AT&T E5921, E5903B, E5902B User Manual

User’s manual

TONE

E598-2

5.8 GHz expansion handset forhandset for foror use with AT&T models E5901/ E5901/ E5902B/E5903B/ E5911/E5911/ E5912B/E5913B/E5914B/ E5921/E5922B/E5923B/E5924B/ E6001/E6002B/E6012B/E6013B/

E6014B/E3813B

Congratulations

on purchasing your new AT&T product.

Before using this AT&T product, please

read the Important safety instructions

on pages 50 to 53 of this manual

Please thoroughly read the user’s

manual for all the feature operation

and troubleshooting information you

need to install and operate your new

AT&T product. For customer service

or product information, please visit

our website at www.telephones.att.com

or call 1 (800) 222-3111.

In Canada dial 1 (866) 288-4268.

Model #: E598-2

Product name: 5.8GHz expansion handset

Serial #:

(found on the bottom of the charger)

Purchase date:

Place of purchase:

The ENERGY STARR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STARR label indicating it meets the latest energy efficiency guidelines.

You must charge the battery and register the handset before use.

For customer service or product information, please visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

NOTE: Your product may be shipped with a protective sticker covering the handset or base display, remove it before use.

STOP!

See page 4

for easy instructions.

Table of contents

Quick reference guide ..........................1

Parts checklist...........................................3

Battery installation & charging.........4

Belt clip & optional headset ..............5

Adding and registering handsets ....6

Replacing a handset ..............................8

Basic operation ........................................9

Options while on calls .......................11

Intercom ....................................................14

Intercom call transfer .........................16

Settings .....................................................17

Sounds ....................................................... 21

Display .......................................................23

Ringer volume ........................................ 25

Directory ................................................... 26

New directory entries .........................27

Directory search ....................................29

To dial, delete or change

entries .................................................. 31

Caller ID .................................................... 33

To review the call log ........................ 37

Screen icons,

indicator lights & tones ...............39

Handset display

screen messages ............................ 40

Troubleshooting .................................... 42

Important safety instructions .........50

FCC Part 68 and ACTA.......................54

FCC Part 15 ............................................. 56

Limited warranty ...................................57

Technical specifications .................... 61

Index ........................................................... 62

Getting started

TONE

DELETE

PAUSE

MUTE

REDIAL

Quick reference guide

Handset

CID

Press to display caller ID information (page

33).

PHONE/FLASH

Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated (page 11).

CENTER

LEFT

RIGHT

DOWN

MENU/SELECT

Pre s s t o d ispl a y t h e menu. Once in the menu, press to select an item or save an entry or setting. Press or to scroll up or down while in menus. While entering names or numbers, press

or to move the cur-

sor to the left or right.

DIR

Press to display directory entries (see page 29).

MUTE/DELETE

While on a call, press to mute microphone (page

12). While reviewing the call log, press to delete an individual entry, or press and hold to clear the caller ID log (page 38). While predialing, press to delete digits from a string (see page 9).

SPEAKER

Press to activate handset speakerphone. Press again to resume normal handset use (page 9).

OFF/CLEAR

During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.

REDIAL/PAUSE

Press to view redial memory (see page 10). While entering numbers, press and hold to insert a dialing pause (see page 27).

INT

Press to initiate an intercom conversation or transfer a call (see pages 14-16).

Getting started

Quick reference guide

Feature menu

Shows a highlighted item

DIRECTORY

Using menus

Press to scroll through menu items.

Press MUTE/SELECT to select or modify a highlighted item.

Feature menu

DIRECTORY ..................................................................26

CALL LOG .....................................................................33

SETTINGS ......................................................................17

SOUNDS ........................................................................21

DISPLAY .........................................................................23

RINGER VOLUME .......................................................25

Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display

Getting started

TONE

DELETE

PAUSE

MUTE

REDIAL

TONE TONE

Parts checklist

Save your sales receipt and original packaging in case you need to ship your telephone for warranty service.

Check to make sure the telephone package includes the following:

Quick start guide

E598-2

5.8 GHz expansion handset for use with AT&T models E5901/E5902B/E5903B/ E5911/E5912B/E5913B/ E5914B/ E5921/E5922B/ E5923B/E5924B/E6001/ E6002B/E6012B/E6013B/ E6014B/E3813B

Quick start guide

Charger for cordless handset

User’s manual

E598-2

5.8 GHz expansion handset for use with AT&T models E5901/E5902B/E5903B/ E5911/E5912B/E5913B/ E5914B/ E5921/E5922B/ E5923B/E5924B/E6001/ E6002B/E6012B/E6013B/ E6014B/E3813B

User's manual

Belt clip for cordless handset

Cordless

handset

Battery for cordless handset

Power adapter for handset

Battery compartment cover

charger

Getting started

TONE

Battery installation & charging

After battery installation, the battery may have enough charge to allow for some calls. For best performance, place the handset in the charger or telephone base and allow it to charge for 16 hours before use. You can keep the battery charged by returning the handset to the charger or the telephone base after each use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about eight hours depending on environmental conditions, and the standby time when idle is approximately five days.

1. Plug the small end of the smaller power adapter into the jack on the underside of charger, then route the cord through the slot as shown.

2. Plug the large end of the smaller power adapter into an electrical outlet.

5. Slide battery compartment cover towards the center until it clicks closed.

6. The battery may have enough charge to allow for some calls. For best performance, place handset in the telephone base or charger to charge for at lease 16 hours before first use.

3. Plug the battery securely into the plug inside the handset battery compartment, matching the colorcoded label.

LOW BATTERY

Low battery indicator

Return handset to the telephone base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)

4. Place the battery and wires neatly inside the compartment.

To replace the battery, press in and downward on the tab to open the battery compartment cover. Then lift out the old battery and disconnect. Follow the instructions on this page to install and charge the new battery.

Caution: Use only the supplied rechargeable battery or AT&T replacement

battery model 27910 (part number 89-0099-00-00). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

Getting started

TONE

DELETE

PAUSE

MUTE

REDIAL

Belt clip & optional headset

Install belt clip as shown below if desired.

To release belt clip, pull and unlock one flap from the notch

Snap belt clip into notches on both sides of handset.

For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To purchase a headset, visit ourTo purchase a headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

first before detaching the whole belt clip from handset.

Plug 2.5 mm headset into jack on side of handset (beneath small rubber flap).

