AT&T E5654B User Manual

User's Manual (Part 2)
5.8 GHz Cordless Telephone/Answering System E5654B
with Caller ID & Call Waiting
You must install and charge battery before using the telephone.
See page 7
for easy instructions.
For customer service or product information, visit our web site at
www.telephones.att.com
or call 1-800-222-3111.
Please also read
Important Product Safety Information
Enclosed in product package.
Add new handsets to make your phone more versatile (see page 46)
Your telephone can accommodate up to four cordless handsets. You can add new handsets (Model E560-2, purchased separately) at any time, but each must be regis­tered with the base before use.
The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3 or
4). You can register a maximum of four handsets.
Handset 1 Handset 2 Handset 3 Handset 4
NOTE: Only two handsets or one handset and the base can be connected to an outside call at the same
time.
NOTE: The E5654B has four pre-registered handsets. You cannot register any additional handsets to the
E5654B.
Copyright © 2006 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
User's Manual (Part 2)
5.8 GHz Cordless Telephone/Answering System E5654B
with Caller ID & Call Waiting
Table of contents
Getting Started
Quick reference guide ........................ 2
Parts checklist ......................................4
Before you begin .................................. 5
Telephone base installation ................ 6
Battery installation & charging .......... 7
Wall mounting ...................................... 8
Belt clip & optional headset .............. 9
Telephone Operation
Basic handset operation ...................10
Basic base operation ......................... 11
Options while on calls-handset
and base ............................................... 12
Intercom calls .....................................14
Call forward ........................................15
Call transfer ........................................16
Handset settings.................................17
Base settings ....................................... 19
Directory
About the directory .......................... 22
New directory entries ......................23
Directory search ................................25
To dial, delete, or change entries ....26
Caller ID Log
How Caller ID works .......................27
To review the call log ........................29
Answering System Operation
Answering system operation ..........31
Day and time announcements ........ 32
Outgoing announcements ................33
Announce Only mode ...................... 34
Changing feature options ................. 35
Message playback ...............................36
Recording and playing memos ........37
Message counter displays .................38
Remote access ...................................39
Appendix
Screen icons ....................................................41
Alert tones & indicator lights ...................42
Handset display screen messages ...........43
Base display screen messages ...................45
Adding new handsets ..................................46
Replacing a handset ......................................47
Re-Registering a handset ...........................48
Troubleshooting ................................. 49
Technical specifications .....................56
Index .....................................................57
Remote access wallet card ..............58
1
Getting Started
Quick reference guide
Handset
^ CID
Press to scroll up while in menus. Press to display Caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left.
PHONE/FLASH
Press to make or answer a call. During a call, press to receive an incoming call if Call Waiting is activated (see page 12).
MUTE/DELECT
While on a call, press to mute microphone (see page 13). While reviewing the call log, press to delete an individual entry or press and hold to clear the Caller ID log (see page 30). While pre-dialing, press to delete digits from a string (see page 10).
SPEAKER
Press to activate handset speakerphone. Press again to resume normal handset use (see page 10).
Feature menu
> shows highlighted item
>DIRECTORY CALL LOG
Menu
Feature Menu
Directory .................See page 22
Call Log ..................See page 27
Ringer Volume ........See page 17
Ringer Tone ............See page 17
Key Tone ................See page 17
Language................See page 18
CLR Voice Mail ......See page 18
Dial Type ................See page 18
MENU/ SELECT
Press to display menu, or to select highlighted item from menu.
V DIR
Press to scroll down while in menus. Press to display directory entries (see page 25). While entering names, press to advance cursor.
OFF/ CLEAR
During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.
REDIAL/PAUSE
Press to view redial memory (see page
10). While entering numbers, press and hold to insert a dialing pause (see page 23).
INTERCOM
Press to initiate an intercom conversa­tion or transfer a call (see pages 14,
16). Press and hold to forward a call (see pages 15).
Press ^ or V to scroll
through menu items.
Press SELECT to select or modify a highlighted item.
Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
2
Getting Started
Quick reference guide
Base/Speakerphone
Telephone function keys
CID ^ .................. Press to scroll up while in menus. Press to display
SELECT/MENU ...... Press to display menu, or to select highlighted item
DIR V .................. Press to scroll down while in menus. Press to dis-
REDIAL/PAUSE ..... Press to view redial memory (see page 11). While
CLEAR ................... Press to cancel an operation, back up to the previous
INTERCOM ............ Press to initiate an intercom conversation or transfer
FLASH .................... During a call, press to receive an incoming call if Call
VOLUME ................ Press to adjust speakerphone listening volume (see
MUTE ..................... Press to silence microphone; press again to resume
SPEAKERPHONE ... Press to turn speakerphone on or off (begin or end a
Caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left.
from menu.
play directory entries (see page 25). While entering names, press to advance cursor.
entering numbers, press and hold to insert a dialing pause (see page 23).
menu, or exit the menu display.
a call (see pages 14, 16). Press and hold to forward a call (see pages 15).
Waiting is activated (see page 12).
page 12).
(see page 13).
call, see page 11 ).
Answering system controls (see pages 31-40)
Press to repeat message. Hold to slow playback. Press twice to hear previ­ous message.
Press to skip to next message. Hold to speed up playback.
Press to play or stop playing messages.
ANSWER ON/OFF . Press to turn answering system on or off.
DELETE ................. Press to delete a message during playback. Press
TIME/SET ............... Press to review or set the answering system clock.
MENU ..................... Press to review or change answering system options.
CHANGE ................ Press to change a menu option.
REC/MEMO ............ Press to record a memo or press after pressing
and hold to delete all old messages when set is idle.
MENU to record an outgoing announcement.
3
Getting Started
Parts checklist for E5654B
Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:
Telephone base
Handset chargers
Batteries
Battery compartment covers
Telephone handsets
Power adapters
Wall mount bracket
Telephone line cord
Belt clips
4
Getting Started
Before you begin
About Caller Identification
Caller ID with Call Waiting features in this telephone lets you see who’s call­ing before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.
Contact your telephone service pro­vider if:
• You have both Caller ID and Call Waiting, but as separate services (you may need combined service).
• You have only Caller ID service, or only Call Waiting service.
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas.
Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.
See Caller ID Operation, beginning on page 27, for more details about how these features work.
Telephone operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.
If you receive a call while you are out of range, the handset might not
ring — or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press
PHONE to answer the call.
If you move out of range during a phone conversation, you might
hear noise or interference. To improve reception, move closer to the base.
If you move out of range without pressing OFF, your phone will be left
off the hook. To hang up properly, walk back towards the telephone base, peri­odically pressing OFF until the call is disconnected.
5
Getting Started
Telephone base installation
Install the telephone base as shown below. Choose a base location away from electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
Plug the power adapter into an electrical outlet not controlled by a wall switch.
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. In
Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch.
Plug telephone line cord into telephone jack.
6
Getting Started
Battery installation & charging
After battery installation, place each handset in the base or charger and allow to charge for at least 16 hours before use. You can keep the battery charged by returning the hand­sets to the base or charger after each use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about eight hours depending on environmental conditions and the standby time is approximately fours days.
LOW BATTERY
Low battery indicator
Return handset to base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)
Plug the battery pack connector into handset.
Place the battery pack and wires in the compartment.
Press tab to open battery compartment.
Plug power adapter into an electrical outlet not controlled by a wall switch.
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. Be
sure to use an electrical outlet not controlled by a wall switch.
Caution: Use only supplied recharge­able battery or AT&T replacement battery model 27910 (SKU 00102. Part number 89-0099-00-00).
Replace compartment cover.
Place handset in base or charger to charge for at least 16 hours before first use.
7
Getting Started
Wall mounting
The base can be installed on any standard wall phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer rout­ers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
1) Connect telephone line cord and power adapter to telephone jacks and wall jacks, as shown on page 6.
2) Install wall mount bracket onto the set.
(a) First put the two front wall mount
bracket tabs into the front notches on the bottom of the telephone base.
(b) Squeeze the rear tabs of the wall
mount bracket as you insert them into the rear notches on the bottom of the telephone base.
NOTE: To disassemble the wall
mount bracket, squeeze the rear tabs while lifting up the wall mount bracket back and away from the telephone base.
Plug power adapter into electrical outlet.
3) Position the wall-mount bracket over the wall-outlet mounting pegs, and press and slide the wall-mount bracket down firmly so it is held securely on the outlet mounting pegs.
b
b
aa
Plug telephone line cord into telephone cord wall jack.
8
Getting Started
Belt clip & optional headset
Install belt clip as shown below if desired.
For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.
Snap belt clip into notches on side of handset. Rotate and pull to remove.
Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).
9
Telephone Operation
PHONE 00:00:12
SPEAKER 00:00:12
Elapsed time
Basic handset operation
Making and answering calls
To answer an incoming call, press PHONE (or SPEAKER, or any dial pad key). To make a call, press PHONE or
SPEAKER, then dial a number. Press OFF to hang up.
NOTE: If you have accessed the directory or call log, you will need to
press OFF/CLEAR more than once to hang up.
To preview numbers before dialing, enter numbers first, then press PHONE or SPEAKER to dial. Press DELETE or CLEAR at any time to make corrections as you are entering numbers. Press and hold PAUSE to enter a 3­second dialing pause.
The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call, press
SPEAKER, then dial a number. During a call you can press SPEAKER to toggle between hands-free speakerphone
and normal handset use. Press OFF to hang up.
REDIAL
555-1234
NOTE: If you have accessed the directory or Call log, you will need to
press OFF/CLEAR more than once to hang up.
Last number redial
Before pressing PHONE, press REDIAL to display the most recently called numbers (up to 32 digits). Use the
^V buttons to view up to five recently called num-
bers. The handset will beep twice at the beginning or end of the list.
Press PHONE or SPEAKER to redial any displayed num­ber. Press DELETE to delete the number from the redial memory.
After pressing PHONE, press REDIAL to call the most recently called number (up to 32 digits).
10
Telephone Operation
Basic base operation
REDIAL
Speakerphone
555-1234
Redial
Making and answering calls
To answer an incoming call, press SPEAKERPHONE (or any dial pad key). To make a call, press SPEAKERPHONE, then dial a number. Press SPEAKERPHONE again to hang up.
NOTE: If you have accessed the directory or Caller log, you will need to
press CLEAR then SPEAKERPHONE to hang up.
To preview numbers before dialing, enter numbers first, then press SPEAKERPHONE to dial. Press CLEAR or
DELETE at any time to make corrections as you are
entering numbers. Press and hold REDIAL/PAUSE to enter a 3-second dialing pause.
The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Last number redial
Before pressing SPEAKERPHONE, press REDIAL/PAUSE to display the most recently called numbers (up to 32 digits). Use the ^V buttons to view up to five recently called numbers. The base will beep twice at the beginning or end of the list.
Press SPEAKERPHONE to redial any displayed number. Press DELETE to delete the number from the redial memory.
After pressing SPEAKERPHONE, press REDIAL/PAUSE to call the most recently called number (up to 32 digits).
11
Flash
Flash
Volume
Off
Telephone Operation
Options while on calls - Handset and Base
Volume control
Press the top ( + ) or the bottom ( - ) of the VOLUME button on the handset or press ^ or V of the
VOLUME button on the base to adjust listening volume.
Each button press raises or lowers volume by one level. When you change the volume level, the new setting is
saved. The new volume level will be applied each time you use the handset, speakerphone or headset.
Call waiting
If you subscribe to a call waiting service with your local telephone service provider, you will hear a beep if some­one calls while you are already on a call. Press FLASH to put your current call on hold and take the new call. You can press FLASH at any time to switch back and forth
Volume
between calls.
NOTE: On the handset, if you have accessed the directory while on a
call, you will need to press CLEAR then FLASH to put the call on hold and take the new call.
3-way conference calls
While a call is in progress, a person at one other hand­set can press PHONE or SPEAKER to join the call. A person at the base can press SPEAKERPHONE to join the call.
A person at either handset can press OFF, or place the handset in the base to drop out of the conference call. A person at the base can press SPEAKERPHONE to drop out of the conference call. A conference call will not be terminated until all the handsets and the base hang up.
Only two handsets or one handset and the base can be connected to an outside call at the same time.
12
Tone
Mute
PHONE 00:00:12 MICROPHONE MUTED
MUTE
SPEAKER 00:00:12 MICROPHONE MUTED
MUTE
Tone
Telephone Operation
Options while on calls - Handset and Base
Mute
Press MUTE to silence the microphone. You will see MICROPHONE MUTED in the display for four sec­onds. A MUTE indicator will stay in the display while the call is muted. If you are using the base speakerphone, the MUTE button indicator will also be on. You will be able to hear, but the person on the other end will not be able to hear you until you press MUTE again and resume speaking.
Ring silencing
Press CLEAR or MUTE while the phone is ringing to silence the ringer temporarily.
The next phone call will ring normally.
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals for access to answering systems or long-distance services.
After you hang up or press FLASH to access services
Mute
with your local telephone service provider, the phone automatically returns to dial pulse (rotary) service.
13
Press INTERCOM.
Select station to page.
Telephone Operation
Intercom calls
Intercom calls
If you have more than one handset, use the intercom feature to have conversations between the handsets and base.
• Press the INTERCOM button on a handset or on the base to initiate an intercom call.
• After entering the number of the handset (or 0 for base) you wish to intercom with, your handset (or base) will call the other handset or base.
At a handset, press PHONE, INTERCOM, SPEAKER or any dial pad key to answer an intercom page. At the base, press INTERCOM, SPEAKERPHONE or any dial pad key to answer an intercom call.
At a handset, press OFF or INTERCOM, or place the handset in a charger or base to end the intercom call. At the base, press CLEAR or INTERCOM to end the intercom call. The display will show INTERCOM ENDED.
ENTER HANDSET #
NOTE: The intercom feature cannot be utilized while a handset is in the
directory or call log. Pressing INTERCOM while on an outside call will initi­ate call transfer (see page 16). Pressing and holding INTERCOM while on an outside call will initiate call forward (see page 15).
Handling incoming calls
The phone will beep if you receive an outside call during an intercom conversation. You can either:
• Press PHONE or SPEAKERPHONE to end the inter- com call and answer the incoming call.
OR
• Press INTERCOM or CLEAR to disconnect the inter- com connection without answering the incoming call. The incoming call will continue to ring.
14
Telephone Operation
Call forward
An external call can be forwarded between the follow­ing parties:
• From one handset to another handset.
• From a handset to the base.
• From the base to a handset.
Call forward
You can forward an external call from one handset to another handset or to the base.
• Press and hold INTERCOM. You will see ENTER HANDSET #.
• Enter the handset number (or 0 for the base) to which you want to forward the call. The display will show CALL FORWARDED.
• The destination set will ring and the display will show INCOMING CALL.
• Press PHONE, SPEAKER or any dial pad key on the destination handset to answer the call. Press
SPEAKERPHONE or any dial pad key on the tele-
phone base to answer the call.
NOTE: If the forwarded call is not answered within 60 seconds, the
external call will be returned to the base or handset that originated the for­ward, and its display will show CALL BACK. If the returned call is not answered within an additional 60 seconds, the external call will end automati­cally.
15
Telephone Operation
Call transfer
An external call can be transferred between the follow­ing parties:
• From one handset to another handset.
• From a handset to the base.
• From the base to a handset.
Call transfer
During a conversation you can transfer the call to another handset or to the base.
• Press INTERCOM (the external call is put on hold). You will see ENTER HANDSET #.
• Enter the handset number (or 0 for the base) to which you want to transfer the call. The display will show CALLING HANDSET X or CALLING BASE.
• The destination set will ring, showing an inter­com call. The display will show HANDSET X IS CALLING or BASE IS CALLING.
• Press PHONE, INTERCOM, SPEAKER or any dial pad key on the destination handset to answer the inter­com call. Press INTERCOM, SPEAKERPHONE or any dial pad key on the telephone base to answer the intercom call.
• When the recipient answers the intercom call, you can talk privately without the outside caller hearing the conversation.
• On a handset press OFF to transfer the call. On the base press SPEAKERPHONE to complete the transfer to a handset. The display will show CALL TRANSFERRED.
NOTE: If the intercom call is not answered within approximate 100 sec-
onds, the external call will be released from hold at the originating set.
16
Highlighted menu item
Telephone Operation
Handset settings
> DIRECTORY CALL LOG
RINGER VOLUME
RINGER TONE 1
At the feature menu you can change settings to program how the telephone works.
Press MENU, then use the ^V buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Press SELECT to select the highlighted item.
Press OFF at any time to cancel an operation, back up to the previous menu, or exit the menu display.
Ringer volume
At this menu, you can set a ringer volume level (1-6), or turn the ringer off (0). Use the ^V buttons to hear an example of each volume level, then press
SELECT to select the one you prefer.
NOTE: The ringer volume level also determines the levels of ringing for
intercom calls (see page 14) and the paging tone when initiating the handset locator feature (see page 21). If the handset ringer volume level is set to off (0), that handset is silenced for all calls and paging.
Ringer volume can also be temporarily adjusted by pressing VOLUME on the side of the handset during incoming ringing.
The next call will ring normally.
KEY TONE ON
NOTE: If you select OFF,
you will not hear a beep when you press keys.
Ringer tone
This feature allows you to choose one of 10 ringer tones. Use the ^V buttons to hear an example of each ringer tone, then press SELECT to select the one you prefer.
Key tone
The handset is factory programmed to beep at each key press. Use the ^V buttons to select ON or OFF, then press SELECT to save your preference.
17
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