AT&T Ogo User Manual
Ogo Manual
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Intellectual Property Restrictions
All Intellectual Property, as defined below, which is owned by or licensed to AT&T Wireless, its affiliates, partners or suppliers, relating to the Device,
including but not limited to accessories, parts or software relating thereto (the “Device System”), is proprietary under federal laws, provincial laws and
international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or un-patentable), patents, trade secrets,
copyrights, software, computer programs, and related documentation and other works of authorship.
You may not infringe or otherwise violate AT&T Wireless rights with respect to the Intellectual Property. Moreover, you agree that you will not (and will
not attempt to) disassemble, decompile, reverse engineer, prepare derivative works from, modify or make any other effort to create source code from the
software. No title to ownership in the Intellectual Property is transferred to you through purchase or possession of the Device System or its components.
All applicable rights related to the Intellectual Property shall remain with AT&T Wireless, its affiliates, partners or suppliers. AT&T Wireless will have no
liability with respect to any claim of patent infringement, which is based upon the combination of the Device System or parts furn ished hereunde r with
software, apparatus or devices not furnished by AT&T Wireless, nor will AT&T Wireless have any liability for the use of ancillary equipment or software
not furnished by AT&T Wireless which is attached to or used in connection with the Device System. The foregoing states the entire liability of AT&T
Wireless with respect to infringement of patents by the Device System or any parts thereof. Copyright Laws in the United States and other countries
preserve for AT&T Wireless certain exclusive rights for copyrighted AT&T Wireless software, such as the exclusive rights to reproduce and distribute
copies of such AT&T Wireless software. AT&T Wireless software may be used only in the Device System in which the software was originally embodied
when purchased, and such software in such Device System may not be replaced, copied, distributed, modified in any way, or used to produce any
derivate thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such AT&T
Wireless software or exercise of right in such AT&T Wireless software is permitted. No license is granted by implication, estoppel or otherwise under
AT&T Wireless software is permitted. No license is granted by implication, estoppel or otherwise under AWS patent rights or copyrights.
Note: All marks, trademarks, and product names used in this manual are the property of their respective owners.
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Table of Contents
1. Welcome!..........................................................................................................................................................................6
1.1. Corporate Information ...........................................................................................................................................6
1.2. Conventions Used in This Manual ........................................................................................................................7
2. Ogo Device.......................................................................................................................................................................8
2.1. Ogo Device Specifications ....................................................................................................................................8
3. Ogo Keyboard and Key Functions.................................................................................................................................. 10
3.1. Ogo Keyboard.....................................................................................................................................................10
3.2. Ogo Key Functions..............................................................................................................................................10
3.2.1. Ogo Shortcut Key .................................................................................................................................12
3.2.2. 8-Way Navigation Key..........................................................................................................................13
3.2.3. ALT Key................................................................................................................................................13
4. Home Screen..................................................................................................................................................................14
4.1. Taskbar ...............................................................................................................................................................15
5. Getting Started................................................................................................................................................................17
5.1. Box Contents.......................................................................................................................................................17
5.2. Preparing Your Ogo ............................................................................................................................................ 17
5.2.1. Installing or Removing the Battery........................................................................................................17
5.2.2. Connecting the Charger .......................................................................................................................18
5.2.3. Charging the Battery.............................................................................................................................18
5.3. Powering On Your Ogo.......................................................................................................................................18
5.4. Activation and Messaging Wizards.....................................................................................................................19
5.4.1. Activation Wizard.................................................................................................................................. 19
5.4.2. Messaging Wizard................................................................................................................................27
6. My Status........................................................................................................................................................................31
6.1. Logging On/Off or Signing In/Out........................................................................................................................31
6.2. Changing Your IM Status....................................................................................................................................31
6.3. Adding a New Community or ISP E-mail Account .............................................................................................. 32
7. Setting Up Banner Events .............................................................................................................................................. 33
8. Instant Messaging (IM)...................................................................................................................................................34
8.1. Reading and Composing Chat Messages...........................................................................................................34
8.1.1. Accessing Chat Messages Using the Ogo Shortcut Key......................................................................34
8.1.2. Sending an Instant Message (Starting a Chat Session)....................................................................... 34
8.1.3. Adding Emoticons to Your Chat ...........................................................................................................35
8.1.4. Closing a Chat Session........................................................................................................................35
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8.2. Managing IM Contacts ........................................................................................................................................36
8.2.1. Adding an IM Contact...........................................................................................................................36
8.2.2. Deleting an IM Contact.........................................................................................................................37
8.2.3. Block an IM Contact (AIM and MSN)....................................................................................................38
9. Mailbox ...........................................................................................................................................................................39
9.1. Using Mailbox Options ........................................................................................................................................40
9.2. Mail and SMS Icons ............................................................................................................................................ 40
9.3. Using the Find Function ......................................................................................................................................41
9.4. E-mail Attachments.............................................................................................................................................42
