AT&T E5925B User Manual

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Page 1

User Manual (Part 2)

5.8 GHz Cordless Telephone/Answering System E5925B

with Caller ID & Call Waiting

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Page 2

AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

STOP!

See page 7

for easy instructions.

You must install and charge battery before using the telephone.

Please also read

Important Product Information

Enclosed in product package.

For customer service or product information, visit our web site at

www.telephones.att.com

or call 1-800-222-3111.

CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully:

• Use only replacement battery 2420 (SKU 00578. Part number 80-5542-00-00).

• Do not dispose of the battery in a fire, it could explode. Check with local

codes for special disposal instructions.

• Do not open or mutilate the battery. Released electrolyte is corrosive and may

cause damage to the eyes or skin. It may be toxic if swallowed.

• Exercise care in handling batteries in order not to short the battery with con-

ducting materials such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm.

• Charge the battery provided with or identified for use with this product only in

accordance with the instructions and limitations specified in this manual.

• Observe proper polarity orientation between the battery and battery charger.

Do not disassemble your telephone. There are no user-serviceable parts inside. Refer for servicing to qualified service personnel.

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Page 3

Table of contents

Getting Started

Quick reference guide ........................2

Parts checklist .......................................4

Before you begin ..................................5

Telephone base installation................6

Battery installation & charging ..........7

Wall mounting ......................................8

Belt clip & optional headset...............9

Telephone Operation

Basic operation...................................10

Options while on calls ......................11

Intercom calls .....................................12

Call Forward and Call Transfer......13

Handset settings.................................14

Phone book

About the phone book.....................16

New phone book entries.................17

Phone book search............................18

To dial, change or delete entries ...19

Caller ID Logs

How Caller ID works .......................20

To review your call log.....................21

Answering System Operation

Answering system operation ..........22

Day and time announcements ........23

Outgoing announcements................24

Announce Only mode ......................25

Changing feature options.................26

Message playback ...............................27

Recording and playing memos ........28

Message window displays.................29

Remote access....................................30

Appendix

Screen icons, indicator lights & tones...31

In case of difficulty .............................32

Technical specifications ....................34

Index .....................................................35

Remote access wallet card ..............36

User Manual (Part 2)

5.8 GHz Cordless Telephone/Answering System E5925B

with Caller ID & Call Waiting

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Page 4

Getting Started

Off/Clear

During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.

Quick reference guide

Redial/Pause

Press to view redial memory (see page

10). While entering numbers, press and hold to insert a dialing pause (see page

17).

V CID

Press to scroll down in menus. Press when phone is not in use to display Caller ID information (see page 21). While entering names, press to move the cursor to the left.

Speaker

Press to activate handset speakerphone. Press again to resume normal handset use (earpiece) (see page 10).

^ DIR

Press to scroll up in menus. Press when phone is not in use to display phone book entries (see page 16). While entering names, press to advance cursor.

Phone/Flash

Press to begin a call, then dial a number. During a call, press to receive an incoming call, if Call Waiting is activated (see page 11).

Mute/Delete

Press to mute microphone (see page

11). While reviewing call log, press and hold to clear Caller ID log (see page 21).

Intercom

Press to transfer a call or initiate an intercom conversation. Press and hold to forward a call (see page 12-13).

Handset

Feature menu

>DIRECTORY

CALL LOG

Feature Menu

Directory ................See page 16

Call Log ..................See page 20

Ringer Volume ........See page 14

Ringer Tone ............See page 14

Key Tone ................See page 14

Handset Name........See page 15

Language................See page 15

CLR Voice Mail ......See page 15

Dial Type ................See page 15

Press ^or Vto scroll through menu items.

Press SELECT to select or modify a highlighted item.

Press OFF to cancel an operation, back up to the previous menu, or exit the menu display.

Select/Menu

Press to display menu, or to select highlighted item from menu.

> shows highlighted item

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Answering System Controls (see pages 22-30)

ON/OFF ..................Press to turn answering system on or off.

DELETE ..................Press to delete message. Hold to delete all old messages.

TIME SET................Press to review or set the answering system clock.

MENU......................Press to review or change answering system options.

CHANGE ................Press to change a menu option.

RECORD ................Press to record a memo or outgoing announcement.

Getting Started

Quick reference guide

Telephone Base

In Use

On when handset is in use. Flashes when another phone is in use on the same line, or answering system is answering an incoming call.

Charging

On when handset battery is charging.

Volume

Press to adjust message playback volume.

Handset Locator

Press to locate handset if lost (see page 10).

Press to play or stop playing messages.

Press to repeat message. Hold to slow playback. Press twice to hear previous message.

Press to skip to next message. Hold to speed up playback.

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Page 6

Getting Started

Parts checklist

Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:

Telephone base

Telephone handsets

Charger

Power adapters

Belt clips

Batteries

Telephone line cord

Wall mount bracket

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Page 7

Getting Started

Before you begin

About Caller Identification

Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.

Contact your telephone service provider if:

• You have both Caller ID and Call Waiting, but as separate services (you may need combined service)

• You have only Caller ID service, or only Call Waiting service

• You don’t subscribe to any Caller ID or Call Waiting services.

You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas.

Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

See Caller ID Operation, beginning on page 20, for more details about how these features work.

Telephone operating range

This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

If you receive a call while you are out of range, the handset might not

ring — or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press

PHONE to answer the call.

If you move out of range during a phone conversation, you might hear

noise or interference. To improve reception, move closer to the base.

If you move out of range without pressing OFF, your phone will be left

off the hook. To hang up properly, walk back toward the telephone base, periodically pressing OFF until the call is disconnected.

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Page 8

NOTE:

Use only the power cord supplied with this product. If you need a replacement, call 1-800-222–3111.

Be sure to use an electrical outlet not controlled by a wall switch.

Getting Started

Telephone base installation

Install the telephone base as shown below. Choose a base location away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

Plug power cord transformer into electrical outlet.

Plug telephone line cord into telephone jack.

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Page 9

Getting Started

Battery installation & charging

After battery installation, place the handsets in their base unit or charger and allow to charge for 15 hours before use. You can keep the batteries charged by returning the handsets to their base unit or charger after each use. When the battery is fully depleted, a recharge takes about 12 hours. Average talk time on a fully charged battery is about eight hours depending on environmental conditions, standby time is approximately four days.

Insert supplied battery.

Place handset in base or charger to charge for 15 hours before first use.

Plug charger power cord into jack on underside of charger, then plug transformer into electrical outlet.

Low battery indicator

Return handset to base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)

Caution: Use only supplied rechargeable battery or AT&T replacement battery model 2420 (SKU 00578. Part number 80-5542-00-00).

LOW BATTERY

Press tab to open battery compartment.

Replace compartment cover.

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Getting Started

Wall mounting

The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.

Connect cords as shown on page 6, then press and slide down firmly so base is held securely on outlet mounting pegs.

Plug power cord transformer into electrical outlet.

Plug telephone line cord into telephone jack.

Clip wall-mount bracket securely into notches on underside of base.

Install the line cord as

shown in the diagram.

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Page 11

Getting Started

Belt clip & optional headset

Install belt clip as shown below if desired.

For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.

Snap belt clip into notches on side of handset. Rotate and pull to remove.

Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).

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Telephone Operation

Basic operation

Making and answering calls

To answer an incoming call, press PHONE (or SPEAKER, or any dial pad key). To make a call, press PHONE or

SPEAKER, then dial a number. Press OFF to hang up.

To preview numbers before dialing, enter numbers first, then press PHONE or SPEAKER to dial. Press DELETE or CLEAR at any time to make corrections as you are entering numbers.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call, press

SPEAKER, then dial a number. During a call you can

press SPEAKER to toggle between hands-free speakerphone and normal handset use. Press OFF to hang up.

Last number redial

Press REDIAL to display the most recent called number (up to 32 digits). Use the ^V buttons to view up to five other recently called numbers. The handset will beep twice at the beginning or end of the list.

Press PHONE to redial any displayed number. Press

DELETE to delete the number from the redial memory.

Handset locator

If you misplace the handset, press HANDSET LOCATOR at the base. The handset will beep for 60 seconds to help you locate it. To stop the beeping, press PHONE,

SPEAKER, or any dial pad button at the handset, or

press HANDSET LOCATOR at the base.

Elapsed time

PHONE 00:00:12

SPEAKER 00:00:12

REDIAL

555-1234

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Telephone Operation

Options while on calls

Volume control

Press the VOLUME buttons on the side of the handset to adjust listening volume. Each button press raises or lowers volume by one level.

When you change the volume level, the new setting becomes the default. The new volume level will be applied each time you use the handset, speakerphone or headset.

Call waiting

If you have Call Waiting service, you will hear a beep if someone calls while you are already on a call. Press

FLASH to put your current call on hold and take the new

call. You can press FLASH at any time to switch back and forth between calls.

3-way conference calls

During an outside call, you can use two system handsets for a three-way conversation.

While a call is in progress, others can press PHONE or

SPEAKER to join the conference call. Others can press OFF or place the handset in the base or charger to drop

out of the conference call, but the call will not be terminated until all handsets hang up.

Mute

Press MUTE to silence the microphone. You will be able to hear, but your caller will not be able to hear you until you press MUTE again and resume speaking.

Ring silencing

Press OFF or MUTE while the phone is ringing to silence the ringer.

Temporary tone dialing

If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals for access to answering systems or long-distance services.

Volume

Flash

MUTE

MICROPHONE MUTED

PHONE 00:00:12

Mute

Tone

Off

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Telephone Operation

Intercom calls

Use the intercom feature to have conversations between the handsets.

Press the INTERCOM button on a handset to initiate an intercom call. This handset will call the other handset.

Press PHONE, INTERCOM, SPEAKER or any dial pad key on the handset being paged to enter intercom mode with the first handset.

To end the intercom call:

• Press OFF or INTERCOM at the handset.

• Place the handset in the charger or base.

NOTE:

The intercom feature cannot be utilized while either handset is

in the phone book or call log.

Handling incoming calls

The phone will beep if you receive an outside call during an intercom conversation. You can either:

• Press PHONE to end the intercom call and answer the incoming call.

• Press INTERCOM or OFF to disconnect the intercom connection without answering the incoming call. The incoming call will continue to ring.

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Telephone Operation

Call Forward and Call Transfer

An external call can be forwarded or transferred from one handset to the other. The difference between forward and transfer depends on if the sending handset needs to talk with the receiving handset before the external call is sent to the other handset.

Call Forward

• The first handset (HS1) can forward an external call to the other handset (HS2) by pressing and holding the INTERCOM key. HS1 will display CALL FOR-

WARDED

• To answer the call, HS2 can press PHONE, SPEAKER or any dial pad key.

NOTE:

If HS2 does not respond within 30 seconds, the external call will be returned to HS1 and its display will show CALL BACK. If the returned call is not answered within 30 seconds, the external call will end automatically.

Call Transfer

• HS1 can transfer an external call to HS2, by pressing

the INTERCOM key.

NOTE:

The external call is put on hold automatically.

• HS2 will ring, showing an intercom call.

• Press PHONE, INTERCOM, SPEAKER or any dial pad

key on HS2 to answer the intercom call.

• HS1 and HS2 can discuss the external call.

NOTE:

Press

INTERCOM

to switch back and forth between the

intercom and outside call.

• Press OFF on HS1 to transfer the call. HS2 is now on

the external call. CALL TRANSFERRED will display on HS1.

NOTE:

If there is no answer on HS2 within approximately 1.5 minutes,

HS1 will automatically reconnect to the external call.

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Handset settings

At the feature menu you can change settings to customize how the telephone works.

Press MENU, then use the ^V buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Press SELECT to select the highlighted item.

Press OFF at any time to cancel an operation, back up to the previous menu, or exit the menu display.

Ringer volume

At this menu you can set a default ring volume level (1-6), or turn the ringer off. Use the ^V buttons to hear an example of each volume level, then press

SELECT to select the one you prefer.

Ringer volume can also be adjusted by pressing VOL-

UME on the side of the handset during incoming ringing.

Ringer tone

This feature allows you to choose one of 10 ringing tones. Use the ^V buttons to hear an example of each ringer tone, then press SELECT to select the one you prefer.

Key tone

The handset is factory programmed to beep at each key press. Use the ^V buttons to select ON or OFF, then press SELECT to save your preference.

Highlighted menu item

> DIRECTORY

CALL LOG

RINGER VOLUME

OUTSIDE TONE 1

KEY TONE ON

Telephone Operation

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Telephone Operation

Handset settings

Handset name

At this menu you can customize the name that appears on the handset screen when the phone is idle. Press

DELETE to erase letters, then replace them with a

name of your preference, up to 16 characters long (see page 17 to enter letters). Press SELECT to confirm.

Language

At this menu you can select the language used in all menus and screen displays. Use the ^V buttons to select English, Spanish or French, then press SELECT to save your preference.

Dial Type

At this menu you can choose Tone or Pulse dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch-tone dialing service.

Use the ^V buttons to select TONE or PULSE, then press SELECT to save your preference.

CLR Voice Mail

If you subscribe to voice mail services provided by your local telephone company, you will receive a text message on the handset when you have new voice mail. To manually remove the voice mail message on the display:

• Press MENU.

• Press the ^ or V button to highlight CLR VOICE

MAIL is selected.

• Press SELECT.

• Press SELECT again to remove the displayed mes-

sage, or press OFF to exit.

NOTE:

This only turns off the displayed message on the handset, it

does not delete your voice mail message(s).

HANDSET NAME AT&T_

LANGUAGE ENGLISH

DIAL TYPE TONE

>DIRECTORY

CALL LOG

>CLR VOICE MAIL

DIAL TYPE

TURN INDICATOR

OFF?

>CLR VOICE MAIL

DIAL TYPE

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Page 18

Phone book

Shared phone book directory

The phone book directory is stored in the base, and is shared by both handsets. Changes made at either handset will be reflected in both.

Only one handset at a time can use the phone book. If a second handset attempts to use the phone book, the screen will display NOT AVAILABLE AT THIS TIME.

Memory capacity

The phone book directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (see page 18).

Timeouts and error messages

If you pause for too long while making an entry, the procedure will time out and you will have to begin again.

If all memory locations are in use, the screen will display DIRECTORY IS FULL. You will not be able to store a new number until you delete an existing one.

Pat Williams

555-1234

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Phone book

New phone book entries

To create a new phone book entry

Press MENU twice to select DIRECTORY. Press V to highlight STORE. Press SELECT, then enter the telephone number when prompted.

Use the dial pad to enter up to 32 digits, then press

SELECT. You will be notified if the number is already in

your phone book.

To insert a number from your redial list, press REDIAL, then ^V to find the number, then press SELECT.

• Press DELETE to erase numbers if you make a mistake.

• Press and hold PAUSE to enter a 3-second dialing pause.

To enter a name

Press dial pad buttons once for the first letter, twice for the second, three times for the third. Continue for lower-case letters or numerals.

The cursor moves to the right when you press another dial pad button or the ^ button. Press V to move the cursor to the left. Press 1 to enter a space, or press twice to enter “1”.

• Press DELETE to erase letters if you make a mistake.

• Press * repeatedly to enter an asterisk (*),

question mark (?), exclamation point (!), slash (/) or parentheses.

• Press # repeatedly to enter a pound sign (#),

apostrophe ('), comma (,) hyphen (-), period (.), or ampersand (&).

Storing the entry

Press SELECT to store your new phone book entry. To change it later, see page 19.

Press once

to enter “A” (5 times for “a”).

Press twice

to enter “B” (6 times for “b”).

Press 3 times to enter “C” (7 times for “c”).

Press 4 times

to enter “2”.

AT&T

> DIRECTORY

CALL LOG

> STORE

REVIEW

ENTER NUMBER

555-1234_

ENTER NAME Pat Williams_

Pat Williams

555-1234

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Page 20

Phone book

Phone book search

Press DIR to display the first listing in the phone book. You can then use the ^ or V to browse through the phone book, or search to find a specific entry. Press

OFF at any time to exit the directory.

To browse through the directory

To browse, press ^ or V to scroll through all entries one by one. Entries will be displayed alphabetically by the first letter in the name.

To search by name

When any entry is displayed, you can press a dial pad button to display the first name beginning with a letter associated with that key.

Press dial pad buttons once for the first letter, twice for the second, three times for the third, as shown on the previous page.

For example, press 5 (JKL) once to find Jennifer, twice to find Kevin, or three times to find Linda.

To call a displayed number

When you find the entry you want, press PHONE (or

SPEAKER) to dial. Or press SELECT to modify the entry

(see next page).

Viewing long numbers

The screen can display only 16 digits at a time. To view numbers longer than this, press * or # to display the remaining digits.

AT&T

Andrew

555-6789

Barbara

555-9876

Jennifer

555-4321

Pat

555-1234

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Phone book

To dial, change or delete entries

To dial a number

When any phone book entry is displayed, press PHONE (or SPEAKER) to dial the displayed number.

To delete an entry

When any phone book entry is displayed, press DELETE to delete the displayed entry from the phone book. Once deleted, an entry cannot be recovered.

To change a listing

When any phone book entry is displayed, press SELECT to modify the entry. (See page 17 for help in modifying the name or number.)

Change the number as needed, then press SELECT. Change the name as needed, then press SELECT to save the modified entry.

AT&T

Andrew

555-6789

EDIT NUMBER

555-6789_

EDIT NAME Andy_

Andy

555-6789

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Page 22

Caller ID Logs

How Caller ID works

If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first ring.

Information about the last 50 incoming calls is stored in your call log. You can review the call log to find out who has called, return the call without dialing, or copy the caller’s name and number into your phone book.

When the call log is full, the oldest entry is deleted to make room for new incoming call information.

If you answer a call before the information appears on the screen, it will not be saved in your call log.

NOTE

: Only one handset can review the call log at a time. If the other

handset attempts to enter the call log, will display NOT AVAILABLE AT THIS

TIME.

About names

Names of callers will be displayed only if this information is provided by your local telephone company.

If the telephone number of the person calling matches a number in your phone book, the name that appears on screen will match the name as you entered it into your phone book.

(Example: If Christine Smith calls, her name will appear as Chris if this is how you entered it into your phone book.)

Caller’s name Caller’s number

Appears when new call is received

Time of call

Date of call

CHARLIE JOHNSON

1-800-222-3111

NEW

11/23 10:01

CHARLIE JOHNSON

1-800-222-3111

NEW

11/23 10:01

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Caller ID Logs

To review your call log

Press CID to review your call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left.

To return a call

Press PHONE (or SPEAKER) to call the number as displayed.

To change the number before calling, press # repeatedly to see a list of dialing options (you can choose to dial with or without the area code), then press PHONE (or SPEAKER) to place the call.

Example:

CID

..............................Number displayed as 908-555-0100

(twice) ................Number changes to 555-0100 (drops “1” + area code)

PHONE/ SPEAKER

..................Dials 555-0100

Other options

• Press DELETE to delete this entry from your call log.

• Press and hold DELETE to delete all entries from

your call log. When asked to confirm, press SELECT to clear your call log of all entries, or OFF to exit and leave all call log entries intact.

• Press SELECT to copy this entry into your phone

book. If the name or number is not provided, you will be prompted to enter them.

AT&T

6 NEW CALLS

NEW

Pat Williams

555-1234

NEW

11/23 10:31

Chris Thompson

908-555-0100

NEW

11/23 10:21

Jeffrey Adams

555-9876

NEW

11/23 10:11

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Page 24

Answering System Operation

Message capacity

The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, but total maximum recording time is 15 minutes. Messages will remain available for replay until you delete them.

Message counter

Number of messages (or, during playback, message number currently playing).

Press repeatedly to hear menu options (see page 26).

Press to select or change a menu option (see page 26).

Press to review or set clock (see page 23).

Press to record memo (see page 28) or outgoing announcement (page 24).

Press to delete message currently playing; hold to delete all old messages (see page 27).

Press to repeat message; hold to slow playback,

press twice to play previous message (see page 27).

Press to skip message; hold to speed up playback

(see page 27).

Press to start or stop message playback (see page 27).

Press to turn answering system on or off.

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Answering System Operation

Day and time announcements

To set day and time

Before playing each message, the answering system announces the day and time the message was received.

Before using the answering system, you should follow the steps at left to set the day and time, so messages are dated correctly.

The system uses voice prompts to guide you. Each time you press CHANGE, the day, hour, minute or year advances by one. When you hear the correct setting, press TIME SET to move to the next setting.

To check day and time

You can press TIME SET at any time to hear the current day and time without changing it.

NOTE:

Press and hold

CHANGE

to advance the minute or year by incre-

ments of 10 (the year can be set from 2000 to 2039).

NOTE:

After you set the time once, it will thereafter be set automatically

with incoming Caller ID information. The time will be set automatically only if you subscribe to Caller ID service provided by your local telephone company (see page 5).

Make sure the answering

system is on.

Press

TIME SET

The system will announce the current clock setting, then announce is

“To change clock, Press TIME

SET!¨

Press

TIME SET

Press

CHANGE

Press

CHANGE

Press

CHANGE

until the system announces the correct hour, then press

TIME SET

until the system announces the correct minutes, then press

TIME

SET

NOTE:

You can press and

hold

CHANGE

to advance

the minutes in increments of ten.

until the system announces the correct day, then press

TIME SET

Press

CHANGE

until the system announces the correct year, then press

TIME SET

. The system announces the current clock setting.

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Answering System Operation

Outgoing announcements

Outgoing announcements are the messages callers hear when calls are answered by the answering system.

The phone is pre-programmed with an announcement that answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own voice.

To record your outgoing announcement

Press MENU until you hear "Change announce-

ment." Then press RECORD and begin speaking after you hear "Now recording." Speak facing the telephone base from about nine inches away. Press PLAY/STOP when you are done.

Elapsed time (in seconds) will be shown in the message window as you record. You can record an announcement up to 90 seconds long. Announcements less than three seconds long will not be recorded.

To delete your outgoing announcement

Press MENU until you hear “Change announcement,” then press PLAY/STOP to begin playback. Press DELETE during playback to delete your announcement.

When your announcement is deleted, calls will be answered with the pre-programmed announcement described above.

“Change announcement”

(Plays announcement previously recorded).

RECORD

“Now recording...”

(Announcement is played back).

Speak into microphone.

Microphone

Elapsed recording time (seconds).

Press to stop recording.

(Play/Stop)

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Answering System Operation

Announce Only mode

In announce only mode, callers hear an announcement but cannot leave messages. This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date.

To turn Announce Only on or off

Press MENU repeatedly until you hear “Change announce only.” Then press CHANGE until you hear

the option you want (on or off). Press PLAY/STOP to store your selection and exit, or press MENU again to modify other features (see page 26).

To record your outgoing announcement

When announce only is turned on, calls are answered with a pre-recorded announcement that says “We’re

sorry, messages to this number cannot be accepted.”

You can use this announcement, or replace it with a recording of your own voice.

After turning on the announce only feature, follow the steps on page 24 to record your announcement. Callers will hear this announcement only when the announce only feature is turned on. Otherwise they will hear the standard announcement asking them to leave a message.

“Change Announce Only”

CHANGE

“Off”

CHANGE

“On”

Beep

(Option selected).

“A” is displayed when Announce Only is activated.

(Play/Stop)

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Answering System Operation

Changing feature options

Menu features can be changed to customize how the answering system operates. Press MENU repeatedly to hear each feature. Press CHANGE when you hear the feature you want to modify.

Feature options (Default settings underlined).

System announces: Feature description:

Press until desired feature is heard (see list at right).

Press until desired selection is heard.

Press to set selection and move to next menu option.

Press to set selection and exit menu.

CHANGE

“Change announcement”

Options: [record announcement]

“Change remote access code”

Options: [enter 2-digit code] 19

“Change message alert”

Options: On / Off

“Change announce only”

Options: On / Off

“Change base ringer”

Options: On / Off

“Change number of rings”

Options: 2 / 4 / 6 /Toll Saver

Record your outgoing announcement (see page 24).

Enter a two-digit number (10-99) for remote access from another phone (see page 30).

When on, the telephone beeps every 10 seconds when you have new messages.

When on, callers hear an announcement but cannot leave messages (see page 25).

Choose this option to turn the base ringer on or off (does not affect handset).

Choose number of rings before the system answers a call. When Toll Saver is active, the system answers after 2 rings if you have new messages, and after 4 rings if you have no new messages.

NOTE:

Press and hold

CHANGE

to advance the remote access code

number by 10.

(Play/Stop)

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Answering System Operation

Message playback

Press PLAY/STOP to hear messages. The system announces the number of messages, then begins playback.

If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first).

Announcements

• When playback begins, you will hear the total number of messages.

• Before each message, you will hear the day and time it was received.

• After the last message, you will hear “End of mes- sages.” If the system has less than 5 minutes of recording time left, you will hear time remaining.

Options during playback

• Press VOLUME button to adjust speaker volume.

• Press SKIP to skip to next message (or hold down

speed up message playback).

• Press

REPEAT to repeat message currently playing.

Press twice to hear previous message. (Hold down to slow message playback).

• Press

DELETE to delete message being played back.

• Press

PLAY/STOP to stop playback.

To delete all messages

To delete all messages, press and hold DELETE while the phone is idle (not during a call, or during message playback).

“You have [xx] new messages and [xx] old messages”

Number of messages waiting (or, during playback, message number currently playing).

Message playback begins. See options at right.

Message playback ends.

NOTE:

If “F” is flashing in the message window, memory is full. You will have to delete some messages before new ones can be received.

NOTE:

New (unheard) messages cannot be deleted.

Press PLAY/STOP to begin or end message playback.

(Play/Stop)

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Answering System Operation

Recording and playing memos

Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system.

To record a memo

Follow the steps at left to record a memo. Elapsed time (in seconds) are shown in the message window as you record. You can record a memo up to 4 minutes long. Memos less than 1 second long will not be recorded.

To play back a memo

Press PLAY/STOP to hear messages and memos (see page 27 for other options).

RECORD

“Now recording...”

Beep (Memo has been recorded).

Elapsed recording time (seconds).

Press to stop recording.

Speak into microphone.

(Play/Stop)

Microphone

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Answering System Operation

Message window displays

The message window usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this window.

Message window displays

No messages.

1-98

Number of messages/memos, or message number currently playing (flashes if you have new messages).

10-99

Current remote access code while setting (see page 26).

1-8

Current volume level while adjusting.

1-99

(counting)

Elapsed time while recording a memo (see page 28) or announcement up to 90 seconds (page 24).

(flashing)

Memo recording exceeded maximum time of 99 seconds.

(flashing)

Memory is full. Messages must be deleted before new messages can be received.

(flashing)

Clock needs to be set (see page 23).

Announce only mode is on (see page 25).

System is answering a call, or being accessed remotely.

(flashing)

System is being programmed or initialized.

(or)

Displayed for one second when any answering system setting is turned on or off.

Message window

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Answering System Operation

Remote access

A two digit security code is required to access your answering system from any touch-tone phone. This code is 19 by default; see page 26 to change it.

Dial your telephone number from any touch-tone phone.

When system answers, enter two digit remote access code (19 unless you have changed it).

Enter remote commands (see list at right).

Hang up to end call and save all undeleted messages.

Play messages

Repeat or go back

Skip to next message

Stop

Delete message

Review announcement

Record announcement

to begin recording

to stop recording

Record memo

to begin recording

to stop recording

Turn system off

Turn system on

Help Menu

Exit

Press to hear new messages (if none are

new, all play back).

Press to repeat current message. Press

twice (# 4 # 4) to hear previous message.

Press to skip current message and

advance to next message.

Press to stop any operation

(stop playback, stop recording).

Press during playback to delete current

message.

Press to review current outgoing

announcement.

Press * 7, wait for beep, then begin

speaking. Press # 5 to stop recording and

hear playback of new announcement.

Press * 8, wait for beep, then begin

speaking. Press # 5 to stop recording.

Press to turn off answering system.

Incoming calls will no longer be answered.

If off, system will answer after 10 rings. Enter

your access code, then press # 0 to turn on.

Press to hear list of features & commands.

End remote access call (or hang up).

NOTE:

If you pause for more than 10 seconds during remote access, you will hear a help menu listing all features & commands. If you issue no command for another 20 seconds, the call will end automatically.

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Appendix

Screen icons, indicator lights & tones

Handset screen icons & alert tones

Speakerphone in use.

Ringer off.

Battery charging (animated display).

Low battery (flashing); place handset in base or charger to recharge.

MUTE

Microphone is muted.

NEW

New calls (press CID to review call log).

Happy tone

Programming command completed successfully.

two beeps

Programming error (or last record in list displayed).

Indicator lights

In Use

On when handset is in use. Flashes when another phone is in use on the same line, or answering system is answering an incoming call.

Charging

On when handset battery is charging.

Answer On/Off

On when answering system is activated and ready to receive calls.

Speaker

On when speakerphone is in use.

Screen icons

Alert tones

AT&T

NEW

MUTE

11/23 10:01

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Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.

Telephone does not work at all

• Make sure battery is installed and charged correctly (see page 7).

• Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.

• Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.

• If you have dial-pulse telephone service, make sure the dial mode is set to pulse (see page 15).

• If these suggestions do not work, unplug the base, remove and reinsert the battery, then place the handset in the base to re-initialize.

Phone does not ring

• Make sure the ringer is on (see page 14).

• Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

• Move the handset closer to the base.

• You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

• You may be out of range. Move closer to the base.

• Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

• The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

• If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

• Disconnect the base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Appendix

Incomplete messages

• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes.

• If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.

• If the system’s memory becomes full during a message, the system stops recording and disconnects the call.

Difficulty hearing messages

• Press ^ on the base to increase speaker volume.

System does not answer after correct number of rings

• Make sure that the answering system is on.

• If Toll Saver is activated, the number of rings changes to 2 when you have new messages waiting (see page 26).

• In some cases, the system may be affected by the ringing system used by the local telephone company.

• If the memory is full or the system is off, the system will answer after 10 rings.

“CL” flashes in message window

• You need to reset the answering system clock (see page 23).

Announcement message is not clear

• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the base.

• Make sure there is no background noise (TV, music, etc.) while you are recording.

System does not respond to remote commands

• Make sure to enter your remote access code correctly (see page 30).

• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

• There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly.

In case of difficulty

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Page 36

Technical specifications

RF Frequency Band (Handset to base)

2400 MHz — 2483.5 MHz

Output Power 20 dBm

Sensitivity -96 dBm

Modulation GFSK

RF Frequency Band (Base to handset)

5725 MHZ — 5850 MHz

Channels 95

Channel Spacing 864 KHz

Operating Temperature 32°F — 122°F

0°C — 50°C

Base Unit Voltage (AC Voltage, 60Hz)

96 — 130 Vrms

Base Unit Voltage (AC Adapter Output)

9VDC @600mA

Handset Voltage 3.2 — 4.7 VDC 700mAH

Charger Voltage (AC Adapter Output)

9VDC @150mA

Appendix

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Appendix

AC adapter, 6 Alert tones, 31 Answering calls, 10 Answering system, 22-30

Battery charging, 7 Battery installation, 7 Belt clip, 9

Call Forward, 13 Call Transfer, 13 Caller ID, 20

add entries to phone directory, 21 delete entries, 21 dial entries, 21

CID, 20

Delete Call Log entries, 21 Delete redial entries, 10 Dialing,

from a CID record, 21 phone book dialing, 19

Elapsed time, 10 Ending calls, 10

Flash (switchhook flash), 11

Hands-free use, 10 Handset locator, 10 Headset, 9

Incoming call log, 20 Incoming calls, answering, 10 Indicator lights, 31

Last number redial, 10

Low battery, 7

Making calls, 10 Menus, 2 Messages, 22-30 Mute, 11

Names,

enter into phone book, 17 search for, 18

Operating range, 5

Phone book, 16

dial number, 19 edit entries, 19 name search, 18 new entries, 17

Problems, 32

Quick reference guide, 2-3

Receiving calls, 10 Recharging, 7 Redial, 10 Ring silencing, 11 Ring tone options, 14

Search for name, 18 Speakerphone, 10 Switchhook flash, 11

Technical specifications, 34 Troubleshooting, 32

Volume controls, 11

Index

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Page 38

Appendix

Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone.

Remote access wallet card

Fold here.

Cut along dotted line.

Action Remote Command

Voice help menu ......................#1

Play messages ............................#2

Repeat message ........................#4

Skip message ..............................#6

Stop..............................................#5

Save messages............................Hang up

Delete message ........................#9 while message plays

Review announcement ............#7

Record announcement ............*7 speak after beep

#5 to stop

Record memo............................*8 speak after prompt

#5 to stop

End remote access call ............*0 (or hang up)

Turn system off ........................#0 (enter again to turn on)

Turn system on ........................If off, system answers after 10 rings.

Enter your access code, then press # 0 to turn system on.

Call your phone number, then enter your 2-digit access code (preset to 19).

5.8 GHz Cordless Telephone/Answering System E5925B

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Page 39

Copyright © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 02/05. 91-000197-020-000

www.telephones.att.com

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CORDLESS Troubleshooting TAGS

250 De-register and register

De-register handset from the E2525, E2600B and E2555 Please take the Handset out of the Base before de-registering. Using the [SOFT] Keys on the Base, press MENU, then press the Down arrow twice until BASE SETTINGS is highlighted. Press OK, then press MUTE 3 times and FLASH twice. This will deregister the unit, please see more info to re-register. Adding Handsets / Registering Handsets Your telephone can accommodate up to 8 cordless Handsets. You can add new Handsets (Model E250, sold separately) at any time, but each must be registered with the Base before use. Before using a new Handset, you must register it with the Base. There will be an R in the upper left hand corner of the display. The Display will read "ENTER BASE ID". Use the keypad on the Handset to enter Base ID. (To find this number, go to the Base, press [MENU], scroll down to select DISPLAY BASE ID, then press OK.) Once you have entered the Base ID number, press OK (middle key under the display). The unit will display "SEARCHING FOR BASE" and then "FOUND BASE". Your Handset will then be ready to use.

The Handset provided with your telephone is automatically registered as Handset 1. Additional Handsets will be assigned numbers in the order the are registered (2, 3, 4, etc.) up to a maximum of eight. De-register 250 from the E2520 Base Take the Handset out of the Base, press [*] [*] [3] [3] [5] [7] [8] [2] on the Base. This will de-register all of the Handsets at one time. See more inform ation to register them again. NOTE: The Base ID code is located on the bottom of the Base. Adding new Handsets / registering the Handset Your telephone can accommodate up to 8 cordless Handsets. You can add new Handsets (Model E250, sold separately) at any time, but each must be registered with the Base before use. Before using a new Handset, you must register it with the Base. There will be an R in the upper left hand corner of the Display. The Display will read "ENTER BASE ID". Use the keypad on the Handset to enter the Base ID. (To find this number, go to the Base, on the bottom of the Base will be a white sticker that reads BS ID CODE. The code will start with a 36. Once you have entered the Base ID number, press OK (middle key under the display). The unit will display "SEARCHING FOR BASE" and then "FOUND BASE". Your Handset will then be ready to use.

