Page 1
User’s manual
E5921/E5922B/E5923B/E5924B
5.8 GHz cordless telephone/
answering system with caller ID/
call waiting
Page 2
Congratulations
on purchasing your
new AT&T product.
Before using this AT&T product, please
read the Important safety instructions
on pages 58 to 60 of this manual
Please thoroughly read the user’s
manual for all the feature operation
and troubleshooting information you
need to install and operate your new
AT&T product. For customer service
or product information, please visit
our website at www.telephones.att.com
or call 1 (800) 222-3111.
In Canada dial 1 (866) 288-4268.
Model #: E5921/E5922B/E5923B/E5924B
Product name: 5.8GHz cordless telephone/answering system
Serial #:
(found on the bottom of the telephone base)
Purchase date:
Place of purchase:
The ENERGY STARR program (www.energystar.gov) recognizes
and encourages the use of products that save energy and help
protect our environment. We are proud to mark this product with
the ENERGY STARR label indicating it meets the latest energy efficiency guidelines.
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones.
Page 3
You must install and charge
the battery before using the
telephone.
STOP!
See page 7
for easy instructions.
For customer service or product information, please visit our
website at www.telephones.att.com or call 1 (800) 222-3111.
In Canada dial 1 (866) 288-4268.
Add new handsets to make your telephone more versatile (see page 49)
Your telephone can accommodate up to four cordless handsets. You can add new
handsets (model E598-1 or E598-2, sold separately) anytime, but each must be
registered with the telephone base before use.
The handset provided with your E5921 is automatically registered as handset 1.
Additional handsets will be assigned numbers in the order they are registered
(handset 2, handset 3, or handset 4). You can register a maximum of 4 handsets.
The E5922B has two handsets automatically registered as handsets 1 and 2.
You can register two additional handsets, which will then be assigned numbers
3 and 4.
The E5923B has three handsets automatically registered as handsets 1, 2 and 3.
You can register one additional handset, which will then be assigned number 4.
The E5924B has four pre-registered handsets, so no additional handset can be
added to the system.
Handset 1
(Model E5921)
(Model E5922B)
(Model E5923B)
(Model E5924B)
NOTE: All four handsets can be used simultaneously, however only two can be used on one
type of call at a time. For example, two handsets can be used on an outside call, while the
other two handsets can be used on an intercom call at the same time.
Handset 2
E5922B
E5923B
E5924B
Handset 3
E5923B
E5924B
Handset 4
E5924B
Page 4
User’s manual
E5921/E5922B/E5923B/E5924B
5.8 GHz cordless telephone/
answering system with caller ID/
call waiting
Table of contents
Getting started
Quick reference guide ......................2
Parts checklist ......................................4
Telephone base installation ...........5
Telephone base and charger
installation .......................................6
Battery installation & charging ........7
Installation options ...............................8
Belt clip & optional headset ............10
Telephone operation
Basic handset operation .............. 11
Basic telephone base operation
Options while on calls ................... 13
Intercom calls .................................... 16
Intercom call transfer .................... 17
Handset settings .............................. 19
Base settings ...................................... 25
..... 12
Directory
Directory ............................................... 26
New directory entries .................... 27
Directory search ............................... 29
To dial, delete or change entries ... 31
Answering system operation
Answering system operation.........37
Day & time announcements ..........38
Outgoing announcement ................ 39
Changing feature options ............... 40
Message playback...............................41
Recording & playing memos ......... 42
Message counter displays .............. 43
Answering system mode ................. 44
Remote access .....................................45
Appendix
Screen icons, indicator
lights & tones ......................................46
Handset display screen messages
Adding and replacing handsets ......49
Replacing a handset ..............................50
Troubleshooting ................................... 51
Important safety instructions ........ 58
FCC Part 68 and ACTA .....................61
FCC Part 15............................................62
Limited warranty ................................. 63
Technical specifications ...................66
Index ..........................................................67
.......47
Caller ID operation
Caller ID operation .......................... 33
To review the call log .................... 36
1
Page 5
Getting started
Quick reference guide
Cordless handset
CID
Press to display caller ID information (page 36).
PHONE/FLASH
Press to make or answer a call.
During a call, press to receive
an incoming call if call waiting is
activated (page 13).
MUTE/DELETE/DELETE
While on a call, press to mute
microphone (page 13).
While reviewing the call log, press
to delete an individual entry, or
press and hold to clear the caller
ID log (page 36).
While predialing, press to delete
digits (page 11).
SPEAKER
Press to activate handset speakerphone.
Press again to resume norm al
handset use (page 11).
UP
CENTER
LEFT
DOWN
RIGHT
MENU/SELECT/SELECTSELECT
Press to display the menu.
When in the menu, press to
select an item or save an entry or
setting. Press up or down NavKey
or to scroll up or down
while in menus. While entering
names or numbers, press left or
right NavKey or to move
the cursor to the left or right.
DIR
Press to display directory entries
(page 29).
OFF/CLEAR
During a call, press to hang up.
While using menus, press to
cancel an operation, back up to
the previous menu, or exit the
menu display.
REDIAL/PAUSE
Press to view redial memory
(page 14).
While entering numbers, press
and hold to insert a dialing
pause (page 12).
INT
Press to initiate an intercom
conversation or transfer a call
(pages 16-18).
Feature menu
> shows a highlighted item
>
DIRECTORY
CALL LOG
Menu
Feature menu
DIRECTORY ................................Page 26
CALL LOG ...................................Page 33
RINGER VOLUME ....................Page 20
RINGER TONE ..........................Page 21
KEY TONE ................................... Page 21
LANGUAGE ................................Page 22
CLR VOICE MAIL .....................Page 23
DIAL TYPE ...................................Page 24
2
Using menus
Press up or down NavKey
or to scroll through
menu items.
Pr e s s MEN U/ S E LECT t o
select or modify a high-
lighted item.
Pr ess OF F/ CLEAR to
cancel an operation, back
up to the previous menu,
or exit the menu display.
Page 6
Getting started
Quick reference guide
Telephone base
MUTE
While on a call, press to mute
microphone; press again to resume
(page 15).
VOLUME
Press to adjust speakerphone listening volume (page 15).
FLASH
During a call, press to receive an
incoming call if call waiting is activated (page 15).
REDIAL/PAUSE
Press to dial out the most recently dialed number using
the speakerphone (page 12).
Answering system controls (pages 37-45)
Press to repeat message; press twice, or once at
SETUP
Pr e s s t o li s t e n t o
setup options (page
40).
CLOCK
Press to review or set
clock (page 38).
ANNC
Pr ess to revi e w or
record announcement;
press agai n to qu it
(page 39).
the beginning of the date and time announced,
to play previous message (page 41).
Press to turn speakerphone on or off
(begin or end a call, page 12).
REPEAT
SPEAKER
DELETE
Press to delete message
currently playing; hold to
delete all old messages
(page 41).
SKIP
Pres s to skip messa ge
(page 41).
ANSWER ON
Press to turn answering
system on or off.
RECORD
Press to record a memo (page 42) or
after pressing ANNC. to record an outgoing announcement (page 39).
NOTE: Press PLAY/STOP to confirm your selection and exit the menu after changing your
desired feature.
PLAY/STOP
Press to start or stop message playback
(page 41).
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Page 7
Getting started
Parts checklist
Save your sales receipt and original packaging in case it is necessary to ship
your telephone for warranty service.
Check to make sure the telephone package includes the following. The model
number of your phone can be found on the label located on the bottom of
the telephone base.
User’s manual
E5921/E5922B/ E5923B/E5924B
5.8 GHz cordless telephone/
answering system with caller ID/
call waiting
User's manual
Charger for cordless
handset(s)
(1 for E5922B)
(2 for E5923B)
(3 for E5924B)
Quick start guide
E5921/E5922B/ E5923B/E5924B
5.8 GHz cordless telephone/
answering system with caller ID/
call waiting
Quick start guide
Battery for cordless
handset(s)
(1 for E5921)
(2 for E5922B)
(3 for E5923B)
(4 for E5924B)
Cordless handset(s)
(1 for E5921)
(2 for E5922B)
(3 for E5923B)
(4 for E5924B)
Telephone base with mounting
bracket installed
Battery compartment
cover(s)
(1 for E5921)
(2 for E5922B)
(3 for E5923B)
(4 for E5924B)
Power adapter
for telephone
base
Power adapter for
handset charger(s)
(1 for E5922B)
(2 for E5923B)
(3 for E5924B)
Belt clip for cordless
handset(s)
(1 for E5921)
(2 for E5922B)
(3 for E5923B)
(4 for E5924B)
4
Telephone line cord
Page 8
Getting started
Telephone base installation
Choose a central location close to a telephone jack and a power outlet not
connected to a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better
reception, place the telephone base in a high and open location.
Avoid placing the telephone base too close to:
• Communication devices such as: personal computers, computer routers,
television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11)
or other cordless telephones.
• Excessive heat sources.
• Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
• Excessive dust sources such as a workshop or garage.
• Excessive moisture.
• Extremely low temperature.
• Mechanical vibration or shock such as on top of the washing machine or
work bench.
5
Page 9
Getting started
Telephone base and charger installation
1. Plug one end of the
te l e p hone line cord
into the telephone jack
at the bottom of the
telephone base.
DSL filter
(Optional for DSL users,
see Note No. 4 below)
5. Plug the other end of
the telephone line cord
into a telephone jack.
a. Plug the small
end of the smaller
power adapter into
the j a c k on t h e
un d e r s i d e o f the
charger, then route
th e cor d thr ough
the slots as shown.
Telephone line cord
b. Plug the large end
of the smaller power
adapter into an electr i c a l ou t l e t no t
controlled by a wall
switch.
2. Plug the small
end of the larger
power adapter into
the power jack at
the bottom of the
telephone base.
3. Route cords
through slots.
4. Plu g the large
end of th e larger
power adapter into
an electrical outlet
not controlled by a
wall switch.
c. T h e batt e r y
may have enough
charge to allow
fo r some ca l l s.
For best performance, place handset in telephone
base or charger
to charge for at
le a s t 16 h o u rs
before first use.