10. E-mail and SMS..............................................................................................................................................................43
10.1. Sending an E-mail or SMS Message..................................................................................................................43
10.1.1. Choosing an E-mail Address in the From Field....................................................................................44
10.1.2. Changing Your Default E-mail Address for Sending Messages........................................................... 44
10.1.3. Sending SMS Messages ......................................................................................................................45
10.2. Replying to an E-mail or SMS Message ............................................................................................................. 45
10.3. Forwarding an E-mail or SMS Message .............................................................................................................45
10.4. Saving a Draft of a Message...............................................................................................................................45
10.5. Deleting a Draft of a Message.............................................................................................................................46
10.6. Addressing a Message........................................................................................................................................46
10.6.1. Adding Multiple Recipients to the Same Field......................................................................................46
10.6.2. Sending a Message to a New Recipient (Address Clipboard) ............................................................. 47
10.6.3. Clearing and Editing Addresses in Messages......................................................................................49
11. Contacts..........................................................................................................................................................................50
11.1. Creating a Contact..............................................................................................................................................50
11.2. Contact Profile Fields.......................................................................................................................................... 51
11.3. Alerticons.............................................................................................................................................................51
11.3.1. Choosing Alerticons for IM Contacts ....................................................................................................52
11.3.2. Choosing Alerticons for E-mail/SMS Contacts.....................................................................................52
11.4. Creating or Removing a Group...........................................................................................................................53
11.5. Number of Contacts Available.............................................................................................................................54
12. QuickText........................................................................................................................................................................55
12.1. Inserting QuickText.............................................................................................................................................55
12.2. Editing QuickText................................................................................................................................................56
13. Settings........................................................................................................................................................................... 57
13.1. IM.........................................................................................................................................................................57
13.2. E-mail..................................................................................................................................................................58
13.3. Device .................................................................................................................................................................58
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13.4. Sounds................................................................................................................................................................60
13.4.1. Volume/Vibration Shortcuts..................................................................................................................60
13.5. Time & Date ........................................................................................................................................................61
13.6. Network...............................................................................................................................................................62
13.7. Personal Mobility Gateway (PMG)......................................................................................................................62
13.8. System ................................................................................................................................................................62
14. Battery Charging and Low Battery Warning ................................................................................................................... 64
14.1. Battery Charging Level........................................................................................................................................64
14.2. Low Battery Warning...........................................................................................................................................65
14.3. Battery Life..........................................................................................................................................................65
15. Ogo Help.........................................................................................................................................................................66
15.1. Live Support Chat................................................................................................................................................66
15.2. Technical Support Information............................................................................................................................66
16. Emoticon Reference Tables—By IM Community.............................................................................................................67
17. Contact Profile Field Characteristics .............................................................................................................................. 73
18. Important Safety Information ..........................................................................................................................................74
18.1. Radio Frequency (RF) Energy............................................................................................................................74
18.1.1. RF Interference/Compatibility...............................................................................................................74
18.2. Potentially Explosive Atmospheres.....................................................................................................................74
18.3. Using Device Safely While Driving...................................................................................................................... 75
18.4. Accessories.........................................................................................................................................................75
18.4.1. Batteries and Battery Chargers ............................................................................................................75
18.5. Repetitive Motion Injuries....................................................................................................................................75
18.6. Caring for Your Device and Charger...................................................................................................................75
18.7. Device Service ....................................................................................................................................................76
18.8. Radio Frequency Signals....................................................................................................................................76
18.9. FCC Compliance Statement ............................................................................................................................... 76
18.10. Battery Safety Precautions.................................................................................................................................. 77
18.11. RF Exposure .......................................................................................................................................................78
18.12. Health and Safety Information.............................................................................................................................78
18.12.1. Exposure to Radio Frequency (RF) Signals.........................................................................................78
18.12.2. SAR Information ...................................................................................................................................79
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1. Welcome!
