Page 1
Hardware Installation Manual
AudioCodes Mediant™ Family of Session Border Controllers (SBC)
Mediant 9000 SBC
Version 7.0
Page 2
Page 3
Hardware Installation Manual Contents
Version 7.0 3 Mediant 9000 SBC
Table of Contents
1 Introduction ......................................................................................................... 9
1.1 Specifications ........................................................................................................... 9
2 Physical Description ........................................................................................ 11
2.1 Physical Dimensions .............................................................................................. 11
2.2 Front Panel ............................................................................................................. 11
2.2.1 Front Panel LEDs .................................................................................................... 12
2.3 Rear Panel ............................................................................................................. 13
2.3.1 Rear Panel LEDs .................................................................................................... 14
3 Deploying the Device ....................................................................................... 15
3.1 Hardware Kit Contents ........................................................................................... 15
3.2 Overview ................................................................................................................ 16
3.3 Rack Identification Legend ..................................................................................... 16
3.4 Installing the Rail Kit into a Rack ............................................................................ 16
3.5 Removing the Rail .................................................................................................. 19
3.6 Securing the Cables ............................................................................................... 19
3.7 Connecting the Power Cords ................................................................................. 20
3.8 Preparing the Product for Integrated Shipping in a Rack ....................................... 20
3.9 Loosening the Shipping Screws ............................................................................. 20
4 Cabling .............................................................................................................. 21
4.1 Grounding ............................................................................................................... 21
4.2 Connecting to Power .............................................................................................. 22
4.2.1 Connecting to AC Power Source ............................................................................ 22
4.2.2 Connecting to DC Power Source ............................................................................ 24
4.3 Connecting Display and Keyboard ......................................................................... 28
4.4 Connecting the Device to the IP Network ............................................................... 28
4.4.1 Viewing Network Port Status .................................................................................. 29
5 Initial Configuration .......................................................................................... 31
5.1 Reconfiguring Default IP Address to Match Customer Network Settings ............... 31
5.2 Licensing the Mediant 9000 ................................................................................... 33
5.2.1 Upgrading your Software License Key.................................................................... 33
5.2.2 Installing your Upgraded Software License Key ..................................................... 34
5.3 Installing an HA System ......................................................................................... 35
5.4 Upgrading ............................................................................................................... 35
6 Hardware Maintenance .................................................................................... 37
6.1 Prerequisites .......................................................................................................... 37
6.1.1 Grounding the Device ............................................................................................. 37
6.1.2 Preventing Electrostatic Discharge Damage .......................................................... 37
6.2 Replacing Power Supply Modules .......................................................................... 38
6.2.1 Replacing AC Power Supply ................................................................................... 38
6.2.2 Replacing 48V DC Power Supply ........................................................................... 38
6.3 Troubleshooting Device Failures ............................................................................ 44
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Mediant 9000 SBC
Hardware Installation Manual 4 Document #: LTRT-41659
A Rescue Options ................................................................................................ 45
A.1 Taking a Snapshot ................................................................................................. 45
A.2 Viewing Available Snapshots ................................................................................. 46
A.3 Changing the Default Snapshot ............................................................................. 46
A.4 Deleting a Snapshot ............................................................................................... 46
A.5 Manual Recovery ................................................................................................... 46
A.5.1 Returning to the Default Snapshot .......................................................................... 47
A.5.2 Fixing the Current Installation ................................................................................. 48
A.5.3 Returning to an Arbitrary Snapshot ......................................................................... 48
A.5.4 Returning to a Factory Snapshot ............................................................................ 48
A.6 Automatic Recovery ............................................................................................... 49
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Hardware Installation Manual Contents
Version 7.0 5 Mediant 9000 SBC
List of Figures
Figure 2-1: Front Panel .......................................................................................................................... 11
Figure 2-2: Front Panel LEDs ................................................................................................................ 12
Figure 2-3: Rear Panel .......................................................................................................................... 13
Figure 2-4: Rear Panel LEDs ................................................................................................................. 14
Figure 4-1: Connecting AC Power Cords to AC Electrical Outlets ........................................................ 23
Figure 4-2: DC Power Supply Module ................................................................................................... 24
Figure 4-3: Removing Blank Cover ........................................................................................................ 26
Figure 4-4: Wire Crimped on Ring Tongue ............................................................................................ 26
Figure 4-5: Removing Safety Cover ...................................................................................................... 26
Figure 4-6: Removing Terminal Block Screws ...................................................................................... 26
Figure 4-7: Attaching Ground Wire ........................................................................................................ 27
Figure 4-8: Attaching Power Wires ........................................................................................................ 27
Figure 4-9: Replacing Safety Cover ....................................................................................................... 27
Figure 4-10: Management String Name per Physical Ethernet Port ..................................................... 28
Figure 4-11: Connecting the Device to the IP Network ......................................................................... 28
Figure 4-12: Viewing Network Port Status ............................................................................................. 29
Figure 5-1: CLI Management Interface .................................................................................................. 31
Figure 5-2: Web Interface ...................................................................................................................... 32
Figure 5-3: Software License Key File with S/N Line ............................................................................ 33
Figure 5-4: Software Upgrade Key Status Page ................................................................................... 34
Figure A-1: CLI Management Interface ................................................................................................. 45
Figure A-2: Main GRUB Menu ............................................................................................................... 47
Figure A-3: Rescue Options Menu ........................................................................................................ 47
Figure A-4: System Returning to Snapshot State ............................................................................. 47
Figure A-5: Selecting a Snapshot .......................................................................................................... 48
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Mediant 9000 SBC
Hardware Installation Manual 6 Document #: LTRT-41659
List of Tables
Table 1-1: Mediant 9000 SBC Specifications .......................................................................................... 9
Table 2-1: Physical Dimensions ............................................................................................................ 11
Table 2-2: Front Panel ........................................................................................................................... 11
Table 2-3: Front-Panel LEDs ................................................................................................................. 12
Table 2-4: Rear Panel ............................................................................................................................ 13
Table 2-5: Rear Panel LEDs .................................................................................................................. 14
Table 4-1: AC Power Supply Specifications .......................................................................................... 22
Table 4-2: DC Power Supply Specifications .......................................................................................... 24
Table 5-1: Default IP Address ................................................................................................................ 31
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Hardware Installation Manual Notices
Version 7.0 7 Mediant 9000 SBC
Notice
This Installation Manual describes the hardware installation of AudioCodes Mediant 9000
Session Border Controller (SBC).
