To change your home screen shortcuts and your main menu appearance, see page 36.
few seconds or until the
display lights up to turn
on your phone.
Press the
2
Center Key (
the
s
Main Menu
.
) to open
2
Press the Navigation Key
up, down, left, or right
S
) to highlight a menu
(
feature.
Press the
s)
Center Key (
to
select it.
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user’s guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. The Bluetooth trademarks
are owned by their proprietor and used by Motorola, Inc. under
license. America Online, AOL, the America Online & Design logo,
the AOL & Design logo, and the Triangle Logo, are registered
trademarks of America Online, Inc. in the United States and/or
other countries. Instant Messenger and Buddy List are trademarks
of America Online, Inc. Java and all other Java-based marks are
trademarks or registered trademarks of Sun Microsystems, Inc. in
the U.S. and other countries. Microsoft, Windows and Windows
Me are registered trademarks of Microsoft Corporation; and
Windows XP is a trademark of Microsoft Corporation.
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
• (press the * or # to scroll
through recent, dialed, received,
and missed calls)
Ë
MEdia Net
Á
AT&T Mall
• Shop Tones
• Shop Games
• Shop Graphics
• Shop Multimedia
• Shop Applications
• Shop Videos
•MEdia Net Home
W
Cellular Video
menu map
6
menu map
Ã
My Stuff
• AT&T Mobile Music
• Music Player
• Shop Music
•MusicID
•XMRadio
• Music Videos
• The Buzz
• Community
• Music Apps
• Media Finder
•Music
•Pictures
• Videos
•Voice Notes
• Ring Tones
• Wallpapers
• Games & Apps
• Tools
• Calendar
•Alarm Clock
• World Clock
• Dialing Services
•Calculator
•Camera
• Video Camera
• Voice Record
=
Address Book
}
Settings
• (see next page)
* dependent on your network
To change your home screen shortcuts
and your main menu appearance, see
page 36.
settings menu
l
Perso nalize
• Home Screen
•Voice Dial Setup
•Skin
• Greeting
• Wallpaper
• Screen Saver
• Slide Tone
• Sound Settings
Ç
Themes
t
Aud io
•Style
• (style) Detail
L
Connection
• Bluetooth® Link
• USB Settings
H
Call Forward *
• Voice Calls
•Cancel All
• Forward Status
• Push to Call Fwd Number *
U
In-Call Setup
• Date and Time
• In-Call Timer
• My Caller ID
• Answer Options
• Call Waiting
•MSG Alert
• Hearing Aid
Z
Initial Setup
• Time and Date
• Speed Dial
• Display Timeout
• Backlight
• Charging Lights
• TTY Setup
•Scroll
• Slide Closed
• Text Marquee
• Language
• Brightness
•DTMF
• Video Share *
• Master Reset
• Master Clear
Software U pdate *
m
Phone Status
• My Tel. Numbers
• Battery Meter
• User Accounts
• Downloa d Location
• Storage Devices
• AGPS Service *
• Other Information
S
Headset
• Auto Answer
• Ringer Options
• Voice Dial
J
Car Settings
• Auto Answer
• Auto Handsfree
• Power-off Delay
• Charger Time
%
Airplane Mode
• Airplane Mode
• Prompt at Power Up
j
Network *
• Service Tone
• Call Drop Tone
u
Security
• Phone Lock
• Keypad Lock
• Lock Application
• Hide/Show Private Entries *
• Fixed Dial
• Restrict Calls *
• SIM PIN
• SIM PIN2
•New Passwords
• Certificate Mgmt *
c
Java™ Settings
á
Web A cc es s
•MEdia Net
• Bookmarks
•History
•Go To URL
• Browser Setup
• Web Sessions
• Stored Pages
* dependent on your network
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture. If
it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Use and Care
8
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
get started
CAUTION:
phone for the first time, read the
Important Safety and Legal
Information
edged pages at the back of this
guide.
about this guide
This guide shows how to open a menu feature as
follows:
Find it:
This means that, from the home screen:
1
s >e
Press the center keys to open the menu.
Before using the
included in the gray-
Messaging >Create Message
2
Press the navigation keyS to scroll to
e
Messaging
, and press the center keys to
select it.
3
Press the navigation keyS to scroll to
Create Message
select it.
symbols
, and press the center keys to
This means a feature is network, SIM card,
or subscription dependent and may not be
available in all areas. Contact your service
provider for more information.
