AT&T E5926, E1937B, E5937B, E5927B, E5947B User Manual

User Manual

5.8 GHz Cordless Telephone/Answering System E5926/E5927B/ E5937B/E5947B/E1937B

with Caller ID/Call Waiting

Congratulations on your purchase

of this AT&T product.

Before using this telephone system, please

read Important Safety Instructions

on pages 51 to 53 of this manual.

NEED HELP?

Our representatives are here

to help you with any questions concerning the

operation of this product, available accessories,

or any other related issues.

Call Toll Free

1 (800) 222-3111

In Canada, Call

1 (866) 288-4268

or visit our web site at

www.telephones.att.com

Model No.: E5926/E5927B/E5937B/E5947B/E1937B

Product Name: 5.8GHz Cordless Telephone/Answering System

Serial No.: SN:

(found on the bottom of the telephone base)

Purchase Date:

Place of Purchase:

IMPORTANT

Information about Caller ID with Call Waiting

This product has a Caller ID with Call Waiting feature that works with service from your local phone service provider.

Caller ID with Call Waiting lets you see who is calling before you answer the phone, even when you’re on another call.

You may need to change your phone service to use this feature. Contact your telephone service provider if:

• You have both Caller ID and Call Waiting, but as separate services (you may need combined service).

• You have only Caller ID service, or only Call Waiting service.

• You don’t subscribe to any Caller ID or Call Waiting services.

You can use this product with regular Caller ID service, and you can use this product’s other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service.

There are fees for Caller ID services, and they may not be available in all areas.

Depending on your service, you may see the caller’s number, or the caller’s name and number. This product can provide information only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment. The time and date are sent by the service provider along with the call information.

AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

You must install and charge the battery before using the telephone.

For customer service or product information, visit our web site at

STOP!

See page 10

for easy instructions.

www.telephones.att.com

or call 1-800-222-3111. In Canada, call 1-866-288-4268.

Add new handsets to make your phone more versatile (see page 43)

Your telephone can accommodate up to four cordless handsets. You can add new handsets (Model E597-1, sold separately) at any time, but each must be registered with the base before use.

The handset provided with your E5926 is automatically registered as Handset1. Additional handsets will be assigned numbers in the order they are registered (Handset 2, Handset 3, or Handset 4). You can register a maximum of 4 handsets.

The E5927B has 2 handsets automatically registered as Handsets 1 and 2. You can register two additional handsets, which will then be assigned as numbers 3 and 4.

The E5937B/E1937B has 3 handsets automatically registered as Handsets 1, 2 and

3. You can register one additional handset, which will then be assigned as number

The E5947B has 4 pre-registered handsets. You cannot register any additional handset with the base of E5947B.

Handset 1 Handset 2 Handset 3 Handset 4

NOTE: At a time, a maximum of two handsets can be used on an outside call, and the other two handsets can be used on an intercom call.

User Manual

5.8 GHz Cordless Telephone/Answering System E5926/E5927B/ E5937B/E5947B/E1937B

with Caller ID/Call Waiting

Getting Started

Quick reference guide ......................... 2

Parts checklist ........................................ 4

Before you begin ................................... 8

Telephone base installation ................. 9

Battery installation & charging .........10

Wall mounting .....................................11

Belt clip & optional headset ...................12

Telephone Operation

Basic operation ....................................13

Options while on calls .......................15

Intercom calls .......................................17

Call forward .........................................18

Call transfer..........................................19

Handset settings ..................................20

Getting Started

Quick reference guide

Cordless Handset

V CID

Press to scroll down while in menus. Press to display Caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left.

PHONE/FLASH

Press to make or answer a call. During a call, press to receive an incoming call if Call Waiting is activated (see page 15).

MUTE/DELETE

While on a call, press to mute microphone (see page 16). While reviewing the call log, press to delete an individual entry, or press and hold to clear the Caller ID log (see page 29). While pre-dialing, press to delete digits from a string (see page 13).

SPEAKER

Press to activate handset speakerphone. Press again to resume normal handset use (see page 13).

SELECT/MENU

Press to display menu, or to select highlighted item from menu or save an entry.

^ DIR

Press to scroll up while in menus. Press to display directory entries (see page 25). While entering names, press to move the cursor to the right.

OFF/CLEAR

During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.

REDIAL/PAUSE

Press to view redial memory (see page

13). While entering numbers, press and hold to insert a dialing pause (see page 23).

INTERCOM

Press to initiate an intercom conversation, transfer or forward a call (see pages 17-19).

Feature menu

> shows highlighted item

>DIRECTORY CALL LOG

Feature menu

DIRECTORY ..........See page 23

CALL LOG .............. See page 27

RINGER VOLUME .See page 20

RINGER TONE .......See page 20

KEY TONE .............See page 20

LANGUAGE ............ See page 21

CLR VOICE MAIL ...See page 21

DIAL TYPE .............See page 21

Press V or ^ to scroll

through menu items.

Press SELECT to select or modify a highlighted item.

Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.

Getting Started

Quick reference guide

Telephone Base

HANDSET LOCATOR

Press to make handset(s) beep (see page 14).

CHARGE

On when the cordless handset is properly positioned to charge in the telephone base.

VOLUME

Press to adjust message playback volume.

IN USE

On when handset is in use or you are registering a handset. Flashes when another phone is in use on the same line, or the answering system is answering an incoming call, or you are de-registering a handset from the base.

Answering System Controls (see pages 30-39)

Press to play or stop playing messages.

Press to repeat message. Hold to slow playback. Press twice to hear previous message.

ANSWER ON/OFF .... Press to turn answering system on or off.

DELETE .................... Press to delete a message during play back. Hold to

TIME/SET .................. Press to review or set the answering system clock.

SETUP ....................... Press to review or change answering system options.

CHANGE ................... Press to change a menu option.

REC/MEMO ............... Press to record a memo, or after pressing SETUP, to

delete all old messages when set is idle.

record an outgoing announcement.

Press to skip to next message. Hold to speed up playback.

Getting Started

Parts checklist for E5926

Save your sales receipt and original packaging in case you need to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

Telephone base Cordless handset

Belt clip for cordless handset

Wall mount bracket for telephone base

Battery pack for cordless handset

Power adapter for telephone base

Telephone line cord

Getting Started

Parts checklist for E5927B

Save your sales receipt and original packaging in case you need to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

Charger for cordless handset

Wall mount bracket for telephone base

Telephone base

Battery packs for cordless handsets

Belt clips for cordless handsets

Cordless handsets

Power adapter for telephone base

Power adapter for handset charger

Telephone line cord

Getting Started

Parts checklist for E5937B/E1937B

Save your sales receipt and original packaging in case you need to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

Telephone base

Belt clips for cordless handsets

Chargers for cordless handsets

Cordless handsets

Power adapter for telephone base

Battery packs for cordless handsets

Wall mount bracket for telephone base

Power adapters for handset chargers

Telephone line cord

Getting Started

Parts checklist for E5947B

Save your sales receipt and original packaging in case you need to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

Telephone base

Belt clips for cordless handsets

Chargers for cordless handsets

Cordless handsets

Power adapter for telephone base

Battery packs for cordless handsets

Wall mount bracket for telephone base

Power adapters for handset chargers

Telephone line cord

Getting Started

Before you begin

About Caller Identification

Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.

Contact your telephone service provider if:

• You have both Caller ID and Call Waiting, but as separate services (you may need combined service).

• You have only Caller ID service, or only Call Waiting service.

• You don’t subscribe to any Caller ID or Call Waiting services.

You can use this telephone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas.

Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

See Caller ID Operation, beginning on page 27, for more details about how these features work.

Telephone operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset(s) and base can communicate over only a certain distance — which can vary with the locations of the base and handset(s), the weather, and the construction of your home or office.

If you receive a call while you are out of range, the handset might not

ring — or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press

PHONE to answer the call.

If you move out of range during a telephone conversation, you might

hear noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing OFF, your telephone will be

left “off the hook”. To hang up properly, walk back toward the telephone base, periodically pressing OFF until the call is disconnected.

Getting Started

Telephone base installation

Install the telephone base as shown below. Choose a location in a central location within the home and:

• Away from any other cordless (wireless) device such as cordless telephones, 802.11 wireless router (for example, WiFi).

• Away from other electronic equipment, microwave oven, television, computer, etc. Avoid excessive heat, cold, dust or moisture.

• If you need to install your phone within the same room as other cordless phones or wireless products, you may need to select a different channel for your router and or other cordless phones.

Plug telephone line cord into telephone jack.

NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. In Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch.

Plug the large power adapter into an electrical outlet not controlled by a wall switch.

Getting Started

Battery installation & charging

After battery installation, place each handset in the telephone base or a charger and allow to charge for 16 hours before use. You can keep the battery packs charged by returning the handsets to the telephone base or chargers after each use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about eight hours depending on environmental conditions, standby time is approximately four days.

Press in and downward on the tab to open the battery compartment cover.

Plug power adapter into the jack on the underside of charger as shown, then plug into electrical outlet.

Caution: Use only supplied rechargeable battery or replacement battery pack (Part Number 80-5848-00-00).

Plug the battery pack connector into handset.

Place the battery pack and wires in the compartment.

Place handset in base or charger to charge for 16 hours before first use.

Slide battery compartment cover up until it clicks closed.

LOW BATTERY

Low battery indicator

Return handset to base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)

Getting Started

Wall mounting

The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

1) Connect telephone line cord and power adapter to telephone jacks and wall jacks, as shown on page 9.

2) Install wall mount bracket onto set. First put the two front wall-mount-bracket tabs into the front notches on bottom of telephone base, then squeeze the rear tabs of the wall mount bracket as you insert them into the rear notches on the bottom of the telephone base.

Plug power adapter into an electrical outlet not controlled by a wall switch.

3) Position the wall mount bracket over the wall outlet mounting pegs, and press and slide the wall mount bracket down firmly so it is held securely on the outlet mounting pegs.

Plug telephone line cord into the telephone jack.

Getting Started

Belt clip & optional headset

Install belt clip as shown below if desired.

For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.

Snap belt clip into notches on side of handset. Rotate and pull to remove.

Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).

Telephone Operation

PHONE 00:00:12

SPEAKER 00:00:12

REDIAL

555-1234

Elapsed time

Basic operation

Making and answering calls

To answer an incoming call, press PHONE or SPEAKER, or any dial-pad key (0-9, * or #). To make a call, press

PHONE or SPEAKER, then dial a number. Press OFF to

hang up.

To preview numbers before dialing, enter numbers first, then press PHONE or SPEAKER to dial. Press DELETE or OFF at any time to make corrections as you are entering numbers.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call, press

SPEAKER, then dial a number. During a call you can press SPEAKER to toggle between hands-free speakerphone

and normal handset use. Press OFF to hang up.

Last number redial

Before pressing PHONE, press REDIAL to display the most recently called numbers (up to 32 digits). Use the

V^ buttons or REDIAL repeatedly to view up to five

recently called numbers. The handset will beep twice at the beginning or end of the list.

Press PHONE or SPEAKER to redial any displayed number or press PHONE then REDIAL to call the most recently called number (up to 32 digits).

Press DELETE to delete the number from the redial memory.

Telephone Operation

Basic operation

Handset locator

If you misplace the handset(s), press HANDSET LOCATOR at the base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it. To stop the paging tone, press PHONE, SPEAKER, or any dial-pad key (0-9, *, or #) at the handset(s), or press HANDSET LOCATOR at the base.

NOTE: The handset ringer volume also determines the level of the pag- ing tone. If the handset ringer volume level is set to off (0), that hand-

set will be silenced for all calls and paging (see page 20).

NOTE: During a page, if you press OFF on a handset the ringer of that handset will be silenced, but the page will not be cancelled.

Flash

Volume

Telephone Operation

Options while on calls

Volume control

Press V or ^ on the VOLUME button on the side of the handset to adjust listening volume. Each button press raises or lowers volume by one level.

When you change the volume level, the new setting is saved.

Call waiting

If you subscribe to Call Waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press

FLASH to put your current call on hold and take the

new call. You can press FLASH at any time to switch back and forth between calls.

3-way conference calls

While a call is in progress, a person at another handset can press PHONE or SPEAKER to join the call.

A person at either handset can press OFF, or place the handset in the base or charger, to drop out of the conference call, but the call will not be terminated until all handsets hang up.

Only two handsets are allowed to connect to an outside call.

Tone

Mute

Telephone Operation

Options while on calls

Mute

Press MUTE to silence the microphone. You will be able to hear the person at the other end, but they will not be able to hear you until you press MUTE again and resume speaking.

Ring Silence

Temporary ring silencing

Press OFF or MUTE while the phone is ringing to silence the ringer temporarily.

The next phone call will ring normally.

Temporary tone dialing

If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals for access to answering systems or long-distance services.

After you hang up or press FLASH (to receive a call waiting call), the phone automatically returns to dial pulse (rotary) service.

+ 46 hidden pages

AT&T E5926, E1937B, E5937B, E5927B, E5947B User Manual

IMPORTANT

Information about Caller ID with Call Waiting

Table of contents

Getting Started

Quick reference guide

Cordless Handset

PHONE/FLASH

MUTE/DELETE

SPEAKER

SELECT/MENU

OFF/CLEAR

REDIAL/PAUSE

INTERCOM

Feature menu

Telephone Base

HANDSET LOCATOR

CHARGE

VOLUME

IN USE

Answering System Controls (see pages 30-39)

DELETE .................... Press to delete a message during play back. Hold to

TIME/SET .................. Press to review or set the answering system clock.

CHANGE ................... Press to change a menu option.

REC/MEMO ............... Press to record a memo, or after pressing SETUP, to

Parts checklist for E5926

Parts checklist for E5927B

Parts checklist for E5937B/E1937B

Parts checklist for E5947B

Before you begin

About Caller Identification

Telephone operating range

Telephone base installation

Battery installation & charging

Wall mounting

Belt clip & optional headset

Telephone Operation

Basic operation

Making and answering calls

Hands-free speakerphone calls

Last number redial

Handset locator

Options while on calls

Volume control

Call waiting

3-way conference calls

Mute

Temporary ring silencing

Temporary tone dialing