Insert the SIM Card & Battery 6
Charge the Battery 7
Insert a Memory Card 8
Get to Know Your MOTO Q 9h 9
Use Your MOTO Q 9h 13
Learn to Navigate & Type 13
Connect to AT&T 15
Make Phone Calls 16
Set Up Voicemail 17
Internet 18
Browse the Web 18
Email & Messaging 19
Set Up Personal Email 19
Set Up Corporate Email 22
Send and Receive Email 25
Text & MMS Messages 26
Instant Messaging 28
MOTO Q 9h3
Contents
Sync Your Phone With Your Computer 29
Sync Contacts, Calendar, Email, Music, & More 29
Photos & Videos 32
Take a P h oto & Sen d It 32
View Your Pictures 33
Record a Video Clip 33
Picture and Video Options 34
Play a Video Clip 34
Music 36
AT&T M usic™ 36
Tips & Tr icks 38
Troubleshooting 40
4MOTO Q 9h
Welcome to AT&T
AT&T
Staff Meeting
10:00 AM Meeting Room A
Profile: Normal
12:00 PM
12/31/2008
StartContacts
Getting Started Disc
(includes User’s Guide and
synchronization software)
Charger
BT90 Extra
Capacity Battery
and
cover
and
Cover
BT60 Standard
Battery
Micro-to-Mini USB
Adapter
Micro USB to 3.5mm
Headset Adapter
USB Data Cable
MOTO Q™ 9h
Welcome to AT&T
What’s in the Box?
Thank you for purchasing
the MOTO Q™ 9h.
Take note of the components in
the box, pictured on the right.
To get started, we recommend
the following:
• Carefully follow the
step-by-step Instructions in
this guide to set up your
MOTO Q 9h phone.
• To learn more or if you
need help with your MotoQ
9h, review the user's guide
on the Getting Started Disc
att.com/tutorials
or visit
.
MOTO Q 9h5
Set Up Your MOTO Q 9h
Steps?
6
Takes?
2 minutes
Set Up Your MOTO Q 9h
Insert the SIM Card & Battery
Caution: Don’t bend or scratch
from static electricity, water, and dirt.
Your SIM card contains your phone number and information like your list of
contacts.
1.2.3.4.
5.6.Your MOTO Q 9h comes with two
6MOTO Q 9h
Subscriber Identity Module
(SIM) card. Keep it away
batteries and two battery covers.
The BT60 standard battery uses the
narrow cover, while the BT90 extra
capacity battery requires the larger
cover.
Set Up Your MOTO Q 9h
Steps?
1
Takes?
1 minute (to
start) Full
charge time
varies.
Charge the Battery
New batteries are not fully charged.
Plug the battery charger into your phone and an
electrical outlet. It might take several seconds for
charging to start.
During charging, you should see a light
around the navigation key. When charging is complete, your display shows a full
^
battery icon
MOTO Q 9h7
. You can’t overcharge your battery.
empty
charging
full
Set Up Your MOTO Q 9h
Steps?
3
Takes?
2 minutes
Insert a Memory Card
You can use a removable microSD memory card to store music, pictures, videos, and
other files. To see the files, press Start > Applications > File Manager. For the
maximum card size your phone supports, check
1. Open the memory slot cover by gently lifting the cover away
att.com/support/
from the phone as shown. The cover remains attached to the
phone.
2. Insert the memory card into its slot, with the card’s metal
contacts facing the front of the phone.
3. Put the memory slot cover back in place and push it to close
it. The cover clicks into place.
Caution: Do not remove your memory card while your phone is using it. Don’t bend
or scratch your memory card. Keep it away from static electricity, water, and dirt.
8MOTO Q 9h
.
Set Up Your MOTO Q 9h
Get to Know Your MOTO Q 9h
Turn On Your Phone
To turn on your phone, press and releaseO. If
prompted, enter your password or SIM unlock code.
O
To turn off your phone, press and hold
3seconds, then release it.
Note: In the event your phone freezes up and does not
respond for more than 30 seconds, be sure that the
battery if fully charged. If it is, remove and replace the battery, then turn the phone
back on. If these do not help, you can do a hard reset to restart your phone, but
this erases your personalized settings and any content stored in phone memory. To
perform a hard reset, remove and replace the battery, then hold down the
*
and E keys for 5 seconds while turning the phone on.
MOTO Q 9h9
for
Tip: To ch a n ge
how long your
backlight stays
“extend
on, see
battery life”
on page 39
.
Set Up Your MOTO Q 9h
5.
Network
7.
Battery
Level
6.
Profile
8.
Signal
Strength
4.
Call
Forward
3.
Message /
Bluetooth
2.
Voicemail
1.
Missed
Call
Meet Your Icons
Status indicators can appear at the
top of the home screen:
1. ShowsE when you missed a
call.
2. Showsw when you have new
voicemail.
3. ShowsC for a new message,
or
E when Bluetooth power is
on.
4. ShowsD when call forwarding is on.
5. Shows whether your are using a 3G
6. Shows when your ring style is Silent (
for other ring styles.
Note: A % appears when the speakerphone is on.
7. Shows the battery charge level.
8. Shows the strength of your network connection.
10MOTO Q 9h
k
, GPRSf, or EDGE\ network.
Q
) or Vibrate (
<
). No indicator appears
Set Up Your MOTO Q 9h
Volume Up
Volume Down
Back Key
Side Select
Lock Your Phone Keypad
You can manually lock your phone to prevent accidental key presses
X
then
f
To lock your phone, press
To unlock your keypad, press Unlock and enter your password. Your phone uses *
if you have not set a password.
To change your password and lock settings, press the Left Soft key to
select Start > System Tools > Settings > More > Security > Device Lock. Choose a password you will remember. If you forget your password, you will have to
perform a hard reset (see the note in the section “Turn On Your Phone”).
. Your left soft key becomes Unlock.
Change Your Ringer and Earpiece Volume
To change the other caller’s voice volume,
press volume up/down during a phone call.
Note: Bluetooth® accessories, such as headsets,
have their own volume controls.
MOTO Q 9h11
Tip: You c an
make
emergency calls
(such as 911 in
the United
States) on a
locked phone. A
locked phone
still lets you
answer
incoming calls.
Tip: To sil ence
your phone
when it’s
ringing, just
press the
volume keys
side
.
Set Up Your MOTO Q 9h
To change your ringer and sound profile
X
from the home screen, press and hold
to
open the Quick List. Then scroll to a profile, such
as Normal, Silent, or Vibrate, and press the
center key
s
.
To change the sound for alerts or other
events, press Start > MyStuff > Personalize My Q
> Sounds and Ringtones. Highlight the event and
select the sound you want to associate with it.