AT&T E5943, E5944 User Manual

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Page 1

User’s Manual

5.8 GHz Cordless Telephone

Answering

stem E5943B

E5944

th Caller ID/Call Waitin

Page 2

Model #: E5943B/E5944B

Product name: 5.8 GHz Cordless Telephone/Answering System

Serial #:

(found on the bottom of the telephone base)

Purchase date:

Place of purchase:

Congratulations on your purchase

of this AT&T product.

Before using this telephone system, you must

read Important safety instructions

on pages 52 to 54 of this manual.

NEED HELP?

Our representatives are here

to help you with any questions concerning the

operation of this product, available accessories,

or any other related issues.

Call toll free

1 (800) 222-3111

In Canada, call

1 (866) 288-4268

or visit our website at

www.telephones.att.com

Page 3

Depending on your service, you may see the caller’s number, or the caller’s name and number. This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. The time and date are sent by the service provider along with the call information.

Information about caller ID with call waiting

AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

This product has a caller ID with call waiting feature that works with service from your local telephone service provider.

Caller ID with call waiting lets you see who is calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your telephone service provider if:

• you have both caller ID and call waiting, but as separate ser

vices (you may need combined service).

• you have only caller ID service, or only call waiting service.

• you don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, and you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

There are fees for caller ID services, and they may not be available in all areas.

IMPORTANT

Page 4

STOP!

See page 8

for easy instructions.

You must install and charge battery before using the telephone.

Add new handsets to make your phone more versatile (see page 43)

Your telephone can accommodate up to four cordless handsets. You can add new handsets (model E597-2, purchased separately) at any time, but each

must be registered with the base before use.

The E5943B has three handsets automatically registered as handsets 1, 2 and

3. You can register one additional handset, which will then be assigned as number 4.

The E5944B has four pre-registered handsets. You cannot register any additional handsets.

NOTE: At any time, a maximum of two handsets or one handset and the base can be used on an

outside call, and the other two handsets can be used on an intercom call.

Handset 1 Handset 2 Handset 3 Handset 4

For customer service or product information, visit our website at

www.telephones.att.com or call 1 (800) 222-3111.

In Canada, call

1 (866) 288-4268.

Page 5

Table of contents

etting starte

Quick reference guid

.................

arts checklist

..............................

efore you begi

elephone base installation attery installation & chargin

Wall mounting

elt clip & optional headset

Te l ephone operation

asic handset operation

asic base operation

Options while on calls - handset

and base ......................................13

ntercom ca

lls

all forward all transfer

andset settings

ase settin

Directory

ew directory entries

irectory searc

To dial, delete or change

ntrie

aller ID lo

ow caller ID work

o review the call lo

nswering system

operatio

ay & time announcements

Outgoing announcement

Announcement only mod

hange feature options

Message playback

ecording & playing memo

essage count

display

Remote acces

ppend

creen icons, indicator lights

one

andset display screen

dding new handset

eplacing a handse

roubleshootin

mportant safety instructions

Part 68 and ACT

Part 1

imited warranty

Technical specifications

ndex

Remote access wallet card

User’s manual

5.8 GHz Cordless Telephone/Answering System E5943B

E5944

with Caller ID/Call Waiting

Page 6

Getting started

OFF CLEAR

During a call, press to hang up. While using menus, press to cancel an operation, return to the previous menu, or exit the menu display.

Quick reference guide

MUTE DELETE

While on a call, press to mute microphone (see page 14). While reviewing the call log, press to delete an individual entry, or press and hold to clear the caller ID log (see page

28). While pre-dialing, press to delete digits from a string (see page 11).

Caller ID (VCID)

Press to scroll down while in menus. Press to display caller ID information (see page 28). While entering names or numbers, press to move the cursor to the left.

SPEAKER

Press to activate handset speakerphone. Press again to resume normal handset use (see page 11).

^DIR

Press to scroll up while in menus. Press to display directory entries (see page 24). While entering names, press to move the cursor to the right.

PHONE FLASH

Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (see page 13).

INTERCOM

Press to initiate an intercom conversation, transfer or forward a call (see pages 15-17).

Cordless handset

Feature menu

>DIRECTORY CALL LOG

Feature menu

DIRECTORY ...... See page 21

CALL LOG ......... See page 26

RINGER VOLUME

.......................... See page 18

RINGER TONE... See page 18

KEY TONE ......... See page 18

LANGUAGE ....... See page 19

CLR VOICE MAIL

.......................... See page 19

DIAL TYPE ......... See page 19

Press VCID or ^DIR to scroll through menu items.

Press

SELECT MENU to select

or modify a highlighted item.

Press OFF CLEAR to cancel an operation, return to the previous menu, or exit the menu display.

SELECT MENU

Press to display menu, or to select highlighted item from menu or save an entry.

> shows a highlighted item

REDIAL PAUSE

Press to view redial memory (see page 11). While entering numbers, press and hold to insert a dialing pause (see page 22).

Page 7

Getting started

Quick reference guide

Telephone base

Answering system controls (see pages 30-39)

ANSWER ON/OFF

.................................Press to turn answering system on or off.

DELETE ...................Press to delete a message during playback.

Press and hold to delete all old messages when set is idle.

TIME/SET ................Press to review or set the answering system

clock.

SETUP .....................Press to review or change answering system

options.

CHANGE ..................Press to change a setup option.

REC/MEMO .............Press to record a memo or press after pressing

SETUP to record an outgoing announcement.

Press to play or stop playing messages.

Press to repeat message. Hold to slow playback. Press twice to hear previous message.

Press to skip to next message. Hold to speed up playback.

Telephone function keys

HANDSET LOCATOR/

INTERCOM...............Press to make handset(s) beep (see page 12),

initiate an intercom conversation, transfer or forward a call (see pages 15-17).

REDIAL/PAUSE .......Press to activate the speakerphone to

dial out the most recently called number. When the speakerphone is already on, press to dial out the most recently called number or press and hold to insert a three second dialing pause.

FLASH ......................During a call, press to receive an incoming call

if call waiting is activated (see page 13).

VOLUME ................Press to adjust speakerphone listening volume

(see page 13) or base ringer volume (see page

20).

MUTE ....................While on a call, press to mute microphone;

press again to resume (see page 14).

SPEAKER .............Press to turn speakerphone on or off (begin or

end a call, see page 11).

Page 8

Getting started

Parts checklist for E5943B

Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

Telephone base Cordless handsets

Cordless handset charger Battery packs Power adapter for

telephone base

Power adapter for handset charger

Wall mount bracket

Telephone line cord

Belt clips

Page 9

Getting started

Parts checklist for E5944B

Save your sales receipt and original packaging in case you need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

Telephone base Cordless handsets

Wall mount bracket

Belt clips

Cordless handset chargers Battery packs

Power adapter for telephone base

Power adapters for cordless handset chargers

Telephone line cord

Page 10

Getting started

Before you begin

About caller identification

Caller ID with call waiting features in this telephone lets you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.

Contact your telephone service provider if:

• you have both caller ID and call waiting, but as separate services (you may need combined service).

• you have only caller ID service, or only call waiting service.

• you don’t subscribe to any caller ID or call waiting services.

You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and they may not be available in all areas.

Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

See Caller ID log, beginning on page 26, for more details about how these features work.

Telephone operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

If you receive a call while you are out of range, the handset

might not ring — or if it does ring, the call might not connect when you press PHONE FLASH. M o ve closer to the base, then press

PHONE FLASH to answer the call.

If you move out of range during a telephone conversation, yo u

might hear noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing OFF CLEAR, you r

telephone will be left "off the hook". To hang up properly, walk back towards the telephone base, periodically pressing OFF CLEAR until the call is disconnected.

Page 11

Getting started

NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1 (800)

222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch.

Telephone base installation

Install the telephone base as shown below. Choose a location in a central location within the home and:

• away from any other cordless (wireless) device such as cordless telephones,

802.11 wireless router (for example, WiFi).

• away from other electronic equipment such as microwave ovens, televisions, computers, etc. Avoid excessive heat, cold, dust or moisture.

• if you need to install your phone within the same room as other cordless phones or wireless products, you may need to select a different channel for your router and or other cordless phones.

Plug the power adapter into an electrical outlet not controlled by a wall switch.

Plug telephone line cord into telephone jack.

Page 12

Getting started

Battery installation & charging

After battery installation, place each handset in the telephone base or a charger and allow it to charge for 16 hours before use. You can keep the battery packs charged by returning the handsets to the telephone base or chargers after each use. When the battery is fully depleted, a recharge takes about 16 hours. The average talk time on a fully charged battery is about eight hours depending on environmental conditions, standby time is approximately four days.

Plug the battery pack connector into handset.

Place handset in base or charger to charge for 16 hours before first use.

Plug power adapter into the jack on the underside of charger as shown, then plug into an electrical outlet.

Caution: Use only supplied rechargeable battery or replacement battery pack (part number 80-584800-00).

Press in and downward on the tab to open the battery compartment cover.

Slide battery compartment cover up until it clicks closed.

NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1 (800)

222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch.

Low battery indicator Return handset to base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)

LOW BATTERY

Place the battery pack and wires in the compartment.

Page 13

Getting started

Wall mounting

The base can be installed on any standard wallphone outlet as shown below. Choose a location away from any electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

Plug power adapter into an electrical outlet not controlled by a wall switch.

Plug telephone line cord into the telephone jack.

1) Connect telephone line cord and power adapter to telephone jacks and wall jacks, as shown on page 7.

2) Install wall mount bracket onto set. (a) First put the two front wall mount bracket tabs into the front notches on the bottom of telephone base. (b) Squeeze the rear tabs of the wall mount bracket as you insert them into the rear notches on the bottom of the telephone base.

3) Position the wall mount bracket over the wall outlet mounting pegs, and press and slide the wall mount bracket down firmly so it is held securely on the outlet mounting pegs.

Page 14

Getting started

Belt clip & optional headset

Install belt clip as shown below if desired.

Snap belt clip into notches on side of handset. Rotate and pull to remove.

Plug 2.5 mm headset into the jack on the side of handset (beneath small rubber cap).

For hands-free telephone conversations, you can use any industry standard

2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset.

Page 15

Telephone operation

Basic handset operation

Making and answering calls

To answer an incoming call, press

PHONE FLASH or

SPEAKER, or any dial pad key (0-9, * or #). To

make a call, press

PHONE FLASH or SPEAKER,

then dial a number. Press OFF CLEAR to hang up.

To preview numbers before dialing, enter numbers first, then press

PHONE FLASH or SPEAKER to

dial. Press MUTE DELETE or OFF CLEAR at any time to make corrections as you are entering numbers.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

Hands-free speakerphone calls

To answer a call, press

SPEAKER. To make a call,

press SPEAKER, then dial a number. During a call, you can press

SPEAKER to toggle between

hands-free speakerphone and normal handset use. Press OFF CLEAR to hang up.

Last number redial

Press

REDIAL PAUSE to display the most recently

called numbers (up to 32 digits). Use the V^ buttons or REDIAL PAUSE repeatedly to view up to five recently called numbers. The handset will beep twice at the beginning or end of the list.

To dial any redial number displayed, press PHONE

FLASH or SPEAKER. Or, after pressing PHONE FLASH or SPEAKER, press REDIAL PAUSE to call the

most recently called number (up to 32 digits).

Press

MUTE DELETE to delete the number from the

redial memory.

Elapsed time

PHONE 00:00:12

SPEAKER 00:00:12

REDIAL

555-1234

Page 16

Telephone operation

Basic base operation

Making and answering calls

To answer an incoming call, press SPEAKER, or any dial pad key (0-9, * or #). To make a call, press

SPEAKER, then dial a number. Press SPEAKER

again to hang up.

Last number redial

When the base is idle, press REDIAL /PAUSE will activate the speakerphone and dial out the most recently called number (up to 32 digits).

-OR-

When the speakerphone is already on during an external call, pressing REDIAL /PAUSE to immediately dial out the most recently called number (up to 32 digits).

NOTES:

After pressing speaker on the base, if you press and hold

REDIAL

/PAUSE while dialing, it will insert a 3-second dialing pause.

2. If you dial a number after pressing

FLASH, that dialed number will

not be saved for redial, so when you press SPEAKER and then

REDIAL /PAUSE, you can only dial out the second latest called number.

Handset locator

If you misplace the handset(s), press HANDSET

LOCATOR /INTERCOM then * at the base. This starts

the paging tone at the handset(s) for 60 seconds to help you locate it. To stop the paging tone, press

PHONE FLASH, SPEAKER, or any dial pad key (0-

9, * or #) at the handset(s), or press HANDSET

LOCATOR /INTERCOM at the base.

NOTES:

1. The handset ringer volume also determines the level of the paging tone. If the handset ringer volume level is set to off (0), that handset will be silenced for all calls and paging (see page 18).

2. During a page, if you press

OFF CLEAR on a handset, the ringer of

that handset will be silenced, but the page will not be cancelled.

Speakerphone

Tone

Page 17

Telephone operation

Options while on calls - handset and base

Volume control

Press

^ or V on the VOLUME button on the side

of the handset or press ^ or V on the VOLUME button on the base to adjust the listening volume levels (1-5, of which 5 is the highest).

When you change the volume level, the new setting will automatically be saved.

Call waiting

If you subscribe to a call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press

PHONE FLASH to put your current

call on hold and take the new call. You can press

PHONE FLASH at any time to switch back and forth

between calls.

Three-way conference calls

While a call is in progress, a person at another handset can press

PHONE FLASH or SPEAKER

to join the call. A person at the base can press

SPEAKER to join the call.

A person at either handset can press

OFF CLEAR,

or place the handset in the base to drop out of the conference call. A person at the base can press

SPEAKER to drop out of the conference call. A

conference call will not be terminated until all the handsets and the base hang up.

Only two handsets (or one handset and the base) can connect to an outside call at any one time.

Volume

Flash

Volume

Flash

Page 18

Telephone operation

Mute

Press MUTE DELETE to silence the microphone. You will be able to hear the person at the other end, but they will not be able to hear you until you press MUTE DELETE again and resume speaking.

Temporary ringer silencing

Press

OFF CLEAR or MUTE DELETE while the phone

is ringing to silence the ringer temporarily. The next phone call will ring normally.

Temporary tone dialing

If you have pulse dialing (rotary) service, you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals to access answering systems or long distance services.

After you hang up or press FLASH to access services with your local telephone service provider, the phone automatically returns to pulse dialing (rotary) service.

Options while on calls - handset and base

Mute

Tone

Page 19

Telephone operation

Intercom calls

If you have more than one handset, use the intercom feature to have conversations between the handsets and base.

• Press the INTERCOM button on a handset or

HANDSET LOCATOR/ INTERCOM on the base to initi-

ate an intercom call.

• After entering the number of the handset (1-4 or 0 for the base) you wish to intercom with, your handset (or base) will call the other handset (or base).

To answer the intercom call:

• At a handset, press INTERCOM, PHONE

FLASH, SPEAKER or any dial pad key (0-9, * or

#).

• At the base, press HANDSET LOCATOR/ INTERCOM,

SPEAKER or any dial pad key (0-9, * or #).

To end the intercom call:

• At a handset, press OFF CLEAR or INTERCOM, or place the handset in a charger or base.

• At the base, press HANDSET LOCATOR/ INTERCOM.

Handling incoming calls

The phone will beep if you receive an outside call during an intercom conversation. You can either:

• Press PHONE FLASH or SPEAKER to end the intercom call and answer the incoming call.

-OR-

• Press INTERCOM or OFF CLEAR on the handset or HANDSET LOCATOR/ INTERCOM on the base to disconnect the intercom connection without answering the incoming call. The incoming call will continue to ring.

Press INTERCOM.

Select a station to page.

INTERCOM TO:

NOTE: The intercom fea-

ture cannot be used while a handset is in the directory or call log. Pressing INTERCOM while on an outside call will initiate call transfer (see page 17). Pressing and holding

INTERCOM while

on an outside call will initiate call forward (see page 16).

Page 20

Telephone operation

Call forward

An external call can be forwarded between the following parties:

• From one handset to another handset (purchased separately).

• From a handset to the base.

• From the base to a handset.

Call forward

During a conversation, you can forward the call to another handset or to the base.

• Press and hold

INTERCOM on the handset or

HANDSET LOCATOR/ INTERCOM on the base.

• Enter the handset number (1-4 or 0 for the base) to which you want to forward the call.

• The destination set will ring.

• Press PHONE FLASH, SPEAKER or any dial pad key (0-9, * or #) on the destination handset to answer the call. On the base, press SPEAKER or any dial pad key (0-9, * or #) to answer the call.

NOTE: If the forwarded call is not answered within 30 seconds,

the external call will be returned to the base or handset that originated the forward, and its display will show CALL BACK. If the returned call is not answered within an additional 30 seconds, the external call will end automatically.

FORWARD TO:

Page 21

Telephone operation

Call transfer

An external call can be transferred between the following parties:

• From one handset to another handset (purchased separately).

• From a handset to the base.

• From the base to a handset.

Call transfer

During a conversation, you can transfer the call to another handset or to the base.

• Press INTERCOM on the handset or HANDSET

LOCATOR/ INTERCOM on the base (the external

call is put on hold).

• Enter the handset number (1-4 or 0 for the base) to which you want to transfer the call.

• The destination set will ring, showing an intercom call.

• Press INTERCOM, PHONE FLASH, SPEAKER or any dial pad key (0-9, * or #) on the destination handset to answer the intercom call. On the base, press HANDSET LOCATOR/ INTERCOM,

SPEAKER or any dial pad key (0-9, * or #) to

answer the intercom call.

• When the recipient answers the intercom call, you can talk privately without the outside caller hearing the conversation.

• On a handset, press OFF CLEAR to transfer the call. On the base, press SPEAKER to complete the transfer to a handset.

NOTES:

1. If the intercom call is not answered within approximately 100 sec-

onds, the external call will be released from hold at the originating set.

2. When the recipient answers the intercom call, the originating party

can toggle between the intercom and external calls by pressing

INTERCOM on the handset or HANDSET LOCATOR/ INTERCOM on the

base.

TRANSFER TO:

Page 22

Telephone operation

Handset settings

Using the feature menu, you can change settings to customize how the telephone works.

Press SELECT MENU, then use the V^ buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Press SELECT

MENU to select the highlighted item.

Press OFF CLEAR at any time to cancel an operation, turn to the previous menu, or exit the menu display.

Ringer volume

Using this menu you can set a ring volume level (1-

6), or turn the ringer off (0). Use the

V^ buttons

to hear a sample of each volume level, then press

SELECT MENU to select the one you prefer.

-OR-

When the handset is in idle mode, press

VOLUME

^V buttons on the right side of the handset to

change ringer volume directly.

Ringer tone

This feature allows you to choose one of 10 ringing tones. Use the

V^ buttons to hear a sample

of each ringer tone, then press SELECT MENU to select the one you prefer.

Key tone

The handset is factory programmed to beep at each key press. Use the

V^ buttons to select ON

or OFF, then press SELECT MENU to save your preference.

NOTES:

1. The ringer volume level also determines the levels of ringing for intercom calls (see page 15) and the paging tone when initiating the handset locator feature (see page 12). If the handset ringer volume level is set to off (0), that handset is silenced for all calls and paging.

2. If you select

OFF, you will not hear the beep tone when you press

keys.

Highlighted menu item

>DIRECTORY CALL LOG

RINGER VOLUME

RINGER TONE 1

KEY TONE ON

Page 23

Telephone operation

Handset settings

Language

At this menu, you can select the language used in all menus and screen displays. Use the V^ buttons to select ENGLISH, SPANISH or FRENCH, then press SELECT MENU to save your preference. The default language is English, only change this option if you wish to see the menu and screen displayed in Spanish or French.

Clear voice mail indication

If you subscribe to voice mail services provided by your local telephone company, you will receive a text message NEW VOICE MAIL on the handset when you have new voice mail. To manually remove the voice mail message on the display:

• Press

SELECT MENU.

• Press the

V or ^ button to highlight CLR

VOICE MAIL.

• Press

SELECT MENU.

• Press SELECT MENU again to remove the displayed message, or press

OFF CLEAR to exit.

NOTE: This only turns off the displayed message, it does not

delete your voice mail message(s). Use this feature when the phone indicates there is voice mail when you have none. If there actually is a new voice mail message, your local telephone company will continue to send the message which turns the display message back on.

Dial type

Using this menu, you can choose TONE or PULSE dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch tone dialing service.

Use the V^ buttons to select TONE or PULSE, then press SELECT MENU to save your preference.

LANGUAGE ENGLISH

DIAL TYPE TONE

>DIRECTORY CALL LOG

>CLR VOICE MAIL DIAL TYPE

TURN IDICATOR

OFF?

>CLR VOICE MAIL DIAL TYPE

Page 24

Telephone operation

Base settings

Ringer volume

You can set a base ring volume level (1-6), or turn the ringer off (0). When the base is idle, use the ^ or V on the VOLUME button to hear an example of each volume level and save the one you prefer.

NOTE: The ringer volume level also determines the level of ring-

ing for intercom calls (see page 15). If the base ringer volume level is set to off (0), the base will be silenced for all calls.

Page 25

Directory

Shared directory

The directory is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all.

Memory capacity

The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (see page 24).

Timeouts and error messages

If you pause for too long while making an entry, the procedure will time out and you will have to begin again.

If all memory locations are in use, the screen will display LIST FULL. You will not be able to store a new number until you delete an existing one.

Pat Williams

555-1234

Page 26

Directory

New directory entries

To create a new directory entry

Press SELECT MENU, then press SELECT MENU to choose DIRECTORY. Press V to highlight STORE. Press SELECT MENU, then enter the telephone number when prompted.

Use the dial pad to enter up to 32 digits, or copy a number from redial by pressing REDIAL PAUSE and using V^ to locate the number to copy, and then pressing SELECT MENU to copy the number. Press SELECT MENU to save the number in the display. The display will show ALREADY SAVED if the number is already in your directory.

• Press MUTE DELETE to erase numbers if you make a mistake.

• Press and hold REDIAL PAUSE to enter a 3-second dialing pause.

To enter a name

Use the dial pad and the table below to enter a name (up to 16 characters). Each press of a particular key will cause characters to be displayed in the following order:

>DIRECTORY CALL LOG

>STORE REVIEW

ENTER NUMBER

555-1234_

ENTER NAME Pat Williams_

Pat Williams

555-1234

Characters by number of key presses

Dial key



0



SPACE



(





(

)

































RYS

123456789

HANDSET 1

Page 27

Directory

New directory entries

The cursor moves to the right when you press another dial pad button or the ^ button. Press V to move the cursor to the left. Press MUTE DELETE to erase letters if you make a mistake.

Storing the entry

Press

SELECT MENU to store your new directory

entry. To change it later, see page 25.

Page 28

Directory

Directory search

To browse through the directory

Press ^DIR to display the first listing in the directory. You can then use the V or ^ to browse through the directory, or search to find a specific entry. Entries will be displayed alphabetically by the first letter in the name. Press OFF CLEAR at any time to exit the directory.

NOTE: You can also display the first listing in the directory by

first pressing SELECT MENU, then SELECT MENU to choose

DIRECTORY, and then SELECT MENU again to choose REVIEW.

To search by name

When any entry is displayed, you can press a dial pad key to display the first name beginning with a letter associated with that key.

Press dial pad keys once for the first letter, twice for the second, three times for the third, as shown on page 22.

For example, press

5 (JKL) once to find Jennifer,

twice to find Kevin, or three times to find Linda.

Viewing long numbers

The screen can display only 16 digits at a time. To view numbers longer than this, press

* or # to

display the remaining digits.

HANDSET 1

Andrew

555-6789

Barbara

555-9876

Jennifer

555-4321

Pat

555-1234

Page 29

Directory

To dial, delete or change entries

To dial a displayed number

When any directory entry is displayed, press

PHONE FLASH (or SPEAKER) to dial the displayed

number.

To delete an entry

When any directory entry is displayed, press MUTE

DELETE to delete the displayed entry from the

directory. Once deleted, an entry cannot be recovered.

To change an entry

When any directory entry is displayed, press

SELECT MENU to modify the entry:

• You are prompted to EDIT NUMBER. Press

MUTE DELETE to erase digits. Then you can enter

the correct telephone number. You can use the

V button to move the cursor to the left and

the ^ button to move the cursor to the right. Press and hold REDIAL PAUSE to add a 3-second pause if necessary.

You can also press REDIAL PAUSE, then V^ to scroll to the previously dialed number from the redial list you want to store in the directory, then press SELECT MENU.

• Press SELECT MENU.

• You are now prompted to EDIT NAME. Press

MUTE DELETE to erase characters, then use the

dialing keys to enter the correct name (see page

22). You can also use the V button to move the cursor to the left and the ^ button to move the cursor to the right.

• Press SELECT MENU.

HANDSET 1

Andrew

555-6789

EDIT NUMBER

555-6789_

EDIT NAME Andy_

Andy

555-6789

Page 30

Caller ID log

Shared caller ID log

The caller ID log is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all.

How caller ID works

If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring.

Information about the last 50 incoming calls is stored in the call log. You can review the call log to find out who has called, easily return the call, or copy the caller’s name and number into your directory.

When the call log is full, the earliest entry is deleted to make room for new incoming call information.

If you answer a call before the information appears on the screen, it will not be saved in the call log.

NOTES:

1. Caller ID features will work only if both you and the caller are in

areas offering caller ID service, and if both telephone companies use compatible equipment.

2. When in idle mode, the cordless handset screen will show XX

MISSED CALLS. The call log review displays the caller ID in reverse chronological order, with the latest one first. Each time a call log entry marked NEW is displayed, the number of new calls decreases by one. Any entries which have not been reviewed will be counted as MISSED CALLS when the phone is idle.

CHARLIE JOHNSON

1-888-883-2445

11/23 10:01

Caller’s name Caller’s number

Appears when the call is missed and unreviewed.

Time of call

Date of call

CHARLIE JOHNSON

1-888-883-2445

NEW

11/23 10:01

Page 31

Caller ID log

About names

Names of callers will be displayed only if the information is provided by your local telephone company.

If the telephone number of the person calling exactly matches a number in your directory, the name that appears on screen will match the name as you entered it into your directory.

(Example: If Christine Smith calls, her name will appear as Chris if this is how you entered it into your directory.)

Page 32

Caller ID log

To review the call log

Press VCID to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown on the left.

To return a call

Press PHONE FLASH (or SPEAKER) to call the number as displayed.

Caller ID numbers may appear with an area code that may not be required for local calls, or without a 1 that may be needed for long distance calls. If the number displayed is not in the correct format, you can change how it is dialed.

To change the number before calling, press # repeatedly to see different dialing options (you can choose to dial with or without area code, and with or without the 1), then press PHONE FLASH (or

SPEAKER) to place the call.

Example:

VCID ...................... Number displayed as 908-555-0100

#(three times) ...... Number changes to 555-0100 (drops 1 + area

code)

PHONE FLASH/

SPEAKER .........Dials 555-0100

Other options

• Press MUTE DELETE to delete this entry from the

call log.

• Press and hold MUTE DELETE to delete all entries

from the call log. When asked to confirm, press

SELECT MENU to clear the call log of all entries,

or press OFF CLEAR to exit and leave all call log entries intact.

HANDSET 1

6 MISSED CALLS

Pat Williams

555-1234

NEW

11/23 10:31

Chris Thompson

908-555-0100

NEW

11/23 10:21

Jeffrey Adams

555-9876

NEW

11/23 10:11

NOTE: If both the name

and number are not provided, UNABLE TO SAVE will be displayed.

Page 33

Caller ID log

To review the call log

• Press SELECT MENU to copy this entry into your directory. If the name or number is not provided, you will be prompted to enter them (see page 22).

• Press and hold

OFF CLEAR for four seconds,

the number of missed calls shown on the message counter will be reset to 0.

Page 34

Answering system operation

Message capacity

The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will remain available for replay until you delete them.

Message counter

Number of messages (or, during playback, message number currently playing).

Press repeatedly to hear setup options (see page 34).

Press to select or change a setup option (see page 34).

Press to review or set clock (see page 31).

Press to record a memo (see page

35) or, after pressing SETUP, to record an outgoing announcement (see page 32).

Press to delete message currently playing; hold to delete all old messages (see page 35).

Press to repeat message; hold to slow playback, press twice to play previous message (see page

35).

Press to skip message; hold to speed up playback (see page 35).

Press to exit setup or clock options. Press to stop recording a memo or outgoing announcement. Press to start or stop message playback (see page 35).

Press to turn answering system on or off.

Page 35

Answering system operation

Turning the answering sys- tem on and off

Day and time announcements

To set day & time

Before playing each message, the answering system announces the day and time the message was received.

Before using the answering system, you should follow the steps on the left to set the day and time, so messages are dated correctly.

The system uses voice prompts to guide you. Each time you press CHANGE, the day, hour, minute or year advances by one. When you hear the correct setting, press TIME/ SET to move to the next setting.

To check day & time

You can press TIME /SET at any time to hear the current day and time without changing it.

NOTES:

1. Press and hold

CHANGE to advance the minute or year by increments of

10 (the year can be set from 2000 to 2039).

2. Caller ID provides the time and date. Set the year so that the day of the week can be calculated from the caller ID information. After you set the time once, it will thereafter be set automatically with incoming caller ID information. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company (see page 6).

Press TIME /SET

The system will announce the current clock setting, then announce “To begin setting the

clock, press TIME/SET, then press CHANGE to change the setting or press TIME/SET to continue.”

Press TIME /SET

Press CHANGE

until the system announces the correct hour, then press

TIME/ SET.

Press CHANGE

until the system announces the correct day, then press

TIME/ SET.

Press CHANGE

until the system announces the correct minutes, then press

TIME/ SET.

Press CHANGE

until the system announces the correct year, then press

TIME/ SET. The system

announces the current clock setting.

Page 36

Answering system operation

Outgoing announcements

Outgoing announcements are the messages callers hear when calls are answered by the answering system.

The phone is pre-programmed with announcements for normal (answer and record) mode and for announcement only mode (see page 33). If the phone is set up to record messages, the phone answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own voice.

To record your outgoing announcement

Press SETUP until you hear "Announcement. Press

PLAY or press RECORD. To continue setup, press SETUP." Then press REC /MEMO and begin speaking

after you hear "Record after the tone. Press STOP when you are done." Speak facing the telephone

base from about nine inches away. Press PLAY/ STOP when you are done.

Elapsed time (in seconds) will be shown in the message window as you record. You can record an announcement up to 90 seconds long. Announcements less than three seconds long will not be recorded.

To delete your outgoing announcement

Press SETUP until you hear “Announcement. Press PLAY or press RECORD. To continue setup, press SETUP.” Then press PLAY /STOP to begin play-

back. Press DELETE during playback to delete your announcement.

When your announcement is deleted, calls will be answered with the pre-programmed announcement described above.

SETUP

“Announcement. Press PLAY or ...”

(Plays announcement previously recorded).

REC /MEMO

“Record after the tone. . .”

(Announcement is played back).

Speak into microphone.

Microphone

-OR-

Elapsed recording time (in seconds).

Press to stop recording.

(Play /Stop)

Page 37

nswering system operatio

Announcement only mode

n announcement only mode, callers hear an

announcement but cannot leave messages.

To turn Announcement only on or o

ress

ETU

repeate

dly

until you hear

Announcement only, record no messages. To change

he setting press CHANGE.” Then press

HANG

until you hear the option you want (on or o

ff).

Press

LAY

TOP to store

our selection and exit,

or press

ETU

again to modify other features

see page

34)

To record your outgoing announcement

When announcement only is turned on, calls are answered with a pre-recorded announcement that

e’re sorry, messages to this number cannot

e accepted. You can use this announcement, or

eplace it with a recording of your own voice.

After turning on the announcement only fea ture, follow the steps on page 32 to record your announcement. Callers will hear this announce

ent only when the announcement only feature is turned on. Otherwise they will hear the standard announcement asking them to leave a message.

ETUP

“Announcement

nly, record no me

ages. To change

the setting press

HANGE.”

is displayed when announce

ent only is activated.

CHANGE

”

HANGE

n”

ption selected

Play/

top

)

Page 38

Change feature options

You can change how the answering system operates. Press SETUP repeatedly to hear each feature. Press CHANGE when you hear the feature you want to modify.

Feature options (default settings underlined)

System announces: Feature description:

SETUP

Press until desired feature is heard (see list at right).

SETUP

Press to set selection and move to next menu option.

Press until desired selection is heard.

CHANGE

“Announcement. Press PLAY or press RECORD. To continue setup, press SETUP.”

Options: [record announcement]

Press REC

/MEMO to record your

outgoing announcement (see page

32). Press

PLAY/ STOP to stop

recording.

-OR-

Press to set selection and exit setup.

(Play/ Stop)

“Remote access code. To change the setting press CHANGE.”

Options: [enter two-digit code] 19

Enter a two-digit number (10-99) for remote access from another phone (see page 38).

“Message alert. To change the setting press CHANGE.”

Options: On / Off

When the answering system is turned on (the

ANSWER ON/OFF light is lit)

and the message alert function is activated, any new incoming message will increase the flashing number in the message window by one, and a beep tone will sound every ten seconds as a reminder that there are unreviewed messages on the answering system.

“Call screening. To change the setting press CHANGE.”

Options: On / Off

When on, you can hear callers leave messages, or answer the call.

“Announcement only, record no messages. To change the setting press CHANGE.”

Options: On / Off

When on, callers hear an announcement but cannot leave messages (see page 33).

“Number of rings. To change the setting press CHANGE.”

Options: 2 / 4 / 6 /Toll Saver

Choose number of rings before the system answers a call. When toll saver is active, the system answers after two rings if you have new messages, and after four rings if you have no new messages.

NOTES:

1. To temporarily disable the message alert tone, press any answering machine key (

TIME/ SET, SETUP, CHANGE, REC/ MEMO, PLAY/STOP, DELETE,

REPEAT

and SKIP) on the base. This turns off the audio message alert tone but the number in the message window will continue to flash as a reminder that there are unreviewed messages on the answering system. The message alert tone will be re-activated with the next incoming message.

2. To switch off the message alert tone for all incoming messages, read the section on disabling the message alert function in the list on the right.

3. Press and hold

CHANGE to

advance the remote access code number by 10.

Page 39

Message playback

Press PLAY /STOP to hear messages. The system announces the number of messages, then begins playback.

If you have new messages, you will hear only the new messages (earliest first). If there are no new messages, the system will play back all messages (earliest first).

Announcements

• When playback begins, you will hear the total number of messages.

• Before each message, you will hear the day and time it was received.

• After the last message, you will hear "End of messages." If the system has less than five minutes of recording time left, it will announce the remaining time.

Options during playback

• Press the VOLUME button to adjust speaker volume.

• Press SKIP to skip to next message (or hold down to speed up message playback).

• Press REPEAT to repeat message currently playing. Press twice to hear previous message (or hold down to slow message playback).

• Press DELETE to delete message being played back.

• Press PLAY/ STOP to stop playback.

To delete all messages

To delete all messages, press and hold DELETE while the phone is idle (not during a call, or during message playback).

“You have [xx] new messages and [xx] old messages.”

Number of messages (or, during playback, message number currently playing).

Message playback begins. See options at right.

Message playback ends.

Press PLAY/STOP to begin or end message playback.

(Play/Stop)

NOTES:

1. If F is flashing in the message window, memory is full. You will have to delete some messages before new ones can be recorded.

2. New (unheard) messages cannot be deleted.

Page 40

Recording & playing memos

Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system.

To record a memo

Press

REC /MEMO. Elapsed time (in seconds) is shown

in the message window as you record. You can record a memo up to four minutes long. Memos less than one second long will not be recorded.

Press PLAY/ STOP to stop recording.

To play back a memo

Press PLAY /STOP to hear messages and memos (see page 35 for other options).

REC /MEMO

“Record after the tone. Press STOP when you are done.”

"Recorded" then beep (Memo has been recorded).

Elapsed recording time in seconds.

Press to stop recording.

Speak into microphone.

(Play/Stop)

Microphone

Page 41

Message counter displays

The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter.

Message counter displays

 No messages.

 Number of messages/memos, or message

number currently playing (flashes if you have new messages).

 Current remote access code while setting (see

page 34).

 Current volume level while adjusting.

(counting) Elapsed time while recording a memo (see

page 36) or announcement up to 90 seconds (page 32).

(flashing) Memo recording exceeded 99 seconds.

&(flashing) Memory is full. Messages must be deleted

before new messages can be received.

#,(flashing) Clock needs to be set (see page 31).

! Announcement only mode is on (see page 33).

 System is answering a call, or being accessed

remotely.

(flashing) System is being programmed or initialized.

/N(or) /& Displayed for one second when any feature

option setting is turned on or off.

, , , T3 Current number of rings while setting (see

page 34).

Message counter

Page 42

Remote access

A two-digit security code is required to access your answering system from any touch tone phone. This code is 19 by default; see page 34 to change it.

Dial your telephone number from any touch tone phone.

When system answers, enter two-digit remote access code (19 unless you have changed it).

Enter remote commands (see list at right).

Hang up to end call and save all undeleted messages.

Play all messages

Play new messages

Delete the message

3 33

Repeat or go back

Stop

Skip to next message

Review announcement

Record announcement

*7to begin recording 5to stop recording

Record memo

8to begin recording 5to stop recording

Review remote access code

Change remote access code

Press to hear all messages.

Press to hear new messages.

Press during playback to delete current message. Press 3 twice to delete all old messages.

Press during the caller’s message to repeat the message. Press during the beginning of the day and time announcement to go back to the previous caller’s message.

Press to stop any operation (stop playback, stop recording).

Press to skip current message and advance to next message.

Press to review current outgoing announcement.

Press * 7, wait for beep, then begin speaking. Press 5 to stop recording and hear playback of the new announcement.

Press 8, wait for beep, then begin speaking. Press 5 to stop recording.

Press # 9 to review remote access code.

Press * 9 to change remote access code, then enter desired remote access code from 10-99.

NOTE: If you pause for

more than 10 seconds during remote access, you will hear a help menu listing all features & commands. If you issue no command for another 20 seconds, the call will end automatically.

Page 43

Help menu

Turn system off

Turn system on

Press to hear list of features & commands.

Press to turn off answering system. Incoming calls will no longer be answered.

If off, system will answer after 10 rings. Enter your access code, then press 0 to turn it on.

Remote access

Page 44

One beep every 10 seconds

Message alert.

Screen icons, indicator lights & tones

Screen icons & alert tones

Ringer off.

Battery charging (animated display).

Low battery (flashing); place handset in base or charger to recharge.

MUTE

Microphone is muted.

NEW

Missed and un-reviewed calls.

Two short beeps

Press VOLUME keys while the volume levels are already at limits.

Screen icons

Handset alert tones

HANDSET 1

NEW

MUTE

11/23 10:01

Four short beeps

Low battery warning.

Two beeps

Out of range during off-hook.

Confirmation tone

Programming command completed successfully.

A series of beeps

Press VOLUME keys while the volume levels are already at limits.

Base tones

Indicator lights

IN USE

On when handset is in use or you are registering a handset. Flashes when another phone is in use on the same line, or the answering system is answering an incoming call, or you are de-registering a handset from the base.

CHARGE

On when handset is in the cradle of the telephone base and charging.

ANSWER ON/OFF

On when answering system is on and ready to receive calls.

SPEAKER

On when speakerphone is in use.

MUTE

On when the telephone base mutes a call.

Page 45

0(/.%

The handset is in use.

$)2%#4/29%-049

You are accessing an empty directory.

-54%$

The call is on mute.

,/7" !44%29

The battery needs to be recharged.

).#/-).'# !,,

There is a call coming in.

Handset display screen messages

%.$%$

You have just ended a call.

#! ,,,/' %-049

You are accessing an empty call log.

30%!+%2

The handset speakerphone is in use.

Screen display messages

.%76/)#% -! ),

There are new voice mail messages.

88-)33%$ #! ,,3

There are new calls in the caller ID log.

#/..%#4).'

The handset has lost communication with the base.

0! ').'

The base is paging handset(s).

Another handset is calling.

,).%). 53%

An extension phone is in use.

./,).%

There is no telephone line connected.

!,2%! $93 !6%$

The telephone number you have entered is already stored in the directory.

3! 6%$

The call log entry is saved to the directory successfully.

7! 2.).'

#(%#+" !44%29

• The battery is not installed or not installed

properly in the handset.

-OR-

• The battery needs to be replaced.

-OR-

• An incorrect battery has been installed

by mistake. Use only supplied battery or AT&T replacement battery pack (part number 80-5848-00-00).

The battery is very low. The handset should be placed in the telephone base or charger.

(! .$3%48 )3# !,,).'

0,!#%

).#(! 2'%2

,)34&5,,

You are saving to a full directory.

"! 3%

)3# !,,).'

The base is calling.

Page 46

Handset display screen messages

Screen display messages

Failed intercom or conference call (There are already two handsets or one handset and the base being used).

5.!",% 4/# !,, 429!'! ).

#(!2').'

A handset with a low battery has been placed in the base unit or charger.

Page 47

Adding new handsets

Your telephone can accommodate up to four cordless handsets. You can add new handsets (E597-2, purchased separately) to the E5943B and E5944B at any time, but each handset must be registered with the base before use.

The E5943B has three handsets automatically registered as handset 1, 2 and 3. You can register one additional handset, which will be assigned as number 4.

The E5944B has four pre-registered handsets. You cannot register any additional handsets.

NOTES:

1. If you are on a call, using the call log or directory, or another phone on the same line, you cannot register a handset.

2. If the registration is not successful the display will show NOT REGISTERED. Reset the handsets by lifting the handset out of their cradle and then place the handset back in the cradle.

3. You can register only one handset to the base at a time.

Handset 1 Handset 2 Handset 3

Handset 4

Before using a new E597-2 handset, you must register it with the base.

To add a new handset:

• When first purchased, all optional accessory

handsets show NOT REGISTERED on the screen.

• Make sure your handset battery is properly

installed and charged.

• Put the handset in a cradle which is plugged into

AC power. After a few seconds PRESS HNDST LOC 4 SEC ON BASE will be shown on the screen.

• Press and hold

HANDSET LOCATOR /INTERCOM on

the main telephone base until the IN USE light comes on (about four seconds), then release the button.

• The handset will show PLEASE WAIT... for a

while.

• The handset will show HS X REGISTERED and

beep once if registration was successful.

HS X REGISTERED

NOT REGISTERED

PRESS HNDST LOC

4 SEC ON BASE

Telephone base

Page 48

If you are replacing a handset on a system that has the maximum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-register all handsets.

To de-register all handsets

• Press and hold HANDSET LOCATOR /INTERCOM on the main telephone base until the IN USE light starts to turn on then flash (about 10 seconds), then release the HANDSET LOCATOR /INTERCOM button.

• Press and release HANDSET LOCATOR /INTERCOM again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.

• All handsets will show NOT REGISTERED if de-registration was successful.

NOTES:

1. If the de-registration process was not successful you may need to reset the system and try again. To reset:

pick up the handset and press the PHONE FLASH button, then press the OFF CLEAR button and place the handset back into the cradle.

2. You can only de-register handsets when the handsets and the base are not being used.

3 To re-register the handset to the telephone base, follow the registration instructions on page 43.

Replacing a handset

NOT REGISTERED

Page 49

Appendix

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268.

My phone doesn’t work at all.

• Make sure the power cord is securely plugged in.

• Make sure that the battery wire is securely plugged into the cordless handset.

• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

• Charge the battery pack in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

• Reset the base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to reset.

• You may need to purchase a new battery pack, please refer to page 8 of this user’s manual.

I cannot get a dial tone.

• First try all the suggestions above.

• Move the cordless handset closer to the base. You might have moved out of range.

• Your telephone line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the telephone base from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

I cannot dial out.

• First try all the suggestions above.

• Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone). Refer to the installation section of this user’s manual (page 19) to set the dial mode.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

Page 50

AppendixAppendix

CONNECTING... displays on my cordless handset.

• Ensure that the base is powered up.

• Place the cordless handset in base cradle for one minute to allow the cordless handset and base to resynchronize channels.

• Move the cordless handset closer to the base. You might have moved out of range.

• If the cordless handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, page towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless phones.

The batteries will not hold a charge.

• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

• You may need to purchase a new battery, please refer to the battery section of this user’s manual.

• Your phone might be malfunctioning. Please refer to the warranty section of this user’s manual for further instruction.

• If the cordless handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide.

Troubleshooting

My cordless handset isn’t performing normally.

• Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not controlled by a wall switch.

• Move the cordless handset closer to the base. You might have moved out of range.

• Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and base to reset.

• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

Page 51

Appendix

Troubleshooting

I get noise, static, or weak signal even when I’m near the base.

• Other cordless phones and 802.11 wireless routers that are used for home computer networks also use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by:

a. positioning your new phone as far away as possible from

any other existing cordless telephone system that is already installed in your home to avoid the two systems interfering with each other.

b. positioning your telephone base as far as possible from your

router, computer or any other computer devices.

c. selecting channels 4 through 10 for your router (refer to your

router’s user’s manual for more information).

• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near a microwave oven.

• If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• If you subscribe to DSL service and if you hear noise during conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a DSL filter.

I hear other calls while using my phone.

• Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

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AppendixAppendix

Troubleshooting

I hear noise in the cordless handset, and none of the keys or buttons work.

• Make sure the power cord is plugged in securely.

My cordless handset does not ring when I receive a call.

• Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

• The cordless handset may be too far from the telephone base.

• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

• The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

• Your line cord might be malfunctioning. Try installing a new line cord.

• Re-install the battery pack, and place cordless handset in base cradle.

• Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

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Appendix

Troubleshooting

The charge light is off.

• Clean the cordless handset and base charging contacts each month using a pencil eraser or cloth.

• Make sure the power and line cords are plugged in correctly and securely.

• Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to reset.

• Your phone might be malfunctioning. Please refer to the warranty section of this user’s manual for further instruction.

My caller ID isn’t working.

• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

System does not receive caller ID information or system does not display caller ID information during call waiting.

• Make sure you subscribe to caller ID with call waiting features services provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low area.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

My calls fade out or cut in and out while I’m using my cordless handset.

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AppendixAppendix

Troubleshooting

Incomplete messages.

• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.

• If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.

• If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

• If the the caller's voice is very soft, the system may stop recording and disconnects the call.

Difficulty hearing messages.

• Press VOLUME ^ to increase speaker volume.

System does not answer after correct number of rings.

• Make sure that the answering system is on (see page 30).

• If Toll Saver is activated, the number of rings changes to two when you have new messages waiting (see page 34).

• In some cases, the system may be affected by the ringing system used by the local telephone company.

• If the memory is full or the system is off, the system will answer after 10 rings.

“CL” flashes in message window.

• You need to reset the answering system clock (see page 31).

Common cure for electronic equipment.

• If the phone does not seem to be responding normally, try putting the cordless handset in its base. If it does not seem to respond, do the following (in the order listed):

• Disconnect the power to the base.

• Disconnect the cordless handset battery, and spare battery, if applicable.

• Wait a few minutes.

• Connect power to the base.

• Re-install the battery pack, and place the cordless handset into the base.

• Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

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Appendix

System does not respond to remote commands.

• Make sure to enter your remote access code correctly (see page

38).

• Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• There may be noise or interference on the phone line you are using. Press dial pad keys firmly.

System does not record message.

• Make sure answering system is on (see page 30).

• Make sure announcement only is off.

Announcement message is not clear.

• When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the base.

• Make sure there is no background noise (TV, music, etc.) while you are recording.

Troubleshooting

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Appendix

Important safety instructions

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of

injury, fire, or electric shock.

Safety information

• Read and understand all instructions in the user’s manual. Observe all markings on the product.

• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.

• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area.

• Do not use this product near water, or when you are wet. For exam- ple, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

• Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.

• If this product does not operate normally, read “Troubleshooting” in the user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited Warranty. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

• If this product has user-replaceable batteries, replace batteries only as described in your user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.

• If this product has a three-prong (grounding) plug or a polarized

plug with one wide prong, it may not fit in non-polarized outlets.

Do not defeat the purpose of these plugs. If they do not fit in your outlet, the outlet should be replaced by an electrician.

CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800) 222–3111. In Canada, call 1 (866) 288-4268.

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Appendix

Important safety instructions

Especially about cordless telephones

• Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of

cordless phone conversations as being as private as those on corded phones.

• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if

the telephone base is unplugged or switched off, or if the electrical power is interrupted.

• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

• Rechargeable batteries: This product contains either nickel-cadmium or nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to short the battery with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

• Nickel-cadmium rechargeable batteries: Must be recycled or disposed of properly. Do not dispose of them in household garbage. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program

to collect and recycle nickel-cadmium rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8BATTERY for locations accepting spent nickel-cadmium batteries. Nickelmetal hydride rechargeable Batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

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Appendix

Important safety instructions

• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to 900 MHz digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR had recommended to physicians that:

Pacemaker patients

• Should keep wireless phones at least six inches from the pacemaker.

• Should NOT place wireless phones directly over the pacemaker, such as in a

breast pocket, when it is turned ON.

• Should use the wireless phone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless phones.

Especially about telephone answering systems

Two-way recording: This unit does not sound warning beeps to let the other party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call.

SAVE THESE INSTRUCTIONS

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Appendix

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

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Appendix

FCC Part 15

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

• Remain on the line and briefly explain the reason for the call before hanging up.

• Perform such activities in off-peak hours, such as early morning or late evening.

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip.

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Appendix

Limited warranty

The AT&T brands are used under license. Any repair, replacement or warranty service, and all questions about this product should be directed to: Advanced American Telephones, 1(800) 222-3111 or www.telephones.att.com. In Canada, call 1 (866) 288-4268.

1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product, Advanced American Telephones (“AAT”), warrants to the holder of a valid proof of purchase (“CONSUMER” or “YOU”) that the product and all accessories provided by AAT in the sales package (“PRODUCT”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the consumer for products purchased and used in the United States of America.

2. What will AAT do if the product is not free from material defects in materials and workmanship during the limited warranty period (“MATERIALLY DEFECTIVE PRODUCT”)?

During the limited warranty period, AAT’s authorized service representative will repair or replace, at AAT’s option, without charge, a materially defective product. If AAT repairs this product, AAT may use new or refurbished replacement parts. If AAT chooses to replace this product, AAT may replace it with a new or refurbished product of the same or similar design. AAT will return repaired or replacement products to you in working condition.

AAT will retain defective parts, modules, or equipment. Repair or replacement of product, at AAT’s option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days.

3. How long is the limited warranty period?

The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase.

If AAT repairs or replaces a materially defective product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement products for a period of either (a) 90 days from the date the repaired or replacement product is shipped to you or (b) the time remaining on the original one-year limited warranty, whichever is longer.

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Appendix

Limited warranty

4. What is not covered by this limited warranty?

This limited warranty does not cover:

• product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or

• product that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of AAT; or

• product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

• product to the extent that the problem is caused by use with non-AAT accessories; or

• product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

• product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or

• product returned without valid proof of purchase (see 6 below); or

• charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

5. How do you get warranty service?

To obtain warranty service in the United States of America, call 1 (800) 222-3111 (In Canada, please dial 1 (866) 288-4268) for instructions regarding where to return the product. Before calling for service, please check the user’s manual. A check of the product controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of product(s) to the service location. AAT will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. AAT assumes no risk for damage or loss of the product in transit.

If the product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, AAT will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping

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Appendix

Limited warranty

costs for the repair of products that are not covered by this limited warranty.

6. What must you return with the product to get warranty service? Yo u m us t : a return the entire original package and contents including the product to

the AAT service location along with a description of the malfunction or difficulty;

b include “valid proof of purchase” (sales receipt) identifying the product pur-

chased (product model) and the date of purchase or receipt (keep a copy for your records); and

c provide your name, complete and correct mailing address, and telephone

number.

7. Other limitations This warranty is the complete and exclusive agreement between you and AAT. It supersedes all other written or oral communications related to this product. AAT provides no other warranties for this product. The warranty exclusively describes all of AAT’s responsibilities regarding the product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall AAT be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your receipt as your proof of purchase.

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Appendix

Technical specifications

RF frequency band (Handset to base)

2400 MHz — 2483.5 MHz

RF frequency band (Base to handset)

5725 MHZ — 5850 MHz

Channels 95

Operating temperature 32°F — 122°F

0°C — 50°C

Telephone base voltage (AC Voltage, 60Hz)

96 — 130 Vrms

Telephone base voltage (AC adapter output)

9VDC @600mA

Handset voltage 3.2 — 4.7 VDC 700mAh

Charger voltage (AC adapter output)

9VDC @200mA

Replacement battery Battery pack (part number 80-5848-

00-00) 3.6V 700mAh

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Appendix

Index

AC adapter, 7 Adding new handsets, 43 Alert tones, 40 Answering calls, handset, 11; base,

Answering system, 30-39

Battery charging, 8 Battery installation, 8 Belt clip, 10

Call waiting, 13 Call transfer, 17 Caller ID, 26

add entries to phone directory, 28 delete entries, 28

dial entries, 28 Caller ID, 26 Clear voice mail indication, 19

Delete call log entries, 28 Delete redial entries, 11 Dialing,

from a caller ID record, 28

directory dialing, 25 Directory, 21

dial number, 25

edit entries, 25

name search, 24

new entries, 22

Elapsed time, 11 Ending calls, handset, 11; base, 12

Flash (switchhook flash), 13

Hands-free use, 11 Handset locator, 12 Headset, 10

Intercom, 15 Incoming call log, 26 Incoming calls, answering, handset,

11; base, 12

Indicator lights, 40

Last number redial, handset, 11; base, 12 Low battery, 8

Making calls, handset, 11; base, 12 Menus, 2 Messages, 30-39 Mute, 14

Names,

enter into directory, 22 search for, 24

Operating range, 6

Quick reference guide, 2-3

Receiving calls, 12 Recharging, 8 Redial, handset, 11; base, 12 Replacing a handset, 44 Ringer silencing, 14 Ring tone options, 18

Search for names, 24 Speakerphone, 11 Switchhook flash, 13

Technical specifications, 60 Troubleshooting, 45-51

Volume controls, 13

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Appendix

Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone.

Remote access wallet card

Fold here

Cut along dotted line

Action Remote command

Play all messages....................... 1

Play new messages................... 2

Delete the message ................. 3

Delete all old messages ..........33

Repeat or go back.................... 4

Stop ............................................. 5

Help menu ................................. *5

Skip the message ...................... 6

Review announcement............ #7

Record announcement............ *7

Record memo...........................8

Review remote access code.. #9 Change remote access code.. *9 Answer machine ON/OFF... 0

Call your phone number, then enter your two-digit access code (preset to 19).

5.8 GHz Cordless Telephone/Answering System E5943B/E5944B

Page 67

Copyright © 2006 Advanced American Telephones. All rights reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 04/06. 91-000840-010-000

www.telephones.att.com

AT&T E5943, E5944 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual