Page 1
User’s manual
5.8 GHz Cordless
Telephone/Answering
System E5917/E5938B/
E5939B
with Caller ID/Call Waiting
Page 2
Congratulations on your purchase
of this AT&T product.
Before using this telephone system, you must
read Important safety instructions
on pages 53 to 55 of this manual.
NEED HELP?
Our representatives are here
to help you with any questions concerning the
operation of this product, available accessories,
or any other related issues.
Call toll free
1 (800) 222-3111
In Canada, call
1 (866) 288-4268
or visit our website at
www.telephones.att.com
Model no.: E5917/E5938B/E5939B
Product name: 5.8 GHz cordless telephone/answering system
Serial no.:
(found on the bottom of the telephone base)
Purchase date:
Place of purchase:
Page 3
IMPORTANT
Information about caller ID with call waiting
This product has a caller ID with call waiting feature that works
with service from your local telephone service provider.
Caller ID with call waiting lets you see who is calling before you
answer the phone, even when you’re on another call.
You may need to change your phone service to use this
feature. Contact your telephone service provider if:
• you have both caller ID and call waiting, but as separate services (you may need combined service).
• you have only caller ID service, or only call waiting service.
• you don’t subscribe to any caller ID or call waiting services.
You can use this product with regular caller ID service, and you
can use this product’s other features without subscribing to
either caller ID or combined caller ID with call waiting service.
There are fees for caller ID services, and they may not be
available in all areas.
Depending on your service, you may see the caller’s number, or the caller’s name and
number. This product can provide information only if both you and the caller are in areas
offering caller ID service, and if both telephone companies use compatible equipment.
The time and date are sent by the service provider along with the call information.
Copyright © 2006 Advanced American Telephones. All rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
Page 4
You must install and
charge battery before
using the telephone.
STOP!
See page 9
for easy instructions.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111.
In Canada, call
Add new handsets to make your phone more versatile (see page 44)
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (model E597-1, purchased separately) at any time, but each
must be registered with the base before use.
The handset provided with your E5917 is automatically registered as handset
1. Additional handsets will be assigned numbers in the order they are registered (handset 2, handset 3, or handset 4). You can register a maximum of
four handsets.
The E5938B has two handsets automatically registered as handsets 1 and 2.
You can register two additional handsets, which will then be assigned as numbers 3 and 4.
The E5939B has three handsets automatically registered as handsets 1, 2 and
3. You can register one additional handset, which will then be assigned as
number 4.
1 (866) 288-4268.
Handset 1 Handset 2 Handset 3 Handset 4
NOTE: A maximum of two handsets or one handset and the base can be used on an outside call,
and the other two handsets can be used on an intercom call.
Page 5
User’s manual
5.8 GHz Cordless
Telephone/Answering
System E5917/
E5938B/E5939B
with caller ID/call waiting
Table of contents
Getting started
Quick reference guide .................2
Parts checklist ..............................4
Before you begin ..........................7
Telephone base installation .........8
Battery installation & charging....9
Wall mounting ............................10
Belt clip & optional headset ......11
Telephone operation
Basic handset operation ............12
Basic base operation ..................13
Options while on calls - Handset
and Base ......................................14
Intercom calls .............................16
Call forward ..............................17
Call transfer .............................18
Handset settings .........................19
Base settings ...............................21
Directory
New directory entries ...............23
Directory search ........................25
To dial, delete or change
entries .........................................26
Caller ID log
How caller ID works .................27
To review the call log ................29
Answering system
operation
Day and time announcements ...32
Outgoing announcements..........33
Announcement only mode ........34
Changing feature options ..........35
Message playback .......................36
Recording and playing memos...37
Message counter displays ..........38
Remote access ............................39
Appendix
Screen icons, indicator lights
& tones ........................................41
Handset display screen
messages .....................................42
Adding new handsets .................44
Replacing a handset....................45
Troubleshooting .........................46
Important safety instructions ...53
FCC Part 68 and ACTA .............56
FCC Part 15................................57
Limited warranty .......................58
Technical specifications .............61
Index ............................................62
Remote access wallet card ........63
1
Page 6
Getting started
Quick reference guide
Cordless handset
VCID
Press to scroll down while in menus.
Press to display caller ID information
(see page 29). While entering names
or numbers, press to move the cursor
to the left.
PHONE FLASH
Press to make or answer a call.
During a call, press to receive an
incoming call if call waiting is activated
(see page 14).
MUTE DELETE
While on a call, press to mute microphone (see page 15).
While reviewing the call log, press to
delete an individual entry, or press and
hold to clear the caller ID log (see page
29).
While pre-dialing, press to delete digits
from a string (see page 12).
SPEAKER
Press to activate handset speakerphone. Press again to resume normal
handset use (see page 12).
SELECT MENU
Press to display menu, or to select a
highlighted item from menu or save
an entry.
^DIR
Press to scroll up while in menus.
Press to display directory entries
(see page 25). While entering
names, press to move the cursor to
the right.
OFF CLEAR
ttDuring a call, press to hang up.
While using menus, press to cancel
an operation, return to the previous
menu, or exit the menu display.
REDIAL PAUSE
Press to view redial memory (see
page 12). While entering numbers,
press and hold to insert a dialing
pause (see page 23).
INTERCOM
Press to initiate an intercom conversation, transfer or forward a call (see
pages 16-18).
Feature menu
> shows a highlighted item
>DIRECTORY
CALL LOG
Menu
Feature menu
DIRECTORY ......See page 22
CALL LOG .........See page 27
RINGER VOLUME
..........................See page 19
RINGER TONE...See page 19
KEY TONE .........See page 19
LANGUAGE .......See page 20
CLR VOICE MAIL
..........................See page 20
DIAL TYPE .........See page 20
2
Press VCID or ^DIR to
scroll through menu items.
Press SELECT MENU to select
or modify a highlighted item.
Press OFF CLEAR to cancel
an operation, return to the
previous menu, or exit the
menu display.
Page 7
Getting started
Quick reference guide
Telephone base
HANDSET LOCATOR/
INTERCOM
Press to make handset(s) beep (see page
13), initiate an intercom conversation, transfer or forward a call (see pages 16-18).
SPEAKER
Press to turn speakerphone on or off
(begin or end a call, see page 12).
REDIAL/PAUSE
Press to activate the speakerphone to dial out the most
recently called number (see page 13).
When the speakerphone is already on, press to dial out the
most recently called number or press and hold to insert a
three-second dialing pause (see page 13).
FLASH
During a call, press to receive an incoming call if call
waiting is activated (see page 14).
VOLUME
Press to adjust speakerphone listening volume (see
page 14) or base ringer volume (see page 21).
MUTE
While on a call, press to mute microphone; press
again to resume (see page 15).
Answering system controls (see pages 31-40)
Press to repeat message. Hold to slow
playback. Press twice to hear previous
message.
TIME/SET
Press to review or set the answering
system clock.
ANSWER ON/OFF
Press to turn answering system on or off.
DELETE
Press to delete a message during playback. Press and hold to delete all old
messages when set is idle.
Press to skip to next message. Hold to
speed up playback.
Press to play or stop playing messages.
SETUP
Press to review or change answering
system options.
REC/MEMO
Press to record a memo or press after
pressing
announcement.
CHANGE
Press to change a setup option.
3
SETUP to record an outgoing
Page 8
Getting started
Parts checklist for E5917
Remember to save your sales receipt and original packaging in case you need
to ship your telephone for warranty service. Check to make sure the telephone
package includes the following:
Telephone base
Cordless handset
Power
adapter
Wall mount bracket
Belt clip
Telephone line cord
4
Battery pack
Battery cover
Page 9
Getting started
Parts checklist for E5938B
Save your sales receipt and original packaging in case you need to ship your
telephone for warranty service. Check to make sure the telephone package
includes the following:
Telephone base Cordless handsets
Cordless handset charger Battery packs Power adapter for
Belt clips
Wall mount bracket
5
5
telephone base
Battery covers
Power adapter for
handset charger
Telephone line cord
Page 10
Getting started
Parts checklist for E5939B
Save your sales receipt and original packaging in case you need to ship your
telephone for warranty service. Check to make sure the telephone package
includes the following:
Wall mount bracket
Telephone base Cordless handsets
Belt clips
Cordless handset chargers Battery packs
Battery covers
Power adapter for
telephone base
6
Power adapters for cordless handset chargers
Telephone line cord
Page 11
Getting started
Before you begin
About caller identification
Caller ID with call waiting features
in this telephone lets you see
who’s calling before you answer
the phone, even when you’re on
another call. These features require
services provided by your local
telephone company.
Contact your telephone service
provider if:
• you have both caller ID and call
waiting, but as separate services
(you may need combined service).
• you have only caller ID service,
or only call waiting service.
• you don’t subscribe to any caller
ID or call waiting services.
You can use this telephone with
regular caller ID service, and you
can use its other features without
subscribing to either caller ID or
combined caller ID with call waiting service. There may be fees for
these services, and they may not be
available in all areas.
Caller ID features will work only
if both you and the caller are in
areas offering caller ID service, and
if both telephone companies use
compatible equipment.
