AudioCodes MP-100, MP-104 Quick Start Manual

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AudioCodes™ MP-100/104 Gateway

Quick Start Installation Guide

INTRODUCTION

This quick start guide contains information about how to install and configure the AudioCodes™ MP-100/104 Gateway. Although this guide covers both the MP-100 and MP-104 Gateways, the installation instructions apply to the MP-104. This gateway is the latest version that is available through the Inter-Tel refer to the latest version of the IP Devices Manual.

SYSTEM REQUIREMENTS

The following lists the system requirements for installing the AudioCodes MP-100/104 Gateway:

• Internet Protocol Resource Card (IPRC) firmware v1.3 or later

NOTE: To support Session Initiation Protocol (SIP) on the AudioCodes MP-100/104

Gateway, v1.5 or later firmware is required.

AudioCodes™ MP-100/104 Gateway Quick Start Installation Guide

March 2004

CommSource™ division. For details about the MP-100,

• Axxess® v7.0 or later

SYSTEM DATABASE PROGRAMMING

The IPRC firmware version determines how Axxess is programmed to support the gateways. For details about system database programming, refer to the documents listed below.

If you are installing the gateway on a:

• V1.x firmware IPRC, see the latest version of the IP Devices Manual.

• V8.x firmware IPRC, see the Addendum to the v8.0 Installation and Maintenance Man-

ual.

AUDIOCODES MP-100 GATEWAY INSTALLATION

For details about installing the AudioCodes MP-100, refer to the latest version of the IP Devices Manual.

Document Part Number 835.2741-3

A946/3852A

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AUDIOCODES MP-104 GATEWAY INSTALLATION

This section describes how to install and configure the AudioCodes MP-104 gateway, shown below.

RESTART BUTTON

The AudioCodes MP-104 FXO gateway supports up to four loop start line (FXO - foreign exchange office) ports. Although the MP-104 is similar to the MP-100, each gateway uses a different switch type for configuring the device. The MP-100 uses DIP switches, and the MP104 uses a command line switch (-fb) (see page 7). For details about command-line switches, refer to the MP-104 User’s Manual & Installation Guide.

The MP-104 on a v8.x IPRC firmware supports the peer-to-peer (P2P) audio feature. This feature allows certain IP and SIP devices to transmit and receive audio directly with each other. With this feature, the audio is not transmitted or received through the system cabinet. This reduces delay and removes the audio stream from the Time Division Mulitplex (TDM) highway.

To use P2P audio:

• The devices must be members of the same Network Group.

• The IPRC and IP devices must be upgraded to version 8.1 firmware. (SIP endpoints do

not require firmware upgrades.)

• The devices must terminate on an IPRC with v8.x firmware.

• There cannot be a NAT or firewall between the communicating devices.

• For SIP endpoints, the latest version of SIP Server (v1.1 or later) must be installed.

Because the devices are not using cabinet resources, devices connected in a P2P call cannot use the following features:

• Agent Help

• Record-A-Call

• Station Monitor

The MP-104 on a v8.x IPRC firmware also does not support the following features:

• Tick Tone as an audio source for CO calls. This is normally used for features that require audio sources, such as the Music-On-Hold feature.

• Pause digits. These digits are normally used to program a speed-dial or other digit string.

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NOTE: The MP-104 must be running software version 4.2 or later when connected to an IPRC

running version 8.1 firmware.

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Quick Start Installation Outline

The following steps outline the MP-104 installation. For details, refer to the pages shown in parentheses in each step.

To install the MP-104:

1. Unpack the box, and set up the MP-104 gateway device through the AudioCodes

BootP/TFTP Server program (see below).

2. Set up the MP-104 gateway device through the AudioCodes BootP/TFTP Server

program (see page 4).

3. Ensure you have added the -fb command to the ramMP10XFXO.cmp and this

file is selected as the Boot file (see page 7)

4. Reset the Server. Progress can be viewed in the BootP/TFTP Server window

(make sure it is not paused). See page 8.

5. Configure the MP-104 application through the AudioCodes MP-104 Web

administrator (see page 17).