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Before consulting this document, check the
corresponding Release Notes regarding feature preconditions and/or specific support in this
release. In cases where there are discrepancies between this document and the Release
Notes, the information in the Release Notes supersedes that in this document. Updates to
this document and other documents as well as software files can be downloaded by
registered customers at http://www.audiocodes.com/downloads.
© Copyright 2015 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: August-16-2016
Trademarks
AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s
Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP,
3GX, VocaNOM and CloudBond 365 are trademarks or registered trademarks of
AudioCodes Limited All other products or trademarks are property of their respective
owners. Product specifications are subject to chan ge without notice.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and services are provided by AudioCodes or by an authorized
AudioCodes Service Partner. For more information on how to buy technical support for
AudioCodes products and for contact information, please visit our Web site at
www.audiocodes.com/support
.
Abbreviations and Terminology
Each abbreviation, unless widely used, is spelled o ut in full when first used.
Throughout this manual and unless otherwise specified, the term device refers to the
Mediant 9000 SBC.
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Mediant 9000 SBC
Hardware Installation Manual 8 Document #: LTRT-41659
Related Documentation
Manual Name
SIP Release Notes
Mediant 9000 SBC User's Manual
Document Revision Record
LTRT Description
41654 Initial document release for Version 7.0.
41656 Management names of Ethernet ports added.
41659 AC power cable warning (Japanese).
Documentation Feedback
AudioCodes continually strives to produce high quality documentation. If you have any
comments (suggestions or errors) regarding this document, please fill out the
Documentation Feedback form on our Web site at http://www.audiocodes.com/downloads
.
Page 9
Hardware Installation Manual 1. Introduction
Version 7.0 9 Mediant 9000 SBC
1 Introduction
This document provides a hardware description and step-by-step cabling procedures for
AudioCodes' carrier-grade Mediant 9000 SBC.
1.1 Specifications
The table below shows the Mediant 9000 SBC specifications.
Table 1-1: Mediant 9000 SBC Specifications
Resource Specification
Chassis Type
1RU system
CPU
2 x 10 cores, 2.8 GHz, 25M Cache
Memory
64 GB, DDR3-1866/PC3-14900
Network
12 x 1 GbE ports
Disk
Mechanical hard drive, SAS 300 GB
CD/DVD
SATA CD/DVD R/W
Installation Interface
VGA Monitor and Keyboard
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Hardware Installation Manual 2. Physical Description
Version 7.0 11 Mediant 9000 SBC
2 Physical Description
This section provides a physical description of the device.
2.1 Physical Dimensions
The device's physical dimensions are listed in the tabl e below.
Table 2-1: Physical Dimensions
Item Description
Physical Dimensions
43.45 x 62.23 x 2.97 cm (17.11 x 27.5 x 1.7 in)
Weight
17.4 kg (38.4 lb)
Environmental
Operational: 10 to 35°C
2.2 Front Panel
The Mediant 9000 features an 8-SFF (Small Form Factor) cage for standard internal
storage hard drives. The device's front panel is shown in the figures below and described in
the subsequent table.
Figure 2-1: Front Panel
Table 2-2: Front Panel
Item # Description
1 SAS/SATA/SSD drive bay 1
2 SAS/SATA/SSD drive bay 2
3 SAS/SATA/SSD drive bay 3
4 SAS/SATA/SSD drive bay 4
5 SAS/SATA/SSD drive bay 5
6 SAS/SATA/SSD drive bay 6
7 SAS/SATA/SSD drive bay 7
8 Systems Insight Display
9 DVD-ROM drive (optional)
10 SAS/SATA/SSD drive bay 8 (optional)
11 Front video connector (front video port adapter required)
12 USB connectors (2)
13 Serial number tab
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Hardware Installation Manual 12 Document #: LTRT-41659
2.2.1 Front Panel LEDs
The front panel LEDs are shown in the figure below a nd described in the subsequent table.
Figure 2-2: Front Panel LEDs
Table 2-3: Front-Panel LEDs
Item # Description Status
1 UID LED/button
•
Solid blue = Identification is activated.
• Flashing blue = System is being managed remotely.
•
Off = Identification is deactivated.
2
Power On/Standby
button/LED
•
Solid green = System is On.
• Flashing green = Waiting for server power sequence.
• Solid amber = System is in standby, but power is still
applied.
• Off = Power cord is not attached, power supply failure
has occurred, no power supplies are installed, facility
power is not available, or the power button cable is
disconnected
3 Health LED
•
Solid green = System health is normal.
• Flashing amber = System health is degraded.
• Flashing red = System health is critical.
• Fast flashing red = Power fault (check system and
devices).
4
Aggregate network
LED
•
Solid green = Link to network.
• Flashing green = Network activity.
•
Off = No network connection.
1
2
3
4
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Hardware Installation Manual 2. Physical Description
Version 7.0 13 Mediant 9000 SBC
2.3 Rear Panel
The rear panel is displayed in the figure below and described in the subsequent table.
Figure 2-3: Rear Panel
Table 2-4: Rear Panel
Item # Description
1 12 GbE ports
2 Video connector
3
Serial connector
4
HP iLO port (see http://www8.hp.com/us/en/products/servers/ilo/
)
5
USB connectors (4)
6
Power supply bay 1 (primary and redundant power supply supported)
7
Power supply bay 2 (primary and redundant power suppl y supported)
1 1
1 2 3 5
7
4 6
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Hardware Installation Manual 14 Document #: LTRT-41659
2.3.1 Rear Panel LEDs
The rear panel LEDs are shown in the figure below and described in the subsequent table.
Figure 2-4: Rear Panel LEDs
Table 2-5: Rear Panel LEDs
Item # Description Status
1 Standard NIC
activity LED
• Solid green = Activity exists.
• Flashing green = Activity exists.
•
Off = No activity exists.
2 iLO NIC link LED
•
Solid green = Link exists.
•
Off = No link exists.
3 UID button/LED
• Solid blue = Identification is activated.
• Flashing blue = System is being managed remotely.
•
Off = Identification is deactivated.
4 Power Supply 2
LED
•
Solid green = Normal.
• Off = One or more of the following conditions exists:
AC power unavailable.
Power supply failed.
Power supply in standby mode.
Power supply exceeded current limit.
5 Power Supply 1
LED
• Solid green = Normal.
• Off = One or more of the following conditions exists:
AC power unavailable.
Power supply failed.
Power supply in standby mode.
Power supply exceeded current limit.
1 2
5
4
3
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Hardware Installation Manual 3. Deploying the Device
Version 7.0 15 Mediant 9000 SBC
3 Deploying the Device
This section shows how to deploy the device in a commercial rack mount kit.
3.1 Hardware Kit Contents
Warning: To reduce the risk of personal injury or damage
to the equipment, at least two
people are required to lift the server during installat i on or removal.
Note:
When installing the rack rails, be sure they are oriented Front Left and Front Right,
as indicated on the rails.
You must provide:
Screws to secure the slide mounting bracket assemblies in a threaded-hole rack
Cage nuts for a round-hole rack
Screws that fit a threaded-hole rack
The appropriate screwdriver for the screws
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3.2 Overview
This rack hardware kit supports a variety of products in round-, square-, or threaded-hole
racks. Use the legend to identify installation steps appropriate to the type of rack.
Note:
If you are shipping the server installed in a rack, see the additional instructions
located in "Preparing the product for integrated shipping in a rack" before proceeding.
3.3 Rack Identification Legend
Round-hole racks Square-hole racks Threaded-hole racks
No tools required No tools required -
3.4 Installing the Rail Kit into a Rack
Warning: To avoid risk of personal injury or damage
to the equipment, do not stack
anything on top of rail-mounted equipment or use
it as a work surface when extended
from the rack.
Caution: Always plan the rack installation so that the hea
viest item is on the bottom of
the rack. Install the heaviest item first, and cont
inue to populate the rack from the bottom
to the top.
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Hardware Installation Manual 3. Deploying the Device
Version 7.0 17 Mediant 9000 SBC
↓
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Hardware Installation Manual 18 Document #: LTRT-41659
Warning:
To reduce the risk of personal injury or equipment damage, be sure that the
rack is adequately stabilized before sliding the inner slides into the slide mounting bracket
assemblies.
Warning: To reduce the risk of personal injury or
damage to the equipment, at least two
people are required to lift the server during installat i on or removal.
Caution:
Be sure to keep the product parallel to the floor when sliding the inner slides
into the slide mounting bracket. Tilting the product
up or down could result in damage to
the slides.
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Hardware Installation Manual 3. Deploying the Device
Version 7.0 19 Mediant 9000 SBC
3.5 Removing the Rail
When removing the rail from the rack, always remove t he f ront of the rail first.
3.6 Securing the Cables
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Hardware Installation Manual 20 Document #: LTRT-41659
3.7 Connecting the Power Cords
After completing all installation and cable management procedures, you can co nnect the
power cords to the facility power source. See Section 4.2 on page 22 for detailed
information. The installation is complete.
3.8 Preparing the Product for Integrated Shipping in a
Rack
Note:
You must provide screws to secure the slide mounting bracket assemblies in a
threaded-hole rack.
Note: Use the integrated shipping hardware included with this kit to prepare a square-
hole rack for integrated shipping.
3.9 Loosening the Shipping Screws
To slide the server out of the rack, open the latches and loosen the shipping screws.
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Hardware Installation Manual 4. Cabling
Version 7.0 21 Mediant 9000 SBC
4 Cabling
This section shows how to cable the device. Intra-building connections of the device
require the use of shielded cables grounded at both ends.
Caution: The intra-building ports of the equipment are suitable for connection to intra-
building or unexposed wiring or cabling only. The intra-building ports of the equipment
must not be metallically connected to interfaces that connect to the Outside Plant
(OSP) or its wiring. These interfaces are designed for use as intra-building interfaces
only (Type 2 or Type 4 ports, as described in GR-1089–CORE, Issue 4) and requires
isolation from the exposed OSP cabling. The addition of primary protectors is not
sufficient protection to connect these interfaces metallically to OSP wiring.
4.1 Grounding
The device is intended for use in both common bonding networks and isolated bonding
networks. Grounding must comply with local, national, and other applicable government
codes and regulations. Dedicated safety grounds are implemented on both the AC and DC
versions of the product. The AC product uses a standard three wire cord that includes a
safety ground for each power supply. The DC product has a dedicated ground screw on
each power supply.
Warning: To ensure the safety ground, at least one power supply with an
appropriately terminated ground lead must be install ed at all times.
Tip: To ensure the safety ground, at least one power supply with an appropriately
terminated ground lead must be installed at all t i m es.
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Hardware Installation Manual 22 Document #: LTRT-41659
4.2 Connecting to Power
This section shows how to connect the device to the power supply. The device can be
connected to an AC or DC power source.
You can connect both Power Supply modules (1 and 2), for 1+1 power load-sharing and
redundancy. Each module provides a power socket on the device's rear panel. If both
power modules are used, make sure that you connect each one to a different power supply
socket.
Note: When connecting both Power Supply modules, the two AC power sources must
have the same ground potential.
Warning: The device must be connected (by service personnel) to a socket-outlet with
a protective earthing connection.
4.2.1 Connecting to AC Power Source
The AC power supply specifications are listed in the table below.
Table 4-1: AC Power Supply Specifications
Specification Value
Input requirements -
Rated input voltage 100 V AC–240 V AC
Rated input frequency 50 Hz or 60 Hz
Rated input current 3.5 - 8.5A
Rated input power
843 W at 100 V AC input
811 W at 200 V AC input
Btus per hour
2878 at 100 V AC input
2769 at 200 V AC input
Power supply output -
Rated steady-state power
750 W at 100 V to 120 V AC input
750W at 200 V to 240 V AC input
Maximum peak power
750W at 100 V to 120 V AC input
750W at 200 V to 240 V AC input
Warning: Use only the AC power cord supplied with the devic e.
ご注意
本製品に添付の電源ケーブルは、Mediant 9000 に専用設計されているため、汎用性が
ありません. 本電源ケーブルを他の機器に使用されないよう、ご注意ください.
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Hardware Installation Manual 4. Cabling
Version 7.0 23 Mediant 9000 SBC
Caution: To reduce the risk of electric shock or dama ge to the equipment:
• Do not disable the power cord grounding plug. The groundi ng plug is an important
safety feature.
• Plug the power cord into a grounded (earthed) electric al outlet that is easily accessible
at all times.
• Unplug the power cord from the power supply to disconne ct power to the equipment.
• Do not route the power cord where it can be walked on or pinch ed by items placed
against it. Pay particular attention to the plug, elect rical outlet, and the point where the
cord extends from the server.
Note:
• This equipment is intended for installation where t he NEC (National Electrical
Code) applies.
• The safety ground of the AC power cord must terminate the chassis to the interior
equipment grounding system.
To connect the device to the AC power supply:
1. Connect the AC power cord (supplied) to one of the power sockets located on the rear
panel.
Figure 4-1: Connecting AC Power Cords to AC Electrical Outlets
2. Connect the other end of the power cord to a standard AC electrical outlet (100-
240V~50-60 Hz).
3. For load sharing and power redundancy, repeat steps 1 through 2, but using the
power socket of the second Power Supply module and connecting this to a different
supply circuit.
4. Turn on the power at the power source (if required).
5. Check that the POWER LED on each Power Supply module (front panel) is lit green.
This indicates that the device is receiving power.
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Hardware Installation Manual 24 Document #: LTRT-41659
4.2.2 Connecting to DC Power Source
The DC power supply module is shown below:
Figure 4-2: DC Power Supply Module
The DC power supply specifications are listed in the table below.
Table 4-2: DC Power Supply Specifications
Specification Value
Input requirements -
Rated input voltage
-36 V DC to -72 V DC
-48 V DC nominal input
Rated input current
23 A at -36 V DC input
17 A at -48 V DC input, nominal input
12 A at -72 V DC input
Rated input power (W)
840 W at -36 V DC input
820 W at -48 V DC input, nominal input
830 W at -72 V DC input
Rated input power (Btus per hour)
2865 at -36 V DC input
2796 at -48 V DC input, nominal input
2830 at -72 V DC input
Power supply output -
Rated steady-state power (W) 750 W
Maximum peak power (W) 750 W
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Hardware Installation Manual 4. Cabling
Version 7.0 25 Mediant 9000 SBC
Caution:
This equipment is designed to permit the connection of the earthed conductor of the DC
supply circuit to the earthing conductor at the equipment. If this connection is made, all
of the following must be met:
• This equipment must be connected directly to the DC supply system earthing
electrode conductor or to a bonding jumper from an eart hi ng terminal bar or bus to
which the DC supply system earthing electrode conductor is connected.
• This equipment must be located in the same immedi ate area (such as adjacent
cabinets) as any other equipment that has a connection between the earthed
conductor of the same DC supply circuit and the earthing co nductor, and also the
point of earthing of the DC system. The DC system must be earthed elsewhere.
• The DC supply source is to be located within the same premises as the equipment.
• Switching or disconnecting devices must not be in t he eart hed circuit conductor
between the DC source and the point of connection of the earthing electrode
conductor.
Caution:
To reduce the risk of electric shock or energy hazards:
• This equipment must be installed by trained service personnel, as defined by the
NEC and IEC 60950-1, Second Edition, the standard for Safety of Information
Technology Equipment.
• Connect the equipment to a reliably grounded SELV source. An SELV source is a
secondary circuit that is designed so normal and singl e fault conditions do not cause
the voltages to exceed a safe level (60 V DC).
• The branch circuit overcurrent protection must be rated 24 A.
Caution:
• When installing a DC power supply, the ground wire must be connected before the
positive or negative leads.
• Remove power from the power supply before perform ing any installation steps or
maintenance on the power supply.
Notes:
• The DC power cord is not supplied.
• If you are not using an HP input cable, use an HP-app rov ed 10 or 12 AWG green
and yellow ground cable, no shorter than 150 cm (59.06 in), and 10 or 12 AWG
power cables.
To connect the device to the DC power supply:
1. Make sure that the power supply module is partially extracted from the chassis slot.
This facilitates cable attachment described hereafter.
2. Remove the blank cover p rot ect ing the DC power inlet on the rear panel.
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Hardware Installation Manual 26 Document #: LTRT-41659
Figure 4-3: Removing Blank Cover
3. Make sure that t he cable is disconnected from the 48V DC power source.
4. Cut the DC power cord wire ends no shorter than 150 cm (59.06 in), and then crimp
(using a crimping tool) ring tongues to the power and ground wires from the 48V
power source.
Notes:
• The power supply uses two power ring tongues and one ground ring tongue; they
are not interchangeable.
• The ring tongues must be UL approved and accommodate 12 gauge wires.
Figure 4-4: Wire Crimped on Ring Tongue
5. Remove the safety cover from the terminal block on the front of the power supply
module.
Figure 4-5: Removing Safety Cover
6. Remove the screws from the terminal block.
Note: The minimum nominal thread diameter of a pillar or stud type terminal must be
3.5 mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in).
Figure 4-6: Removing Terminal Block Screws
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Hardware Installation Manual 4. Cabling
Version 7.0 27 Mediant 9000 SBC
7. Attach the ground (earthed) wire to the ground screw and washer, and tighten to 1.47
N m (13 lb-in) of torque. The ground wire must be connected before the positive or
negative lead wires.
Figure 4-7: Attaching Ground Wire
8. Attach the power ring tongues to the terminal block, following the polarity label below
the terminal block, and then tighten the screws to 1.47 N m (13 lb-in) of torque.
Figure 4-8: Attaching Power Wires
9. Replace the safety cover.
Figure 4-9: Replacing Safety Cover
10. Insert the power supply module into the chassis' power supply bay (slot) until it clicks
into place.
11. Route the power cord at your installation site, as required.
12. Make sure the 48V DC power source is off or the PDU breaker is in the off position,
and then connect the power cord to the 48V DC power source or PDU.
13. Turn on the 48V power source or switch the PDU breaker to the on position to supply
48V to the power supply.
14. Verify that the green power supply LED is on.
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Mediant 9000 SBC
Hardware Installation Manual 28 Document #: LTRT-41659
4.3 Connecting Display and Keyboard
To perform initial configuration, display and keyboard are required.
Connect the display to the 15-pin HD D-Sub (HD-15) VGA port on the Mediant 9000.
Connect the keyboard to the USB port.
4.4 Connecting the Device to the IP Network
This section shows how to connect the device to the IP net wor k.
The device's management interface uses special string names to represent the Ethernet
ports, as shown in the figure below:
Figure 4-10: Management String Name per Physical Ethernet Port
To connect the device to the IP network:
Use an Ethernet cable to connect an RJ-45 network port on the server's rear panel to
the LAN.
Figure 4-11: Connecting the Device to the IP Network
Notes:
1. Port GE_1 is used for OAM&P.
2. The HP iLO port is not used for manage ment of the SBC application; it's used only
for hardware management. See http://www8.hp.com/us/en/products/servers/ilo/ for
more information.
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Hardware Installation Manual 4. Cabling
Version 7.0 29 Mediant 9000 SBC
4.4.1 Viewing Network Port Status
Use the show voip ports CLI command to view network port status (up/down) and
MAC address.
Figure 4-12: Viewing Network Port Status
# show voip ports
Port Num Port Name MAC Address Speed Duplexity Link Status Native VLAN Driver Info
-------- --------- ----------- ----- --------- ----------- ----------- ----------1 GE_1 f4:ce:46:a5:3f:98 UP 1 igb rx-zc
2 GE_2 f4:ce:46:a5:3f:99 DOWN 1 igb rx-zc
3 GE_3 f4:ce:46:a5:3f:9a DOWN 1 igb rx-zc
4 GE_4 f4:ce:46:a5:3f:9b DOWN 1 igb rx-zc
5 GE_5 f4:ce:46:a5:4f:98 DOWN 1 igb rx-zc
6 GE_6 f4:ce:46:a5:4f:99 DOWN 1 igb rx-zc
7 GE_7 f4:ce:46:a5:4f:9a DOWN 1 igb rx-zc
8 GE_8 f4:ce:46:a5:4f:9b DOWN 1 igb rx-zc
9 GE_9 f4:ce:46:a5:a4:40 DOWN 1 igb rx-zc
10 GE_10 f4:ce:46:a5:a4:41 DOWN 1 igb rx-zc
11 GE_11 f4:ce:46:a5:a4:42 DOWN 1 igb rx-zc
12 GE_12 f4:ce:46:a5:a4:43 DOWN 1 igb rx-zc
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Hardware Installation Manual 5. Initial Configuration
Version 7.0 31 Mediant 9000 SBC
5 Initial Configuration
5.1 Reconfiguring Default IP Address to Match
Customer Network Settings
The Mediant 9000 is supplied with software preinstalled. By default, the device is assigned
with a default IP address that will most likely be inacc essible from the customer's network.
Table 5-1: Default IP Address
Parameter
Value
IP Address
192.168.0.1
Subnet Mask
255.255.255.0
Reconfigure the IP address in order to connect to the Mediant 9000's Web-based
management tool (hereafter referred to as 'Web interface').
To reconfigure the IP address using CLI:
1. Use the VGA monitor and keyboard to connect to the CLI management interface.
2. At the prompt, type the username (default is Admin - case sensitive), and then press
ENTER:
Username: Admin
3. At the prompt, type the password (default is Admin - case sensitive), and then press
ENTER:
Password: Admin
Figure 5-1: CLI Management Interface
4. At the prompt, type enable and press ENTER:
> enable
5. At the prompt, type the password again and press ENTER:
Password: Admin
6. At the prompt, type the following commands to access the network interface
configuration:
# configure voip
(config-voip)# interface network-if 0
(network-if-0)#
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Note: Use the Tab key to auto-complete partially entered commands.
7. At the prompt, type the following commands to configure the IP address, prefix length
and default gateway:
(network-if-0)# ip-address 10.4.212.155
(network-if-0)# prefix-length 16
(network-if-0)# gateway 10.4.0.1
(network-if-0)# exit
(config-voip)#
8. At the prompt, type exit to complete the network-if configuration:
(network-if-0)# exit
9. If Mediant 9000 is connected to the IP network that uses VLAN ID (for example, VLAN
ID 10), type the following commands to configure it (o t herwise skip to step 10):
(config-voip)# interface network-dev 0
(network-dev-0)# vlan-id 10
(network-dev-0)# tagging tagged
(network-dev-0)# exit
10. At the prompt, type exit to complete the configuration:
(config-voip)# exit
11. At the prompt, make sure that port #1 is connected (Link is UP) using the show voip
ports CLI command as described in Section 4.4.1 on page 29.
Port #1 is mapped to network-if-0 by default.
12. At the prompt, type reload now to reset the product and activate the new
configuration:
# reload now
After the Mediant 9000 restarts, connect to it s Web interface to continue the provisioning. See
the Mediant 9000 User's Manual for details.
Figure 5-2: Web Interface
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Hardware Installation Manual 5. Initial Configuration
Version 7.0 33 Mediant 9000 SBC
5.2 Licensing the Mediant 9000
The Mediant 9000 is supplied with software and Software License Key preinstalled. Use
the preinstalled Software License Key to enable the call capacity and features that you
ordered.
5.2.1 Upgrading your Software L icense Key
The procedure below describes how to upgrade your S oftware License Key.
To upgrade your Software License Key:
1. Make a note of the produ ct's serial number:
a. In the Web interface open the Device Information page (Status & Diagnostics
tab > System Status menu > Device Information).
b. The serial number is displayed in the 'Serial Number' field.
2. Send the serial number to your AudioCodes representative when requesting the
upgraded Software License Key.
3. When you receive the new Software License Key file, check it as follows:
a. Open the file with any text-based program such as Notepad.
b. Verify that the first line displays "[LicenseKeys]".
c. Verify that the file contains a line in the following format:
"S/N<serial number of the device> = <Software Upgrade Key string>".
Figure 5-3: Software License Key File with S/N Line
d. Verify that the "S/N" value reflects the serial number of your product.
Warning: Do not modify the contents of the Software Li cense Key file.
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5.2.2 Installing your Upgraded Software License Key
The procedure below describes how to install the newly obtained upgraded Software
License Key.
To install the Software License Key:
1. Open the Software Upgrade Key Status page (Maintenance tab > Software Update
menu > Software Upgrade Key):
Figure 5-4: Software Upgrade Key Status Page
2. Back up the Software License Key currently installed on the product, as a precaution.
You can reload this backup to restore the product's original capabilities if the key does
not comply with your requirements.
a. In the 'Current Key' field, select the entire text string and copy it to any standard
text file (e.g., Notepad).
b. Save the text file with any file name and file extension (e.g., key . txt) to a folder on
your computer.
3. Open the Software License Key file using a text-based program such as Notepad.
4. Copy-and-paste the string from the file to the 'Add a Software Upgrade Key' field.
5. Click the Add Key button; the key is installed on the product and displayed in the
'Current Key' field.
6. Verify that the key was successfully installed:
• In the Software Upgrade Key Status page, check that the listed features and
capabilities activated by the installed key match those t hat were ordered.
7. Reset the product; the new capabilities and resources enabled by the key are
activated.
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Hardware Installation Manual 5. Initial Configuration
Version 7.0 35 Mediant 9000 SBC
5.3 Installing an HA System
Users can configure two Mediant 9000 devices to work in a High Availability (HA)
configuration.
To configure an HA system:
Reconfigure a temporary IP address for each, as described in Section 4.2.
Follow the instructions described under the section 'High Availability S ystem' in the
User's Manual document to set network topology correctly, and configure each
accordingly using the Web interface.
5.4 Upgrading
Users can update the Mediant 9000 in order to (for example) implement software fixes. For
detailed information, see the User's Manual.
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Hardware Installation Manual 6. Hardware Maintenance
Version 7.0 37 Mediant 9000 SBC
6 Hardware Maintenance
The device is designed as a modular chassis and allows you to order any module as a
Field Replacement Unit (FRU). This section describes the procedures for installing or
replacing modules.
Warning: Maintenance service of this device must be made only by qualified service
personnel in restricted access locations and connecte d to an earthed power socket.
Note: Ensure that all unoccupied module chassis slots are covered with blank panels.
This allows optimal internal airflow pressure within the chassis.
6.1 Prerequisites
Before performing any maintenance procedures, re ad this section.
6.1.1 Grounding the Device
Before performing any maintenance procedures, ensure that your device is properly
grounded.
6.1.2 Preventing Electrostatic Discharge Damage
Electrostatic discharge (ESD) due to improper handling of the device's modules and
components can cause irreversible damage to the equipment. Adhere to the following
guidelines for preventing ESD:
When handling modules, always wear a grounded ESD wrist strap or ankle strap at a
grounded work area to prevent ESD. Connect the equipment end of the strap to a
grounded workstation or computer chassis.
To prevent static electrical damage to the module, do not touch the electrical
components of the module. Instead, hold the module only on the edges where no
electrical components are located.
Ensure that the modules are securely installed in the chassis.
To attach an ESD wrist strap to the chassis:
1. Attach the ESD wrist strap to your body (typically, the wrist) so that it is in direct
contact with your skin.
2. Attach the other end of the wrist strap (e.g., an alligator clip) to a grounded workstation
or computer chassis.
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6.2 Replacing Power Supply Modules
This section shows how to replace the power supply modules.
6.2.1 Replacing AC Power Supply
Caution:
To prevent improper cooling and thermal damage, do not operate the server
unless all bays are populated with either a component or a blank.
To remove the component:
1. Power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Access the product rear panel.
4. Remove the power supply.
Warning:
To reduce the risk of personal injury from hot surfaces, allow the power supply
or power supply blank to cool before touching it.
To replace the component, reverse the removal procedure.
6.2.2 Replacing 48V DC Power Supply
One of the following optional HP input cables with pre-fastened ring tongues may be
purchased from HP or an authorized reseller:
A5S97A—1.3-m (7.55-ft) 48V DC Power Cable Kit
A5S98A—2.5-m (3.94-ft) 48V DC Power Cable Kit
If you are not using an optional HP input cable, use an HP-approved 10 or 12 AWG green
and yellow ground cable, no shorter than 150 cm (59.06 in), and 10 or 12 AWG power
cables.
Caution: Use only the ring terminals provided with the power supply for customer-
built
power connections. Be sure no wire protrudes from the bottom of the ring
terminal
barrels.
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Hardware Installation Manual 6. Hardware Maintenance
Version 7.0 39 Mediant 9000 SBC
To remove the component:
1. Make sure the 48V DC power source is off or the PDU breaker is in the off position,
and then disconnect the power cord from the 48V DC power source or PDU.
2. Remove the power cord from the cable management arm, if i nst alled.
3. Remove the safety cover.
4. Remove the power ring tongues from the terminal block.
5. Remove the ground (earthed) wire from the ground screw and washer.
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6. Attach the screws to the terminal block.
Note:
The minimum nominal thread diameter of a pillar or stud type terminal must be 3.5
mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in).
7. Remove the power supply from the power supply bay.
8. If you are not immediately replacing the power supply, install the safety cover.
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Hardware Installation Manual 6. Hardware Maintenance
Version 7.0 41 Mediant 9000 SBC
To replace the component:
1. If you are not using an optional HP input cable or the ring tongues you crimped
previously, with the ground cable disconnected from the 48V power source, crimp the
ring tongues to the power and ground cables coming from the 48V source.
Note:
The power supply uses two power ring tongues and one ground ring tongue. They
are not interchangeable.
2. Remove the safety cov er from the terminal block on the front of the power supp ly.
3. Remove the screws from the terminal block.
Note:
The minimum nominal thread diameter of a pillar or stud type terminal must be 3.5
mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in).
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4. Attach the ground (earthed) wire to the ground screw and washer and tighten to 1.47
N m (13 lb-in) of torque. The ground wire must be connected before the positive or
negative lead wires.
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Hardware Installation Manual 6. Hardware Maintenance
Version 7.0 43 Mediant 9000 SBC
5. Attach the power ring tongues to the terminal block, following the polarity label below
the terminal block, and then tighten the screws to 1.47 N m (13 lb-in) of torque.
6. Replace the safety cover.
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7. Insert the power supply into the power supply bay until it clicks into place.