NOTES:
1. Use only the provided power cord. If you need a replacement, visit ourvisit our
website at www.telephones.att.com or call 1 (800) 222-call 1 (800) 222-
3111. In Canada dial 1 (866) 288-4268.
2. Be sure to use an electrical outlet not controlled by a wall switch.
3. This power adapter is intended to be correctly oriented in a vertical or floor mount position.This power adapter is intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling, underthe-table or cabinet outlet.
4. If you receive high speed internet through your telephone line (commonly referred to as DSL) and
you are experiencing interference during telephone conversations and/or your caller ID features
are not functioning properly, install a DSL filter to the telephone line between the telephone base
and the telephone wall jack. Contact your DSL service provider for a DSL filter.
6
Page 10
Getting started
Battery installation & charging
After installing the battery, it may have enough charge to allow some calls. For
best performance, place each handset in the telephone base or a charger and
allow to charge for 16 hours before use. You can keep the batteries charged by
returning the handsets to the telephone base or chargers after each use. When
the battery is fully depleted, a recharge takes about 16 hours. The average talk
time on a fully charged battery is about eight hours depending on environmental
conditions, and the standby time is approximately three days.and the standby time is approximately three days. time is approximately three days.
1. Plug the battery securely
into the plug inside the handset battery compartme nt,
matching the color-cod ed
label.
LOW BATTERY
Low battery indicator
Return handset to telephone base or
charger to recharge when this symbol
flashes, the handset screen is dim or
completely clear. (Handset will beep
when battery is low.)
Caution: Use only the supplied rechargeable battery or replacement battery (model
27910 , part num ber 89 -009 9-00-00 ). To order, visit our website at
2. Place the battery
and wi r e s n e a tly
inside the compartment.
3. Slide the battery
compartment cover
toward s the center
un t il it clic k s int o
place.
To replace the battery,
press down and push outward on the tab to open
the battery compartment
cover. Remove the old
battery and disconnect it
from the compartment.
Follow the instructions on
this page to install and
charge the new battery.
www.telephones.att.com or call 1 (800) 222-3111. In Canada
dial 1 (866) 288-4268.
7
Page 11
Getting started
Installation options
NOTE: The mounting bracket must be used for both tabletop use and wall mounting.
Tabletop mount Wall mount
Telephone outlet
mounting plate with
mounting studs
Wall mounting
The telephone base comes with the bracket mounted for tabletop use. If wallmounting is desired, replace the telephone outlet mounting plate with one
equipped with mounting studs from your local hardware store.
1. To remove the bracket, hold the telephone base in both hands. Press the
two bracket tabs and lift the bracket
away from slots and .
2. Connect the telephone line cord and
power adapter to the jacks on the bottom of the telephone base. Bundle the
telephone cord, and secure it with a twist
tie before placing it inside the bracket.
8
Page 12
Getting started
Installation options
3. To attach the bracket for wall mounting,
insert the tabs of the bracket into slots
and on the telephone base, then press
the other bracket tabs into slots and
as shown on the right.
4. Plug the power adapter into an electrical
outlet not controlled by a wall switch. Plug
the telephone line cord into a telephone
wall jack. To mount the telephone on the
wall, position the mounting holes and
over the telephone outlet mounting studs.
Press and slide the bracket down firmly so
the telephone is held securely on the telephone outlet mounting studs.
Tabletop mounting
To change back from wall mounting to tabletop mounting, follow the directions below.
Telephone outlet mounting studs
1. Remove the telephone base from the wall.
Unplug the cords from the wall jacks. Remove
the bracket from the telephone base.
3. Route cords through slots. Plug the
other end of the telephone line cord
into a telephone wall jack. Plug the
large end of the larger power adapter
into an electrical outlet not controlled
by a wall switch.
2. Insert the bracket tabs into slots
and on the telephone base,
then press the other bracket tabs
into slots and .
9
Page 13
Getting started
Belt clip & optional headset
Install belt clip as shown below if desired.
Snap belt clip
in to notch e s
on both sides
of handset.
For handsfree telephone conversations, use any industry standard 2.5 mm
headset (purchased separately). For best results, use an AT&T 2.5
mm headset. To purchase a headset, visit our website atvisit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada dial
1 (866) 288-4268.
To release belt clip from handset, press on both flaps of the clip
(as shown). Pull and unlock one
flap from the notch first before
detaching the whole belt clip from
handset.
Plug 2.5 mm head set
into the jack on the side
of the handset (beneath
small rubber flap).
10
Page 14
Telephone operation
Basic handset operation
PHONE
00:00:30
Press to
make a
call
Press to
switch
between
handsfree
speakerphone
and normal
handset use
SPEAKER 00:00:12
NOTE: If a headset is
plugged into the handset,
you will not be able to
use the handset speaker
phone.
REDIAL
555-1234
Press to
end a call
Elapsed
time
Making and answering calls
To answer an incoming call, press PHONE/FLASH
or SPEAKER, or any dial pad key (0-9, * or #). To
make a call, press PHONE/FLASH or SPEAKER,
then dial a number. Press OFF/CLEAR to hang up.
To predial (preview numbers before dialing),
enter numbers first, then press
SPE A K E R
OFF/CLEAR anytime to make corrections when
to dial. Press MU TE/DELETE or
PHONE/FLASH
or
entering numbers.
The screen displays the elapsed time of the call
(in hours, minutes and seconds).
NOTE: Pressing PHONE/FLASH to access services from
your local telephone company will not affect the elapsed
time.
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call,
press SPEAKER, then dial a number. During a
call, press SPEAKER to alternate between hands-
free speakerphone and normal handset use. Press
OFF/CLEAR to hang up.
Last number redial
Press REDIAL/PAUSE to display the most recently
called number (up to 32 digits). Press up or down
NavKey , or REDIAL/PAUSE repeatedly to view
up to five recently called numbers. The handset
will beep twice at the beginning and end of the
list. Press OFF/CLEAR to exit.
Press PHONE/FLASH or SPEAKER to redial
the displayed number or press PHONE/FLASH
or SPEAKER then REDIAL/PAUSE to call the
last number dialed (up to 32 digits).
Press MUTE/DELETE to delete the displayed number
from the redial memory.
11
Page 15
Speakerphone
NOTES:
1. The handset ringer volume
also determines the volume
of the paging tone. If the
handset ringer volume level
is set to off (0), that handset
will be silent for all incoming
calls and paging (page 20).
2. During a page, if you press
OFF/CLEAR on a handset,
the ringer of that handset
will be sile nce d, but the
page will not be cancelled.
Telephone operation
Basic telephone base operation
Making and answering calls
To answer an incoming call, press SPEAKER, or
any dial pad key (0-9, * or #). To make a call, press
SPEAKER, then dial a number. Press SPEAKER
again to hang up.
Last number redial
When the telephone base is idle, pressing REDIAL/PAUSE
will activate the speakerphone and dial the most
recently called number (up to 32 digits).
NOTES:
1. After pressing SPEAKER on the telephone base, if you press
and hold REDIAL/PAUSE while dialing, it will insert a three-second dialing pause.
2. If you dial a number after pressing FLASH, that number will
not be saved in redial. The next time you use REDIAL/PAUSE
from the base, it will dial the number that was called before
the FLASH was pressed.
Handset locator
I f y o u m i s p la c e th e h a n d s e t ( s ) , pr e s s
HANDSET LOCATOR/INTERCOM on the telephone
base. This starts the paging tone on the handset(s)
for 60 seconds to help you locate the handset(s).
To stop the paging tone, press PHONE/FLASH,
SPEAKER, or any dial pad key (0-9, * or #) on the
handset(s), or press HANDSET LOCATOR/INTERCOM
on the telephone base.
12
Page 16
Telephone operation
Options while on calls
Volume control
Press to
adjust the
listening
volume
Press to
switch
calls.
NOTES:
1. All volume settings, (normal, spea ke rph one , and
headset) are independent.
2. When you try to increase
the maximum volume or
de c rease the mini m u m
volume, you will hear two
beeps
Press VOLUME keys on the side of the handset
to adjust listening volume. Each press of the button increases or decreases the volume.
When you change the volume level, the new setting is saved.
Call waiting
If you subscribe to call waiting service with your
local telephone company, there will be a beep if
there is an incoming call while on a call. Press
PHONE/FLASH to put your current call on hold
and take the new call. You can press PHONE/FLASH
anytime to alternate between calls.
Multiple handset use
During a call, a person at another handset can
press PHONE/FLASH or SPEAKER to join the
conversation.
The person on either handset can press OFF/CLEAR
or place the handset in the telephone base or charger to drop out of the call, but the call will not be
terminated until all handsets hang up.
,
NOTE: All four handsets can be used simultaneously,
however only two can be used on one type of call at a
time. For example, two handsets can be used on an out
side call, while the other two handsets can be used on
an intercom call at the same time.
Mute
Press MUTE/DELETE to silence the microphone.
When mute is on, MUTED will be shown temporarily on the handset screen, then MUTE will remain
on the screen. You will be able to hear the caller,
but your caller will not be able to hear you until
you press MUTE/DELETE again and resume speaking. When mute is turned off, MICROPHONE ON
will show temporarily on the handset screen.
13
Page 17
Press to
switch
to touch
tone dailing
Telephone operation
Options while on calls
Temporary tone dialing
If you only have dial pulse (rotary), you can temporarily switch to touch tone dialing during a call by
pressing *. This can be useful if it is necessary to
send tone signals access answering systems or long
distance services.
After you hang up or press PHONE/FLASH (to
receive a call waiting call), the telephone automatically returns to dial pulse (rotary) service.
Press to silence
the microphone.
Press to
review the
call log
Press to review
the last dialed
number
NOTE: While reviewingWhile reviewing
the directory on a call,
searching by name to
find a specific entry, edit ing or deleting an entry
is not allowed. For more
details about the direc-
tory, see page 26.