This means a feature requires an optional
accessory.
get started
9
SIM card
memory card
Your Subscriber Identity Module (SIM) card contains
personal information like your phone number and
address book entries. It can also contain your
voicemail, text message, and Internet access settings.
If you put your SIM card in another phone, that phone
uses your phone number.
Caution:
away from static electricity, water, and dirt.
10
Don’t bend or scratch your SIM card. Keep it
12
get started
You can use an optional removable microSD
memory card (up to
store photos, sounds, and other media files. To
manage your memory card, see page 75. To copy
music from a computer, see page 55.
1
Remove the
battery door.
2To install the
memory card
make sure the
memory card’s
metal contacts
are facing down and slide the top of the memory
card under the metal band.
To remove the memory card
out of the holder.
3
Replace the battery door.
8GB
) with your phone to
,
, slide the card back
battery
battery installation
12
3
battery charging
New batteries are not fully
charged. Plug the battery
charger into your phone
and an electrical outlet.
Your phone might take
several seconds to start
charging the battery.
When finished, your
display shows
locked).
The battery charger shipped with this device is
designed for Motorola 3G mobile phones. Other
chargers might take longer to charge your battery, or
cause your calls to fail during charging.
Charge Complete
extend battery life
•
To make your
press
>
5 seconds
backlight
s>w
Charging Indicator
(unless the keypad is
turn off sooner,
Settings >Initial Setup >Backlight
get started
11
•
To make your
press
>
Display Timeout >1 minute
•
To turn off your
press
>
Delay >Off
•
To turn off
not using it, press
>
Bluetooth Link >Setup >Power >Off
s>w
s>w
Bluetooth®
display
turn off sooner,
Settings >Initial Setup
screen saver
Settings >Personalize >Screen Saver
s>w
,
power when you’re
Settings >Connection
battery use & safety
• Motorola recommends you always use
Motorola-branded batteries and chargers.
The warranty does not cover damage caused
by non-Motorola batteries and/or chargers.
Caution:
Use of an unqualified battery or
charger may present a risk of fire, explosion,
leakage, or other hazard. Improper battery
get started
12
use, or use of a damaged battery, may result
in a fire, explosion, or other hazard.
•
Battery usage by children should be
supervised.
• Important:
designed to work best with qualified batteries.
If you see a message on your display such as
Invalid Battery
steps:
•
•
•
•
Motorola mobile devices are
or
Unable to Charge
Remove the battery and inspect it to
confirm that it bears a Motorola “Original
Equipment” hologram;
If there is no hologram, the battery is not
a qualified battery;
If there is a hologram, replace the battery
and retry charging it;
If the message remains, contact a
Motorola Authorized Service Center.
, take the following
•
New batteries or batteries stored for a long
time may take more time to charge.
• Charging precautions:
battery, keep it near room temperature. Never
expose batteries to temperatures below 0°C
(32°F) or above 45°C (113°F) when charging.
Always take your mobile device with you
when you leave your vehicle
•
When storing your battery, keep it in a cool,
dry place.
•
It is normal over time for battery life to
decrease, and for the battery to exhibit shorter
runtime between charges or require more
frequent or longer charging times.
• Avoid damage to battery and mobile
device.
Do not disassemble, open, crush,
bend, deform, puncture, shred, or submerge
the battery or mobile device. Avoid dropping
the battery or mobile device, especially on a
When charging your
hard surface. If your battery or mobile device
has been subjected to such damage, take it to
a Motorola Authorized Service Center before
using. Do
appliance or heat source, such as a hair dryer
or microwave oven.
• Use care when handling a charged
battery
pocket, purse, or other container with metal
objects. Contact with metal objects (such as
jewelry, keys, beaded chains) could complete
an electrical circuit (short circuit), causing the
battery to become very hot, which could
cause damage or injury.
Promptly dispose of used batteries in
accordance with local regulations. Contact
not
attempt to dry it with an
—particularly when placing it inside a
get started
13
your local recycling center for proper battery disposal.
Warn ing:
they may explode.
Never dispose of batteries in a fire because
make a call
To m ak e a c a ll
To “hang up,”
, enter a phone number and press N.
press O.
turn it on & off
Caution:
code when you turn them on. If you enter an incorrect
PIN code three times before the correct code, your
SIM card is disabled, and your display shows
Contact your service provider.
To turn on your phone
hold
keypad or display lights up. If
prompted, enter your eight-digit SIM card PIN code
and/or four-digit unlock code.
To turn off your phone
seconds.
14
Some phones ask for your SIM card PIN
, press and
O
for a few seconds until the
, press and hold O for a few
get started
SIM Blocked
answer a call
To answer a call
vibrates, just slide the phone open or press
To “hang up,”
.
when your phone rings and/or
press O.
store a phone number
You can store a phone number in your
1
Enter a phone number in the home screen.
2
Press the
Select
Store
key.
Create New Contact
, if necessary.
N
AddressBook
.
:
3
Enter a name and other details for the phone
number. To select a highlighted item, press the
center key
4
Press the
edit
To
page 67.
To store a new
From the home screen, press
Scroll to
contact’s name and
or
delete
Create Contact
s
.
Done
key to store the number.
a stored
Address Book
Address Book
entry with an
entry, see
s>=
and select it. Enter the new
Email
information.
email
Address Book
call a stored phone
number
Find it:
1
s >=
Scroll to the address book entry.
Address Book
address:
.
example, press
that start with “L.”
2
Press N to call the entry.
Note:
You can show entries stored in your phone’s
memory or on your SIM card. To choose which entries
you see, press
Options>View
Phone Contacts
many details as entries on your phone. To choose
where you store address book entries, go back to the
home screen and press
press
Tip:
other address book categories, open the
and press
. Entries on the SIM card do not include as
Options >Setup >Store Contacts To >PhoneorSIM Card
To see the entries you used most recently and
*
5
three times to go to entries
s>=
. You can select
Address Book
s >=
or #.
, then press
Phone & SIM Card, SIM Card
Address Book
, then
Address Book
, or
.
list
Shortcut:
to enter the first letters of an entry you want. For
In the address book, press keypad keys
get started
15
your phone number
To see your phone number from the home screen,
press the clear key
Tip:
Want to see your phone number while you’re on a
call? Press
You can edit the name and phone number
stored on your SIM card. From the home
screen, press
View
key, press the
don’t know your phone number, contact your service
provider.
get started
16
(
then#, then select
Options>My Tel. Number >Line 1
(
then#, select an entry, press the
Options
key, and select
Line 1
.
.
Edit
. If you
basics
See page 1 for a basic phone diagram.
display
The home screen appears when you turn on the
phone.
AT&T
Clock
12:00
Right Soft Key
Label
Left Soft Key
Label
OptionsMain Menu
To dial a number from the home screen, press number
keys and
N
.
S
Press
to open basic menu features. To change your home
screen shortcuts, see page 36.
Press the center key
the menu. Soft Key Labels show the current soft key
functions. For soft key locations, see page 1.
up, down, left, or right in the home screen
s
in the home screen to open
basics
17
Status indicators can show at the top of the home
screen:
1. Signal
Strength
2. GPRS
3. Data
4. Network
5. Active
Line
1Signal Strength Indicator –
the strength of the network connection. You can’t
make or receive calls when
2GPRS Indicator –
high-speed General Packet Radio Service
(GPRS) network connection is available
in use
18
OptionsMain Menu
*
.
basics
1
Shows when a
9. Battery
Level
8. Ring Style
12:00
7. Message
6. Reminder
Vertical bars show
or 0 appears.
B
, or
3Data Indicator –
status.
L/K
N/M
S/T
R/Q
P
8
O
4Network Indicator –
your phone is using a 3G network.
Shows connection
secure / unsecure packet data
transfer
secure/unsecure application
connection
secure/unsecure Circuit Switch Data (CSD) call
USB connect/transfer
auto answer
High-Speed Downlink Packet
Access (HSDPA) data transfer
Bluetooth® connection is active
Shows D when
5Active Line Indicator –
indicate an active call, or
forwarding to
All Calls
.
Shows hto
g
if you set call
9Battery Level Indicator –
battery charge level. Recharge the battery when
your display shows
Vertical bars show the
Low Battery
.
6Reminder Indicator –
an alarm, or an alert for a calendar event.
Shows
z
when a Java™ application is active.
7Message Indicator –
receive a new message. Indicators can
include:
É
text or MMS
message
voice & text message
8Audio Indicator –
õ
loud ring
ô
soft ring
Î
vibrate
Showsl when you set
Shows when you
w
Shows the audio style setting.
Ì
vibrate & ring
ö
vibrate then ring
Í
silent
voice message
volume
Press the volume keys to:
•
turn off an incoming
call alert
•
change the earpiece
volume during calls
•
change the ringer volume from the home
screen
Tip:
Sometimes silence really is golden. That’s
why you can quickly set your ringer to
Silent
by holding the down volume key while
you are in the home screen. You can also
switch to
home screen.
Vibrate
or back by holding # in the
basics
Vibrate
or
19
navigation key
Press the navigation keyS up,
down, left, or right to scroll to items in
the display. When you scroll to an item,
press the center key
s
to select it.
smart key
Find it:
s >}
>
Continue Task
To ch a n g e
close your phone, press
>
Slide Tone
and choose a sound. The volume for this
sound is set by the
(see page 32).
Settings >Initial Setup >Slide Closed
or
End Task
the sound
that you hear when you open or
s >}
Key Volume
in your audio style details
Settings >Personalize
The smart key gives you another way to do things. For
example, when you scroll to a menu item, you can
press the smart key to select it (instead of pressing
the center key
same thing as pressing the center key
smart key, see page 1. To change what the smart key
does in the home screen, see page 38.
s
). The smart key usually does the
s
. To find the
slider phone settings
You can change
phone:
20
basics
what happens
when you close your
voice commands
You can use voice commands to tell your phone what
to do.
1
Press and holdN.
Your phone prompts you to say a command.
2
Say a voice command from the list (replace
555-1212 with a phone number, and replace John
Smith with a phonebook entry name):
voice commands
“
Call
555- 1212”
“
Call
John Smith”
“
Send Email
“
Send Voice Note
“
Send Voice Note
“
Send Message
“
Send Message
“
Lookup
“
Go to Voicemail
“
Go to Camera
“
Go to Redial
John Smith”
555-1212”
John Smith”
555-1212”
John Smith”
John Smith”
”
”
”
voice commands
“
Go to Received Calls
“
Check Status
Your phone tells you its battery strength, network
signal strength, and whether its coverage is normal
or roaming.
Check Battery
“
“
Check Signal
“
Check Network
“
Check My Phone Number
“
Turn Prompts Off
Your phone turns off the sound on your voice
command prompts (such as “Say a command.”). To
turn prompts on again, say “
Your phone confirms by saying “Voice prompts on.”
”
”
”
”
”
”
“
Turn Prompts On
.”
basics
21
Tip:
You can say a phonebook entry’s name and
•
number type together. For example, say “Call
John Smith Mobile” to call the Mobile number
stored for John Smith.
•
Speak numbers at a normal speed and
volume, pronouncing each digit distinctly.
Don’t pause between digits.
•
For voice command help, press and holdN
to open the voice command list, then press
Help
.
voice command setup
You can change voice command settings.
1
Press and hold N to open the voice command
list.
2
Press
Settings
.
basics
22
3
Choose one of these settings:
voice command settings
Choice Lists
Sensitivity
Digit Dialing
Sound
About
Turn choice lists on or off. Your
phone uses choice lists to confirm
voice commands by asking “Did
you say…” followed by a choice
list item.
Make your phone more or less
likely to reject a voice command.
Train your phone to recognize how
you say digits.
Adjust the sound settings for your
voice commands.
See voice command software
information.
handsfree speaker
You can use your phone’s handsfree speaker to make
calls without holding the phone to your ear.
To turn the handsfree speaker on during a call, press
the
Speaker
key (if available), or
Your display shows
end the call.
Tip:
During a call, you can open your
Messaging, MEdia Net
press
Options >Select App
Note:
The handsfree speaker won’t work when your
phone is connected to a handsfree car kit or headset.
Spkrphone On
browser,
Options>Speakerphone On
until you turn it off or
Calendar
, or
.
Address Book
My Stuff
.
,
. Just
codes & passwords
Your phone’s four-digit
1234
. The six-digit
unlock code
security code
is originally set to
is originally set to
000000
. If your service provider didn’t change these
codes, you should change them:
Find it:
You can also change your
If you forget your unlock code:
prompt, try entering 1234 or the last four digits of your
phone number. If that doesn’t work, press
enter your six-digit security code instead.
If you forget other codes:
code, SIM PIN code or PIN2 code, contact your
service provider.
s >}
Settings >Security >New Passwords
SIM PIN2
or
Private Entries Code
At the
Enter Unlock Code
s
If you forget your security
.
and
lock & unlock phone
You can lock your phone to keep others from using it.
To lock or unlock your phone, you need the four-digit
unlock code.
basics
23
To
manually lock
Press
s>}
then enter your four-digit unlock code.
automatically lock
To
it off: Press
>
Automatic Lock >On
code.
Note:
You can make emergency calls on a locked
phone (see page 41). A locked phone still rings or
vibrates for incoming calls or messages,
need to unlock it to answer
24
your phone:
Settings>Security >Phone Lock >Lock Now
your phone whenever you turn
s>}
Settings >Security >Phone Lock
, then enter your four-digit unlock
.
basics
but you
lock SIM card or applications
,
features
SIM PIN
Caution:
times before the correct code, your SIM card is
disabled and your display shows
Lock or unlock the SIM card:
s>}
lock feature
s>}
Enter your unlock code to open a list of applications
(such as
Locked
If you enter an incorrect PIN code three
Settings >Security >SIM PIN
Settings >Security >Lock Application
Messaging
). Select an application and choose
to lock it.
SIM Blocked
.
lock & unlock keys
When your phone is closed and on the home screen,
your keys lock to prevent accidental key presses.
To
change how long
automatically locks your keys: Press
>
Security >Keypad Lock >Timer
To
unlock
your keys, press
Tip:
Do you want to lock your keys now? In the home
screen, press
your phone waits before it
> a time interval or
Unlock
Options >Lock Keypad
or press and hold*.
s>}
, then pressOK.
Settings
Off
basics
25
tips & tricks
In the home screen (shown on page 17):
To …D o t hi s …
change ring
volume
see your
recent calls
store a phone
number
check your
voicemail
tips & tricks
26
Press the volume keys up or
down. Hold
Vibrate
PressN to see a list of recent
calls, then press
switch to
Missed Calls
Enter a phone number, then
press
Press and hold 1 to check your
voicemail.
#
to switch to
and back.
*or#
Dialed Calls, Received Calls
.
Store
.
to
,or
To …D o t hi s …
return to the
home screen
open the
music player
use voice
commands
In a menu, message, or other
screen, press
return to the home screen.
Press the
open the music player. To change
your smart key shortcut, see
page 36.
Press and holdN to open a list
of voice commands, then say one
of the commands on the list.
O
to cancel and
smart key
once to
text entry
Some features let you enter text.To change your text entry mode, press#:
For text
indicator
descriptions,
see following
section.
Flashing
cursor
indicates
insertion point.
Press the
sub-menu.
ÂÆ
OptionsCancel
Msg
Options
key to open the
SMS:0
Before you
enter text,
press the
Cancel
key to
cancel the
message.
entry modes
Û
or ÔYo u r
Ú
or ÕYo u r
Ã
Ä
To set your primary and secondary text entry modes,
press
Options>Text Setup
Primary Text
Primary
text entry mode can be set to
any iTAP®
to any iTAP
to
entry mode.
Numeric
Symbol
or
Secondary Text
Û
Secondary
text entry mode can be set
Ú
None
if you don’t want a secondary
mode enters numbers only.
mode enters symbols only.
in a text entry view and select
.
or tapÔ mode.
or tapÕ mode, or set
text entry
27
iTAP® and tap mode tips
•
To change text case, press0. You can
choose all capital letters (
(
Á
), or next letter capital (Â).
•
To enter numbers quickly, just hold a number
key until the number appears. Now, you’re in
numeric mode. To change back to a text entry
mode, just hold a number key again.
•
To enter punctuation or symbols in a text entry
mode, press
•
To move the flashing cursor to enter or edit
message text, press
•
To delete the character to the left of the
cursor, press
hold
•
To cancel your message, press O.
text entry
28
(
1
(
.
á
.
S
.
. To delete the word,
), no capitals
iTAP® mode
When you enter text, a Û or Ú in the upper
left-hand corner means you are in iTAP mode. To
switch to iTAP mode, press
don’t see
press
primary or secondary text entry mode.
iTAP mode lets you enter words using one keypress
per letter. The iTAP software combines your
keypresses into common words and predicts each
word as you enter it.
Û
or Ú after four or more presses,
Options>Text Setup
#
repeatedly. If you
to set iTAP mode as your
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