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RXV80
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AudioCodes RXV80 User Manual

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User's & Administrator’s Manual
AudioCodes High Definition IP Phones Series
RXV80 Standalone Video Collaboration Bar
Version 1.9
User's & Administrator's Manual Contents

Table of Contents

1.1 Highlights ........................................................................................................................ 9
1.2 About AudioCodes’ RX Suite .......................................................................................... 9
1.3 Specifications ................................................................................................................ 10
3.1 Modifying Camera Settings ........................................................................................... 13
3.2 Starting a New Meeting ................................................................................................. 14
3.3 Dialing a Number .......................................................................................................... 17
3.4 Enabling Proximity Join ................................................................................................. 18
3.5 About Microsoft Teams ................................................................................................. 19
3.6 Signing out .................................................................................................................... 19
4.1 Configuring Device Admin Settings ............................................................................... 24
4.1.1 Display Settings ............................................................................................................ 24
4.1.2 Date & Time .................................................................................................................. 25
4.1.3 Wi-Fi Settings ................................................................................................................ 26
Configuring Wi-Fi ............................................................................................ 26
4.1.4 Camera ......................................................................................................................... 28
4.1.5 Bluetooth ....................................................................................................................... 29
4.1.6 Security ......................................................................................................................... 29
4.1.7 Languages & input ........................................................................................................ 31
4.1.8 Modify network .............................................................................................................. 32
4.1.9 Calling ........................................................................................................................... 33
4.1.10 Debugging..................................................................................................................... 35
Log Settings | Collecting Logs ......................................................................... 35
Remote Logging ............................................................................................. 38
Diagnostic Data .............................................................................................. 39
Reset configuration ......................................................................................... 40
Restart Teams app ......................................................................................... 40
Company Portal Login .................................................................................... 40
Getting Company Portal Logs ......................................................................... 40
Launch Mobile Teams .................................................................................... 41
Debug Recording............................................................................................ 41
Erase all data (factory reset) ........................................................................... 42
ADB ............................................................................................................... 43
Screen Capture .............................................................................................. 43
Remote Packet Capture ................................................................................. 43
4.2 Configuring User Settings ............................................................................................. 45
4.2.1 Sound ........................................................................................................................... 45
4.2.2 Accessibility .................................................................................................................. 45
4.2.3 Reboot .......................................................................................................................... 45
4.2.4 About ............................................................................................................................ 46
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RXV80 Standalone Video Collaboration Bar

List of Figures

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User's & Administrator's Manual Contents

List of Tables

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RXV80 Standalone Video Collaboration Bar
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User's & Administrator's Manual Notices
omissions. Updates to this document can be downloaded from

Notice

Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or
https://www.audiocodes.com/library/technical-documents.
This document is subject to change without notice.
Date Published: March-02-2021

Trademarks

AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

WEEE EU Directive

Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product.

Customer Support

Customer technical support and services are provided by AudioCodes or by an authorized AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes products and for contact information, please visit our Web site at
https://www.audiocodes.com/services-support/maintenance-and-support.

Stay in the Loop with AudioCodes

Abbreviations and Terminology

Each abbreviation, unless widely used, is spelled out in full when first used.

Documentation Feedback

AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback form on our Web site at http://online.audiocodes.com/documentation-feedback.

Related Documentation

Document Name
RXV80 Standalone Video Collaboration Bar Deployment Guide
RXV80 Standalone Video Collaboration Bar Release Notes
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User's & Administrator's Manual 1. Introduction

1 Introduction

The AudioCodes RXV80 standalone video collaboration bar delivers an intuitive meeting room experience in video-enabled meeting rooms, and is especially designed for huddle rooms. Integrated processing capabilities deliver unified communication in a standalone device, enabling remote participants to see and hear everyone in the room with outstanding video image clarity and enhanced voice quality.
Developed in partnership with Dolby®, the RXV80 overcomes challenging lighting conditions and variations in room dimensions to capture every detail as if you were actually there. Intelligent Acoustics™ enable full room pickup, ensuring incredible voice quality that enhances quiet and distant voices while isolating every speaker regardless of external disturbances from beyond the room’s confines. The resulting meeting experience empowers every participant to collaborate ­unhindered by meeting room shape, size, or wall texture.

1.1 Highlights

RXV80 feature highlights:
Wide-angle 4K Camera & HDR Video Mapping
Covers a 110° viewing angle capturing every seat in the room even in tight spaces with challenging lighting conditions
Seamless Integration with Leading UC Platforms
Enables quick and easy deployment, installation, and moderation with click-to-join functionality for both video-enabled collaboration and voice-only conference calls.
Intuitive & Cost-effective Meeting Experience
Leverages touch controller and existing TV speakers without relying on personal devices such as laptops or phones.
Operational Efficiency
Enhances meeting experience with centralized management, monitoring, and continuous productivity.
Dynamic Levelling & Intelligent Acoustics™
Boosts quiet or distant voices while distinguishing speech from noise.

1.2 About AudioCodes’ RX Suite

The RX Suite offering initially consisted of a portfolio of meeting room solutions to enhance meeting productivity through high-quality audio conferencing plus the Meeting Insights app to handle meeting recording, post-meeting analytics, and action item follow up.
Collaboration Bars for Microsoft Teams provides customers a simple and easy-to-use Teams meeting experience in more spaces across their organizations. The RX Suite has a line of conferencing devices that address a wide range of meeting room environments from huddle rooms to boardrooms.
The RXV80 Collaboration Bar for Microsoft Teams, part of the RX Suite, dramatically enhances the experience of Teams users seeking next-level experiences.
Jointly developed with Dolby Communications Business Group, the video conferencing solution integrates Dolby audio and video quality with AudioCodes’ expertise in integrating with Microsoft Team s.
The RXV80 ensures that users experience exceptional audio and video quality whether they’re in the meeting room or anywhere else.
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RXV80 Standalone Video Collaboration Bar
Audio range: Super wideband, 160Hz – 16kHz
Encryption: TLS (Transport Layer Security), SRTP encryption for media,

1.3 Specifications

The following table shows the RXV80 specifications.
Feature Details
Table 1-1: Specifications
Video capabilities
Audio
Device Interfaces
Network Provisioning
OS
Ultra HD 4k Image Sensor 1/1.8” CMOS Super-wide Angle Horizontal Field of View: 110° Lens: Fixed focus, f/1.8 aperture HDR video mapping EPTZ capable H.264 Baseline and High Profile Output Resolution: 1080p Frame Rate: 30 fps
Full duplex, noise suppression, acoustic echo cancellation, voice
separation
Audio output through HDMI (developed in partnership with Dolby) 4X beamforming microphone array Voice pickup range: 4.5m (15ft) Audio frequency: G.711a/G.711u/G.722/G.729ab/Opus
Single HDMI output to TV HDMI input (roadmap) USB 3.0 host ports (x2) Wi-Fi (dual band support) Bluetooth (BLE support) Network: 10/100/1000 Mb (RJ-45) network interface Kensington lock Supports tripod mounting
TCP/IP (IPv4), DHCP/ static IP; Time and date synchronization via
SNTP; VLAN support; QoS support: IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and DSCP RTCP support: (RFC 1889)
IP address configuration: TCP/IP (IPv4), DHCP/static IP Time and date synchronization: SNTP QoS support: IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and DSCP
RTCP support: (RFC 1889)
Android 9.0
UC Platform Support
Microsoft Teams Intuitive meeting experience with calendar integration and click-to-join
(one-touch or proximity join experience)
Security
AES256
Network Access Control: IEEE 802.1x Built-in certificate
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User's & Administrator's Manual 2. Setting up the RXV80

2 Setting up the RXV80

Note: See the RXV80 Standalone Video Collaboration Bar Deployment Guide shipped with the
product or available from AudioCodes for information related to the hardware of the RXV80, including:
• Package contents
• Mounting
• Cabling
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User's & Administrator's Manual 3. Getting Started

3 Getting Started

Note: See the RXV80 Standalone Video Collaboration Bar Deployment Guide shipped with
the product or available from AudioCodes for information on how to:
• Synchronize the Remote Controller and the Teams app
• Sign in
To get started:
1. After signing in, view the RXV80 home page.
Figure 3-1: Home Screen

3.1 Modifying Camera Settings

You can modify the camera settings relating to the look and feel of the video user interface, to suit your preferences.
To access the camera settings:
1. On the Remote Controller, long-press the camera icon.
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RXV80 Standalone Video Collaboration Bar
2. Navigate to and select PTZ to create and edit presets using PTZ control. You can create and
edit up to three presets and assign specific pan, tilt, and zoom settings for each one.
3. Navigate to and select Brightness and then adjust the brightness using the -/+ buttons or
the sliding scale.
4. Navigate to and select Contrast and then adjust the contrast using the -/+ buttons or the
sliding scale.
5. Navigate to and select Saturation (perceived color relating to chromatic intensity) and then
adjust it using the -/+ buttons or the sliding scale.
6. Navigate to and select HDR on or off. High Dynamic Range allows dynamic metadata to be
added on a frame-by-frame basis so viewers will always receive the intended image. HDR is adapted to the specific abilities of your monitor, allowing for an improved image.
7. Navigate to and select Reset for the camera settings to return to their defaults.

3.2 Starting a New Meeting

Note: You can navigate and select in the RXV80 using the:
• Remote Controller -OR-
• Touch screen
To start a new meeting:
1. In the home screen shown in the preceding figure, navigate to and select the New Meeting
option.
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Figure 3-2: New meeting – Invite someone
2. In the ‘Invite someone’ field, enter the name of a person to invite; after entering the first
letters in the name, matching contacts from directory are displayed.
Figure 3-3: New meeting – Enter the name of a person
3. Select the name of the person to invite.
Figure 3-4: New meeting – Select the name of a person
4. Invite someone else – or others – and then select Start meeting.
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RXV80 Standalone Video Collaboration Bar
Note: The server allocates a meeting ID number and sends an invite message to all
participant devices. All devices simultaneously indicate an incoming call (the ‘Calling’ screen is displayed). The serv er manages every aspect of the call.
5. Select Accept. Note that according to the icon in the ‘Incoming call’ screen shown in the
preceding figure, the caller has video capability.
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User's & Administrator's Manual 3. Getting Started

3.3 Dialing a Number

You can manually dial someone’s phone number.
To dial a phone number:
1. In the home screen, navigate to and select the Dial pad option.
Figure 3-5: Dial pad
2. Enter the digits of the destination to call and select Call.
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RXV80 Standalone Video Collaboration Bar

3.4 Enabling Proximity Join

This feature enables a user on a device near a meeting space device, to join a meeting. The feature functions in combination with Bluetooth and ‘Bluetooth Beaconing’, an integral feature in Microsoft Teams Rooms (MTRs). The meeting space device here is the RXV80. If you bring a laptop or a Teams Mobile Client near the RXV80, the Teams Mobile Client will offer the RXV80 as the room audio dev ice.
The figure below shows how to select the room audio device.
After you select the room audio device, the meeting is opened without any audio device on your PC client, and then the room meeting device (RXV80) gets a request to join the meeting.
To enable ‘Proximity join’:
In the Settings screen, navigate to and select Proximity join. If it’s disabled, it’ll become
enabled and vice versa.
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User's & Administrator's Manual 3. Getting Started

3.5 About Microsoft Teams

Information about the Microsoft Teams application can be viewed by navigating to and selecting the Settings screen’s About option shown in the preceding figure.

3.6 Signing out

You can sign out of the application as one user and optionally sign in again as another.
To sign out:
Navigate to and select Sign out in the Settings screen shown in the preceding figure.
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User's & Administrator's Manual 4. Configuring Device Settings

4 Configuring Device Settings

The section familiarizes you with the RSV80’s settings. RSV80s are delivered to customers configured with their default settings. Customers can customize these settings to suit specific enterprise requirements.
Note: Navigate and select options using the Remote Controller or Touch screen.
To access device settings:
1. In the home screen, navigate to and select the More option
2. Navigate to and select Settings.
3. Navigate to and select Device settings.
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RXV80 Standalone Video Collaboration Bar
4. Navigate to and select Device Administration.
5. Log in as administrator.
Note: Logging in as Administrator is required for some debugging options. It is password
protected. Default password: 1234. After logging in as an Administrator, you can log out | change password.
6. Select Login.
7. Enter the password in the 'Enter password' field; use the virtual keyboard to enter the
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User's & Administrator's Manual 4. Configuring Device Settings
password (1234). Note that the virtual keyboard pops up for all ‘Settings’ fields to allow inputting characters and / or numbers. Two virtual keyboard types can be displayed: Numeric or QWERTY.
Note: These v irtual keyboards are also displayed when network administrators need to
enter an IP address to debug, or when they need to enter their PIN lock for the security setting.
After logging in, the Settings screen now also displays the settings under the section 'Device admin settings'.
8. Click OK; the Settings screen now also displays ‘Device admin settings’, in addition to the
‘User’ settings.
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RXV80 Standalone Video Collaboration Bar

4.1 Configuring Device Admin Settings

After logging in as Device Administration as shown in the previous section, you can configure Device Administration settings: Display, Date & Time, Wi-Fi, Camera.

4.1.1 Display Settings

Modify these settings to suit your preferences related to the look and feel of the user interface.
To configure Display settings:
1.
Under ‘Device admin settings’, navigate to and select
Display
.
2.
Under ‘Display’, navigate to and select
3.
Navigate to and select the time to lapse before the interface ‘goes to sleep’. Default: 10 minutes.
4.
Navigate to and select
Font size
Sleep
.
.
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User's & Administrator's Manual 4. Configuring Device Settings
5.
Navigate to and select
6.
Navigate to and select

4.1.2 Date & Time

Date and time are automatically retrieved from the deployed Network Time Protocol (NTP) server.
To configure Date & Time:
1.
Under ‘Device admin settings’, navigate to and select
Screen saver
Off
to switch it on and then choose the screen saver.
.
Date & Time
.
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RXV80 Standalone Video Collaboration Bar
Enables the Wi-Fi channel mode:
2. Navigate to and select Use 24-hour format [Allows you to select the Time format].

4.1.3 Wi-Fi Settings

The RXV80 can connect to an Access Point via Wi-Fi.
Note: See the Deployment Guide for detailed information on how to set up Wi-Fi.
To configure Wi-Fi settings:
1.
Under ‘Device admin settings’, navigate to and select Wi-Fi.
2. Navigate to and select Use Wi-Fi.
Configuring Wi-Fi
Network administrators can configure Wi-Fi parameters for the phone. The parameters are concealed from the user's view. Use the following table as reference.
Parameter Description
network/wifi_enabled Enables/disables the Wi-Fi feature.
network/wifi_pc_bridge
network/wifi_ipv4_ method Defines the Dynamic or Static IP address for Wi-Fi.
network/wifi_channel_ mode
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Table 4-1: Wi-Fi Parameters
Enables network connectivity for the PC behind the phone; for debugging purposes.
User's & Administrator's Manual 4. Configuring Device Settings
WPAPERSONAL • WPA2PERSONAL • WPAENTERPRISE •
authentication methods that need
Defines the WPS method. The phone supports PIN and push
Parameter Description
2.4G only 5G only
2.4G+5G
The following table shows the parameters per index. The phone can currently store 16 connected SSIDs.
Table 4-2: Wi-Fi Parameters per Index
Parameter Description
network/wifi/[0-15]/ssid Saves the Access Point’s SSID.
network/wifi/[0- 15]/password
network/wifi/[0- 15]/security
network/wifi/[0- 15]/auto_reconnect
network/wifi/[0- 15]/identity
network/wifi/[0- 15]/anonymous_ identity
network/wifi/[0- 15]/phase2_ authentication
network/wifi/[0-15]/pin_code
network/wifi/[0- 15]/wps_method
network/wifi/[0- 15]/client_cert
Saves the password for some authentication methods which need it, e.g., WPAPERSONAL, WPA2PERSONAL
Saves the Access Point’s authentication method: •
WPA2ENTERPRISE
Configure this parameter to reconnect this SSID automatically.
Saves the identity for some it, e.g., WPAPERSONAL, WPA2PERSONAL
Saves the anonymous identity for some authentication methods that need it, e.g., WPAENTERPRISE, WPA2ENTERPRISE, etc.
Phase 2 authentication for WPAENTERPRISE, WPA2ENTERPRISE.
The phone supports PAP, MSCHAP, MSCHAPV2, CHAP, MD5, GTC
Defines the PIN code for the WPS PIN code authentication method.
button.
Defines the certificate path for WPAENTERPRISE, WPA2ENTERPRISE certificate authentication.
network/wifi/[0- 15]/private_key
Defines the private key path for WPAENTERPRISE, WPA2ENTERPRISE certificate authentication.
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4.1.4 Camera

Settings controlling the look and feel of the video UI can be set to suit individual preferences.
To configure Camera settings:
1.
Under ‘Device admin settings’, navigate to and select
RXV80 Standalone Video Collaboration Bar
Camera
.
2. Navigate to and select Camera settings; the video stream is played and the following is
displayed on the right side of the screen:
3. Create and edit presets using PTZ control. For more information, see:
http://firmware.dolbyvoice.com/firmware/docs/DVH_v5.0/HTML/DolbyVoiceHuddle_Administr ator%27s_Guide_5.0/help_files/topics/t_create_preset_ptzcontrol.html
4. Adjust the camera for lighting conditions. For more information, see:
http://firmware.dolbyvoice.com/firmware/docs/DVH_v5.0/HTML/DolbyVoiceHuddle_Administr ator%27s_Guide_5.0/help_files/topics/t_adjust_image_quality.html
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User's & Administrator's Manual 4. Configuring Device Settings

4.1.5 Bluetooth

Bluetooth is currently used for the Remote Controller and the ‘Proximity Join’ feature. Bluetooth speakers (selected types only) will be supported in the future.
Note: The build in Bluetooth can support only one Bluetooth feature at the time (the Remote
Controller or the ‘Proximity join’ feature). To use both RC and ‘Proximity join’ in parallel, a special External USB to Bluetooth device will be supported in the future.
Bluetooth must be enabled to support use of the Remote Controller and the Proximity Join feature. For information on how to enable/disable Bluetooth and on how to locate the Remote Controller manually (without using the popup automatically displayed at the start to pair the Remote Controller), see the RXV80 Deployment Guide.
To pair a new device:
1. Under ‘Device admin settings’, navigate to and select
2. Navigate to and select
Pair new device
.
Bluetooth
.

4.1.6 Security

As a security precaution, the RXV80 can be locked and unlocked. The setting helps secure
the device against breaches.
To secure the device:
1. Under ‘Device admin settings’, navigate to and select
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Security
.
RXV80 Standalone Video Collaboration Bar
2. Navigate to and select Screen lock [The phone automatically locks after a configured period
to secure it against unwanted use. If left untouched for 10 minutes (default), it automatically locks and is inaccessible to anyone who doesn't know its lock code.]
3. Navigate to and select PIN.
4. Enter a PIN, click Next and then navigate to and select Password; a screen like the
preceding is displayed. Set the password (must also be at least four characters) and then again navigate to and select Next. You’ve successfully configured screen lock.
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4.1.7 Languages & input

This setting allows users to customize inputting to suit personal requirements.
To set language and input:
1. Under ‘Device admin settings’, navigate to and select
2. Navigate to and select Physical keyboard.
Languages & input
.
3. Navigate to and select Show virtual keyboard.
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RXV80 Standalone Video Collaboration Bar

4.1.8 Modify network

This setting enables the Admin user to determine network information and to modify network settings.
To modify network settings:
1. Under ‘Device admin settings’, navigate to and select
2. Navigate to and select:
• IP Address [Read Only]
• IP Settings [DHCP or Static IP]
Modify network
.
• Network state [Read Only]
• Proxy
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User's & Administrator's Manual 4. Configuring Device Settings
Allows you to configure the RSV80 with an HTTP proxy server. Configure the proxy host name and proxy port and then navigate to and select Done.
• 802.1x Settings [Allows enabling 802.1x]
802.1X Authentication is the IEEE Standard for Port-based Network Access Control (PNAC). See https://1.ieee802.org/security/802-1x/ for more information.
• VLAN Settings
♦ Allows you to configure ‘VLAN Discov ery mode’ to Manual configuration, Automatic
configuration (CDP), Automatic configuration (LLDP) or Automatic configuration (CDP+LLDP)]

4.1.9 Calling

This setting enables the user to configure call-associated functionalities to suit personal preferences.
To configure call settings:
1. From the home page, navigate to and select
Settings.
Cisco Discovery Protocol (CDP) is a Cisco proprietary Data Link Layer protocol Link Layer Discovery Protocol (LLDP) is a standard, layer two discovery protocol
♦ Allows you to configure ‘VLAN Interval’.
'VLAN interval' refers to CDP/LLDP advertisements' periodic interval. Default: 30 seconds. You can increase or decrease the intervals between the CDP/LLDP packets that are sent, based on network traffic and topology.
More
and then navigate to and select
2. Navigate to and select Calling.
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RXV80 Standalone Video Collaboration Bar
• In the Calls screen, navigate to and select:
♦ Call forwarding to enable automatically redirecting incoming calls to another
destination.
♦ Also ring to configure other phones to ring on incoming calls; only displayed if Call
forwarding is disabled.
♦ If unanswered to configure the destination to which unanswered calls will be sent;
only displayed if Call forwarding is disabled. Select either Off, Voicemail, Contact or number.
♦ Calls for you to configure the ringtone played on your phone when calls come in. ♦ Forwarded calls ♦ Delegated calls to configure the ringtone played to delegates. ♦ Block calls with no caller ID to block calls that do not have a Caller ID.
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User's & Administrator's Manual 4. Configuring Device Settings

4.1.10 Debugging

Admin users can perform debugging for troubleshooting purposes.
To perform Debugging:
1. In the Settings screen under ‘Device administration’, select Debugging.
2. Use the following debugging features available to Admin users:
• Log settings (see Log Settings)
• Remote Logging (see under Remote Logging)
• Diagnostic Data (see under Diagnostic Data)
• Reset configuration (see under Reset configuration)
• Restart Teams app (see under Restart Teams app)
• Company portal login (see under Company Portal Login)
• Launch mobile teams (see under Launch Mobile Teams)
• Debug Recording (see under Debug Recording)
• Erase all data (see under Erase all dat)
• ADB (see under ADB)
• Screen Capture (see under Screen Capture)
• Remote Packet Capture (see under Remote Packet Capture)
Log Settings | Collecting Logs
Device diagnostics (Logcat) can be collected using the Microsoft Admin Portal. For support purposes, general logs can be collected also using the Microsoft Admin Portal. The logs can help debug Teams application issues and also for issues related to the device.
To configure log settings:
1. In the Debugging screen, select Log settings.
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RXV80 Standalone Video Collaboration Bar
2. Navigate to and select Log Level and then select either
• Verbose, Debug, Info, Warning, Error, Assert -or-None
3. Navigate to and select Log Package Filter and enter the filter.
4. Navigate to and select Log Tag Filter and enter the filter.
5. Navigate to and select Log Buffer Filter.
6. Navigate to and select Current filter for logs.
To collect logs:
1. Reproduce the issue
2. Access Microsoft Admin Portal and under the Devices
tab click the Diagnostics icon.
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User's & Administrator's Manual 4. Configuring Device Settings
Note: The preceding figure is for illustrative purposes. It shows an AudioCodes phone. The same
screen is displayed for the RXV80.
3.
Click the Diagnostics icon.
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RXV80 Standalone Video Collaboration Bar
4. Click Proceed; the logs are uploaded to the server.
5. Click the History
6. Click Download
tab.
to download the logs.
Remote Logging
Remote Logging via Syslog provides the same log level as Device Diagnostics (performed via the Microsoft Admin Portal) with some additional information that may be relevant to device issues (not Teams application issues).
Diagnostics via the Microsoft Admin Portal are saved to the device sdcard and collected after the event. Remote Logging via Syslog is different. The logs are collected in real time.
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User's & Administrator's Manual 4. Configuring Device Settings
To enable Remote Logging via Syslog:
7. Navigate to and select Remote logging.
8. Configure the ‘Remote IP address’ and ‘Remote port’ and enable ‘Remote Logging’; the
device starts sending logs to the Syslog server.
Note: Network administrators can also enable Syslog using Secure Shell (SSH) protocol.
To enable Syslog using SSH protocol, type the following command at the shell
prompt:
setprop persist.ac.rl_address <syslog_server_ip>:<port>.
To disable Syslog using SSH, type the following command at the shell prompt:
setprop persist.ac.rl_address ""
Diagnostic Data
Admin users who need to get logs from the device can dump the logs to the phone’s Secure Digital (SD) Card and then later collect them using Secure Copy Protocol (SCP) based on Secure Shell (SSH) protocol. Whenever an issue occurs, the Admin can dump the logs into the SD Card.
To use the tool:
1. Navigate to and select Diagnostic Data.
2. Navigate to and select OK to confirm ‘Copy logs to sdcard’; the RXV80 creates all necessary
logs and copies them to the its SD Card / Logs folder.
3. Get the logs using SCP notation as follows:
scp -r admin@host_IP:/sdcard/logs/ .
Following are the relevant logs (version and ID may be different to those shown here):
dmesg.log
dumpstate-TEAMS_1.3.16-undated.txt
dumpstate_log-undated-2569.txt
logcat.log
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RXV80 Standalone Video Collaboration Bar
Reset configuration
Admin users can opt to ‘clean up’ their configuration history and return the RXV80 to an Out of Box Experience (OOBE). If the Teams app isn't running well, this might help.
To reset the configuration:
1. Navigate to and select Reset configuration.
2. Navigate to and select OK; all data is erased and default factory settings are restored but
sign-in is retained.
See also:
https://docs.microsoft.com/en-us/MicrosoftTeams/rooms/rooms-operations#microsoft-teams­rooms-reset-factory-restore
Restart Teams app
If the Teams application freezes or malfunctions, a good way to resolve this is to restart the app.
To restart the Teams app:
Navigate to and select Restart Teams app; only the Teams app is restarted.
Company Portal Login
Getting Company Portal Logs
Company Portal logs can be helpful to network administrators when there are issues with signing in to Teams from the phone.
To get Company Portal logs:
1. Reproduce the issue (logs are saved to the device so you first need to reproduce the
issue and then get the logs).
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User's & Administrator's Manual 4. Configuring Device Settings
2.
Log in to the RXV80 as Administrator and then go back.
3. Navigate to and select the Debugging option.
4. Navigate to and select Company Portal login.
5.
In the Device Details screen that opens, navigate to and select
Settings
:
6.
Navigate to and select
Copy Logs
.
Company portal logs are copied to:
sdcard/Android/data/com.microsoft.windowsintune.companyportal/files/
7.
To pull the logs, use ssh:
scp -r admin@hosp_ ip:/sdcard/android/data/com.microsoft.windowsintune.companyportal/files/
Files are quite heavy so you may need to pull them one by one.
Launch Mobile Teams
‘App not found’. N/A in this release.
Debug Recording
This feature enables Admin users to perform media/DSP debugging.
Note: DSP recording can be activated on the fly without requiring the network administrator to
reset the phone.
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RXV80 Standalone Video Collaboration Bar
To reset the configuration:
1. Navigate to and select Debug Recording.
2. Navigate to and select Voice record to enable the feature.
3. Navigate to and select Remote IP address to input the IP address of the device whose
traffic you want to record.
4. Navigate to and select Remote port and input it (Default: 5000).
5. Start Wireshark on your PC to capture audio traffic.
Erase all data (factory reset)
This option is the equivalent of restore to defaults; including logout and device reboot.
To erase all data (factory reset):
1. Navigate to and select Erase all data (factory reset).
2. Navigate to and select Reset Phone.
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User's & Administrator's Manual 4. Configuring Device Settings
ADB
The Android Debug Bridge is a command-line tool used to debug the Teams app. The setting is disabled by default; leave it unchanged at the default unless there’s a real necessity to use it.
To enable ADB:
Navigate to and select the option.
Screen Capture
By default, this setting is enabled. If disabled, the phone won't allow its screens to be captured.
Remote Packet Capture
The ‘rpcapd’ (Remote Packet Capture) network sniffer application allows the Admin user to analyze and debug Android traffic on their desktop PC using the app's integral SSH server. Traffic is captured using the Android OS feature VpnService. Wireshark sshdump tool is supported. Traffic is captured as a pcap file. MITM (Man-in-the-Middle) functionality allows admins to decrypt traffic in Wireshark. Though it’s recommended, others can be used.
To enable Remote Packet Capture:
1. Navigate to and select the option.
2. After 'rpcapd' is enabled on the phone, use Wireshark to connect with it. Follow the steps
to connect to the phone.
below
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RXV80 Standalone Video Collaboration Bar
3. View the phone interfaces. Choose your preferred interface with which to capture packets.
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User's & Administrator's Manual 4. Configuring Device Settings

4.2 Configuring User Settings

In the ‘Settings’ screen you can optionally configure the following User settings: Sound, Accessibility, Reboot and About (read-only).

4.2.1 Sound

You can customize phone volume for a friendlier user experience.
To configure sound settings:
 Under ‘User’, navigate to and select

4.2.2 Accessibility

This option allows users to customize the screen to be reader-friendlier.
To configure the Accessibility setting:
1.
Under ‘User’, navigate to and select
Sound
Accessibility
.
.
2. Adjust the settings to suit personal requirements.

4.2.3 Reboot

Rebooting allows you to exit from and reconnect without needing to sign in again.
To reboot
 Under ‘User’, navigate to and select
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the RXV80
:
Reboot
.

4.2.4 About

The ‘About’ screen gives you quick access to information about the RXV80 deployment.
To access the About screen:
1.
Under ‘User’, navigate to and select
2. Navigate to and select Status.
RXV80 Standalone Video Collaboration Bar
About
.
3. View the RXV80’s firmware information.
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User's & Administrator's Manual 5. Updating Microsoft Teams Devices Remotely

5 Updating Microsoft Teams Devices Remotely

For instructions on how to update Microsoft Teams devices remotely, see
https://docs.microsoft.com/en-us/microsoftteams/devices/remote-update.
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RXV80 Standalone Video Collaboration Bar
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User's & Administrator's Manual 6. Replacing Remote Controller Batteries

6 Replacing Remote Controller Batteries

If the Remote Controller batteries run low, the RXV80 application notifies you about the issue.
Select HIDE to conceal the notification.
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RXV80 Standalone Video Collaboration Bar
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User's & Administrator's Manual 7. Supported Parameters

7 Supported Parameters

Listed here are the configuration file parameters currently supported by Android-based Teams devices. They're in AudioCodes’ UC v ersion format. The parameters are comprised of Microsoft configuration profile settings and AudioCodes’ device-specific parameters.
general/silent_mode = 0 (default)/1
general/power_saving = 0 (default)/1
phone_lock/enabled = 0 (default)/1
phone_lock/timeout = 900 (default) (in units of seconds)
phone_lock/lock_pin = 123456
display/language = English (default)
display/screensaver_enabled = 0/1
display/screensaver_timeout = 1800 (seconds)
display/backlight = 80 (0-100)
display/high_contrast = 0 (default) /1
date_time/timezone = +02:00
date_time/time_dst = 0 (default) /1
date_time/time_format = 12 (default) / 24
network/dhcp_enabled = 0/1
network/ip_address =
network/subnet_mask =
network/default_gateway =
network/primary_dns =
network/pecondary_dns =
network/pc_port = 0/1
office_hours/start = 08:00
office_hours/end = 17:00
logging/enabled = 0/1
logging/levels = Verbose, Debug, Info, Warn, Error, Assert, None
admin/default_password = 1234
admin/ssh_enabled=0/1 (default)
security/SSLCertificateErrorsMode = IGNORE, NOTIFICATION, DISALLOW (default)
security/ca_certificate/[0-4]/uri – uri to download costumer’s root-ca
provisioning/period/daily/time
provisioning/period/hourly/hours_interval
provisioning/period/type = HOURLY, DAILY (def ault), WEEKLY, POWERUP,
EVERY5MIN, EVERY15MIN
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RXV80 Standalone Video Collaboration Bar
provisioning/period/weekly/day
provisioning/period/weekly/time
provisioning/random_provisioning_time
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7. Supported Parameters
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Tel: +972-3-976-4000
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Contact us
Website:
©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.
:
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Document #: LTRT-18171
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