Press to
review the
directory
Last number redial
Press REDIAL/PAUSE to display the most recently
called number (up to 32 digits). Press up or down
Navkey , or REDIAL/PAUSE repeatedly to view
up to five recently called numbers. The handset will
beep twice at the beginning and end of the list. Press
OFF/CLEAR to exit.
Press PHONE/FLASH or SPEAKER to redial
the displayed number or press PHONE/FLASH
or SPEAKER then REDIAL/PAUSE to call the
most recently called number (up to 32 digits).
Press MUTE/DELETE to delete the displayed number
from the redial memory.
Directory
While on a call, press DIR then press up or
down NavKey or to review the directory. To
clear the entry from the display, press and hold
OFF/CLEAR.
Caller ID log
While on a call, press CID then press up or down
NavKey or to review the caller ID log. To
dial the displayed number, press MENU/SELECT. To
clear the entry from the display, press and hold
OFF/CLEAR.
NOTE: While reviewing the call log on a call, storing theWhile reviewing the call log on a call, storing the
caller ID log number in the directory, changing dialing
options or deleting is not allowed. For more details about
the call log, see page 33.
14
Page 18
Mute
Volume
Flash
NOTES:
1. The norma l han dset use ,
hands-free speakerph one
and headset listening volume are separate functions.
2. When you adjust the volume
to highest or lowest, there
will be two beeps.
3. While on a call, only the
m o s t r e c e n t l y c a l l e d
number can be reviewed,
and erasing the entry is not
allowed. For more details
about the redial memory,
see page 11.
Telephone operation
Options while on calls
Volume control
Press VOLUME keys on the telephone base to
adjust listening volume. Each press of the button
increases or decreases the volume.
When you change the volume level, the new setting is saved.
Call waiting
If you subscribe to call waiting service with your
local telephone company, there will be a beep if
there is an incoming call while on a call. Press
FLASH to put your current call on hold and take
the new call. You can press FLASH anytime to
alternate between calls.
Mute
Press MUTE to silence the microphone. You will be
able to hear the caller, but your caller will not be
able to hear you until you press MUTE again and
resume speaking.
Temporary tone dialing
If you only have dial pulse (rotary), you can temporarily switch to touch tone dialing during a call by
pressing *. This can be useful if it is necessary to
send tone signals access answering systems or long
distance services.
After you hang up or press FLASH (to receive a call
waiting call), the telephone automatically returns to
dial pulse (rotary) service.
15
Page 19
Press INT.
Select a station to page.
INTERCOM TO:
Telephone operation
Intercom calls
Intercom calls
Use the intercom feature for conversations
between handsets and telephone base.
• To initiate an intercom call by handset, press
the INT, the screen will display INTERCOM TO.
Enter the handset number of the destination
handset (1-4 or 0 for the telephone base). The(1-4 or 0 for the telephone base). The
display will show CALLING HANDSET X. The
destination handset will ring, and its screen will
show HANDSET X IS CALLING.
• To initiate an intercom call by the telephone
base, press HANDSET LOCATOR/INTERCOMINTERCOM and
enter the number of the destination handset
(1-4) on the telephone base.
To answer the intercom call:
• On the destination handset, press INT,
PHONE/FLASH, SPEAKER or any dial pad key
(0-9, * or #).
• On the telephone base, press HANDSET LOCATOR/
INTERCOM, SPEAKER or any dial pad key (09, * or #).
NOTES:
1. The intercom feature cannot
be used while a handset is
in the directory or call log.
Pressing INT while on an
outside call will initiate an
intercom call transfer (page
17).
2. When an intercom call is
initiated between the telephone base and the handset, the answering system
will not answer an incoming
call automatically after the
pre-set number of rings.
To end the intercom call:
• On the handset, press OFF/CLEAR or INT, or
place the handset in a charger or telephone base.
•
At the base, press HANDSET LOCATOR/INTERCOMINTERCOM.
While on an Intercom calls
The telephone will beep if there is an outside call
during an intercom conversation. You can either:
• Press PHONE/FLASH or SPEAKER to end
the intercom call and answer the incoming call.
-OR-
• Press INT or OFF/CLEAR on the handset or
HANDSET LOCATOR/INTERCOMINTERCOM on the telephone
base to disconnect the intercom connection
without answering the incoming call. The incoming call will continue to ring.
16
Page 20
INTERCOM TO:
Telephone operation
Intercom call transfer
An external call can be transferred between the
following parties:
• From one handset to another handset (if you
have more than one handset).
• From a handset to the telephone base.
• From the telephone base to a handset.
Intercom call transfer
During a conversation, you can transfer the call to
another handset or to the telephone base.
1. While a handset or the telephone base is on
call, press INT on the handset ,or HANDSET
LOCATOR/INTERCOMINTERCOM on the telephone base.
The external call is automatically placed on
hold and TRANSFER TO: is displayed in the
handset screen.
2. Enter the destination handset number (1-4) or
enter 0 to intercom the telephone base.
3. The originating set's screen will show CALLING
HANDSET X. The destination handset will
ring, and its screen will show HANDSET X IS
CALLING.
NOTES:
• Before the intercom call is answered, you can cancel
the transfer and return to the external call by pressing
OFF/CLEAR, PHONE/FLASH, or INT.
• If the destination handset does not answer the intercom
call within 100 seconds, or if the other handset is in the
directory or call log mode, or out of range, the originating
handset will show UNABLE TO CALL TRY AGAIN on its
screen and will automatically return to the external call.
4. On the ringing destination handset or the
telephone base, press INT, PHONE/FLASH,
SPEAKER or any dial pad key (0-9, * or #)
on the destination handset to answer the intercom call. On the telephone base, press HANDSET
LOCATOR/INTERCOMINTERCOM, SPEAKER or any dial pad
key (0-9, * or #) to answer the intercom call.
17
Page 21
Telephone operation
Intercom call transfer
NOTES:
• You can switch between the intercom call and the outside call
by pressing INT on the originating handset. The display will
change between INTERCOM and OUTSIDE to indicate which
party is active.
• You can end the intercom call and return to the external call
by pressing PHONE/FLASH on the originating handset.
• The person on the ringing destination handset can join the
external call by pressing PHONE/FLASH, connecting both
handsets to the outside call.
5.
Complete the transfer by pressing OFF/CLEAR
on the originating handset or placing that
handset in the telephone base or handset
charger, or press SPEAKER on the telephone
base. The originating handset's screen will show
CALL TRANSFERRED and the other handset
will automatically be connected to the external
call.
18
Page 22
>
DIRECTORY
CALL LOG
>
CALL LOG
RINGER VOLUME
Andrew
555-6789
Telephone operation
Handset settings
Using the feature menu, you can change settings
to customize how the telephone works.
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use up or down NavKey or to scroll to
the feature to be changed. When scrolling
through the menu, the top menu item is always
highlighted with a > symbol.
3. Press MENU/SELECT to select the highlighted
item.
Call log
In this menu, the call log displays the caller ID
entries in reverse chronological order starting with
the most recent call.
To view the CALL LOG:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Us e up or do wn Nav Key or to
sc rol l to the CAL L LOG me nu , pr e ss
MENU/SELECT to enter the menu when it is
highlighted with a > symbol.
3. Press up or down NavKey or to view the
call log.
4. Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to
the idle mode.
19
Page 23
>
DIRECTORY
CALL LOG
>
RINGER VOLUME
RINGER TONE
RINGER VOLUME
Telephone operation
Handset settings
Ringer volume
Using this menu, you can set a ring volume level
(1-6), or turn the ringer off (0). When the ringer
is turned off, the will appear on the handset
screen.
To adjust the RINGER VOLUME:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use up or down NavKey or to scroll
to th e RI NGE R VOLUM E m en u, pre ss
MENU/SELECT to enter the menu when it is
highlighted with a > symbol.
3. Press left or right NavKey or to sample each
volume level.
4. Press MENU/SELECT to save your preference.
-OR -
When the handset is in idle mode, press the
VOLUME buttons on the right side of the handset
to change ringer volume.
5. Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to
the idle mode.
NOTE: The ringer volume level also determines the ringer
levels of intercom calls (pages 16-18) and the paging
tone when initiating the handset locator feature (page
12). If the handset ringer volume level is set to off (0),
that handset is silenced for all incoming calls and paging.
20
Page 24
>
DIRECTORY
CALL LOG
>
RINGER TONE
KEY TONE
RINGER TONE
1
>
DIRECTORY
CALL LOG
Telephone operation
Handset settings
Ringer tone
This feature allows you to choose one of 10 ringer
tones.
To choose a ringer tone:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Us e up or do wn Nav Key or to
sc roll to the RINGER TONE menu, press
MENU/SELECT to enter the menu when it is
highlighted with a > symbol.
3. Use up or down NavKey or to sample each
ringer tone.
4. Press MENU/SELECT to save your preference.
5. Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to
the idle mode.
Key tone
The handset is factory programmed to beep with
each key press. If you turn off the KEY TONE,
there will be no beeps when keys are pressed.
>
KEY TONE
LANGUAGE
KEY TONE
ON
To turn the KEY TONE on or off:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use up or down NavKey or to scroll to
the KEY TONE menu, press MENU/SELECT to
enter the menu when it is highlighted with a >
symbol.
3. Use up or down NavKey or to select ON
or OFF.
4. Press MENU/SELECT to save the preference.
5. Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to
the idle mode.
21
Page 25
>
DIRECTORY
CALL LOG
Telephone operation
Handset settings
Language
In this menu, you can select the language used in all
screen displays.
To select a language:
>
LANGUAGE
CLR VOICE MAIL
LANGUAGE
ENGLISH
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use up or down NavKey or to scroll to
the LANGUAGE menu, press MENU/SELECT to
enter the menu when it is highlighted with a >
symbol.
3. Press the up or down NavKey or to select
ENGLISH, FRANCAIS or ESPANOL.
4. Press MENU/SELECT to save your preference.
5. Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to
the idle mode.
22
Page 26
>
DIRECTORY
CALL LOG
>
CLR VOICE MAIL
DIAL TYPE
Telephone operation
Handset settings
Clear voice mail indication
If you subscribe to voice mail services provided
by your local telephone company, the VOICEMAIL
light on the telephone base will flash and NEW
VOICE MAIL and the icon will appear on all
handset screens when you have new voice mail.