Welcome! Thank you for purchasing Ogo. Ogo gives you the opportunity to stay in touch
with family, friends, business contacts, and others while on the go. Ogo consolidates a wide
array of electronic messaging features into one easy-to-use mobile device.
Ogo’s features include:
Instant Messaging (IM): Chat with your AIM, MSN, and Yahoo! contacts using Ogo. It’s
easy to add contacts, just as you do on your PC. You can even use emoticons in your
chat sessions.
E-mail: Check your e-mail on the go and access multiple e-mail accounts. Ogo can help
you compose important messages that just can’t wait until you are back in the office or at
home.
SMS: Read and write text messages, using a full keyboard instead of your phone’s
numeric keypad.
Ogo shortcut key: Press just one key to get all your unread instant messages, e-mail,
and SMS messages.
1.1. Corporate Information
AT&T Wireless Services, Inc.
P. O. Box 68055
Anaheim Hills, CA 92817-8055
(correspondence only, not for payment)
Telephone numbers:
Customer Care: 866-896-9434
General care, billing questions: 866-293-4634
Activations: 800-684-2390
Web site address: www.attws.com
Ogo-specific information: www.attws.com/ogo
Caution: Changes or modifications made in the radio device not expressly approved by
AT&T Wireless will void the user’s authority to operate the equipment.
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1.2. Conventions Used in This Manual
Item Definition
Navigation
Key Physical key on the keyboard. The command
physical keys.
Button Onscreen button that performs an action when you select it and press
Enter.
Actions
Press Unless otherwise indicated, press always refers to a short press (half a
second or less). Where a long press of a key (over half a second) has a
specific result, the term
Select Move the focus onscreen to a tab, a field, a button, or an option.
You select items using the 8-Way Navigation key (see Section 3.2.2).
Use the inner ring of the 8-Way Navigation key to move from one item to
an adjacent item (field, button, or option); use the outer ring to move from
one tab to another or from one page to another.
Scroll Move the focus up or down to select items in an Options menu or to
move through onscreen text, using the inner ring of the 8-Way Navigation
key.
Contacts Two types of contacts are described in this manual:
• Contacts refers to stored contact profile information about the people
to whom you send e-mail or SMS messages. You can also store
general information, such as home address and phone numbers for
people you know.
• IM Contacts refers to the stored screen identification names for the
people with whom you exchange instant messages. IM contacts are
stored by the IM service providers, AOL, MSN, and Yahoo!
long press
Terminology
is used.
Press
always refers to
AOL/AIM AOL refers to the name of the premium portal provider. AIM refers to AOL
Instant Messenger.
Text/SMS SMS messages may be referred to as Text messages; your SMS number
may also be referred to as your Text number.
Note:
what is displayed on your Ogo.
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All screens shown in this manual are for reference only, and may differ slightly from
Ogo Manual
2. Ogo Device
Figure 1: Ogo Device
2.1. Ogo Device Specifications
Features
Articulating clamshell with free-stop hinge
Full QWERTY keyboard
CSTN transflective display, 240x160px, 1/8 VGA, 4k color
Mono speaker, 0.75 inch diameter, 0.8 watts at 8 ohms
GSM/GPRS dual band radio, 850/1900 MHz, min class 10
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Hotkey function buttons (shortcut keys)
8-Way Navigation control (key)
Hard reset
Open/Close switch automatically changes IM presence
Three-color LED indicates network connection, battery alerts, and new messages
Backlight for keyboard and display
Note:
Ogo's backlight timeout has been preset to optimize Ogo's battery life. This
setting is not adjustable. You can always turn the backlight on by pressing any key.
Dimensions
Closed: 11.5 cm x 7.5 cm x 2.5 cm
Weight: 5.7 ounces (162 grams)
Included accessories
850mA Li-ion battery, 120 hours standby, 2.5 hours usage
3V SIM card
GSM built-in antenna
Charger with mini-USB connection
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3. Ogo Keyboard and Key Functions
3.1. Ogo Keyboard
Figure 2: Ogo Keyboard
Up
Options
Capital
Letters
Alternate
Characters
Mailbox Instant
Messaging
Emoticon
Spacebar
Compose
8-Way Navigation
Home OgoPower On/Off
Clear
Enter
3.2. Ogo Key Functions
Key Name What it Does
Shortcut Keys
Power On/Off Powers your Ogo on and off.
Mailbox Shortcut to your e-mail inbox, where you can see incoming
Instant
Messaging
Compose Opens a screen where you can write a new e-mail or SMS
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e-mail and text messages.
Shortcut to the Instant Messaging screen, where you can chat
with your contacts over AIM, MSN, or Yahoo!
message.
Ogo Manual
Key Name What it Does
Home Returns to the Home screen.
Ogo Opens a screen displaying current chats, unread SMS and
Enter Activates a selected item on the screen.
Outer arrows The outer ring of arrows of the 8-Way Navigation key. Left and
Inner arrows The inner ring of arrows of the 8-Way Navigation key. Left and
e-mail messages, and draft messages.
Navigation Keys
right arrows move between tabs. Up and down arrows scroll one
page at a time (page up/down).
In message text, left and right arrows move to the beginning and
end of a line of text; up and down arrows move to the beginning
and end of the message.
right arrows scroll left and right within a screen or line of text. Up
and down arrows move between lines in a screen or lines of text
in a message.
Up Takes you to the screen above the one you are currently in (if
Options Opens the Options menu for the current screen, if available.
Letter keys Used to insert letters, numbers, or other symbols.
Capitalize Shifts the letter keys to capitals. For example, press CAP and
Alternate Shifts the letter keys to the symbol located above the letter on
ALT, Spacebar Pressing ALT, then Spacebar, opens a symbol palette that
Emoticon Opens an emoticon palette that allows you to insert emoticons
Clear Deletes the last character or emoticon inserted in a text field.
available). This key also closes an open Options menu.
Text Keys
then press D to type the capital letter D.
the key. For example, press the ALT key and then the D key to
insert the number 5.
allows you to insert special characters into your e-mail, SMS, or
instant messages.
into your instant messages.
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3.2.1. Ogo Shortcut Key
You can press the Ogo shortcut key at any time to display a list of all recent e-mail and SMS
messages, open IM chat sessions, and drafts of messages you have not yet sent.
Figure 3: Ogo Pop-up
Select the message or chat session you want to view and press Enter.
You can also quickly check for new e-mail from all e-mail providers set up on your Ogo.
Select Send/Receive at the bottom of the Ogo pop-up and press Enter.
Note:
Send/Receive will be selected by default in the pop-up if there are no new e-mail
messages, SMS messages, or active chats.
Table 1 shows the icons that appear in the Ogo pop-up to indicate different types of
messages.
Table 1: Message Icons
Type Icon Description
Conversation AIM
Chat MSN
Conversation Yahoo!
Unread SMS
Draft message
Unread e-mail
Animates if unread
Static icons
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3.2.2. 8-Way Navigation Key
Inner Ring
Outer Ring: Left and right arrows move between tabs. Up and down arrows scroll one page
at a time (page up/down). In message text, left and right arrows move to the beginning and
end of a line of text; up and down arrows move to the beginning and end of the message.
Inner Ring: Left and right arrows scroll left and right within a screen or line of text. Up and
down arrows move between lines in a screen or lines of text in a message.
Outer Ring
3.2.3. ALT Key
Insert special characters using keys: Special characters and numbers are marked on the
keys above the standard characters. When you want to insert a special character or number,
press ALT, and then press the key for the character or number you want.
Insert Symbol palette: When in any messaging screen or text field, press ALT, then
Spacebar, to open the Insert Symbol palette. Select the symbol you want and press Enter to
insert the symbol into your message.
Figure 4: Insert Symbol Palette
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4. Home Screen
Ogo’s Home screen is what you see each time you power on. Select IM to start a chat
session with a friend, or Compose to send an e-mail or SMS message. Find Contacts and
see your IM and e-mail status. You can also customize Ogo’s settings and get Help if you
need it.
You can always return to the Home screen by pressing the Home shortcut key.
Figure 5: Home Screen
Table 2: Home Screen Items
Home Screen Item Description More information
Taskbar See current message and status information in the Taskbar that
is displayed at the top of each screen.
Mailbox View and respond to e-mail and SMS messages; also manage
received messages.
Instant Messaging
(IM)
Compose Select Compose to write an e-mail or an SMS message. Section 10.1
Contacts Set up contacts and contact information for e-mail and SMS.
My Status See which IM communities you are logged onto. You can also
Help Access live Help chat and other information resources. Section 15
Settings and Device Set the date and time and choose settings for pop-ups, sounds,
Send instant messages and chat with your IM contacts. Section 8
You can also add contacts that do not have e-mail or SMS
addresses. Contacts for IM are separate.
send and receive e-mail.
and other display items.
Section 4.1
Section 9
Section 11
Section 6
Section 13
Section 13.3
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Ogo Manual
4.1. Taskbar
The top of every screen is dedicated to the Taskbar. The Taskbar displays information about
system status, new messages, IM status, and keyboard CAP and ALT functions.
Figure 6: Taskbar
Ogo
Indicator
Screen
Indicator
Yahoo!, MSN, and
AOL Status
Cap/Alt Icon
Position
Send/Receive
Icon
Time
Battery Status
Signal
Strength
Mute Icon
Table 3: Taskbar Items
Taskbar Item Description
Screen indicator Indicates which screen your Ogo is in (Home, IM, Compose, etc.).
Ogo indicator Actively animates (spins and flips) when you have new unread messages (e-mail,
SMS, or IM). If you have pressed the Ogo shortcut key to check new messages but
leave some unread, the Ogo indicator will gently animate up and down. (See
Section 3.2.1 for more information about the Ogo shortcut key.)
AOL, MSN, and
Yahoo! status
For each of these IM providers (premium portals), your status appears here (Online,
Not Available, Offline, etc.). For AOL, MSN, and Yahoo! status icons and
descriptions, see Table 4.
Time When your Ogo is powered on, it automatically synchronizes with the current time
from the AT&T Wireless network. (See Section 13.5 for more information on setting
the time and date.)
Battery status Diagonal bars show the battery charge level. (See Section 14 for more information.)
Signal strength Vertical bars indicate the strength of Ogo’s network connection. If a G appears in
the status, GPRS service is on.
CAP/ALT icon status
The CAP and ALT icons share the same space in the Taskbar.
CAP selection.
is the icon for the ALT selection.
is the icon for
Send/Receive icon Appears as an animation during any send/receive action, and disappears from the
Taskbar upon completion of the send/receive event.
Mute icon
Appears only when your Ogo’s audio is muted
. (See Section 13.4 for information
about muting Ogo.)
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Table 4: AOL, MSN, and Yahoo! IM Status Icons
Icon Name Description
AOL
Online During sign-in, this icon will alternate with the signed-off icon
Away Busy, be right back, or new away message.
Offline
Online
Be right back Away or out to lunch.
Busy On the phone.
Offline
Signing on This icon is animated when signing on.
at half-second intervals.
MSN
Yahoo!
Available During sign-in, this icon will alternate with the Offline icon at
Not available For any reason.
Offline
half-second intervals.
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5. Getting Started
5.1. Box Contents
Ogo with SIM card installed
Battery and charger
Quick Start Guide
Terms of Use booklet (
What You Need to Know
5.2. Preparing Your Ogo
5.2.1. Installing or Removing the Battery
To install the battery:
1. Turn your Ogo over and slide off the back cover.
2. Match the battery contacts with the contacts in the battery slot. Push the battery in,
contacts side down first (Figure 7).
Figure 7: Insert Battery
)
3. Push the other side down to slide the battery into place.
4. Replace the back cover.
5. Make sure that the battery has been properly installed before powering on your Ogo.
To remove the battery:
1. Power off your Ogo.
2. Turn your Ogo over and slide off the back cover.
3. Remove the battery, lifting it gently from the side opposite the contacts.
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5.2.2. Connecting the Charger
Connect the charger’s power plug to the charging socket on the front of your Ogo (Figure 8).
Figure 8: Connect Charger
5.2.3. Charging the Battery
Charge your Ogo for twelve consecutive hours. For more information on Ogo’s battery
status, see Section 14.
Note:
You can begin the Activation Wizard while your Ogo is being charged.