8. Route the power cord. Use best practices when routing power cords and other cables.
A cable management arm is available to help with routing. To obtain a cable
management arm, contact an HP authorized reseller.
9. Make sure the 48V DC power source is off or the PDU breaker is in the off position,
and then connect the power cord to the 48V DC power source or PDU.
10. Turn on the 48V power source or switch the PDU breaker to the on position to supply
48V to the power supply.
11. Be sure that the green power supply LED is on.
6.3 Troubleshooting Device Failures
Contact AudioCodes RMA at www.audiocodes.com/support to troubleshoot device failures
(such as fan alarms).
Page 45
Hardware Installation Manual A. Rescue Options
Version 7.0 45 Mediant 9000 SBC
A Rescue Options
The Mediant 9000 SBC features a System Snapshots mechanism that provides the
capability of returning the system to a previous state. The mechanism may be used as a
rescue option if a system malfunction occurs.
A.1 Taking a Snapshot
Taking a System Snapshot captures a complete state of t he Mediant 9000 SBC, including:
installed Mediant 9000 SBC software
the current configuration
auxiliary files
the Software License Key
The first 'factory' snapshot is automatically taken when initial installation is performed.
Additional snapshots (up to 10) may be taken. The Mediant 9000 SBC can be returned to a
snapshot, as described below.
To take a snapshot using the CLI:
1. Connect to the CLI interface as described under Section 4.2.
Figure A-1: CLI Management Interface
2. At the prompt, type enable and press ENTER:
Mediant SW> enable
3. At the prompt, type the password and press ENTER:
Password: Admin
4. At the prompt, sav e the current configuration (burn) before creating a snapshot:
Mediant SW# write
5. Type the following commands to take a snapshot:
Mediant SW# configure system
Mediant SW# startup-n-recovery
Mediant SW (startup-n-recovery)# create-system-snapshot <name>
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A.2 Viewing Available Snapshots
Currently available system snapshots can be viewed by using the show-systemsnapshots command. The ‘default’ snapshot is indicated by asterisk.
Mediant SW(startup-n-recovery)# show-system-snapshots
first-install-2010-01-01_03-18-29
pre-production-6.70.037.010-2010-01-08_00-39-58
*production-6.70.037.010-2010-01-08_00-41-30
A.3 Changing the Default Snapshot
The ‘default’ snapshot indicates a restore point that is used by Automatic Recovery in the
case of software malfunction (see Section A.6) and/or Manual Recovery (see Section A.5).
The last user-created snapshot is automatically set as ‘default’ though it can be changed
using the set-default-snapshot command.
Mediant SW(startup-n-recovery)# set-default-snapshot preproduction-6.70.037.010-2010-01-08_00-40-27
A.4 Deleting a Snapshot
To delete a snapshot, use the delete-system-snapshot command:
Mediant SW(startup-n-recovery)# delete-system-snapshot preproduction-6.70.037.010-2010-01-08_00-39-58
A.5 Manual Recovery
Manual recovery is performed on user request. When the Mediant 9000 SBC reboots, a
GRUB menu is displayed that allows users to select one of the following rescue options:
Return to default snapshot
Fix current installation
Browse available system snapshots
Return to factory snapshot (after install from CD)
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Hardware Installation Manual A. Rescue Options
Version 7.0 47 Mediant 9000 SBC
A.5.1 Returning to the Default Snapshot
To return to the default snapshot:
1. Reboot the server.
2. In the GRUB menu that's displayed for 5 seconds during the server start-up, press the
Down ↓ key, select Rescue option, and press Enter.
Figure A-2: Main GRUB Menu
3. In the Rescue Options menu, select Return to default snapshot and press Enter.
Figure A-3: Rescue Options Menu
The system returns to the default snapshot, restoring the software version and the full
configuration (see Section A.3). The process can take up to 10 minutes to complete.
Figure A-4: System Returning to Snapshot State
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A.5.2 Fixing the Current Installation
To fix the current installation:
In the GRUB menu, select Fix current installation and press Enter; the system is
repaired while the currently installed software version and its configuration are
preserved. The process can take up to 10 minutes to complete.
A.5.3 Returning to an Arbitrary Snapshot
To return to an arbitrary (non-default) system snapshot:
1. In the GRUB menu, select Browse available system snapshots and pr ess Enter;
you’re prompted to select a snapshot.
Figure A-5: Selecting a Snapshot
2. Select a snapshot and press Enter; the system returns to the selected snapshot,
restores the software version and the full configuration. The process may take up to
10 minutes to complete.
A.5.4 Returning to a Factory Snaps hot
To return to a factory snapshot (after install from CD):
In the GRUB menu, select Return to factory snapshot (after install from C D) and
press Enter; the system returns to the first snapshot automatically taken when initial
installation from CD was performed. The process ca n take up to 10 minutes to
complete.
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Hardware Installation Manual A. Rescue Options
Version 7.0 49 Mediant 9000 SBC
A.6 Automatic Recovery
The Mediant 9000 SBC activates Automatic Recovery when it encounters a severe
software malfunction that prevents it from successfully booting for three subsequent
attempts. Automatic Recovery returns the system to the ‘default’ snapshot and may take up
to 10 minutes to complete.
Page 50
International Headquarters
Contact us: www.audiocodes.com/info
Website: www.audiocodes.com
Document #: LTRT-41659
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