AudioCodes MP-114 Installation Manual
™
MediaPack MP-118 & MP-114
Document #: LTRT-26301 September 2007
Quick Installation Guide
Integration with Microsoft
®
Office
Communications Server 2007
Quick Installation Guide Contents
Version 5.0 3 September 2007
Table of Contents
1 Introduction .................................................................................................................7
2 Quick Start ...................................................................................................................9
3 Configuring the MediaPack ......................................................................................10
3.1 Embedded Web Server Management Tool .....................................................................10
3.1.1 Accessing the Embedded Web Server..............................................................................10
3.1.2 Navigating the Embedded Web Server .............................................................................11
3.1.3 Changing Login Username and Password ........................................................................12
3.1.4 Searching for ini file Parameters........................................................................................13
3.2 Assigning an IP Address to the MediaPack.....................................................................14
3.2.1 Assigning an IP Address using BootP ...............................................................................14
3.2.2 Assigning an IP Address Using CLI via RS-232................................................................15
3.2.3 Assigning an IP Address using HTTP................................................................................16
3.3 Advanced Configuration ..................................................................................................17
3.3.1 Using the ini File ................................................................................................................17
3.3.1.1 Obtaining the ini File from the Web....................................................................17
3.3.1.2 Uploading the ini File to the Gateway.................................................................18
3.3.1.3 Modifying Parameters Specific to Site Deployment ...........................................19
3.3.2 Using the Embedded Web Server .....................................................................................20
3.3.2.1 Defining Mediation Server's IP Address.............................................................20
3.3.2.2 Defining Number of FXO Ports Connected to PBX............................................22
3.3.2.3 Defining Voice Coders........................................................................................23
3.3.2.4 Translating Numbers From / To E.164 Using Manipulation Tables for
PBX/PSTN Connectivity ....................................................................................................23
3.3.2.4.1 Dialing Plan Notation........................................................................25
3.3.2.4.2 Number Normalization Examples.....................................................26
3.3.2.5 Defining Answer Supervision .............................................................................28
3.3.2.6 Defining Automatic Dialing .................................................................................29
3.3.2.7 Enabling Caller ID...............................................................................................30
3.3.2.8 Defining SIP Transport Type ..............................................................................31
3.3.2.9 Defining Disconnect on Broken Connection.......................................................32
3.3.2.10 Defining DTMF Payload Type ............................................................................33
3.3.2.11 Enabling One-Stage Dialing ...............................................................................34
3.3.2.12 Defining Channel Select Mode...........................................................................35
3.3.2.13 Disabling RTCP Attribute ..................................................................................36
4 Backing Up Configuration Settings.........................................................................37
5 Monitoring the Gateway............................................................................................38
5.1 Front-Panel LEDs ............................................................................................................38
5.2 Monitoring the Channels..................................................................................................39
6 Troubleshooting........................................................................................................40
6.1 General Troubleshooting .................................................................................................40
6.2 Restoring Parameters to Factory Default Settings ..........................................................40
6.3 Debugging using a Syslog Server ...................................................................................40
7 Regulatory Information.............................................................................................42
MP-11x & Microsoft Office Communications Server 2007
Quick Installation Guide 4 Document #: LTRT-26301
Reader's Notes
Quick Installation Guide Notices
Version 5.0 5 September 2007
Notices
Notice
This Quick Installation Guide describes the installation and configuration of AudioCodes’ Media Pack
MP-11x FXO SIP analog media gateways for integration with Microsoft® Office Communications
Server 2007.
Information contained in this document is believed to be accurate and reliable at the time of printing.
However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee the
accuracy of printed material after the Date Published nor can it accept responsibility for errors or
omissions. Updates to this document and other documents can be viewed by registered Technical
Support customers at http://www.audiocodes.com under Support / Product Documentation.
© Copyright 2007 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: Sep-17-2007 Date Printed: Sep-18-2007
Tip: When viewing this manual on CD, Web site or on any other electronic copy, all
cross-references are hyperlinked. Click on the page or section numbers (shown
in blue) to reach the individual cross-referenced item directly. To return back to
the point from where you accessed the cross-reference, press the ALT and ◄
keys.
Trademarks
AC logo, Ardito, AudioCoded, AudioCodes, AudioCodes logo, CTI², CTI Squared, InTouch,
IPmedia, Mediant, MediaPack, MP-MLQ, NetCoder, Netrake, Nuera, Open Solutions Network,
OSN, Stretto, 3GX, TrunkPack, VoicePacketizer, VoIPerfect, What's Inside Matters, Your
Gateway To VoIP, are trademarks or registered trademarks of AudioCodes Limited. All other
products or trademarks are property of their respective owners.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with
unsorted waste. Please contact your local recycling authority for disposal of this product.
Customer Support
Customer technical support and service are provided by AudioCodes’ Distributors, Partners, and
Resellers from whom the product was purchased. For Customer support for products purchased
directly from AudioCodes, contact support@audiocodes.com
.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled out in full when first used, and only Industry
standard terms are used throughout this manual.
MP-11x & Microsoft Office Communications Server 2007
Quick Installation Guide 6 Document #: LTRT-26301
Related Documentation
Document # Manual Name
LTRT-656xx (e.g., LTRT-65601 MP-11x & MP-124 SIP Release Notes
LTRT-654xx MP-11x & MP-124 SIP User's Manual
Warning: Ensure that you connect the FXO ports to Central Office (CO) / PBX lines
only.
Warning: The MediaPack is supplied as a sealed unit and must only be installed or
serviced by qualified service personnel.
Warning: Disconnect the MediaPack from the electrical mains and from the Telephone
Network Voltage (TNV) before servicing.
Note: MediaPack and MP-11x refers collectively to the MP-118 and MP-114 FXO
VoIP gateways.
Note: Where “network” appears in this manual, it means LAN, WAN, etc. accessed via
the gateway’s Ethernet interface.
Note: FXO (Foreign Exchange Office) is the interface replacing the analog telephone
and connects to a Public Switched Telephone Network (PSTN) line from the
Central Office (CO) or to a Private Branch Exchange (PBX). The FXO is
designed to receive line voltage and ringing current, supplied from the CO or the
PBX (just like an analog telephone). An FXO VoIP gateway interfaces between
the CO/PBX line and the Internet.
Quick Installation Guide 1. Introduction
Version 5.0 7 September 2007
1 Introduction
This guide provides step-by-step instructions for quickly setting up AudioCodes' MediaPack
(MP-118 and MP-114) Session Initiation Protocol (SIP) voice-over-IP (VoIP) gateways for
intermediating between third-party, private branch exchanges (PBX) or various Public Switched
Telephone Network (PSTN) interfaces, and Microsoft
®
Office Communications Server 2007
(Office Communications Server 2007). For further information regarding Office Communications
Server 2007, refer to Microsoft's Web site (http://www.microsoft.com/uc
).
The figure below illustrates a network architecture with a PBX. In this scenario, the AudioCodes'
gateway connects to the PBX using analog lines (FXO), and to Office Communications Server
2007 through Microsoft
®
Mediation Server (Mediation Server) on the IP network. The MediaPack
gateways ensure interoperability with leading, third-party PBXs.
Figure 1-1: Network Architecture with PBX
The figure below illustrates a network architecture that provides a direct connection to the PSTN
network. In this scenario, the AudioCodes' gateway connects to PSTN using analog lines. At the
other end, the gateway connects to Office Communications Server 2007 through Mediation
Server on the IP network.
Figure 1-2: Network Architecture with PSTN Interface
MP-11x & Microsoft Office Communications Server 2007
Quick Installation Guide 8 Document #: LTRT-26301
The AudioCodes' MP-11x FXO gateway can be integrated in the Office Communications Server
2007 / Unified Communications (UC) environments, by implementing one of the following options:
One-to-One: each PBX line connected to an FXO port on the gateway, serves one Office
Communications Server 2007 user / endpoint (OCS client) and is defined for automatic
dialing for this OCS client. A PBX or PSTN user that wants to call the OCS client, dials the
OCS client's PBX line number.
One-to-Many: group of PBX lines connected to the gateway serves all the OCS clients.
When a new call is received from the PBX, the gateway answers the call and performs one
of the following:
• Plays a dial tone, after which the caller can dial the OCS client's extension number.
• Plays a pre-recorded greeting message to the caller, requesting the caller to dial the
desired OCS client (for example, “Welcome company X, please dial the desired
extension number”). The gateway acts as an interactive voice response (IVR) system.
For this option, you may need to upload a pre-recorded tone file (refer the User's
Manual).
PBX-Sends-Digits: group of Direct Inward Dialing (DID) PBX lines connected to the
gateway serves all the OCS clients. When a new call is received from the PBX, the gateway
answers the call, and then the PBX automatically sends the OCS client number as it was
received.
Quick Installation Guide 2. Quick Start
Version 5.0 9 September 2007
2 Quick Start
This Quick Installation Guide helps you setup the MediaPack gateways for interoperability with
either third-party PBXs or various PSTN interfaces, and Office Communications Server 2007.
Prior knowledge of IP networks is recommended.
Figure 2-1: Required Steps to Install MediaPack
Note: For detailed information on how to fully configure the gateway, refer to the
MediaPack User’s Manuals.
Refer to Section 3.2
Refer to Section 3.3.2
Refer to Section 3.3.1
Refer to Section 3.3.1.1
Refer to Section 3.3.1.2
Refer to Section 3.3.1.3
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Quick Installation Guide 10 Document #: LTRT-26301
3 Configuring the MediaPack
The gateway is supplied with the application software residing on its flash memory (set to factory
default parameters).
Note: This guide assumes that the gateway is running firmware version 5.0. If you are
running an earlier version, please update the version to 5.0 (available on
AudioCodes' Web site -- refer to Section 3.3.1.1 on page 17).
3.1 Embedded Web Server Management Tool
The MediaPack gateway contains an embedded HTTP-based server that provides a userfriendly, client Web interface for gateway configuration and management.
3.1.1 Accessing the Embedded Web Server
The MediaPack's Embedded Web Server is initially accessed using the default IP address
(10.1.10.11), login user name ('Admin'), and login password ('Admin').
Note: Ensure that your MediaPack is in the same subnet as the PC running the Web
browser. If not, refer to Section 3.2 on page 14 for assigning an IP address to
the MediaPack.
¾ To access the Embedded Web Server, take these 4 steps:
1. Open a standard Web-browsing application such as Microsoft™ Internet Explorer™ (Version
6.0 or higher) or Netscape™ Navigator™ (Version 7.2 or higher).
2. In the Web browser's URL address field, enter the IP address of the gateway; the Embedded
Web Server’s ‘Enter Network Password’ screen appears, as shown in the figure below:
Figure 3-1: Enter Network Password Screen
3. Enter the case-sensitive, default username and password. You can later change the login
user name and password, as described in Section 3.1.3 on page 12.
4. Click OK; the Embedded Web Server is accessed, displaying the ‘Quick Setup’ screen.
Quick Installation Guide 3. Configuring the MediaPack
Version 5.0 11 September 2007
3.1.2 Navigating the Embedded Web Server
The main areas of the Web interface are shown in the figure below.
Figure 3-2: MediaPack Web Interface Areas
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Quick Installation Guide 12 Document #: LTRT-26301
3.1.3 Changing Login Username and Password
It's recommended that you change the default user name and password of the Web user account
initially used to access the Embedded Web Server.
¾ To change the user name and password, take these 3 steps:
1. Open the ‘Web User Accounts’ screen (Advanced Configuration menu > Security
Settings > Web User Accounts).
Figure 3-3: Web User Accounts Screen
2. Change the user name by performing the following:
a. In the ‘User Name’ field, enter the new user name (maximum of 19 characters).
b. Click the Change User Name button; the new user name is immediately applied and
the ‘Enter Network Password’ screen appears (shown in Figure 3-1 on page 10).
c. In the ‘Enter Network Password’ screen, enter the new user name (case-sensitive).
3. Change the password by performing the following:
a. In the ‘Current Password’ field, enter the current password.
b. In the 'New Password’ and ‘Confirm New Password’ fields, enter the new password
(maximum of 19 characters).
c. Click the Change Password button; the new password is immediately applied and the
‘Enter Network Password’ screen appears (shown in Figure 3-1 on page 10).
d. In the ‘Enter Network Password’ screen, enter the new password (case-sensitive).
Quick Installation Guide 3. Configuring the MediaPack
Version 5.0 13 September 2007
3.1.4 Searching for ini file Parameters
The Embedded Web Server provides a search engine that allows you to search any ini file
parameter that is configurable using the Embedded Web Server. The search result provides you
with a link to the relevant Web page in which the parameter appears. You can search for a
specific parameter (e.g., 'EnableIPSec') or a sub-string of that parameter (e.g., 'sec'). If you
search for a sub-string, the Embedded Web Server lists all found parameters that contain the
searched sub-string in their parameter names. The Search button, located near the bottom of the
Main menu bar is used to perform parameter searches.
¾ To search for an ini file parameter configurable by the Embedded Web
Server, take these 3 steps:
1. In the 'Search' field, enter the required name or sub-string of the ini file parameter.
2. Click Search; the 'Searched Result' screen appears listing all searched parameter results:
Figure 3-4: Searched Result Screen
3. In the Searched Result list, click the required parameter to open the screen in which the
parameter appears. In the relevant screen, the searched parameter is highlighted in green
for easy identification, as shown in the figure below.
Figure 3-5: Searched Parameter Highlighted in Screen
Note: If the searched parameter is not located, the "No Matches Found For This String"
message is displayed.
1
2
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3.2 Assigning an IP Address to the MediaPack
If the gateway's default IP address (refer to Table 3-1) doesn't correspond to the network in which
Office Communications Server 2007 is installed, you can assign a different IP address to the
gateway, using one of the following methods:
BootP (refer to Section 3.2.1 on page 14)
Command Line Interface (CLI) using the RS-232 interface (refer to Section 3.2.2 on page 15)
Gateway's HTTP-based Embedded Web Server (refer to Section 3.2.3 on page 16)
DHCP (refer to the gateway's User’s Manual)
Table 3-1: Gateway Default Net working Parameters
Network Parameter Default Value
IP address 10.1.10.11
Default subnet mask 255.255.0.0
Default gateway IP address 0.0.0.0
You can use the hardware reset button to restore the gateway's networking parameters to their
factory default values (refer to Section 6.2 on page 40).
3.2.1 Assigning an IP Address using BootP
You can use AudioCodes' Bootstrap Protocol (BootP) or any third-party BootP application to
assign an IP address to the gateway.
¾ To assign an IP address using BootP, take these 3 steps:
1. Open the BootP application.
2. Add a new client by performing the following (for AudioCodes BootP Server application):
a. From the Services menu, choose Clients; the Client Configuration dialog box appears.
b. Add a client configuration for the gateway that you want to initialize, by clicking the Add
New Client
button.
c. Enter the necessary fields (i.e., gateway's MAC address and desired IP address), and
then click OK.
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