Page 1
Quick Setup Guide
AudioCodes Mediant™ Series
Connecting IP-PBX to BroadCloud SIP Trunk
using AudioCodes Mediant™ E-SBC
Version 7.0
Page 2
Page 3
Configuration Note Contents
BroadCloud SIP Trunk 3 AudioCodes Mediant E-SBC
Table of Contents
1 Introduction ......................................................................................................... 5
1.1 Making BroadCloud Preparations ............................................................................ 5
1.2 Component Information ............................................................................................ 5
1.2.1 AudioCodes E-SBC Version ...................................................................................... 5
1.2.2 BroadCloud SIP Trunking Version ............................................................................. 5
1.2.3 Solution Topology ...................................................................................................... 6
2 Installing the Hardware ....................................................................................... 7
2.1 Mediant 500L Media Gateway ................................................................................. 7
2.1.1 Front Panel ................................................................................................................ 7
2.1.2 Rear Panel ................................................................................................................. 7
2.1.3 Cabling ....................................................................................................................... 8
2.1.3.1 Connecting Ethernet Interfaces ..................................................................8
2.1.3.2 Connecting to the Power Supply ................................................................9
2.1.4 Powering the Device On / Off .................................................................................. 10
2.2 Mediant 500 E-SBC ............................................................................................... 11
2.2.1 Cabling ..................................................................................................................... 11
2.2.1.1 Grounding the Device ...............................................................................11
2.2.1.2 Connecting Ethernet Interfaces ................................................................12
2.2.1.3 Connecting to the Power Supply ..............................................................13
2.3 Mediant 800B E-SBC ............................................................................................. 14
2.3.1 Front Panel .............................................................................................................. 14
2.3.2 Front Panel LEDs .................................................................................................... 14
2.3.2.1 Operational Status LEDs ..........................................................................14
2.3.3 Rear Panel ............................................................................................................... 15
2.3.4 Cabling ..................................................................................................................... 15
2.3.4.1 Grounding the Device ...............................................................................15
2.3.4.2 Connecting to Ethernet.............................................................................15
2.3.5 Powering up ............................................................................................................. 16
3 Connecting to the Management Interface ....................................................... 19
3.1 Default OAMP IP Address ...................................................................................... 19
3.2 Connecting to the Embedded Web Server ............................................................. 19
3.2.1 Change Default Management User Login Passwords ............................................ 20
4 Configuring the Device ..................................................................................... 21
4.1 Step 1: Download, Install BroadCloud Certified Firmware / Configuration ............. 21
4.2 Step 2: Configure a Network Interface for the Device ............................................ 25
4.2.1 Step 2a: Configure Network Interfaces .................................................................... 26
4.2.2 Step 2b: Configure NAT ........................................................................................... 27
4.3 Step 3: Configure the UDP Ports for RTP between SBC and IP-PBX ................... 29
4.4 Step 4: Configure IP-PBX IP Address .................................................................... 31
4.5
Step 5: Configure SIP Host Name for the IP-PBX ................................................. 32
4.6 Step 6: Configure Dial Plan Rules (Optional) ......................................................... 33
4.7 Step 7: Configure Registration to the BroadCloud Service .................................... 35
4.7.1 Configure Credentials .............................................................................................. 35
4.7.2 Configure the SIP Register Domain Name .............................................................. 36
4.8 Step 8: Check the SIP Trunk Registration Status .................................................. 37
4.9 Step 9: Secure Device Access ............................................................................... 38
4.9.1 Secure Management Access via WAN .................................................................... 38
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4.10 Step 10: Save the Configuration, Connect to DMZ ................................................ 39
A Troubleshooting ................................................................................................ 41
A.1 Connecting to CLI .................................................................................................. 41
A.2 Enabling Logging on CLI ........................................................................................ 41
Notice
This document describes how to connect the IP-PBX and BroadCloud SIP Trunk using
AudioCodes Mediant E-SBC product series.
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee accuracy of printed material after the Date Published, nor can it accept
responsibility for errors or omissions. Updates to this document and other documents as
well as software files can be viewed by registered customers at
http://www.audiocodes.com/downloads.
© Copyright 2016 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: Feb-11-2016
Page 5
AudioCodes Mediant E-SBC 1. Introduction
BroadCloud SIP Trunk 5 AudioCodes Mediant E-SBC
1 Introduction
This Configuration Note shows how to set up AudioCodes' Enterprise Session Border
Controller (referred to as E-SBC in this document) for interworking between BroadCloud's
SIP Trunk and IP-PBX environment.
1.1 Making BroadCloud Preparations
Before reading and using this Quick Setup Guide, read the BroadCloud SIP Trunking
Service Definition guide available from the BroadCloud knowledgebase
(info.broadcloudpbx.com).
Note: The BroadCloud SIP Trunking Service Definition guide details how to provision
SIP Trunk Groups, SIP Trunk Users and SIP Trunk Mobility Users. This guide assumes
you've read that guide, and that the required provisioning has been completed.
When provisioning, select the appropriate Shared Device Type:
AudioCodes Mediant Device
Note: If you do not have this device type available in your service offering, contact your
Account Manager who will arrange it for you.
1.2 Component Information
1.2.1 AudioCodes E-SBC Version
Table 1-1: AudioCodes E-SBC Version
SBC Vendor
AudioCodes
Models
Mediant 500L
Mediant 500
Mediant 800
Software Version
SIP_F7.00A.044.007
Protocol
SIP/UDP (to the BroadCloud SIP Trunk)
SIP/UDP or SIP/TCP (to the IP-PBX)
1.2.2 BroadCloud SIP Trunking Version
Table 1-2: BroadCloud Version
Vendor/Service Provider
BroadCloud
SSW Model/Service
BroadWorks
Software Version
21
Protocol
SIP/UDP
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1.2.3 Solution Topology
Interoperability between AudioCodes E-SBC and BroadCloud SIP Trunk with IP-PBX was
achieved using the following test topology setup:
Enterprise IP-PBX
AudioCodes Mediant E-SBC device, connecting the enterprise’s IP-PBX to the
BroadCloud SIP trunking service over IP
Internet/MPLS network connectivity to the BroadCloud SIP trunk service
The figure below illustrates this solution topology:
Figure 1-1: Interoperability Test Topology between E-SBC and IP-PBX with BroadCloud SIP
Trunk
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AudioCodes Mediant E-SBC 2. Installing the Hardware
BroadCloud SIP Trunk 7 AudioCodes Mediant E-SBC
2 Installing the Hardware
2.1 Mediant 500L Media Gateway
2.1.1 Front Panel
LEDs on the front panel indicate functionality statuses.
Figure 2-1: Front Panel - LEDs
When green, 1 (power LED) indicates power is on. Table 2-1 describes 2 (Status LED).
Table 2-1: Status LED
LED
Color
LED State Description
Green On Device is operational.
Flashing Initial rebooting stage.
Red On Boot failure.
- Off Advanced rebooting stage.
2.1.2 Rear Panel
Figure 2-2: Rear Panel
Table 2-2: Rear Panel
Item # Label Description
1 POWER 12V -- 3A AC power supply plug entry to connect to the external AC power supply adapter.
2 ON / OFF Power button which powers on the device when pressed in and powers off the device when
pressed again (pressed out).
3 CONSOLE RJ-45 port for RS-232 serial communication with the device.
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Item # Label Description
4
USB 2.0 port, not applicable.
5 // Reset pinhole button to reset the device or to restore to factory defaults. To restore to
factory defaults: With a paper clip or any other similar pointed object, press and hold down
the pinhole button for at least 12 seconds, but no longer than 25 seconds
6 S1 / FE LAN Up to four Fast Ethernet (10/100Base-T) ports (RJ-45) to connect to LAN or WAN. These
support full-duplex modes, auto-negotiation, and straight or crossover cable detection.
2.1.3 Cabling
2.1.3.1 Connecting Ethernet Interfaces
Four Fast Ethernet (10/100Base-T) ports (supporting half- and full-duplex modes, autonegotiation, and straight or crossover cable detection) allow connection to the LAN/WAN.
To connect the device to the BroadCloud service (WAN-DMZ):
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled S1 / FE LAN port 1.
b. Connect the other end to the DMZ port assigned by the IT administrator.
Figure 2-3: Cabling Ethernet Ports
To connect the device to the IP-PBX (LAN):
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled S1 / FE LAN port 3.
b. Connect the other end to your local network LAN layer 2 switch port. This port will
be used to communicate with the local IP-PBX.
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AudioCodes Mediant E-SBC 2. Installing the Hardware
BroadCloud SIP Trunk 9 AudioCodes Mediant E-SBC
2.1.3.2 Connecting to the Power Supply
The device is powered by an external 12V AC/DC power adapter (supplied), connected to
a standard alternating current (AC) electrical wall outlet.
Table 2-3: Power Specifications
Item Description
Power Supply Single universal external AC power supply
Input Ratings 100-240 VAC, 50-60 Hz
Output Ratings 12V/3A
Warning: Use only the AC/DC power adapter supplied with the device.
The device is shipped with the AC/DC power adapter shown the figure below which also
supports interchangeable plugs to suite the electrical wall outlet type requirement of the
country in which the device is being installed.
Figure 2-4: AC/DC Power Adapter
Table 2-4: Power Adapter with Interchangeable Plugs
Item Description
1 Plug slot
2 Plug lock
3 Plug release lever
4 DC power cord
5 DC power plug
To connect the device to the power supply using the power adapter:
1. Insert the relevant AC plug into the housing power adapter:
a. Insert the top part of the plug into the upper part of the housing slot (1).
b. Press down on the bottom part of the plug until a click is heard, indicating that the
plug is securely inserted in the housing slot. To remove the plug, push and slide
down the OPEN plug release lever (3).
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Figure 2-5: Inserting Plug into Power Adapter
2. Insert the DC plug (5) located at the end of the power cord (4) of the power adapter
into the device's power socket located on the rear panel.