To manually turn off the NEW VOICE MAIL message, the icon and VOICEMAIL light:
1. Press MENU/SELECT in idle mode to enter the
feature menu.
TURN INDICATOR
OFF?
2. Use up or down NavKey or to scroll
to t h e CL R VO I CE MAI L men u, pre s s
MENU/SELECT to enter the menu when it is
highlighted with a > symbol.
3. Press MENU/SELECT.
4. Press MENU/SELECT again to remove the displayed message, or press OFF/CLEAR to cancel an operation, back up to the previous
menu, or exit the menu display. Press and hold
OFF/CLEAR to return to the idle mode.
NOTES:
1. This only turns off the displayed NEW VOICE MAIL message, icon and VOICEMAIL light; it does not delete your
voice mail message(s). Use this feature when the telephone
indicates there is voice mail when there is none or you have
accessed your voice mail from a different telephone line
(while away from home). If there actually is a new voice mail
message, your local telephone company will continue to send
the message which turns the displayed NEW VOICE MAIL
message, icon and the VOICEMAIL light back on.
2. Telephone company voice mail may alert you to new messages with stutter, (broken) dial tone. Contact your telephone
company for more details.
23
Page 27
>
DIRECTORY
CALL LOG
>
DIAL TYPE
DIRECTORY
DIAL TYPE
TONE
Telephone operation
Handset settings
Dial type
Using this function, you can choose TONE or PULSE
(rotary) dialing. The factory default setting is TONE.
Change this to PULSE only if you do not have
touch-tone dialing service.
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Use up or down NavKey or to scroll to
the DIAL TYPE menu, press MENU/SELECT to
enter the menu when it is highlighted with a >
symbol.
3. Press up or down NavKey or to select
TONE or PULSE.
4. Press MENU/SELECT to save your preference.
5. Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to
the idle mode.
NOTE: If you have more than one handset registered, dial
type change made on any one handset will apply to all.
Temporary ring silencing
Press OFF/CLEAR or MUTE/DELETE while the tel-
ephone is ringing to silence the ringer temporarily.
This will silence the ringer without disconnecting
the call. The next incoming call will ring normally
at the pre-set volume.
NOTE: If there is more than one handset in use, all hand-
sets ring with an incoming call except those with the vol ume turned off. Press OFF/CLEAR or MUTE/DELETE on
one handset will only silence the ringer of that particular
handset but the other handset(s) will continue to ring.
24
Page 28
Telephone operation
Base settings
Ringer volume
You can set the telephone base ringer volume level
to HI, LOW or OFF. When the telephone base is idle,
move the RINGER button on the right side of the
telephone base to select the one you prefer.
NOTE: The ringer volume level also determines the ringer
volume for intercom calls (page 16). If the telephone base
ringer volume level is set to off, the telephone base will be
silenced for all calls.
25
Page 29
Pat Williams
555-1234
Directory
Directory
Shared directory
The directory is stored in the telephone base, and
is shared by all handsets. Changes made to the
directory on any one handset will be applied in all.
Memory capacity
The directory can store up to 50 entries. Each
entry can contain a number up to 32 digits, and a
name up to 16 letters. A convenient search feature can help you find and dial numbers quickly
(page 29).
Timeouts and error messages
If you pause for too long while creating an entry,
the procedure will time out and you will have to
begin again.
If all memory locations are in use, the screen will
display LIST FULL. You will not be able to store a
new number until an existing one is deleted.
26
Page 30
>
DIRECTORY
CALL LOG
Directory
New directory entries
To create and store a new directory entry
1. Press MENU/SELECT in idle mode to enter the
feature menu.
2. Pres s M E N U/SE L EC T ag a in to ente r th e
DIRECTORY when it is highlighted with a >
symbol.
>
REVIEW
STORE
>
STORE
REVIEW
ENTER NUMBER
555-1234_
3. Press up or down NavKey or to highlight
STORE.
4. Press MENU/SELECT
5. Enter the telephone number when prompted.
• Use the dial pad to enter up to 32 digits.
– Press left or right NavKey or to move
the cursor to the left or right.
– Press MUTE/DELETE to erase numbers.
– Press and hold REDIAL/PAUSE to enter a
three-second dialing pause.
-OR-
• Copy a number from redial by pressing
REDIAL/PAUSE then press up or down NavKey
or to locate the number to copy. Press
MENU/SELECT to copy the number.
6. Press MENU/SELECT to save the number in the
display. The display will show ALREADY SAVED
if the number is already in the directory.
NOTE: Each line can hold 16 digits, so if you enter a
number longer than 16 digits, the numbers will be dis played in the following line.
27
Page 31
Dial
Key
Characters by number of key presses
1
2
3
4
5
6
7
8
9
0 0
#
# , .- &‘
? ! / ( )
@
1
1
A B C 2
a b c
3 d e f
4 g h i
5 j k l
6 m n o
S 7 p q
8
t u v
Z 9 w xry
s
z
D E F
G H
I
J K
L
M N O
P Q R
T U V
W
space
X Y
2
3 4 5 6 7 8 9
ENTER NAME
Pat Williams_
Directory
New directory entries
7. Enter the name when prompted.
• Use the dial pad to enter a name (up to
16 characters). Each time a key is pressed,
the character on that key will be displayed.
Additional key presses will produce other
characters on that key. See the chart below.
– Press left or right NavKey or to
move the cursor to the left or right.
– Press MUTE/DELETE to erase letters.
Pat Williams
555-1234
8. Press MENU/SELECT to store your new directory
entry. The name and the telephone number
will then be shown on the screen. To change it
later, see page 32.
9. Press OFF/CLEAR to cancel an operation, back
up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to
the idle mode.
28
Page 32
Andrew
5556789
Barbara
5559876
Directory
Directory search
To browse through the directory
1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be
displayed if there are no directory entries.
2. Press up or down NavKey or to browse
through the directory. Entries will be displayed
alphabetically by the first letter in the name.
3. Press OFF/CLEAR at anytime to exit the direc-
tory.
NOTE: You can also display the first listing in the direc tory by first pressing MENU/SELECT, press MENU/SELECT
to choose DIRECTORY, then press MENU/SELECT again to
choose REVIEW.
To search by name
1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be
displayed if there are no directory entries.
2. When a name entry is displayed, press a dial
pad keys (2-9) to start a quick name search.
The directory will display the first name begin-
ning with the first letter associated with the dial
pad key, if there is an entry in the directory that
begins with that letter.
3. To see other names that start with the letters
on the dial pad key, keep pressing the key. The
names will be shown in alphabetical order.
4. Press OFF/CLEAR at anytime to exit the direc
tory.
29
29
Page 33
Directory
Directory search
For example, if you have name entries Jennifer,
Jessie, Kevin and Linda in your directory:
• If you press 5 (JKL) once, you will see Jennifer.
• If you press 5 (JKL) twice, you will see Jessie.
• If you press 5 (JKL) three times, you will see
Kevin.
• If you press 5 (JKL) four times, you will see
Linda.
• If you press 5 (JKL) five times, you will see
Jennifer again.
NOTES:
1. If there is no name entry matching the first letter of the
key you press, you will see a name entry that matches the
second letter of the key.
2. If you press a key (2-9) and there is no name entry to
match those letters, the directory will show the entry that
matches the next available letter in the directory.
Viewing long numbers
The screen can display only 16 digits at a time. To
view numbers longer than this, press left or right
NavKey or to display the remaining digits.
30
Page 34
Andrew
555-6789
Andrew
555-6789
Caller ID
To dial, delete or change entries
To dial a displayed number
Press DIR on the handset to display the first listing
in the directory. Use up or down NavKey or
to browse through the directory, or search to find a
specific entry. When the desired entry displays,
press PHONE/FLASH or SPEAKER to dial the
displayed number.
To delete an entry
Press DIR on the handset to display the first listing
in the directory. Use up or down NavKey or
to browse through the directory, or search to find a
specific entry. When the desired entry displays,
press MUTE/DELETE to de lete the displaye d
entry from the directory. Once deleted, an entry
cannot be recovered.
31
Page 35
Andrew
555-6789
EDIT NUMBER
555-6789_
EDIT NAME
Andy_
Caller ID
To dial, delete or change entries
To change an entry
Press DIR on the handset to display the first listing
in the directory. Use up or down NavKey or
to browse through the directory, or search to find
a specific entry. When any directory entry is displayed, press
1. You are prompted to
MUTE/DELETE
correct telephone number. Press left NavKey
to move the cursor to the left and right
NavKey to move the cursor to the right.
Press and hold REDIAL/PAUSE to add a threesecond pause if necessary, a p will be displayed.
You can also press REDIAL/PAUSE, then press
up or down NavKey or to scroll to the
previously dialed number on the redial list to
store the desired entry in the directory, then
press MENU/SELECT.
2. Press MENU/SELECT.
MENU/SELECT
to modify the entry:
EDIT NUMBER
. Press
to erase digits and enter the
Andy
555-6789
3. Wh en p rom p ted to E DIT NAME , pr ess
MUTE/DELETE to erase characters, then use the
dial pad keys to enter the correct name (page
28). Press left NavKey to move the cursor to
the left and right NavKey to move the cursor
to the right.
4. Press MENU/SELECT to confirm.
5. Press OFF/CLEAR to exit the menu.
32
Page 36
CHRISTINE SMITH
908-555-0100
NEW
AM
10:01
11/23
Caller ID
Caller ID operation
Information about caller ID with call waiting
This product has a caller ID function with call waiting
feature which works with service from your local
telephone company.
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the
telephone, even while on another call.
It may be necessary to change your telephone service
to use this feature. Contact your telephone company
if:
• You have both caller ID and call waiting, but as
separate services (you may need combined service).
• You have only caller ID service, or only call waiting
service.
• You do not have any caller ID or call waiting services.
This product can be used with regular caller ID service,
or this product’s other features can be used without
subscribing to either caller ID or combined caller ID
with call waiting service.
There are fees for caller ID services. In addition,
services may not be available in all areas.
Depending on your service, you may see the caller’s
number or the caller’s name and number. This product
can provide information only if both you and the
caller are in areas offering caller ID service and if both
telephone companies use compatible equipment. The
time and date are sent by the telephone company
along with the call information.
33
Page 37
CHRISTINE SMITH
908-555-0100
NEW
AM
10:01
11/23
Caller ID
Caller ID operation
Shared caller ID log
The caller ID log is stored in the telephone base,
and is shared by all handsets. Changes made at
any one handset will be reflected in all handsets.
NOTE: Only one handset can review the caller ID log or
directory at a time. If another handset attempts to enter
the directory or caller ID log, it will display NOT
AVAILABLE AT THIS TIME.
Caller’s name
CHRISTINE SMITH
908-555-0100
NEW
AM
10:01
Time of call
11/23
Caller’s number
Appears when the
call is missed and
un-reviewed
Date of call
How caller ID works
If you subscribe to caller ID service provided by your
local telephone company, information about each
caller will be displayed between the first and second
ring. Information about the last 50 incoming calls is
stored in the call log. You can review the call log to
find out who has called, easily return the call, or copy
the caller’s name and number into your directory.
When the call log is full, the oldest entry is deleted
to make room for new incoming call information.
If you answer a call before the information appears
on the screen, it will not be saved in the call log.
NOTE: Caller ID features will work only if both you and the
caller are in areas offering caller ID service, and if both tele-
phone companies use compatible equipment.
34
Page 38
Chris
908-555-0100
NEW
AM
10:01
11/23
Caller ID
Caller ID operation
Memory match
Names of callers will be displayed only if the
information is provided by your local telephone
company.
If the incoming telephone number exactly matches a telephone number in your directory, the
name that appears on the screen will match the
corresponding name in your directory.
(Example: If Christine Smith calls, her name will
appear as Chris if this is how you entered it into
your directory.)
NOTE: The number shown by your caller ID will be in the
format sent by the phone company. The phone company
usually delivers ten-digit phone numbers (area code plus
phone number). If the telephone number of the person
calling does not exactly match a number in your directory,
the name will appear as delivered by the phone company.
For example if the phone company includes the area code
and the directory number does not, the name will appear
as delivered by the phone company.
HANDSET 1
6 MISSED
CALLS
Missed calls
When a handset is in idle mode and has calls that
have not been reviewed, its screen will show XX
MISSED CALLS.
Any entries which have not been reviewed will be
counted as missed calls when the phone is idle. Each
time a call log entry marked NEW is reviewed, the
number of missed calls decreases by one.
If you have too many missed calls and you don’t
want to review them one by one, but you still want
to keep them in the call log, you can press and hold
OFF/CLEAR for four seconds when the handset is
idle. All the entries in the caller ID log will be considered old (have been reviewed), and the missed calls
counter is reset to 0.
35
Page 39
Caller ID
HANDSET 1
6 MISSED CALLS
Pat Williams
555-1234
AM
10:31
Jeffrey Adams
555-9876
AM
10:21
Chris Thompson
908-555-0100
AM
10:11
The various dialing options are:
1-880-8808
808-880-8808
1-808-880-8808
NOTE: If both the
name and number are
not provided, UNABLE
TO SAVE will be dis played.
NEW
11/23
NEW
11/23
NEW
11/23
880-8808
To review the call log
To review the call log
Press CID to review the call log. The call log displays the caller ID entries in reverse chronological
order starting with the most recent call. Press up
or down NavKey or to scroll through the list
as shown on the left.
To return a call
Press PHONE/FLASH or SPEAKER to call the
number as displayed.
Caller ID numbers may appear with an area code
which may not be required for local calls, or without
a 1 which may be needed for long distance calls. If
the number displayed is not in the correct format,
you can change how it is dialed.
To change the number before calling, press #
repeatedly to see the different dialing options (you
can choose to dial with or without an area code, or
with or without the 1), then press PHONE/FLASH
or SPEAKER to place the call.
Other options
•
Press MUTE/DELETE to delete the displayed entry
from the call log.
• Press and hold
from the call log. When asked to confirm, press
MENU/SELECT to clear the call log of all entries,
or press OFF/CLEAR to exit and leave all call
log entries intact.
• Press MENU/SELECT to copy this entry into your
directory. If the name or number is not provided,
you will be prompted to enter them (page 28).
MUTE/DELETE
to delete all entries
36
Page 40
Message counter
Number of messages stored
(or during playback, message
number currently playing)
Answering system operation
Answering system operation
Message capacity
The answering system can record up to 95 messages, depending on the length of each message.
Individual messages can be up to four minutes,
and the total maximum recording time is 14 minutes. Messages will remain available for replay
until they are deleted.
Press to review
or set clock (page
38).
Press to listen to
setup options (page
40).
Press to review or record
an announcement; press
again to quit (page 39).
Press once to repeat message;
press
twice, or once at the
begi nni ng of the date and
time announced,
vious message (page 41).
to play pre-
Press to record a memo (page 42) or
after pressing ANNC. to record an outgoing announcement (page 39).
Press to delete message currently playin g; press and hold
to delete all old messages when set is idle
(page 41).
Press to skip message
(page 41).
Press to start or stop
message playback
(page 41).
Press to turn answering
system on or off.
Press to adjust playback
volume (page 41).
NOTE: Press PLAY/STOP to confirm your selection and exit the menu after changing your
desired feature.
37
Page 41
1.
The system will announce
the current clock setting,
then "To set the clock,
press CLOCK."
2.
The system will announce
the current day setting, then
"To change the day, press
SKIP or REPEAT, to change
the hour, press CLOCK."
CLOCK
CLOCK
Answering system operation
Day & time announcements
To set day & time
Before playing each message, the answering system announces the day and time the message
was received.
Before using the answering system, follow the
steps on the left to set the day, time and year,
so messages are dated correctly. If the clock is
not set before playing messages, the system will
prompt "Time and date not set" each time.
The system uses voice prompts to guide you.
Each time you press SKIP or REPEAT, the day,
hour, minute or year increases or decreases by
one. When the correct setting is announced, press
CLOCK to proceed to the next setting.
3.
until the system announces
the correct day, then press
CLOCK.
4.
until the system announces
the correct hour, then press
CLOCK.
5.
until the system announces
the correct minutes, then
press CLOCK.
6.
until the system announces
the correct year, then press
CLOCK. The system announces
the current clock setting.
SKIP or
REPEAT
SKIP or
REPEAT
SKIP or
REPEAT
SKIP or
REPEAT
To check day & time
Press CLOCK anytime to hear the current day and
time without changing it.
NOTES:
1. Press and hold SKIP or REPEAT to increase or
decrease the minute or year by ten.
2. Caller ID provides the time and date. Set the year so that
the day of the week can be calculated from the caller ID
information. After you set the time once, it will thereafter
be set automatically with incoming caller ID information.
The time will be set automatically only if you subscribe to
caller ID service provided by your local telephone company
(page 34).
38
Page 42
Elapsed
recording time
(seconds).
Press to stop
recording.
Answering system operation
Outgoing announcements
Outgoing announcements are the messages callers hear when calls are answered by the answering system.
The telephone is pre-set with an announcement.
If the telephone is set up to record messages, it
answers calls with “Hello. Please leave a message
after the tone.” You can use this announcement, or
replace it with your own recording.
1.
2.
ANNC.
“Announcement.
Press PLAY or press
RECORD.”
PLAY/STOP
(Plays announcement previously
recorded).
-OR -
3.
4.
5.
6.
to exit announcement programming.
RECORD
“Record after the
tone. Press STOP
when you are done.”
Speak into microphone.
Microphone
PLAY/STOP
(Announcement
is played back).
ANNC.
NOTE: Press ANNC. to exit the announcement programming.
To play your outgoing announcement
Press ANNC and the syste m will announce
"Announcement. Press PLAY or press RECORD."
Then press PLAY/STOP. The outgoing announce-
ment will be played. PressPress ANNC to exit the
announcement menu.
To record your outgoing announcement
Press ANNC and the system will announce
"Announcement. Press PLAY or press RECORD."
Then press RECORD and begin speaking after hearing "Record after the tone. Press STOP when you
are done." Speak facing the microphone from about
nine inches away. Press PLAY/STOP when fin-
ished recording your recorded announcement will
be played back. PressPress ANNC to exit the announcement menu.
Elapsed time (in seconds) will be shown in
the message window when recording. You can
record an announcement up to 90 seconds.
Announcements shorter than three seconds will
not be recorded.
To delete your outgoing announcement
Press ANNC. You will hear “Announcement. Press
PLAY or press RECORD.” Then press PLAY/STOP
to begin playback. Press DELETE during playback
to delete the announcement. PressPress ANNC to exit
the announcement menu.
When your announcement is deleted, calls will
be answered with the pre-set announcement
described above.
39
Page 43
Answering system operation
Changing feature options
Menu features can be changed to program how
the answering system operates. Press SETUP
repeatedly to listen to each feature. When the
desired feature is announced, press SKIP or
REPEAT to change the setting. Press SETUP to
confirm your selection and move to the next menu
1.
2.
3.
SETUP
Press repeatedly until
desired feature is
announced (see list at
right).
SKIP or
REPEAT
Press until the
desired selection is
announced.
SETUP
Press to set selection
and move to next
menu option.
-OR -
PLAY/STOP
Press to set selection
and exit menu.
NOTES:
1. The message alert tone will beep only if all the conditions below are met:
Answering system is on.
Message alert tone setting is on.
There are new messages. Pressing any telephone base key (except HANDSET LOCATOR/
INTERCOM) will temporarily silence the message alert tone. If you press and hold DELETE in idle
mode, you will delete all old messages and the message alert tone will be temporarily silenced.
The message alert tone will be re-activated with the next incoming message.
2. Press and hold SKIP or REPEAT to increase or decrease the remote access code number
by 10.
option or press PLAY/STOP to confirm your selec-
tion and exit the menu.
Feature options (Default settings underlined).
System announces: Feature description:
"Number of rings," cur-
re n t s etting, th e n " To
change the setting press
SKIP or REPEAT; to continue setup, press SETUP."
Options: 2/4/6/toll saver
"Call screening," current
setting, then "To change
th e setting press SKIP
or REPEAT; to continue
set u p , p r e s s S E T U P ."
Options: On/Off
"Remo te access code, "
current setting, then "To
change the setting press
SKIP or REPEAT; to continue setup, press SETUP."
Options: (enter two-digit
code) 19
"Message alert t o n e , "
current setting, then "To
change the setting press
SKIP or REPEAT; to continue setup, press SETUP."
Options: On/Off
40
Choose the number of rings
before the system answers a
call. When toll saver is active,
the system answers after two
rings if there are new messages, and after four rings if there
are no new messages. When
retrieving messages from a long
distance call, you may disconnect your call after three rings
so that long distance charges
will not be charged.
When on, you can hear callers
leaving messages, or answer
the call.
Enter a two-digit number (10-
99) for remote access from
another telephone (page 45).
When on, the telephone beeps
every 10 seconds when there
are new messages.
Page 44
Number of messages stored
(or during playback, message
number currently playing).
Press PLAY/STOP to begin
or end message playback.
1.
Message playback begins.
See options at right.
2.
Message playback ends.
PLAY/STOP
“You have [xx] new
messages and [xx]
old messages”
PLAY/STOP
Answering system operation
Message playback
Press PLAY/STOP to listen to messages. The
system announces the number of messages, then
begins playback.
If there are new messages, only the new messages
will be played back (oldest first). If there are no new
messages, the system will play back all messages
(oldest first).
Announcements
• When playback begins, the total number of
messages will be announced.
• Before each message, the day and time it was
received will be announced.
• After the last message, “End of messages.” will be
announced. If the system has shorter than five
minutes of recording time left, the time remaining will be announced.
NOTES:
1. If F is flashing in the mes sage window, the memory is
full. Some messages must
be deleted before new ones
can be received.
2. New (unheard) messagesNew (unheard) messages
cannot be deleted.
Options during playback
• Press VOLUME button to adjust speaker volume.
• Press SKIP to skip to the next message.
• Press REPEAT to repeat the message current-
ly playing. Press twice, or once at the beginning of the date and time announced, to listen
to the previous message.
• Press DELETE to delete the message being played
back.
• Press PLAY/STOP to stop playback.
To delete all messages
To delete all messages, press and hold DELETE
while the telephone is idle (not during a call, or
during message playback).
41
Page 45
Elapsed
recording time
(seconds).
1.
2.
RECORD
“Record after the
tone. Press STOP
when you are done.”
Speak into microphone.
Press to stop
recording.
Answering system operation
Recording & playing memos
Memos are messages you record yourself. They
are saved, played back and deleted exactly like
incoming messages. You can record a memo as a
reminder to yourself, or leave a message for other
members of your household using the answering
system.
To record a memo
Press RECORD. Elapsed time (in seconds) is shown
in the message window when recording. You can
record a memo up to four minutes. Memos shorter
than one second will not be recorded.
Press PLAY/STOP to stop recording.
To play back a memo
Press PLAY/STOP to listen to messages and
memos (see page 41 for other options).
3.
Microphone
PLAY/STOP
"Beep" memo
has been
recorded
42
Page 46
Message counter
Answering system operation
Message counter displays
The message counter usually displays the total
number of memos and incoming messages. See
the list below for explanations of other displays in
this counter.
Message counter displays
0 No messages.
1-95 Number of messages/memos, or mes-
sage number currently playing (flashes
when there are new messages).
10-99 Current remote access code while setting
(page 45).
1-99 (counting) Elapsed time while recording a memo
(page 42) or announcement up to 90
seconds (page 39).
1-95 (flashing) Number of unreviewed messages and
memos.
99 (flashing) Memo recordin g exceeded maximum
time.
F (flashing) Memory is full. Messages must be deleted
before new messages can be received.
-- Sy s tem is a nswering a call, bein g
accessed remotely, or the clock is being
programmed.
-- (flashing) System is being programmed or initialized.
On (or) OF Displayed for two seco nd when any
answering system setting is turned on or
off.
02, 04, 06, tS Current number of rings while setting
(page 40).
43
Page 47
Directory
Answering system mode
The answering system is factory turned on to answer
and record. You can turn the answering system
off, but if you do so, the answering system will not
answer calls and record incoming messages.
ANSWER ON
1.
Press until the system
announces “Calls will
not be answered.”
2.
"Beep."
The system has been off.
-OR -
ANSWER ON
1.
Press until the system
announces “Calls will be
answered.”
2.
"Beep."
The system has been on.
To turn the answering system off
Press ANSWER ON until you hear “Calls will not
be answered" then a beep to confirm the system
is off. The ANSWER ON light is off.
NOTE: If the answering system is off, after 10 rings,
announce “Please enter your remote access code.” You can
enter your remote access code to enter the remote access
mode (page 45). If no correct remote access code is entered,
the call will be ended automatically.
To turn the answering system on
Press ANSWER ON until you hear “Calls will be
answered” then a beep to confirm the system is
on. The ANSWER ON light is lit.
Call screening
If the answering system is on and the base volume is not off, you will hear the announcement
and the incoming message when a call comes in.
Call intercept
While you are call screening, you can intercept
the call by pressing PHONE/FLASH or SPEAKER
on the handset.
44
Page 48
Dial your telephone num-
1.
ber from any touch-tone
telephone.
When sys tem answers,
2.
en t e r t h e t w o d i g i t
remote access code (19
unless you have changed
it).
Enter remote commands
3.
(see list at right).
Hang up to end call and
4.
save all undeleted messages.
Answering system operation
Remote access
A two digit security code is required to access
your answering system from any touch-tone telephone. This code is programmed as 19; see page
40 to change it.
Play all messages
1
Play new messages
2
Delete the message
3
33
Repeat or go back
4
Press to listen to all messages.
Press to listen to new messages.
Press during playback to delete
the current message. Press 3
twice to delete all old messages.
Press during message playback to
repeat the same message. Press
during the beginning of the day
and time announcement to go
back to the previous message.
NOTES:
1. If you pause for more
than four seconds during remote access, a help
menu listing all features
and commands will be
announced. If there is no
command for another 20
seconds, the call will end
automatically.
2. If memory is full, after 10
rings, announce "Memory
is full, enter your remote
access code." Enter your
remote access code to
enter the remote access
mode.
Stop
5
Skip to next message
6
Record announcement
*7 to begin recording
5 to stop recording
Help menu
*5
Turn system off
0
Turn system on
0
Exit
8
Press to stop any operation (stop
playback, stop recording).
Press to skip the current message
and advance to the next message.
Press * 7; wait for beep and then
begin speaking. Press 5 to stop
recording and listen to the playback of new announcement.
Press to listen to a list of features & commands.
Press to turn off answering system. Incoming calls will no longer be answered.
If off, the system will answer
after 10 rings. Enter your access
code, then press 0 to turn on.
Press 8 to end remote access
call or hang up.
45
Page 49
Appendix
Screen icons, indicator lights & tones
Screen icons & alert tones
Screen icons
Speakerphone is in use.
HANDSET 1
25 MISSED CALLS
AM
10:22
11/23
MUTE
NEW
Handset alert tones
Two short beeps
Four short beeps
Two beeps
Confirmation tone
Telephone base tones
One beep every
10 seconds
Two short beeps
New voice mail messages have been received.
Ringer off.
Microphone is muted.
Missed and un-reviewed calls.
Battery charging (animated display).
Low battery (flashing); place handset in telephone base or
charger to recharge.
When you attempt to change the volume when it
is already at its highest or lowest setting.
Low battery warning.
Out of range during off-hook.
Command completed successfully.
Message alert.
When you attempt to change the volume when it
is already at its highest or lowest setting.
Indicator lights
CHARGE
On when the handset
is charging in the
charger.
SPEAKER
On when the speakerphone is in use.
CHARGE
On when the cordless handset is properly positioned to
charge in the telephone base.
ANSWER ON
On when the answering system is on and
ready to receive calls.
VOICEMAIL
Flashes when you
have new voice mail
(Different voice mail
system f r o m t h e
an sweri n g sy s tem
on the tele p hone
base, requires voice
ma il se rvic e fro m
your local telephone
IN USE
On when the handset is in use, the answering system is
answering an incoming call, or you are registering a handset.
Flashes while an incoming call is ringing, when another telephone is in use on the same line, or you are de-registering
a handset from the telephone base.
company).
46
Page 50
Appendix
Handset display screen messages
Screen display messages
PHONE
ENDED
CALL LOG EMPTY
DIRECTORY EMPTY
LIST FULL
MUTED
SPEAKER
LOW BATTERY
INCOMING CALL
NEW VOICE MAIL
XX MISSED CALLS
CONNECTING...
** PAGING **
HANDSET X
IS CALLING
LINE IN USE
NO LINE
ALREADY SAVED
The handset is in use.
A call just ended.
You are accessing an empty call log.
You are accessing an empty directory.
You are saving to a full directory.
The call is on mute.
The handset speakerphone is in use.
The battery needs to be recharged.
There is a call coming in.
There are new voice mail messages.
There are new calls in the caller ID log.
The handset has lost communication with
the telephone base.
The handset is being paged.
Another handset is calling.
An extension telephone is in use.
There is no telephone line connected.
The telephone number entered is already
stored in the directory.
SAVED
WARNING
CHECK BATTERY!
PLACE
IN CHARGER
47
The call log entry is saved to the directory successfully.
• The battery is not installed or not
installed properly in the handset while
in the charger or telephone base.
-OR-
• The battery needs to be replaced.
-OR-
• An incorrect battery has been installed.
Us e on ly the supp lied bat tery or
replacement battery (model 27910,
part number 89-0099-00-00).
Battery power is very low. The handset
should be placed in the telephone base
or charger.
