AT&T E5944B User Manual
User’s Manual
5.8 GHz Cordless
Telephone/Answering
System E5943B/
E5944B
with Caller ID/Call Waiting
Model #: E5943B/E5944B
Product name: 5.8 GHz Cordless Telephone/Answering System
Serial #:
(found on the bottom of the telephone base)
Purchase date:
Place of purchase:
Congratulations on your purchase
of this AT&T product.
Before using this telephone system, you must
read Important safety instructions
on pages 52 to 54 of this manual.
NEED HELP?
Our representatives are here
to help you with any questions concerning the
operation of this product, available accessories,
or any other related issues.
Call toll free
1 (800) 222-3111
In Canada, call
1 (866) 288-4268
or visit our website at
www.telephones.att.com
Depending on your service, you may see the caller’s number, or the caller’s name and
number. This product can provide information only if both you and the caller are in areas
offering caller ID service, and if both telephone companies use compatible equipment.
The time and date are sent by the service provider along with the call information.
Information about caller ID with call waiting
Copyright © 2006 Advanced American Telephones. All rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
This product has a caller ID with call waiting feature that works
with service from your local telephone service provider.
Caller ID with call waiting lets you see who is calling before you
answer the phone, even when you’re on another call.
You may need to change your phone service to use this
feature. Contact your telephone service provider if:
• you have both caller ID and call waiting, but as separate services (you may need combined service).
• you have only caller ID service, or only call waiting service.
• you don’t subscribe to any caller ID or call waiting services.
You can use this product with regular caller ID service, and you
can use this product’s other features without subscribing to
either caller ID or combined caller ID with call waiting service.
There are fees for caller ID services, and they may not be
available in all areas.
IMPORTANT
STOP!
See page 8
for easy instr uctio ns.
You must install and
charge battery before
using the telephone.
Add new handsets to make your phone more versatile (see page 43)
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (model E597-2, purchased separately) at any time, but each
must be registered with the base before use.
The E5943B has three handsets automatically registered as handsets 1, 2 and
3. You can register one additional handset, which will then be assigned as
number 4.
The E5944B has four pre-registered handsets. You cannot register any additional handsets.
NO TE : At any time, a maximum of two handsets or one handset and the base can be used on an
outside call, and the other two handsets can be used on an intercom call.
Handset 1 Handset 2 Handset 3 Handset 4
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, call 1 (866) 288-4268.
1
Table of contents
Getting started
Quick reference guide ................. 2
Parts checklist ..............................4
Before you begin ..........................6
Telephone base installation ......... 7
Battery installation & charging.... 8
Wall mounting .............................. 9
Belt clip & optional headset ......10
Telephone operation
Basic handset operation ............11
Basic base operation ..................12
Options while on calls - handset
and base ......................................13
Intercom calls .............................15
Call forward ..............................16
Call transfer .............................17
Handset settings .........................18
Base settings ...............................20
Directory
Director y ....................................21
New directory entries ...............22
Director y search ........................24
To dial, delete or change
entries .........................................25
Caller ID log
Shared caller ID log ...................26
How caller ID works .................26
About names...............................27
To review the call log ................28
To return a call ...........................28
Answering system
operation
Message capacity ........................30
Answering system ......................30
Day & time announcements ......31
Outgoing announcements..........32
Announcement only mode ........33
Change feature options .............34
Message playback .......................35
Recording & playing memos ......36
Message counter displays ..........37
Remote access ............................38
Appendix
Screen icons, indicator lights
& tones ........................................40
Handset display screen
messages .....................................41
Adding new handsets .................43
Replacing a handset....................44
Troubleshooting .........................45
Important safety instructions ...52
FCC Part 68 and ACTA .............55
FCC Part 15................................56
Limited warranty .......................57
Technical specifications .............60
Index ............................................61
Remote access wallet card ........62
User’s manual
5.8 GHz Cordless
Telephone/Answering
System E5943B/
E5944B
with Caller ID/Call Waiting
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OFF CLEAR
During a call, press to hang up.
While using menus, press to cancel
an operation, return to the previous
menu, or exit the menu display.
Quick reference guide
MUTE DELETE
While on a call, press to mute microphone (see page 14).
While reviewing the call log, press to
delete an individual entry, or press and
hold to clear the caller ID log (see page
28).
While pre-dialing, press to delete digits
from a string (see page 11).
Caller ID (VCID)
Press to scroll down while in menus.
Press to display caller ID information
(see page 28). While entering names
or numbers, press to move the cursor
to the left.
SPEAKER
Press to activate handset speakerphone. Press again to resume normal
handset use (see page 11).
^DIR
Press to scroll up while in menus.
Press to display directory entries
(see page 24). While entering
names, press to move the cursor to
the right.
PHONE FLASH
Press to make or answer a call.
During a call, press to receive an
incoming call if call waiting is activated
(see page 13).
INTERCOM
Press to initiate an intercom conversation, transfer or forward a call (see
pages 15-17).
Cordless handset
Feature menu
>DIRECTORY
CALL LOG
Menu
Feature menu
DIRECTORY ...... See page 21
CALL LOG ......... See page 26
RINGER VOLUME
.......................... See page 18
RINGER TONE... See page 18
KEY TONE ......... See page 18
LANGUAGE ....... See page 19
CLR VOICE MAIL
.......................... See page 19
DIAL TYPE ......... See page 19
Press VC ID or ^DIR to
scroll through menu items.
Press SE LEC T MENU to select
or modify a highlighted item.
Press OFF CL EAR to cancel
an operation, return to the
previous menu, or exit the
menu display.
SELECT MENU
Press to display menu, or to select
highlighted item from menu or save
an entry.
> shows a highlighted item
REDIAL PAUSE
Press to view redial memory (see
page 11). While entering numbers,
press and hold to insert a dialing
pause (see page 22).
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Quick reference guide
Telephone base
Answering system controls (see pages 30-39)
ANSW ER ON/OFF
.................................Press to turn answering system on or off.
DELETE ...................Press to delete a message during playback.
Press and hold to delete all old messages when
set is idle.
TIME/SET ................Press to review or set the answering system
clock.
SETUP ............ .........Press to review or change answering system
options.
CHANGE ........... .......Press to change a setup option.
REC/MEMO ......... ....Press to record a memo or press after pressing
SETU P to record an outgoing announcement.
Press to play or stop playing messages.
Press to repeat message. Hold to slow playback. Press twice to hear
previous message.
Press to skip to
next message.
Hold to speed up
playback.
Telephone function keys
HANDSET LO CATOR/
INTERCOM............. ..Press to make handset(s) beep (see page 12),
initiate an intercom conversation, transfer or
forward a call (see pages 15-17).
REDIAL/PAUSE .......Press to activate the speakerphone to
dial out the most recently called number.
When the speakerphone is already on, press
to dial out the most recently called number or
press and hold to insert a three second dialing
pause.
FLASH .......... ............During a call, press to receive an incoming call
if call waiting is activated (see page 13).
VOLU ME ................Press to adjust speakerphone listening volume
(see page 13) or base ringer volume (see page
20).
MUTE ........ ............While on a call, press to mute microphone;
press again to resume (see page 14).
SPEAKER .............Press to turn speakerphone on or off (begin or
end a call, see page 11).
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Parts checklist for E5943B
Save your sales receipt and original packaging in case you need to ship your
telephone for warranty service. Check to make sure the telephone package
includes the following:
Telephone base
Battery packs
Power adapter for
telephone base
Power adapters for
handset charger
Wall mount bracket
Telephone line cord
Cordless handsets
Belt clips
Cordless handset chargers
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Parts checklist for E5944B
Save your sales receipt and original packaging in case you need to ship your
telephone for warranty service. Check to make sure the telephone package
includes the following:
Telephone base
Cordless handsets
Wall mount bracket
Belt clips
Cordless handset chargers Battery packs
Telephone line cord
Power adapter for
telephone base
Power adapters for cordless handset charger
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Before you begin
About caller identification
Caller ID with call waiting features
in this telephone lets you see
who’s calling before you answer
the phone, even when you’re on
another call. These features require
services provided by your local
telephone company.
Contact your telephone service
provider if:
• you have both caller ID and call
waiting, but as separate services
(you may need combined service).
• you have only caller ID service,
or only call waiting service.
• you don’t subscribe to any caller
ID or call waiting services.
You can use this telephone with
regular caller ID service, and you
can use its other features without
subscribing to either caller ID or
combined caller ID with call waiting service. There may be fees for
these ser vices, and they may not be
available in all areas.