6. Verify that the Call Agent IP address in the Advanced Configuration - Protocol

Management page matches the IPRC IP address (see page 11).

7. Configure the IPRC ports through the IPRC Administrative Session Web page

and verify the following:

• The gateway is configured as an MGCP gateway and endpoint (the first cir-

cuit), and each additional endpoint is attached to the correct circuit (see

page 17).

• All information is correct (MAC address, IP address, etc.).

• The connection is active in the Circuit Status page.

The AudioCodes MP-104 Gateway is now ready for connection to the CO.

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Setting Up the MP-104

Follow the instructions below to set up the MP-104.

To set up the MP-104:

1. Attach the Ethernet cable to the ETH-1 RJ-45 connector to connect to your LAN. To determine the configuration of the MP-104, connect the DC power supply and observe the front panel light-emitting diodes (LEDs). For details on LED indicators, refer to the MP-104 User’s Manual & Installation Guide that is on the CD-ROM. The back view of an MP-104 is shown below.

2. Attach up to four phone lines (e.g., loop start lines) to the RJ-11 connectors.

NOTE: Up to 200 m (660 ft) of 24AWG twisted pair cable can be used for phone lines.

3. Create a new directory (e.g., Audiocodes MP_104) in the Windows Explorer on your PC.

4. Detach and unzip the BootP and MP_104 zip files that are provided in the Inter-Tel AudioCodes CD (part no. 827.9920) into this folder. You may want to create a subfolder for the BootP zip file within the same folder. The folder should look like the one shown below.

5. Double-click Setup.exe (in the BootP folder) to install the AudioCodes BootP server.

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6. Copy the following files that you just unzipped and paste them into the BootP server folder (under C:\Program Files\AudioCodes).

NOTE: The file names may be different depending on the version and date that the

files are created.

• BOOT file (e.g., ramMP10XFXO.cmp) — Contains a compressed, downloadable

software image file.

• INI file (e.g., MP1XXFXP_IT.ini) — Contains the default settings for the MP-

104.

• Coefficient file (e.g., MP1XX12-1-12khz-fxo.dat) — Contains a set of

parameters for the signal processor of the loop interface devices.

• Call Progress Tone file (e.g., call_progress_usa/uk.dat) — Contains the

definitions of the call progress tones that the MP-104 will detect/generate.

NOTE: The _usa files are for US systems, and the_uk files are for European sys-

tems.

7. Open the MP1XXFXO_IT.ini file by using a word processor, such as Notepad,

Microsoft

Word, etc. Add the IPRC IP address in the CallAgentIP field, as shown

below, and save and close the file as .ini file.

NOTE: Programming the IPRC IP address in the .ini file provides a more reliable

Call Agent ID setting for the MP-104, when files are loaded via the TFTP server. If not modified in the .ini file, this value is overwritten every time the MP-104 files are reloaded during a reset, using the value in this file. This .ini file is “read only” by default, therefore, you must modify this characteristic to allow updating. To change the attributes, right-click the file name in the Windows Explorer and open Properties. Uncheck Read-only in the Attributes field and click OK.

Call Agent IP

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8. Double-click bootp.exe to launch the AudioCodes BootP/TPTF Server program. The following screen appears.

NOTE: Ensure the AudioCodes BootP/TFTP Server application is the only BootP

server running. If another server, such as the IPRC, is running at the same time, it may cause problems with the download.

9. Select Preferences from the Edit menu. The following dialog box appears. Enter (or

browse to) the directory path, where the four MP-104 configuration files and BootP files were unzipped, in the Directory text box. Once the correct directory path is displayed, click OK. The main screen is displayed.

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10. In the main BootP/TFTP Server screen, select Clients from the Services menu or click

. The following dialog appears. The Client Configuration dialog allows the client (AudioCodes MP-104 gateway) to connect to the server application for code and configuration updates.

Add New Client Icon

11. Click the Add New Client icon ( ). Highlight the desired client (if you have more

than one client) in the list on the left, and configure the settings as described below.