Page 51
Appendix
Handset display screen messages
Screen display messages
CHARGING
UNABLE TO CALL
TRY AGAIN
MICROPHONE ON
INTERCOM TO:
INTERCOM ENDED
CALLING
HANDSET X
TRANSFER TO:
NO SIGNAL,
CALL ENDED
A handset with a low battery has been
placed in the telephone base or charger.
Failed intercom or conference call (there
are already two handsets being used).
The call switches from being on mute to
normal call.
The handset is initiating an intercom call
to another handset. (Press the destination
handset number)
The intercom call has just been ended.
The handset is calling another handset
(for intercom calls).
The handset is transferring an external
call to another handset.
The handset is out of range while on a
call.
48
Page 52
Appendix
Adding and replacing handsets
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (E598-1 or E598-2, sold separately) to the E5921/E5922B/
E5923B anytime, but each handset must be registered with the same telephone base before use. Each handset must be registered separately.
The handset provided with your E5921 is automatically registered as handset 1.
Additional handsets will be assigned numbers in the order they are registered
(handset 2, handset 3, or handset 4).
The E5922B has two handsets automatically registered as handset 1 and 2. You
can register two additional handsets, which will be assigned number 3 and 4.
The E5923B has three handsets automatically registered as handset 1, 2 and 3.
You can register one additional handset, which will be assigned number 4.
The E5924B has four pre-registered handsets, so no additional handset can be
registered to it.
NOT REGISTERED
PRESS HNDST LOC
4 SEC ON BASE
PLEASE WAIT...
HS X REGISTERED
Handsets purchased separately need to be registered to the
telephone base before use. When first purchased, all optional accessory handsets will show NOT REGISTERED on the
screen. The new handset may need to be charged for five
minutes before registering to the main telephone base.
To register a handset to your telephone base
1. Place the unregistered handset into the telephone base. If
PRESS HNDST LOC 4 SEC ON BASE
does not appear on the
handset screen after a few seconds, remove the handset and
place it in the telephone base again.
2. On the telephone base, press and hold HANDSET LOCATOR
for about four seconds (until the red IN USE light on the
telephone base turns on) and then release the button. The
handset will show
PLEASE WAIT...
and it will take about 10
seconds to complete the registration. The handset will show
HS X REGISTERED
NOTES:
1. If the registration is not successful, the display will show NOT REGISTERED.
To reset the handset, remove the handset from the telephone base and
place it back in. Try the registration process again.
2. You cannot register a handset if any telephone connected to the same telephone line is in use.
and will beep if registration is successful.
49
Page 53
Appendix
Replacing a handset
You may need to de-register your handsets if:
You have the maximum number of registered handsets (four) and need to
replace a handset.
-OR-
You wish to change the designated handset number of your registered handsets.
You must first de-register ALL the handsets, and then re-register ALL the
handsets you wish to use.
Please read carefully through all the instructions on this page before beginning the de-registration process.
To de-register all handsets
1. Press and hold HANDSET LOCATOR/INTERCOM on the telephone base for
about 10 seconds (until the IN USE light turns on and starts to flash), then
release the HANDSET LOCATOR/INTERCOM button.
2. Immediately press and release HANDSET LOCATOR/INTERCOM again. You
must press HANDSET LOCATOR/INTERCOM while the IN USE light is still
flashing. (The light flashes for about seven seconds. When the light stops
flashing, pick up the handset and place it back into the telephone base,
then start again with step number one above).
3. The handset(s) will show CONNECTING... and it will take about 10 seconds to complete the de-registration process. All handsets will show NOT
REGISTERED if de-registration is successful.
NOT REGISTERED
3. To re-register the handset(s) to the telephone base, follow the registration
instructions on page 49.
NOTES:
1. If the de-registration process is not successful, you may need to reset the system and try
again. To reset: pick up the handset and press the PHONE/FLASH button, then press the
OFF/CLEAR button and place the handset back into the telephone base. You may also reset
by unplugging the power from the telephone base then plugging it back in.
2. You cannot de-register the handset(s) if any telephone connected to the telephone line is in use.
50
Page 54
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at
www.telephones.att.com, or call 1 (800) 222-3111. In Canada
dial 1 (866) 288-4268.
My phone
doesn’t work
at all
I cannot get a
dial tone
• Make sure the power cord is securely plugged in.
• Make sure that the battery pack connector is securely
plugged into the cordless handset.
• Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall jack.
• Charge the battery pack in the cordless handset for at
least 16 hours. For optimum daily performance, return
the cordless handset to its base when not in use.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for approximately 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset
and telephone base to reset.
• You may need to purchase a new battery pack, please
refer to page 7 of this user’s manual.
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Your line cord might be malfunctioning. Try installing a
new line cord.
• If the previous suggestions don’t work, disconnect the
telephone base from the telephone jack and connect to
a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service.
Contact your local telephone company.
I cannot dial
out
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait
an extra second before dialing.
• Make sure your phone is set to the correct dial mode for
the type of service that you have (pulse or touch tone).
Refer to the Telephone operation section of this user’s
manual (page 24) to set the dial mode.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may apply).
51
Page 55
Appendix
Troubleshooting
• Eliminate any background noise. Noise from a television,
radio or other appliances may cause the phone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less
background noise.
My co rd l es s
handset isn’t
p e r f o r m i n g
normally
CONNECTING...
displays on my
cordless handset
• Make sure the power cord is securely plugged into the
telephone base. Plug the unit into a different, working
electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
• Other electronic products can cause interference to your
cordless phone. Try installing your phone as far away from
these types of electronic devices as possible: wireless
routers, radios, radio towers, pager towers, cell phones,
intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for
one minute to allow the cordless handset and telephone
base to synchronize channels.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• If the cordless handset is in its base and the charging
light does not come on, refer to The charge light is off
section in this troubleshooting guide.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
wireless routers, radios, radio towers, pager towers, cell
phones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and cordless phones.
52
Page 56
Appendix
Troubleshooting
The batteries
will not hold
a charge
I ge t n oi se ,
static, or weak
si g n a l ev e n
when I’m near
the telephone
base
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• You may need to purchase a new battery, please refer to
the Battery section of this user’s manual.
• Your phone might be malfunctioning. Please refer to the
Limited warranty section of this user’s manual for further instruction.
• If the cordless handset is in its base and the charging
light does not come on, refer to The charge light is off
in this troubleshooting guide.
• Other cordless phones and 802.11 wireless routers that
are used for home computer networks both use internal
radios to communicate. The radios may interfere with
one another. You can improve the performance of your
cordless phones and your router by:
a. Positioning your new phone as far away as possible
from any other existing cordless telephone system
that is already installed in your home to avoid the two
systems from interfering with each other.
b. Positioning your telephone base as far as possible from
your router, computer or any other computer devices.
c. Selecting channels four through 10 for your router (refer
to your router’s user manual for more information).
• Other electronic products can cause interference to your
cordless phone. Try installing your phone as far away
from the following electronic devices as possible: wireless
routers, radios, radio towers, pager towers, cell phones,
intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones.
• Microwaves operate on the same frequency as your phone.
It is normal to experience static on your phone while the
microwave oven is operating. Do not install this phone in
the same outlet or near a microwave oven.
• If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem,
re-locate your phone or modem farther apart from one
another, or use a different surge protector.
53
Page 57
Appendix
Troubleshooting
• Relocate your phone to a higher location. The phone will
• If the other phones in your home are having the same prob-
• If you subscribe to DSL service and if you hear noise dur-
likely have better reception when not installed in a low area.
lem, the problem is in your wiring or local service. Contact
your local telephone company (charges may apply).
ing conversations and/or your caller ID features are not
functioning properly, install a DSL filter to the telephone
line between the telephone base and the telephone line
jack. Contact your DSL provider to obtain a DSL filter.
I h ea r o t h e r
c a l l s w h il e
using my phone
I hear noise in
t h e c o rd l e s s
ha n ds e t , a nd
n o n e o f t h e
keys or buttons
work
My cordless
handset does
not ring when
I receive a call
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local service. Call your local telephone company.
• Make sure the power cord is plugged in securely.
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless handset to its base when not in use.
• You may have too many extension phones on your telephone line to allow all of them to ring simultaneously.
Try unplugging some of the other phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact
your local telephone company (charges may apply).
54
Page 58
Appendix
Troubleshooting
• Test a working phone at the phone jack. If another
• Other electronic products can cause interference with
• Your line cord might be malfunctioning. Try installing a
• Re-install the battery pack, and place cordless handset
• Wait for the cordless handset to re-establish its connec-
phone has the same problem, the problem is the phone
jack. Contact your local telephone company (charges
may apply).
your cordless phone. Try installing your phone as far
away as possible from electronic devices like wireless
routers, radios, radio towers, pager towers, cell phones,
intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.
new line cord.
in the telephone base.
tion with the telephone base. Allow up to one minute for
this to take place.
My calls fade
out or cut in
and out while
I’m using my
cordless handset
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far away
from the following electronic devices as possible: wireless
routers, radios, radio towers, pager towers, cell phones,
intercoms, room monitors, televisions, personal computers,
kitchen appliances and other cordless phones.
• Microwaves operate on the same frequency as your phone.
It is normal to experience static on your phone while the
microwave oven is operating. Do not install this phone in
the same outlet or near the microwave oven.
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into
a different location. If this solves the problem, re-locate
your phone or modem farther apart from one another, or
use a different surge protector.
• Relocate your telephone base to a higher location. The
phone will have better reception when not installed in a
low area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
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Appendix
Troubleshooting
The charge
light is off
My caller ID
isn’t working
Sy s te m do e s
n o t re c e i v e
caller ID or system d o e s n o t
display caller
ID during call
waiting
• Clean the cordless handset and telephone base charging
contacts each month using a pencil eraser or cloth.
• Make sure the power and line cords are plugged in correctly and securely.
• Unplug the unit’s electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• Your phone might be malfunctioning. Please refer to the
Limited warranty section of this user’s manual for further
instruction.
• Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
• Your caller must be calling from an area that supports
caller ID.
• Both you and your caller’s telephone companies must
use caller ID compatible equipment.
• Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone company. Caller ID features will work only if both you and
the caller are in areas offering caller ID service, and if
both telephone companies use compatible equipment.
Common cure
for electronic
equipment
• If the unit does not seem to be responding normally, try
putting the cordless handset in its base. If it does not
seem to respond, do the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery pack, and place the cordless handset into the telephone base.
• Wait for the cordless handset to re-establish its connection with the telephone base. Allow up to one minute
for this to take place.
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Appendix
Troubleshooting
Incomplete
messages
Difficulty hearing messages
System does
not answer
after correct
number of rings
“Time and day
not set” prompts
System does
not respond to
remote commands
• If a caller leaves a very long message, part of it may be lost
when the system disconnects the call after four minutes.
• If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
• If the system’s memory becomes full during a message, the
system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
• Press VOLUME to increase speaker volume.
• Make sure that the answering system is on (page 44).
• If toll saver is activated, the number of rings changes to
two when you have new messages stored (page 40).
• If the memory is full or the system is off, the system will
answer after 10 rings.
• You need to reset the answering system clock (page 38).
• Make sure to enter your remote access code correctly
(page 45).
• Make sure you are calling from a touch-tone phone.
When you dial a number, you should hear tones. If you
hear clicks, the phone is not a touch-tone telephone and
cannot activate the answering system.
• The answering system may not detect the remote access
code while your announcement is playing. Try waiting until
the announcement is over before entering the code.
• There may be noise or interference on the phone line
you are using. Press dial pad keys firmly.
System does
not record
message
Announcement
message is not
clear
• Make sure answering system is on (page 44).
• When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches from
the telephone base.
• Make sure there is no background noise (TV, music, etc.)
while you are recording.
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Appendix
Important safety instructions
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this prod-
uct to reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas
leak, report it immediately, but use a telephone away from the area where
gas is leaking. If this product is a cordless model, make sure the telephone
base is also away from the area.
• Do not use this product near water, or when you are wet. For example,
do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays
for cleaning. If the product comes in contact with any liquids, unplug any
line or power cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can trip over
any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting in this
user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the limited warranty. Do not open this product except as may
be directed in your user’s manual. Opening the product or reassembling it
incorrectly may expose you to hazardous voltages or other risks.
• If this product has user-replaceable batteries, replace batteries only
as described in your user’s manual. Do not burn or puncture batteries
— they contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a polarized plug
with one wide prong, it may not fit in non-polarized outlets. Do not defeat
the purpose of these plugs. If they do not fit in your outlet, the outlet
should be replaced by an electrician.
• The power adapter is intended to be correctly oriented in a vertical or
floor mount position. The prongs are not designed to hold the plug in
place if it is plugged into a ceiling, under-the-table or cabinet outlet.
CAUTION: Use only the power adapter provided with this prod-
uct. To obtain a replacement, visit www.telephones.att.com orvisit www.telephones.att.com or
call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
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Appendix
Important safety instructions
Especially About Cordless Telephones
• Privacy: The same features that make a cordless phone convenient create
some limitations. Telephone calls are transmitted between the telephone
base and handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should
not think of cordless phone conversations as being as private as those
on corded phones.
• Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet. The electrical outlet should not be
controlled by a wall switch. Calls cannot be made from the handset if the
telephone base is unplugged or switched off, or if the electrical power
is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on
top of a TV or VCR. If interference is experienced, moving the cordless telephone
farther away from the TV or VCR will often reduce or eliminate the interference.
• Rechargeable batteries: This product contains either Nickel-Cadmium or
Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries in order not to short the battery with conducting material such as rings,
bracelets, and keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery charger.
• Nickel-cadmium rechargeable batteries: Must be recycled or disposed of
properly. Do not dispose of in household garbage. Do not burn or puncture.
Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries
in a safe manner. Do not burn or puncture. Like other batteries of this type,
if burned or punctured, they could release caustic material which could
cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle Nickel-cadmium rechargeable batteries
when taken out of service within the United States. These batteries may be taken
to a participating local retailer of replacement batteries or recycling center. Or you
may call 1 (800) 8 BATTERY for locations accepting spent nickel-cadmium Batteries.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle Nickel-metal rechargeable batteries when
taken out of service within the United States. These batteries may be taken to a
participating local retailer of replacement batteries or recycling center. Or you may
call 1 (800) 8 BATTERY for locations accepting spent nickel-metal Batteries.
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Appendix
Important safety instructions
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to 900 MHz digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR had recommended to physicians that:
Pacemaker patients
• Should keep wireless phones at least six inches from the pacemaker.
• Should NOT place wireless phones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless phone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless phones.
Especially about telephones answering systems
Two-way recording: This unit does not sound warning beeps to let the other
party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone
call, you should start the recording process and then inform the other party
that you are recording the call.
SAVE THESE INSTRUCTIONS
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Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See Installation
Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For
repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance
notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone company
is required to inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operation,
or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you
do store or test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hanging up.
• Perform such activities in off-peak hours, such as early morning or late evening.
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Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a
Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules. These requirements are intended to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used
such that parts of the user’s body other than the hands are maintained at a
distance of approximately 20 cm (8 inches) or more. If you choose to use a
clipping device, please make sure to only use the supplied AT&T belt clip.
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Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America,
visit www.telephones.att.com or call 1(800) 222-3111. In or call 1(800) 222-3111. In
Canada dial 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects
in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or
refurbished PRODUCT of the same or similar design. The manufacturer will
retain defective parts, modules, or equipment. Repair or replacement of the
PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30
days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from
the date of purchase. If the manufacturer repairs or replaces a materially
defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either
(a) 90 days from the date the repaired or replacement PRODUCT is shipped
to you or (b) the time remaining on the original one-year limited warranty;
whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
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Appendix
Limited warranty
· PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
· PRODUCT that has been damaged due to repair, alteration, or modification
by anyone other than an authorized service representative of the manufacturer; or
· PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
· PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
· PRODUCT whose warranty/quality stickers, PRODUCT serial number plates
or electronic serial numbers have been removed, altered or rendered illegible; or
· PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes);
or
· PRODUCT returned without valid proof of purchase (see item 6 below); or
· Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America,
call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-
4268. NOTE: Before calling for service, please review the user’s manual - a
check of the PRODUCT controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you, transportation, delivery or handling charges prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will
notify you and will request that you authorize the cost of repair prior to any
further repair activity. You must pay for the cost of repair and return shippingcost of repair and return shipping
costs for the repair of products that are not covered by this limited warranty.
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Appendix
Limited warranty
6. What must you return with the PRODUCT to get warranty service?
You must:
a. Return the entire original package and contents including the PRODUCT to the
service location along with a description of the malfunction or difficulty; and
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c. Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all of
the manufacturer’s responsibilities regarding the PRODUCT. There are no other
express warranties. No one is authorized to make modifications to this limited
warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state or province to
province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for
ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the
above limitation may not apply to you. In no event shall the manufacturer be
liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT
or other associated equipment, the cost of substitute equipment, and claims by
third parties) resulting from the use of this PRODUCT. Some states/provinces
do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
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Appendix
Technical specifications
RF frequency band
(handset to base)
RF frequency band
(base to handset)
Channels 95
Operating temperature 32°F — 122°F
Telephone base voltage
(AC voltage, 60Hz)
Telephone base voltage
(AC adapter output)
Handset voltage DC 3.2 — 4.7V 600mAh
Charger voltage
(AC adapter output)
Rechargeable battery 3.6V 600mAh
2400 MHz — 2483.5 MHz
5725 MHz — 5850 MHz
0°C — 50°C
96 — 130 Vrms
DC 9V @600mA
DC 9V @200mA
5.8 GHz digital spread spectrum frequency hopping technology
This technology digitally transmits your voice across multiple channels in both
the 5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound
clarity and advanced privacy against eavesdropping on your calls, while not
interfering with wireless routers.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and base can
communicate over only a certain distance — which can vary with the locations
of the base and handset, the weather, and the construction of your home or
office.
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Appendix
Index
A
AC adapter, 6
Adding new handsets, 49
Alert tones, 46
Answering calls, 11
Answering system, 37-45
B
Battery charging, 7
Battery installation, 7
Belt clip, 10
C
Call intercept, 44
Call screening, 44
Call transfer, 17
Call waiting, 13, 15
Caller ID, 33
add entries to phone directory, 36
delete entries, 36
dial entries, 36
Clear voice mail indication, 23
D
Delete call log entries, 36
Delete redial entries, 14
Dialing,
from a caller ID record, 36
directory dialing, 31
Directory, 26
dial number, 31
edit entries, 32
name search, 29
new entries, 27
E
Elapsed time, 11
Ending calls, 11
F
Flash (switchhook flash), 13, 15
I
Intercom, 16
Incoming call log, 33
Incoming calls, answering, 11
Indicator lights, 46
L
Last number redial, 14
Low battery, 7
M
Making calls, 11
Memory match, 35
Menus, 19
Messages, 37-45
Mute, 15
N
Names,
enter into directory, 28
search for, 29
Q
Quick reference guide, 2-3
R
Receiving calls, 11
Recharging, 7
Redial, 12
Replacing a handset, 50
Ring silencing, 24
Ring tone options, 21
S
Search for names, 29
Speakerphone, 11
Switchhook flash, 13, 15
T
Technical specifications, 66
Telephone operating range, 66
Troubleshooting, 51
H
Hands-free use, 11
Handset locator, 12
Headset, 10
V
Volume controls, 13
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Appendix
Remote access wallet card
Use the wallet card below to help you remember commands to control your
answering system from any touch tone telephone.
Cut along dotted line
Call your phone number, then
enter your 2-digit access code
(preset to 19).
Fold card here
Action Remote command
Play all messages ..................1
Play new messages ...............2
Delete the message ..............3
Delete all old messages .....33
Repeat a message .................4
Stop ...............................................5
Help menu .................................*5
Skip the message ...................6
Record announcement ........*7
Turn system off/on ................0
End remote access call .......8 (or hang up)
5.8 GHz corded/cordless telephone/answering system
E5921/E5922B/E5923B/E5924B
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China.
Page 72
www.telephones.att.com
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China. Issue 5 06/07
91-001076-010-100
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