Figure 2-6: Cabling to Power using Power Adapter
3. Plug the power adapter directly into a standard electrical wall outlet.
2.1.4 Powering the Device On / Off
The power switch is located on its rear panel (see Section 2.1.2).
To power on the device:
Press in the power button; the device receives power and the Power LED on the front
panel lights up.
To power off the device:
Press out the power button; the device powers off and the Power LED goes off.
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AudioCodes Mediant E-SBC 2. Installing the Hardware
BroadCloud SIP Trunk 11 AudioCodes Mediant E-SBC
2.2 Mediant 500 E-SBC
Figure 2-7: Front Panel - Ports
Table 2-5: Front Panel
Item # Label Description
1 POWER / STATUS LEDs indicating the status of the power and reboot/initialization.
2 // Reset pinhole button to reset and optionally to restore to factory defaults. To restore to
factory defaults: Press and hold down the pinhole button for at least 12 seconds, but no
longer than 25 seconds, with a paper clip or any other similar pointed object.
3 CONSOLE RJ-45 port for RS-232 serial communication
4 LAN Up to four Gigabit Ethernet (10/100/1000Base-T) ports to connect to LAN (IP phones,
computers, or switches). These ports support half- and full-duplex modes, autonegotiation, and straight or crossover cable detection.
6 USB Two USB 2.0 ports. Do not use.
Figure 2-8: Rear Panel – Earth and Power
Table 2-6: Rear Panel
Item # Label Description
1
Protective earthing screw.
2 I / 0 Power switch (O is off; I is on).
3 100-240V~50-60Hz 0.8A Max. Three-prong AC power supply entry.
2.2.1 Cabling
2.2.1.1 Grounding the Device
The device must be connected to earth (grounded) using an equipment-earthing conductor.
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Protective Earthing
The equipment is classified as Class I EN60950 and UL60950 and must be
earthed at all times.
For Finland: Laite on liltettava suojamaadoituskoskettimilla varustettuun
pistorasiaan.
For Norway: Apparatet rna tilkoples jordet stikkontakt.
For Sweden: Apparaten skall anslutas till jordat uttag.
To earth the device:
1. Connect an electrically earthed strap of 16 AWG wire (minimum) to the chassis'
earthing screw (located on the rear panel), using the supplied washer.
2. Connect the other end of the strap to a protective earthing. This should be in
accordance with the regulations enforced in the country of installation.
Figure 2-9: Earthing the Device
2.2.1.2 Connecting Ethernet Interfaces
Up to 4 Gigabit Ethernet (10/100/1000Base-T) ports supporting half- and full-duplex mode,
auto-negotiation, and straight/crossover cable detection allow connection to LAN/WAN.
To connect the device to the BroadCloud service (WAN-DMZ):
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled S1 / LAN GE port 1.
b. Connect the other end to the DMZ port assigned by the IT administrator.
Figure 2-10: Cabling the Ethernet Ports
3. Connect the other end of the cable to the Gigabit Ethernet network.
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AudioCodes Mediant E-SBC 2. Installing the Hardware
BroadCloud SIP Trunk 13 AudioCodes Mediant E-SBC
To connect the device to the IP-PBX (LAN):
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled S1 / LAN GE port 3.
b. Connect the other end to your local network LAN layer 2 switch port. This port will
be used to communicate with the local IP-PBX.
2.2.1.3 Connecting to the Power Supply
The device receives power from a standard alternating current (AC) electrical outlet. The
connection is made using the supplied AC power cord.
Table 2-7: Power Specifications
Physical Specification Value
Input Voltage Single universal AC power supply 100 to 240V
AC Input Frequency 50 to 60 Hz
AC Input Current 0.8A
Warnings: The device must be connected to a socket-outlet providing a protective
earthing connection. Use only the AC power cord that is supplied with the device.
To connect the device to the power supply:
1. Connect the line socket of the AC power cord (supplied) to the device's AC power
socket (labeled 100-240V~50-60 Hz 0.8A), located on the rear panel.
Figure 2-11: Connecting to the Power Supply
2. Connect the plug at the other end of the AC power cord to a standard electrical outlet.
3. Press the power switch to on (I) position so that the device receives power; the
POWER LED on the front panel is lit green.
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2.3 Mediant 800B E-SBC
2.3.1 Front Panel
Figure 2-12: Front Panel
Table 2-8: Front Panel Description
Item
#
Label Description
1 USB/WWAN N/A
2 RS-232 RS-232 port for serial communication. Cable not included.
3 POWER/STATUS
LEDs indicating power and reboot/initialization status. See also Section 2.3.2 on page 14.
5 - Reset pinhole button to reset and optionally to restore factory defaults. To restore to factory
defaults: Press and hold down the Reset pinhole button with a paper clip or similar pointed
object, for at least 12 seconds but no more than 25.
6 GE Four 10/100/1000Base-T (Gigabit Ethernet) LAN/WAN ports.
7 FE N/A
2.3.2 Front Panel LEDs
2.3.2.1 Operational Status LEDs
The STATUS LED indicates the operating status.
Table 2-9: STATUS LEDs
LED Color LED State Description
Green On The device is operational and in Standalone mode (not in High-Availability mode).