See Caller ID log, beginning on
page 27 , for more details about
how these features work.
Telephone operating range
This cordless telephone operates
with the maximum power allowed
by the Federal Communications
Commission (FCC). Even so, the
handset and base can communicate over only a certain distance
— which can vary with the locations of the base and handset, the
weather, and the construction of
your home or office.
If you receive a call while you
are out of range, the handset
might not ring — or if it does ring,
the call might not connect when
you press PHONE FLASH. Move
closer to the base, then press
PHONE FLASH to answer the call.
If you move out of range during
a telephone conversation, yo u
might hear noise or interference.
To improve reception, move closer
to the base.
If you move out of range without pressing OFF CLEAR, your
telephone will be left off the hook.
To hang up properly, walk back
towards the telephone base, periodically pressing OFF CLEAR until
the call is disconnected.
7
Page 12
Getting started
Telephone base installation
Install the telephone base as shown below. Choose a location in a central location within the home and:
• away from any other cordless (wireless) device such as cordless telephones,
802.11 wireless router (such as WiFi).
• away from other electronic equipment, microwave oven, television, computer,
etc. Avoid excessive heat, cold, dust or moisture.
• if you need to install your phone within the same room as other cordless
phones or wireless products, you may need to select a different channel for
your router and or other cordless phones.
Plug telephone line cord
into telephone jack.
NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1 (800)
222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch.
Plug the power adapter
into an electrical outlet
not controlled by a wall
switch.
8
8
Page 13
Getting started
Battery installation & charging
After battery installation, place each handset in the telephone base or a charger
and allow it to charge for sixteen hours before use. You can keep the battery
packs charged by returning the handsets to the telephone base or chargers after
each use. When the battery is fully depleted, a recharge takes about sixteen hours.
The average talk time on a fully charged battery is about eight hours depending on
environmental conditions, and the standby time is approximately four days.
Press in and downward on
the tab to open the battery
compartment cover.
Plug power adapter into the jack
on the underside of charger as
shown, then plug into an electrical outlet.
Caution: Use only the supplied rechargeable battery or replacement battery pack (part number 805848-00-00).
NOTE: Use only the power adapter supplied with this product. If you need a replacement, call 1 (800)
222-3111. In Canada, call 1 (866) 288-4268. Be sure to use an electrical outlet not controlled by a wall switch.
Plug the battery
pack connector
into handset.
Place the battery
pack and wires in
the compartment.
Place handset in base or
charger to charge for sixteen
hours before first use.
9
9
Slide battery compartment cover up until it
clicks closed.
LOW BATTERY
Low battery indicator
Return handset to base
or charger to recharge
when this symbol flashes. (Handset will beep
when battery is low.)
Page 14
Getting started
Wall mounting
The base can be installed on any standard wallphone outlet as shown below.
Choose a location away from any electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive
heat, cold, dust or moisture.
1) Connect telephone line cord and AC
power cord to telephone jacks and wall
jacks, as shown on page 8.
2) Install wall mount bracket onto set.
First put the two front wall mount
bracket tabs into the front notches
on bottom of telephone base, then
squeeze the rear tabs of the wall
mount bracket as you insert them into
the rear notches on the bottom of
the telephone base.
NOTE: To disassemble the wall
mount bracket, squeeze the rear notches while lifting up the wall mount
bracket back and away from the telephone base.
b
a
a
b
3) Plug power adapter into electrical
outlet.
4) Plug telephone line cord into an
telephone cord wall jack.
5) Position the wall mount bracket
over the wall outlet mounting pegs,
and press and slide the wall mount
bracket down firmly so it is held
securely on the outlet mounting
pegs.
10
10
Page 15
Getting started
Belt clip & optional headset
Install belt clip as shown below if desired.
Snap belt clip into notches on
the sides of handset.
To release belt clip from handset,
press on both flaps of the clip (as
shown). Pull and unlock one flap from
the notch first before detaching the
whole belt clip from handset.
For hands-free telephone conversations, you can use any industry standard
2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm
headset.
Plug 2.5 mm headset
into the jack on the side
of handset (beneath
small rubber cap).
11
11
Page 16
Telephone Operation
PHONE 00:00:12
SPEAKER 00:00:12
Elapsed time
Basic handset operation
Making and answering calls
To answer an incoming call, press
SPEAKER, or any dial pad key (0-9, * or #). To
make a call, press PHONE FLASH or SPEAKER,
then dial a number. Press OFF CLEAR to hang up.
To preview numbers before dialing, enter numbers
first, then press PHONE FLASH or SPEAKER to
dial. Press MUTE DELETE or OFF CLEAR at any time
to make corrections as you are entering numbers.
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call,
press SPEAKER, then dial a number. During a
call, you can press SPEAKER to toggle between
hands-free speakerphone and normal handset use.
Press OFF CLEAR to hang up.
PHONE FLASH or
REDIAL
555-1234
Last number redial
Press REDIAL PAUSE to display the most recently
called numbers (up to 32 digits). Use the V^
buttons or REDIAL PAU SE repeatedly to view up to
five recently called numbers. The handset will beep
twice at the beginning or end of the list.
To dial any redial number displayed, press PHONE
FLASH or SPEAKER. Or, after pressing PHONE
FLASH or SPEAKER, press REDIAL PAUS E to call the
most recently called number (up to 32 digits).
Press MUTE DELETE to delete the number from the
redial memory.
12
12
Page 17
Speakerphone
Tone
Telephone Operation
Basic base operation
Making and answering calls
To answer an incoming call, press
any dial pad key (0-9, * or #). To make a call, press
SPEAKER, then dial a number. Press SPEAKER
again to hang up.
Last number redial
When the base is idle, press REDIAL /PAUSE will
activate the speakerphone and dial out the most
recently called number (up to 32 digits).
-OR-
When the speakerphone is already on during an
external call, pressing REDIAL /PAUSE to immediately
dial out the most recently called number (up to 32
digits).
NOTES:
1. After pressing speaker on the base, if you press and hold REDIAL
/PAUSE while dialing, it will insert a three-second dialing pause.
2. If you dial a number after pressing FLASH, that dialed number will
not be saved for redial, so when you press SPEAKER and then
REDIAL /PAUSE, you can only dial out the second latest called number.
Handset locator
If you misplace the handset(s), press HANDSET
LOCATOR /INTERCOM then * at the base. This starts
the paging tone at the handset(s) for 60 seconds to
help you locate it. To stop the paging tone, press
PHONE FLASH, SPEAKER, or any dial pad key (0-
9, * or #) at the handset(s), or press HANDSET
LOCATOR /INTERCOM at the base.
SPEAKER, or
NOTES:
1. The handset ringer volume also determines the level of the paging
tone. If the handset ringer volume level is set to off (0), that handset
will be silenced for all calls and paging (see page 19).
2. During a page, if you press OFF CLEAR on a handset, the ringer of
that handset will be silenced, but the page will not be cancelled.
13
13
Page 18
Flash
Volume
Flash
Volume
Telephone Operation
Options while on calls Handset and Base
Volume control
Press ^ or V on the VOLUME button on the side
of the handset or press
button on the base to adjust the listening volume
levels (1-5, of which 5 is the highest).
When you change the volume level, the new setting will automatically be saved.
Call waiting
If you subscribe to a call waiting service with your
local telephone service provider, you will hear
a beep if someone calls while you are already on
a call. Press PHONE FLASH to put your current
call on hold and take the new call. You can press
PHONE FLASH at any time to switch back and forth
between calls.
Three-way conference calls
While a call is in progress, a person at another
handset can press PHONE FLASH or SPEAKER
to join the call. A person at the base can press
SPEAKER to join the call.
^ or V on the VOLUME
A person at either handset can press OFF CLEAR,
or place the handset in the base to drop out of the
conference call. A person at the base can press
SPEAKER to drop out of the conference call. A
conference call will not be terminated until all the
handsets and the base hang up.
Only two handsets (or one handset and the base)
can connect to an outside call at any one time.
14
14
Page 19
Telephone Operation
Options while on calls Handset and Base
Mute
Press
MUTE DELETE to silence the microphone. You
will be able to hear the person at the other end,
but they will not be able to hear you until you
press MUTE DELETE again and resume speaking.
Tone
Mute
Temporary ringer silencing
Press OFF CLEAR or MUTE DELETE while the phone
is ringing to silence the ringer temporarily.
The next phone call will ring normally.
NOTE: If you have more than one handset in use, all handsets
ring with an incoming call. Press OFF or MUTE on one handset will only
silence the ringer of that particular handset but the other handset(s) will
continue to ring.
Mute
Temporary tone dialing
If you have pulse dialing (rotary) service, you can
switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone
signals to access answering systems or long distance services.
After you hang up or press FLASH to access services with your local telephone service provider,
the phone automatically returns to pulse dialing
(rotary) service.
15
15
Page 20
Press INTERCOM.
Select a station to page.
INTERCOM TO:
Telephone Operation
Intercom calls
Intercom calls
If you have more than one handset, use the intercom feature to have conversations among the
handsets and base.
• Press the
HANDSET LOCATOR/ INTERCOM on the base to initi-
ate an intercom call.