Page 41

Keypad Tone Feature - Vtech Telephones

When the Keypad Tone Feature is ON but the handset is OFF (i.e. in standby): You will hear loud tones being emitted through the external speaker on the back of the handset when you press any handset button except for the volume key. When the Keypad Tone Feature is ON and the handset is ON (i.e. you pressed the [PHONE] button to make a call, you have dial tone and you are NOT on the Speakerphone):

1.You will hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound ([#]), and the [SOUND SELECT] button ONLY through the earpiece on the handset (the receiver / internal speaker). a) The earpiece on the handset (the receiver / internal speaker) is where you hear the dial tone. The above key tones will have the same approximate volume as the dial tone. b) You WILL NOT hear these tones loudly through the external speaker on the back of the handset.

2.You will hear the loud tones from the [PHONE/FLASH] button, the [OFF] button, the [SOFTKEY] buttons ( the 2 unnamed buttons under the display), and the [SPEAKER] button being emitted through the external speaker located on the back of the handset. When the Keypad Tone Feature is OFF and the handset is OFF (i.e. in standby): You will not hear any key tones from any handset buttons. When the Keypad Tone Feature is OFF and the handset is ON (i.e. you have pressed the [PHONE] button to make a call, you have dial tone and you are NOT on the Speakerphone):

1.You WILL hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound ([#]), and the [SOUND SELECT] button through the earpiece on the handset (the receiver/internal speaker). This is NORMAL operation. a) The above key tones will have the same approximate volume as the dial tone. b) You WILL NOT hear these tones being emitted through the external speaker located on the back of the handset. c) You will not hear any tones from the [SOFTKEY] buttons (the two unnamed buttons under the display), or the [SPEAKER] button. When the Keypad Tone Feature is OFF and the Speakerphone on the handset is ON:

1.You WILL hear the tones from the number buttons ([0] - [9]) emitted through the external speaker on the back of the handset. a) When the speakerphone is on, this is also where you hear the dial tone emitted. b) The above key tones will have the same approximate sound and volume as the dial tone.

2.You will not hear any tones from the [SOUND SELECT] button, the [SOFTKEY] buttons (the two unnamed buttons under the display), or the [SPEAKER] button. When the Keypad Tone Feature is ON and the Speakerphone on the handset is ON:

1.You will hear the tones from the number buttons ([0] - [9]), the [SOFTKEY] buttons (the two unnamed buttons under the display), the [SPEAKER] button, the [PHONE]

Page 42

button, and the [OFF] button emitted through the external speaker on the back of the handset.

2.You will not hear any tone when you press the [SOUND SELECT] button.

Keypad Tone Feature

2.You will hear the loud tones from the [PHONE/FLASH] button, the [OFF] button, the [SOFTKEY] buttons ( the 3 unnamed buttons under the display), the [XFER/INTERCOM] button and the [SPEAKER] button being emitted through the external speaker located on the back of the handset. When the Keypad Tone Feature is OFF and the handset is OFF (i.e. in standby): You will not hear any key tones from any handset buttons. When the Keypad Tone Feature is OFF and the handset is ON (i.e. you have pressed the [PHONE] button to make a call, you have dial tone and you are NOT on the Speakerphone):

1.You WILL hear the tones from the number buttons ([0] - [9]), the asterisk ([*]), the pound ([#]), and the [SOUND SELECT] button through the earpiece on the handset (the receiver/internal speaker). This is NORMAL operation. a) The above key tones will have the same approximate volume as the dial tone. b) You WILL NOT hear these tones being emitted through the external speaker located on the back of the handset. c) You will not hear any tones from the [SOFTKEY] buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button or the [SPEAKER] button. When the Keypad Tone Feature is OFF and the Speakerphone on the handset is ON:

2.You will not hear any tones from the [SOUND SELECT] button, the [SOFTKEY] buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button, or the [SPEAKER] button.

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When the Keypad Tone Feature is ON and the Speakerphone on the handset is ON:

1.You will hear the tones from the number buttons ([0] - [9]), the [SOFTKEY] buttons (the three unnamed buttons under the display), the [XFER/INTERCOM] button, the [SPEAKER] button, the [PHONE] button, and the [OFF] button emitted through the external speaker on the back of the handset.

2.You will not hear any tone when you press the [SOUND SELECT] button.

5860 Ringer On/Melody Selection

Turn Ringer On

1.Press any [NavKey] button to get to the Handset Menu.

2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts (handset with musical note icon), then press the center [NavKey] button to select.

3.Press the left, right, up or down [NavKey] to highlight Ringer Control (the bell icon), then press the center NavKey button to select.

4.Press the down [NavKey] button to highlight RINGER.

5.Press the left or right [NavKey] button to change the ringer status from Off to On.

6.Press the [SOFT] Key under SAVE. Choose Ringer Melodies

1.Press any [NavKey] button to get to the Handset Menu.

2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts (handset with musical note icon), then press the center [NavKey] button to select.

3.Press the left, right, up or down [NavKey] to highlight Ringers (the musical note icon), then press the center [NavKey] button to select.

4.Press the up or down [NavKey] button to highlight the different melodies. You will hear a sample of the melody you have highlighted.

5.Press the [SOFT] Key under SAVE when you have chosen the melody you want.

Adjust Ringer Volume

1.Press any [NavKey] button to get to the Handset Menu.

2.Press the left, right, up or down [NavKey] button to highlight Sounds and Alerts (handset with musical note icon), then press the center [NavKey] button to select.

3.Press the left, right, up or down [NavKey] button to highlight RINGER CONTROL (the bell icon), then press the center button of the [NavKey] to select.

4.Press the left or right [NavKey] button to select the volume level. With each press of the button a sample of the volume is played.

5.Press the [SOFT] Key under SAVE. To access the complete owner's manual. Click on the Red Top icon (located in the upper right hand corner of this page).

2256/1256 - 2325/2365 Replace

This process is only to be used for the models 2256/1256, 2325, 2365 on the symptoms below:

·Every call customer hears pause in conversation, other end hears beeps.

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·Every call conversation cuts in and out, other end hears beeps.

1.Advise the customer that you (the rep) will place a no charge replacement order that will be shipped via UPS service, which should arrive within 14 days. Advise the customer that they will also receive a prepaid ARS label sent via US Mail to return their original unit (no charge will be incurred by the customer).

2.The rep will be responsible for placing the order for the unit using the EXCHANGEIW promo code in COPS and changing the shipping method to Free Shipping.

3.After placing the order, send an internal referral commitment to the [AAT ARS LABEL] team. If you have any questions regarding this information, please see your supervisor. It is very important that every one understands this process and begins using it immediately. NOTE: THE CUSTOMER MAY RECEIVE A 2256 FOR A 1256. THE TWO MODELS ARE IDENTICAL. NOTE: THE CUSTOMER MAY RECEIVE A 2325 FOR A 2365. THE TWO MODELS ARE IDENTICAL.

T-Switch

A standard hearing aid consists of a high gain amplifier between a microphone and receiver. If you put a cup over the ear such as a telephone handset, there is serious feedback and squealing. The remedy is to add a "T-Switch" in the hearing aid that disconnects the microphone and replaces it with a coil of wire. The phone receiver also has a coil of wire (HAC coil), and so these two coils form a transformer when they are in close proximity. Transformers transmit the signal magnetically rather than acoustically. The T-Coil in the hearing aid picks up any magnetic energy in close proximity. Spread spectrum phones produce a magnetic field when the RF transmitter turns on and off repeatedly. This magnetic energy can be picked up as static or hum in a hearing aid, but is usually a much lower level than the intended audio transmitted from the HAC coil. Generally, non-spread spectrum phones will perform better with hearing aids.

process for T2406 calls

If the customer has had his or her unit longer than 45 days:

1. Advise the customer to mail his or her entire product to the San Antonio Returns Center using the normal in warranty repair shipping and return process.

2. Advise the customer that upon receiving his or her telephone product at our San Antonio Returns Center, he or she will receive a similar or upgraded replacement model within 3 business days.

If the customer has had his or her unit less than 45 days or refuses to pay shipping costs to return their product for in warranty service: Do not send the customer back to the retailer. Offer to issue a replacement order and send a prepaid ARS label via US Mail for him or her to ship their original product back at no charge to them.

· If this is the case, it will be necessary for you to place an order for the VTech T2406 using the EXCHANGE-IW promo code in COPS and use regular standard shipping. (The customer will receive the replacement within 3-Business days.)

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· After placing the order, send an internal referral commitment to the [VTECH ARS LABEL] team for a prepaid UPS ARS Label to be sent to the customer.

NOTE: DO NOT SEND THESE CUSTOMERS BACK TO THE RETAILER FOR REPLACEMENT (EVEN IF THEY ARE WITHIN THE FIRST 30 DAYS OF PURCHASE). IT IS IMPORTANT THAT YOU FOLLOW THIS PROCESS.

Process for gz2434 Calls

If customers call with the one or more of the following symptoms: Static/Noise; Five Beeps; Call is Fading or Cutting In and Out; No Connect and the final resolution is repair, follow the below steps:

1.Advise the customer that you will place a no charge replacement order that will be shipped via express service, which should arrive within 1-3 business days. Advise the customer that they will also receive a prepaid UPS ARS label sent via US Mail to return their original unit (no charges will be incurred by the customer).

2.You will need to place a no charge replacement order for the VTech GZ2434 using the CSAT promotion code in COPS and change the shipping method to Free ShippingOvernight (manager use only) $0.

3.After placing the order, it will be necessary to send an internal referral commitment to the [VTECH ARS LABEL] team requesting an ARS label be sent to the customer. If the customer is not satisfied with the express shipped replacement, offer to extend their manufacture's warranty for 6 months (this is different than a Protection Plan; Protection Plans should never be given out as a negotiation method).

Turning Message Light Off

If the Message Light on the Base does not go off even after you've listened to voice mail messages:

1.Press [PROG/CHAN].

2.Press [>] until the screen displays: MESSAGES WAITING.

3.Press [SELECT]. The screen displays: LIGHTS OFF: YES.

4.Press [SELECT] again to turn off the Message Waiting Light on Base.

2600 De-Register

2600 registered to a 2651

·In the idle mode, at the Base Unit keypad, press [*] [*] [3] [3] [5] [7] [8] [2]. 2600 registered to a 2656 or 2670

·Unplug power from the Base.

·Hold down [PAGE] while reconnecting power. When the In Use Light blinks, release the [PAGE] key.

·Hold down [PAGE] for 5 seconds. When the In Use Light begins to flash, release the [PAGE] key.

·The Handset Charging Light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once Registration of the 2600

·After charging the Handset, remove it from its Charge Cradle. If the screen displays SEARCHING FOR BASE, Press NEW. If the screen displays ENTER BASE ID, go to step 2.

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·Enter the 15 digit Base ID Code, located on the underside of the Base Unit. The ID Code can include numbers (0-9) and characters (*,#).

·Press OK. The Handset will display: PLEASE WAIT!

·Wait approximately 15 seconds. The Handset will display FOUND BASE. NOTE: Occasionally, it will take longer than 15 seconds for the Handset to find the Base Unit. This is normal. If the Handset displays: BASE BUSY TRY LATER, this indicates that the system is in use. Wait until the Base Unit is in the idle (on hook) mode, and repeat steps 2 to 4.

Explanation of Why the TeleZapper Should Be Set On 'BASIC' to avoid interference with an Answering System

Once the Answering System picks up the line, the TeleZapper also seizes the line and generates the tones which 'zap' telemarketers. When the TeleZapper is in 'advanced' mode, the tones can stay on the line long enough that the Answering System may think that an extension phone has been picked up (depending on the Answering System). If this happens, the Answering System's Call Intercept/Interrupt feature will stop the recording of the message, and since no extension has actually been picked up, the call will be disconnected.

Twisted Pair Cords

Twisted pair cords are a type of phone cord wires used to reduce interference/crosstalk between lines. Twisted pair cords consist of two insulated copper wires which are twisted around each other to reduce interference from one wire to the other. The twisting of the wire pairs is what reduces the interference.

Dual-Band Frequency

Our unit does utilize both the 5.8 and 2.4 GHz frequency bands simultaneously. The dual-band technology provides a clear advantage over existing cordless phones in its ability to avoid interference and provide optimal clarity in both received and transm itted audio. Since transmitting in the 5.8 GHz frequency requires more power, the Base station transmits with the 5.8 GHz band (since it remains plugged to a power outlet all the time), while the battery-operated Handset transmits in the 2.4 GHz band, so it can yield optimum talk-time performance between battery charges.

Language Conversion

VT5831 LANGUAGE CONVERSION OF HANDSET MENUS ENGLISH SPANISH FRENCH CALLS LOG GUIA DE LLAMADAS REGISTRE D'APPEL INTERCOM INTERCOMUNICADOR INTERPHONE HANDSET SETTINGS CONFIG AURICULAR REGLAGES COMBINE

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SET TIME PONER TIEMPO REGLER L'HEURE CLOCK MODE MODO RELOJ MODE HORLOGE REGISTER REGISTRAR REGISTRE RINGER VOLUME TIMBRE VOLUMEN SONNERIE VOLUME RINGER MELODY TIPO DE TIMBRE SONNERIE MELODIE VIBRATE CONTROL CTRL VIBRACION MODE VIBRATION LOW BATT TONE TONO DE BAT BAJA SON PILE FAIBLE RANGE TONE TONO DE RANGO SON DE PORTEE KEYPAD TONE TONO DE DECLADO SON DU CLAVIER CONTRAST CONTRASTE CONTRASTE LANGUAGE IDIOMA LANGUE TO CHANGE HANDSET MENU FROM SPANISH: Press MENU. Scroll down to CONFIG AURICULAR. Press OK. Scroll down to IDIOMA. Press OK. Scroll up to INGLES (English) or scroll down to FRANCES (French). Press OK. TO CHANGE HANDSET MENU FROM FRENCH: Press MENU. Scroll down to REGLAGES COMBINE. Press OK. Scroll down to LANGUE. Press OK. Scroll up to ANGLAIS (English) or ESPAGNOLE (Spanish). Press OK. LANGUAGE CONVERSION OF BASE MENUS ENGLISH SPANISH

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FRENCH CALLS LOG GUEA DE LLAMADAS REGISTRE D'APPEL BASE SETTINGS CONFIG BASE REGLAGES BASE DISPLAY BASE-ID NUMERO DE BASE NUMERO DE BASE RINGER VOLUME TIMBRE VOLUMEN SONNERIE VOLUME RINGER MELODY TIPO DE TIMBRE SONNERIE MELODIE KEYPAD TONE TONO DE DECLADO SON DU CLAVIER TONE/PULSE TONOS/PULSOS TONALITE/IMPUL CONTRAST CONTRASTE CONTRASTE LANGUAGE IDIOMA LANGUE TO CHANGE BASE MENU FROM SPANISH: Press MENU. Scroll down to CONFIG BASE. Press OK. Scroll down to IDIOMA. Press OK. Scroll up to INGLES (English) or scroll down to FRANCES (French). Press OK. TO CHANGE BASE MENU FROM FRENCH: Press MENU. Scroll down to REGLAGES BASE. Press OK. Scroll down to LANGUE. Press OK. Scroll up to ANGLAIS (English) or ESPAGNOL (Spanish). Press OK.

2461 De-register

There are 2 different versions of this unit. If the customer has a tone/pulse switch on the bottom of the Base, please use on of the procedures for Mk1. If they do not have a tone/pulse switch on the bottom of the set, please use the procedure for Mk2a.

VT2461 Mk1 DEREGISTER ALL HANDSETS

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key.

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3.Hold down [PAGE] key for 5 seconds. When the LINE IN USE light begins to flash, release the [PAGE] key.

4.The HANDSET CHARGING light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once.

VT2461 Mk1 DEREGISTER A SINGLE HANDSET

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key.

3.Press [PAGE] 1 to 4 times, corresponding to the Handset you wish to deregister.

4.Once you complete step #3, the HANDSET CHARGING light will blink back to you the number of times corresponding to the Handset you wish to deregister. Within 5 seconds from when it stops blinking, press [PAGE] once.

VT2461 Mk2a

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the Base Display says 'Pr', release [PAGE].

3.Press [MENU]. The Display will say 'rh'.

4.Press [SELECT] to choose h1, h2, h3, h4 or AL (all).

5.Press [TIME/SET] to confirm. Unplug power from the Base, then reconnect power to complete deregistration.

2455 De-register

DEREGISTER ALL HANDSETS

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key.

3.Hold down [PAGE] for 5 seconds. When the LINE IN USE light begins to flash, release the [PAGE] key.

4.The HANDSET CHARGING light will blink 5 times. Within 5 seconds from when it stops blinking, press [PAGE] once.

DEREGISTER A SINGLE HANDSET

1.Unplug power from the Base. Remove spare battery pack.

2.Hold down [PAGE] while reconnecting power. When the POWER light begins to blink, release the [PAGE] key.

3.Press [PAGE] 1 to 4 times, corresponding to the Handset you wish to deregister.

8 inch 4 conductor line cord

Perform the following:

-Advise the customer that we will send him a replacement 8 inch 4 conductor line cord.

-Inform the customer that he or she will receive the new replacement cord in U.S. Mail.

-Verify and update the customer's profile with all address and telephone information.

-Place an internal referral request via CRSS to Research Advisor to place an order for the replacement line cord. Perform the following:

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- Advise the customer that you are sending him or her a brand new replacement set (Cordless 2230 or 2255 whichever the customer has). If the customer does not want the replacement, advise him or her to return their unit to the place of purchase. Stop! If the

customer accepts the replacement 2230/2255 continue....

- Inform the customer that he or she will receive the new replacement set(s) within 14 business days. Explain that you will also send an ARS label (via US Mail) for him or her to return his or her original unit.

- Verify and update the customer's profile with all address and telephone information.

- Access DES and enter a replacement order for the customer.

- You will then need to place another commitment (via the internal referral team [OSG-to place an SAP order]) requesting an ARS Label be sent to the customer.

Deregistration process for V2421

1.If base is plugged in, disconnect the DC connector from it and wait at least 10 seconds before proceeding.