Flashing Initial rebooting stage.
Slow Flash HA mode - LED on Active device.
Slow-Fast
Flash
HA mode - LED on Redundant device.
Red On Boot failure.
Off Advanced rebooting stage.
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AudioCodes Mediant E-SBC 2. Installing the Hardware
BroadCloud SIP Trunk 15 AudioCodes Mediant E-SBC
2.3.3 Rear Panel
Figure 2-13: Rear Panel
Table 2-10: Rear Panel
Item # Label Description
1
Protective earthing screw.
2 100-240V~1.5A
50-60Hz
3-Prong AC power supply entry.
2.3.4 Cabling
2.3.4.1 Grounding the Device
The device must be connected to earth (grounded) using an equipment-earthing conductor.
Protective Earthing
The equipment is classified as Class I EN60950 and UL60950 and must be
earthed at all times.
For Finland: Laite on liltettava suojamaadoituskoskettimilla varustettuun
pistorasiaan.
For Norway: Apparatet rna tilkoples jordet stikkontakt.
For Sweden: Apparaten skall anslutas till jordat uttag.
To ground the device:
1. Connect an electrically earthed strap of 16 AWG wire (minimum) to the chassis'
grounding screw (located on the rear panel), using the supplied washer.
Figure 2-14: Grounding the Device
2. Connect the other end to a protective earthing (according local regulations).
2.3.4.2 Connecting to Ethernet
Up to four 10/100/1000Base-T (Gigabit Ethernet) RJ-45 ports supporting half- and fullduplex modes, auto-negotiation, and straight or crossover cable detection, allow
connecting to the LAN/WAN.
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To connect the device to the BroadCloud service (WAN-DMZ):
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled LAN GE port 1.
b. Connect the other end to the DMZ port assigned by the IT administrator.
Figure 2-15: Connecting the LAN Ports
To connect the device to the IP-PBX (LAN):
1. If the device's IP isn't configured yet, connect as shown in Section 3.
2. If the device's IP has already been configured:
a. Connect one end of a straight-through RJ-45 Cat 5e or Cat 6 cable to the RJ-45
port labeled LAN GE port 3.
b. Connect the other end to your local network LAN layer 2 switch port. This port will
be used to communicate with the local IP-PBX.
2.3.5 Powering up
The device receives power from a standard alternating current (AC) electrical outlet. The
connection is made using the supplied AC power cord.
Table 2-11: Power Specifications
Physical Specification Value
Input Voltage Single universal AC power supply 100 to 240V
AC Input Frequency 50 to 60 Hz
AC Input Current 1.5A
Warning:
• The device must be connected to a socket-outlet providing protective earthing.
• Use only the AC power cord that is supplied with the device.
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AudioCodes Mediant E-SBC 2. Installing the Hardware
BroadCloud SIP Trunk 17 AudioCodes Mediant E-SBC
To connect the device to the power supply:
1. Connect the line socket of the AC power cord (supplied) to the device's AC power
socket (labeled 100-240V 1.5A ~50-60 Hz), located on the rear panel.
Figure 2-16: Connecting to the Power Supply
2. Connect the plug at the other end of the AC power cord to a standard electrical outlet.
After cabling and powering up, the POWER LED on the front panel lights up green.
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AudioCodes Mediant E-SBC 3. Connecting to the Management Interface
BroadCloud SIP Trunk 19 AudioCodes Mediant E-SBC
3 Connecting to the Management Interface
This section shows how to connect to the device's management interface for the first time.
3.1 Default OAMP IP Address
The device is shipped with a factory default IP address for operations, administration,
maintenance, and provisioning (OAMP), through its network interface. Use this address to
initially access the device's embedded Web server. Default IP address is:
Table 3-1: Default VoIP LAN IP Address for OAMP
IP Address Value
IP Address 192.168.0.2
Prefix Length 255.255.255.0 (24)
Default Gateway 192.168.0.1
3.2 Connecting to the Embedded Web Server
This section shows how to connect to the embedded Web server.
To connect to the embedded Web server:
1. Connect Port 1 (leftmost LAN port) located on the front panel directly to the network
interface of your computer, using a straight-through Ethernet cable.
Figure 3-1: Connecting to the Embedded Web Server
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2. Change the IP address and subnet mask of your computer to correspond with the
default OAMP IP address and subnet mask of the device.
3. Access the Web interface:
a. On your computer, start a Web browser and in the URL address field, enter the
default IP address of the device; the Web interface's Web Login screen appears:
Figure 3-2: Web Login Screen
b. In the 'Username' and 'Password' fields, enter the case-sensitive, default login
username (Admin) and password (Admin).
c. Click Login.
3.2.1 Change Default Management User Login Passwords
To secure access to the device's Web management interface, follow these recommended
guidelines:
The device is shipped with a default Security Administrator access-level user
account – username 'Admin' and password 'Admin'. This user has full read-write
access privileges to the device. It is recommended to change the default password to
a hard-to-hack string. The login username and password are configured in the Web
interface's User Accounts page (Configuration tab > System > Web User Accounts)
using the 'Current Password', 'New Password', and 'Confirm New Password' fields, as
shown below:
Figure 3: Changing Password of Default Security Administrator User
The device is shipped with a default Monitor access-level user account - username
'User' and password 'User'. This user only has read access privileges to the device.
