AT&T Trimline 260 User Manual

1
Trimline®Caller ID
Telephone 260
1
Please also read
Part 1 — Important
Product Information
USER’S MANUAL
Par t 2
REVISED
DRAFT 4/24/02
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© 2002 Advanced American T elephones. All rights reserved.
Printed in China. Issue 1AT&T 04/02
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BEFORE YOU BEGIN . . . . . . . 1
About Caller Identification
(Caller ID) . . . . . . . . . . . . . . . . 1
About Home Area Code and
Local Area Codes . . . . . . . . . . . 2
INSTALLATION . . . . . . . . . . . 3
Battery Installation . . . . . . . . . . . . 3
Telephone Installation . . . . . . . . . 4
FEATURE SETTINGS . . . . . . . . 8
Feature Settings Summary . . . . . . . 8
Language Selection . . . . . . . . . . . 10
Set Home Area Code . . . . . . . . . 11
Set Local Area Codes . . . . . . . . . 12
Display Screen Options . . . . . . . . 13
TELEPHONE OPERATION . . . . 15
Making and Answering Calls . . . . 15
Redial . . . . . . . . . . . . . . . . . . . . 15
Handset Volume . . . . . . . . . . . . . 15
Mute . . . . . . . . . . . . . . . . . . . . . 15
RINGER Volume . . . . . . . . . . . . . 16
New Call Light . . . . . . . . . . . . . . 17
Line Status Indicator . . . . . . . . . . 17
Clear . . . . . . . . . . . . . . . . . . . . . 17
Flash/Call Waiting . . . . . . . . . . . . 17
TELEPHONE MEMORY . . . . . 18
Directory Card . . . . . . . . . . . . . . 18
Storing Memory Numbers . . . . . . 19
Storing a Pause in a
Memory Number . . . . . . . . . . . 19
One-Touch Dialing . . . . . . . . . . . 19
Dialing Numbers in Memory . . . . 19
CALLER ID OPERATION . . . . . 20
About Caller Identification . . . . . . 20
Call History . . . . . . . . . . . . . . . . 21
Reviewing Call History . . . . . . . . 21
Display Dial . . . . . . . . . . . . . . . . 21
Display Dial Options . . . . . . . . . 21
Storing a Call Record
into Memory . . . . . . . . . . . . . . 22
Removing Call Records
from Call History . . . . . . . . . . . 22
Setting Screen Display Options . . 22
Display Screen Messages . . . . . . . 23
IN CASE OF DIFFICULTY . . . . 24
CONTENTS
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1
About Caller Identification (Caller ID)
This product has a Caller ID with Call Waiting feature that works with service available from your local phone service provider. Caller ID with Call Waiting lets you see who’s calling before you answer the phone,even when you’re on another call. You may need to change your phone service to use this feature. Contact your phone service provider if:
You have both Caller ID and Call Waiting,but as separate services (you may need combined service)
You have only Caller ID service,or only Call Waiting service
You don’t subscribe to any Caller ID or Call Waiting services.
You can also use this product with regular Caller ID service,or with no Caller ID services.
There are fees for Caller ID services,and they may not be available in all areas.
Depending on your service,you may see the caller’s number,or the caller’s name and number. This product can provide information only if both you and the caller are in areas offering Caller ID service,and if both telephone companies use compatible equipment. The time and date are sent by the service provider along with the call information.
BEFORE YOU BEGIN
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About Home Area Code and Local Area Codes
Always program your home area code,and,if you need them,up to four local area codes (see “Set Home Area Code”and “Set Local Area Codes” on pages 11 and 12). Programming these area codes changes how numbers are displayed in the call history,and allows for correct operation of the Display Dial feature.
Refer to the chart below to determine whether you will need to program Local Area Codes after you install your phone.
If you dial… For… Then, in Steps 2-4
on page 12
11 digits All calls outside Make no entry (1 + area code + phone number) your own area code
10 digits Some calls outside Enter area codes that (area code + phone number) your own area code do not require a “1”
10 digits All calls within your Enter your own area (area code + phone number) own area code code
BEFORE YOU BEGIN
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3
INSTALLATION
Battery Installation
This telephone requires four AA batteries (not included) in order for the Caller ID with Call Waiting,Memory,and New Call light to work. For best results use alkaline or heavy duty batteries
1 Press on the tab to remove the battery compartment cover.
2 Install four AA
batteries (not included) in the battery compartment.
3 Replace the battery
compartment cover by aligning the bottom tabs on the cover with the slots on the base and snapping into place.
NOTE: Once the batteries are installed, the screen will show12:00 and the clock will begin to run. The clock will be reset to the correct time when the first Caller ID data is received.
Battery compartment cover
Battery compartment recess for easy battery removal
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4
Telephone Installation
Wall Installation
1 Plug one end of the line cord into the telephone line jack.
INSTALLATION
2 Feed the line cord into the channel and wind it around and out of the
mounting area as shown.
3 Connect the other end to a telephone jack not controlled by a switch. 4 Mount the phone on the wall as shown,then continue with the steps
in “For Ta ble/Desk and Wall Installation”on pa ge 7.
Telephone line jack
Line cord
Mounting area
Modular telephone wall jack
Channel
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INSTALLATION
Table/Desk Installation
1 Reposition mounting adapter on the base to table/desk position.
a) Remove mounting adapter from the
base by pressing down with your thumbs as indicated by the arrows.
c) Replace mounting adapter on base
by aligning it as shown and pushing up with your thumbs as indicated by the arrows.
b) Turn mounting adapter so that the
channel is up top as shown.
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INSTALLATION
Modular
telephone wall
jack
2 Plug one end of the line cord into
the telephone line jack.
3 Feed the line cord through
the channel as shown (so the phone will sit f lat).
4 Connect the other end
to a telephone jack not controlled by a wall switch,then continue with the steps in
“For T able/Desk and
Wall Installation”
on page 7.
Line cord
Channel
Telephone line jack
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For Table/Desk and Wall Installation
Coiled cord
7
INSTALLATION
1 Plug the coiled cord
into the jack on the base. Plug the other end into the handset, then hang up.
2 Lift the handset and
listen for a dial tone. If you can’t hear a dial tone,see IN CASE OF DIFFICULTY.
3 Set RINGER switch to
LO,HI or OFF. If the
RINGER switch is set to OFF,you will not hear this phone ring when you have an incoming call.
Your phone will work immediately after installation using the default feature settings (see Feature Settings Summary on next page). You can make and answer calls as soon as the phone is connected to a telephone jack,but you must install the batteries for the screen,Caller ID features and memory to work (see “Batter y Installation”).
NOTE: If you subscribe to Caller ID services from your local telephone service provider, you must follow the instructions in “Set Home Area Code” on page 11 for your phone to properly recognize and dial calls, and you may need to follow the instructions in “Set Local Area Codes” on page 12.
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Feature Settings Summary
NOTE: The features are listed in the order they appear the first time you setup your new phone. The order changes after the initial setup, but the procedure for the setting for each feature remains the same.
Default settings are marked with an asterisk (*).
Option: Choice:
WHICH LANGUAGE Choose whether the display appears in English,
ENGLISH* Spanish,or French.
ESPANOL FRANCAIS
CONTRAST Adjust screen lighting to a comfortable level, 1 2* 3 4 from 1 (light) to 4 (dark). You may need to
adjust Contrast differently for table/desk or wall installation.
SET HOME AREA CODE HOME AREA CODE? Set the unit to recognize calls from your area code.
SET LOCAL AREA CODE(S) LOCL AREA CODE? Program up to four area codes that do not require
dialing a “1”before them.
CALL HISTORY Choose how incoming calls are displayed.
ALL CALLS* The screen displays all calls received,in order. NO CALLS The screen displays no call history. UNANS. CALLS The screen displays only those calls you (or an
answering system) did not answer.
REPEATED CALLS Choose how repeat calls are stored and displayed. COMBINED* Repeat call information is combined with the
original call information. The time/date reflect the most recent call.
SEPARATE Repeat calls are listed separately.
FEATURE SETTINGS
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FEATURE SETTINGS
Feature Settings Summary (Continued)
Option: Choice:
CALL LIST ORDER Choose in what order calls are displayed.
NEW CALLS* Unreviewed call information is displayed first. BY TIME All calls are displayed in the order they were
received.