Caller ID features will work only
if both you and the caller are in
areas offering caller ID service, and
if both telephone companies use
compatible equipment.
See Caller ID log, beginning on
page 26, for more details about
how these features work.
Telephone operating range
This cordless telephone operates
with the maximum power allowed
by the Federal Communications
Commission (FCC). Even so, the
handset and base can communicate over only a certain distance
— which can vary with the locations of the base and handset, the
weather, and the construction of
your home or office.
If you receive a call while you
are out of range, the handset
might not ring — or if it does ring,
the call might not connect when
you press PHON E FL AS H. Move
closer to the base, then press
PHON E FL AS H to answer the call.
If you move out of range during
a telephone conversation, you
might hear noise or interference.
To improve reception, move closer
to the base .
If you move out of range without pressing OFF CL EAR, your
telephone will be left "off the
hook". To hang up properly, walk
back towards the telephone base,
periodically pressing O FF C LE AR
until the call is disconnected.
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NO TE : Use only the power adapter supplied with this product. If you need a replacement, call 1 (800)
222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch.In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch. Be sure to use an electrical outlet not controlled by a wall switch.
Telephone base installation
Install the telephone base as shown below. Choose a location in a central location within the home and:
• away from any other cordless (wireless) device such as cordless telephones,
802.11 wireless router (for example, WiFi).
• away from other electronic equipment such as microwave ovens, televisions,
computers, etc. Avoid excessive heat, cold, dust or moisture.
• if you need to install your phone within the same room as other cordless
phones or wireless products, you may need to select a different channel for
your router and or other cordless phones.
Plug the power adapter
into an electrical outlet
not controlled by a wall
switch.
Plug telephone line cord
into telephone jack.
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Battery installation & charging
After battery installation, place each handset in the telephone base or a charger
and allow it to charge for 16 hours before use. You can keep the battery packs
charged by returning the handsets to the telephone base or chargers after each
use. When the battery is fully depleted, a recharge takes about 16 hours. The
average talk time on a fully charged battery is about eight hours depending on
environmental conditions, standby time is approximately four days.
Plug the battery
pack connector
into handset.
Place handset in base or
charger to charge for 16 hours
before first use.
Plug power adapter into the jack
on the underside of charger as
shown, then plug into an electrical outlet.
Ca ut io n: Use only supplied rechargeable battery or replacement battery pack (part number 80-584800-00).
Press in and downward on
the tab to open the battery
compartment cover.
Slide battery compartment cover up until it
clicks closed.
NO TE : Use only the power adapter supplied with this product. If you need a replacement, call 1 (800)
222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch.
Low battery indicator
Return handset to base
or charger to recharge
when this symbol flashes. (Handset will beep
when battery is low.)
LOW BATTERY
Place the battery
pack and wires in
the compartment.
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Wall mounting
The base can be installed on any standard wallphone outlet as shown below.
Choose a location away from any electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive
heat, cold, dust or moisture .
Plug power adapter into an electrical
outlet not controlled by a wall switch.
Plug telephone line
cord into the telephone
jack.
1) Connect telephone line cord and
power adapter to telephone jacks
and wall jacks, as shown on page 7.
2) Install wall mount bracket onto set.
(a) First put the two front wall mount
bracket tabs into the front notches
on the bottom of telephone base.
(b) Squeeze the rear tabs of the wall
mount bracket as you insert them
into the rear notches on the bottom
of the telephone base.
3) Position the wall mount
bracket over the wall outlet
mounting pegs, and press
and slide the wall mount
bracket down firmly so it is
held securely on the outlet
mounting pegs.
b
a
b
a
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Belt clip & optional headset
Install belt clip as shown below if desired.
Snap belt clip into notches on
side of handset. Rotate and
pull to remove.
Plug 2.5 mm headset
into the jack on the side
of handset (beneath
small rubber cap).
For hands-free telephone conversations, you can use any industry standard
2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm
headset.
11
Telep hone operation
Basic handset operation
Making and answering calls
To answer an incoming call, press PHO NE FLA SH or
SPEA KE R, or any dial pad key (0-9, * or #). To
make a call, press PHONE FL ASH or SPEAKER ,
then dial a number. Press OF F CL EA R to hang up.
To preview numbers before dialing, enter numbers
first, then press PHO NE FLA SH or SPE AK ER to
dial. Press MU TE DELETE or O FF CLE AR at any time
to make corrections as you are entering numbers.
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
Hands-free speakerphone calls
To answer a call, press SPE AK ER. To make a call,
press S PE AKER, then dial a number. During a
call, you can press SPE AK ER to toggle between
hands-free speakerphone and normal handset use.
Press OFF C LE AR to hang up.
Last number redial
Press REDIAL PAUS E to display the most recently
called numbers (up to 32 digits). Use the V^ buttons or RED IA L PAU SE repeatedly to view up to five
recently called numbers. The handset will beep at
the beginning or end of the list.
To dial any redial number displayed, press PHON E
FLA SH or S PE AK ER. Or, after pressing PHON E
FLA SH or S PE AK ER, press REDIAL PAUSE to call the
most recently called number (up to 32 digits).
Press MU TE DELETE to delete the number from the
redial memory.
Elapsed time
PHONE 00:00:12
SPEAKER 00:00:12
REDIAL
555-1234
12
Telep hone operation
Basic base operation
Making and answering calls
To answer an incoming call, press SPEAK ER , or
any dial pad key (0-9, * or #). To make a call, press
SPEA KE R, then dial a number. Press S PEAKER
again to hang up.
Last number redial
When the base is idle, press REDI AL /PAUSE will
activate the speakerphone and dial out the most
recently called number (up to 32 digits).
-OR-
When the speakerphone is already on during an
external call, pressing REDIAL /PAUS E to immediately
dial out the most recently called number (up to 32
digits).
NO TE S:
1. After pressing speaker on the base, if you press and hold RE DIA L
/PAUSE while dialing, it will insert a 3-second dialing pause.
2. If you dial a number after pressing F LA SH, that dialed number will
not be saved for redial, so when you press SPEAK ER and then
RED IA L / PAUSE, you can only dial out the second latest called number.
Handset locator
If you misplace the handset(s), press HANDSET
LOCATOR /I NTER COM at the base. This starts the pag-
ing tone at the handset(s) for 60 seconds to help
you locate it. To stop the paging tone, press PHONE
FLAS H, SPEAKER, or any dial pad key (0-9, *, or #)
on the misplaced handset(s) (the handset(s) not on
the cradle), or press HANDS ET LOCATOR/INTE RCO M at
the base.
NO TE S:
1. The handset ringer volume also determines the level of the paging
tone. If the handset ringer volume level is set to off (0), that handset
will be silenced for all calls and paging (see page 18).
2. During a page, if you press OFF C LEAR on the misplaced handset(s)
(the handset(s) not on the cradle), the ringer of that handset will be
silenced, but the page will not be cancelled.
Speakerphone
Tone
13
Telep hone operation
Options while on calls -
handset and base
Volume control
Press ^ or V on the V OL UM E button on the side
of the handset or press ^ or V on the VOLUME
button on the base to adjust the listening volume
levels (1-5, of which 5 is the highest).
When you change the volume level, the new setting will automatically be saved.
Call waiting
If you subscribe to a call waiting service with your
local telephone service provider, you will hear
a beep if someone calls while you are already on
a call. Press PH ON E F LASH to put your current
call on hold and take the new call. You can press
PH ONE FLA SH at any time to switch back and forth
between calls.
Three-way conference calls
While a call is in progress, a person at another
handset can press PHON E FL AS H or SPEAK ER
to join the call. A person at the base can press
SPEA KE R to join the call.
A person at either handset can press OF F CL EA R,
or place the handset in the base to drop out of the
conference call. A person at the base can press
SPEA KE R to drop out of the conference call. A
conference call will not be terminated until all the
handsets and the base hang up.
Only two handsets (or one handset and the base)
can connect to an outside call at any one time.
Volume
Flash
Volume
Flash
14
Telep hone operation
Mute
Press MU TE DEL ET E to silence the microphone . You
will be able to hear the person at the other end,
but they will not be able to hear you until you
press MU TE DEL ET E again and resume speaking.
Temporary ringer silencing
Press OFF C LE AR or MU TE DEL ET E while the phone
is ringing to silence the ringer temporarily.
The next phone call will ring normally.
Temporary tone dialing
If you have pulse dialing (rotary) service, you can
switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone
signals to access answering systems or long distance ser vices.
After you hang up or press FLASH to access services with your local telephone service provider,
the phone automatically returns to pulse dialing
(rotary) service.
Options while on calls -
handset and base
Mute
Mute
Tone
15
Telep hone operation
Intercom calls
Intercom calls
If you have more than one handset, use the intercom feature to have conversations between the
handsets and base.
• Press the IN TE RC OM button on a handset or
HAN DS ET LO CATOR / IN TE RC OM on the base to initi-
ate an intercom call.
• After entering the number of the handset (1-4
or 0 for the base) you wish to intercom with,
your handset (or base) will call the other handset (or base).
To answer the intercom call:
• At a handset, press INTERCOM, P HO NE
FLA SH , SPE AK ER or any dial pad key (0-9, * or
#).
• At the base , press H AN DSE T LOC ATOR / INTERCOM ,
SPEA KE R or any dial pad key (0-9, * or #).
To end the intercom call:
• At a handset, press OF F CL EA R or INTE RC OM ,
or place the handset in a charger or base.
• At the base , press H AN DSE T LOC ATOR / INTERCOM or
SPEA KE R.
Handling incoming calls
The phone will beep if you receive an outside call
during an intercom conversation. You can either:
• Press PHONE F LA SH or S PEAKER to end the
intercom call and answer the incoming call.
-OR-
• Press IN TE RCOM or OF F CL EA R on the handset or H AND SE T L OC ATOR/ I NTERCOM on the base
to disconnect the intercom connection without
answering the incoming call. The incoming call
will continue to ring.
Press IN TERCOM.
Select a station to page.
INTERCOM TO:
NO TE : The intercom feature cannot be used while a handset is in the directory or call log.
Pressing INTE RC OM while on
an outside call will initiate call
transfer (see page 17). Pressing
and holding INT ERC OM while
on an outside call will initiate call
forward (see page 16).
16
Telep hone operation
Call forward
An external call can be forwarded between the following parties:
• From one handset to another handset (purchased separately).
• From a handset to the base.
• From the base to a handset.
Call forward
During a conversation, you can forward the call to
another handset or to the base.
• Press I NT ERCOM on the handset or HA ND SET
LOC ATOR / INTERCOM on the base.
• Enter the handset number (1-4 or 0 for the
base) to which you want to forward the call.
• The destination set will ring.
• Press PH ON E FL AS H, SP EA KE R or any dial pad
key (0-9, * or #) on the destination handset to
answer the call. On the base, press SPE AK ER
or any dial pad key (0-9, * or #) to answer
the call. Press OFF C LEA R on the handset or
SPEA KE R on the base that originated the for-
ward to drop out.
NO TE : If the forwarded call is not answered within 30 seconds,
the external call will be returned to the base or handset that originated
the forward, and its display will show CALL BACK. If the returned call is
not answered within an additional 30 seconds, the external call will end
automatically.
FORWA RD TO:
17
Telep hone operation
Call transfer
An external call can be transferred between the
following parties:
• From one handset to another handset (purchased separately).
• From a handset to the base.
• From the base to a handset.
Call transfer
During a conversation, you can transfer the call to
another handset or to the base.
• Press I NT ERCOM on the handset or HAN DS ET
LOC ATOR / INTERCOM on the base (the external
call is put on hold).
• Enter the handset number (1-4 or 0 for the
base) to which you want to transfer the call.
• The destination set will ring, showing an intercom call.
• Press I NT ERCOM, P HO NE FLA SH , SPE AK ER
or any dial pad key (0-9, * or #) on the destination handset to answer the intercom call.
On the base , press H AN DSE T LOC ATOR / INTERCOM,
SPEA KE R or any dial pad key (0-9, * or #) to
answer the intercom call.
• When the recipient answers the intercom call,
you can talk privately without the outside caller
hearing the conversation.
• On a handset, press O FF CLEAR to transfer the
call. On the base, press SPEAK ER to complete
the transfer to a handset.
NO TE S:
1. If the intercom call is not answered within approximately 100 sec -
onds, the external call will be released from hold at the originating
set.
2. When the recipient answers the intercom call, the originating party
can toggle between the intercom and external calls by pressing
IN TER CO M on the handset or H ANDSET LOCATOR/ INTE RC OM on the
base.
TRANSFER TO:
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