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MLX-10D
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AT&T MLX-10D, MLX20L, MLX-28D User Manual

555-620-122 Issue 1 October 1992
MERLIN LEGEND
COMMUNICATIONS SYTEM
Release 2.0 MLX-10D, MLX-28D, and MLX20L Display Telephones User’s Guide
Contents
1
About This Guide
■ Conventions
■ How to Comment on This Guide
Your Display Telephone
MLX-10D Telephone MLX-28D Telephone MLX-20L Telephone MLX Telephones The Display Area Dedicated Feature Buttons Line Buttons
1
2 3
1-1 1-2
1-3 1-4 1-5 1-6 1-17 1-20
Line Button Lights Caring for Your Phone Adjusting the Desk Stand Additional Equipment
1-25 1-26 1-27 1-29
Contents i
Contents
2
3
Quick Start
Identifying Call Types
Making Calls Answering Calls Transferring Calls
To Set Up a Conference
Using and Programming
Features
■ Using Features
■ Programming Features
2-1 2-1 2-4
2-7 2-9
2-11
3-1 3-4 3-5
4
ii
Feature Finder
Contents
4-1
Contents
5
Features
Account Code Entry Alarm Clock Auto Dial Callback Call Waiting Conference Coverage Do Not Disturb Extension Directory Forward and Follow Me Headset/Handset Mute
Inspect
Language
5-1 5-2 5-5 5-7 5-11 5-16 5-18 5-22 5-32 5-35 5-37 5-42
.
5-44 5-46
Last Number Dial Line Request Messaging Night Service
5-48 5-50 5-51 5-57
Contents
●
iii
Contents
Features
■ Paging
■ Park
■ Personal Directory
■ Personal Speed Dial
■ Pickup
■ Privacy
■ Recall
■ Reminder Service
■ Ringing Options
■ Saved Number Dial
■ Signaling and Notify
■ System Directory
■ System Speed Dial
■ Timer
■ Transfer
■ Voice Announce
■ Volume
(continued)
5-58 5-62 5-66
5-72 5-75
5-80
5-82 5-84
5-87 5-93
5-95 5-99 5-101 5-103
5-104 5-114
5-115
iv
Contents
Contents
A
B
C
D
Programming Special
Characters
Feature Codes
Programming Codes
Feature Name Display
Abbreviations
A-1
B-1
C-1
D-1
Contents
v
vi
The exclamation point in an equilateral triangle is intended to alert the user to-the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
IMPORTANT SAFETY INSTRUCTIONS
Always follow these basic safety precautions when using your telephone equipment. These precautions reduce the risk of
fire, electrical shock, and injury to you and damage to the equipment.
■ Read and understand all instructions.
■ Follow all warnings and instructions marked on or
packed with the telephone.
■ Do not use the telephone near water, as in a wet
basement. The telephone can be hazardous if
immersed in water. To avoid the possibility of electrical shock, do not use it when you are wet. If you accidentally drop it into water, do not retrieve it until
you have first unplugged the line cord from the modular wall jack. Do not plug the telephone back in until it has dried thoroughly.
vii
Do not use the telephone during electrical storms in your immediate area. There is a remote risk of electrical shock from lightning.
Unplug the telephone from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use
liquid or aerosol cleaners on the telephone. Never push objects of any kind into the telephone
through openings or slots. Never spill liquid of any
kind on the telephone.
Do not use the telephone near a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area in question. The telephone’s electrical contacts could generate a tiny
spark. While unlikely, it is possible that the spark could
ignite heavy concentrations of gas.
viii
To reduce the risk of electrical shock, do not
disassemble the telephone. There are no user­serviceable parts inside. Opening or removing covers may expose you to hazardous voltages, and incorrect
reassembly can cause electrical shock when the
telephone is used.
Call your sales representative or authorized dealer when service or repair work is needed.
SAVE THESE INSTRUCTIONS

About This Guide

This guide gives you the information you need to use your
MERLIN LEGEND™ Communications System display phone.
If you have any questions about using your phone’s features,
contact your system manager. He or she is a co-worker who
is responsible for managing the system.
About This Guide 1
About This Guide

Conventions

The following typographical conventions are used in this guide:
Bold type
Constant width type is used for information on
is used for phone buttons.
Press
Menu
to to list features and functions.
phone display screens or on a PC screen.
Select
Ext Program.
Bold constant width type indicates information
that you enter exactly as shown.
❉
Dial
A smaller italic font
34.
is
used for additional information
provided after the step of a procedure:
The green Iight flashes.
2
Conventions
About This Guide