• Client MAC: Enter the MAC address, which can be found on the bottom of the

MP-104 device.

• Client Name: Enter the desired name (e.g., mp104).

• Tem pl at e: Select <none>.

• IP: Enter the IP address of the MP-104.

• Subnet: Enter the subnet mask of the MP-104.

• Gateway: Enter the gateway IP address of the MP-104.

• TFTP Server IP: Enter the TFTP Server IP address, if applicable.

• Boot File: Select ramMP10XFXO.cmp from the drop-down list. Then, add the -

switch after the file name (ramMP10XFXO.cmp -fb). This switch automati-

fb cally burns the ram.cmp into the flash memory.

• INI File: Select MP1XXFXO_IT.ini from the drop-down list.

• Call Agent: Enter the IPRC IP address.

12. Click OK.

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13. Reset the MP-104 by doing one of the following:

—Click Apply & Reset in the Client Configuration dialog.

— Click the RESET button ( ) on the main screen. When prompted, enter the IP

address of the MP-104 and click OK.

— Unplug the AC power cord from the back of the MP-104 and plug it in again.

— Press the RESTART button, shown on page 2, using a long pinhole tool (such as a

bent paper clip).

NOTE: Make sure the Pause icon ( ) is not pressed in the main screen.

If you have more than one AudioCodes MP-104 gateway, repeat steps 8 and 13.

The BootP status in the BootP/TFTP Server should show “Client Found” and “100% OK” on all four files. If not, there is a problem with the file location. Verify that the file location is accurate and reconfigure the Client Configuration dialog, if necessary.

Once all files are loaded, the green lamps on the LAN and Ready LEDs light. Follow the instructions on the following pages to launch the MP-104 Web administrator and configure the application.

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Configuring the MP-104

Once the BootP Client is set up, configure the MP-104 in the AudioCodes Web administrator.

To configure the MP-104:

1. Open the Web browser and enter the IP address of your MP-104 gateway in the Address field. Then, press ENTER. The following home page appears.

NOTE: The IP address can be found in the IP field in the Client Configuration dialog,

shown on page 7.

2. When the login dialog box appears, enter the username and password. The default user-

name and password are both Admin (case-sensitive). If you are unable to log on, verify that the Client Configuration is set up correctly (see page 7).

3. The MP-104 has the following options:

• Quick Setup (see page 10)

• Protocol Management (see page 11)

• Advanced Configuration (see page 12)

• Status and Diagnostics (see page 15)

• Software Update (see page 16)

• Save Configuration (see page 16)

• Reset (see page 16)

To configure the settings, click any of the options and follow the instructions on the following pages.

NOTE: Make sure that the Call Agent IP address in the Advanced Configuration - Pro-

tocol Management page matches the IPRC IP address (see page 11).

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4. Quick Setup: Configure the Quick Setup field, as described below.

• IP Address: Enter the IP address of the MP-104.

• Subnet Mask: Enter the subnet mask of the MP-104.

• Default Gateway Address: Enter the default gateway address if you are using a

static IP address or need to change the subnet mask or gateway address. Ensure these match those on the IPRC Device Configuration page if using static IP addressing.

• DNS Primary Server IP: Should be set to 255.255.255.255.

• DNS Secondary Server IP: Should be set to 255.255.255.255.

• Control Protocol Type: Should be set to MGCP.

• Call Agent IP: Should match the IPRC IP address.

• Call Agent Port: Should be set to 2427.

• Call Agent Domain Name: Leave this field blank.

• Gateway Name: Enter the name to identify this gateway on the network, such as

MP104v4.2 (case-sensitive with no spaces or special characters). The default name is set to the IP address of the MP-104 (e.g., [172.17.112.61]).

NOTE: With a v8.x firmware IPRC, ensure the names match those in Axxess Data-

base Programming (under System\Cabinets\IPRC (32-Device)\Devices\MGCP Gateway and Endpoint).