The read access privilege is also limited to certain Web pages. However, this user can
view certain SIP settings such as proxy server addresses. Therefore, to prevent an
attacker from obtaining sensitive SIP settings that could result in possible call theft
etc., change the access level of this user to No Access (see the figure below). In
addition (or alternatively), change its default login password to a hard-to-hack string.
Figure 4: Changing Access Level to No Access of Default Monitor User
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 21 AudioCodes Mediant E-SBC
4 Configuring the Device
4.1 Step 1: Download, Install BroadCloud Certified
Firmware / Configuration
This section shows how to download the certified BroadCloud firmware and configuration.
To download the certified BroadCloud firmware and configuration:
1. Open a web browser, go to http://www.audiocodes.com/broadcloud-resource-center
2. Download the zip file associated with your device, unzip the package, and save the
enclosed configuration_xxxx.ini file and firmware_xxx.cmp file to your local drive.
3. Download the Call Progress Tones file suitable for your country –
call_progress_xxxxx.dat (‘xxxxx’ being the country name).
4. Enter the device's Software Upgrade Wizard.
To load files using the Software Upgrade Wizard:
1. Open the Software Upgrade Wizard by performing one of the following:
• Select the Maintenance tab, click the Software Update menu, and then click
Software Upgrade Wizard.
• On the toolbar, click Device Actions, and then choose Software Upgrade
Wizard.
Figure 4-1: Start Software Upgrade Wizard Screen
2. Click Start Software Upgrade; the Wizard starts, prompting you to load a .cmp file:
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3. Click Start Software Upgrade; the Wizard starts, prompting you to load a .cmp file:
Figure 4-2: Software Upgrade Wizard - Load CMP File
Note: At this stage, you can quit the Software Upgrade Wizard without having to reset
the device, by clicking Cancel . However, if you continue with the Wizard and start
loading the cmp file, the upgrade process must be completed with a device reset.
4. Click Browse, and then navigate to where the .cmp file is located on your computer.
Select the file, and then click Open.
5. Click Load File; the device begins to install the .cmp file. A progress bar displays the
status of the loading process and a message informs you when file load successfully
completes.
Figure 4-3: Software Upgrade Wizard – CMP File Loading Progress Bar
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 23 AudioCodes Mediant E-SBC
6. Select the upgrade option System Reset Upgrade
7. Press the Next button to navigate through the Wizard.
8. In the Wizard's page for loading an ini file:
• Deselect the 'Use existing configuration' option
• Load a new ini file: In the 'Load an ini file...' field, click Browse, and then
navigate to where the ini file is located on your computer. Select the file, and then
click Load File; the device loads the ini file.
Figure 4-4: Software Upgrade Wizard – Load INI File
9. Press the Next button to navigate to the Call Progress Tones (CPT) Wizard page.
10. In the Wizard's page for loading the Call Progress Tones (CPT) file, click Browse, and
then navigate to where the call_progress_xxxxx.dat (‘xxxxx’ being the country name)
file is located on your computer. Select it and click Load File; the device loads the
tones file.
Figure 4-5: Software Upgrade Wizard – Loading the CPT File
11. Click Next until the last Wizard page appears (the FINISH button is highlighted in
the left pane):
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Figure 4-6: Software Upgrade Wizard – Files Loaded
12. Click Reset to burn the files to the device's flash memory; the 'Burn and reset in
progress' message is displayed and the device 'burns' the newly loaded files to flash
memory and then resets.
Note:
• The device's reset may take a few minutes (even up to 30 minutes) depending on the
.cmp file version.
• After the reset, the device's IP address will be the 'default' IP address 192.168.0.2
(see also Section 3.1).
After the device finishes the installation process and is reset, the following Wizard
page is displayed, showing the installed software version and other files (ini file and
auxiliary files) that you may also have installed:
Figure 4-7: Software Upgrade Process Completed Successfully
13. Click End Process to close the Wizard; the Web Login dialog appears.
14. Enter your login username and password (Admin, Admin respectively), and then click
Login; a message box appears informing you of the new .cmp file version.
15. Click OK; the Web interface becomes active, reflecting the upgraded device.
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 25 AudioCodes Mediant E-SBC
4.2 Step 2: Configure a Network Interface for the Device
This section describes typical physical Ethernet port connections of the deployed device.
There are two methods to connect the device to the DMZ:
1. Method A: [Preferred method] With a ‘Global IP Address’ provided to the gateway
device, without a NAT. The firewall is configured with the following rules (for example):
a. FW allow rule:
Original
Source Destination Ports/Service
1 <any>
(e.g. ITSP)
Global IP Address
(public address)
SIP service: 5060 / UDP
RTP service: 6000-8500 / UDP
2. Method B: With a ‘local-DMZ-IP Address’ behind a NAT. The firewall is configured
with the following rules (for example):
a. Firewall allow rule:
Original Translated
Source Destination Ports/Service Source Destination Ports/Service
1 <any>
(e.g. ITSP)
Global IP Address
(public address)
SIP service: 5060 / UDP
RTP service: 6000-8500 /
UDP
<any>
(e.g. ITSP)
Local-DMZIP-Address
<as original>
b. NAT rules (port forwarding):
Source Destination Ports/Service Source Destination Ports/Service
1 <any>
(e.g. ITSP)
Global IP Address
(public address)
SIP service: 5060 / UDP
RTP service: 6000-8500 /
UDP
<any>
(e.g. ITSP)
Local-DMZIP-Address
<as original>
1 Local-DMZ-
IP-Address
<any>
(e.g. ITSP)
SIP service: 5060 / UDP
RTP service: 6000-85
00 /
UDP
Global IP
Address
(public
address)
<any>
(e.g. ITSP)
<as original>
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4.2.1 Step 2a: Configure Network Interfaces
This step describes how to configure the IP network interfaces for each of the following
interfaces:
To configure the DMZ/WAN (BroadCloud SIP-Trunk) Interface:
1. Open the IP Interfaces Table page (Configuration tab > VoIP menu > Network > IP
Interfaces Table).
2. Modify the existing WAN ('WANSP') network interface (which will be available on eth
port #1):
a. Select the 'Index 0' radio button of the OAMP + Media + Control table row, and
then click Edit.
b. Configure the interface as follows:
Parameter Value
Application Type
OAMP + Media + Control (leave as is)
IP Address If working in Method A: Global-IP-Address (public
address)
If working in Method B: Local-DMZ-IP-Address
Prefix Length
Subnet mask in bits,
e.g.28 (for 255.255.255.240)
Default Gateway
The default gateway IP address
(In Method B: router's IP address)
Interface Name
WANSP (arbitrary descriptive name, you may change it)
Primary DNS Server IP Address
Primary DNS IP address
Secondary DNS Server IP Address
Secondary DNS IP address (optional)
Underlying Device
vlan 1
To configure the LAN (IP-PBX via local LAN-Switch) Interface:
1. Modify the existing LAN ('Voice') interface (which will be available on eth port #3):
a. Select the 'Index 1' radio button of the Media + Control table row, and then click
Edit.
b. Configure the interface as follows:
Parameter Value
Application Type
Media + Control
IP Address
Local LAN IP address assigned for the SBC to use to
communicate with the IP-PBX
Prefix Length
Subnet mask in bits, e.g.24 (subnet mask in bits for
255.255.255.0)
Default Gateway
The local LAN default gateway IP address
Interface Name
Voice (arbitrary descriptive name, you may change it)
This interface will be associated with IP-PBX connectivity
Primary DNS Server IP Address
Primary DNS IP address (optional)
Secondary DNS Server IP Address
Secondary DNS IP address (optional)
Underlying Device
vlan 2
2. Click Apply, and then Done.
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 27 AudioCodes Mediant E-SBC
An example of configured IP network interfaces is shown below:
Figure 4-8: Configured Network Interfaces in IP Interfaces Table
4.2.2 Step 2b: Configure NAT
Only applies if connecting according to Method B (described above).
Note: Configure this setting only if you are behind a firewall NAT.
Note: The ‘NAT IP Address’ is the Global-IP-address used in front of the firewall facing
the BroadCloud service. If the DMZ holds the global-IP-address (no NAT is performed
by the firewall) and the E-SBC is already assigned with the Global-IP-address as its
address, skip this NAT configuration.
To configure the Global address
1. Open the NAT Translation table (Configuration tab > VoIP menu > VoIP Network >
NAT Translation Table).
2. Click Add; the following dialog appears:
Figure 4-9: NAT Translation Table - Add Row Dialog Box
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3. Use the table below as reference when configuring a NAT translation rule in the 'Add
Row' dialog.
Table 4-1: NAT Translation Table Parameter Descriptions
Parameter Description
Index 0
Source Interface WANSP (the interface to apply this rule to)
Target IP Address Global-IP-address. Defines the global (public) IP address.
Source Start Port (leave empty)
Source End Port (leave empty)
Target Start Port (leave empty)
Target End Port (leave empty)
4. Click Add.
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 29 AudioCodes Mediant E-SBC
4.3 Step 3: Configure the UDP Ports for RTP between
SBC and IP-PBX
Note: The default UDP port range is 6000 and up to 8499 (maximum UDP depends on
the maximum capacity of the specific SBC license provided). You may skip this step if
necessary.
To configure Media Realms:
1. Open the Media Realm Table page (Configuration tab > VoIP menu > VoIP Network
> Media Realm Table).
2. Edit the Media Realm for the LAN ('Voice') interface. For example:
Parameter Value
Index
0
Media Realm Name MRLan (descriptive name)
IPv4 Interface Name
Voice
Port Range Start 6000 (as required by the IP-PBX)
Number of Media Session Legs 250 (media sessions assigned with port range)
Figure 4-10: Configuring Media Realm for LAN
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The configured Media Realms are shown in the figure below:
Figure 4-11: Configured Media Realms in Media Realm Table
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 31 AudioCodes Mediant E-SBC
4.4 Step 4: Configure IP-PBX IP Address
This section shows how to configure the IP-PBX's IP address.