5.3. Powering On Your Ogo
Now that your Ogo is charging (or is fully charged), press the Power On/Off key:
When your device is powered on, you will see the screen shown in Figure 9. When your Ogo
connection is established, the Activation Wizard welcome screen appears.
Figure 9: Connection Status
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5.4. Activation and Messaging Wizards
5.4.1. Activation Wizard
This section summarizes the steps that take you through the Activation Wizard.
Once you have powered on your Ogo, follow the steps in the Activation Wizard to confirm
your rate plan and activation fee, and to select a payment method.
Ogo offers the following payment methods:
Credit card: You will be asked for your credit card number. The activation fee will be
charged to this card and the usage fees will be charged to this card on a monthly basis .
Existing AT&T Wireless GSM Account: If you have an AT&T Wireless GSM account, you
can pay using your existing account. Ogo charges will appear as an additional charge on
your AT&T Wireless bill.
When working with the Activation Wizard, use the inner ring of the 8-Way Navigation key to
move between onscreen buttons and press Enter to activate a selected button or option.
Note:
All screens shown in this manual are for reference only, and may differ slightly from
what is displayed on your Ogo.
5.4.1.1. Preparing for Activation
Before beginning the Ogo activation process, make sure that you have the following
information available:
Your credit card or existing AT&T Wireless GSM account information
Your Social Security Number
Your billing address
Your usage address (where you will be using your Ogo)
5.4.1.2. Overview of Activation
The activation process includes the following sections:
Welcome and rate plan information
Selection of one of the following payment methods (you will see a different series of
screens depending on the payment method you select):
− Setting up credit card payments
− Adding Ogo service to your existing AT&T Wireless GSM account
Usage address information
Terms of use
Submitting the activation request and confirming your activation
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Ogo Manual
5.4.1.3. Activating Your Ogo
The activation sequence should be performed with Ogo connected to its charger. You should
keep your Ogo powered on until the activation sequence is complete.
1. Power on your Ogo.
2. An Activation Server Query screen appears.
3. The next screen that appears is the Activation Wizard welcome screen.
Select Next and press Enter to continue.
4. The next screen explains payment options.
Select Next and press Enter to continue.
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5. The available rate plan screen appears.
6. With the 17.99 rate plan selected, press Enter. A message box appears, listing details
about the plan.
7. After scrolling to read all the information, select OK and press Enter to continue. This
returns you to the available rate plan screen.
Scroll to read the rest of the service plan information, then with Next selected, press
Enter.
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8. The next screen explains the activation fee.
Select Next and press Enter to continue.
9. A screen offering two choices for payment appears. Be sure to scroll to read all the
information. Select one of the two payment methods.
When you have chosen the method you want, select Next and press Enter to continue.
10. If you selected Set up recurring credit card payment, you will see the following
introduction screen. If you selected Add to existing qualifying account, go to Step 13.
Scroll to read all the information about credit card billing, then select Next and press
Enter to continue.
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11. Type the details for your credit card. Be sure to scroll down and fill in all the details.
Select Next and press Enter to continue.
Note:
To make a selection from a field that contains a pop-up, select the field and press
Enter to open the pop-up, then select an item from the list (you can also type the first
letter of the item to select it) and press Enter again.
12. The recurring payment agreement screen appears.
Review the Recurring Payment Agreement, select I Agree, then select Next, and press
Enter to continue.
This completes the sequence of screens that apply specifically to credit card billing. The
next screens will ask you to provide information about your usage address (see Step 15).
13. If you selected Add to existing qualifying account (in Step 10), you will see the following
sequence of screens that apply specifically to billing through an existing AT&T Wireless
GSM account, starting with the following introductory screen.
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Ogo Manual
Scroll to read all the information, then select Next and press Enter to continue.
14. Type the details for your existing AT&T Wireless GSM account. Be sure to scroll down
and fill in all the details.
Select Next and press Enter.
15. The next screen asks you if your usage address is the same as your billing address. The
usage address is the location from which you will be using your Ogo.
• If this address is the same as your billing address, select Same and press Enter.
• If this address is different from your billing address, select Different and press Enter.
16. If you selected Different, a screen appears where you can enter your usage address
information.
Note:
To select your state, first select the State field and press Enter to open the pop-
up. You can type the first letter of your state to select it from the list, or scroll within the
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