• After entering the number of the handset (1-4
or 0 for the base) you wish to intercom with,
your handset (or base) will call the other handset (or base).
To answer the intercom call:
• At a handset, press INTERCOM, PHONE
FLASH, SPEAKER or any dial pad key (0-9, * or
#).
• At the base, press HANDSET LOCATOR/ INTERCOM,
SPEAKER or any dial pad key (0-9, * or #).
To end the intercom call:
• At a handset, press OFF CLEAR or INTERCOM,
or place the handset in a charger or base.
• At the base, press HANDSET LOCATOR/ INTERCOM.
INTERCOM button on a handset or
NOTE: The intercom feature cannot be used while a handset is in the directory or call log.
Pressing INTERCOM while on
an outside call will initiate call
transfer (see page 18). Pressing
and holding INTERCOM while
on an outside call will initiate call
forward (see page 17).
Handling incoming calls
The phone will beep if you receive an outside call
during an intercom conversation. You can either:
• Press PHONE FLASH or SPEAKER to end the
intercom call and answer the incoming call.
-OR-
• Press INTERCOM or OFF CLEAR on the handset or HANDSET LOCATOR/ INTERCOM on the base
to disconnect the intercom connection without
answering the incoming call. The incoming call
will continue to ring.
16
16
Page 21
FORWARD TO:
Telephone Operation
Call forward
An external call can be forwarded between the following parties:
• From one handset to another handset (purchased separately).
• From a handset to the base.
• From the base to a handset.
Call forward
During a conversation, you can forward the call to
another handset or to the base.
• Press and hold
HANDSET LOCATOR/ INTERCOM on the base.
• Enter the handset number (1-4 or 0 for the
base) to which you want to forward the call.
• The destination set will ring.
• Press PHONE FLASH, SPEAKER or any dial pad
key (0-9, * or #) on the destination handset to
answer the call. On the base, press SPEAKER
or any dial pad key (0-9, * or #) to answer the
call.
INTERCOM on the handset or
NOTE: If the forwarded call is not answered within 30 seconds,
the external call will be returned to the base or handset that originated
the forward, and its display will show CALL BACK. If the returned call is
not answered within an additional 30 seconds, the external call will end
automatically.
17
17
Page 22
TRANSFER TO:
Telephone Operation
Call transfer
An external call can be transferred between the
following parties:
• From one handset to another handset (purchased separately).
• From a handset to the base.
• From the base to a handset.
Call transfer
During a conversation, you can transfer the call to
another handset or to the base.
• Press
LOCATOR/ INTERCOM on the base (the external
call is put on hold).
• Enter the handset number (1-4 or 0 for the
base) to which you want to transfer the call.
• The destination set will ring, showing an intercom call.
• Press INTERCOM, PHONE FLASH, SPEAKER
or any dial pad key (0-9, * or #) on the destination handset to answer the intercom call.
On the base, press HANDSET LOCATOR/ INTERCOM,
answer the intercom call.
• When the recipient answers the intercom call,
you can talk privately without the outside caller
hearing the conversation.
• On a handset, press OFF CLEAR to transfer the
call. On the base, press SPEAKER to complete
the transfer to a handset.
INTERCOM on the handset or HANDSET
SPEAKER or any dial pad key (0-9, * or #) to
NOTES:
1. If the intercom call is not answered within approximately 100 sec-
onds, the external call will be released from hold at the originating
set.
2. When the recipient answers the intercom call, the originating party
can toggle between the intercom and external calls by pressing
INTERCOM on the handset or HANDSET LOCATOR/ INTERCOM on the
base.
18
18
Page 23
Highlighted
menu item
Telephone Operation
Handset settings
>DIRECTORY
CALL LOG
RINGER VOLUME
RINGER TONE
1
KEY TONE
ON
Using the feature menu, you can change settings to
customize how the telephone works.
Press
SELECT MENU, then use the V^ buttons
to scroll to the feature you want to change. As
you scroll through the menu, the top menu item is
always highlighted with a > symbol. Press SELECT
MENU to select the highlighted item.
Press OFF CLEAR at any time to cancel an operation, return to the previous menu, or exit the
menu display.
Ringer volume
Using this menu, you can set a ring volume level
(1-6), or turn the ringer off (0). Use the V^ buttons to hear a sample of each volume level, then
press SELECT MENU to select the one you prefer.
-OR-
When the handset is in idle mode, press
VOLUME
^V buttons on the right side of the handset to
change ringer volume directly.
Ringer tone
This feature allows you to choose one of 10 ringing tones. Use the V^ buttons to hear a sample
of each ringer tone, then press SELECT MENU to
select the one you prefer.
Key tone
The handset is factory programmed to beep at
each key press. Use the V^ buttons to select ON
or OFF, then press SELECT MENU to save your preference.
NOTES:
1. The ringer volume level also determines the levels of ringing for
intercom calls (see page 16) and the paging tone when initiating the
handset locator feature (see page 13). If the handset ringer volume
level is set to off (0), that handset is silenced for all calls and paging.
2. If you select OFF, you will not hear the beep tone when you press
keys.
19
19
Page 24
Telephone Operation
Handset settings
LANGUAGE
ENGLISH
>DIRECTORY
CALL LOG
>CLR VOICE MAIL
DIAL TYPE
TURN IDICATOR
OFF?
>CLR VOICE MAIL
DIAL TYPE
Language
At this menu, you can select the language used in
all menus and screen displays. Use the
V^ but-
tons to select ENGLISH, SPANISH or FRENCH,
then press SELECT MENU to save your preference.
The default language is English, only change this
option if you wish to see the language used in
menus and screen displays in Spanish or French.
Clear voice mail indication
If you subscribe to voice mail services provided
by your local telephone company, you will receive
a text message NEW VOICE MAIL on the handset when you have new voice mails. To manually
remove the voice mail message on the display:
• Press SELECT MENU.
• Press the V or ^ button to highlight CLR
VOICE MAIL.
• Press SELECT MENU.
• Press SELECT MENU again to remove the dis-
played message, or press OFF CLEAR to exit.
DIAL TYPE
TONE
NOTE: This only turns off the displayed message, it does not
delete your voice mail message(s). Use this feature when the phone
indicates there is voice mail when you have none. If there actually is a
new voice mail message, your local telephone company will continue to
send the message which turns the display message back on.
Dial type
Using this menu, you can choose TONE or PULSE
dialing. The factory default setting is TONE.
Change this to PULSE only if you do not have
touch tone dialing service.
Use the V^ buttons to select TONE or PULSE,
then press SELECT MENU to save your preference.
20
20
Page 25
Telephone Operation
Base settings
Ringer volume
You can set a base ring volume level (1-6), or turn
the ringer off (0). When the base is idle, use the
or V on the VOLUME button to hear an example
of each volume level and save the one you prefer.
NOTE: The ringer volume level also determines the level of ringing for intercom calls (see page 16). If the base ringer volume level is
set to off (0), the base will be silenced for all calls.
^
21
21
Page 26
Directory
Pat Williams
555-1234
Shared directory
The directory is stored in the base, and is shared
by all handsets. Changes made at any one handset
will be reflected in all.
Memory capacity
The directory can store up to 50 entries. Each
entry can contain a number up to 32 digits, and a
name up to 16 letters long. A convenient search
feature can help you find and dial numbers quickly
(see page 25).
Timeouts and error messages
If you pause for too long while making an entry,
the procedure will time out and you will have to
begin again.
If all memory locations are in use, the screen will
display
new number until you delete an existing one.
LIST FULL. You will not be able to store a
22
Page 27
HANDSET 1
>DIRECTORY
CALL LOG
>STORE
REVIEW
ENTER NUMBER
ENTER NAME
Pat Williams_
555-1234_
Pat Williams
555-1234
Directory
New directory entries
To create a new directory entry
Press SELECT MENU, then press SELECT MENU to
choose DIRECTORY. Press V to highlight STORE.
Press SELECT MENU, then enter the telephone
number when prompted.
Use the dial pad to enter up to 32 digits, or copy
a number from redial by pressing REDIAL PAU SE and
using V^ to locate the number to copy, and then
pressing SELECT MENU to copy the number. Press
SELECT MENU to save the number in the display. The
display will show ALREADY SAVED if the number is
already in your directory.
• Press MUTE DELETE to erase numbers if you make a
mistake.
• Press and hold REDIAL PAUSE to enter a three-second dialing pause.
To enter a name
Use the dial pad and the table below to enter a
name (up to 16 characters). Each press of a particular key will cause characters to be displayed in the
following order:
Dial
key
1
2
3
4
5
6
7
8
9
0
#
SPACE
Characters by number of key presses
123456789
!
&
'
*
-
0
4
7
C
B
A
#
"
H
G
F
(
'
I
H
G
)
(
L
K
J
,
+
O
N
M
/
.
R
Q
P
3
2
1
V
U
T
6
5
X
W
:
9
8
S
Y
Z
23
23
Page 28
Directory
New directory entries
The cursor moves to the right when you press
another dial pad button or the ^ button. Press V
to move the cursor to the left. Press
to erase letters if you make a mistake.
Storing the entry
Press SELECT MENU to store your new directory
entry. To change it later, see page 26.
MUTE DELETE
24
24
Page 29
HANDSET 1
Andrew
555-6789
Barbara
555-9876
Or
5
Jennifer
555-4321
7
Pat
555-1234
Directory
Directory search
To browse through the directory
^DIR to display the first listing in the direc-
Press
tory. You can then use the V or ^ to browse
through the directory, or search to find a specific
entry. Entries will be displayed alphabetically by the
first letter in the name. Press OFF CLEAR at any
time to exit the directory.
To search by name
When any name entry is displayed in the directory,
you can press a dial pad key (2-9) to start a quick
name search. The directory will display the first
name beginning with the first letter associated with
a certain key (if there is such a name entry).
If you have more than one name entry that begins
with the same first letter, only by scrolling through
the entire first-letter entries then you can access
the name entries which start with the second letter
of the same key.
For example, if you have name entries “Jennifer”,
“Jessie”, “Kelvin” and “Linda” in your directory,
pressing the dial pad key 5 (JKL) once will show
“Jennifer”, twice “Jessie”, three times “Kelvin” and
four times “Linda”.
Viewing long numbers
The screen can display only 16 digits at a time. To
view numbers longer than this, press * or # to
display the remaining digits.
NOTES:
1. You can also display the first listing in the directory by first pressing SELECT MENU, then SELECT MENU to choose
DIRECTORY, and then SELECT MENU again to choose REVIEW.
2. Of the dial pad or quick search keys (2-9), each key is associated with three letters, please refer to page 23 for
details.
3. If there is no name entry matching the first letter of the key, the directory will display a name entry that matches
the second letter of the key.
4. Regarding the example, if you press 4 (GHI), as there is no name entry which matches those letters, the directory will show “Jennifer” because it is the name entry which matches the next available letter (J) in the directory.
25
25
Page 30
HANDSET 1
Andrew
555-6789
EDIT NUMBER
EDIT NAME
Andy_
Andy
555-6789
Directory
To dial, delete or change entries
To dial a displayed number
When any directory entry is displayed, press
PHONE FLASH (or SPEAKER) to dial the displayed
number.
To delete an entry
When any directory entry is displayed, press MUTE
DELETE to delete the displayed entry from the
directory. Once deleted, an entry cannot be recovered.
555-6789_
To change an entry
When any directory entry is displayed, press
SELECT MENU to modify the entry:
• You are prompted to EDIT NUMBER. Press
MUTE DELETE to erase digits. Then you can enter
the correct telephone number. You can use the
V button to move the cursor to the left and
the ^ button to move the cursor to the right.
Press and hold REDIAL PAUSE to add a three-sec-
ond pause if necessary.
You can also press REDIAL PAUS E, then V^ to
scroll to the previously dialed number from the
redial list you want to store in the directory,
then press SELECT MENU.
• Press SELECT MENU.
• You are now prompted to EDIT NAME. Press
MUTE DELETE to erase characters, then use the
dialing keys to enter the correct name (see page
23). You can also use the V button to move the
cursor to the left and the ^ button to move
the cursor to the right.
• Press SELECT MENU.
26
26
Page 31
CHARLIE JOHNSON
1-888-883-2445
11/23 10:01
AM
Caller ID log
Shared caller ID log
The caller ID log is stored in the base, and is
shared by all handsets. Changes made at any one
handset will be reflected in all.
How caller ID works
If you subscribe to caller ID service provided by
your local telephone company, information about
each caller will be displayed between the first and
second ring.
Caller’s name Caller’s number
CHARLIE JOHNSON
Appears when
the call is
missed and unreviewed.
Information about the last 50 incoming calls is
stored in the call log. You can review the call log
to find out who has called, easily return the call, or
copy the caller’s name and number into your directory.
When the call log is full, the earliest entry is
deleted to make room for the new incoming call
information.
If you answer a call before the information appears
on the screen, it will not be saved in the call log.
1-888-883-2445
11/23 10:01
NEW
Date of call
AM
Time of call
NOTES:
1. Caller ID features will work only if both you and the caller are in
areas offering caller ID service, and if both telephone companies use
compatible equipment.
2. When in idle mode, the cordless handset screen will show XX
MISSED CALLS. The call log review displays the caller ID in reverse
chronological order, with the latest one first. Each time a call log
entry marked NEW is displayed, the number of new calls decreases
by one. Any entries which have not been reviewed will be counted as
MISSED CALLS when the phone is idle.
27
Page 32
Caller ID log
About names
Names of callers will be displayed only if the information is provided by your local telephone company.
If the telephone number of the person calling
matches the exact number in your directory, the
name that appears on screen will match the name
as you entered it into your directory.
(Example: If Christine Smith calls, her name will
appear as Chris if this is how you entered it into
your directory.)
28
Page 33
HANDSET 1
6 MISSED CALLS
Pat Williams
555-1234
11/23 10:31
NEW
Chris Thompson
908-555-0100
11/23 10:21
NEW
Jeffrey Adams
555-9876
11/23 10:11
NEW
Caller ID log
To review the call log
To review the call log
Press
VCID to review the call log. The most recent
call is displayed first. Use the arrow buttons to
scroll through the list as shown on the left.
AM
To return a call
Press PHONE FLASH (or SPEAKER) to call the
number as displayed.
Caller ID numbers may appear with an area code
AM
AM
that may not be required for local calls, or without
a 1 that may be needed for long distance calls. If
the number displayed is not in the correct format,
you can change how it is dialed.
To change the number before calling, press #
repeatedly to see different dialing options (you can
choose to dial with or without an area code, and
with or without the 1), then press PHONE FLASH
(or SPEAKER) to place the call.
NOTE: If both the name
and number are not provided,
UNABLE TO SAVE will be displayed.
Example:
VCID ......................Number displayed as 908-555-0100
#(three times) ......Number changes to 555-0100 (drops 1 + area
code)
PHONE FLASH/
SPEAKER .........Dials 555-0100
Other options
• Press MUTE DELETE to delete this entry from the
call log.
• Press and hold MUTE DELETE to delete all entries
from the call log. When asked to confirm, press
SELECT MENU to clear the call log of all entries,
or press OFF CLEAR to exit and leave all call
log entries intact.
29
29
Page 34
Caller ID log
To review the call log
• Press SELECT MENU to copy this entry into your
directory. If the name or number is not provided, you will be prompted to enter them (see
page 23).
• Press and hold
the number of missed calls shown on the message counter will be reset to 0.
OFF CLEAR for four seconds,
30
Page 35
Message counter
Number of messages (or,
during playback, message
number currently playing).
Answering
system operation
Message capacity
The answering system can record up to 99 messages, depending on the length of each message.
Individual messages can be up to four minutes long,
and total maximum recording time is 15 minutes.
Messages will remain available for replay until you
delete them.
Press repeatedly to hear
setup options (see page 35).
Press to review or set
clock (see page 32).
Press to delete message
currently playing; hold to
delete all old messages
(see page 36).
Press to turn answering system on or off.
Press to select or change a
setup option (see page 35).
Press to repeat message;
hold to slow playback,
press twice to play previous message (see page
36).
Press to record a memo (see page
37) or, after pressing SETUP, to
record an outgoing announcement
(see page 33).
Press to exit setup or clock
options. Press to stop
recording a memo or outgoing announcement. Press to
start or stop message playback (see page 36).
Press to skip message;
hold to speed up playback
(see page 36).
31
Page 36
1.
The system will announce the
current clock setting, then
announce “To begin setting the
clock, press TIME/SET, then press
CHANGE to change the setting or
press TIME/SET to continue.”
2.
Press TIME /SET
Press TIME /SET
Answering system operation
Turning the answering sys-
tem on and off
Day and time announcements
To set day and time
Before playing each message, the answering system announces the day and time the message was
received.
Before using the answering system, you should follow the steps on the left to set the day and time,
so messages are dated correctly.
The system uses voice prompts to guide you. Each
time you press CHANGE, the day, hour, minute or
year advances by one. When you hear the correct
setting, press TIME/ SET to move to the next setting.
3.
until the system announces
the correct day, then press
TIME/ SET.
4.
until the system announces
the correct hour, then press
TIME/ SET.
5.
until the system announces
the correct minutes, then
press
6.
until the system announces
the correct year, then press
TIME/ SET. The system
announces the current
clock setting.
Press CHANGE
Press CHANGE
Press CHANGE
TIME/ SET.
Press CHANGE
To check day and time
You can press TIME /SET at any time to hear the
current day and time without changing it.
NOTES:
1. Press and hold CHANGE to advance the minute or year by increments of
10 (the year can be set from 2000 to 2039).
2. Caller ID provides the time and date. Set the year so that the day of the
week can be calculated from the caller ID information. After you set the
time once, it will thereafter be set automatically with incoming caller ID
information. The time will be set automatically only if you subscribe to
caller ID service provided by your local telephone company (see page 7).
32
32
Page 37
Elapsed
recording time
(in seconds).
1.
SETUP
“Announcement. Press
PLAY or ...”
Press to stop
recording.
Answering system operation
Outgoing announcements
Outgoing announcements are the messages callers hear when calls are answered by the answering
system.
The phone is pre-programmed with announcements for normal (answer and record) mode and
for announcement only mode (see page 34). If the
phone is set up to record messages, the phone
answers calls with “Hello. Please leave a message
after the tone.” You can use this announcement, or
replace it with a recording of your own voice.
2.
(Plays announcement previously
recorded).
Or
2.
3.
REC /MEMO
“Record after the tone. . .”
Speak into microphone.
4.
(Announcement is
played back).
(Play /Stop)
Microphone
(Play /Stop)
To record your outgoing announcement
Press SETUP until you hear "Announcement. Press
PLAY or press RECORD. To continue setup, press
SETUP." Then press REC /MEMO and begin speaking
after you hear "Record after the tone. Press STOP
when you are done." Speak facing the telephone
base from about nine inches away. Press PLAY/ STOP
when you are done.
Elapsed time (in seconds) will be shown in
the message window as you record. You can
record an announcement up to 90 seconds long.
Announcements less than three seconds long will
not be recorded.
To delete your outgoing announcement
Press SETUP until you hear “Announcement. Press
PLAY or press RECORD. To continue setup, press
SETUP.” Then press PLAY /STOP to begin play-
back. Press DELETE during playback to delete your
announcement.
When your announcement is deleted, calls will be
answered with the pre-programmed announcement
described above.
33
33
Page 38
Answering system operation
Announcement only mode
!
A is displayed when announcement only is activated.
1.
2.
3.
4.
SETUP
“Announcement
only, record no messages. To change
the setting press
CHANGE.”
CHANGE
“Off”
CHANGE
“On”
(Play/ Stop)
Beep
(Option selected).
In announcement only mode, callers hear an
announcement but cannot leave messages.
To turn announcement only on or off
SETUP repeatedly until you hear
Press
“Announcement only, record no messages. To change
the setting press CHANGE.” Then press CHANGE
until you hear the option you want (on or off).
Press PLAY/ STOP to store your selection and exit,
or press SETUP again to modify other features
(see page 35).
To record your outgoing announcement
When announcement only is turned on, calls are
answered with a pre-recorded announcement that
says “We’re sorry, messages to this number cannot
be accepted.” You can use this announcement, or
replace it with a recording of your own voice.
After turning on the announcement only feature, follow the steps on page 33 to record your
announcement. Callers will hear this announcement only when the announcement only feature is
turned on. Otherwise they will hear the standard
announcement asking them to leave a message.
34
34
Page 39
1.
2.
3.
SETUP
Press until desired feature
is heard (see list at right).
CHANGE
Press until desired selection is heard.
SETUP
Press to set selection and
move to next menu option.
Or
Answering system operation
Changing feature options
You can change how the answering system operates.
Press SETUP repeatedly to hear each feature. Press
CHANGE when you hear the feature you want to
modify.
Feature options (Default settings underlined)
System announces: Feature description:
“Announcement. Press
PLAY or press RECORD.
To continue setup, press
SETUP.”
Options: [record announcement]
“Remote access code. To
change the setting press
CHANGE.”
Options: [enter 2-digit code]
19
Press REC /MEMO to record your
outgoing announcement (see page
33). Press PLAY/ STOP to stop
recording.
Enter a two-digit number (10-99) for
remote access from another phone
(see page 39).
(Play/ Stop)
Press to set selection and
exit setup.
NOTES:
1. To temporarily disable the
message alert tone, press any
answering machine key (TIME/
SET, SETUP, CHANGE, REC/
MEMO, PLAY/STOP, DELETE,
REPEAT and SKIP) on the base.
This turns off the audio message
alert tone but the number in the
message window will continue
to flash as a reminder that there
are unreviewed messages on the
answering system. The message
alert tone will be re-activated
with the next incoming message.
2. To switch off the message
alert tone for all incoming messages, read the section on disabling the message alert function
in the list on the right.
3. Press and hold CHANGE to
advance the remote access code
number by 10.
“Message alert. To change
the setting press CHANGE.”
Options: On / Off
“Announcement only,
record no messages. To
change the setting press
CHANGE.”
Options: On / Off
“Call screening. To change
the setting press CHANGE.”
Options: On / Off
“Number of rings. To
change the setting press
CHANGE.”
Options: 2 / 4 / 6 /Toll saver
When the answering system is turned
on (the ANSWER ON/OFF light is lit)
and the message alert function is activated, any new incoming message will
increase the flashing number in the
message window by one, and a beep
tone will sound every ten seconds as
a reminder that there are unreviewed
messages on the answering system.
When on, callers hear an announcement but cannot leave messages (see
page 34).
When on, you can hear callers leave
messages, or answer the call.
Choose number of rings before the
system answers a call. When toll saver
is active, the system answers after
two rings if you have new messages,
and after four rings if you have no new
messages.
35
35
Page 40
Number of messages (or, during playback, message number
currently playing).
Press PLAY/STOP to begin
or end message playback.
1.
Message playback begins. See
options at right.
2.
Message playback ends.
(Play /Stop)
“You have [xx] new
messages and [xx]
old messages.”
(Play/ Stop)
Answering system operation
Message playback
Press PLAY /STOP to hear messages. The system
announces the number of messages, then begins
playback.
If you have new messages, you will hear only the
new messages (earliest first). If there are no new
messages, the system will play back all messages
(earliest first).
Announcements
• When playback begins, you will hear the total
number of messages.
• Before each message, you will hear the day and
time it was received.
• After the last message, you will hear "End of
messages." If the system has less than five minutes of recording time left, it will announce the
remaining time.
NOTES:
1. If F is flashing in the message window, memory is full.
You will have to delete some
messages before new ones
can be recorded.
2. New (unheard) messages
cannot be deleted.
Options during playback
• Press the VOLUME button to adjust speaker
volume.
• Press SKIP to skip to next message (or hold
down to speed up message playback).
• Press REPEAT to repeat message currently
playing. Press twice to hear previous message
(or hold down to slow message playback).
• Press DELETE to delete message being played
back.
• Press PLAY/ STOP to stop playback.
To delete all old messages
To delete all old messages, press and hold DELETE
while the phone is idle (not during a call, or during
message playback). New or unheard messages cannot be deleted.
36
36
Page 41
Elapsed
recording time
(in seconds).
Press to stop
recording.
Answering system operation
Recording and playing memos
Memos are messages you record yourself. They are
saved, played back and deleted exactly like incoming
messages. You can record a memo as a reminder
to yourself, or leave a message for someone else if
others in your household use the answering system.
1.
2.
REC /MEMO
“Record after the
tone. Press STOP
when you are done.”
Speak into microphone.
3.
"Recorded" then beep
(Memo has been recorded).
Microphone
(Play /Stop)
To record a memo
REC /MEMO. Elapsed time (in seconds) is shown
Press
in the message window as you record. You can
record a memo up to four minutes long. Memos
less than one second long will not be recorded.
Press PLAY/ STOP to stop recording.
To play back a memo
Press PLAY /STOP to hear messages and memos (see
page 36 for other options).
37
37
Page 42
Message counter
Answering system operation
Message counter displays
The message counter usually displays the total
number of memos and incoming messages. See the
list below for explanations of other displays in this
counter.
Message counter displays
0 No messages.
1-98 Number of messages/memos, or message
number currently playing (flashes if you have
new messages).
10-99 Current remote access code while setting (see
page 35).
1-8 Current volume level while adjusting.
1-99 (counting) Elapsed time while recording a memo (see
page 37) or announcement up to 90 seconds
(page 33).
99 (flashing) Memo recording exceeded 99 seconds.
F (flashing) Memory is full. Messages must be deleted
before new messages can be received.
CL (flashing) Clock needs to be set (see page 32).
A Announcement only mode is on (see page 34).
-- System is answering a call, or being accessed
remotely.
-- (flashing) System is being programmed or initialized.
On (or) OF Displayed for one second when any feature
option setting is turned on or off.
02, 04, 06, tS Current number of rings while setting (see
page 35).
38
38
Page 43
Answering system operation
Remote access
Dial your telephone number
1.
from any touch tone phone.
When system answers, enter a
2.
two-digit remote access code
(19 unless you have changed
it).
Enter remote commands
3.
(see list at right).
Hang up to end call and save
4.
all undeleted messages.
NOTE: If you pause for
more than 10 seconds during
remote access, you will hear a
help menu listing all features &
commands. If you issue no
command for another 20 seconds, the call will end automatically.
A two-digit security code is required to access
your answering system from any touch tone phone.
This code is 19 by default; see page 35 to change it.
Play all messages
Press to hear all messages.
1
Play new messages
Press to hear new messages.
2
Delete the message
3
33
Repeat or go back
4
Stop
5
Skip to next message
6
Review announcement
#7
Record announcement
*7to begin recording
5to stop recording
Record memo
8to begin recording
Press during playback to delete current message. Press 3 twice to delete
all old messages while in remote
access idle mode (message not being
played).
Press during the caller’s message
to repeat the message. Press during
the beginning of the day and time
announcement to go back to the previous caller’s message.
Press to stop any operation (stop
playback, stop recording).
Press to skip current message and
advance to next message.
Press to review current outgoing
announcement.
Press * 7, wait for beep, then begin
speaking. Press 5 to stop recording and hear playback of the new
announcement.
Press 8, wait for beep, then begin
speaking. Press 5 to stop recording.
5to stop recording
Review remote access
code
#9
Change remote access
code
*9
39
39
Press # 9 to review remote access
code.
Press * 9 to change remote access
code, then enter the desired remote
access code from 10-99.
Page 44
Answering system operation
Remote access
Help menu
*5
Turn system off
0
Turn system on
0
Press to hear list of features & commands.
Press to turn off answering system.
Incoming calls will no longer be
answered.
If off, system will answer after 10
rings. Enter your access code, then
press 0 to turn it on.
40
40
Page 45
Appendix
Screen icons, indicator lights & tones
Screen icons & alert tones
Screen icons
Ringer off.
Battery charging (animated display).
HANDSET 1
MUTE
11/23 10:01
NEW
AM
MUTE
NEW
Handset alert tones
Two short beeps
Four short beeps
Low battery (flashing); place handset in base or charger to
recharge.
Microphone is muted.
Missed and un-reviewed calls.
Press VOLUME keys while the volume levels are
already at limits.
Low battery warning.
Indicator lights
CHARGE
On when handset
is in the cradle of
the telephone base
and charging.
MUTE
On when the
telephone base
mutes a call.
Two beeps
Confirmation tone
Out of range during off-hook.
Programming command completed successfully.
Base tones
One beep every
10 seconds
A series of beeps
ANSWER ON/OFF
On when answering system is on and
ready to receive calls.
IN USE
On when handset is in use or you
are registering a handset. Flashes
when another phone is in use on the
same line, or the answering system is
answering an incoming call, or you are
de-registering a handset from the base.
SPEAKER
On when speakerphone is in use.
Message alert.
Press VOLUME keys while the volume levels are
already at limits.
41
41
Page 46
Appendix
Handset display screen messages
Screen display messages
PHONE
ENDED
CALL LOG EMPTY
DIRECTORY EMPTY
LIST FULL
MUTED
SPEAKER
LOW BATTERY
INCOMING CALL
NEW VOICE MAIL
XX MISSED CALLS
CONNECTING ...
** PAGING **
HANDSET X
IS CALLING
BASE
IS CALLING
LINE IN USE
The handset is in use.
You have just ended a call.
You are accessing an empty call log.
You are accessing an empty directory.
You are saving to a full directory.
The call is on mute.
The handset speakerphone is in use.
The battery needs to be recharged.
There is a call coming in.
There are new voice mail messages.
There are new calls in the CID log.
The handset has lost communication with
the base.
The base is paging handset(s).
Another handset is calling.
The base is calling.
An extension phone is in use.
NO LINE
ALREADY SAVED
SAVED
WARNING
CHECK BATTERY!
PLACE
IN CHARGER
42
42
There is no telephone line connected.
The telephone number you have entered
is already stored in the directory.
The call log entry is successfully saved to
the directory.
• The battery is not installed or not installed
properly in the handset.
-OR-
• The battery needs to be replaced.
-OR-
• An incorrect battery has been installed by
mistake. Use only the supplied battery or
AT&T replacement battery pack (P/N: 805848-00-00).
The battery is very low. The handset
should be placed in the telephone base
or charger.
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Appendix
Handset display screen messages
Screen display messages
CHARGING
UNABLE TO CALL
TRY AGAIN
MICROPHONE ON
INTERCOM TO
INTERCOM ENDED
CALLING
HANDSET X
FORWARD TO
TRANSFER TO
NO SIGNAL,
CALL ENDED
A handset with a low battery has been
placed in the telephone base or charger.
Failed intercom or conference call (there
are already two handsets or one handset
and the base being used).
The call switches from being on mute to
normal call.
The handset is to initiate an intercom call
to another handset. (You have to press
the handset number of the destination
handset.)
The intercom call has just been ended by
you or the receiver of the call.
The handset is calling another handset
(for intercom calls).
The handset is to forward an external call
to another handset.
The handset is to transfer a put-on-hold
external call to another handset.
The handset is out of range while on a
call.
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Appendix
Adding new handsets
Your telephone can accommodate up to four cordless handsets. You can add
new handsets (E597-1, purchased separately) to the E5917, E5938B and E5939B
at any time, but each handset must be registered with the base before use.
The handset provided with your E5917 is automatically registered as handset 1.
Additional handsets will be assigned numbers in the order they are registered
(handset 2, handset 3, or handset 4). You can register a maximum of four handsets.
The E5938B has two handsets automatically registered as handset 1 and 2. You
can register two additional handsets, which will be assigned as number 3 and 4.
The E5939B has three handsets automatically registered as handset 1, 2 and 3.
You can register one additional handset, which will be assigned as number 4.
NOT REGISTERED
PRESS HNDST LOC
4 SEC ON BASE
HS X REGISTERED
Handset 1 Handset 2 Handset 3
Handset 4
3. You can register only one handset to the base at a time.
Telephone base
Before using a new E597-1 handset, you must register it with the base.
To add a new handset:
• When first purchased, all optional accessory
handsets show NOT REGISTERED on the
screen.
• Make sure your handset battery is properly
installed and charged.
• Put the handset in its cradle which is plugged
into AC power. After a few seconds, PRESS
HNDST LOC 4 SEC ON BASE will be shown on
the screen.
• Press and hold HANDSET LOCATOR /INTERCOM on
the main telephone base until the IN USE light
comes on (about four seconds), then release the
button.
• The handset will show PLEASE WAIT... for a
while.
• The handset will show HS X REGISTERED and
beep once if registration was successful.
NOTES:
1. If you are on a call, using the call log or directory, or another phone
is on the same line, you cannot register a handset.
2. If the registration is not successful, the display will show NOT
REGISTERED. Reset the handsets by lifting the handsets out of their
cradle and then place the handsets back in the cradle.
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Appendix
Replacing a handset
If you are replacing a handset on a system that has the maximum number of
registered handsets (four) or wish to change the assigned handset number of
your registered handsets, you must first de-register the handsets, then re-register all handsets again.
To de-register all handsets
• Press and hold
until the IN USE light starts to turn on and flash (about 10 seconds), then
release the HANDSET LOCATOR /INTERCOM button.
• Press and release HANDSET LOCATOR /INTERCOM again. The IN USE light will
turn off and in a few seconds, all handsets will be de-registered.
• All handsets will show NOT REGISTERED if de-registration was successful.
NOT REGISTERED
HANDSET LOCATOR /INTERCOM on the main telephone base
NOTES:
1. If the de-registration process was not successful, you may need to reset the system and try again. To reset:
pick up the handset and press the PHONE FLASH button, then press the OFF CLEAR button and place
the handset back into the cradle.
2. You can only de-register handsets when the handsets and the base are not being used.
3 To re-register the handset to the telephone base, follow the registration instructions on page 44.
45
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Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com, or call 1 (800)
222-3111. In Canada, call 1 (866) 288-4268.
My phone
doesn’t work
at all.
I cannot get a
dial tone.
I cannot dial
out.
• Make sure the power cord is securely plugged in.
• Make sure that the battery wire is securely plugged into the
cordless handset.
• Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall jack.
• Charge the battery pack in the cordless handset for at least
16 hours. For optimum daily performance, return the cordless
handset to its base when not in use.
• Reset the base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one
minute for the cordless handset and base to reset.
• You may need to purchase a new battery pack, please refer to
page 9 of this user’s manual.
• First try all the suggestions above.
• Move the cordless handset closer to the base. You might have
moved out of range.
• Your telephone line cord might be malfunctioning. Try installing a
new line cord.
• If the previous suggestions don’t work, disconnect the telephone
base from the telephone jack and connect to a different phone. If
there is no dial tone on that phone either, the problem is in your
wiring or local service. Contact your local telephone company.
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The cordless
handset may take a second or two to find the base and produce
a dial tone. This is normal. Wait an extra second before dialing.
• Make sure your phone is set to the correct dial mode for the
type of service that you have (pulse or touch tone). Refer to the
installation section of this user’s manual (page 20) to set the
dial mode.
• If the other phones in your home are having the same problem,
the problem is in your wiring or local service. Contact your local
telephone company (charges may apply).
• Eliminate any background noise. Noise from a television, radio
or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another
room in your home with less background noise.
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Appendix
Troubleshooting
My cordless
handset isn’t
performing
normally.
CONNECTING...
displays on my
cordless handset.
• Make sure the power cord is securely plugged into the base.
Plug the unit into a different, working electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the base. You might have
moved out of range.
• Reset the base. Unplug the unit’s electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the
cordless handset and base to reset.
• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these
types of electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless phones.
• Ensure that the base is powered up.
• Place the cordless handset in the base for one minute to allow
the cordless handset and base to resynchronize channels.
• Move the cordless handset closer to the base. You might have
moved out of range.
• If the cordless handset is in its base and the charging light does
not come on, refer to The charge light is off in this troubleshooting guide.
• Reset the base. Unplug the unit’s electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the
cordless handset and base to reset.
• Other electronic products can cause interference with your
cordless phone. Try installing your phone as far away from
these types of electronic devices as possible: wireless routers,
radios, radio towers, page towers, cell phones, intercoms, room
monitors, televisions, personal computers, kitchen appliances
and cordless phones.
The batteries
will not hold a
charge.
• Charge the battery in the cordless handset for at least 16 hours.
For optimum daily performance, return the cordless handset to
its base when not in use.
• You may need to purchase a new battery, please refer to the
battery section of this user’s manual.
• Your phone might be malfunctioning. Please refer to the warranty section of this user’s manual for further instruction.
• If the cordless handset is in its base and the charging light does
not come on, refer to The charge light is off in this troubleshooting guide.
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Appendix
Troubleshooting
I get noise,
static, or
weak signal
even when I’m
near the base.
• Other cordless phones and 802.11 wireless routers that are
used for home computer networks also use internal radios to
communicate. The radios may interfere with one another. You
can improve the performance of your cordless phones and your
router by:
a. positioning your new phone as far away as possible from
any other existing cordless telephone system that is already
installed in your home to avoid the two systems from interfering
with each other.
b. positioning your telephone base as far as possible from your
router, computer or any other computer devices.
c. selecting channels 4 through 10 for your router (refer to your
router’s user’s manual for more information).
• Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless phones.
• Microwaves operate on the same frequency as your phone. It is
normal to experience static on your phone while the microwave
oven is operating. Do not install this phone in the same outlet or
near a microwave oven.
• If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different
location. If this solves the problem, re-locate your phone or
modem farther apart from one another, or use a different surge
protector.
• Relocate your phone to a higher location. The phone will likely
have better reception when not installed in a low area.
• If the other phones in your home are having the same problem,
the problem is in your wiring or local service. Contact your local
telephone company (charges may apply).
• If you subscribe to DSL service and if you hear noise during
conversations and/or your caller ID features are not functioning
properly, install a DSL filter to the telephone line between the
telephone base and the telephone line jack. Contact your DSL
provider to obtain a DSL filter.
I hear other
calls while
using my
phone.
• Disconnect the telephone base from the telephone jack, and
plug in a different telephone. If you still hear other calls, the
problem is probably in your wiring or local service. Call your
local telephone company.
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Appendix
Troubleshooting
I hear noise in
the cordless
handset, and
none of the
keys or buttons work.
My cordless
handset does
not ring when
I receive a
call.
• Make sure the power cord is plugged in securely.
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely into the
telephone base and the telephone jack. Make sure the power
cord is securely plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours.
For optimum daily performance, return the cordless handset to
its base when not in use.
• You may have too many extension phones on your telephone
line to allow all of them to ring simultaneously. Try unplugging
some of the other phones.
• The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably
on an upper floor.
• If the other phones in your home are having the same problem,
the problem is in your wiring or local service. Contact your local
telephone company (charges may apply).
• Test a working phone at the phone jack. If another phone has
the same problem, the problem is the phone jack. Contact your
local telephone company (charges may apply).
• Other electronic products can cause interference with your
cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, radios,
radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and
other cordless phones.
• Your line cord might be malfunctioning. Try installing a new line
cord.
• Re-install the battery pack, and place cordless handset in the
base cradle.
• Wait for the cordless handset to re-establish its connection with
the base. To be safe, allow up to one minute for this to take
place.
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Appendix
Troubleshooting
My calls fade
out or cut in
and out while
I’m using
my cordless
handset.
The charge
light is off.
• Other electronic products can cause interference with your
cordless phone. Try installing your phone as far away from the
following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room
monitors, televisions, personal computers, kitchen appliances
and other cordless phones.
• Microwaves operate on the same frequency as your phone. It is
normal to experience static on your phone while the microwave
oven is operating. Do not install this phone in the same outlet or
near the microwave oven.
• If your phone is plugged in with a modem or surge protector,
plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem
farther apart from one another, or use a different surge protector.
• Relocate your telephone base to a higher location. The phone
will have better reception when not installed in a low area.
• If the other phones in your home are having the same problem,
the problem is in your wiring or local service. Contact your local
telephone company (charges may apply).
• Clean the cordless handset and base charging contacts each
month using a pencil eraser or cloth.
• Make sure the power and line cords are plugged in correctly
and securely.
• Unplug the unit’s electrical power. Wait for 15 seconds, then
plug it back in. Allow up to one minute for the cordless handset
and base to reset.
• Your phone might be malfunctioning. Please refer to the warranty section of this user’s manual for further instruction.
My caller ID
isn’t working.
System does
not receive CID
or system does
not display
CID during call
waiting.
• Caller ID is a subscription service. You must subscribe to this
service from your local telephone company for this feature to
work on your phone.
• Your caller must be calling from an area that supports caller ID.
• Both you and your caller’s telephone companies must use caller
ID compatible equipment.
• Make sure you subscribe to caller ID with call waiting features
services provided by your local telephone company. Caller ID
features will work only if both you and the caller are in areas
offering caller ID service, and if both telephone companies use
compatible equipment.
50
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Appendix
Troubleshooting
Common cure
for electronic
equipment.
Incomplete
messages.
Difficulty hearing messages.
• If the phone does not seem to be responding normally, try
putting the cordless handset in its base. If it does not seem to
respond, do the following (in the order listed):
• Disconnect the power to the base.
• Disconnect the cordless handset battery, and spare battery, if
applicable.
• Wait a few minutes.
• Connect power to the base.
• Re-install the battery pack, and place the cordless handset into
the base.
• Wait for the cordless handset to re-establish its connection with
the base. To be safe, allow up to one minute for this to take
place.
• If a caller leaves a very long message, part of it may be lost
when the system disconnects the call after four minutes.
• If the caller pauses for more than seven seconds, the system
stops recording and disconnects the call.
• If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop recording
and disconnects the call.
• Press VOLUME ^ to increase speaker volume.
System does
not answer
after correct
number of
rings.
CL flashes
in message
window.
• Make sure that the answering system is on (see page 31).
• If toll saver is activated, the number of rings changes to two
when you have new messages waiting (see page 35).
• In some cases, the system may be affected by the ringing system used by the local telephone company.
• If the memory is full or the system is off, the system will answer
after 10 rings.
• You need to reset the answering system clock (see page 32).
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Appendix
Troubleshooting
System
does not
respond
to remote
commands.
System does
not record
message.
Announcement
message is
not clear.
• Make sure to enter your remote access code correctly (see page
39).
• Make sure you are calling from a touch tone phone. When you
dial a number, you should hear tones. If you hear clicks, the
phone is not a touch tone telephone and cannot activate the
answering system.
• The answering system may not detect the remote access
code while your announcement is playing. Try waiting until the
announcement is over before entering the code.
• There may be noise or interference on the phone line you are
using. Press dial pad keys firmly.
• Make sure answering system is on (see page 31).
• Make sure announcement only is off.
• When you record your announcement, make sure you speak in a
normal tone of voice, about nine inches from the base.
• Make sure there is no background noise (TV, music, etc.) while
you are recording.
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Appendix
Important safety instructions
This symbol is to alert you to important operating or servicing instructions that may appear in this
user’s manual. Always follow basic safety precautions when using this product to reduce the risk of
injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe
all markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect
a gas leak, report it immediately, but use a telephone away from the area
where gas is leaking. If this product is a cordless model, make sure the base
is also away from the area.
• Do not use this product near water, or when you are wet. For exam-
ple, do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays
for cleaning. If the product comes in contact with any liquids, unplug any
line or power cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can trip over
any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting in
this user’s manual. If you cannot solve the problem, or if the product is
damaged, refer to the limited warranty. Do not open this product except as
may be directed in your user’s manual. Opening the product or reassembling
it incorrectly may expose you to hazardous voltages or other risks.
• If this product has user-replaceable batteries, replace batteries only
as described in your user’s manual. Do not burn or puncture batteries
— they contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a polarized
plug with one wide prong, it may not fit in non-polarized outlets.
Do not defeat the purpose of these plugs. If they do not fit in your outlet,
the outlet should be replaced by an electrician.
CAUTION: Use only the power adapter provided with this product. To obtain a replacement, call 1 (800)
222–3111. In Canada, call 1 (866) 288-4268.
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Appendix
Important safety instructions
Especially about cordless telephone
• Privacy: The same features that make a cordless phone convenient create
some limitations. Telephone calls are transmitted between the base and the
handset by radio waves, so there is a possibility that your cordless phone
conversations could be intercepted by radio receiving equipment within
range of the cordless handset. For this reason, you should not think of
cordless phone conversations as being as private as those on corded phones.
• Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet. The electrical outlet should not be
controlled by a wall switch. Calls cannot be made from the handset if
the telephone base is unplugged or switched off, or if the electrical
power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequen-
cies that may cause interference to TVs and VCRs. To minimize or prevent
such interference, do not place the telephone base of the cordless telephone
near or on top of a TV or VCR. If interference is experienced, moving the
cordless telephone farther away from the TV or VCR will often reduce or
eliminate the interference.
• Rechargeable batteries: This product contains either nickel-cadmium or
nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to short the battery with conducting material such as rings,
bracelets, and keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery charger.
• Nickel-cadmium rechargeable batteries: Must be recycled or disposed
of properly. Do not dispose of them in household garbage. Do not burn
or puncture. Like other batteries of this type, if burned or punctured, they
could release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an industry program
United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8BATTERY for locations accepting spent nickel-cadmium batteries. Nickelmetal hydride rechargeable batteries: dispose of these batteries in a safe manner. Do not burn or puncture.
Like other batteries of this type, if burned or punctured, they could release caustic material which could cause
injury.
to collect and recycle nickel-cadmium rechargeable batteries when taken out of service within the
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Appendix
Important safety instructions
• Nickel-metal hydride rechargeable batteries: Dispose of these batter-
ies in a safe manner. Do not burn or puncture. Like other batteries of this
type, if burned or punctured, they could release caustic material which could
cause injury.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to 900 MHz digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and
Drug Administration, WTR had recommended to physicians that:
Pacemaker patients
• Should keep wireless phones at least six inches from the pacemaker.
• Should NOT place wireless phones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless phone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless phones.
Especially about telephone answering systems
Two-way recording: this unit does not sound warning beeps to let the other
party know that the call is being recorded. To ensure that you are in compliance
with any federal or state regulations regarding recording a telephone call, you
should start the recording process and then inform the other party that you are
recording the call.
SAVE THESE INSTRUCTIONS
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Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US: AAAEQ##TXXXX. This
identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See installation
instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them rung when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with party lines. If you have specially wired
alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack
until the problem has been corrected. Repairs to this telephone equipment can
only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone company
may temporarily discontinue your telephone service. The telephone company is
required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity
to correct the problem and the telephone company is required to inform you of
your rights to file a complaint with the FCC. Your telephone company may make
changes in its facilities, equipment, operation, or procedures that could affect the
proper functioning of this product. The telephone company is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing-aid
compatible.
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Appendix
FCC Part 15
If this product has memory dialing locations, you may choose to store emergency
telephone numbers (e.g., police, fire, medical) in these locations. If you do store
or test emergency numbers, please:
• Remain on the line and briefly explain the reason for the call before hanging
up.
• Perform such activities in off-peak hours, such as early morning or late
evening.
This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used such
that parts of the user’s body other than the hands are maintained at a distance
of approximately 20 cm (8 inches) or more. If you choose to use a clipping
device, please make sure to only use the supplied AT&T belt clip.
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Appendix
Limited warranty
The AT&T brands are used under license. Any repair, replacement or warranty
service, and all questions about this product should be directed to: Advanced
American Telephones, 1(800) 222-3111 or www.telephones.att.com. In
Canada, call 1 (866) 288-4268.
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product, Advanced American
Telephones (“AAT”), warrants to the holder of a valid proof of purchase
(“CONSUMER” or “YOU”) that the product and all accessories provided by
AAT in the sales package (“PRODUCT”) are free from material defects in
material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the consumer for products purchased and used in the United States of America.
2. What will AAT do if the product is not free from material defects in materials and workmanship during the limited warranty period (“MATERIALLY
DEFECTIVE PRODUCT”)?
During the limited warranty period, AAT’s authorized service representative
will repair or replace, at AAT’s option, without charge, a materially defective product. If AAT repairs this product, AAT may use new or refurbished
replacement parts. If AAT chooses to replace this product, AAT may replace
it with a new or refurbished product of the same or similar design. AAT will
return repaired or replacement products to you in working condition.
AAT will retain defective parts, modules, or equipment. Repair or replace-
ment of product, at AAT’s option, is your exclusive remedy. You should
expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the product extends for ONE (1) YEAR
from the date of purchase.
If AAT repairs or replaces a materially defective product under the terms
of this limited warranty, this limited warranty also applies to repaired or
replacement products for a period of either (a) 90 days from the date the
repaired or replacement product is shipped to you or (b) the time remaining
on the original one-year limited warranty, whichever is longer.
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Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• product that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• product that has been damaged due to repair, alteration, or modification
by anyone other than an authorized service representative of AAT; or
• product to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• product to the extent that the problem is caused by use with non-AAT
accessories; or
• product whose warranty/quality stickers, product serial number plates or
electronic serial numbers have been removed, altered or rendered illegible; or
• product purchased, used, serviced, or shipped for repair from outside the
United States, or used for commercial or institutional purposes (including
but not limited to products used for rental purposes); or
• product returned without valid proof of purchase (see 6 below); or
• charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America, call 1 (800)
222-3111 (in Canada, please dial 1 (866) 288-4268) for instructions regarding where to return the product. Before calling for service, please check the
user’s manual. A check of the product controls and features may save you a
service call.
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling charges incurred in the transport of product(s) to the service location.
AAT will return repaired or replaced product under this limited warranty to
you, transportation, delivery or handling charges prepaid. AAT assumes no
risk for damage or loss of the product in transit.
If the product failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, AAT will notify
you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping
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Appendix
Limited warranty
costs for the repair of products that are not covered by this limited warranty.
6. What must you return with the product to get warranty service?
You must:
a. return the entire original package and contents including the product to
the AAT service location along with a description of the malfunction or
difficulty;
b. include “valid proof of purchase” (sales receipt) identifying the product pur-
chased (product model) and the date of purchase or receipt (keep a copy
for your records); and
c. provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and AAT.
It supersedes all other written or oral communications related to this product.
AAT provides no other warranties for this product. The warranty exclusively
describes all of AAT’s responsibilities regarding the product. There are no
other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Limitations:
Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the product is fit for ordinary
use) are limited to one year from date of purchase.
Some states do not allow limitations on how long an implied warranty lasts,
so the above limitation may not apply to you.
In no event shall AAT be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability
to use the product, or other associated equipment, the cost of substitute equip-
ment, and claims by third parties) resulting from the use of this product.
Some states do not allow the exclusion or limitation of incidental or conse-
quential damages, so the above limitation or exclusion may not apply to you.
Please retain your receipt as your proof of purchase.
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Appendix
Technical specifications
RF frequency band
(handset to base)
RF frequency band
(base to handset)
Channels 95
Operating temperature
Telephone base voltage
(AC voltage, 60Hz)
Telephone base voltage
(AC adapter output)
Handset voltage 3.2 — 4.7 VDC 700mAh
Charger voltage
(AC adapter output)
Replacement battery Battery pack (part number 80-5848-
2400 MHz — 2483.5 MHz
5725 MHZ — 5850 MHz
32°F — 122°F
0°C — 50°C
96 — 130 Vrms
9VDC @600mA
9VDC @200mA
00-00) 3.6V 700mAh
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Appendix
Index
A
AC adapter, 8
Adding new handsets, 44
Alert tones, 41
Answering calls, handset, 12; base,
13
Answering system, 31-40
B
Battery charging, 9
Battery installation, 9
Belt clip, 11
C
Call forward, 17
Call waiting, 14
Call transfer, 18
Caller ID, 27
add entries to phone directory,
30
delete entries, 29
dial entries, 29
CID, 27
Clear voice mail indication, 20
D
Delete call log entries, 29
Delete redial entries, 12
Dialing,
from a CID record, 29
directory dialing, 26
Directory, 22
dial number, 26
edit entries, 26
name search, 25
new entries, 23
E
Elapsed time, 12
Ending calls, handset, 12; base, 13
F
Flash (switchhook flash), 14
H
Hands-free use, 12
Handset locator, 13
Headset, 11
I
Intercom, 16
Incoming call log, 29
Incoming calls (answering), handset,
12; base, 13
Indicator lights, 41
L
Last number redial, handset, 12;
base, 13
Low battery, 9
M
Making calls, handset, 12; base, 13
Menus, 2
Messages, 31-40
Mute, 15
N
Names,
enter into directory, 23
search for, 25
O
Operating range, 7
Q
Quick reference guide, 2-3
R
Receiving calls, handset, 12; base, 13
Recharging, 9
Redial, handset, 12; base, 13
Replacing a handset, 45
Ringer silencing, 15
Ring tone options, 19
S
Search for names, 25
Speakerphone, 12
Switchhook flash, 14
T
Technical specifications, 61
Troubleshooting, 46-52
V
Volume controls, 14
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Appendix
Remote access wallet card
Use the wallet card below to help you remember commands to control your
answering system from any touch tone telephone.
Cut along dotted line.
Call your phone number, then enter
your two-digit access code (preset to
19).
Fold here.
Action Remote command
Play all messages ....................... 1
Play new messages ................... 2
Delete the message ................. 3
Delete all old messages .......... 33
Repeat or go back .................... 4
Stop ............................................. 5
Help menu ................................. *5
Skip the message ...................... 6
Review announcement ............#7
Record announcement............ *7
Record memo ........................... 8
Review remote access code .. #9
Change remote access code .. *9
Answer machine ON/OFF ... 0
5.8 GHz Cordless Telephone/Answering System E5917/E5938B/E5939B
Copyright © 2006 Advanced American Telephones. All rights reserved.
63
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones. Printed in China.
Page 68
www.telephones.att.com
Copyright © 2006 Advanced American Telephones. All rights reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 06/06.
91-000761-020-000
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