• Endpoint Name: The default endpoint name is “ACgw” (case-sensitive) and

should not be changed to avoid hostname resolution complications. Each endpoint has a number appended to it. For example, line 1 is assigned the name “ACgw0,” line 2 is “ACgw1,” and line 4 is “ACgw3.”

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NOTE: With a v1.x firmware IPRC, ensure the names match those on the MGCP

Endpoint Name Settings page in the IPRC Web page. With a v8.x firmware IPRC, ensure the names match those in Axxess Database Programming (under System\Cabinets\IPRC (32-Device)\Devices\MGCP Endpoint).

To restart the system, click RESET.

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5. Protocol Management: Configure the Protocol Management field, as described below.

— Control Protocol Type: Should be set to MGCP.

— Call Agent IP: Should match the IPRC IP address.

NOTE: If the MCGP gateway is behind a firewall or NAT, you must set the Call

Agent IP.

— Call Agent Port: Should be set to 2427.

— Call Agent Domain Name: Leave this field blank.

— Redundant Agent IP: Should be set to 0.0.0.0.

— Redundant Agent Port: Should be set to 2427.

— Redundant Call Agent Domain Name: Leave this field blank. Inter-Tel does

not currently support this feature.

— Communication Layer Timeout: Should be set to 60 seconds.

— Packet Cable Support: Should be set to No.

— Profile: Should be set to NORMAL.

— Gateway Name: Enter the name to identify this gateway on the network, such

as MP104v4.2 (case-sensitive with no spaces or special characters).

NOTE: With a v8.x firmware IPRC, ensure the names match those in Axxess

Database Programming (under System\Cabinets\IPRC (32Device)\Devices\MGCP Gateway and Endpoint).

— Endpoint Name: The default endpoint name is “ACgw” (case-sensitive) and

NOTE: With a v1.x firmware IPRC, ensure the names match those on the

MGCP Endpoint Name Settings page in the IPRC Web page. With a v8.x firmware IPRC, ensure the names match those in Axxess Database Programming (under System\Cabinets\IPRC (32-Device)\Devices\MGCP Endpoint).

To apply the changes, click SUBMIT.

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6. Advanced Configuration: This page has the Network Settings, Channel Settings, Con- figuration File, Regional Settings, and Change Password fields.

• Network Settings: Configure the Network Settings as described below.

Auto

— IP Address: Enter the IP address of the MP-104.

— Subnet Mask: Enter the subnet mask of the MP-104.

— Default Gateway Address: Enter the default gateway address i you are using

a static IP address or need to change the subnet mask or gateway address. Ensure these values match those on the IPRC Device Configuration page if using static IP addressing.

— DNS Primary Server IP: Should be set to 255.255.255.255.

— DNS Secondary Server IP: Should be set to 255.255.255.255.

— SysLog Server IP Address: Leave this field at default or enter any IP address

of a system that is equipped with a system logging application.

— Enable SysLog: Should be set to Disable.

— SNMP Manager IP: Leave this field at default.

— Enable SNMP: Should be set to Disable.

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— RTP Base UDP Port: Should be set to 4000.

—RTP IP TOS: Should be set to 0.

— RTP IP Precedence: Should be set to 0.

— Port 1 Duplex Mode: Shows the mode that your system is using.

— Port 1 Speed: Shows the speed that your system is using.

To apply the changes, click SUBMIT.

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• Channel Settings: Configure the Channel Settings field, as described below.

Required for

Caller ID

All settings, except the following, should remain the same as they are shown in the screen. For more details, refer to the AudioCodes MP-104 User’s Manual.

— DTMF Transport Type: Should match the DTMF Encoding Setting on the

IPRC Device page.

If G. 7 11 is selected in the Audio Settings page on the IPRC Web page, the DTMF Encoding Setting on the IPRC must be G. 711 , and the DTMF Transport Type and MP Transport Type must be set to Transparent MF.

If G. 7 2 9 is selected in the Audio Settings page on the IPRC Web page, the DTMF Encoding Setting on the IPRC must be Out-Of-Band, the DTMF Transport Type must be set to RFC2833 Relay DTMF, and the MF Transport Type must be set to Relay MF.