2.Hold down the [PAGE] button while reconnecting the DC cord to the base. Continue to hold down the [PAGE] button for 5 seconds after reconnecting power.

3.Release the [PAGE] button.

4.Press the [PAGE] button from 1 to 5 times, depending on the handsets you wish to deregister: 1 press deletes HS1: 2 presses deletes HS2; etc. 5 presses deletes all. The Base LED will flash with each key press.

5.After entering the handset(s) to delete, the base will flash back the number of key presses entered.

6.Once the LED stops flashing, press [PAGE] once. Your mission is complete.

Access to SoundCard

1.Press start

2.Programs

3.Accessories

4.Entertainment/multimedia

5.Volume control ( this will open the master volume control)

6.Go to Options and select Properties Select Line In

1.Press start

2.Programs

3.Accessories

4.Entertainment/multimedia

5.Volume control ( this will open the master volume control)

6.Go to Options and select Properties

7.There will be an option to adjust Recording or playback volume control. Choose Recording.

8.There is another section under recording where you pick which volume controls you want to show on the bar. Make sure there is a check next to "line". If there is not, please check it

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9.Hit "Ok". Now "line or Line In" should show up in the master volume control for Recording. Please make sure that there is a check mark in the Select box under the "Line or Line IN

10.Go to Options and Select Properties.

11.There should be an option to adjust Recording or playback volume control. Choose Playback.

12.There is another section under playback where you pick which volume controls you want to show on the bar. Make sure there is a check next to "line or Line in". If there is not, please check it.

13.Hit "Ok". Now "line or Line in " should show up in the master volume control for Playback. Please make sure that there is a check mark in the MUTE box under the "line or line in". (it is possible that you may not have a MUTE option, it might be "SELECT". If you have a choice to SELECT then do not check SELECT under LINE")

14.Now close the Master Volume Control.

Operating Range General

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance --- which can vary with the locations of the base and handset, the weather, and the construction of your home or office. For best performance, keep the base antenna fully upright. If you receive a call while you are out of range, the handset might not ring --- or if it does ring, the call might not connect when you press [PHONE]. Move closer to the base, then press [PHONE] to answer the call. If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base. If you move out range without pressing[OFF], your phone will be left "off the hook." To hang up properly, walk back into range, periodically pressing [OFF].

Handset De-Registration (2455/2461)

1.Disconnect power to the Base (either unplug the DC connector from the bottom of the Base or unplug the power supply from the outlet). Remove spare battery, if applicable.

2.Hold down the base PAGE key while applying power back to the Base. When the POWER LED begins to blink, release the PAGE key. THE USER HAS 15 SECONDS TO BEGIN THE NEXT STEP;OTHERWISE, THE BASE WILL EXIT PROGRAM MODE.

3.Hold down the PAGE key for 5 seconds. The HANDSET CHARGING LED will be lit, and after 5 seconds, the LINE IN USE LED will start to flash. Now release the PAGE key.

4.The HANDSET CHARGING LED will blink 5 times and then go out. Within 5 seconds from when it stops blinking, press and release the PAGE key. All handsets should now be deregistered.

Conference calls

When call is conferenced, two lines are being bridged through one telephone. The normal loss that occurs between a station to station call is doubled when using the conference call feature. The quality of transmission depends on many variables including the amount

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of line voltage available at the phone and the distance of miles between the two other parties. Customer may consider 3-way calling service (if available through local telco) as alternative. Customer is less likely to experience volume loss due to more direct routing of conference.

Caller Id after 2nd ring

Most Telco's send out the Caller ID information between the 1st and 2nd ring. Some Telco's send out this information later. If the machine answers the call before the information is received, the Caller ID information will be lost. Please set the number of rings to a number higher than 2. The customer may want to turn the machine off and then let a call come in to see when the information arrives. You need to set the answering system to answer the ring after the caller ID information arrives. Do not set it for the same ring. If you have voice mail service, set it to answer at 6 rings.

Operating Range 2.4

This cordless operates in the 2.4 Gigahertz frequency band. Radio signals in this band can penetrate small openings and reflect around obstructions more effciently than those of conventional cordless telephones. This alows the unit to operate in areas that are typically difficult for cordless phones. Your cordless telephone operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, your handset and base can communicate only over a certain distance which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

Spread Spectrum Echo

This unit employs state-of-the-art frequency hopping spread spectrum (FHSS) technology to achieve one of the longest ranges in the consumer cordless telephone industry. FHSS is a digital technology that is also found in much more expensive cellular telephones. Just as it is common to experience echo in some cellular telephone systems, some users will experience occasional echo while using this phone. The presence and/or level of echo will depend on the electrical characteristics of the connection between the phone and user's local central office. This is normal operation. The customer can lower the volume on the handset and this will decrease the echo.

Caller ID/Call Waiting Services

It may not be enough that the users subscribe to both services, they may also need to ask the local phone company to combine Caller ID with Call Waiting, so that their Caller ID product will be able to recognize names and numbers for a Call Waiting call, as well as, for regular calls. There may be an additional charge for this combined feature. Their phone company may use names for this combined feature that are not on this list, but listed below are some of the more generally used names for this combined Caller ID with Call Waiting service:

·Call Waiting ID, Caller ID/Call Waiting ID - Bell Atlantic

·Wait and See - Ameritech

·Call Waiting ID - PacBell, SW Bell

·Caller ID with Name on Call Waiting - SNET in.

Operating Range 900

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This cordless operates in the 900 megahertz frequency band. Radio signals in this band can penetrate small openings and reflect around obstructions more effciently than those of conventional cordless telephones. This alows the unit to operate in areas that are typically difficult for cordless phones. Your cordless telephone operates at the maximum power allowed by the Federal Communications Commission (FCC). Even so, your handset and base can communicate only over a certain distance which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

Cardiac Pacemakers

THE FOLLOWING INFORMATION IS LOCATED AT THE BEGINNING OF THE CIB Cardiac Pacemakers (applies only to 900 MHz Digital Cordless Telephones): Preliminary studies performed at the U.S.. Food and Drug Administration (FDA) and elsewhere have shown that when digital wireless telephones using technology similar to 900 MHz Cordless Telephones are placed very close to implanted cardiac pacemakers, interference with the operation of the pacemaker can occur. These preliminary studies show that interference is not likely to occur when there is a reasonable distance between the telephone and the implanted pacemaker and stops when the phone is set in the "battery save mode" or moved so that it is more than 3 inches from the pacemaker. Based on these preliminary studies, the FDA has concluded that digital wireless telephones "do not seem to pose a significant problem for pacemaker wearers. Until more is known, the FDA suggests that people with pacemakers may want to take some simple precautions when using or carrying digital wireless telephones to ensure that there is ample distance between the digital cellular telephone and the pacemaker -- by not placing the phone next to the pacemaker implant (for example, in a shirt or coat pocket directly over the pacemaker implant) when the phone is turned on ready to receive a call and holding it to the ear opposite the side of the body where the pacemaker is implanted when using the phone. Consult your physician or medical device manufacturer to determine if additional precautions are necessary.

Volume Controls

Both the base unit and the handset have digital volume controls. The volume controls for the speakerphone are located on the front face of the base unit. Press the volume up side to increase the speaker volume and the volume down side to decrease the volume. Holding either side down will continuously change the volume setting. The volume controls for the handset are located on the side of the unit. Press the [^] (up) or [v] (down) keys to increase or decrease the volume.

Date Code Sticker

The date code sticker can be found inside the handset battery compartment, on the bottom of the base, or on the pretty box. It specifically indicates where and when the product was manufactured. Following is an example of what is shown on the sticker: 940101 B 2/7 CPS 2A Note: If inputting the date code in the FCC field, use the following format:

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940101B2-7CPS2A (CRS will not accept a slash.) The battery save feature will deactivate the ring approximately 60 seconds af ter being set. After 60 seconds, the phone will enter "sleep mode". The phone will not ring or display "incoming call" when the extension phones are ringing. If any button on the phone is pressed, this will "wake up" the phone. If there is an incoming call within 60 seconds of a button being pressed, the phone will ring. Once nothing has been pressed for another 60 seconds, the phone will go back into "sleep mode" and will not ring.

ToneLength

Tone length for most cordless telephones is 80-100 milliseconds. Some services may require longer tones. You need to look for a phone that will continue to produce a tone signal for as long as a digit is held down. We have many phones with long tones.

Handset Warmth

It is normal to feel heat near the battery compartment on the cordless handset once the battery has been fully charged. There is a component in the battery known as a "separator" which converts excess energy to heat.

Relocate Phone In Home EMI + Sep/Phns

Interference generated by some radio equipment and electrical appliances and machinery may travel through the air, affecting other types of equipment in close proximity. Filters cannot help in this situation. Separating the objects may be the only solution. Split Line w/Triplex + Verify 2 cond cord on line 1 If single line telephone equipment is also experiencing crosstalk, the customer may try the following remedies:

1.Use shortest line cords possible.

2.Use 2 conductor line cords to connect all single line equipment.

3.Disconnect line 2 wires on any jack where not needed.

