AT&T MERLIN LEGEND Release 3.1, MERLIN LEGEND 4.0 Installation Manual

AT&T 555-640-140 March 1996

MERLIN LEGEND Communications System Releases 3.1 and 4.0

Installation

Customer Support Information,

Customer Support Information.

Notice

Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change.

See Appendix A, “ this binder.

” for important information. It follows

Maintenance and Troubleshooting

Your Responsibility for Your System’s Security

Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a risk of toll fraud associated with your telecommunications system, and if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

You and your System Manager are responsible for the security of your system, such as programming and configuring your equipment to prevent unauthorized use. The System Manager is also responsible for reading all installation, instruction, and system administration documents provided with this product in order to fully understand the features that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. AT&T does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. AT&T will not be responsible for any charges that result from such unauthorized use. For important information regarding your system and toll fraud, see Appendix A, “

”

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. For further FCC information, see Appendix A, “Customer Support Information.”

Canadian Department of Communications (DOC) Interference Information

This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.

Le Présent Appareil Numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

Trademarks

5ESS, ACCUNET, ACCULINK, CONVERSANT, DEFINITY, Magic On Hold, Megacom, MERLIN, MERLIN II, MERLIN LEGEND, MERLIN MAIL, MultiQuest, Music on Hold, and Systimax are registered trademarks and 4ESS, AT&T Attendant, AUDIX Voice Power, FAX Attendant System, HackerTracker, MERLIN Identifier, MERLIN Identifier, MLX-10, MLX-10D, MLX-10DP, MLX-16DP, MLX-20L, MLX-28D, Page Pac, and PassageWay are trademarks of AT&T in the U.S. and other countries.

Windows is a trademark and Microsoft ProComm and ProComm Plus are registered trademarks of DataStorm Technologies, Inc.

Supra, StarSet, and Mirage are registered trademarks of Plantronics, Inc. UNIX is a registered trademark of UNIX System Laboratories, Inc. PagePac is a registered trademark of DRACON, a division of Harris Corporation. Okidata is a registered trademark of Okidata Corporation.

® a registered trademark of Microsoft Corporation.

Ordering Information

Limited Warranty and Limitation of Liability

in Appendix A, Customer Support Information,

Call: AT&T GBCS Publications Fulfillment Center

Write: AT&T GBCS Publications Fulfillment Center

Order: Document No. AT&T 555-640-140

For more information about AT&T documents, refer to the section entitled, “Related Documents”

Support Telephone Number

In the continental U.S., AT&T provides a toll-free customer helpline 24 hours a day. Call the AT&T Helpline at 1 800 628-2888 or your AT&T authorized dealer if you need assistance when installing, programming, or using your system. Outside the continental U.S., contact your local AT&T authorized representative.

Voice 1 800 457-1235 International Voice 317 361-5353 Fax 1 800 457-1764 International Fax 317 361-5355

P.O. Box 4100 Crawfordsville, IN 47933

Comcode: 107713737 Issue 1, March 1996

AT&T Corporate Security

Whether or not immediate support is required, to AT&T Corporate Security at 1 800 821-8235. In addition to recording the incident, AT&T Corporate Security is available for consultation on security issues, investigation support, referral to law enforcement agencies, and educational programs.

AT&T Fraud Intervention

If you

suspect you are being victimized

Service Assistance Center at 1 800 628-2888.

Warranty

AT&T provides a limited warranty on this product. Refer to “ “

“

About This Book

all

toll fraud incidents involving AT&T products or services

by toll fraud and you need technical support or assistance, call GBCS National

” which follows

Maintenance and Troubleshooting

in this binder.

.”

should be reported

”

Contents

About This Book

■

Intended Audience xix

■

How to Use This Book xix

■

Terms and Conventions Used xxi

■

Product Safety Labels xxii

■

Security xxiii

■

Related Documents xxiv

■

How to Comment on This Document xxv

1 Introduction

Installation Sequence 1–1

System Forms 1–2

Programming the System 1–4

Upgrading the System 1–5

2 Installing the Control Unit

Overview 2–1

AC Power and Grounding 2–5

Unit Loads 2–16

Installing the Basic Carrier 2–17

Installing the Power Supply 2–19

Installing the Auxiliary Power Unit 2–25

Installation

iii

Contents

Installing the Control Unit, Continued

Installing Expansion Carriers 2–27

Installing the Processor 2–29

Installing the Modules 2–32

Replacing a Module 2–40

Connecting the Control Unit to an AC Outlet 2–43

Powering Up the System 2–44

Powering Down the System 2–45

3 Installing Telephones and Adjuncts

Installing Multi-Function Modules 3–1

Installing Adjuncts 3–22

Installing Direct Station Selectors 3–43

Assembling MLX Telephones 3–48

Installing Cordless or Cordless/Wireless Telephones 3–57

Connecting Telephones to the Control Unit 3–58

4 Connecting the Control Unit to the Network Interface

Wiring 4–2

Testing Trunks 4–12

Labeling Trunks 4–14

Installing the Channel Service Unit 4–15

iv Installation

Contents

5 Installing the PC, CAT, or Printer

Connecting a PC to the Control Unit 5–1

Connecting a CAT to the Control Unit 5–7

Connecting a Printer to the Control Unit 5–7

6 Connecting Data Equipment

Data Stations 6–1

Analog Voice and Modem Data Stations 6–5

Modem Data-Only Stations 6–8

MLX Voice and Modem Data Stations 6–10

MLX Voice and Terminal Adapter Data Stations 6–12

Terminal Adapter Data-Only Stations 6–14

Video Conferencing Data Stations 6–17

7 Initializing and Testing the System

Initializing the System 7–1

Setting the Time and Date 7–3

Testing the System 7–3

Installing the Control Unit’s Housing 7–20

Installation

Contents

8 Installing Applications

Voice Messaging Systems and Touch-Tone Receivers 8–2

Automated Document Delivery System 8–4

Call Accounting System 8–5

Call Accounting Terminal 8–8

Call Management System 8–9

CONVERSANT 8–12

Integrated Solution III 8–14

AT&T Attendant 8–17

MERLIN MAIL 8–18

MERLIN PFC 8–21

PassageWay Direct Connect Solution 8–23

System Programming and Maintenance (SPM) 8–25

9 Upgrading the System

Backing up System Programming 9–2

Removing the Control Unit Housing 9–3

Powering Down the System 9–5

Upgrading the Control Unit 9–7

Modifying the Processor for Key Mode 9–12

Completing the Upgrade 9–16

Upgrading from the MERLIN II Communications System 9–16

Replacing the Control Unit Housing 9–18

vi Installation

Contents

2 4 5 6

A System Numbering Forms

Form 2a, System Numbering: Extension Jacks A– Form 2b, System Numbering:Digital Adjuncts A– Form 2c, System Numbering: Line/Trunk Jacks A– Form 2d, System Numbering: Special Renumbers A–

B Unit Load Calculation Worksheet

Unit Load Worksheet B–

Index IN-1

Installation

vii

Figures

1. AC Grounding Requirements 2

2. Measuring the AC Outlet Voltages 2

3. Central Office and AC Grounds 2

4. Installing 146A and 147A Protectors 2

5. Marking the Basic Carrier Screw Holes 2

6. Installing a Copper Shield in the Power Supply 2

7. Installing the Ferrite Cores 2

8. Installing an Auxiliary Power Unit 2

9. Connecting the Carriers 2

10. Installing the Processor into the Carrier 2

11. 400EM Module Sample Dip Switch Settings for

12. Line/Trunk and Telephone Jack Locations on

13. Removing Modules from the Carrier 2

1. Multi-Function Module Packing List 3

2. Removing the User Card Tray and Line Cable 3

3. Releasing the Deskstand 3

4. Removing the Deskstand 3

5. Releasing the Module Cover Screw 3

6. Releasing the Module Cover 3

7. Removing the Module Cover 3

8. Removing an MFM Module 3

2 Installing the Control Unit

2– 2– 2– 2– 2– 2– 2– 2– 2– 2– 2–

Signaling Types 1C and 5 2–37

2–

Each Module 2–39

2–

–7 –9 –11 –15 –18 –22 –24 –26 –28 –31

–42

3 Installing Telephones and Adjuncts

3–

viii Installation

3– 3– 3– 3– 3– 3– 3–

–3 –4 –5 –6 –7 –8 –9 –10

Figures

9. Installing an MFM Module 3

10. Setting and Adjusting the MFM Jumpers 3

11. Removing the Jack Guard 3

12. Placing the Module Cover into the Locating Slot 3

13. Lowering and Locking the Module Cover 3

14. Replacing and Tightening the Module Cover Srew 3

15. Replacing the Deskstand 3

16. Lowering the Deskstand and Locking into Place 3

17. Replacing the User Card Tray and Line Cable 3

18. Adjusting the Deskstand Height 3

19. Powering Up the Telephone after Installing the

20. Routing the Cord(s) Through the Cord Channel 3

21. Manual and One-Touch Headset Operation 3

22. Single-Zone Paging with PagePac Plus 3

23. Single-Zone Paging with Customer-Supplied

24. Single-Zone Paging with UPAM 3

25. Single-Zone Paging with Background Music and

26. Multizone Paging with Background Music, Magic

27. Installing the Supplemental Alert Adapter 3

28. Connecting One or More DSSs 3

29. Wiring for Auxiliary Power 3

30. Adjusting or Removing the Deskstand 3

31. Connecting the Line Cords 3

32. Removing the Extension Label 3

Installing Telephones and Adjuncts, Continued

3– 3– 3– 3– 3– 3– 3– 3– 3– 3– 3–

MFM 3–21 3– 3– 3– 3–

Amplifier 3–32 3– 3–

Magic on Hold 3–36 3–

on Hold, and Bidirectional Paging (Talk-Back) 3–37 3– 3– 3– 3– 3– 3–

–11 –12 –13 –14 –15 –16 –17 –18 –19 –20

–23 –29 –31

–33

–39 –45 –46 –49 –50 –51

Installation

Figures

33. Labeling the Extension 3

34. Removing the Handset Holder 3

35. Rotating the Handset Holder 3

36. Replacing the Extension Label 3

37. Mounting the Backplate 3

38. Routing the Cord Through the Backplate 3

39. Connecting Two Voice Pairs to a Telephone Using

40. Removing the Connecting Block 3

1. RJ21X Network Interface Connector 4

2. RJ21X Wiring Field Hardware 4

3. RJ21X Wiring Field Tools 4

4. Using the D-Impact Tool to Seat the Conductors 4

5. RJ11 and RJ14 Interfaces 4

6. 3150 Front Panel 4

7. 3150 Back Panel 4

Installing Telephones and Adjuncts, Continued

3– 3– 3– 3– 3– 3– 3–

a Bridging Adapter (BR-241-B1) 3–61

3–

4 Connecting the Control Unit to the Network Interface

4– 4– 4– 4– 4– 4– 4–

–52 –53 –53 –54 –55 –56

–63

–5 –6 –7 –8 –10 –17 –17

x Installation

Figures

1. Connecting a PC Within 50 ft. (15.2 m) 5

2. Connecting a PC More Than 50 ft. (15.2 m) Away 5

3. Connecting a CAT and Printer on the Same AC

4. Connecting a CAT and Printer on Different AC

5. Connecting a Printer Within 50 ft. (15.2 m) 5

6. Connecting a Printer More Than 50 ft. (15.2 m)

7. Connecting the 248B Adapter and the 2012D

1. Analog Voice and Modem Data Equipment

2. Modem Data-Only Equipment Configuration 6

3. Modem Data and MLX Voice Equipment

4. MLX Voice and Terminal Adapter Data Equipment

5. Terminal Adapter Data-Only Equipment

6. Video Conferencing Configuration 6

5 Installing the PC, CAT, or Printer

5–

6 Connecting Data Equipment

5– 5–

Outlet 5–10 5–

Outlets: Control Unit Connections 5–13 5– 5–

Away 5–19 5–

Transformer 5–20

6–

Configuration 6–7 6– 6–

Configuration 6–10 6–

Configuration 6–13 6–

Configuration 6–16 6–

–3 –6

–16

–9

–19

Installation

Figures

1. Ground-Start Button 7

2. Installing the Control Unit Top Cover 7

3. Installing the Control Unit Front Cover 7

1. Removing the Control Unit Housing 9

2. Powering Down the System 9

3. Removing a Module from the Carrier 9

4. Replacing a Module in the Carrier 9

5. Removing the Processor Module Cover 9

6. Removing the Processor Module Circuit Board 9

7. Changing the Key Mode Switch Position to Closed 9

8. Installing the Control Unit Housing 9

2 4 5 6

7 Initializing and Testing the System

7–

9 Upgrading the System

7– 7–

9– 9– 9– 9– 9– 9– 9– 9–

–18 –21 –22

–4 –6 –9 –11 –13 –14 –15 –18

A System Numbering Forms

A–1. Form 2a, System Numbering: Extension Jacks A–

xii Installation

A–2. Form 2b, System Numbering:Digital Adjuncts A– A–2. Form 2c, System Numbering: Line/Trunk Jacks A– A–4. Form 2d, System Numbering: Special Renumbers A–

Tables

1. Environmental Requirements 2

2. AC Power Requirements 2

3. Heavy Lightning Protection 2

4. Setting the 400EM (Tie Trunk) Module DIP

5. Signaling Formats for the 400EM (Tie Trunk)

1. Unsupported Telephones and Adjuncts 3

2. Single-Line Telephones 3

3. Single-Line Telephones Supported by Release 3.0

1. Network Interfaces 4

2. Central Office Network Interface Codes 4

2 Installing the Control Unit

2–

3 Installing Telephones and Adjuncts

2– 2– 2–

Switches 2–35 2–

Module 2–36

3– 3– 3–

and Later 3–42

–2 –8 –14

–40 –41

4 Connecting the Control Unit to the Network Interface

4– 4–

–2 –3

Installation

xiii

Tables

1. AT&T 572 Printer Options 5

2. AT&T 475/476 Printer DIP Switch Settings 5

3. AT&T CAT Printer DIP Switch Settings 5

1. Data Station Configurations 6

2. Terminal Adapter Settings 6

1. TTRs Required by VMS 8

2. MERLIN MAIL Ports Required 8

5 Installing the PC, CAT, or Printer

5–

6 Connecting Data Equipment

8 Installing Applications

5– 5–

6– 6–

8– 8–

–22 –24 –25

–2 –21

–3 –19

xiv Installation

Safety

The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

IMPORTANT SAFETY INSTRUCTIONS

When installing telephone equipment, always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons, including:

■

Read and understand all instructions.

■

Follow all warnings and instructions marked on or packed with the product.

■

Never install telephone wiring during a lightning storm.

■

Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations.

■

Never touch uninsulated telephone wires or terminals unless the telephone wiring has been disconnected at the network interface.

■

Use caution when installing or modifying telephone lines.

■

Use only AT&T-manufactured MERLIN LEGEND Communications System circuit modules, carrier assemblies, and power units in the MERLIN LEGEND Communications System control unit.

■

Use only AT&T-recommended/approved MERLIN LEGEND Communications System accessories.

■

If equipment connected to the analog extension modules (008, 408, 408 GS/LS) or to the MLX telephone modules (008 MLX, 408 GS/LSMLX) is to be used for in-range out-of-building (IROB) applications, IROB protectors are required.

Installation

Safety

■

Do not install this product near water, for example, in a wet basement location.

■

Do not overload wall outlets, as this can result in the risk of fire or electrical shock.

■

The MERLIN LEGEND Communications System is equipped with a 3-wire grounding-type plug with a third (grounding) pin. This plug will fit only into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact an electrician to replace the obsolete outlet. Do not defeat the safety purpose of the grounding plug.

■

The MERLIN LEGEND Communications System requires a supplementary ground.

■

Do not attach the power supply cord to building surfaces. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it.

■

Slots and openings in the module housings are provided for ventilation. To protect this equipment from overheating, do not block these openings.

■

Never push objects of any kind into this product through module openings or expansion slots, as they may touch dangerous voltage points or short out parts, which could result in a risk of fire or electrical shock. Never spill liquid of any kind on this product.

■

Unplug the product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use cleaners or aerosol cleaners.

■

Auxiliary equipment includes answering machines, alerts, modems, and fax machines. To connect one of these devices, you must first have a Multi-Function Module (MFM).

■

Do not operate telephones if chemical gas leakage is suspected in the area. Use telephones located in some other safe area to report the trouble.

xvi Installation

Safety

WARNING:

■

For your personal safety, DO NOT install an MFM yourself.

■

ONLY an authorized technician or dealer representative shall install, set options, or repair an MFM.

■

To eliminate the risk of personal injury due to electrical shock, DO NOT attempt to install or remove an MFM from your MLX telephone. Opening or removing the module cover of your telephone may expose you to dangerous voltages.

SAVE THESE INSTRUCTIONS

Installation xvii

Safety

xviii Installation

About This Book

The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features. Voice features include traditional telephone features, such as Transfer and Hold, and advanced features, such as Group Coverage and Park. Data features allow both voice and data to be transmitted over the same system wiring.

Intended Audience

This book is intended for qualified field technicians who install and upgrade the system.

How to Use This Book

Qualified technicians can use this book as a guide to installation and upgrading procedures. The technician is given specific steps for installing all units of the control unit, telephones, adjuncts and data equipment.

Installation

xix

How to Use This Book

later in this section, provides a complete list of system

Refer to the following documentation for additional information:

■

Equipment and Operations Reference

on system hardware, telephones, and other equipment.

■

Feature Reference

communications system.

■

System Planning

system for installation.

■

System Programming

system features.

■

Users’ guides and Operators’ Guides give procedural instructions for programming and using telephone features.

“Related Documents,” documentation together with ordering information.

In the U.S.A. only, AT&T provides a toll-free customer Helpline (1 800 628-

2888) 24 hours a day. Call the Helpline, or your AT&T representative, if you need assistance when installing, programming, or using your system.

provides detailed information

provides details on the features of the

provides procedures and forms for planning a

gives procedural instructions for programming

xx Installation

Terms and Conventions Used

In this document, the terms in the following list are used in preference to other, equally acceptable terms for describing communications systems.

Lines, Trunks and Facilities

Facility

telephone system and the telephone company central office. Technically a

trunk

Communications System to the central office. Technically, a start facility or a communications path that does not connect two switches (for example, an intercom line or a Centrex line). However, in actual usage, the terms use refer to start trunk, Direct Inward Dialing (DID) trunk, and so on. When you talk to your local telephone company central office, ask them what terms they use for the specific facilities they connect to your system.

Some older terms have been replaced with newer terms. The following list shows the old term on the left and the new term on the right:

is a general term that designates a communications path between a

connects a switch to a switch, for example the MERLIN LEGEND

line

is a loop-

line

and

trunk

are often applied interchangeably. In this book, we

line/trunk

and

lines/trunks

digital facilities

to refer to facilities in general. Specifically, we

. We also use terms such as personal line, ground-

trunk module line/trunk module trunk jack line/trunk jack station extension station jack extension jack analog data station modem data station digital data station terminal adapter 7500B data station terminal adapter analog voice and analog data station analog voice and modem data digital voice and analog data station MLX voice and modem data analog data only station modem data only station digital data only station terminal adapter only station 7500B data only station terminal adapter only station digital voice and digital data station MLX voice and terminal

adapter station

MLX voice and 7500B data station MLX voice and terminal

adapter station

Installation

xxi

Product Safety Labels

Typographical Conventions

Certain type fonts and styles act as visual cues to help you rapidly understand the information presented:

Example Purpose

It is

very

important that you follow these steps. You wristband before touching the connection.

The part of the headset that fits over one or both ears is called a

headpiece.

If you press the Feature button on an MLX display telephone, the display lists telephone features you can select. A programmed Auto Dial button gives you instant access to an inside or outside number.

Choose screen.

To activate Call Waiting, dial

Ext Prog

must

attach the

from the display

*11

Italics indicate emphasis.

Italics also set off special terms.

The names of fixed-feature, factoryimprinted buttons appear in bold. The names of programmed buttons are printed as regular text.

Plain constant-width type indicates text that appears on the telephone display or personal computer (PC) screen.

Constant-width type in italics indicates characters you dial at the telephone or type at the PC.

Product Safety Labels

Throughout these documents, hazardous situations are indicated by an exclamation point inside a triangle and the word

WARNING:

Warning indicates the presence of a hazard that could cause death or severe personal injury if the hazard is not avoided.

xxii Installation

caution

warning

Security

on the inside front cover of this book and

Security in Appendix A,

CAUTION:

Caution indicates the presence of a hazard that could cause minor personal injury or property damage if the hazard is not avoided.

Security

Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system. You should assign passwords wherever you can and limit knowledge of such passwords to three or fewer people.

Nondisplaying authorization codes and telephone numbers provide another layer of security. For more information, see Appendix A, “Customer Support Information” following

Throughout this document, toll fraud security hazards are indicated by an exclamation point inside a triangle and the words Security Alert.

Maintenance and Troubleshooting

Security Alert:

Security Alert indicates the presence of toll fraud security hazard. Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party (e.g., persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf). Be sure to read “Your Responsibility for Your System’s Security” of Your System: Preventing Toll Fraud” Support Information.”

“

“Customer

Installation xxiii

How to Comment on This Document

Document No. Title

Documentation for Qualified Technicians

555-640-140

555-025-600

Installation, Programming & Maintenance (IP&M) Binder [consists of Installation, System Programming & Maintenance (SPM), Maintenance & Troubleshooting

Toll Fraud Security

GBCS Products Security Handbook

How to Comment on This Document

We welcome your comments, both good and bad. Please use the feedback form on the next page to let us know how we can continue to serve you. If the feedback form is missing, write directly to:

Documentation Manager AT&T 211 Mount Airy Road Room 2W226 Basking Ridge, NJ 07920

Installation

xxv

How to Comment on This Document

xxvi Installation

Introduction

Installation of the MERLIN LEGEND Communications System involves the following:

■

Installing the control unit

■

Installing the telephones

■

Connecting system wiring

■

Installing optional equipment

This chapter provides an overview of the installation process, which varies from customer to customer.

Installation Sequence

The following is a list of the components that the system can include and shows the order in which you should install them. When installing your customer’s system, try to adhere to this order as much as possible:

1. Install the control unit (required).

2. Connect power accessories to the control unit (optional).

3. Install the telephones (required) and adjuncts (optional).

4. Connect the telephones to the control unit (required).

Introduction

1–

System Forms

5. Connect the control unit to the network interface (required).

6. Connect the channel service unit (CSU) to the 100D module on the control unit (required only with the 100D module).

7. Connect the printer and PC to the control unit (optional).

8. Connect data equipment to the control unit (optional).

9. Initialize and test the system (required).

10. Install the control unit housing (required).

11. Install applications (optional).

A list of required tools and equipment is given before each installation procedure.

System Forms

Some of the installation procedures in this guide refer to system forms. These forms indicate information that is specific to your customer’s system. The forms you need should be included with the system programming disk or memory card, which contains all of the programming specifically for your customer’s system.

If you are upgrading an existing system and do not have the required forms for your customer’s system, you can load System Programming and Maintenance (SPM) and print out the required forms.

If you find that you do not have a completed set of system forms for your customer’s system, contact your technical support organization or the Customer Service Center (CSC). See the inside front cover for telephone numbers.

The system forms that you need are specific for each system, and include some or all of those described in the following sections.

1–2 Introduction

Installing

System Forms

Installing the Control Unit

■

Form 1, System Planning. Some procedures in Chapter 2, “ the Control Unit,” refer to the Control Unit Diagram, which is printed on the reverse side of this form.

■

Form 3c, Incoming Trunks: Tie. If you install a 400EM module in the control unit, use this form to determine the appropriate switch settings prior to installation.

Installing Telephones (Required) and Adjuncts (Optional)

The following forms indicate the telephones and adjuncts that you must install:

■

Form 2a, System Numbering: Extension Jacks

■

Form 2b, System Numbering: Digital Adjuncts

■

Form 4b, Analog Multiline Telephone

■

Form 4d, MLX Telephone

■

Form 4e, MFM Adjunct: MLX Telephone

■

Form 4f, Tip/Ring Equipment

■

Form 5a, Direct-Line Console (DLC): Analog

■

Form 5b, Direct-Line Console (DLC): Digital

■

Form 5c, MFM Adjunct: DLC

■

Form 5d, Queued Call Console (QCC)

Introduction

1–

+ 264 hidden pages

AT&T MERLIN LEGEND Release 3.1, MERLIN LEGEND 4.0 Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About This Book

Intended Audience

How to Use This Book

Terms and Conventions Used

Product Safety Labels

Security

Related Documents

How to Comment on This Document

Introduction

Installation Sequence

System Forms

Installing the Control Unit

Installing Telephones (Required) and Adjuncts (Optional)