How to Comment on This Guide

We welcome your feedback on this guide. Please use the feedback form on the next page. If the form is missing, send your comments to A. Sherwood, AT&T, 99 Jefferson Road,
Rm. # 2A25, Parsippany, NJ 07054.
How to Comment on This Guide
3

Your Display Telephone

The MLX-10D™, the MLX-20L™, and the MLX-28D™ phones are all display phones. The differences are the number of
buttons available (10, 20, or 28) to make and receive calls and the size of the display. The three MLX display phones that can be used with the co on the following pages.
mmunications system are shown
Your Display Telephone 1-1
Your Display Telephone
MLX-10D Telephone
See descriptions on page 1-5.
.
12

MLX-10D Telephone

Your Display Telephone

MLX-28D Telephone

See descriptions on page 1-5,
Speaker
Handset
Display Screen
-Volume Control
-
Dedicated Feature Buttons (8)
User Cards and Tray
Display Buttons (8)
Button Labeling Cards
Line Buttons (28)
Message Dialpad
Microphone (underneath)
Light
MLX-28D Telephone
1-3
Your Display Telephone

MLX-20L Telephone

See descriptions on page 1-5.
1-4
MLX-20L Telephone
Your Display Telephone

MLX Telephones

Button labeling cards
Cards you can label with the line or
feature assigned to each line button.
Contrast control (not shown)
On MLX-20L Telephones only, a sliding switch on the top of the
phone used to brighten and dim the
display.
Dedicated feature button
The eight imprinted buttons for the features used most often.
Desk stand (not shown)
A support that adjusts to two angles
Dialpad
The numbered buttons, along with ❉ and #, that are used to dial phone numbers and feature codes
Display buttons
The Home, Menu, More, and Inspect buttons that control the display screens, and the unlabeled buttons that activate features shown on the screens.
Display screen
A 2-line by 24-character screen
(MLX-10D and MLX-28D) or a 7-line by 24-character screen (MLX-20L) where you view call information, phone directories, and InstructIons for using features and programming the phone.
Handset
The hand-held part of the phone that you pick up, talk, into and listen from.
Line buttons
The 10 (MLX-10D), 20
(MLX-20L), or 28 (MLX-28D) buttons with red and green lights used to make and receive calls.
You can program any
unassigned buttons for feature use.
Message light
A light that goes on when a co­worker or system operator leaves a message on your display or when you have a
voice mail message or a fax
Microphone (not shown)
Use when the speakerphone is active
Speaker
The loudspeaker device
User cards and tray
Instructions for feature use and directory Information in a sliding tray under the phone
Volume control
A button for controlling the
volume of the speaker, handset,
and ringer
MLX Telephones
1-5
Your Display Telephone

The Display Area

The display on your phone acts as an alarm clock, timer, phone book, and message center. It also helps you locate features you want to use or program.
If you have a MLX-20L phone, you have the large
24-character) display. If you have a MLX-10D or MLX-28D
phone, you have the small (2-line by 24-character) display.
You can use features from the display by pressing Menu and selecting a feature from the display. You can also
program features from the display by pressing
then selecting
step-by-step through programming procedures and shows
the feature you have chosen.
Feature names are spelled out on large displays but shortened on small displays. In this guide, the large display feature name is shown first, followed immediately by the abbreviated, small display version in brackets. For example,
Alarm Clock [AlClk] or Auto
bracketed word is not shown, the information is the same for
Ext Pprogram [Prog].
Dial [AutoD].
The display leads you
(7-line
Feature
Menu
by
or
and
If a
small and large displays. Feature names and their
abbreviations are listed in Appendix D.
1-6
The Display Area
Your Display Telephone
The display has labeled and unlabeled buttons next to or
below it. The labeled buttons —
More
—
are used to move among the display screens. The
Home, Menu, Inspct,
and
unlabeled buttons are used to access and activate features. The functions of the unlabeled buttons change when the
screens change. To select a feature or option that appears on a screen, press
the unlabeled button that is next to it on the large display or underneath it on the small display. If there is more information than can be displayed on one screen, the > symbol is displayed. Press More, and the additional information is displayed.
NOTE:
On all display phones, the > symbol indicating more information appears on the right hand side of the display, next to or above the More button.
The Display Area 1-7
Your Display Telephone
Home Screen
The Home screen is your display’s “home base”. The information on this screen changes if you are making a call, answering a call, using a feature, or programming your phone. Press
Home
whenever you want to return to the Home
screen.
7-Line Display Home Screen and Display Buttons
1
2 3 4
5 6
7
1-8
The Display Area
Your Display Telephone
2-Line Display Home Screen and Display Buttons
Line 1 (Top Line)
The top line gives calling information:
■ When you’re not on the phone, the top line of the
Home screen is blank. However, if you’re using a
Posted Message to let co-workers know where you are
when you don’t answer the phone, the message you’ve selected appears as a reminder, as in the examples
shown.
■ When you use a feature, the Home screen prompts
you to enter information, such as an extension number or an account code.
■ When you receive a call, the top line shows the type
of call
— for example, if the call is an inside, outside, forwarded, or transferred call. If programmed, the name and extension of the caller appears for inside calls. For outside calls, the display shows you the line
The Display Area
1-9
Your Display Telephone
the call came in on and, if your company subscribes to
an automatic number identification (ANI) service, the caller’s number. Press
More
to find out who is
transferring a call to you and to see additional information.
NOTE:
The availability of the caller identification
information may be limited by local-serving (caller’s) jurisdiction, availability, or central office equipment.
When you make a call, the top line
shows the
numbers as you dial, On inside calls, if your system is
programmed to display names, the name of the person
you are calling also appears.
Line 2
The second line shows the date and time and, when activated, the alarm clock (a bell) and a minute and second
timer. The second line also reminds you of waiting calls and calls on hold, and displays information when you use a feature, confirming that you used it successfully.
1-10
The Display Area
Your Display Telephone
Lines 3 through 7 (7-Line Display Only)
Lines 3 through 7 appear on the large display only and are reserved for entries in your Personal Directory, a feature on
the MLX-20L that stores, shows, and dials up to 50 numbers.
Menu Screen
The Menu screen lists features and functions you can use by
pressing the button that corresponds to the feature or function shown on your display.
7-Line Display Menu Screen and Display Buttons
1 2
3 4
5 6 7
The Display Area
1-11
Your Display Telephone
2-Line Display Menu Screen and Display Buttons
Press
More
to see the next screen.
To adjust the contrast of a 7-line display, use the Contrast control on the top of the phone. To adjust the brightness of a 2-line display, select
select press
Down
Home
or
Up
to return to the home screen.
ctrst from the first Menu screen. Then
to decrease or increase the contrast, and
1-12
The Display Area
Your Display Telephone
Inspect Screen
The Inspect screen gives you information about active, incoming, and held calls. Press Inspct and then the line
button for the call you want to inspect. Line 1 of the display
shows the name or extension number of an inside caller or
indicates if it is an outside call.
Also, when you press
button, line 1 of the display shows what feature is programmed onto the button, as shown below. When you are
finished, press Home to return to the Home screen. For more
information, see Inspect in Chapter 5.
Inspct
and then a programmed line
The Display Area
1-13
Your Display Telephone
7-Line Display Inspect Screen and Display Buttons
1
2 3 4
5 6 7
2-Line Display Inspect Screen and Display Buttons
1-14
The Display Area
Your Display Telephone
Feature Screen
The Feature screen gives you quick access to features you
use often, without having to program them onto buttons.
When you press
names appear on the screen next to or opposite to the unlabeled display buttons.
The feature names on the screen change according to how you are using your phone at the moment. For example, if you
dial an extension and hear a busy signal, and then press
Feature,
messages or placing your call when the extension is available.
If you lift the handset and select a line button to place an inside call and then press related to making, answering, or handling inside calls as shown next.
the screen offers a choice of features for leaving
Feature
(located near the red
Feature,
the screen lists features
Hold),
feature
The Display Area
1-15
Your Display Telephone
7-line Display Feature Screen and Display Buttons
1
2
3 4
5 6
7
2-Line Feature Display Buttons
When > is displayed, more information is available. Press
More
to display the next screen.
1-16
The Display Area
Your Display Telephone

Dedicated Feature Buttons

Eight imprinted (dedicated) feature buttons are located in the lower left corner of the phone. These buttons are programmed for the features you use most often.
Four of the buttons have lights next to them to show their
on/off status. The lights next to Feature, HFAI, and Speaker
are green.
Feature
HFAI
Mute
Mute
Press to use feature codes and to display the Feature screen. Feature codes are listed in
Appendix B and on the user tray cards under the
phone.
Press to respond to voice-announced calls without lifting the handset or using the speakerphone. You must press the HFAI (Hands Free Answer on Intercom) button and leave it on; you cannot press it to respond to a call after the call comes in.
Press to turn the microphone in the speakerphone on and off. By pressing Mute during a conversation, you can speak privately with someone in your office without being heard by the
is red.
.
caller.
Dedicated Feature Buttons
1-17
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