Getting started

Adding and registering handsets

Before using a new E598-2 handset, you must register it with your E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/ E5921/E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/ E3813B or E6014B telephone base (purchased separately). The E5901/E5902B/E5903B/E5911/E5912B/E5913B/E5914B/E5921/ E5922B/E5923B/E5924B/E6001/E6002B/E6012B/E6013B/E3813BE6001/E6002B/E6012B/E6013B/E3813BE6012B/E6013B/E3813B or E6014B can accommodate up to four cordless handsets.

The handset provided with the E5901/E5911/E5921 or E6001 isE6001 is is automatically registered as handset 1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3 and handset 4). You can register a maximum of four handsets.

The E5902B/E5912B/E5922B/E6002B or E6012B has two handsets automatically registered as handset 1 and 2. You can register two additional handsets, which will be assigned numbers 3 and 4.

The E5903B/E5913B/E5923B/E3813B or E6013B has three handsets automatically registered as handsets 1, 2 and 3. You can register one additional handset, which will be assigned number 4.

The E5904B/E5914/E5924B/E6014B has four pre-registered handsets, so you cannot register any additional handsets to it.

Getting started

Adding and registering handsets

Before using a new E598-2 handset, you must register it with the telephone base.

NOT REGISTERED

PRESS

HNDST LOC

4 SEC ON BASE

PLEASE WAIT...

HS X

REGISTERED

12:00PM

Each handset must be registered seperately.

To register a handset to your telephone base

When first purchased, the expansion handset will show NOT REGISTERED on the screen. The new handset may need to be charged for five minutes before registering to the main telephone base.

1. Place the unregistered handset into the

telephone base. If PRESS HNDST LOC 4 SEC ON BASE does not appear on the handset screen after a few seconds, lift up handset and place it in the telephone base again.

2. On the telephone base, press and hold

HANDSET LOCATOR for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset will show PLEASE WAIT…. and will take about 10 seconds to complete the registration. The handset will show HS X REGISTERED and will beep if the

registration was successful.

NOTES:

1. If the registration was not successful the display

will show NOT REGISTERED. To reset the handset, lift the handset out of the telephone base or charger and replace it. Try the registration process again.

2. You cannot register a handset if any phone connected to your phone line is in use.

Getting started

Replacing a handset

You may need to de-register your handsets if: You have the maximum number of registered handsets (four) and you need to replace a handset.

- OR - You wish to change the designated handset number of your reg-

istered handsets. You must first de-register ALL the handsets, and then re-register

ALL the handsets you wish to use. Please read carefully through all the instructions on this page

before beginning the de-registration process.

To de-register all handsets

1. Press and hold HANDSET LOCATOR on the telephone base for about 10 seconds (until the IN USE light turns on and starts to flash), then release the HANDSET LOCATOR button.

2. Immediately press and release HANDSET LOCATOR again. You must press HANDSET LOCATOR while the IN USE light is still flashing. (The light flashes for about seven seconds.)

3. The handset(s) will show CONNECTING... and it will take about 10 seconds to complete de-registration. ALL handsets will

show NOT REGISTERED if de-registration was successful.

NOT REGISTERED

4. To re-register the handset(s) to the telephone base, follow the registration instructions on page 6-7.

NOTES:

1. If the de-registration process was not successful, you may need to reset the system and try again. To reset: pick up any registered handset and press the

PHONE/FLASH button, then press the OFF/CLEAR button and place the

handset back into the base. You may also reset by unplugging the power from the telephone base and plug it back in.

2. You cannot de-register the handset(s) if any phone connected to your phone line is in use.

TONE

DELETE

PAUSE

MUTE

REDIAL

PHONE 00:00:30

Press to make or answer a call.

Press to turn on the handfree speakerphone

Elapsed time

Press to hang up

Telephone operation

Basic operation

Making and answering calls

To answer an incoming call, press

PHONE/FLASH or SPEAKER, or any

dial pad key (0-9, * or #). To make a call, press PHONE/FLASH or

SPEAKER, then dial a number. Press

OFF/CLEAR to hang up.

On-hook dialing

To predial (preview numbers before dialing), enter numbers first, then press PHONE/FLASH or SPEAKER to dial. Press MUTE or OFF/CLEAR at any time to make corrections as you are entering numbers.

The screen displays the elapsed time as you talk (in hours, minutes and seconds).

NOTE: Pressing PHONE/FLASH to access

services from your local telephone service provider will not affect the elapsed time.

SPEAKER 00:00:49

NOTE: If a head set is plugged into the handset, you will not be able to use the handset speakerphone.

Auto off

A call will be terminated automatically by placing the handset in the telephone base or charger.

Hands-free speakerphone calls

To answer a call, press SPEAKER. To make a call, press SPEAKER, then dial a number. During a call you can press

SPEAKER to switch between hands-

free speakerphone and normal handset use. Press OFF/CLEAR to hang up.

Telephone operation

TONE

DELETE

PAUSE

MUTE

REDIAL

Basic operation

REDIAL

555-1234

** PAGING **

Last number redial Before pressing PHONE/FLASH, press

REDIAL/PAUSE to display the most recently

called numbers (up to 32 digits). Press

, or REDIAL/PAUSE repeatedly to view

up to five recently called numbers. The handset will beep twice at the beginning or end of the list.

Press OFF/CLEAR to exit. Press PHONE/FLASH or SPEAKER

to redial any displayed number or press

PHONE/FLASH or SPEAKER then

REDIAL/PAUSE to call the most recently

called number (up to 32 digits). Press MUTE/DELETE to delete the displayed

number from the redial memory.

Handset locator

If you misplace the handset(s), press

HANDSET LOCATOR at the tele-

phone base. This starts the paging tone at the handset(s) for 60 seconds to help you locate it. To stop the paging tone, press PHONE/FLASH, SPEAKER, or any dial pad key (0-9, *, or #) on the handset(s), or press HANDSET LOCATOR on the telephone base.

NOTES:

1. The handset ringer volume also determines the level of the paging tone. If the handset ringer volume level is set to off (0), that handset will be silenced for all calls and paging (page 25).

During a page, if you press OFF/CLEAR or

MUTE/DELETE on a handset, the ringer of that handset

will be silenced. But the page will not be cancelled.

Telephone operation

TONE

DELETE

PAUSE

MUTE

REDIAL

Options while on calls

Volume control

Press VOLUME keys on the side of the handset to adjust listening volume. Each button press increases or decreases the volume by one level.

When you change the volume level, the new setting is saved.

Press to switch back and forth between calls.

NOTE: A maximum

of two handsets can be used on an outside call, and the other two handsets can be used on an inter com call.

Press to adjust the volume.