NOTE:

all transport types (DTMF and V21/22/23/32/34 Modem) must be set to Transparent. RFC2833 Relay DTMF and the Fax Transport Type to Transparent.

— Fax/Modem Bypass Coder Type: Select G711MuLaw for US Systems and

G711Alaw_64 for European Systems.

— If you are using Caller ID receivers, change the following settings as described

below.

If G711 is selected in the Audio Settings page on the IPRC Web page,

If G. 7 2 9 is selected on the IPRC, set the DTMF Transport Type to

• Caller ID Transfer Type: Select MUTE.

• Caller ID Type: Select Bellcore.

To apply the changes, click SUBMIT.

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• Configuration File: Allows you to update the .ini file for the gateway.

To download the file, click Get INI FILE.

To upload the file to the gateway, click Browse to select the file that you just

downloaded and then click Send file.

To restore the settings, click Restore All Defaults.

NOTE: Uploading an .ini file overwrites the existing settings in the AudioCodes

Configuration Web page. After uploading, you must reprogram the AudioCodes Configuration (see page 4).

• Regional Settings: Allows you to update the Call Progress Tone, Coefficient, and

Voice Prompt files for the gateway.

To upload the files, click Browse to select the appropriate file(s) and then click Send file.

To set the date and time, enter the date and time where the gateway is installed and click Set Data & Time. This is useful when reading logs.

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• Change Password: Allows you to change the password. To apply the new pass-

word, click Change Password.

7. Status and Diagnostics: Allows you to see the Channel Status, Message Log, and Ver- sions of the MP-104.

• Channel Status: Indicates the status of the channels, as shown below. The green

channel indicates that the channel is in active.

Green Channel

• Message Log: Shows the call history.

• Versions: Contains various version information. Make sure you have version ID

4.20.6.0 or later.

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8. Software Update: Allows you to update configuration files using TFTP or HyperText Transfer Protocol (HTTP).

• TFTP Download: Allows you to download the BOOT (.cmp) and/or .ini files.

To download the files, enter the required information in the text boxes below and click RESET.

• HTTP Download: Allows you to download the .cmp (a.k.a. BOOT), .ini,

Coefficient, Voice Prompt, and/or Call Progress Tone files. To download the files, click Browse to select the appropriate file(s), then click Send File.

NOTE: You must reset the system after downloading the files.

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9. Save Configuration: Click Save Configuration to save configuration to the system.

10. Reset: Click Restart to restart the system.

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Configuring the IPRC

Once the MP-104 is set up, configure the ports for the MP-104 in the IPRC Web page.

NOTE: The following instructions are used only for a system with a v1.x firmware IPRC.

To configure the ports:

1. Open the Web browser and enter the IP address of the IPRC in the Address field.

2. Press ENTER. The IPRC Administrative Session page appears.

3. Select one of the following fields, depending on how you want to setup the ports:

• Quick Setup — Device: Gives you step by step instructions on how to configure

the ports. This is the quickest method.

• Circuit Configuration — Device Type and Device Information: Allows you to

manually configure the ports.

4. Select the port (a.k.a. circuit) to configure and follow the instructions below:

For port 1, select MGCP Gateway Device + Endpoint as the device type.

For ports 2, 3, and 4, select MGCP Add’l Endpoint as the device types.

NOTE: The same rule applies even when you have more than one gateway installed in

a network system. Configure the device type as MGCP Gateway Device+Endpoint for port 1 and as MGCP Add’l Endpoint for ports 2-4.

Then follow the instructions in the IP Devices Manual for the Quick Setup field and Circuit Configuration field.

5. Make sure the connection(s) are active in the Circuit Status page.

The AudioCodes MP-104 Gateway is now ready for connection to the CO.

_____________________

Axxess® and Inter-Tel® are registered trademarks of Inter-Tel, Incorporated. Microsoft CommSource™ is a trademark of Inter-Tel, Incorporated. AudioCodes™ is a trademark of AudioCodes Ltd.

is a registered trademarks of Microsoft Corporation.

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