AT&T E5909B User Manual
User's Manual
5.8 GHz Corded/Cordless
Telephone/Answering
System E5909B
with Caller ID & Call Waiting
Congratulations on your purchase
of this AT&T product.
Before using this telephone system, you must
read Important safety instructions
on pages 52 to 54 of this manual.
NEED HELP?
Our representatives are here
to help you with any questions concerning the
operation of this product, available accessories,
or any other related issues.
Call toll free
1 (800) 222-3111
In Canada, call
1 (866) 288-4268
or visit our website at
www.telephones.att.com
Model No.: E5909B
Product Name: 5.8GHz Corded/Cordless Telephone/Answering System
Serial No.:
(found on the bottom of the telephone base)
Purchase Date:
Place of Purchase:
IMPORTANT
Information about Caller ID with Call Waiting
This product has a Caller ID with Call Waiting feature that works with
services from your local phone service provider.
Caller ID with Call Waiting lets you see who is calling before you
answer the phone, even when you’re on another call.
You may need to change your phone service to use this
feature. Contact your phone service provider if:
• You have both Caller ID and Call Waiting, but as separate services
(you may need combined service).
• You have only Caller ID service, or only Call Waiting service.
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this product with regular Caller ID service, and you can use
this product’s other features without subscribing to either Caller ID or
combined Caller ID with Call Waiting service.
There are fees for Caller ID services, and these services may not be
available in all areas.
Depending on your service, you may see the caller’s number, or the caller’s name and
number. This product can provide information only if both you and the caller are in areas
offering Caller ID service, and if both telephone companies use compatible equipment.
The time and date are sent by the service provider along with the call information.
Copyright © 2006 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
You must install and
charge the battery before
using the telephone.
For customer service or product
information, visit our website at
STOP!
See page 7
for easy instructions.
www.telephones.att.com
or call 1 (800) 222-3111.
In Canada, call 1 (866) 288-4268.
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully:
• Use only Replacement Battery 3301 (SKU 91076. Part Number 80-5071-00-00).
• Do not dispose of the battery in a fire. Like other batteries of this type, it could explode
if burned. Check with local codes for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and may cause
damage to the eyes or skin. It may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit. Do not allow
conductive materials such as rings, bracelets, or keys to touch the battery. The battery
or conductor may overheat and cause harm.
• Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and battery charger.
Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to
qualified service personnel for servicing.
User's Manual
5.8 GHz Corded/Cordless
Telephone/Answering
System E5909B
With Caller ID & Call Waiting
Table of contents
Getting Started
Quick reference guide ........................2
Parts checklist ......................................4
Before you begin .................................. 5
Telephone base installation ................ 6
Battery installation & charging ..........7
Wall mounting ......................................8
Belt clip & optional headset ....................9
Telephone Operation
Handset settings.................................10
Base settings .......................................13
Basic cordless handset operation ..14
Basic base operation .........................15
Options while on calls ......................16
Call transfer ........................................18
Intercom calls .....................................19
Directories
Directories ..........................................22
Speed dialing .......................................23
Entering names into directories .....25
Entering phone number and
assigning distinctive ring .................. 26
Directory search ................................27
To copy, edit or delete an entry .....28
Caller ID Operation
Caller ID operation ........................... 29
CID memory ......................................31
Call waiting .............................................. 35
Answering System Operation
Answering system operation ..........36
Day and time announcements ........37
Outgoing announcements ................38
Changing feature options ................. 39
Message playback ...............................40
Recording and playing memos ........41
Message counter displays .................42
Remote access ...................................43
Appendix
Display screen messages, lights and
tones ......................................................... 44
Troubleshooting ................................. 46
Important safety instructions .......... 52
FCC part 68 and ACTA ....................55
FCC part 15 ........................................56
Limited warranty ..............................57
Index ..................................................... 60
Technical specifications .....................61
Remote access wallet card ..............62
1
Getting Started
Quick reference guide
Cordless Handset
SELECT/TRANSFER
Press to store a programming option
(see page 10)
During a call, press to transfer a call
between cordless handsets (see page
18).
CIDV (volume down)
When phone is idle, press CIDV to display Caller ID information (see page 31).
While entering names or phone numbers,
press to delete last character entered.
While programming, press to change menu
item or value (see page 10).
During a call, press CIDV to adjust listening volume.
During ringing, press the key to adjust ringing volume.
PHONE/FLASH
Press to make or answer a call
(see page 14).
During a call, press to receive an
incoming call if Call Waiting is activated (see page 16).
HOLD
Press to place a call on hold.
Press again to resume your call
(see page 16).
Press to customize the handset’s
operation (see page 10).
During a call, press to switch
to another channel if there is
interference.
MENU/CHAN
^DIR (volume up)
When phone is idle, press ^DIR to display Directory entries (see page 27).
While entering letters in names, press to
advance or press twice to enter space.
While programming, press to change menu
item or value (see page 10).
During a call, press ^DIR to adjust listening volume.
During ringing, press the key to adjust ringing volume.
OFF/CLEAR
During a call, press to hang up.
While using menus, press to cancel an
operation, back up to the previous menu,
or exit the menu display.
INT/DELETE
While phone is idle, press to page base
(see page 19) or press and hold to
delete all Caller ID entries (see page
34).
While a Caller ID entry is displayed, press
to delete displayed entry (see page 33).
REDIAL/PAUSE
Before dialing, press to display last number
called (see page 14).
While dialing or entering numbers into your
directory, press to insert a 4-second dialing
pause (see page 26).
2
Getting Started
Quick reference guide
Telephone Base
RINGER VOLUME: Set switch on side
of base (Off, Low, High). (see page 13)
• INTERCOM/CID DEL:
Press to delete displayed Caller
ID entry (see page 33). While
phone is idle, press to page
cordless handsets (see page 15),
or press and hold to delete all
Caller ID entries (see page 34).
• MENU: Press to customize the
telephone’s operation (see page
13).
• FLASH: During a call, press to
receive an incoming call if Call
Waiting is activated (see page
16).
• REDIAL/PAUSE: Before
dialing any numbers, press to
display last number called (see
page 15).
While dialing or entering num-
bers into your directory, press to
insert a 4-second dialing pause
(see page 26).
• CLOCK: Press to review or set clock
• SETUP: Press repeatedly to hear setup
• ANNC: Press to review or record
• RECORD: Press to record a memo
•
• DELETE: Press to delete message
•
•
•
CONTRAST: Press to
adjust screen contrast.
(see page 37).
options (see page 39).
announcement; press again to quit (see
page 38).
(see page 41) or after pressing ANNC
to record an outgoing announcement (see
page 38).
PLAY/STOP: Press to start or stop
message playback (see page 40).
currently playing; hold to delete all old messages (see page 40).
ANSWER ON : Press to turn answer-
ing system on or off.
REPEAT : Press to repeat message;
press twice to play previous message
(see page 40).
SKIP : Press to skip message (see
page 40).
3
INDICATOR LIGHTS:
See page 45.
• CLEAR: While using
menus, press to cancel an
operation, back up to the
previous menu, or exit the
menu display.
• VCID: Press when
phone is idle to display
Caller ID information (see
page 31). While entering
numbers or letters, press
to delete last character
entered.
• SELECT: Press to store
a programming option (see
page 13), or to store a
directory entry in memory
(see page 22).
• ^DIR: Press when
phone is idle to display
directory entries (see page
27). While entering or
modifying names, press to
advance cursor.
• DISP DIAL: Press to
dial number currently displayed.
• HOLD: Press to place
call on hold. Press again
to resume call (see page
16).
• VOLUME : During a
call, press ^ or V to
adjust listening volume
(see page 16).
• MUTE: Press to silence
microphone; press again
to resume your conversation (see page 16).
• SPEAKER : Press
to turn speaker on or off
(begin or end a call).
Getting Started
Parts checklist
Save your sales receipt and original packaging in case you need to ship your telephone
for warranty service.
Base handset Telephone base
Cordless
handsets
Handset cord
Battery compartment
covers
Belt clip
Battery packs for
cordless handsets
Telephone line cords (1 long, 1 short)
Base power adapter
Charger for cordless
handsets
Charger power
adapters
4
Getting Started
Before you begin
About Caller Identification
Caller ID with Call Waiting features in
this telephone let you see who’s calling before you answer the phone, even
when you’re on another call. These
features require services provided by
your local telephone company.
Contact your telephone service provider if:
• You have both Caller ID and Call
Waiting, but as separate services
(you may need combined service).
• You have only Caller ID service, or
only Call Waiting service.
• You don’t subscribe to any Caller
ID or Call Waiting services.
You can use this phone with regular
Caller ID service, and you can use its
other features without subscribing to
either Caller ID or combined Caller ID
with Call Waiting service. There may be
fees for these services, and they may
not be available in all areas.
Caller ID features will work only if
both you and the caller are in areas
offering Caller ID service, and if both
telephone companies use compatible
equipment.
Telephone operating range
This cordless telephone operates with
the maximum power allowed by the
Federal Communications Commission
(FCC). Even so, the handset and base
can communicate over only a certain
distance — which can vary with the
locations of the base and handset, the
weather, and the construction of your
home or office.
If you receive a call while you are
out of range, the cordless handset
might not ring — or if it does ring,
the call might not connect when you
press
PHONE/FLASH. Move closer to
the base, then press PHONE/FLASH to
answer the call.
If you move out of range during
a phone conversation, you might
hear noise or interference. To improve
reception, move closer to the base.
If you move out of range without
pressing OFF/CLEAR, your phone will
be left off the hook. To hang up properly, walk back toward the telephone
base, periodically pressing OFF/CLEAR
until the call is disconnected.
See Caller ID Operation, beginning on
page 29, for more details about how
these features work.
5
Getting Started
Telephone base installation
Install the telephone base as shown below. Choose a location within the home:
• Away from any other cordless (wireless) device such as cordless telephones, 802.11
wireless router (for example, WiFi).
• Away from other electronic equipment, microwave oven, television, computer, etc.
Avoid excessive heat, cold, dust, and moisture.
• If you need to install your phone within the same room as other cordless phones or
wireless products, you may need to select a different channel for your router and or
change the channel on your phone’s cordless handsets (see page 16).
Plug the large
power adapter
into an
electrical outlet
not controlled by
a wall switch.
Plug long telephone
line cord into telephone jack.
Plug handset cord into
handset and jack at the
bottom of the base.
NOTES:
1. Use only the power adapter supplied with this product. If you need a replacement, call 1 (800) 222-3111. In Canada,
call 1 (866) 288-4268.
2. Be sure to use an electrical outlet not controlled by a wall switch.
6
Getting Started
Battery installation & charging
After battery installation, place the cordless handset in the charger and allow to charge
for at least 16 hours before use. You can keep the battery charged by returning the cordless handset to the charger after each use. When the battery is fully depleted, a recharge
takes about 12 hours. The average talk time on a fully charged battery is about five hours
depending on environmental conditions, and the standby time is approximately five days.
Press in and downward on
the tab to open the battery
compartment cover.
Plug the battery pack
connector into handset.
Place the battery pack
and wires in the compartment.
Slide battery compartment cover up until it
clicks closed.
BATTERY LOW
-- 1 - 8/12 10:06
then
NEEDS RECHARGING
-- 1 - 8/12 10:06
Plug power adapter into jack on
underside of charger as shown,
then plug into an electrical outlet
not controlled by a wall switch.
Caution: Use only the supplied rechargeable battery pack or AT&T replacement battery model 3301 (SKU 91076.
Part number 80-5071-00-00).
NOTE: If you need a battery pack replacement, call 1-800-222-3111. In Canada, call 1-866-288-4268.
Place handset in charger for at
least 16 hours before first use.
Low battery indicator
Return handset to charger when this
symbol appears.
7
AM
AM
Getting Started
Wall mounting
The telephone base can be installed on any standard wall-phone outlet as shown below.
Choose a location away from electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or
moisture.
Connect short telephone cable and power
adapter as shown on page 6, then grasp and
squeeze to open hinged wall mount.
Press and slide down firmly
so base is held securely on
outlet mounting pegs.
Rotate wall mount and
lock in place.
Plug short telephone
cable into telephone
jack.
Remove handset cradle tab, rotate and replace to
hold corded handset securely in place when telephone base is wall mounted.
8
Getting Started
Belt clip & optional headset
Install belt clip as shown below if desired.
Snap belt clip into notches on
side of handset. Rotate and pull
to remove.
For hands-free telephone conversations, you can use any industry standard 2.5 mm
headset (purchased separately). For best results, use an AT&T 2.5 mm headset.
Plug 2.5 mm headset
into jack on side of
handset (beneath
small rubber flap).
9
LANGUAGE
Telephone Operation
Handset settings
You can change settings to program how the cordless
handset works. Each cordless handset operates as an
individual unit. The ringer sound, ringer volume, date/
time and language must be programmed separately for
each cordless handset.
• Press
• Press OFF/CLEAR anytime to cancel an operation
Follow the steps below to program the cordless
handset. To stop at any time, press OFF/CLEAR. If the
phone rings, programming stops automatically so you
can answer the call.
Choose handset language
At this menu you can select the language used in all
menus and screen displays.
• Press MENU/CHAN to begin programming.
• Press CIDV once. The screen displays
• Press SELECT/TRANSFER to see the current setting
• Press CIDV or ^DIR to scroll through the available
• Press SELECT/TRANSFER to select the displayed lan-
MENU/CHAN, then use the CIDV and ^DIR but-
tons to scroll to the feature to be changed. Press
SELECT/TRANSFER to select the displayed item.
and exit the menu display.
LANGUAGE
flashing.
options of ENGLISH, ESPANOL and FRANCAIS.
guage and exit.
.
10
DATE/TIME
1/01 12:00
Telephone Operation
Handset settings
Set handset date and time
The handset displays the date and time when you are
not using it. You can set the time manually, or you can
allow it to be set automatically with incoming Caller
ID information. The time will be set automatically only
if you subscribe to Caller ID service provided by your
local telephone company (see page 5).
• Press
• Press CIDV twice. The screen shows DATE/TIME.
• The month in the displayed date starts to flash. Use
AM
• The date starts to flash. Use CIDV and ^DIR to
• The hour starts to flash. Use CIDV and ^DIR to
• The minute starts to flash. Use CIDV and ^DIR to
• The AM/PM starts to flash. Use CIDV and ^DIR to
MENU/CHAN to begin programming.
Press SELECT/TRANSFER to confirm.
CIDV and ^DIR to scroll through the numbers 1,
(for January,) -12, (for December.) Press SELECT/
TRANSFER when the appropriate month is flashing.
scroll through the numbers 1-31. Press SELECT/
TRANSFER when the appropriate date is flashing.
scroll through the numbers 1-12. Press SELECT/
TRANSFER when the appropriate hour is flashing.
scroll through the numbers 00-59. Press SELECT/
TRANSFER when the appropriate minute is flashing.
toggle between AM and PM. Press SELECT/TRANSFER
when the appropriate option is flashing, save the
selection, and exit.
NOTE: You can choose to set the time manually, or you can allow it to
be set automatically with incoming Caller ID information. The time will be set
automatically only if you subscribe to Caller ID service provided by your local
telephone company .
11
RINGER: 1
Telephone Operation
Handset settings
Set handset ringer tone
This feature allows you to choose one of 4 ringing
tones, (1-4) or turn the ringer off ( 0 ). Use the
or ^DIR button to hear an example of each ringer tone,
then press SELECT/TRANSFER to select the one you prefer.
• Press MENU/CHAN to begin programming.
• Press ^DIR twice. The screen displays
setting.
• Press SELECT/TRANSFER to change current setting.
• Press CIDV or ^DIR to display 1, 2, 3, 4, or OFF. You
will hear a sample of each ringer tone.
• Press SELECT/TRANSFER to select the displayed ringer
tone and exit.
Set handset ringer volume
• Press and hold CIDV or ^DIR for about 2 seconds.
• When the screen displays OFF LOW HIGH, the
current setting will flash.
• Press CIDV or ^DIR to select your preference.
• Press SELECT/TRANSFER, PHONE/FLASH, OFF/CLEAR,
or MENU/CHAN to confirm and save your selection,
and exit to idle mode.
CIDV
RINGER:
and
NOTE: Handset ringer volume can also be temporarily adjusted by
pressing CIDV or ^DIR (OFF LOW HIGH) or OFF/CLEAR
during incoming ringing. The next call will ring normally.
12
LANGUAGE
Telephone Operation
Base settings
You can change settings to program how the telephone
base works.
Follow the steps below to program the telephone base.
To stop at any time, press
gramming stops automatically so you can answer the call.
Choose base language
At this menu you can select the language used in all
menus and screen displays.
• Press MENU to begin programming.
• Press CIDV or DIR^ until screen displays
LANGUAGE
.
• Press SELECT to change current setting.
• Press CIDV or DIR^ to scroll through the available
options of ENGLISH, ESPANOL and FRANCAIS.
CLEAR. If the phone rings, pro-
DIAL MODE: TONE
NOTES:
1. This sets the dial mode for both
the handset(s) and the base.
2. During a power failure only the
corded handset can be used to
make and answer calls. The dial
mode will default to pulse dial. To
change to tone dial temporarily
press *on the base (see page
17). When power is restored the
dial mode will return to the programmed setting.
• Press SELECT to select the displayed language and
exit.
Choose dial mode
At this menu you can choose tone or pulse dialing. The
factory default setting is TONE. Change this to PULSE
only if you do not have touch-tone dialing service.
• Press MENU to begin programming.
• Press CIDV or DIR^ until screen displays
MODE
& setting.
DIAL
• Press SELECT to change current setting.
• Press CIDV or DIR^ to display TONE or PULSE.
• Press SELECT to select displayed dial mode and exit.
Choose base ringer volume
The base ringer volume can be set to OFF, LOW, or HI,
by adjusting the switch on the left side of the base. This
switch affects only the base ringer volume; the cordless
handset ringer volume remains unchanged.
13
PAT JOHNSON
908-555-0100
8/12 10:06
AM
Telephone Operation
Basic cordless handset operation
Making and answering calls
To answer an incoming call, press
any key except OFF/CLEAR, CIDV or ^DIR). If you have
Caller ID service, the caller’s number and/or name will
appear on the display screen after the first or second
ring (see page 29 for Caller ID features and options).
To make a call, press PHONE/FLASH, then dial a number.
Press OFF/CLEAR or place in charger, (Auto Off,) to
hang up.
To preview numbers before dialing, enter numbers first,
then press PHONE/FLASH to dial. Press CIDV anytime
to make corrections when entering numbers.
NOTE: Only one cordless handset or one cordless handset and the
base can be on a call at a time. If the other cordless handset attempts to join a
call, its screen will display OTHER HANDSET ON and then OR OUT OF
RANGE.
Last number redial
Press REDIAL/PAUSE on the handset to display the
last number called (up to 32 digits). To dial the number displayed, press PHONE/FLASH. You can also
press PHONE/FLASH and then REDIAL/PAU SE to dial
the last number called without previewing it.
To delete this number, press REDIAL/PAUS E twice. This will
clear the redial memory and leave it blank.
PHONE/FLASH (or
Ring silencing
The handset ringer can be temporarily turned off by
pressing OFF/CLEAR during incoming ringing. You can
answer the call, or let the caller leave a message. This will
silence the ringer without disconnecting the call. If your
answering system is on, the caller will be asked to leave a
message (see page 36). The next call will ring normally.
NOTE: Pressing OFF/CLEAR on a handset will only temporarily
silence the ringer on that handset. The other cordless handset and telephone
base will continue to ring normally.
14
Lift handset, or press SPEAKER
PAT JOHNSON
908-555-0100
8/12 10:06
AM
12345678901
Telephone Operation
Basic base operation
Making and answering calls
To answer a call, lift the corded handset or press
SPEAKER. If you have Caller ID service, the caller’s
number and/or name will appear on the display screen
after the first ring (see page 29 for Caller ID features and
options).
To make a call, lift the corded handset, (or press SPEAKER)
then dial a number.
To preview numbers before dialing, first enter telephone
number. Press CIDV to make corrections if necessary.
When the number is entered, press DISP DIAL to activate the speakerphone and dial automatically. You can
continue using the speakerphone, or lift the corded
handset to switch to the handset.
To hang up, replace the corded handset or press
SPEAKER.
Redial
Press INTERCOM/CID DEL to locate
handset
NOTE: If the handset battery is
dead this feature will not work.
Last number redial
Press REDIAL/PAUSE on the base to display the last number called (up to 32 digits). To dial the number displayed,
press DISP DIAL to activate the speakerphone and dial
automatically. You can also call a redial number by pressing SPEAKER and then REDIAL/PAU SE. You can continue using the speakerphone, or lift the corded handset
to switch to the handset.
To delete the displayed number, press REDIAL/PAU SE again.
This will clear the redial memory and leave it blank.
Handset locator
If the cordless handset is misplaced, press the
INTERCOM/CID DEL button on the base. The handsets
will beep for 60 seconds to help you find them. When
the handset is found, press OFF/CLEAR to stop the
beeping (or press the INTERCOM/CID DEL button on
the base).
15
Flash
Tone
Hold
Channel
V^
Volume
Telephone Operation
Options while on calls
To adjust volume
CIDV or ^DIR buttons on the handset or the
Press
VOLUME button on the base to adjust listening volume.
Call waiting
If you subscribe to a Call Waiting service with your
local telephone service provider, you will hear a beep
if someone calls while you are already on a call. Press
PHONE/FLASH to put your current call on hold and
take the new call. You can press PHONE/FLASH anytime to switch back and forth between calls.
Flash
Tone
SCANNING...
Volume
Mute
Speaker
Hold
Press HOLD to place a call on hold.
When a call is on hold, resume the conversation on the
cordless handset by pressing HOLD or PHONE/FLASH.
Resume a conversation at the base by lifting the handset
or pressing SPEAKER or HOLD on the base.
When a call is on hold, you can replace either handset
in its base or charger, and retrieve the call from another
telephone.
Mute
While using the base, you can press MUTE to silence the
microphone during a conversation. You will be able to
hear the caller, but your caller will not be able to hear
you until you press MUTE again to resume speaking.
Channel (Cordless handset only)
If a call is noisy or unclear, or if words fade out, press
MENU/CHAN on the cordless handset to scan for a better
communication channel between the handset and base.
16
Phone
Intercom
Hold
INT
Telephone Operation
Options while on calls
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch to
touch tone dialing during a call by pressing
be useful if you need to send tone signals for access to
answering systems or long-distance services.
After you hang up or press PHONE/FLASH to access
services with your local telephone service provider, the
phone automatically returns to dial pulse (rotary) service.
3-way conference calls
During a call, someone at the base or another handset
can join in the conversation.
• On the cordless handset: Press PHONE/FLASH to
join a conversation begun at the base.
• At the base: Lift the handset (or press SPEAKER)
to join a conversation begun at the cordless handset.
You can also page the other parts of the system and ask
another user to join the call.
From a cordless handset: Press HOLD, then press
INTERCOM/DELETE.
From the telephone base: Press HOLD, then press
INTERCOM/CID DEL.
Anyone at a cordless handset or telephone base can
either join the call, (by pressing PHONE/FLASH or
Hold
Speaker
SPEAKER,) or talk to you first, (by answering the
page), and then decide whether to join the call. When
another user joins the call, the intercom call is terminated.
*. This can
NOTE: Only one cordless handset and the base can be on a confer-
ence call. If one cordless handset is on a call and the other cordless handset
attempts to join the call, its screen will display OTHER HANDSET ON and
then OR OUT OF RANGE.
17
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