NOTES:

1. All volume settings, (normal handset, speakerphone, and headset) are independent.

2. When you adjust the volume to highest or lowest, you will hear a double beep.

Call waiting

If you subscribe to call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press PHONE/FLASH to put your current call on hold and take the new call. You can press PHONE/FLASH at any time to switch back and forth between calls.

Multiple handset use

While on a call, a person on the ringing des t inatio n h andset c a n press

PHONE/FLASH or SPEAKER to join

the conversation.

The person on either handset can press

OFF/CLEAR, or place the handset in the

telephone base or charger to drop out of the call, but the call will not be terminated until both handsets hang up.

TONE

DELETE

PAUSE

MUTE

REDIAL

Press to switch to touch tone dailing

Press to silence the ringer.

Press to silence the ringer

Telephone operation

Options while on calls

Mute

Press MUTE to silence the microphone. You will be able to hear the caller, but your caller will not be able to hear you until you press MUTE again and resume speaking.

Temporary ring silencing

Press OFF/CLEAR or MUTE/DELETE while the phone is ringing to silence the ringer temporarily. This will silence the ringer without disconnecting the call. The next phone call will ring normally.

NOTE: If you have more than one handset in

use, all handsets ring with an incoming call. Press OFF/CLEAR or MUTE/DELETE on one handset will only silence the ringer of that particular handset but the other handset(s) will continue to ring.

Temporary tone dialing

If you have dial pulse (rotary) service only and have changed the telephone to pulse dial type (page 18), you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals for access to answering systems or long-distance services.

After you hang up or press PHONE/

FLASH

(to receive a call waiting call), the phone automatically returns to dial pulse (rotary) service.

TONE

DELETE

PAUSE

MUTE

REDIAL

Press to review the call log

Press to review the directory

Press to review the most recently called number

Telephone operation

Options while on calls

Last number redial accessing

While on a call, you can press REDIAL/PAUSE to review the most recently called number. To return to your call, press REDIAL/PAUSE. To call the most recently called number displayed, wait for two seconds. The number will be dailed out automatically.

NOTE: While on a call, only the most recent ly called number can be reviewed, and eras ing the entry is not allowed. For more details about the redial memory (page 10).

Directory accessing

While on a call, you can press DIR then

or to review the directory. To return

to your call, press and hold OFF/CLEAR. To dial the displayed number, press MENU/SELECT.

NOTE:NOTE: While reviewing the directory on a call, searching by name to find a specific entry, editing or deleting an entry is not allowed. For more details about the directory (page 26).

NOTE: During a call, while accessing redial memory, directory or caller ID log, pressing

OFF/CLEAR will end your call.

Caller ID log accessing

While on a call, press CID then or to review the caller ID log. To return to your call, press and hold OFF/CLEAR. To dial the displayed number, press MENU/SELECT.

NOTE:NOTE: While reviewing the caller ID log on a call, storing the call log number in the direc tory, changing dialing options or deleting is not allowed. For more details about the call log, see page 33.

TONE

DELETE

PAUSE

MUTE

REDIAL

TONE

DELETE

PAUSE

MUTE

REDIAL

INTERCOM TO:

INTERCOM

Telephone operation

Intercom

Use the intercom feature for conversations between handsets.

1. Press INT. The screen of the originating handset will show INTERCOM TO.

2. Enter the handset number of the destination handset. The display will show CALLING HANDSET X. The destination handset will ring, and its screen will show HANDSET X IS CALLING.

NOTES:

• Before the intercom call is answered, you can cancel the intercom call by pressing OFF/CLEAR or INT.

• If the destination handset is not answered within 100 seconds or if it is in the directory or call log mode, or out of range, the originating handset will show the message UNABLE TO CALL TRY

AGAIN.

3. On the ringing destination handset, press PHONE/FLASH, INT,

SPEAKER, or any dial pad key

(0-9, * or #) to answer the intercom call.

NOTE: Pressing OFF/CLEAR or MUTE will

temporarily silence the intercom ringer.

To end the intercom call:

• Press OFF/CLEAR or INT on either handset.

-OR-

• Place either handset in the telephone base or charger.

Telephone operation

Intercom

Handling incoming calls

The telephone will beep if you receive an outside call during an intercom conversation. You can either:

• Press PHONE/FLASH to end the inter-

com call and answer the incoming call.

-OR-

• Press INT or OFF/CLEAR to discon-

nect the intercom connection without answering the incoming call. The incoming call will continue to ring.

TRANSFER TO

TONE

DELETE

PAUSE

MUTE

REDIAL

TONE

DELETE

PAUSE

MUTE

REDIAL

NOTES

1. Before the intercom call is answered, you can cancel the transfer and return to the external call by pressing OFF/CLEAR,

PHONE/FLASH, or INT.

2. If the destination handset does not answer the intercom call within 100 seconds, or if the other handset is in the directory or call log mode, or out of range, the originating handset will show

UNABLE TO CALL TRY AGAIN on its screen and

will automatically return to the external call.

Telephone operation

Intercom call transfer

Use the intercom feature to transfer an external call from one handset to another.

1. During a conversation with an exter-

nal call, press INT. The external call is automatically placed on hold and TRANSFER TO: is displayed on the screen. Enter the destination handset number (1, 2, 3 or 4). The originating set’s screen will show CALLING HANDSET X. The destination handset will ring, and its screen will show HANDSET X IS CALLING.

2. On the ringing destination handset,

press PHONE/FLASH, INT,

SPEAKER, or any dial pad key (0-9,

* or #) to answer the intercom call. You can now talk without the external caller hearing the conversation.

NOTES:

1. You can alternate between the intercom call and

the outside call by pressing INT on the originat- ing handset. The display will alternate between

INTERCOM and OUTSIDE to indicate which party

is active.

2. You can end the intercom call and return to the

external call by pressing PHONE/FLASH on the originating handset.

3. The person on the ringing destination handset can

join the external call by pressing PHONE/FLASH, connecting both handsets to the outside call.

4. Complete the transfer by pressing

OFF/CLEAR on the originating handset or

placing that handset in the telephone base or handset charger. The originating handset’s screen will show CALL TRANSFERRED and the other handset will automatically be connected to the external call.

DIRECTORY

SETTINGS

SETTINGS LANGUAGE DIAL TYPE CLOCK SETTING

Telephone operation

Settings

In the SETTINGS menu, you can change the language, dial type, and clock setting. You can also clear the voice mail indication.

1. Press MENU/SELECT in idle mode to

enter the feature menu.

2. Press to highlight SETTINGS, then

press

MENU/SELECT to enter the SETTINGS

menu.

3. Press or to scroll through the

SETTINGS menu, then press

MENU/SELECT to select the desired

option.

NOTE: Press OFF/CLEAR to cancel an opera-

tion, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.

SETTINGS LANGUAGE DIAL TYPE CLOCK SETTING

LANGUAGE ENGLISH FRANCAIS ESPANOL

Language

In this menu, you can select the language used in all screen displays.

1. In the SETTINGS menu, press or to highlight LANGUAGE, then press

MENU/SELECT.

2. Press or to highlight ENGLISH, FRANCAIS or ESPANOL.

3. Press MENU/SELECT to save your preference.

Telephone operation

Settings

Dial type

SETTINGS

LANGUAGE DIAL TYPE CLOCK SETTING

DIAL TYPE

TONE

PULSE

DIRECTORY

SETTINGS

In this menu, you can choose TONE or PULSE (rotary service) dialing. The fac-

tory default setting is TONE. Change this to PULSE only if you do not have touchtone dialing service.

1. In the SETTINGS menu, press or

to highlight DIAL TYPE, then press

MENU/SELECT.

2. Press or to highlight TONE or PULSE.

3. Press MENU/SELECT to save your preference.

NOTE: Changing the dial type on one handset

will change the dial type on all registered handsets.

Clock setting

If you subscribe to caller ID service provided by your local telephone company, the time will automatically be set by an incoming call.

In this menu, you can choose to set the time displayed on the handset screen.

1. Press MENU/SELECT in idle mode to enter the feature menu.

2. Press to highlight SETTINGS, then press MENU/SELECT to enter the SETTINGS menu.

Telephone operation

Settings

SETTINGS

LANGUAGE DIAL TYPE

CLOCK SETTING

12:00AM

CLOCK SETTING

06:00AM

CLOCK SETTING

06:45AM

3. Press or to highlight CLOCK SETTING, then press MENU/SELECT.

4. Use the dial pad keys (0-9) to enter two digits for the hour (01-12). You can also press or to set the hour.

5. Press MENU/SELECT.

6. Use the dial pad keys (0-9) to enter two digits for the minute (00-59). You can also press or to set the minute.

7. Press MENU/SELECT.

8. Press or to set AM or PM.

9. Press MENU/SELECT to confirm the clock setting.

NOTE: Caller ID provides the time. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company (page 34).

Clear voice mail indication

If you subscribe to voice mail services provided by your local telephone company, the VOICEMAIL light on the telephone base will flash and NEW VOICE MAIL and the icon will appear on all handset screens when you have new voice mail.

DIRECTORY

SETTINGS

SETTING DIAL TYPE CLOCK SETTING

CLR VOICE MAIL

TURN INDICATOR

OFF?

Telephone operation

Settings

To manually turn off the NEW VOICE MAIL mes s a g e , the i c o n and VOICEMAIL light:

1. Press MENU/SELECT in idle mode to

enter the feature menu.

2. PressPress to highlight SETTINGS, then press MENU/SELECT to enter the SETTINGS menu.

3. Press or to highlight CLR VOICE MAIL.

4. Press MENU/SELECT.

5. Press MENU/SELECT again to remove the disp lay ed message, or press

OFF/CLEAR to exit.

NOTES:

1. This only turns off the displayed NEW VOICE MAIL indicator, the icon and VOICEMAIL li ght ; it doe s no t de let e th e vo ice mail message(s). Use this feature when the telephone indicates there is voice mail when you have none or you have accessed your voice mail from a different telephone line (while away from home). If there actually is a new voice mail message, your local telephone company will continue to send the signal which turns the displayed

NEW VOICE MAIL message, icon and the VOICEMAIL light back on.

2. Telephone company voice mail may alert you to new messages with stutter, (broken) dial tone. Contact your telephone company for more details.

DIRECTORY

Telephone operation

Sounds

In the SOUNDS menu, you can choose one of ten ringer melodies, and turn the key tone on or off.

NOTE: Press OFF/CLEAR to cancel an opera-

tion, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.

Ringer melody

To choose a ringer melody:

1. Press MENU/SELECT in idle mode to

enter the feature menu.

SOUNDS

SOUNDS RINGER MELODY KEY TONE

RINGER MELODY MELODY 0 MELODY 1 MELODY 2

2. Use the , , and/or keys to high-

light SOUNDS, then press MENU/SELECT to enter SOUNDS menu.

3. Press MENU/SELECT again to select RINGER MELODY.

4. Press or to hear the melody options.

5. Press MENU/SELECT to save your preference.

DIRECTORY

SOUNDS

Telephone operation

Sounds

Key tone

The handset is preset to beep with each key press. If you turn off the KEY TONE, there will be no beeps when keys are pressed.

To turn the KEY TONE on or off:

1. Press MENU/SELECT in idle mode to

enter the feature menu.

SOUNDS RINGER MELODY KEY TONE

KEY TONE ON OFF

2. Use the , , and/or keys to high-

light SOUNDS, then press MENU/SELECT to enter the SOUNDS menu.

3. Press to highlight KEY TONE, then press MENU/SELECT to select KEY

TONE.

4. Press or to highlight ON or OFF.

5. Press MENU/SELECT to save your preference.

DIRECTORY

DISPLAY

DISPLAY WALLPAPER CONTRAST

Telephone operation

Display

In the DISPLAY menu, you can select an image to be displayed as wallpaper. You can also adjust the contrast to one of five levels to suit different lighting conditions.

NOTE: Press OFF/CLEAR to cancel an opera-

tion, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.

Wallpaper

To choose a wallpaper for the handset:

1. Press MENU/SELECT in idle mode to

enter the feature menu.

2. Use the , , and/or keys to high-

light DISPLAY, then press MENU/SELECT to enter the DISPLAY menu.

3. Press MENU/SELECT again to select

WALLPAPER.

4. Press or to see the wallpaper options.

5. Press MENU/SELECT to save your prefer- ence.

NOTES:

The text and text background color may be changed

automatically with each wallpaper selection.

2. When the handset is idle and no keys have been pressed for 15 seconds, the handset display background will become black. If the handset is not in the telephone base or charger, the screen will become entirely black to save battery power. If the handset is charging, the screen

background will become black and will show the

clock and XX MISSED CALLS (if there are new calls in the caller ID log).

DIRECTORY

DISPLAY

Telephone operation

Display

Contrast

To adjust the screen contrast on the handset:

1. Press MENU/SELECT in idle mode to

enter the feature menu.

2. Use the , , and/or keys to high-

light DISPLAY, then press MENU/SELECT to enter the DISPLAY menu.

DISPLAY WALLPAPER CONTRAST

CONTRAST

3. Press to highlight CONTRAST, then press MENU/SELECT.

4. Press or to adjust the screen contrast.

5. Press MENU/SELECT to save your prefer- ence.

DIRECTORY

TONE

DELETE

PAUSE

MUTE

REDIAL

Telephone operation

Ringer volume

In this menu, you can set the ringer volume level (1-6), or turn the ringer off (0). When the ringer is turned off, the will appear on the handset screen.

RINGER VOLUME

- OR -

Press to adjust the ringer volume

NOTE: Press OFF/CLEAR to cancel an opera-

tion, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.

To adjust the RINGER VOLUME:

1. Press MENU/SELECT in idle mode to

enter the feature menu.

2. Use the , , and/or keys to

highlight RINGER VOLUME, then press

MENU/SELECT to enter the RINGER

VOLUME menu.

3. Press or to hear the ringer levels.

4. Press MENU/SELECT to save your prefer-

ence.

-OR-

When t h e han d s e t is i dle, p res s VOLUME on the right side of the handset to change the ringer volume.

NOTE: The ringer volume level also deter-

mines the ringer volume for intercom calls (pages 14-15) and the paging tone when initi ating the handset locator feature (page 10). If the ringer volume level is set to off (0) on a handset, that handset is silenced for all incoming calls and paging.

TONE

DELETE

PAUSE

MUTE

REDIAL

DIRECTORY

Pat Williams

5551234

Directory

Shared directory

The directory is stored in the telephone base, and is shared by all handsets. Changes made to the directory at any one handset will be reflected in all.

NOTE: When one handset is offhook and another handset is in idle mode, both hand sets can view caller ID log and directory at the same time.

Memory capacity

The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters. A convenient search feature can help you find and dial numbers quickly (pages 29-

30).

If all memory locations are in use, the screen will display LIST FULL. You will not be able to store a new number until you delete an existing one.

Exiting the directory

Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.

If you pause for too long while creating an entry, the procedure will time out and you will have to begin again.

DIRECTORY

REVIEW

STORE

Directory

New directory entries

To create and store a new directory entry

1. Press MENU/SELECT in idle mode to

enter the feature menu.

2. Press MENU/SELECT again to enter the DIRECTORY menu.

3. Press to highlight STORE.

4. Press MENU/SELECT.

DIRECTORY

ENTER NUMBER

555-1234

5. Enter the telephone number when prompted.

• Use the dial pad to enter up to 32

digits.

– Press or to move the

cursor to the left or right.

– Press MUTE/DELETE to erase num-

bers.

– Press and hold REDIAL/PAUSE

to enter a three-second dialing pause.

-OR-

• Copy a number from redial by press ing REDIAL/PAUSE then press or

to locate the number to copy.

Press MENU/SELECT to copy the number.

Dial Key

Characters by number of key presses

3 4 5 6 7 8 9 0 0

# , .- &‘

? ! / ( )

1 1 A B C 2

a b c 3 d e f 4 g h i 5 j k l 6 m n o S 7 p q 8

t u v

Z 9 w xrysz

D E F G H

J K

M N O

P Q R T U V

space

X Y

3 4 5 6 7 8 9

DIRECTORY

ENTER NAME Pat Williams

NOTE: The handset will automatically cap italize the first letter of every word.

Directory

New directory entries

6. Pre ss M ENU /SE LECT to save the

numbe r. T h e dis p l a y will show ALREADY SAVED if the number is already in the directory.

NOTE: Each line can hold 16 digits, so if you enter a number longer than 16 digits, the numbers will be displayed in the following line.

7. Enter the name when prompted.

Use the dial pad to enter a name (up

to 16 characters). Each time a key is pressed, the character on that key will be displayed. Additional key presses will produce other characters on that key. See the chart below.

– Press or to move the cursor

to the left or right.

–

Press MUTE/DELETE to erase letters.

DIRECTORY

Pat Williams

5551234

8. Press MENU/SELECT to store your new

directory entry. The name and the telephone number will then be shown on the screen. To change it later, see page

32.

DIRECTORY

Andrew

5556789

DIRECTORY

Barbara

5559876

NOTE:

Press OFF/CLEAR at

anytime to exit the directory.

Directory

Directory search

To browse through the directory

1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries.

2. Press or to browse through the directory. Entries will be displayed alphabetically by the first letter in the name.

NOTES:

1. Press OFF/CLEAR at anytime to exit the directory.

2. You can also display the first listing in the directory by first pressing MENU/SELECT, then

MENU/SELECT to choose DIRECTORY, then press MENU/SELECT again to choose REVIEW.

To search by name

1. Press DIR in idle mode to display the first listing in the directory. DIRECTORY EMPTY will be displayed if there are no directory entries.

2. When a name entry is displayed, press a dial pad keys (2-9) to start a quick name search.

The directory will display the first name

beginning with the first letter associated with the dial pad key, if there is an entry in the directory that begins with that letter.

Directory

Directory search

3. To see other names that start with the letters on the dial pad key, keep pressing the key. The names will be shown in alphabetical order.

For example, if you have name entries Jennifer, Jessie, Kevin and Linda in your directory:

• If you press 5 (JKL) once, you will see Jennifer.

• If you press 5 (JKL) twice, you will see Jessie.

• If you press 5 (JKL) three times, you will see Kevin.

• If you press 5 (JKL) four times, you will see Linda.

• If you press 5 (JKL) five times, you will see Jennifer again.

NOTES:

1. If there is no name entry matching the first letter of the key you press, you will see a name entry that matches the second letter of the key.

2. If you press a key (2-9) and there is no name entry to match those letters, the directory will show the entry that matches the next available letter in the directory.

Directory

To dial, delete or change entries

To dial, delete or change a directory entry (name and number), the entry must be displayed on the handset. Use directory search (pages 29-30) to display an entry.

To dial a displayed number

When a directory entry is displayed, press

PHONE/FLASH or SPEAKER to dial the

displayed number.

To delete an entry

When a directory entry is displayed, press

MUTE/DELETE to delete the displayed entry

from the directory. Once deleted, an entry cannot be retrieved

Directory

To dial, delete or change entries

To change an entry

DIRECTORY

Andrew

5556789

DIRECTORY

EDIT NUMBER

555-6789

DIRECTORY EDIT NAME Andy

DIRECTORY

Andy

5551234

When a directory entry is displayed:

1. Press MENU/SELECT to modify the entry. You will be prompted to EDIT NUMBER.

• Press the dial pad keys to add digits.

• Press MUTE/DELETE to erase digits.

• Press or to move the cursor.

• Press and hold REDIAL/PAUSE to add a three-second pause if desired.

• PressPress REDIAL/PAUSE, then or to scroll to a previously dialed num- ber. Press MENU/SELECT to add the redial number to the entry.

2. Press MENU/SELECT. You will be prompt-You will be prompt- ed to EDIT NAME.

• Press the dial pad keys to add characters (page 28).

• Press MUTE/DELETE to erase characters.

• Press or to move the cursor.

3. Press MENU/SELECT to confirm.

TONE

DELETE

PAUSE

MUTE

REDIAL

CHRISTINE SMITH

908-555-0100

NOV23

10:01AM

Caller ID operation

Caller ID

Information about caller ID with call waiting

This product has a caller ID with call waiting feature that works with service from your local telephone service provider.

Caller ID with call waiting lets you see who is calling before answering the phone, even when you’re on another call.

You may need to change your telephone service to use this feature. telephone service provider if:

• You have both caller ID and call waiting, but as separate services (you may need combined service).

• You have only caller ID service, or only call waiting service.

• You don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to either caller ID or combined caller ID with call waiting service.

There are fees for caller ID services, and they may not be available in all areas.

Depending on your service, you may see the caller’s number, or the caller’s name and number. This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. The time and date are sent by the service provider along with the call information.

Contact your

TONE

DELETE

PAUSE

MUTE

REDIAL

CHRISTINE SMITH

908-555-0100

NOV23

10:01AM

Caller ID operation

Caller ID

Shared caller ID log

The caller ID log is stored in the telephone base, and is shared by all handsets. Changes made at any one handset

will be reflected in all.

NOTE: When one handset is offhook and another handset is in idle mode, both hand sets can view caller ID log and directory at the same time.

How caller ID works

If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring.

Caller’s name

Caller’s number

CALL LOG NEW

CHRISTINE SMITH

908-555-0100

NOV 23 10:01AM

Date of call

Information about the last 50 incoming calls is stored in the call log. You can review the call log to find out who has called, easily return the call, or copy the caller’s name and number into your directory.

When the call log is full, the oldest entry is deleted to make room for new incoming call information.

If you answer a call before the information appears on the screen, it will not be saved in the call log.

Appears when the call is missed and un-reviewed.

Time of call

NOTE: Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

TONE

DELETE

PAUSE

MUTE

REDIAL

Chris

908-555-0100

NOV23 10:01AM

Caller ID operation

Caller ID

Memory match

Names of callers will be displayed only if the information is provided by your local telephone company.

If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen will match the corresponding name as you entered it into your directory.

For example, if Christine Smith calls, her name will appear as Chris if this is how you entered it into your directory.

NOTE: The number shown by your caller ID will be in the format sent by the phone company. The phone company usually delivers ten-digit phone numbers (area code plus phone number). If the tele phone number of the person calling does not exact ly match a number in your directory, the name will appear as delivered by the phone company. For example if the phone company includes the area code and the directory number does not, the name will appear as delivered by the phone company.

HANDSET 1

4 MISSED CALLS

10:01 AM

Caller ID operation

Caller ID

Missed calls

When a handset is in idle mode and has calls that have not been reviewed, its screen will show XX MISSED CALLS.

Any entries w hich h a ve n o t been reviewed will be counted as MISSED CALLS when the phone is idle. Each time a call log entry marked NEW is reviewed, the number of missed calls decreases by one.

If you have too many missed calls and you don’t want to review them one by one, but you still want to keep them in the call log, you can press and hold

OFF/CLEAR for four seconds when the

handset is idle. All the entries in the caller ID log will be considered old (have been reviewed), and the missed calls counter is reset to 0.

Caller ID operation

To review the call log

HANDSET 1

4 MISSED CALLS

4:30 PM

10:31AM

10:11AM

NEW

CALL LOG

Pat Williams

555-1234

NOV 23

CALL LOG

Chris Thompson

908-555-0100

NOV 23 10:21AM

CALL LOG

Jeffrey Adams

555-9876

NOV 23

To review the call log

Press CID to review the call log. The call log displays the caller ID entries in reverse chronological order. The most recent call is displayed first. Use or to scroll through the list as shown at left.

To return a call

Press PHONE/FLASH or SPEAKER to call the number as displayed.

Caller ID numbers may appear with an area code that may not be required for local calls, or without a 1 that may be needed for long distance calls. If the number displayed is not in the correct format, you can change how it is dialed.

To change the number before calling, press # repeatedly to see different dialing options (you can choose to dial with or without an area code, and with or without the 1), then press PHONE/FLASH or

SPEAKER to place the call.

The various dialing options are:

880-8808

1-880-8808 808-880-8808

1-808-880-8808

Caller ID operation

To review the call log

Other options

•

Press MUTE/DELETE to delete the dis- played entry from the call log.

• Press and hold MUTE/DELETE to delete

all entries from the call log. When asked to confirm, press MENU/SELECT to clear the call log of all entries, or press OFF/CLEAR to exit and leave all call log entries intact.

• Press MENU/SELECT to copy this entry

into your directory. If the name or number is not provided, you will be prompted to enter them (page 28).

NOTE: If both the name and number are not

provided, UNABLE TO SAVE will be displayed.

Appendix

TONE

DELETE

PAUSE

MUTE

REDIAL

TONE

DELETE

PAUSE

MUTE

REDIAL

Screen icons, indicator lights & tones

Screen icons & alert tones

Screen icons

The handset is in use.

The handset speakerphone is in use.

HANDSET 1

6 MISSED CALLS

12:45PM

Handset alert tones

Two short beeps

Four short beeps

Two beeps

Confirmation tone

When you attempt to change the volume when it is already at its highest or lowest setting.

Low battery warning.

Out of range during off-hook.

Programming command completed successfully.

The handset headset phone is in use.

Microphone is muted.

There are new voice mail messages.

Ringer off.

Battery charging (animated display). Low battery (flashing); place handset in

telephone base or charger to recharge. Missed and un-reviewed calls.

Indicator lights

CHARGE

On when handset is charging in the charger.

SPEAKER

On when speakerphone is in use.

Appendix

TONE

DELETE

PAUSE

MUTE

REDIAL

Handset display screen messages

Screen display messages

PHONE

ENDED CALL LOG

EMPTY

DIRECTORY EMPTY

LIST FULL

MUTED

SPEAKER

LOW BATTERY

INCOMING

The handset is in use.

You have just ended a call.

You are accessing an empty call log.

You are accessing an empty directory.

Trying to save to a full directory.

The call is on mute. Handset speakerphone is in

use. Battery needs to be recharged.

There is a call coming in.

CALL

NEW VOICE MAIL

XX MISSED CALLS

CONNECTING...

** PAGING **

HANDSET X

There are new voice mail messages.

There are new calls in the caller ID log.

The handset has lost communication with the telephone base.

The telephone base is paging handset(s).

Another handset is calling.

IS CALLING

LINE IN USE

NO LINE

An extension phone is in use.

There is no telephone line connected.

ALREADY SAVED

SAVED

The telephone number you have entered is already stored in the directory.

The call log entry is saved to the directory successfully.

Appendix

TONE

DELETE

PAUSE

MUTE

REDIAL

Handset display screen messages

Screen display messages

WARNING CHECK

BATTERY!

PLACE IN CHARGER

CHARGING

UNABLE TO CALL TRY AGAIN

NOT AVAILABLE

AT THIS TIME

MICROPHONE ON

INTERCOM TO:

INTERCOM ENDED

CALLING HANDSET X

TRANSFER TO

NO SIGNAL, CALL ENDED

The battery is not installed or not installed properly in the handset.

-OR-

The battery needs to be replaced.

-OR-

An incorrect battery has been installed by mistake. Use only supplied battery (model 27910, part number 89-0099-00-00) or equivalent.

The battery is very low. Place the handset in the telephone

base or charger.

A handset with a low battery has been placed in the tele-

phone base or charger. Failed intercom or conference call (there are already two handsets being used).

Someone else is already using the directory or call log when

you try to do so. The call switches from being on mute to normal call.

The handset is to initiate an intercom call to another handset. (You have to press the handset number of the destination handset.)

The intercom call has just been ended by you or the receiver of

the call. The handset is calling another

handset (for intercom calls). The handset is to transfer a

put-on-hold external call to another handset.

The handset is out of range while on a call.

Appendix

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones. att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

My phone doesn’t work at all

I cannot get a dial tone

• Make sure the power cord is securely plugged in.

• Make sure that the battery pack connector is securely plugged into the cordless handset.

• Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

• Charge the battery pack in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• You may need to purchase a new battery pack, please refer to page 4 of this user’s manual.

• First try all the suggestions above.

• Move the cordless handset closer to the telephone base. You might have moved out of range.

• Your line cord might be malfunctioning. Try installing a new line cord.

• If the previous suggestions don’t work, disconnect the telephone base from the telephone jack and connect to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company.

Appendix

Troubleshooting

I cannot dial out

My cordless handset isn’t performing normally

• First try all the suggestions above.

• Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

• Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone).

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

• Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

• Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different, working electrical outlet not controlled by a wall switch.

• Move the cordless handset closer to the telephone base. You might have moved out of range.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

Appendix

Troubleshooting

CONNECTING...

displays on my cordless handset

The batteries will not hold a charge

• Ensure that the telephone base is powered up.

• Place the cordless handset in telephone base for one minute to allow the cordless handset and telephone base to resynchronize channels.

• Move the cordless handset closer to the base. You might have moved out of range.

• If the cordless handset is in its base and the charging light does not come on, refer to The charge light is off section in this Troubleshooting guide.

• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, page, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless phones.

• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

• You may need to purchase a new battery, please refer to the Battery section of this user’s manual.

• Your phone might be malfunctioning. Please refer to the Limited warranty section of this user’s manual for further instruction.

• If the cordless handset is in its charger and the charging light does not come on, refer to The charge light is off in this Troubleshooting guide.

Appendix

Troubleshooting

I get noise, static, or weak signal even when I’m near the telephone base

• Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the performance of your cordless phones and your router by:

a. Positioning your new phone as far away as possible

from any other existing cordless telephone system that is already installed in your home to avoid the two systems from interfering with each other.

b. Positioning your telephone base as far as possible

from your router, computer or any other computer devices.

c. Selecting channels four through 10 for your router

(refer to your router’s user’s manual for more information).

• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

• Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near a microwave oven.

• If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.

• Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

Appendix

Troubleshooting

I hear other calls while using my phone

I hear noise in the cordless handset, and none of the keys or buttons work

• If you subscribe to DSL service and if you hear noise during conversations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL provider to obtain a DSL filter.

• Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

• Make sure the power cord is plugged in securely.

My cordless handset does not ring when I receive a call

• Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

• Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

• The cordless handset may be too far from the telephone base.

• Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

• You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

• The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

Appendix

Troubleshooting

• Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices like wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

• Your line cord might be malfunctioning. Try installing a new line cord.

• Re-install the battery pack, and place cordless handset in the telephone base.

• Wait for the cordless handset to re-establish its connection with the telephone base. To be safe, allow up to one minute for this to take place.

My calls fade out or cut in and out while I’m using my cordless handset

• Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

Appendix

Troubleshooting

• Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low area.

• If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

My caller ID isn’t working

System does not receive caller ID or system does not display caller ID during call waiting

• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your phone.

• Your caller must be calling from an area that supports caller ID.

• Both you and your caller’s telephone companies must use caller ID compatible equipment.

• Make sure you subscribe to caller ID with call waiting features services provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Appendix

Troubleshooting

Common cure for electronic equipment

The charge light is off

If the unit does not seem to be responding normally,

try putting the cordless handset in its base. If it does not seem to respond, do the following (in the order listed):

• Disconnect the power to the telephone base.

• Disconnect the cordless handset battery, and spare battery, if applicable.

• Wait a few minutes.

• Connect power to the telephone base.

• Re-install the battery pack, and place the cordless handset into the telephone base.

• Wait for the cordless handset to re-establish its connection with the telephone base. To be safe, allow up to one minute for this to take place.

• Clean the cordless handset and telephone base

charging contacts each month using a pencil eraser or cloth.

• Make sure the power and line cords are plugged in

correctly and securely.

• Unplug the unit’s electrical power. Wait for 15 sec-

onds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

• Your phone might be malfunctioning. Please refer to

the Limited warranty section of this user’s manual for further instruction.

Appendix

Important safety instructions

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precau-

tions when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

• Read and understand all instructions in the user’s manual. Observe all markings on the product.

• Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.

• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it immediately, but use a telephone away from the area where gas is leaking. If this product is a cordless model, make sure the base is also away from the area.

• Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.

• Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.

• If this product does not operate normally, read the Troubleshooting section in the user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty. Do not open this product except as may be directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

Appendix

Important safety instructions

• If this product has user-replaceable batteries, replace batteries only as described in your user’s manual. Do not burn

or puncture batteries — they contain caustic chemicals.

• If this product has a three-prong (grounding) plug or a polarized plug with one wide prong, it may not fit in nonpolarized outlets. Do not defeat the purpose of these plugs. If they do not fit in your outlet, the outlet should be replaced by an electrician.

• The power unit is intended to be correctly oriented in a ver- tical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-thetable or cabinet outlet.

CAUTION: Use only the power adapter provided with this product. To

obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.

Especially about cordless telephones

• Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the base and the handset by radio waves, so there is a possibility that your cordless phone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think

of cordless phone conversations as being as private as those on corded phones.

• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch.

Calls cannot be made from the handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted.

• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Appendix

Important safety instructions

• Rechargeable batteries: This product contains either nickel-

cadmium or nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to short the battery with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm.conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

• Nickel-cadmium rechargeable batteries: Must be recycled or

disposed of properly. Do not dispose of in household garbage. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

• Nickel-metal hydride rechargeable batteries: Dispose of

these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-cadmium rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8 BATTERY for locations accepting spent nickel-

cadmium Batteries.

The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle Nickel-metal rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800)

8 BATTERY for locations accepting spent nickel-metal Batteries.

Appendix

Important safety instructions

Precautions for users of implanted cardiac pacemakers

Cardiac pacemakers (applies only to 900 MHz digital cordless telephones): Wireless Technology Research, LLC (WTR), an inde-Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR had recommended to physicians that:

Pacemaker patients

• Should keep wireless phones at least six inches from the pace-

maker.

• Should NOT place wireless phones directly over the pacemaker,

such as in a breast pocket, when it is turned ON.

• Should use the wireless phone at the ear opposite the pace-

maker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless phones.

Especially about telephones answering systems

Two-way recording: This unit does not sound warning beeps to let the other party know that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the call.

SAVE THESE INSTRUCTIONS

Appendix

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation instructions in the user’s manual.

The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.

This equipment may not be used with party lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the limited warranty.

Appendix

FCC Part 68 and ACTA

If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity toYou will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned.

If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

• Remain on the line and briefly explain the reason for the call before hanging up.

• Perform such activities in off-peak hours, such as early morning or late evening.

Appendix

FCC Part 15

This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied AT&T belt clip.

Appendix

Limited warranty

The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America visitvisit www.telephones.att.com or call 1(800) 222-3111. In Canada dialcall 1(800) 222-3111. In Canada dial 1 (866) 288-4268.

1. What does this limited warranty cover?

The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.

2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?

During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

Appendix

Limited warranty

3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.

4. What is not covered by this limited warranty?

This limited warranty does not cover:

· PRODUCT that has been subjected to misuse, accident, shipping or

other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or

· PRODUCT that has been damaged due to repair, alteration, or modi

fication by anyone other than an authorized service representative of the manufacturer; or

· PRODUCT to the extent that the problem experienced is caused by

signal conditions, network reliability or cable or antenna systems; or

· PRODUCT to the extent that the problem is caused by use with

non-AT&T accessories; or

· PRODUCT whose warranty/quality stickers, PRODUCT serial number

plates or electronic serial numbers have been removed, altered or rendered illegible; or

· PRODUCT purchased, used, serviced, or shipped for repair from out

side the United States of America or Canada, or used for commer cial or institutional purposes (including but not limited to products used for rental purposes); or

· PRODUCT returned without valid proof of purchase (see item

below); or

Appendix

Limited warranty

· Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

5. How do you get warranty service?

To obtain warranty service in the United States of America, call 1 (800) 222-3111; in Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual - a check of the PRODUCT controls and features may save you a service call.

Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you, transportation, delivery or handling charges prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.

6. What must you return with the PRODUCT to get warranty service?

You must:

a. Return the entire original package and contents including the

PRODUCT to the service location along with a description of the malfunction or difficulty; and

b. Include “valid proof of purchase” (sales receipt) identifying the

PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and

c. Provide your name, complete and correct mailing address, and

telephone number.

Appendix

Limited warranty

7. Other limitations

This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.

State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please retain your original sales receipt as proof of purchase.

Appendix

Technical specifications

RF frequency band (handset to base)

RF frequency band (base to handset)

Channels

Operating temperature

Telephone base voltage (AC voltage, 60Hz)

Handset voltage

Charger voltage (AC adapter output)

Replacement battery

5.8 GHz digital spread spectrum frequency hopping technology

This technology digitally transmits your voice across multiple channels in both the

5.8GHz and 2.4GHz frequencies to provide enhanced range, ultimate sound clarity and advanced privacy against eavesdropping on your calls, while not interfering with wireless routers.

Telephone operating range

This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC) . Even so, this handset and bas e can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.

2400 MHz — 2483.5 MHz

5725 MHz — 5850 MHz

32°F — 122°F 0°C — 50°C

96 — 130 Vrms

3.2 — 4.7 VDC 600mAh

9VDC @200mA

3.6V 600mAh

Appendix

Index

AC adapter, 4 Adding new handsets, 6-7 Alert tones, 39 Answering calls, 9

Auto off, 9

Battery charging, 4 Battery installation, 4 Belt clip, 5

Call waiting, 11 Call transfer, 16 Caller ID, 33 add entries to phone directory, 38 delete entries, 38 dial entries, 38

Delete call log entries, 38 Delete redial entries, 10 Dialing,

from a caller ID record, 37 directory dialing, 29 Directory, 26 dial number, 31 edit entries, 32 name search, 29 new entries, 27

Elapsed time, 9 Ending calls, 9

Flash (switchhook flash), 11

Hands-free use, 9 Handset locator, 10 Headset, 5

Intercom, 14 Incoming call log, 37 Incoming calls, answering, 9 Indicator lights, 39

Last number redial, 13 Low battery, 4

Making calls, 9 Memory match, 35 Mute, 12

Names, enter into directory, 28 search for, 29

On-hook dialing, 9

Appendix

Index

Quick reference guide, 1-2

Receiving calls, 9 Recharging, 4 Redial, 10 Replacing a handset, 8 Ring silencing, 12 Ring tone options, 21 Ringer volume, 11, 25

Search for names, 29 Speakerphone, 9 Switchhook flash, 11

Technical specifications, 61 Telephone operating range, 61 Troubleshooting, 42-49

Volume controls, 11

www.telephones.att.com

AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,

licensed to Advanced American Telephones. Printed in China. Issue 3 AT&T 03/07.

91-001110-010-100

AT&T E5921, E5903B, E5902B User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual