AudioCodes MP-104 Quick Start Installation Manual

INTRODUCTION

This quick start guide contains information about how to install and configure the v4.4 Audio­Codes™ MP-104 Gateway. This gateway is the latest version that is available through the
Inter-Tel

PARTS

This shipment consists of the following items:

• AudioCodes MP-1xx Media Gateway Fast Track Installation Guide

• AudioCodes MP-1xx CD-ROM

• Inter-Tel IP Devices CD-ROM (Part No. 827.9162)

• Inter-Tel AudioCodes Quick Start Guide

AudioCodes™ MP-104 Gateway Quick Start Installation Guide

AudioCodes™ MP-104 Gateway

Quick Start Installation Guide

®

CommSource™ division.

August 2004

• Power cord

ADDITIONAL SUPPLIES NEEDED

In addition to the previously listed parts, you will also need an Ethernet cable.

SYSTEM REQUIREMENTS

The following lists the system requirements for installing the AudioCodes MP-104 Gateway:

• Internet Protocol Resource Card (IPRC) firmware version 1.5.2, 8.2.0, or later

• Axxess

The AudioCodes MP-104 Gateway also must meet the following telephony requirements:

• Loop Current: 20mA, preferably down to an 18mA loop current (25 to 45mA may not

• Line Voltage: 24 to 48vdc. Must pass the test called out in EIA/TIA-464B 4.1.2.3.3

• Ring Voltage: 40 to 150 vac ring voltage 20 to 30 Hz. Must pass the requirements

• Db Levels: At least +3dBm without distortion into a 600 ohm load. Must pass the

®

v7.0 or later

suffice and will increase the risk of poor audio).

(generally 42.5V ~56.5V).

called out in EIA/TIA-464B 4.1.2.2.5 (generally 55~130Vrms for Class A;
40~130Vrms for Class B).

transmission requirements called out in Section 5 of EIA/TIA-464B.

SYSTEM DATABASE PROGRAMMING

The IPRC firmware version determines how Axxess is programmed to support the gateways.
For details about system database programming, refer to the documents listed below.

If you are installing the gateway on a:

• v1.5.1 firmware IPRC, see the latest version of the IP Devices Manual.

• v8.2.x or later firmware IPRC, see the Addendum to the v8.0 Installation and Mainte-

nance Manual.

Document Part Number 835.2741-4

A946/3852A

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© Inter-Tel, Inc. August 2004 printed in USA

AudioCodes™ MP-104 Gateway Quick Start Installation Guide

August 2004

AUDIOCODES MP-104 GATEWAY INSTALLATION

This section describes how to install and configure the AudioCodes MP-104 gateway, shown
below.

RESTART BUTTON

The AudioCodes MP-104 FXO gateway supports up to four loop start line (FXO - foreign
exchange office) ports. Although the MP-104 is similar to the MP-100, each gateway uses a
different switch type for configuring the device. The MP-100 uses DIP switches, and the MP­104 uses a command line switch (-fb) (see page 7). For details about command-line switches,
refer to the AudioCodes MP-1xx Media Gateway Fast Track Installation Guide.

The MP-104 on a v8.1 or later system with a v8.2.x or later firmware IPRC supports the peer­to-peer (P2P) audio feature. This feature allows certain IP and SIP devices to transmit and
receive audio directly with each other. With this feature, the audio is not transmitted or
received through the system cabinet. This reduces delay and removes the audio stream from
the Time Division Mulitplex (TDM) highway.

To use P2P audio:

• The devices must be members of the same Network Group.

• The IPRC and IP devices must be upgraded to version 8.1 firmware. (SIP endpoints do

not require firmware upgrades.)

• The devices must terminate on an IPRC with v8.2.x or later firmware.

• There cannot be a NAT or firewall between the communicating devices.

• For SIP endpoints, the latest version of SIP Server (v1.1 or later) must be installed.

Because the devices are not using cabinet resources, devices connected in a P2P call cannot
use the following features:

• Agent Help

• Record-A-Call

• Station Monitor

The MP-104 on a v8.2.x or later IPRC firmware also does not support the following features:

• Tick Tone as an audio source for CO calls. This is normally used for features that
require audio sources, such as the Music-On-Hold feature.

• Pause digits. These digits are normally used to program a speed-dial or other digit
string.

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NOTE: The MP-104 must be running software version 4.2 or later when connected to an IPRC

running version 8.1 or later firmware.

AudioCodes™ MP-104 Gateway Quick Start Installation Guide

August 2004

Quick Start Installation Outline

The following steps outline the MP-104 installation. For details, refer to the pages
shown in parentheses in each step.

To install the MP-104:

1. Unpack the box and check the parts list to make sure nothing is missing from the

shipment.

2. Set up the MP-104 gateway device through the AudioCodes BootP/TFTP Server

program (see page 4).

NOTE: Ensure you have added the -fb command to the ramMP1XXFXO.cmp

and this file is selected as the Boot file (see page 7)

3. Reset the Server. Progress can be viewed in the BootP/TFTP Server window

(make sure it is not paused). See page 9.

4. Configure the MP-104 application through the AudioCodes MP-104 Web

administrator (see page 19).

5. Verify that the Call Agent IP address in the Advanced Configuration - Protocol

Management page matches the IPRC IP address (see page 12).

6. Configure the IPRC ports through the IPRC Administrative Session Web page

and verify the following:

• The gateway is configured as an MGCP gateway and endpoint (the first cir-

cuit), and each additional endpoint is attached to the correct circuit (see

page 19).

• All information is correct (MAC address, IP address, etc.).

• The connection is active in the Circuit Status page.

The AudioCodes MP-104 Gateway is now ready for connection to the CO.

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AudioCodes™ MP-104 Gateway Quick Start Installation Guide

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Setting Up the MP-104

Follow the instructions below to set up the MP-104.

WARNING

DO NOT use the manufacturer-provided CD-ROM that contains generic downloading files
and the Media Pack MP-1xx Media Gateway Fast Track Installation Guide. For the Audio­Codes MP-100/104 Gateway to work properly with the Inter-Tel Axxess system, you must
use the customized downloading files and the quick start guide that are provided on the
Inter-Tel IP Devices CD-ROM (part number 827.9162). Using the manufacturer-provided
files may cause application errors, and the system may not work properly.

To set up the MP-104:

1. Attach the Ethernet cable to the ETH-1 RJ-45 connector to connect to your LAN.

2. Plug in the AC power cord and connect the DC power supply. The green lamps on the

LAN and Ready light-emitting diodes (LEDs) light. For details on LED indicators, refer
to the MP-104 User’s Manual & Installation Guide. The back view of an MP-104 is
shown below.

3. Attach up to four phone lines (e.g., loop start lines) to the RJ-11 connectors.

NOTE: Up to 200 m (660 ft) of 24AWG twisted pair cable can be used for phone lines.

4. Create a new directory (e.g., Audiocodes MP_104) in the Windows Explorer on the PC
that is connected to the MP-104.

NOTE: Make sure the MP-104 and BootP/TFTP Server are on the same submit

because the BootP/TFTP Server does not work across subnets.

5. Unzip the MP104v44 zip file (part no. 841.0165) that is provided in the Inter-Tel IP

Devices CD into this folder.

6. You may want to create a subfolder for the BootP zip file within the same folder, and
unzip the BootP zip file into this folder. The folder looks like the one shown below.

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AudioCodes™ MP-104 Gateway Quick Start Installation Guide

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7. Copy the following files that you just unzipped and paste them into the BootP server
folder (under C:\Program Files\AudioCodes\BootP). This will allow the system to find
the required files automatically.

NOTE: The file names may be different depending on the version and date that the

files are created.

ALSO: The_usa files are for US systems, and the_uk files are for European systems.

• BOOT file (e.g., ramMP10X.cmp) — Contains a compressed, downloadable soft-

ware image file.

• INI file (e.g., MP1XXFXO_usa/uk.ini) — Contains the default settings for the

MP-104.

• Coefficient file (e.g., MP1xx12-1-12khz-fxo_usa.dat or MP1xx10-2-

16khz-TBR21-fxo_uk.dat) — Contains a set of parameters for the signal

processor of the loop interface devices.

• Call Progress Tone file (e.g., call_progress_usa/uk.dat) — Contains the

definitions of the call progress tones that the MP-104 will detect/generate.

8. Open the MP1XXFXO_usa/uk.ini file by using a word processor, such as Notepad,
Microsoft

®

Word, etc. and add the following settings:

• The MP-104 needs to communicate with an IPRC. Determine the IPRC that you

are going to use and enter the IPRC IP address (e.g., 10.1.1.50) in the CallAgentIP
field, as shown below.

NOTE: Programming the IPRC IP address in the .ini file provides a more reliable

Call Agent ID setting for the MP-104, when files are loaded via the TFTP server. If
not modified in the .ini file, this value is overwritten every time the MP-104 files are
reloaded during a reset, using the value in this file. If the .ini file is “read only” by
default, you may need to modify this characteristic to allow updating. To change the
attributes, right-click the file name in the Windows Explorer and open Properties.
Uncheck Read-only in the Attributes field and click OK.

• Enter the endpoint name in the EndpointName field and the gateway name in the

GateWayName field, if necessary. The default values are set to “ACgw” and
“MP104,” respectively. These values must match those in Axxess Database Pro­gramming (under System\Devices and Feature Codes\Trunks) and in the Audio­Codes Web administrator (see page 11).

Enter the endpoint name here.

Enter the IPRC IP address here.

Enter the gateway name here.

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9. Save and close the file as .ini file.

10. Double-click SETUP.EXE in the BootP folder to install the AudioCodes BootP/TFTP

Server application.

11. Double-click bootp.exe (under C:\Program Files\AudioCodes\BootP) to launch the

AudioCodes BootP/TFTP Server program. A reminder message about unpausing the
program after configuring appears. Click OK. The following screen appears.

NOTE: Ensure the AudioCodes BootP/TFTP Server application is the only BootP

server running. If another server is running at the same time, it may cause problems
with the download.

12. Select Preferences from the Edit menu. The following dialog box appears. Select (or

browse to) the directory path, where the four MP-104 configuration files and BootP
files are located, in the Directory text box.

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13. In the main BootP/TFTP Server screen, select Clients from the Services menu or click
the Edit Clients icon ( ). The following blank dialog appears. This Client Configura­tion dialog allows the client (AudioCodes MP-104 gateway) to connect to the server
application for code and configuration updates.

Add New Client Icon

14. Click the Add New Client icon ( ), and configure the settings as described below.

After configuring, the dialog should look like the one shown on the following page.

• Client MAC: Enter the MAC address, which can be found on the bottom of the

MP-104 device.

• Client Name: Enter the desired name (e.g., mp104).

• Tem pl at e: Select <none>.

• IP: Obtain the IP address of the MP-104 from your network administrator, and

enter the value in this field.

• Subnet: Enter the subnet mask of the MP-104.

• Gateway: Obtain the default gateway IP address of the MP-104 from your network

administrator, and enter the value in this field.

• TFTP Server IP: Enter the IP address of the computer that the BootP/TFTP

Server application is running.

• Boot File: Select ramMP10X.cmp from the drop-down list. Then, add the -fb

switch after the file name (ramMP10X.cmp -fb). This switch automatically
burns the ram.cmp into the flash memory.

NOTE: If you do not add the -fb switch, the system will not burn the boot file into

the flash memory automatically.

• INI File: Select MP1XXFXO_usa/uk.ini from the drop-down list.

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15. Highlight the desired client (if you have more than one client) in the list on the left.
Click OK.

NOTE: Make sure the Pause icon ( ) in the main screen is not pressed.

16. Reset the MP-104 by doing one of the following:

—Click Apply & Reset in the Client Configuration dialog.

— Click the RESET button ( ) on the main screen. When prompted, enter the IP

address of the MP-104 and click Reset and Close.

— Unplug the AC power cord from the back of the MP-104 and plug it in again.

— Press the RESTART button, shown on page 2, using a long pinhole tool (such as a

bent paper clip). You should hear a “click” when you press the button.

The green lamps of the LAN and Ready LEDs should change to yellow and return to
green. If the color of the lamps don’t change, try resetting the client by pressing

RESTART button using a long pinhole tool.

NOTE: If you have more than one AudioCodes MP-104 gateway, repeat steps 8

through 14. The endpoint name and gateway name in the .ini file for each gateway
must also be renamed accordingly.

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17. Click Apply. The following blank screen appears.

After a couple of minutes, the BootP status appears, as shown below. If the status does
not appear in the screen, try resetting the client by pressing RESTART button using a
long pinhole tool, and click Apply.

When complete, four files should have loaded and all four should show “100% OK.”
The green lamps on the LAN and Ready LEDs also light. If not, there is a problem with
the file location. Verify that the file location is accurate and reconfigure the Client Con­figuration dialog, if necessary.

Follow the instructions on the following pages to launch the MP-104 Web administrator and
configure the application.

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Configuring the MP-104

Once the BootP Client is set up, configure the MP-104 in the AudioCodes Web administrator.

To configure the MP-104:

1. Open the Web browser and enter the IP address of your MP-104 gateway in the Address
field. Then, press ENTER. The following home page appears.

NOTE: The IP address can be found in the IP field in the Client Configuration dialog,

shown on page 7.

2. When the login dialog box appears, enter the username and password. The default user-

name and password are both Admin (case-sensitive). If you are unable to log on, verify
that the Client Configuration is set up correctly (see page 7).

3. The MP-104 has the following options:

• Quick Setup (see page 11)

• Protocol Management (see page 12)

• Advanced Configuration (see page 13)

• Status and Diagnostics (see page 17)

• Software Update (see page 18)

• Save Configuration (see page 18)

• Reset (see page 18)

To configure the settings, click any of the options and follow the instructions on the fol­lowing pages.

NOTE: Make sure that the Call Agent IP address in the Advanced Configuration - Pro-

tocol Management page matches the IPRC IP address (see page 12).

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AudioCodes™ MP-104 Gateway Quick Start Installation Guide

4. Quick Setup: Configure the Quick Setup field, as described below.

August 2004

• IP Address: Enter the IP address of the MP-104.

• Subnet Mask: Enter the subnet mask of the MP-104.

• Default Gateway Address: Enter the default gateway address if you are using a

static IP address or need to change the subnet mask or gateway address. Ensure
these match those on the IPRC Device Configuration page if using static IP
addressing.

• DNS Primary Server IP: Should be set to 255.255.255.255.

• DNS Secondary Server IP: Should be set to 255.255.255.255.

• Control Protocol Type: Should be set to MGCP.

• Call Agent IP: Should match the IPRC IP address.

• Call Agent Port: Should be set to 2427.

• Call Agent Domain Name: Leave this field blank.

• Gateway Name: Enter the name to identify this gateway on the network, such as

MP104v4.4 (case-sensitive with no spaces or special characters). The default name
is set to the IP address of the MP-104 (e.g., [172.17.112.61]).

NOTE: With a v8.2.x or later firmware IPRC, ensure the names match those in

Axxess Database Programming (under System\Cabinets\IPRC (32­Device)\Devices\MGCP Gateway and Endpoint).

• Endpoint Name: The default endpoint name is “ACgw” (case-sensitive) and

should not be changed to avoid hostname resolution complications. Each endpoint
has a number appended to it. For example, line 1 is assigned the name “ACgw0,”
line 2 is “ACgw1,” and line 4 is “ACgw3.”

NOTE: With a v1.5.1 firmware IPRC, ensure the names match those on the MGCP

Endpoint Name Settings page in the IPRC Web page. With a v8.2.x or later firmware
IPRC, ensure the names match those in Axxess Database Programming (under Sys­tem\Cabinets\IPRC (32-Device)\Devices\MGCP Endpoint).

To restart the system, click RESET.

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5. Protocol Management: Configure the Protocol Management field, as described below.

— Control Protocol Type: Should be set to MGCP.

— Call Agent IP: Should match the IPRC IP address.

— Call Agent Port: Should be set to 2427.

— Call Agent Domain Name: Leave this field blank.

— Redundant Call Agent IP: Should be set to 0.0.0.0.

— Redundant Call Agent Port: Should be set to 2427.

— Redundant Call Agent Domain Name: Leave this field blank. Inter-Tel does

not currently support this feature.

— Communication Layer Timeout: Should be set to 60 seconds.

— Packet Cable Support: Should be set to No.

— Profile: Should be set to NORMAL.

— Gateway Name: Enter the name to identify this gateway on the network, such

as MP104v4.4 (case-sensitive with no spaces or special characters).

NOTE: With a v8.2.x or later firmware IPRC, ensure the names match those in

Axxess Database Programming (under System\Cabinets\IPRC (32­Device)\Devices\MGCP Gateway and Endpoint).

— Endpoint Name: The default endpoint name is “ACgw” (case-sensitive) and

should not be changed to avoid hostname resolution complications. Each end­point has a number appended to it. For example, line 1 is assigned the name
“ACgw0,” line 2 is “ACgw1,” and line 4 is “ACgw3.”

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NOTE: With a v1.5.1 firmware IPRC, ensure the names match those on the

MGCP Endpoint Name Settings page in the IPRC Web page. With a v8.2.x or
later firmware IPRC, ensure the names match those in Axxess Database Pro­gramming (under System\Cabinets\IPRC (32-Device)\Devices\MGCP End­point).

To apply the changes, click SUBMIT.

AudioCodes™ MP-104 Gateway Quick Start Installation Guide

August 2004

6. Advanced Configuration: This page has the Network Settings, Channel Settings, Con-
figuration File, Regional Settings, and Change Password fields.

• Network Settings: Configure the Network Settings as described below.

— IP Address: Enter the IP address of the MP-104.

— Subnet Mask: Enter the subnet mask of the MP-104.

— Default Gateway Address: Enter the default gateway address if you are using

a static IP address or need to change the subnet mask or gateway address.
Ensure these values match those on the IPRC Device Configuration page if
using static IP addressing.

— DNS Primary Server IP: Should be set to 255.255.255.255.

— DNS Secondary Server IP: Should be set to 255.255.255.255.

— Syslog Server IP Address: Leave this field at default or enter any IP address

of a system that is equipped with a system logging application.

— Enable Syslog: Should be set to Disable.

— RTP Base UDP Port: Should be set to 4000.

— RTP IP Diff Serv: Should be set to 0.

—RTP IP TOS: Should be set to 0.

— RTP IP Precedence: Should be set to 0.

— Port 1 Duplex Mode: Shows the mode that your system is using.

— Port 1 Speed: Shows the speed that your system is using.

To apply the changes, click SUBMIT.

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• Channel Settings: Configure the Channel Settings field, as described below.

Programming

Required

Required for

Caller ID

All settings, except the following, should remain the same as they are shown in the
screen. For more details, refer to the AudioCodes MP-104 User’s Manual.

— DTMF Transport Type: Should match the DTMF Encoding Setting on the

IPRC Device page (with a v1.5.2 firmware IPRC) and the settings in Axxess
Database Programming (with a v8.2.0 or later firmware IPRC).

If the system uses G.711 vocoder:

• (With a v1.5.2 firmware IRPC) The Audio Settings and DTMF Encoding

Setting pages in the IPRC Web page must be set to G.711 Mu/A-Law.

• (With a v8.2.0 or later firmware IRPC) The DTMF Encoding Setting

under System\IP-Related Information\Call Configurations in Axxess
Database Programming must be set to G.711 Mu/A-Law.

• The DTMF Transport Type and MF Transport Type, shown above, must

be set to Transparent DTMF and Transparent MF, respectively.

If the system uses G.729 or RFC 2833 vocoder:

• (With a v1.5.2 firmware IRPC) The Audio Settings page in the IPRC Web

page must be set to G. 72 9, and the DTMF Encoding Setting page must be
set to Out-Of-Band.

• (With a v8.2.0 or later firmware IRPC) The DTMF Encoding Setting

under System\IP-Related Information\Call Configurations in Axxess
Database Programming must be set to G. 72 9 or RFC2833.

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• The DTMF Transport Type and MF Transport Type, shown above, must

be set to RFC2833 Relay DTMF and RFC2833 Relay MF, respec­tively.

AudioCodes™ MP-104 Gateway Quick Start Installation Guide

August 2004

— Fax/Modem Bypass Coder Type: Select G711MuLaw for US Systems and

G711Alaw_64 for European Systems.

— If you are using Caller ID receivers, change the following settings as described

below.

• Caller ID Transfer Type: Select MUTE.

• Caller ID Type: Select Bellcore.

To apply the changes, click SUBMIT.

• Configuration File: Allows you to update the .ini file for the gateway.

To download the file, click Get INI FILE.

To upload the file to the gateway, click Browse to select the file that you just

downloaded and then click Send INI File.

To restore the settings, click Restore All Defaults.

NOTE: Uploading an .ini file overwrites the existing settings in the AudioCodes

Configuration Web page. After uploading, you must reprogram the AudioCodes
Configuration (see page 4).

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• Regional Settings: Allows you to update the Call Progress Tone

(call_progress_usa/uk.dat) and Coefficient (MP1xx12-1-12khz-
fxo_usa.dat or MP1xx10-2-16khz-TBR21-fxo_uk.dat) files for the
gateway.

NOTE: Currently the Voice Prompt file is not used on Axxess systems.

To upload the files, click Browse to select the appropriate file(s) and then click
Send File.

To set the date and time, enter the date and time where the gateway is installed and
click Set Data & Time. This is useful when reading logs.

• Change Password: Allows you to change the password. To apply the new pass-

word, click OK.

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7. Status and Diagnostics: Allows you to see the Channel Status, Message Log, and Ver-
sions of the MP-104.

• Channel Status: Indicates the status of the channels, as shown below.

Red Channel

Gray Channel
Blue Channel

Green Channel

• Message Log: Shows the call history.

• Versions: Contains various version information. Make sure you have version ID

4.40.1.0 or later.

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8. Software Update: Allows you to update configuration files using TFTP or HyperText
Transfer Protocol (HTTP).

• Software Upgrade Wizard: Allows you to download the configuration files. This

Wizard is helpful when upgrading to version newer than v4.4. To download the
files, click Start Software Upgrade and follow the instructions on the Wizard.

• Load Auxiliary Files: Allows you to upload the INI, Coefficient, and Call

Progress Tone files. To upload the files, click Browse to select the appropriate
file(s), then click Send File.

NOTE: Currently the Voice Prompt and Pre Recorded Tones files are not used on

Axxess systems.

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9. Save Configuration: Click Save Configuration to save configuration to the system.

10. Reset: Check Burn and click Reset to restart the system.

AudioCodes™ MP-104 Gateway Quick Start Installation Guide

August 2004

Configuring the IPRC

NOTE: The following instructions are used only for a system with a v1.5.1 firmware IPRC. For

instructions about how to configure the IPRC with a v8.2.x or later firmware IPRC, see the
Addendum to the v8.0 Installation and Maintenance Manual.

Once the MP-104 is set up, configure the ports for the MP-104 in the IPRC Web page.

To configure the ports:

1. Open the Web browser and enter the IP address of the IPRC in the Address field.

2. Press ENTER. The IPRC Administrative Session page appears.

3. Select one of the following fields, depending on how you want to setup the ports:

• Quick Setup — Device: Gives you step by step instructions on how to configure

the ports. This is the quickest method.

• Circuit Configuration — Device Type and Device Information: Allows you to

manually configure the ports.

4. Select the port (a.k.a. circuit) to configure and follow the instructions below:

For port 1, select MGCP Gateway Device + Endpoint as the device type.

For ports 2, 3, and 4, select MGCP Add’l Endpoint as the device types.

NOTE: The same rule applies even when you have more than one gateway installed in

a network system. Configure the device type as MGCP Gateway Device+Endpoint for
port 1 and as MGCP Add’l Endpoint for ports 2-4.

Then follow the instructions in the IP Devices Manual for the Quick Setup field and
Circuit Configuration field.

5. Make sure the connection(s) are active in the Circuit Status page.

The AudioCodes MP-104 Gateway is now ready for connection to the CO.

_____________________

Axxess® and Inter-Tel® are registered trademarks of Inter-Tel, Incorporated.
Microsoft
CommSource™ is a trademark of Inter-Tel, Incorporated.
AudioCodes™ is a trademark of AudioCodes Ltd.

®

is a registered trademarks of Microsoft Corporation.

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