CALL WAITING Set for the kind of service to which you subscribe. ON* For Type II service (screen displays information
about Call Waiting calls).
OFF For Type I service (screen does not display
information about Call Waiting calls).
NOTE: The time and date will be set automatically when Caller ID information is received. You cannot set or change time or date manually.
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NOTE: The features are listed in the order they appear the first time you setup your new phone. The order changes after the initial setup, but the procedure for setting each feature remains the same.
Language Selection
You can select English,Spanish or French as the language in which your Caller ID information is displayed.
1 Press N.
2 Press - until the screen displays your language selection. 3 Press N to save your selection and move on to set the
next feature.
NOTE: To change the display language at a later date, see “Setting Screen Display Options” in the CALLER ID OPERATION section of this manual.
WHICH LANGUAGE?
FEATURE SETTINGS
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11
Set Home Area Code
Your own area code is the area code associated with your phone number. You need to program a Home Area Code so your phone can properly
recognize and dial calls.
If you dial… For… Then, in Steps 2-4
7 digits Calls within your Enter your own (phone number, no area code) own area code area code
10 digits Calls within your Enter 000, then (area code + phone number) own area code follow the directions — OR — in “Set Local Area 11 digits Codes” on page 11 (1 + area code + phone number)
1 Press N twice.
2 Press + or - until the screen displays the first digit of your
Home Area Code. Do not use the keypad to enter digits.
3 Press D. 4 Repeat Steps 2 and 3 for the second and third digits of your
Home Area Code.
5 Press N to save the Home Area Code. You will not see or
hear confirmation of the new Home Area Code,but the screen will prompt you to set the next feature.
HAC-___
HOME AREA CODE?
FEATURE SETTINGS
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Set Local Area Codes
Local Area Codes are area codes associated with other phone numbers for which you must dial the area code,but do not dial “1”. This includes your own area code if you must dial the area code but no “1”to make calls in your own area code.
You can program up to four Local Area Codes. Do not program area codes for which you must dial a “1”.
If you dial… For… Then, in Steps 2-4
11 digits All calls outside Make no entry (1 + area code + phone number) your own area code
10 digits Some calls outside Enter area codes that (area code + phone number) your own area code do not require a “1”
10 digits All calls within your Enter your own area (area code + phone number) own area code code
1 Press and release N until the screen displays:
2 Press - or + until the screen displays the first digit of the
first Local Area Code. Do not use the keypad to enter digits. 3 Press D. 4 Repeat Steps 2 and 3 for the second and third digits of the
first Local Area Code.
5 Press D. 6 To program another Local Area Code, press D until
the screen displays:
7 Repeat Steps 2–5 to enter the digits of the next Local Area Code. 8 Repeat Steps 6 and 7 to program a third and fourth Local
Area Code.
LAC2-___
LOCL AREA CODE?
LAC-___
LOCL AREA CODE?
FEATURE SETTINGS
12
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FEATURE SETTINGS
Display Screen Options
You can customize how the features of this product work.
1 Press and release N until the screen displays the option
you want to set. 2 Press + or - until the screen displays your selection. 3 Press N.
This sets your selection and automatically moves you to the next option. The unit returns to standby unless you make a selection within 30 seconds. When you finish setting options,wait 30 seconds for the unit to return to standby,or press to exit feature setup.
Call History
You can choose how incoming calls are stored and whether they are displayed.
ALL CALLS The screen displays all calls in the order they
were received.
NO CALLS The screen displays no call history. UNANS. CALLS The screen displays only those calls you did not answer.
Repeated Calls
You can choose how repeat calls are stored and displayed. COMBINED Repeat call information is combined with the original call
information. The time/date reflect the most recent call.
SEPARATE Repeat calls are listed separately.
Call List Order
You can choose in what order calls are displayed in call history.
NEW CALLS Unreviewed call information is displayed first. BY TIME All calls are displayed in the order they were received.
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FEATURE SETTINGS
Call Waiting
Set for the kind of Call Waiting service to which you subscribe. ON For Type II ser vice (screen displays information about
Call W aiting calls).
OFF For Type I service (screen does not display information
about Call Waiting calls).
Set Contrast
Press + or - to adjust screen lighting to a comfortable level,from: 1 Light
to
4 Dark
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TELEPHONE OPERATION
Redial
Lift the handset,
the last number
dialed appears
on screen. Press
to
call the last
number dialed
(up to 32 digits).
Handset Volume
Adjust volume of what you hear through the handset (LO, MED or HI).
Making and
Answering Calls
To make or
answer a call,lift
the handset.
Mute
Press and hold M to prevent the other party from hearing you (you will still be able to hear the other party). Release M to return to two–way conversation.
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TELEPHONE OPERATION
RINGER Volume
Adjust how loudly
the phone rings. If
the RINGER switch
is set to OFF,this
phone will not ring
when you have an
incoming call.
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TELEPHONE OPERATION
Flash/Call Waiting
When you receive a
call waiting signal,
press F to put
your current call on
“hold”and connect to
the new call. Press
F again to
return to the first call.
Also use F to
activate other phone
company subscriber
services such as
3-Way Calling.
Clear
Press to exit
dialing,to exit
storing a number
in memory,to exit
call history or at
any time to return
to the idle screen
without saving
any changes.
New Call Light
This light flashes when you have unreviewed call information in the call history.
Line Status Indicator
Flashes when you are receiving a call.
Remains steady when this phone or another phone on the same line is in use.
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TELEPHONE MEMORY
This telephone can store 13 telephone numbers,each up to 24 digits long. You can dial numbers stored in memory by pressing one or two buttons.
NOTE: Numbers
stored in memory
will be lost if the
phone is
unplugged from
the line jack
and there are
no charged
batteries
installed for
more than
2.5 hours.
Directory Card
Lift the plastic cover off the directory card to write the numbers (or names) stored in telephone memory on the card. Then,replace the plastic cover.
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Storing Memory Numbers
1 Lift the handset. 2 Press and release p. 3 Dial the telephone
number (up to 24 digits)
— OR —
Press to store the last number dialed from this phone.
4 For one-touch dialing,press and release the memor y button where
you want to store the number (locations X,Y,and Z)
— OR —
For two-touch dialing,press M,then press the number button (0–9) where you want to store the number.
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TELEPHONE MEMORY
Two-Touch Dialing
For two-touch dialing:
1 Lift the handset. 2 Press and release
M,then press the number button (0-9) where the memory number is stored. The number appears on screen as it is dialed.
One-Touch Dialing
For one-touch dialing,
lift the handset and
press the memory
button. The number
appears on screen as it
is dialed.
Storing a Pause in a
Memory Number
Press and release
once to
store a 2.5-second
pause in the dialing
sequence,twice for a
5.0-second delay, three times for a
7.5-second delay.
NOTE: Each 2.5 second
pause counts as one digit when storing numbers in
telephone memory.
NOTE: Press
on the back of the
handset while storing
a memory number to
exit programming.
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About Caller Identification
When the first call is received,the unit sets the current time and date automatically (you cannot set them),and resets them each time a new call comes in. The unit automatically adjusts for daylight savings time. When not in use the unit displays the current date/time,number of new calls received since the last review of memory,and number of reviewed calls in call history (up to 99).
For each call that comes in,the screen displays the following information between the first and second rings:
Your caller’s name (15 letters are sent by your telephone company);
The caller’s area code and telephone number (the area code is not displayed if it is programmed as the Home Area Code);
The time and date of the call;and
The position of the call in call history.
If you answer a call before the information appears on the screen,it will not be in the call history.
CALLER ID OPERATION
Caller’s telephone number
Caller’s name
Date call was received
Position of call in
call history
Indicates unreviewed
call information
Time call was received
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CALLER ID OPERATION
Reviewing Call History
The screen displays call information for about 30 seconds after it has been received. 1 Press - to review
the most recent call.
— OR —
Press + to review the oldest call.
2 Press + or - to
scroll through call history. When you reach the end of call history,the screen displays END OF LIST, then begins again.
Display Dial
Dial a displayed phone number while reviewing calls in call history.
1 Lift the handset. 2 Press and release
D. The screen displays the number being called. If the screen displays ERR,the present number cannot be
dialed. You cannot use this feature to dial
PRIVATE or UNKNOWN calls.
Display Dial Options
You can check or change the way a number in call history is dialed.
1 Press + or - until the screen displays the number you want to call. 2 Press D to make the call
— OR —
Press N to scroll through choices for dialing the number (without a “1,” or with a “1”followed by the area code).
Call History
This product assigns each incoming call a number from 1 to 99. The most recent call will have the highest number. When the memory is full, the oldest call information is deleted to make room for new incoming call information.
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Storing a Call Record into Memory
1 Press + or - to display the call record you wish to store in memory. 2 Press P. 3 For one-touch dialing,press and release the memory button where
you want to store the number (locations X,Y,and Z)
—OR—
For two-touch dialing,press M,then press the number button (0-9) where you want to store the number.
Removing Call Records from Call History
Removing a Specific Call Record
1 Press + or - to display the call record you want to remove. 2 Press and release r to remove the displayed number from
call history.
Removing All Calls
1 From the idle screen press and release r until the
screen displays (approximately 1.5 seconds):
2 Press r a gain to remove all calls. The screen returns to
the idle screen.
NOTE: Once a call is removed from call history, it cannot be retrieved.
Setting Screen Display Options
You can customize how the Caller ID features of this product work.
1 Press and release N until the screen displays the option you
want to set.
2 Press + or - until the screen displays your selection. 3 Press N.
This saves your selection and automatically moves you to the next option. The unit returns to standby unless you make a selection within 30 seconds. When you have finished setting options,wait 30 seconds for the unit to return to standby. (See “Feature Settings Summar y”in the FEATURE SETTINGS section of this manual for a list of display options.)
REMOVE ALL?
CALLER ID OPERATION
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Display Screen Messages
Screen Displays: When:
PRIVATE NAME The other party is blocking name information.
PPP The other party is blocking number information.
PRIVATE CALLER The other par ty is blocking name and number
information.
UNKNOWN NAME Your phone company is unable to receive
information about this caller’s name.
UUU Your phone company is unable to receive
information about this caller’s number.
UNKNOWN CALLER Your phone company is unable to receive
information about this caller’s name and number.
EXTENSION USED An extension phone on this line is being used,so
call information cannot be received.
ERR There is a problem with Caller ID transmission
from the telephone company.
CALLER ID OPERATION
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If you have difficulty operating this phone,try the suggestions below. For Customer Service,visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your pr oof of pur chase.
No Dial Tone
Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect the coiled handset cord connections at both ends.
Unplug the telephone and connect it to another modular jack. If it still does not work,and other telephones in your home are working,the problem is with this telephone.
Telephone Does Not Ring
Make sure the RINGER switch is not set to OFF.
If there are several other telephones on the same line,tr y disconnecting some of the other telephones. Having too many telephones connected can also create problems such as low ringer volume or impaired sound quality during calls.
Difficulty Storing Numbers in Memory
Make sure you are pressing the correct sequence of buttons for storing numbers.
If you are interrupted by a recorded announcement telling you to hang up or by a loud buzzing noise,hang up and tr y to enter the number more quickly.
Try calling the number you want to store in memory. When the call is ended,press P, ,then a one-touch button (X,Y or Z) or M, and a memory location (0-9).
If someone lifts an extension phone while you are storing numbers in memory,programming might be interrupted. Make sure all extensions are on hook while storing numbers in memory.
IN CASE OF DIFFICULTY
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New Call Light Stays On
Make sure you have reviewed all calls.
New Call Light Does Not Go On
Make sure you have installed four AA batter ies.
Replace old batteries with four new ones.
Screen is Blank
The screen is blank until you receive a call.
Make sure all line cords are correctly connected.
Make sure you have installed four charged AA batteries.
You must subscr ibe to ser vice from your local phone service provider to see call information on the screen (see “About Caller Identification” in BEFORE YOU BEGIN).
Screen Displays Extension Used, and None Are
Check all line cord connections.
No Caller ID Information While on a Call
Make sure your service provides Caller ID information while you are on a call. This is sometimes known as “Caller ID on Call Waiting,”or “Type II Caller ID.”
Make sure you have the Call Waiting feature on this phone set to ON (see “Display Screen Options”in FEATURE SETTINGS).
The phone cannot display the information if another phone on the same line is in use. Make sure all extensions are on hook.
Make sure you have installed four charged AA batteries (see INSTALLATION).
Replace old batteries with four new ones.
IN CASE OF DIFFICULTY
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