To configure the IP-PBX's IP address:
1. Open the Proxy Sets Table page (Configuration tab > VoIP menu > VoIP Network >
Proxy Sets Table).
2. Edit the Proxy Set for the IP-PBX (you can identify it by the 'Proxy Name' field)
3. Configure a Proxy Address Table for Proxy Set for IP-PBX:
a. Go to Configuration tab > VoIP menu > VoIP Network > Proxy Sets Table >
Proxy Address Table.
Parameter Value
Index
0
Proxy Address IP-PBX IP address / FQDN and
destination port
e.g. 172.26.100.170:5060
Transport Type Network transport type (Select the
method that your IP-PBX is requiring)
e.g. UDP
Figure 4-12: Configuring Proxy Address for IP-PBX
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4.5 Step 5: Configure SIP Host Name for the IP-PBX
This section shows how to configure the SIP Host Name used in INVITE and REGISTER
messages sent to the IP-PBX. This is dependent on the IP-PBX.
To configure a SIP host name for the IP-PBX:
1. Open the IP Group Table page (Configuration tab > VoIP menu > VoIP Network >
IP Group Table).
2. Edit the SIP Host Name in the 'SIP Group Name' field, with the value required by the
IP-PBX.
Parameter Value
Index
0
Name
IP-PBX
Type
Server
Proxy Set
IP-PBX
IP Profile
IP-PBX
Media Realm
MRLan
SIP Group Name 172.26.100.170 (according to IP-PBX requirement)
Figure 4-13: Configured IP Groups in IP Group Table
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 33 AudioCodes Mediant E-SBC
4.6 Step 6: Configure Dial Plan Rules (Optional)
You can optionally configure rules to manipulate the source and / or destination number.
The manipulation rules use the configured IP Groups to denote the source and destination
of the call. IP Group 0 represents IP-PBX, and IP Group 1 represents BroadCloud SIP
Trunk.
For example, a manipulation can be configured to add a prefix to the destination number
for calls from the IP-PBX IP Group to the BroadCloud SIP Trunk IP Group for specific
destination username prefix.
To configure a number manipulation rule:
1. Open the IP-to-IP Outbound Manipulation page (Configuration tab > VoIP menu >
SBC > Manipulations SBC > IP-to-IP Outbound).
2. Click Add.
3. Use the following as an example reference for a dial plan rule:
Parameter Value
Index
0
Name Call to desk (arbitrary descriptive name)
Source IP Group IP-PBX (i.e., calls coming from the
IP-PBX)
Destination IP Group BroadCloud (i.e. calls going to the
BroadCloud Service)
Destination Username Prefix
4347 (the number dialed from the IP-PBX
towards the BroadCloud SIP
-Trunk)
Figure 4-14: Configuring IP-to-IP Outbound Manipulation Rule – Rule Tab
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4. Click the Action tab, and then configure the parameters as follows:
Parameter Value
Manipulated Item
Destination URI
Prefix to Add
0119723976
Figure 4-15: Configuring IP-to-IP Outbound Manipulation Rule - Action Tab
5. Click Submit.
The example above shows how to configure the Mediant E-SBC rule to add prefix digits
0119723976 to the dialed four digits 4347, resulting in 01197239764347.
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 35 AudioCodes Mediant E-SBC
4.7 Step 7: Configure Registration to the BroadCloud
Service
4.7.1 Configure Credentials
This step shows how to configure SIP registration towards the BroadCloud service. This is
required so that the E-SBC can register with the BroadCloud SIP Trunk on behalf of the
IP-PBX. The BroadCloud SIP Trunk requires registration and authentication to provide
service. These parameters should be supplied by the service provider.
To configure a registration account:
1. Open the Account Table page (Configuration tab > VoIP menu > SIP Definitions >
Account Table).
2. Edit the first row (index 0) to configure the account.
Parameter Value
Application Type
SBC
Served IP Group
IP-PBX
Serving IP Group
BroadCloud
Username BroadCloud SIP User. The BroadCloud SIP User value is found
on the BroadCloud MySite Trunk Group configuration page under
the ‘Device Settings for Authentication’ section.
Password BroadCloud SIP Password. The BroadCloud SIP Password
value is found on the BroadCloud MySite Trunk Group
configuration page under the ‘Device Settings for Authentication’
section.
Host Name BroadCloud Register Domain. The BroadCloud Register
Domain is found on the BroadCloud MySite Trunk Group
configuration page under the ‘Trunk Group Settings’ section.
Register
Regular
Contact User BroadCloud SIP User (as the 'Username' above)
The BroadCloud SIP User is found on the BroadCloud My Trunk
Group configuration page under the ‘Device Settings for
Authentication’ section.
3. Click Apply.
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Figure 4-16: Configuring SIP Registration Account
4.7.2 Configure the SIP Register Domain Name
This section shows how to configure the SIP Register Domain Name.
To configure the SIP Register Domain Name:
1. Open the IP Group Table page (Configuration tab > VoIP menu > VoIP Network >
IP Group Table).
2. Edit the second row (index 1) host name in the 'SIP Group Name' field, with the value
provided by BroadCloud.
Parameter Value
Index
1
Name
BroadCloud
Type
Server
Proxy Set
BroadCloud
IP Profile
BroadCloud
Media Realm
MRWan
SIP Group Name
BroadCloud Register Domain. The BroadCloud
Register Domain is found on the BroadCloud
MySite Trunk Group configuration page under the
‘Trunk Group Settings’ section.
Figure 4-17: Configured IP Groups in IP Group Table
Page 37
AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 37 AudioCodes Mediant E-SBC
4.8 Step 8: Check the SIP Trunk Registration Status
This section shows how to check the SIP Trunk Registration Status.
To check if the device successfully registered with BroadCloud service:
1. Open the Registration Status page (Status & Diagnostics tab > VoIP Status >
Registration Status).
2. Check the registration status in the Accounts Registration Status Table.
A successful registration will show as REGISTERED (see the figure below).
Figure 4-18: Successful SIP Trunk Registration
Note: If the status of the device does not shows REGISTERED
, check your WAN
connectivity:
• Check the WAN wiring
• Make sure the DMZ configuration is correct on the firewall
• Check WAN IP address configuration (Configuration tab > VoIP > Network > IP
Interface Table)
• Check the BroadCloud credentials in the Accounts table (Configuration tab > VoIP
menu > SIP Definitions > Account Table)
• Check the configuration of the BroadCloud Register Domain (Configuration tab >
VoIP menu > VoIP Network > IP Group Table).
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4.9 Step 9: Secure Device Access
4.9.1 Secure Management Access via WAN
It's recommended that when leaving the device at the end customer's premises, its
management interface will be accessible by remote only when required.
Request the end customer’s IT administrator to disable the following ports:
Port 80 - HTTP Web interface access
Port 443 - HTTPS Web interface access
Port 22 - SSH access
Port 23 - Telnet access
Ports 161 - SNMP access
If future remote management is required, first ask the end customer’s IT administrator to
open the appropriate port (e.g., HTTP or HTTPS port) in order to manage the device.
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AudioCodes Mediant E-SBC 4. Configuring the Device
BroadCloud SIP Trunk 39 AudioCodes Mediant E-SBC
4.10 Step 10: Save the Configuration, Connect to DMZ
Note: Firewall settings for the DMZ must be in place before resetting the device. After
the device is reset, its IP configuration is applied and it is no longer available for
management via the default IP address. After reset, the device’s management interface
is via its WAN interface, via its global-IP-address, make sure the firewall allows the ports
required for management. See Section 4.9.1 for details about the configuration of the
required ports on the firewall.
To save the configuration and reset the device:
1. On the toolbar, click Device Actions and then from the dropdown, choose Reset.
2. Under the 'Save Configuration' group, click the BURN button; a confirmation message
appears when the configuration successfully saves.
Figure 4-19: Maintenance Actions Page
To connect the device to DMZ:
After the device is reset, the IP address of the device changes to the address
configured in Section 4.2, Step 2. At this point, disconnect your PC from the device
and connect the Ethernet cable from the device’s Ethernet port 1 (see Section 2) to
the DMZ port provided by the local firewall and Ethernet port 3 to the local LAN
network :
Figure 4-20: Connecting the Device to DMZ
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Page 41
AudioCodes Mediant E-SBC A. Troubleshooting
BroadCloud SIP Trunk 41 AudioCodes Mediant E-SBC
A Troubleshooting
This section describes issues that can be encountered and shows how to solve them.
A.1 Connecting to CLI
Connect to the device’s serial port labeled CONSOLE connecting a standard RJ-45 to DB-9
female serial cable to a PC (sold separately). Connect to the console CLI and then:
1. Establish a serial communication (e.g., Telnet) with the device using a terminal emulator
program such as HyperTerminal, with the following communication port settings:
• Baud Rate: 115,200 bps
• Data Bits: 8
• Parity: None
• Stop Bits: 1
• Flow Control: None
2. At the CLI prompt, type the username (default is Admin - case sensitive):
Username: Admin
3. At the prompt, type the password (default is Admin - case sensitive):
Password: Admin
4. At the prompt, type the following:
enable
5. At the prompt, type the password again:
Password: Admin
A.2 Enabling Logging on CLI
To enable the device to send the error messages (e.g. Syslog messages) to the CLI console,
use the following commands:
1. Start the syslog on the screen by typing:
debug log
2. Enable SIP call debugging
debug sip 5
3. Stop Syslog on the screen by typing:
no debug log
Page 42
International Headquarters
AudioCodes Inc.
1 Hayarden Street, 27 World’s Fair Drive,
Airport City Somerset, NJ 08873
Lod 7019900, Israel Tel: +1-732-469-0880
Tel: +972-3-976-4000 Fax: +1-732-469-2298
Fax: +972-3-976-4040
Contact us: www.audiocodes.com/info
Website: www.audiocodes.com
Document #: LTRT-12552
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