AT&T E5921, E5903B, E5902B User Manual

User’s manual

TONE

E598-2

5.8 GHz expansion handset forhandset for foror use with AT&T models E5901/ E5901/ E5902B/E5903B/ E5911/E5911/ E5912B/E5913B/E5914B/ E5921/E5922B/E5923B/E5924B/ E6001/E6002B/E6012B/E6013B/

E6014B/E3813B

Congratulations

on purchasing your new AT&T product.

Before using this AT&T product, please

read the Important safety instructions

on pages 50 to 53 of this manual

Please thoroughly read the user’s

manual for all the feature operation

and troubleshooting information you

need to install and operate your new

AT&T product. For customer service

or product information, please visit

our website at www.telephones.att.com

or call 1 (800) 222-3111.

In Canada dial 1 (866) 288-4268.

Model #: E598-2

Product name: 5.8GHz expansion handset

Serial #:

(found on the bottom of the charger)

Purchase date:

Place of purchase:

The ENERGY STARR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STARR label indicating it meets the latest energy efficiency guidelines.

You must charge the battery and register the handset before use.

For customer service or product information, please visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

NOTE: Your product may be shipped with a protective sticker covering the handset or base display, remove it before use.

STOP!

See page 4

for easy instructions.

Table of contents

Quick reference guide ..........................1

Parts checklist...........................................3

Battery installation & charging.........4

Belt clip & optional headset ..............5

Adding and registering handsets ....6

Replacing a handset ..............................8

Basic operation ........................................9

Options while on calls .......................11

Intercom ....................................................14

Intercom call transfer .........................16

Settings .....................................................17

Sounds ....................................................... 21

Display .......................................................23

Ringer volume ........................................ 25

Directory ................................................... 26

New directory entries .........................27

Directory search ....................................29

To dial, delete or change

entries .................................................. 31

Caller ID .................................................... 33

To review the call log ........................ 37

Screen icons,

indicator lights & tones ...............39

Handset display

screen messages ............................ 40

Troubleshooting .................................... 42

Important safety instructions .........50

FCC Part 68 and ACTA.......................54

FCC Part 15 ............................................. 56

Limited warranty ...................................57

Technical specifications .................... 61

Index ........................................................... 62

Getting started

TONE

DELETE

PAUSE

MUTE

REDIAL

Quick reference guide

Handset

CID

Press to display caller ID information (page

33).

PHONE/FLASH

Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (page 11).

CENTER

LEFT

RIGHT

DOWN

MENU/SELECT

Pre s s t o d ispl a y t h e menu. Once in the menu, press to select an item or save an entry or setting. Press or to scroll up or down while in menus. While entering names or numbers, press

or to move the cur-

sor to the left or right.

DIR

Press to display directory entries (see page 29).

MUTE/DELETE

While on a call, press to mute microphone (page

12). While reviewing the call log, press to delete an individual entry, or press and hold to clear the caller ID log (page 38). While predialing, press to delete digits from a string (see page 9).

SPEAKER

Press to activate handset speakerphone. Press again to resume normal handset use (page 9).

OFF/CLEAR

During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.

REDIAL/PAUSE

Press to view redial memory (see page 10). While entering numbers, press and hold to insert a dialing pause (see page 27).

INT

Press to initiate an intercom conversation or transfer a call (see pages 14-16).

Getting started

Quick reference guide

Feature menu

Shows a highlighted item

DIRECTORY

Using menus

Press to scroll through menu items.

Press MUTE/SELECT to select or modify a highlighted item.

Feature menu

DIRECTORY ..................................................................26

CALL LOG .....................................................................33

SETTINGS ......................................................................17

SOUNDS ........................................................................21

DISPLAY .........................................................................23

RINGER VOLUME .......................................................25

Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display

Getting started

TONE

DELETE

PAUSE

MUTE

REDIAL

TONE TONE

Parts checklist

Save your sales receipt and original packaging in case you need to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

Quick start guide

E598-2

5.8 GHz expansion handset for use with AT&T models E5901/E5902B/E5903B/ E5911/E5912B/E5913B/ E5914B/ E5921/E5922B/ E5923B/E5924B/E6001/ E6002B/E6012B/E6013B/ E6014B/E3813B

Quick start guide

Charger for cordless handset

User’s manual

E598-2

5.8 GHz expansion handset for use with AT&T models E5901/E5902B/E5903B/ E5911/E5912B/E5913B/ E5914B/ E5921/E5922B/ E5923B/E5924B/E6001/ E6002B/E6012B/E6013B/ E6014B/E3813B

User's manual

Belt clip for cordless handset

Cordless

handset

Battery for cordless handset

Power adapter for handset

Battery compartment cover

charger

Getting started

TONE

Battery installation & charging

After battery installation, the battery may have enough charge to allow for some calls. For best performance, place the handset in the charger or telephone base and allow it to charge for 16 hours before use. You can keep the battery charged by returning the handset to the charger or the telephone base after each use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about eight hours depending on environmental conditions, and the standby time when idle is approximately five days.

