At&t E5922B User Manual

User’s manual

E5921/E5922B/E5923B/E5924B

5.8 GHz cordless telephone/ answering system with caller ID/ call waiting

Congratulations

on purchasing your

new AT&T product.

Before using this AT&T product, please

read the Important safety instructions

on pages 58 to 60 of this manual

Please thoroughly read the user’s

manual for all the feature operation

and troubleshooting information you

need to install and operate your new

AT&T product. For customer service

or product information, please visit

our website at www.telephones.att.com

or call 1 (800) 222-3111.

In Canada dial 1 (866) 288-4268.

Model #: E5921/E5922B/E5923B/E5924B

Product name: 5.8GHz cordless telephone/answering system

Serial #:

(found on the bottom of the telephone base)

Purchase date:

Place of purchase:

The ENERGY STARR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STARR label indicating it meets the latest energy efficiency guidelines.

You must install and charge the battery before using the telephone.

STOP!

See page 7

for easy instructions.

For customer service or product information, please visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

Add new handsets to make your telephone more versatile (see page 49)

Your telephone can accommodate up to four cordless handsets. You can add new handsets (model E598-1 or E598-2, sold separately) anytime, but each must be registered with the telephone base before use.

The handset provided with your E5921 is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, or handset 4). You can register a maximum of 4 handsets.

The E5922B has two handsets automatically registered as handsets 1 and 2. You can register two additional handsets, which will then be assigned numbers 3 and 4.

The E5923B has three handsets automatically registered as handsets 1, 2 and 3. You can register one additional handset, which will then be assigned number 4.

The E5924B has four pre-registered handsets, so no additional handset can be added to the system.

Handset 1 (Model E5921)

(Model E5922B) (Model E5923B) (Model E5924B)

NOTE: All four handsets can be used simultaneously, however only two can be used on one

type of call at a time. For example, two handsets can be used on an outside call, while the other two handsets can be used on an intercom call at the same time.

Handset 2 E5922B

E5923B E5924B

Handset 3

E5923B E5924B

Handset 4

E5924B

User’s manual

E5921/E5922B/E5923B/E5924B

5.8 GHz cordless telephone/ answering system with caller ID/ call waiting

Table of contents

Getting started

Quick reference guide ......................2

Parts checklist ......................................4

Telephone base installation ...........5

Telephone base and charger

installation .......................................6

Battery installation & charging ........7

Installation options ...............................8

Belt clip & optional headset ............10

Telephone operation

Basic handset operation .............. 11

Basic telephone base operation

Options while on calls ................... 13

Intercom calls .................................... 16

Intercom call transfer .................... 17

Handset settings .............................. 19

Base settings ...................................... 25

..... 12

DIRECTORY

CALL LOG

Feature menu

DIRECTORY ................................Page 26

CALL LOG ...................................Page 33

RINGER VOLUME ....................Page 20

RINGER TONE ..........................Page 21

KEY TONE ................................... Page 21

LANGUAGE ................................Page 22

CLR VOICE MAIL .....................Page 23

DIAL TYPE ...................................Page 24

Using menus

Press up or down NavKey

or to scroll through

menu items. Pr e s s MEN U/ S E LECT t o select or modify a high-

lighted item. Pr ess OF F/ CLEAR to

cancel an operation, back up to the previous menu, or exit the menu display.

Getting started

Quick reference guide

Telephone base

MUTE

While on a call, press to mute microphone; press again to resume (page 15).

VOLUME

Press to adjust speakerphone listening volume (page 15).

FLASH

During a call, press to receive an incoming call if call waiting is activated (page 15).

REDIAL/PAUSE

Press to dial out the most recently dialed number using the speakerphone (page 12).

Answering system controls (pages 37-45)

Press to repeat message; press twice, or once at

SETUP

Pr e s s t o li s t e n t o setup options (page

40).

CLOCK

Press to review or set clock (page 38).

ANNC

Pr ess to revi e w or record announcement; press agai n to qu it (page 39).

the beginning of the date and time announced, to play previous message (page 41).

Press to turn speakerphone on or off (begin or end a call, page 12).

REPEAT

SPEAKER

DELETE

Press to delete message currently playing; hold to delete all old messages (page 41).

SKIP

Pres s to skip messa ge (page 41).

ANSWER ON

Press to turn answering system on or off.

RECORD

Press to record a memo (page 42) or after pressing ANNC. to record an outgoing announcement (page 39).

