AT&T MLC-5, MERLIN LEGEND Release 2.0 MLC-5 Cordless Supplementary Manual

Page 1
MERLIN LEGEND™
Communications System Release 2.0
MLC-5™ Cordless Telephone Quick Reference
System Speed Dialing
Account Codes
List Most Often Used-Codes
List Most Often-Codes
Code
Code
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
15.
16.
17.
Posted Messages
1. Do Not Disturb
6.
11.
16.
2.
7.
12.
17.
3. 8.
13.
18.
4.
9.
14.
19.
5.
10.
15.
20.
AT&T CIC# 555-620-128
Issue 1- October 1992
Page 2
TELEPHONE
MLC-5 Cordless Telephone Handset
Imprinted Buttons
Button Labeling Card
Channel Button
Line Buttons
Low Battery Light
Message Light
Card used to note feature or line assigned to each line button.
Button used to change channels for improved reception.
Five buttons with red lights, used to make/ receive calls. Any unlabeled buttons can be programmed with features.
Light blinks when batteries have less than
15 minutes of use remaining (tone also generated).
Light illuminates when you have a voice-
mail message, fax, or a
message from the
Imprinted buttons, including dedicated
feature buttons, cannot be changed.
Hold
Status
Transfer
Channel
system operator.
On/Off
MLC-5 Cordless Telephone Base Unit
Antenna
Battery
Contacts
Channel Indicator
Directory Card
Message Light
Retractable antenna;
extend fully for clear reception.
Mode
Metal contacts that
Lights
recharge the handset. Clean contacts
periodically with a soft pencil eraser.
Electronic display of
the channel currently
used or programmed. A "P" displays when the telephone is being
programmed.
Erasable card used to
record the telephone
number assigned to the
cordless telephone and
to list feature codes.
Light illuminates when
you have a voice-mail
message, fax, or
message from the system operator.
Ringing Volume Control
Press to put a call on hold. Red light flashes while call is on hold. During hold, phone beeps every 60 seconds. More than one call can be on hold at a time.
Press to show on the status of the handset line button lights, except for
On/Off, Low Battery,
and
Message. Light turns
off after 20 seconds.
Press to send a call to another phone.
Press to change the channel to improve reception.
Press to activate the handset to make or answer a call.
Charge
- a light that illuminates when the handset is in the the base unit and the batteries are charging.
Talk
- a light that illuminates when the handset is removed from
the base unit and, is turned
on using On/Off button.
Program
- a light that illuminates when the T/P switch is set to P for programming.
Sliding control used to adjust the volume of the base unit’s ring.
Switch used to test and
program the telephone.
T/P Switch
Page 3
CALL HANDLING
Line Button Lights
Light
Meaning
Rings
Ring
Meaning
Steady red
The line or the feature programmed onto the line button is in use.
Flashing red
An incoming call is ringing on this button.
Fast flashing
You have put a call on hold
red
on this line button.
Slow flashing
Someone else has put a
call red on hold on this line button.
Tones
Tone
Meaning
Dial tone
You can make a call.
(steady tone) Busy (slow
The phone you are calling
repeating tone)
is busy.
Fast busy (fast
No lines are available.
repeating tone) Alternating high
You dialed a number
and low tones
incorrectly or misused a feature.
Confirmation tone
You used a feature
(double break
properly.
in dial tone followed by steady tone)
Callback tone
The outside line or the
five short
extension is busy and your
beeps) phone is programmed for
Automatic Callback.
Call Waiting
You have an inside call tone (one or (one beep) or an out­two beeps while
side call (two beeps)
you are on
waiting. another call)
One long ring
An inside call
One short ring and An outside call one long ring
Two short rings and one long ring
Answering Calls
If you are not on the telephone:
Press On/Off.
After completing the call, press the On/Off button again or place the handset on the base unit.
If you are on the telephone:
1. Press Hold to put the
active call on hold.
2.
Press the button next the flashing red light to answer the incoming call.
Return to the held call by pressing the button next to the flashing red light.
Making Inside and
Outside Calls
1.
2.
3.
4.
5.
Extend antennas on both the handset and the base unit.
For outside calls only, press Status to view which lines or features are in use.
Press the button for the available line.
For
SA
buttons, dial the dial­out code and telephone number.
After completing the call, press On/Off again or place the handset in the base unit.
An outside call transferred to you, a returning transferred call, or a returning Callback call
Conference
You can participate in a conference call using an MLC-5 Cordless telephone, but you cannot use a cordless telephone to initiate the conference call.
Transfer
To transfer:
1.
Press Transfer.
2. Press line or SA button.
3.
Dial extensions or number.
4. Announce call, if desired.
5.
Press Transfer, hang up,
or return to call on hold.
To one-touch manual transfer:
1. Press Auto Dial button.
2.
Announce call.
3. Press Transfer, hang up,
or return to call on hold.
To one-touch auto transfer
Press Auto Dial button.
Ask your system manager if
this feature is available.
Page 4
FEATURES & PROGRAMMING
Programming Buttons
1. Label a button.
2. Slide T/P switch to P.
3. Press labeled button.
4. Dial programming code.
5. Repeat Steps 3 and 4 if
programming other buttons.
6. Slide T/P switch to center.
Programming Features
Programming a
Some features set up how your phone
Feature Button
works and are not programmed onto a
1. Label a button.
button. The ‡ in the Programming Codes Table flags these features. To 2. Slide T/P switch to P. set these features:
3. Press labeled button.
1. Slide T/P to P.
4. Dial 20.
2. Press ICOM or SA button.
3. Dial programming code.
5. Slide T/P switch to center.
4. Repeat Steps 2 and 3 for
additional phone set up features.
5. Slide T/P to center.
Programming Codes
Account Code Entry
82 + code
Park
86
Auto Answer All
754
Personalized Ring‡
32 + ring(s) (1-8)
Auto Answer on Intercom
753
Personal Speed Dial
# + (01 - 24) +
Auto Dial
21 + phone no.
inside
22 + extension
Pickup
outside
21 + number
Callback
general pickup
9
group pickup
88
automatic callback off
❉❉ 12
inside
9 + extension
automatic callback on
12
outside
9 + line
selective callback
55
Privacy
31
Call Waiting
Reminder Service
off+
❉❉ 11
set reminder
81
on ‡
+
❉❉ 11
cancel reminder
❉❉ 81
Camp-On
57
Ringing Options
Coverage
abbreviated on‡
341
coverage VMS off
46
abbreviated off‡
342
group
42 + group
delayed all Iines‡
346
inside and outside ‡
48
delayed one line‡
36
off
49
immediate all lines‡
347
outside only
❉❉ 48
immediate one line‡
37
primary individual coverage
40 + extension
no ring all lines‡
345
secondary individual
no ring one line‡
35
coverage
41 + extension
Saved Number Dial
85
Do Not Disturb
47
Signaling and Notify
Forward 33
signaling
23 + extension
Last Number Dial 84
notify receive
758 + extension
Messaging
notify send
757 + extension
delete message
26
System Speed Dial
24 + (code)
leave message
25
Voice Announce
next message
28
on‡
10
posted message
751
off‡
❉❉ 10
return call
27
scroll
29
Paging: group
22 + group ext.
NO diamond means the feature can
Denotes features that must be
‡ Denotes features that set up how
also be accessed from a feature code.
programmed onto a line button.
your phone works; they are not used by pressing a programmed button.
Page 5
MESSAGING
Accessing Features
Some features must be programmed onto a line button while others can
be accessed from a feature code or a programming code. Other features can be accessed from a feature code only. To access features, use the appropriate method as follows:
Dial a feature code:
Press programmed button, if
1.
Press
Feature
button or
available.
dial #. (Before using # sign, you must lift the handset.
2.
Dial the feature code.
Feature Codes
Account Code Entry
82 + code Callback Selective 55 Call Waiting†
pick up a call waiting call†
87 Camp-On 57 Follow Me
34 + extension Forward
inside
33 + extension
outside 33 + dial-out code +
number + #
Forward and Follow Me
cancel from all extensions
34
cancel from one extension 34 + extension cancel from your phone 33 + your extension
Last Number Dial
84 Messaging
cancel message†
53 + extension
delete message
26
leave message 25 next message
28
return call
27
scroll
29
turn message light off
(non-display)
54 Paging
loudspeaker page
9+line number+zone code Personal Speed Dial†
code (01-24) Pickup
group pickup
88
inside
9 + extension
outside
9 + line number
Privacy
off
31
31
Reminder Service
set reminder 81 + time + A or P cancel reminder
81
System Speed Dial code (600-739)
Leave Messages
On busy or unanswered phone:
Press programmed Leave Message button or press Feature and dial 25.
On display phones without calling:
1. Press Feature and dial 53.
2. Dial extension.
Cancel Messages
1. Press Feature and dial 53.
2. Dial extension.
Receive Messages
Red message light is on when you have a message or fax, if you are programmed to to be notified of fax arrivals.
To turn your message light off:
Press the Message button.
Post Messages
You must have programmed a message button using feature code ❉ 751.
1. Press programmed Posted
Message button.
2. Dial code for message to be
posted (01 -20).
To cancel posted messages:
1. Press programmed Posted
Message button.
2. Dial 00.
† Available only via feature code. Display phones only.
Page 6
OFTEN USED FEATURES
Last Number Dial System Speed Dial
To program:
Use company-programmed 3-digit
1.
Label a button.
codes to dial phone numbers. Ask
2.
Slide T/P switch to P.
your system manager for a list of
numbers and their associated
3.
Press button to be
codes.
programmed.
To program:
4.
Dial 84.
1.
Label a button.
5.
Slide T/P switch to center.
2.
Slide T/P switch to P.
To use:
1.
Press the same type of button used to place the first call, (for example,
ICOM
or
SA).
2.
Press programmed button, or press Feature or # and dial 84. (Before using #
sign, you must lift handset.)
Paging
To program speakerphone paging button:
1.
Select a non-line or non-
SA
button to program.
2.
Slide T/P switch to P.
3. Press labeled button.
4. Dial 22 and Group Page
or Page All extension.
5.
Slide T/P switch to center.
To use speakerphone paging:
1.
Press an
ICOM
or
SA
button.
2.
Press
On/Off.
3.
Press programmed button and, dial company-provided Group Page or Page All number .
4.
Make announcement after beep.
To use loudspeaker paging:
1.
Press On/Off.
2.
Press programmed button, or press Feature and dial 9 and Loudspeaker Page line number.
3.
Dial code for company­defined zone if necessary.
3.
Press button to be programmed.
4.
Dial 24 .
5.
Dial 3-digit company­supplied speed dial code.
6.
Slide T/P switch to center.
To use:
● Press On/Off. Then press
programmed button, or dial #, and dial 3-digit company-
supplied speed dial code.
Personal Speed Dial
Program 2-digit codes with numbers you dial most often, then use feature button to use these codes to dial a number.
To program personal speed dial codes:
1.
Slide T/P switch to P.
2.
Dial # and 2-digit code (01 -24), then dial ❉ 21.
3.
Dial phone number or account number. (Include entire dialing sequence, for example, dial-out code. Special characters may be needed (See Special Characters Table).
4.
Repeat Steps 2 and 3 to program additional
codes.
5.
Slide T/P switch to center.
To use:
1.
Press
On/Off.
2.
Dial # and a 2-digit code (01-
24).
Saved Number Dial
To program:
1.
Label a button.
2.
Slide T/P switch to P.
3.
Press button to be programmed.
4. Dial 85.
5.
Slide T/P switch to center.
To save and redial:
1. Press programmed button
before hanging up.
2.
To redial call, press same type of button used place the call
(ICOM
or
SA).
3.
Press programmed button.
Special Characters Table
Features that dial numbers
automatically may need special characters to allow for correct dialing or system response.
Press... Means... Hold Pause. Inserts 1.5 sec. pause
in dial sequence. Multiple consecutive pauses allowed.
##
For Extension Programming only: End of Dialing. Used to signal end of dialing sequence or used to separate grouped digits, for example, account codes from number dialed.
#
End of Dialing. Used to signal end of dialing sequence or used to separate grouped digits, for example, account codes from number dialed.
4.
Make announcement.
Page 7
OFTEN USED FEATURES
Forward and Follow Me
To program:
1.
Label a button.
2.
Slide T/P switch to P.
3.
Press labeled button.
4.
Dial ❉ 33.
5.
Slide T/P switch to center.
To forward calls to an extension:
1.
Press an
ICOM
or
SA
button.
2.
Lift handset.
3. Press programmed button.
4.
Dial extension.
To forward calls to an outside number:
1.
Press an
ICOM
or
SA
button.
2. Lift handset.
3.
Press programmed button, or
press Feature and dial 33.
4. Dial 9 on phones with ICOM
buttons or the dial-out code on phones with
SA
buttons.
5. Dial phone number, then dial #.
To set up follow me from another extension:
1.
Press an
ICOM
or
SA
button.
2.
Press
Feature
and dial
34.
3.
Dial your extension.
To cancel forward and follow me:
Call Waiting
Single beep means inside call waiting; two beeps mean outside call waiting.
To turn call waiting on/off:
1.
Press
Feature
and dial
00.
2.
Press any
ICOM
or
SA
button.
3. Dial 11 to turn on or ❉ ❉ 11
to turn off.
4.
Press
Feature
and dial ❉ 00.
To complete a call and answer call waiting:
1.
When you hear Call Waiting tone, press
On/Off.
2.
Lift handset when phone rings.
To put call on hold and pickup call waiting:
1. Press Hold.
2.
Press
ICOM
or
SA Originate
Only button. (You must have ICOM Originate Only or SA Originate Only
button
available to pick up call.)
3.
Press
Feature
and dial
87.
4. To return to call on hold, press
button with fast flashing light.
Pickup
From your extension:
1.
Press
Feature.
2.
Dial
33
and your extension. To program:
From one extension:
1.
1.
Press
Feature.
2.
2.
Dial
34
and your extension.
3.
Sent from all extensions:
4.
1.
Press
Feature.
2.
Dial ❉ 34 ❉ .
Label a button. Slide T/P switch to P. Press labeled button. Select one of the following:
Dial ❉ 9. For a specific
line or extension, dial line number or extension.
For group pickup,
dial ❉ 88.
Park
To program: See Programming Buttons.
To use park and speakerphone page:
1. Park the call.
Press programmed Park
button.
Press
Transfer,
dial your
extension, and press
Transfer
again or hang up.
2. Set up page.
For speakerphone page:
1.
2.
Press appropriate
Group Page
or
Page All
button, or press
any
ICOM
or
SA
button and dial Group Page or Page All extension:
Announce call and give your extension.
For loudspeaker page:
Loudspeaker pages can be made only by using a pro­grammed Loudspeaker Page button, which must be pro­grammed by your company.
1.
Press
Loudspeaker Page
button.
2.
Announce call and extension
where call is parked.
To pick up a parked call:
1. Lift handset.
2. Press programmed Pickup
button, or press Feature and dial 9.
3. Dial extension where call is parked.
5. Slide T/P switch to center.
To use:
Press programmed button, or
press Feature and dial 9. If button not programmed for specific line or extension, you can manually dial line number or extension, if desired.
Group Pickup can also be
accessed by pressing
Feature
and dial 88.
Page 8
OFTEN USED FEATURES
Callback
Use Callback to be notified when a
busy extension or outside line is free. Callback works only for busy extensions on
ICOM
button phones; use Line Request for busy outside lines. On
SA
button phones, Callback works with busy inside extensions; it works with busy outside lines only on SA or Pool buttons. Selective callback which activates feature on call-by-call basis is available from a feature code or from a programmed button. You must program your phone for automatic callback which activates this feature for every call.
2.
Press
Feature
and dial
00.
3.
Press labeled button.
4. Dial 55.
5.
Press
Feature
and dial ❉ 00.
To use selective callback for busy
extension:
1.
Press programmed button; or press Feature and dial 55 when you hear fast busy signal.
2.
Hang up after five short beeps.
3.
Lift handset after one long ring, and three short rings. Call is placed when you lift the handset.
To use selective callback for busy outside lines:
1.
Press
Feature
and dial
55
when you hear fast busy signal, or press programmed button.
2.
Hang up after five short beeps.
3.
Lift handset after one long ring, and three short rings. Call is placed when you lift the handset.
To turn automatic callback on/off:
See Programming Buttons.
To use automatic callback:
1.
2.
3.
When you hear five short beeps after you reach a busy extension or outside line, hang up.
Lift handset after one long ring and three short rings.
Call is placed when you lift the handset.
To program a selective callback button:
1. Label a button.
Coverage
For coverage, a co-worker must program an individual coverage button on his/her phone for either primary or secondary coverage. (Secondary coverage offers a two ring delay so you may answer before calls are covered. Primary coverage sends the call immediately to coverage.) You can program buttons for Coverage
OFF
or
Coverage VMS OFF.
To prevent coverage of inside or inside/outside calls, use the following procedure:
To program which calls are covered:
1.
Slide T/P switch to P.
2.
Press an
ICOM
or
SA
button.
3.
Dial ❉ ❉ 48 for outside only calls, or dial 48 for both inside and outside calls.
4.
Slide T/P switch to center.
Account Code Entry
To program:
1. Label a button.
2. Slide T/P to P.
3. Press labeled button.
4.
Dial ❉ 82.
5. Press Feature and dial 00.
To enter an account code before calling:
1. Press programmed Account
Code button, or press Feature
and dial
82.
2.
Dial account code, followed by
#.
3.
Press outside line or
SA
button.
4.
Lift handset or press
Speaker-
phone.
5.
Dial number (including dial-out
code if using SA button).
Repeat Steps 1 and 2 to change an account code during a call. Caller does not hear you enter the account code. Account code cannot be changed if it was already entered for the call when the call arrived.
To program a
Coverage OFF
or a
Coverage VMS OFF button:
1.
Label a button.
2.
Slide T/P switch to P.
3.
Press labeled button.
4.
Dial 49 for CoverageOff or
46
for Coverage VMS Off.
5.
Slide T/P switch to center.
To use buttons:
Toggle On the
Coverage VMS
OFF
button to prevent outside
calls from being sent to voice mail
Toggle On the
Coverage OFF
button to stop all calls from being sent to coverage.
Copyright © 1992 AT&T MERLIN LEGEND is a trademark of AT&T
Loading...