1. Plug the small end of the smaller power adapter into the jack on the underside of charger, then route the cord through the slot as shown.

2. Plug the large end of the smaller power adapter into an electrical outlet.

5. Slide battery compartment cover towards the center until it clicks closed.

6. The battery may have enough charge to allow for some calls. For best performance, place handset in the telephone base or charger to charge for at lease 16 hours before first use.

3. Plug the battery securely into the plug inside the handset battery compartment, matching the colorcoded label.

LOW BATTERY

Low battery indicator

Return handset to the telephone base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)

4. Place the battery and wires neatly inside the compartment.

To replace the battery, press in and downward on the tab to open the battery compartment cover. Then lift out the old battery and disconnect. Follow the instructions on this page to install and charge the new battery.

Caution: Use only the supplied rechargeable battery or AT&T replacement

battery model 27910 (part number 89-0099-00-00). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

Getting started

TONE

DELETE

PAUSE

MUTE

REDIAL

Belt clip & optional headset

Install belt clip as shown below if desired.

To release belt clip, pull and unlock one flap from the notch

Snap belt clip into notches on both sides of handset.

For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To purchase a headset, visit ourTo purchase a headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

first before detaching the whole belt clip from handset.

Plug 2.5 mm headset into jack on side of handset (beneath small rubber flap).

Getting started

Adding and registering handsets

Before using a new E598-2 handset, you must register it with your E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/ E5921/E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/ E3813B or E6014B telephone base (purchased separately). The E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/ E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/E3813BE6001/E6002B/E6012B/E6013B/E3813BE6012B/E6013B/E3813B or E6014B can accommodate up to four cordless handsets.

The handset provided with the E5901/E5911/E5921 or E6001 isE6001 is is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3 and handset 4). You can register a maximum of four handsets.

The E5902B/E5912B/E5922B/E6002B or E6012B has two handsets automatically registered as handset 1 and 2. You can register two additional handsets, which will be assigned numbers 3 and 4.

The E5903B/E5913B/E5923B/E3813B or E6013B has three handsets automatically registered as handsets 1, 2 and 3. You can register one additional handset, which will be assigned number 4.

The E5904B/E5914/E5924B/E6014B has four pre-registered handsets, so you cannot register any additional handsets to it.

Getting started

Adding and registering handsets

Before using a new E598-2 handset, you must register it with the telephone base.

NOT REGISTERED

PRESS

HNDST LOC

4 SEC ON BASE

PLEASE WAIT...

HS X

REGISTERED

12:00PM

Each handset must be registered seperately.

To register a handset to your telephone base

When first purchased, the expansion handset will show NOT REGISTERED on the screen. The new handset may need to be charged for five minutes before registering to the main telephone base.

1. Place the unregistered handset into the

telephone base. If PRESS HNDST LOC 4 SEC ON BASE does not appear on the handset screen after a few seconds, lift up handset and place it in the telephone base again.

2. On the telephone base, press and hold

HANDSET LOCATOR for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset will show PLEASE WAIT…. and will take about 10 seconds to complete the registration. The handset will show HS X REGISTERED and will beep if the

registration was successful.

NOTES:

1. If the registration was not successful the display

will show NOT REGISTERED. To reset the handset, lift the handset out of the telephone base or charger and replace it. Try the registration process again.

2. You cannot register a handset if any phone connected to your phone line is in use.

Getting started

Replacing a handset

You may need to de-register your handsets if: You have the maximum number of registered handsets (four) and you need to replace a handset.

- OR - You wish to change the designated handset number of your reg-

istered handsets. You must first de-register ALL the handsets, and then re-register

ALL the handsets you wish to use. Please read carefully through all the instructions on this page

before beginning the de-registration process.

To de-register all handsets

1. Press and hold HANDSET LOCATOR on the telephone base for about 10 seconds (until the IN USE light turns on and starts to flash), then release the HANDSET LOCATOR button.

2. Immediately press and release HANDSET LOCATOR again. You must press HANDSET LOCATOR while the IN USE light is still flashing. (The light flashes for about seven seconds.)

3. The handset(s) will show CONNECTING... and it will take about 10 seconds to complete de-registration. ALL handsets will

show NOT REGISTERED if de-registration was successful.

NOT REGISTERED

4. To re-register the handset(s) to the telephone base, follow the registration instructions on page 6-7.

NOTES:

1. If the de-registration process was not successful, you may need to reset the system and try again. To reset: pick up any registered handset and press the

PHONE/FLASH button, then press the OFF/CLEAR button and place the

handset back into the base. You may also reset by unplugging the power from the telephone base and plug it back in.

2. You cannot de-register the handset(s) if any phone connected to your phone line is in use.

TONE

DELETE

PAUSE

MUTE

REDIAL

PHONE 00:00:30

Press to make or answer a call.

Press to turn on the handfree speakerphone

Elapsed time

Press to hang up

Telephone operation

Basic operation

Making and answering calls

To answer an incoming call, press

PHONE/FLASH or SPEAKER, or any

dial pad key (0-9, * or #). To make a call, press PHONE/FLASH or

SPEAKER, then dial a number. Press

OFF/CLEAR to hang up.

On-hook dialing

To predial (preview numbers before dialing), enter numbers first, then press PHONE/FLASH or SPEAKER to dial. Press MUTE or OFF/CLEAR at any time to make corrections as you are entering numbers.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

NOTE: Pressing PHONE/FLASH to access

services from your local telephone service provider will not affect the elapsed time.

SPEAKER 00:00:49

NOTE: If a head set is plugged into the handset, you will not be able to use the handset speakerphone.

Auto off

A call will be terminated automatically by placing the handset in the telephone base or charger.

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call, press SPEAKER, then dial a number. During a call you can press

SPEAKER to switch between hands-

free speakerphone and normal handset use. Press OFF/CLEAR to hang up.

Telephone operation

TONE

DELETE

PAUSE

MUTE

REDIAL

Basic operation

REDIAL

555-1234

** PAGING **

Last number redial Before pressing PHONE/FLASH, press

REDIAL/PAUSE to display the most recently

called numbers (up to 32 digits). Press

, or REDIAL/PAUSE repeatedly to view

up to five recently called numbers. The handset will beep twice at the beginning or end of the list.

Press OFF/CLEAR to exit. Press PHONE/FLASH or SPEAKER

to redial any displayed number or press

PHONE/FLASH or SPEAKER then

REDIAL/PAUSE to call the most recently

called number (up to 32 digits). Press MUTE/DELETE to delete the displayed

number from the redial memory.

Handset locator

If you misplace the handset(s), press

HANDSET LOCATOR at the tele-

phone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it. To stop the paging tone, press PHONE/FLASH, SPEAKER, or any dial pad key (0-9, *, or #) on the handset(s), or press HANDSET LOCATOR on the telephone base.

NOTES:

1. The handset ringer volume also determines the level of the paging tone. If the handset ringer volume level is set to off (0), that handset will be silenced for all calls and paging (page 25).

During a page, if you press OFF/CLEAR or

MUTE/DELETE on a handset, the ringer of that handset

will be silenced. But the page will not be cancelled.

Telephone operation

TONE

DELETE

PAUSE

MUTE

REDIAL

Options while on calls

Volume control

Press VOLUME keys on the side of the handset to adjust listening volume. Each button press increases or decreases the volume by one level.

When you change the volume level, the new setting is saved.

Press to switch back and forth between calls.

NOTE: A maximum

of two handsets can be used on an outside call, and the other two handsets can be used on an inter com call.

Press to adjust the volume.

NOTES:

1. All volume settings, (normal handset, speakerphone, and headset) are independent.

2. When you adjust the volume to highest or lowest, you will hear a double beep.

Call waiting

If you subscribe to call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call. You can press PHONE/FLASH at any time to switch back and forth between calls.

Multiple handset use

While on a call, a person on the ringing des t inatio n h andset c a n press

PHONE/FLASH or SPEAKER to join

the conversation.

The person on either handset can press

OFF/CLEAR, or place the handset in the

telephone base or charger to drop out of the call, but the call will not be terminated until both handsets hang up.

TONE

DELETE

PAUSE

MUTE

REDIAL

Press to switch to touch tone dailing

Press to silence the ringer.

Press to silence the ringer

Telephone operation

Options while on calls

Mute

Press MUTE to silence the microphone. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE again and resume speaking.

Temporary ring silencing

Press OFF/CLEAR or MUTE/DELETE while the phone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next phone call will ring normally.

NOTE: If you have more than one handset in

use, all handsets ring with an incoming call. Press OFF/CLEAR or MUTE/DELETE on one handset will only silence the ringer of that particular handset but the other handset(s) will continue to ring.

Temporary tone dialing

If you have dial pulse (rotary) service only and have changed the telephone to pulse dial type (page 18), you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals for access to answering systems or long-distance services.

After you hang up or press PHONE/

FLASH

(to receive a call waiting call), the phone automatically returns to dial pulse (rotary) service.

TONE

DELETE

PAUSE

MUTE

REDIAL

Press to review the call log

Press to review the directory

Press to review the most recently called number

Telephone operation

Options while on calls

Last number redial accessing

While on a call, you can press REDIAL/PAUSE to review the most recently called number. To return to your call, press REDIAL/PAUSE. To call the most recently called number displayed, wait for two seconds. The number will be dailed out automatically.

NOTE: While on a call, only the most recent ly called number can be reviewed, and eras ing the entry is not allowed. For more details about the redial memory (page 10).

Directory accessing

While on a call, you can press DIR then

or to review the directory. To return

to your call, press and hold OFF/CLEAR. To dial the displayed number, press MENU/SELECT.

NOTE:NOTE: While reviewing the directory on a call, searching by name to find a specific entry, editing or deleting an entry is not allowed. For more details about the directory (page 26).

NOTE: During a call, while accessing redial memory, directory or caller ID log, pressing

OFF/CLEAR will end your call.

Caller ID log accessing

While on a call, press CID then or to review the caller ID log. To return to your call, press and hold OFF/CLEAR. To dial the displayed number, press MENU/SELECT.

NOTE:NOTE: While reviewing the caller ID log on a call, storing the call log number in the direc tory, changing dialing options or deleting is not allowed. For more details about the call log, see page 33.

TONE

DELETE

PAUSE

MUTE

REDIAL

TONE

DELETE

PAUSE

MUTE

REDIAL

INTERCOM TO:

INTERCOM

Telephone operation

Intercom

Use the intercom feature for conversations between handsets.

1. Press INT. The screen of the originating handset will show INTERCOM TO.

2. Enter the handset number of the destination handset. The display will show CALLING HANDSET X. The destination handset will ring, and its screen will show HANDSET X IS CALLING.

NOTES:

• Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CLEAR or INT.

• If the destination handset is not answered within 100 seconds or if it is in the directory or call log mode, or out of range, the originating handset will show the message UNABLE TO CALL TRY

AGAIN.

3. On the ringing destination handset, press PHONE/FLASH, INT,

SPEAKER, or any dial pad key

(0-9, * or #) to answer the intercom call.

NOTE: Pressing OFF/CLEAR or MUTE will

temporarily silence the intercom ringer.

To end the intercom call:

• Press OFF/CLEAR or INT on either handset.

-OR-

• Place either handset in the telephone base or charger.

Telephone operation

Intercom

Handling incoming calls

The telephone will beep if you receive an outside call during an intercom conversation. You can either:

• Press PHONE/FLASH to end the inter-

com call and answer the incoming call.

-OR-

• Press INT or OFF/CLEAR to discon-

nect the intercom connection without answering the incoming call. The incoming call will continue to ring.

TRANSFER TO

TONE

DELETE

PAUSE

MUTE

REDIAL

TONE

DELETE

PAUSE

MUTE

REDIAL

NOTES

1. Before the intercom call is answered, you can cancel the transfer and return to the external call by pressing OFF/CLEAR,

PHONE/FLASH, or INT.

2. If the destination handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or out of range, the originating handset will show

UNABLE TO CALL TRY AGAIN on its screen and

will automatically return to the external call.

Telephone operation

Intercom call transfer

Use the intercom feature to transfer an external call from one handset to another.

1. During a conversation with an exter-

nal call, press INT. The external call is automatically placed on hold and TRANSFER TO: is displayed on the screen. Enter the destination handset number (1, 2, 3 or 4). The originating set’s screen will show CALLING HANDSET X. The destination handset will ring, and its screen will show HANDSET X IS CALLING.

2. On the ringing destination handset,

press PHONE/FLASH, INT,

SPEAKER, or any dial pad key (0-9,

* or #) to answer the intercom call. You can now talk without the external caller hearing the conversation.

NOTES:

1. You can alternate between the intercom call and

the outside call by pressing INT on the originat- ing handset. The display will alternate between

INTERCOM and OUTSIDE to indicate which party

is active.

2. You can end the intercom call and return to the

external call by pressing PHONE/FLASH on the originating handset.

3. The person on the ringing destination handset can

join the external call by pressing PHONE/FLASH, connecting both handsets to the outside call.

4. Complete the transfer by pressing

OFF/CLEAR on the originating handset or

placing that handset in the telephone base or handset charger. The originating handset’s screen will show CALL TRANSFERRED and the other handset will automatically be connected to the external call.