NOTE: Press PLAY/STOP to confirm your selection and exit the menu after changing your

desired feature.

PLAY/STOP

Press to start or stop message playback (page 41).

Getting started

Parts checklist

Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service.

Check to make sure the telephone package includes the following. The model number of your phone can be found on the label located on the bottom of the telephone base.

User’s manual

E5921/E5922B/ E5923B/E5924B

5.8 GHz cordless telephone/ answering system with caller ID/ call waiting

User's manual

Charger for cordless handset(s) (1 for E5922B) (2 for E5923B) (3 for E5924B)

Quick start guide

E5921/E5922B/ E5923B/E5924B

5.8 GHz cordless telephone/ answering system with caller ID/ call waiting

Quick start guide

Battery for cordless handset(s) (1 for E5921) (2 for E5922B) (3 for E5923B) (4 for E5924B)

Cordless handset(s) (1 for E5921) (2 for E5922B) (3 for E5923B) (4 for E5924B)

Telephone base with mounting bracket installed

Battery compartment cover(s) (1 for E5921) (2 for E5922B) (3 for E5923B) (4 for E5924B)

Power adapter for telephone base

Power adapter for handset charger(s) (1 for E5922B) (2 for E5923B) (3 for E5924B)

Belt clip for cordless handset(s) (1 for E5921) (2 for E5922B) (3 for E5923B) (4 for E5924B)

Telephone line cord

Getting started

Telephone base installation

Choose a central location close to a telephone jack and a power outlet not connected to a wall switch. The telephone base can be placed on a flat surface or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.

Avoid placing the telephone base too close to:

• Communication devices such as: personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11) or other cordless telephones.

• Excessive heat sources.

• Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.

• Excessive dust sources such as a workshop or garage.

• Excessive moisture.

• Extremely low temperature.

• Mechanical vibration or shock such as on top of the washing machine or work bench.

Getting started

Telephone base and charger installation

1. Plug one end of the

te l e p hone line cord into the telephone jack at the bottom of the telephone base.

DSL filter (Optional for DSL users, see Note No. 4 below)

5. Plug the other end of

the telephone line cord into a telephone jack.

a. Plug the small end of the smaller power adapter into the j a c k on t h e un d e r s i d e o f the charger, then route th e cor d thr ough the slots as shown.

Telephone line cord

b. Plug the large end of the smaller power adapter into an electr i c a l ou t l e t no t controlled by a wall switch.

2. Plug the small

end of the larger power adapter into the power jack at the bottom of the telephone base.

3. Route cords

through slots.

4. Plu g the large

end of th e larger power adapter into an electrical outlet not controlled by a wall switch.

c. T h e batt e r y may have enough charge to allow fo r some ca l l s. For best performance, place handset in telephone base or charger to charge for at le a s t 16 h o u rs before first use.

NOTES:

1. Use only the provided power cord. If you need a replacement, visit ourvisit our

website at www.telephones.att.com or call 1 (800) 222-call 1 (800) 222-

3111. In Canada dial 1 (866) 288-4268.

2. Be sure to use an electrical outlet not controlled by a wall switch.

3. This power adapter is intended to be correctly oriented in a vertical or floor mount position.This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, underthe-table or cabinet outlet.

4. If you receive high speed internet through your telephone line (commonly referred to as DSL) and you are experiencing interference during telephone conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone wall jack. Contact your DSL service provider for a DSL filter.

Getting started

Battery installation & charging

After installing the battery, it may have enough charge to allow some calls. For best performance, place each handset in the telephone base or a charger and allow to charge for 16 hours before use. You can keep the batteries charged by returning the handsets to the telephone base or chargers after each use. When the battery is fully depleted, a recharge takes about 16 hours. The average talk time on a fully charged battery is about eight hours depending on environmental conditions, and the standby time is approximately three days.and the standby time is approximately three days. time is approximately three days.

1. Plug the battery securely into the plug inside the handset battery compartme nt, matching the color-cod ed label.

LOW BATTERY

Low battery indicator

Return handset to telephone base or charger to recharge when this symbol flashes, the handset screen is dim or completely clear. (Handset will beep when battery is low.)

Caution: Use only the supplied rechargeable battery or replacement battery (model

27910 , part num ber 89 -009 9-00-00 ). To order, visit our website at

2. Place the battery and wi r e s n e a tly inside the compartment.

3. Slide the battery compartment cover toward s the center un t il it clic k s int o place.

To replace the battery, press down and push outward on the tab to open the battery compartment cover. Remove the old battery and disconnect it from the compartment. Follow the instructions on this page to install and charge the new battery.

www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

Getting started

Installation options

NOTE: The mounting bracket must be used for both tabletop use and wall mounting.

Tabletop mount Wall mount

Telephone outlet mounting plate with mounting studs

Wall mounting

The telephone base comes with the bracket mounted for tabletop use. If wallmounting is desired, replace the telephone outlet mounting plate with one equipped with mounting studs from your local hardware store.

1. To remove the bracket, hold the telephone base in both hands. Press the two bracket tabs and lift the bracket away from slots and .

2. Connect the telephone line cord and power adapter to the jacks on the bottom of the telephone base. Bundle the telephone cord, and secure it with a twist tie before placing it inside the bracket.

Getting started

Installation options

3. To attach the bracket for wall mounting, insert the tabs of the bracket into slots and on the telephone base, then press the other bracket tabs into slots and as shown on the right.

4. Plug the power adapter into an electrical outlet not controlled by a wall switch. Plug the telephone line cord into a telephone wall jack. To mount the telephone on the wall, position the mounting holes and over the telephone outlet mounting studs. Press and slide the bracket down firmly so the telephone is held securely on the telephone outlet mounting studs.

Tabletop mounting

To change back from wall mounting to tabletop mounting, follow the directions below.

Telephone outlet mounting studs

1. Remove the telephone base from the wall. Unplug the cords from the wall jacks. Remove the bracket from the telephone base.

3. Route cords through slots. Plug the other end of the telephone line cord into a telephone wall jack. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch.

2. Insert the bracket tabs into slots and on the telephone base,

then press the other bracket tabs into slots and .

Getting started

Belt clip & optional headset

Install belt clip as shown below if desired.

Snap belt clip in to notch e s on both sides of handset.

For handsfree telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5

mm headset. To purchase a headset, visit our website atvisit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

To release belt clip from handset, press on both flaps of the clip (as shown). Pull and unlock one flap from the notch first before detaching the whole belt clip from handset.

Plug 2.5 mm head set into the jack on the side of the handset (beneath small rubber flap).

Telephone operation

Basic handset operation

PHONE

00:00:30

Press to make a call

Press to switch between handsfree speakerphone and normal handset use

SPEAKER 00:00:12

NOTE: If a headset is

plugged into the handset, you will not be able to use the handset speaker phone.

REDIAL

555-1234

Press to end a call

Elapsed time

Making and answering calls

To answer an incoming call, press PHONE/FLASH or SPEAKER, or any dial pad key (0-9, * or #). To make a call, press PHONE/FLASH or SPEAKER, then dial a number. Press OFF/CLEAR to hang up.

To predial (preview numbers before dialing), enter numbers first, then press

SPE A K E R

OFF/CLEAR anytime to make corrections when

to dial. Press MU TE/DELETE or

PHONE/FLASH

entering numbers.

The screen displays the elapsed time of the call (in hours, minutes and seconds).

NOTE: Pressing PHONE/FLASH to access services from

your local telephone company will not affect the elapsed time.

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call, press SPEAKER, then dial a number. During a call, press SPEAKER to alternate between hands- free speakerphone and normal handset use. Press

OFF/CLEAR to hang up.

Last number redial

Press REDIAL/PAUSE to display the most recently called number (up to 32 digits). Press up or down NavKey , or REDIAL/PAUSE repeatedly to view up to five recently called numbers. The handset will beep twice at the beginning and end of the list. Press OFF/CLEAR to exit.

Press PHONE/FLASH or SPEAKER to redial the displayed number or press PHONE/FLASH or SPEAKER then REDIAL/PAUSE to call the last number dialed (up to 32 digits).

Press MUTE/DELETE to delete the displayed number from the redial memory.

Speakerphone

NOTES:

1. The handset ringer volume also determines the volume of the paging tone. If the handset ringer volume level is set to off (0), that handset will be silent for all incoming calls and paging (page 20).

2. During a page, if you press

OFF/CLEAR on a handset,

the ringer of that handset will be sile nce d, but the page will not be cancelled.

Telephone operation

Basic telephone base operation

Making and answering calls

To answer an incoming call, press SPEAKER, or any dial pad key (0-9, * or #). To make a call, press

SPEAKER, then dial a number. Press SPEAKER

again to hang up.