Crosstalk

If crosstalk occurs while phones are plugged into the network interface, inside wiring is NOT the problem. Plug separate phones into the individual interfaces for each line. Both lines will need to be in use at the same time to get valid test results.

TWO SINGLE LINE JACKS

Verify that 2 conductor line cord is connected to L1/L2 port on telephone. 4 conductor cord may be used at L2 port.

SINGLE LINE TELEPHONE EQUIPMENT

If single line telephone equipment is also experiencing crosstalk, customer may try the following remedies:

1.Use shortest line cords possible.

2.Use 2 conductor line cords to connect all single line equipment.

3.Disconnect line 2 wires on any jack where not needed.

TWO-LINE JACKS

·Use triplex adapter and 2 line cords at each affected two-line set.

·Connect cords to L1 and L2 on adapter (not L1+L2) cannot use wall phones with triplex adapter. Suggestions for reducing local telephone line recordings:

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·If possible advise your callers to leave a message.

·Check with the local telephone company and advise them 7-10 seconds of silence is required for the answering system to disconnect. NOTE: Charges may apply

Call Waiting disconnects answering system

Answering System senses a fluctuation in line voltage caused by the Call Waiting signal and disconnects. Contact Local Telephone Company for possible solutions.

External Antennas

Additional external antennas are not recommended for the following reasons:

·AT&T cordless telephones are designed to ensure that the power output of the set does not exceed standards set by the FCC. The maximum power output allowed is .1 watt (or 100 milliwatts).

·Any attachment to a cordless telephone which increases the power output is in violation of FCC regulations.

·Once the product is opened in order to connect the external antenna, the warranty is voided.

Hearing Aid Compatibility

This product is compatible with inductively coupled hearing aids. Use of any other amplification devices near or on the cordless product may produce squealing, whistling, or feedback.

·If you use a hearing aid in only one ear, cradle the handset to the other ear to try to avoid microphone feedback.

·Remove or turn off the hearing aid when using the handset.

·Use a different extension telephone if you are unable to use the product without assistance of a hearing aid. Information regarding inductively coupled hearing aids:

·This type of hearing aid is usually equipped with a T (telephone ) switch, specifically installed for improved amplification with telephone use.

·Flip the T switch to the telephone position to turn off the hearing aid microphone and turn on the inductive pickup coil that receives voice signals through a magnetic field generated by some telephone handset.

·Not all telephones generate a sufficiently strong magnetic field to couple to these hearing aids.

·Those that do are labelled Hearing Aid Compatible by AT&T.

Hearing Aid Compatibility

This product is compatible with inductively coupled hearing aids.

Clean Charging Contacts

·Each month clean handset and base charging contacts using a pencil eraser or a cloth to eliminate deposit accumulation.

·Charge light should come on when handset is cradled in base.

·Charge handset for 10 hours.

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Calling in same Area Code

Many LTCO's are changing their dialing sequence to 0 +, or 1 +, 10-digit dialing (0 + 0r 1 + area code + seven-digit phone number) for all long distance calls that are made within the same area code. All 0 +, or 1 +, 7-digit dialing within the same area code will be eliminated. This also means that local credit card and operator assistance calls that traditionally have been 0 + 7 dialed calls will now require 0 + 10 dialing. You will continue 0 + or 1 + 10 digit dialing for long distance calls into other area codes as you do today.

Recradle unplug AC

1.Unplug the AC adapter from the wall outlet.

2.Remove battery cover on handset.

3.Unplug batteries from back of handset.

4.Wait 15 seconds and reinstall batteries securely.

5.Replace battery cover.

6.Recradle handset in base, replug AC adapter and wait 15 seconds.

7.Pick up handset and press phone. NOTE: Be sure batteries have been charged recently.

Recradle unplug AC

1.Unplug the AC adapter from the wall outlet.

2.Remove battery cover on handset.

3.Unplug batteries from back of handset.

4.Wait 15 seconds and reinstall batteries securely.

5.Replace battery cover.

6.Recradle handset in base, replug AC adapter and wait 15 seconds.

7.Pick up handset and press phone. NOTE: Be sure batteries have been charged recently. If not, charge batteries fully for 16 Hours.

Handset Locked Up (Battery ) :

1.Remove battery cover on handset.

2.Unplug battery from back of handset.

3.Wait 15 seconds.

4.Reinstall battery securely.

5.Replace battery cover.

6.Recradle handset in base for 15 seconds.

7.Pick up handset and press phone. NOTE: Be sure batteries have been charged recently. Handset Locked Up (Battery ) :

1.Remove battery cover on handset.

2.Unplug battery from back of handset.

3.Wait 15 seconds.

4.Reinstall battery securely.

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5.Replace battery cover.

6.Recradle handset in base for 15 seconds.

7.Pick up handset and press phone. NOTE: Be sure batteries have been charged recently. If not, charge batteries fully for 16 hours.

Common Cure

If the unit does not seem to be responding normally, then try putting the handset in the base to reinitialize the unit. If it still does not seem to respond after doing this a few times, do the following (in the order listed):

1.Unplug the power cord.

2.Remove the handset battery.

3.Wait a few minutes.

4.Plug the power cord into an electrical outlet.

5.Install the handset battery.

6.Put the handset in the base to reinitialize.

Base Unit Locked Up:

1.Recradle handset in base.

2.Unplug AC adapter from wall outlet.

3.Wait 15 seconds.

4.Reconnect AC adapter.

5.Wait 15 seconds.

6.Pick up handset and press PHONE button.

Single Audio Path Mutes

Ringing from another line may briefly mute a conversation since this product is designed with a single audio path. This is a normal occurence.

Chirping Sounds

If chirping sounds are detected from the handset or base, check the following possible causes:

·Smoke detectors

·Other cordless telephones

·Alarm clocks

To enable the unit to work with business systems:

·Install the unit at the control box, or

·Wire a jack around the system. NOTE: Unit will not have business system features if installed in this manner. Check with the local telephone company to inquire as to possible low line voltage. NOTE: The recommended voltage is 24 to 48 on hook. Due to reduced line voltage, avoid having additional extension telephones "off the hook" during a call.

Wet Handset

A handset dropped in water may still operate if left out to dry.

1.Empty any residual water.

2.Leave handset face down on a towel to dry for 72 hours.

3.If handset does not operate after 72 hours, send it in for repair.

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To determine if telephones ring separately or together:

1.Remove telephones from line.

2.Replace one at a time.

·Line 1 has a higher pitched ring that helps differentiate it from the ring of Line 2.

·Have someone call on each line.

·Let the telephone ring approximately five times and listen to the difference.

·Try using 2 two conductor cords or purchase a 267C adapter.

·Try a Triplex adapter and use a two cord connection.

Ringer Volume Not Adjustable

Ringer volume cannot be adjusted. If the volume is too loud, the ringer switch may be shut off. NOTE: This will turn the ringer off completely and you will lose line lights.

4 Conductor Line Corfd

To determine if the unit's cord is four pin or two pin:

·Take another telephone "off the hook."

·Remove and inspect the telephone line cord.

Low Battery indicator

The Low Battery indicator does not appear if:

·The unit is completely charged.

·The handset has completely discharged. If the handset is normally kept in the base, the light should not appear.

Unplug excessive telephones or adjuncts or disconnect the telephones needed to bring ringer equivalence below total ringer equivalence. Check with the local telephone company to inquire as to possible low line voltage. NOTE: The recommended voltage is 24 to 48 on hook.

·Unplug both ends of the line cord.

·Plug in both ends of the line cord.

·Replace the line cord if the connections are loose.

Explain Call Waiting

Explanation to Call Waiting customers:

·The unit picks up the first call after the preset number of rings.

·The second caller hears the telephone ring until the unit resets and is ready to answer the next call.

·There is no reset time.

More Than One Cordless

If more than 1 cordless installed, have customer check to see if handsets are cradled on the correct base unit. .

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Ringer Equivalence

On the bottom of each telephone or adjunct is a Ringer Equivalence.

1.Find this number for everything connected to your telephone line.

2.Add up all the numbers to get the total Ringer Equivalence.

Julian Date

NOTE: Contact the telephone company, if required. The Julian date for this unit is found on the bottom of the unit. TAS units are manufactured in:

·Mexico (M)

·Taiwan (H)

·China (G)

·Thailand (L) The Julian date (XX XXX X) is read as follows:

·The first two numbers (XX XXX X) represent the year (00 - 99) of manufacture.

·The next three numbers (XX XXX X) represent the day of the year (1 - 365) of manufacture.

·The last letter (XX XXX X) represent the place (M, H, G, L) of manufacture. So, for example, 92291G was built in 1992, on the 291st day, in China. When asked if a Julian date is after 92291G, 922209H, or 92168M, compare the Julian date the customer gives you with the Julian date above for the same manufacturing site. For example, if the customer said,"93005G," you would compare it to 92291G and answer, "Yes."

Digital Voice

The difference between the electronic and human voice: The electronic voice is a digital reproduction of a human voice which is analog.

AT&T E5925B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual