote controller can control
up to four cameras; however, this product uses
only a single camera. If the camera address is
configured to No. 2, No. 3 or No. 4, this address
restores to No. 1 when all parameters or system
parameters are restored. The user should change
the camera address to No. 1 for normal
operation.

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Maintenance and Troubleshooting

This section describes maintenance and
troubleshooting.

Maintenance

1. Disconnect the camera if it has not been in

use for a long time.

2. Use soft cloth or tissue to clean the camera

cover.

3. Wipe the camera lens with a soft, dry cloth

when cleaning. Wipe it gently with a mild
detergent if required. Do not use strong or
corrosive detergents to avoid scratching the
lens and affecting the image.

Remote Controller does not work

1. Set the camera address to 1 (the camera

address is restored to 1 after restoring default
settings).

2. Repeat the pairing procedure between the

Wireless Remote Controller and the camera.

3. Replace the AAA batteries.

Troubleshooting

No Video Output

1. Check whether the USB cable is securely

connected and that the power indicator light
is ON.

2. Check whether the camera can perform a self-

check after it has restarted.

3. Restart PC.

4. Check whether the camera is successfully

recognized by your PC.

Sometimes an Image is not Displayed

 Check the USB cable quality and whether it is

securely connected.

Image Dithering when Zooming-in or Zooming-out

 Check whether the camera installation position

is stable.

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International

AudioCodes Inc.

Obtaining Documentation and Software

If you have a maintenance and support
agreement with AudioCodes, you can download
the device's latest software version from
AudioCodes' Services Portal at

https://services.audiocodes.com

only).

(registered users

About AudioCodes

AudioCodes Ltd. (NasdaqGS: AUDC) is a leading
vendor of advanced voice networking and media
processing solutions for the digital workplace.
with a commitment to the human voice deeply
embedded in its DNA, AudioCodes enables
enterprises and service providers to build and
operate all-IP voice networks for unified
communications, contact centers and hosted
business services. AudioCodes’ wide range of
innovative products, solutions and services are
used by large multinational enterprises and
leading tier one operators worldwide.

Customer Support

Customer technical support and services are
provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more
information on how to buy technical support for
AudioCodes products and for contact information,
please visit our website at

https://www.audiocodes.com/services­support/maintenance-and-support.

Copyright Statement

All the contents in this manual and its copyright
are owned by the company. No one is allowed to
imitate, copy, or translate this manual without the
company’s permission. This manual contains no
guarantee, standpoint expression or other implies
in any form. Product specification and information
in this manual is for reference only and subject to
change without notice.

Headquarters

1 Hayarden Street,
Airport City
Lod 7019900, Israel
Tel: [phone]
Fax: [phone]

Contact us:

https://www.audiocodes.com/corporate/offices­worldwide

Website: https://www.audiocodes.com/

©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC,
HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant,
MediaPack, What’s Inside Matters, OSN, SmartTAP, User
Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your
Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice,
AudioCodes Meeting Insights, AudioCodes Room Experience
and CloudBond are trademarks or registered trademarks of
AudioCodes Limited. All other products or trademarks are
property of their respective owners. Product specifications are
subject to change without notice

200 Cottontail Lane,
Suite A101E,
Somerset, NJ 08873
Tel: [phone]
Fax: [phone]

Document #: LTRT-18151

Date Published: 05/01/2021

All rights reserved. No reproducing is allowed
without acknowledgement.

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