Last number redial

When the telephone base is idle, pressing REDIAL/PAUSE will activate the speakerphone and dial the most recently called number (up to 32 digits).

NOTES:

1. After pressing SPEAKER on the telephone base, if you press and hold REDIAL/PAUSE while dialing, it will insert a three-second dialing pause.

2. If you dial a number after pressing FLASH, that number will not be saved in redial. The next time you use REDIAL/PAUSE from the base, it will dial the number that was called before the FLASH was pressed.

Handset locator

I f y o u m i s p la c e th e h a n d s e t ( s ) , pr e s s HANDSET LOCATOR/INTERCOM on the telephone base. This starts the paging tone on the handset(s) for 60 seconds to help you locate the handset(s). To stop the paging tone, press PHONE/FLASH,

SPEAKER, or any dial pad key (0-9, * or #) on the

handset(s), or press HANDSET LOCATOR/INTERCOM on the telephone base.

Telephone operation

Options while on calls

Volume control

Press to adjust the listening volume

Press to switch calls.

NOTES:

1. All volume settings, (normal, spea ke rph one , and headset) are independent.

2. When you try to increase the maximum volume or de c rease the mini m u m volume, you will hear two beeps

Press VOLUME keys on the side of the handset to adjust listening volume. Each press of the button increases or decreases the volume.

When you change the volume level, the new setting is saved.

Call waiting

If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call while on a call. Press

PHONE/FLASH to put your current call on hold

and take the new call. You can press PHONE/FLASH anytime to alternate between calls.

Multiple handset use

During a call, a person at another handset can press PHONE/FLASH or SPEAKER to join the conversation.

The person on either handset can press OFF/CLEAR or place the handset in the telephone base or charger to drop out of the call, but the call will not be terminated until all handsets hang up.

NOTE: All four handsets can be used simultaneously,

however only two can be used on one type of call at a time. For example, two handsets can be used on an out side call, while the other two handsets can be used on an intercom call at the same time.

Mute

Press MUTE/DELETE to silence the microphone. When mute is on, MUTED will be shown temporarily on the handset screen, then MUTE will remain on the screen. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE/DELETE again and resume speaking. When mute is turned off, MICROPHONE ON will show temporarily on the handset screen.

Press to switch to touch tone dailing

Telephone operation

Options while on calls

Temporary tone dialing

If you only have dial pulse (rotary), you can temporarily switch to touch tone dialing during a call by pressing *. This can be useful if it is necessary to send tone signals access answering systems or long distance services.

After you hang up or press PHONE/FLASH (to receive a call waiting call), the telephone automatically returns to dial pulse (rotary) service.

Press to silence the microphone.

Press to review the call log

Press to review the last dialed number

NOTE: While reviewingWhile reviewing

the directory on a call, searching by name to find a specific entry, edit ing or deleting an entry is not allowed. For more details about the direc- tory, see page 26.

Press to review the directory

Last number redial

Press REDIAL/PAUSE to display the most recently called number (up to 32 digits). Press up or down Navkey , or REDIAL/PAUSE repeatedly to view up to five recently called numbers. The handset will beep twice at the beginning and end of the list. Press

OFF/CLEAR to exit.

Press PHONE/FLASH or SPEAKER to redial the displayed number or press PHONE/FLASH or SPEAKER then REDIAL/PAUSE to call the most recently called number (up to 32 digits).

Press MUTE/DELETE to delete the displayed number from the redial memory.

Directory

While on a call, press DIR then press up or down NavKey or to review the directory. To clear the entry from the display, press and hold

OFF/CLEAR.

Caller ID log

While on a call, press CID then press up or down NavKey or to review the caller ID log. To dial the displayed number, press MENU/SELECT. To clear the entry from the display, press and hold

OFF/CLEAR.

NOTE: While reviewing the call log on a call, storing theWhile reviewing the call log on a call, storing the

caller ID log number in the directory, changing dialing options or deleting is not allowed. For more details about the call log, see page 33.

Mute

Volume

Flash

NOTES:

1. The norma l han dset use , hands-free speakerph one and headset listening volume are separate functions.

2. When you adjust the volume to highest or lowest, there will be two beeps.

3. While on a call, only the m o s t r e c e n t l y c a l l e d number can be reviewed, and erasing the entry is not allowed. For more details about the redial memory, see page 11.

Telephone operation

Options while on calls

Volume control

Press VOLUME keys on the telephone base to adjust listening volume. Each press of the button increases or decreases the volume.

When you change the volume level, the new setting is saved.

Call waiting

If you subscribe to call waiting service with your local telephone company, there will be a beep if there is an incoming call while on a call. Press FLASH to put your current call on hold and take the new call. You can press FLASH anytime to alternate between calls.

Mute

Press MUTE to silence the microphone. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE again and resume speaking.

Temporary tone dialing

After you hang up or press FLASH (to receive a call waiting call), the telephone automatically returns to dial pulse (rotary) service.

Press INT.

Select a station to page.

INTERCOM TO:

Telephone operation

Intercom calls

Use the intercom feature for conversations between handsets and telephone base.

• To initiate an intercom call by handset, press

the INT, the screen will display INTERCOM TO. Enter the handset number of the destination handset (1-4 or 0 for the telephone base). The(1-4 or 0 for the telephone base). The display will show CALLING HANDSET X. The destination handset will ring, and its screen will show HANDSET X IS CALLING.

• To initiate an intercom call by the telephone

base, press HANDSET LOCATOR/INTERCOMINTERCOM and enter the number of the destination handset (1-4) on the telephone base.

To answer the intercom call:

• On the destination handset, press INT, PHONE/FLASH, SPEAKER or any dial pad key

(0-9, * or #).

• On the telephone base, press HANDSET LOCATOR/

INTERCOM, SPEAKER or any dial pad key (09, * or #).

NOTES:

1. The intercom feature cannot be used while a handset is in the directory or call log. Pressing INT while on an outside call will initiate an intercom call transfer (page

17).

2. When an intercom call is initiated between the telephone base and the handset, the answering system will not answer an incoming call automatically after the pre-set number of rings.

To end the intercom call:

• On the handset, press OFF/CLEAR or INT, or

place the handset in a charger or telephone base.

•

At the base, press HANDSET LOCATOR/INTERCOMINTERCOM.

While on an Intercom calls

The telephone will beep if there is an outside call during an intercom conversation. You can either:

• Press PHONE/FLASH or SPEAKER to end

the intercom call and answer the incoming call.

-OR-

• Press INT or OFF/CLEAR on the handset or

HANDSET LOCATOR/INTERCOMINTERCOM on the telephone

base to disconnect the intercom connection without answering the incoming call. The incoming call will continue to ring.

INTERCOM TO:

Telephone operation

Intercom call transfer

An external call can be transferred between the following parties:

• From one handset to another handset (if you have more than one handset).

• From a handset to the telephone base.

• From the telephone base to a handset.

Intercom call transfer

During a conversation, you can transfer the call to another handset or to the telephone base.

1. While a handset or the telephone base is on call, press INT on the handset ,or HANDSET

LOCATOR/INTERCOMINTERCOM on the telephone base.

The external call is automatically placed on hold and TRANSFER TO: is displayed in the handset screen.

2. Enter the destination handset number (1-4) or enter 0 to intercom the telephone base.

3. The originating set's screen will show CALLING HANDSET X. The destination handset will ring, and its screen will show HANDSET X IS CALLING.

NOTES:

• Before the intercom call is answered, you can cancel the transfer and return to the external call by pressing

OFF/CLEAR, PHONE/FLASH, or INT.

• If the destination handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or out of range, the originating handset will show UNABLE TO CALL TRY AGAIN on its screen and will automatically return to the external call.

4. On the ringing destination handset or the telephone base, press INT, PHONE/FLASH,

SPEAKER or any dial pad key (0-9, * or #)

on the destination handset to answer the intercom call. On the telephone base, press HANDSET

LOCATOR/INTERCOMINTERCOM, SPEAKER or any dial pad

key (0-9, * or #) to answer the intercom call.

Telephone operation

Intercom call transfer

NOTES:

• You can switch between the intercom call and the outside call

by pressing INT on the originating handset. The display will change between INTERCOM and OUTSIDE to indicate which party is active.

• You can end the intercom call and return to the external call

by pressing PHONE/FLASH on the originating handset.

• The person on the ringing destination handset can join the

external call by pressing PHONE/FLASH, connecting both handsets to the outside call.

Complete the transfer by pressing OFF/CLEAR

on the originating handset or placing that handset in the telephone base or handset charger, or press SPEAKER on the telephone base. The originating handset's screen will show CALL TRANSFERRED and the other handset will automatically be connected to the external call.