How it Works
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E5654B
Quick Start Manual
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User Manual
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AT&T E5654B User Manual

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User's Manual (Part 2)
5.8 GHz Cordless Telephone/Answering System E5654B
with Caller ID & Call Waiting
You must install and charge battery before using the telephone.
See page 7
for easy instructions.
For customer service or product information, visit our web site at
www.telephones.att.com
or call 1-800-222-3111.
Please also read
Important Product Safety Information
Enclosed in product package.
Add new handsets to make your phone more versatile (see page 46)
Your telephone can accommodate up to four cordless handsets. You can add new handsets (Model E560-2, purchased separately) at any time, but each must be regis­tered with the base before use.
The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3 or
4). You can register a maximum of four handsets.
Handset 1 Handset 2 Handset 3 Handset 4
NOTE: Only two handsets or one handset and the base can be connected to an outside call at the same
time.
NOTE: The E5654B has four pre-registered handsets. You cannot register any additional handsets to the
E5654B.
Copyright © 2006 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
User's Manual (Part 2)
5.8 GHz Cordless Telephone/Answering System E5654B
with Caller ID & Call Waiting
Table of contents
Getting Started
Quick reference guide ........................ 2
Parts checklist ......................................4
Before you begin .................................. 5
Telephone base installation ................ 6
Battery installation & charging .......... 7
Wall mounting ...................................... 8
Belt clip & optional headset .............. 9
Telephone Operation
Basic handset operation ...................10
Basic base operation ......................... 11
Options while on calls-handset
and base ............................................... 12
Intercom calls .....................................14
Call forward ........................................15
Call transfer ........................................16
Handset settings.................................17
Base settings ....................................... 19
Directory
About the directory .......................... 22
New directory entries ......................23
Directory search ................................25
To dial, delete, or change entries ....26
Caller ID Log
How Caller ID works .......................27
To review the call log ........................29
Answering System Operation
Answering system operation ..........31
Day and time announcements ........ 32
Outgoing announcements ................33
Announce Only mode ...................... 34
Changing feature options ................. 35
Message playback ...............................36
Recording and playing memos ........37
Message counter displays .................38
Remote access ...................................39
Appendix
Screen icons ....................................................41
Alert tones & indicator lights ...................42
Handset display screen messages ...........43
Base display screen messages ...................45
Adding new handsets ..................................46
Replacing a handset ......................................47
Re-Registering a handset ...........................48
Troubleshooting ................................. 49
Technical specifications .....................56
Index .....................................................57
Remote access wallet card ..............58
1
Getting Started
Quick reference guide
Handset
^ CID
Press to scroll up while in menus. Press to display Caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left.
PHONE/FLASH
Press to make or answer a call. During a call, press to receive an incoming call if Call Waiting is activated (see page 12).
MUTE/DELECT
While on a call, press to mute microphone (see page 13). While reviewing the call log, press to delete an individual entry or press and hold to clear the Caller ID log (see page 30). While pre-dialing, press to delete digits from a string (see page 10).
SPEAKER
Press to activate handset speakerphone. Press again to resume normal handset use (see page 10).
Feature menu
> shows highlighted item
>DIRECTORY CALL LOG
Menu
Feature Menu
Directory .................See page 22
Call Log ..................See page 27
Ringer Volume ........See page 17
Ringer Tone ............See page 17
Key Tone ................See page 17
Language................See page 18
CLR Voice Mail ......See page 18
Dial Type ................See page 18
MENU/ SELECT
Press to display menu, or to select highlighted item from menu.
V DIR
Press to scroll down while in menus. Press to display directory entries (see page 25). While entering names, press to advance cursor.
OFF/ CLEAR
During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.
REDIAL/PAUSE
Press to view redial memory (see page
10). While entering numbers, press and hold to insert a dialing pause (see page 23).
INTERCOM
Press to initiate an intercom conversa­tion or transfer a call (see pages 14,
16). Press and hold to forward a call (see pages 15).
Press ^ or V to scroll
through menu items.
Press SELECT to select or modify a highlighted item.
Press OFF/CLEAR to cancel an operation, back up to the previous menu, or exit the menu display.
2
Getting Started
Quick reference guide
Base/Speakerphone
Telephone function keys
CID ^ .................. Press to scroll up while in menus. Press to display
SELECT/MENU ...... Press to display menu, or to select highlighted item
DIR V .................. Press to scroll down while in menus. Press to dis-
REDIAL/PAUSE ..... Press to view redial memory (see page 11). While
CLEAR ................... Press to cancel an operation, back up to the previous
INTERCOM ............ Press to initiate an intercom conversation or transfer
FLASH .................... During a call, press to receive an incoming call if Call
VOLUME ................ Press to adjust speakerphone listening volume (see
MUTE ..................... Press to silence microphone; press again to resume
SPEAKERPHONE ... Press to turn speakerphone on or off (begin or end a
Caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left.
from menu.
play directory entries (see page 25). While entering names, press to advance cursor.
entering numbers, press and hold to insert a dialing pause (see page 23).
menu, or exit the menu display.
a call (see pages 14, 16). Press and hold to forward a call (see pages 15).
Waiting is activated (see page 12).
page 12).
(see page 13).
call, see page 11 ).
Answering system controls (see pages 31-40)
Press to repeat message. Hold to slow playback. Press twice to hear previ­ous message.
Press to skip to next message. Hold to speed up playback.
Press to play or stop playing messages.
ANSWER ON/OFF . Press to turn answering system on or off.
DELETE ................. Press to delete a message during playback. Press
TIME/SET ............... Press to review or set the answering system clock.
MENU ..................... Press to review or change answering system options.
CHANGE ................ Press to change a menu option.
REC/MEMO ............ Press to record a memo or press after pressing
and hold to delete all old messages when set is idle.
MENU to record an outgoing announcement.
3
Getting Started
Parts checklist for E5654B
Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:
Telephone base
Handset chargers
Batteries
Battery compartment covers
Telephone handsets
Power adapters
Wall mount bracket
Telephone line cord
Belt clips
4
Getting Started
Before you begin
About Caller Identification
Caller ID with Call Waiting features in this telephone lets you see who’s call­ing before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.
Contact your telephone service pro­vider if:
• You have both Caller ID and Call Waiting, but as separate services (you may need combined service).
• You have only Caller ID service, or only Call Waiting service.
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas.
Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.
See Caller ID Operation, beginning on page 27, for more details about how these features work.
Telephone operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.
If you receive a call while you are out of range, the handset might not
ring — or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press
PHONE to answer the call.
If you move out of range during a phone conversation, you might
hear noise or interference. To improve reception, move closer to the base.
If you move out of range without pressing OFF, your phone will be left
off the hook. To hang up properly, walk back towards the telephone base, peri­odically pressing OFF until the call is disconnected.
5
Getting Started
Telephone base installation
Install the telephone base as shown below. Choose a base location away from electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
Plug the power adapter into an electrical outlet not controlled by a wall switch.
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. In
Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch.
Plug telephone line cord into telephone jack.
6
Getting Started
Battery installation & charging
After battery installation, place each handset in the base or charger and allow to charge for at least 16 hours before use. You can keep the battery charged by returning the hand­sets to the base or charger after each use. When the battery is fully depleted, a recharge takes about 12 hours. The average talk time on a fully charged battery is about eight hours depending on environmental conditions and the standby time is approximately fours days.
LOW BATTERY
Low battery indicator
Return handset to base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)
Plug the battery pack connector into handset.
Place the battery pack and wires in the compartment.
Press tab to open battery compartment.
Plug power adapter into an electrical outlet not controlled by a wall switch.
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. Be
sure to use an electrical outlet not controlled by a wall switch.
Caution: Use only supplied recharge­able battery or AT&T replacement battery model 27910 (SKU 00102. Part number 89-0099-00-00).
Replace compartment cover.
Place handset in base or charger to charge for at least 16 hours before first use.
7
Getting Started
Wall mounting
The base can be installed on any standard wall phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer rout­ers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
1) Connect telephone line cord and power adapter to telephone jacks and wall jacks, as shown on page 6.
2) Install wall mount bracket onto the set.
(a) First put the two front wall mount
bracket tabs into the front notches on the bottom of the telephone base.
(b) Squeeze the rear tabs of the wall
mount bracket as you insert them into the rear notches on the bottom of the telephone base.
NOTE: To disassemble the wall
mount bracket, squeeze the rear tabs while lifting up the wall mount bracket back and away from the telephone base.
Plug power adapter into electrical outlet.
3) Position the wall-mount bracket over the wall-outlet mounting pegs, and press and slide the wall-mount bracket down firmly so it is held securely on the outlet mounting pegs.
b
b
aa
Plug telephone line cord into telephone cord wall jack.
8
Getting Started
Belt clip & optional headset
Install belt clip as shown below if desired.
For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.
Snap belt clip into notches on side of handset. Rotate and pull to remove.
Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).
9
Telephone Operation
PHONE 00:00:12
SPEAKER 00:00:12
Elapsed time
Basic handset operation
Making and answering calls
To answer an incoming call, press PHONE (or SPEAKER, or any dial pad key). To make a call, press PHONE or
SPEAKER, then dial a number. Press OFF to hang up.
NOTE: If you have accessed the directory or call log, you will need to
press OFF/CLEAR more than once to hang up.
To preview numbers before dialing, enter numbers first, then press PHONE or SPEAKER to dial. Press DELETE or CLEAR at any time to make corrections as you are entering numbers. Press and hold PAUSE to enter a 3­second dialing pause.
The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call, press
SPEAKER, then dial a number. During a call you can press SPEAKER to toggle between hands-free speakerphone
and normal handset use. Press OFF to hang up.
REDIAL
555-1234
NOTE: If you have accessed the directory or Call log, you will need to
press OFF/CLEAR more than once to hang up.
Last number redial
Before pressing PHONE, press REDIAL to display the most recently called numbers (up to 32 digits). Use the
^V buttons to view up to five recently called num-
bers. The handset will beep twice at the beginning or end of the list.
Press PHONE or SPEAKER to redial any displayed num­ber. Press DELETE to delete the number from the redial memory.
After pressing PHONE, press REDIAL to call the most recently called number (up to 32 digits).
10
Telephone Operation
Basic base operation
REDIAL
Speakerphone
555-1234
Redial
Making and answering calls
To answer an incoming call, press SPEAKERPHONE (or any dial pad key). To make a call, press SPEAKERPHONE, then dial a number. Press SPEAKERPHONE again to hang up.
NOTE: If you have accessed the directory or Caller log, you will need to
press CLEAR then SPEAKERPHONE to hang up.
To preview numbers before dialing, enter numbers first, then press SPEAKERPHONE to dial. Press CLEAR or
DELETE at any time to make corrections as you are
entering numbers. Press and hold REDIAL/PAUSE to enter a 3-second dialing pause.
The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Last number redial
Before pressing SPEAKERPHONE, press REDIAL/PAUSE to display the most recently called numbers (up to 32 digits). Use the ^V buttons to view up to five recently called numbers. The base will beep twice at the beginning or end of the list.
Press SPEAKERPHONE to redial any displayed number. Press DELETE to delete the number from the redial memory.
After pressing SPEAKERPHONE, press REDIAL/PAUSE to call the most recently called number (up to 32 digits).
11
Flash
Flash
Volume
Off
Telephone Operation
Options while on calls - Handset and Base
Volume control
Press the top ( + ) or the bottom ( - ) of the VOLUME button on the handset or press ^ or V of the
VOLUME button on the base to adjust listening volume.
Each button press raises or lowers volume by one level. When you change the volume level, the new setting is
saved. The new volume level will be applied each time you use the handset, speakerphone or headset.
Call waiting
If you subscribe to a call waiting service with your local telephone service provider, you will hear a beep if some­one calls while you are already on a call. Press FLASH to put your current call on hold and take the new call. You can press FLASH at any time to switch back and forth
Volume
between calls.
NOTE: On the handset, if you have accessed the directory while on a
call, you will need to press CLEAR then FLASH to put the call on hold and take the new call.
3-way conference calls
While a call is in progress, a person at one other hand­set can press PHONE or SPEAKER to join the call. A person at the base can press SPEAKERPHONE to join the call.
A person at either handset can press OFF, or place the handset in the base to drop out of the conference call. A person at the base can press SPEAKERPHONE to drop out of the conference call. A conference call will not be terminated until all the handsets and the base hang up.
Only two handsets or one handset and the base can be connected to an outside call at the same time.
12
Tone
Mute
PHONE 00:00:12 MICROPHONE MUTED
MUTE
SPEAKER 00:00:12 MICROPHONE MUTED
MUTE
Tone
Telephone Operation
Options while on calls - Handset and Base
Mute
Press MUTE to silence the microphone. You will see MICROPHONE MUTED in the display for four sec­onds. A MUTE indicator will stay in the display while the call is muted. If you are using the base speakerphone, the MUTE button indicator will also be on. You will be able to hear, but the person on the other end will not be able to hear you until you press MUTE again and resume speaking.
Ring silencing
Press CLEAR or MUTE while the phone is ringing to silence the ringer temporarily.
The next phone call will ring normally.
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing *. This can be useful if you need to send tone signals for access to answering systems or long-distance services.
After you hang up or press FLASH to access services
Mute
with your local telephone service provider, the phone automatically returns to dial pulse (rotary) service.
13
Press INTERCOM.
Select station to page.
Telephone Operation
Intercom calls
Intercom calls
If you have more than one handset, use the intercom feature to have conversations between the handsets and base.
• Press the INTERCOM button on a handset or on the base to initiate an intercom call.
• After entering the number of the handset (or 0 for base) you wish to intercom with, your handset (or base) will call the other handset or base.
At a handset, press PHONE, INTERCOM, SPEAKER or any dial pad key to answer an intercom page. At the base, press INTERCOM, SPEAKERPHONE or any dial pad key to answer an intercom call.
At a handset, press OFF or INTERCOM, or place the handset in a charger or base to end the intercom call. At the base, press CLEAR or INTERCOM to end the intercom call. The display will show INTERCOM ENDED.
ENTER HANDSET #
NOTE: The intercom feature cannot be utilized while a handset is in the
directory or call log. Pressing INTERCOM while on an outside call will initi­ate call transfer (see page 16). Pressing and holding INTERCOM while on an outside call will initiate call forward (see page 15).
Handling incoming calls
The phone will beep if you receive an outside call during an intercom conversation. You can either:
• Press PHONE or SPEAKERPHONE to end the inter- com call and answer the incoming call.
OR
• Press INTERCOM or CLEAR to disconnect the inter- com connection without answering the incoming call. The incoming call will continue to ring.
14
Telephone Operation
Call forward
An external call can be forwarded between the follow­ing parties:
• From one handset to another handset.
• From a handset to the base.
• From the base to a handset.
Call forward
You can forward an external call from one handset to another handset or to the base.
• Press and hold INTERCOM. You will see ENTER HANDSET #.
• Enter the handset number (or 0 for the base) to which you want to forward the call. The display will show CALL FORWARDED.
• The destination set will ring and the display will show INCOMING CALL.
• Press PHONE, SPEAKER or any dial pad key on the destination handset to answer the call. Press
SPEAKERPHONE or any dial pad key on the tele-
phone base to answer the call.
NOTE: If the forwarded call is not answered within 60 seconds, the
external call will be returned to the base or handset that originated the for­ward, and its display will show CALL BACK. If the returned call is not answered within an additional 60 seconds, the external call will end automati­cally.
15
Telephone Operation
Call transfer
An external call can be transferred between the follow­ing parties:
• From one handset to another handset.
• From a handset to the base.
• From the base to a handset.
Call transfer
During a conversation you can transfer the call to another handset or to the base.
• Press INTERCOM (the external call is put on hold). You will see ENTER HANDSET #.
• Enter the handset number (or 0 for the base) to which you want to transfer the call. The display will show CALLING HANDSET X or CALLING BASE.
• The destination set will ring, showing an inter­com call. The display will show HANDSET X IS CALLING or BASE IS CALLING.
• Press PHONE, INTERCOM, SPEAKER or any dial pad key on the destination handset to answer the inter­com call. Press INTERCOM, SPEAKERPHONE or any dial pad key on the telephone base to answer the intercom call.
• When the recipient answers the intercom call, you can talk privately without the outside caller hearing the conversation.
• On a handset press OFF to transfer the call. On the base press SPEAKERPHONE to complete the transfer to a handset. The display will show CALL TRANSFERRED.
NOTE: If the intercom call is not answered within approximate 100 sec-
onds, the external call will be released from hold at the originating set.
16
Highlighted menu item
Telephone Operation
Handset settings
> DIRECTORY CALL LOG
RINGER VOLUME
RINGER TONE 1
At the feature menu you can change settings to program how the telephone works.
Press MENU, then use the ^V buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Press SELECT to select the highlighted item.
Press OFF at any time to cancel an operation, back up to the previous menu, or exit the menu display.
Ringer volume
At this menu, you can set a ringer volume level (1-6), or turn the ringer off (0). Use the ^V buttons to hear an example of each volume level, then press
SELECT to select the one you prefer.
NOTE: The ringer volume level also determines the levels of ringing for
intercom calls (see page 14) and the paging tone when initiating the handset locator feature (see page 21). If the handset ringer volume level is set to off (0), that handset is silenced for all calls and paging.
Ringer volume can also be temporarily adjusted by pressing VOLUME on the side of the handset during incoming ringing.
The next call will ring normally.
KEY TONE ON
NOTE: If you select OFF,
you will not hear a beep when you press keys.
Ringer tone
This feature allows you to choose one of 10 ringer tones. Use the ^V buttons to hear an example of each ringer tone, then press SELECT to select the one you prefer.
Key tone
The handset is factory programmed to beep at each key press. Use the ^V buttons to select ON or OFF, then press SELECT to save your preference.
17
Telephone Operation
Handset settings
LANGUAGE ENGLISH
>DIRECTORY CALL LOG
>CLR VOICE MAIL DIAL TYPE
TURN INDICATOR
OFF?
>CLR VOICE MAIL DIAL TYPE
Language
At this menu you can select the language used in all menus and screen displays. Use the ^V buttons to select English, Spanish, or French, then press SELECT to save your preference.
CLR Voice Mail
If you subscribe to a voice mail service provided by your local telephone company, you will receive a text message on the handset when you have new voice mail. To manually remove the voice mail message on the dis­play:
• Press MENU.
• Press the ^ or V button to highlight CLR VOICE MAIL.
• Press SELECT.
• Press SELECT again to remove the displayed mes­sage, or press OFF to exit.
NOTE: This only turns off the displayed message; it does not delete
your voice mail message(s). This feature allows you to correct a voice mail indication that is out of synch with your local telephone company. If there actu­ally is a new voice mail message, your local telephone company will continue to send the message which turns the display message back on.
DIAL TYPE TONE
Dial Type
At this menu you can choose Tone or Pulse dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch-tone dialing service.
Use the ^V buttons to select TONE or PULSE, then press SELECT to save your preference.
NOTE: This sets the dial type for both the handset(s) and the base.
18
Highlighted menu item
Telephone Operation
Base settings
> DIRECTORY CALL LOG
RINGER VOLUME
RINGER TONE 1
At the feature menu you can change settings to program how the telephone works.
Press SELECT/MENU, then use the ^V buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always high­lighted with a > symbol. Press SELECT/MENU to select the highlighted item.
Press CLEAR at any time to cancel an operation, back up to the previous menu, or exit the menu display.
Ringer volume
At this menu, you can set a ringer volume level (1-6), or turn the ringer off (0). Use the ^V buttons to hear an example of each volume level, then press
SELECT/MENU to select the one you prefer.
NOTE: The ringer volume level also determines the level of ringing for
intercom calls (see page 14). If the base ringer volume level is set to off (0), the base will be silenced for all calls.
Ringer volume can also be temporarily adjusted by pressing VOLUME during incoming ringing.
The next call will ring normally.
KEY TONE ON
Ringer tone
This feature allows you to choose one of 10 ringer tones. Use the ^V buttons to hear an example of each ringer tone, then press SELECT/MENU to select the one you prefer.
Key tone
The base is factory programmed to beep at each key press. Use the ^V buttons to select ON or OFF, then press SELECT/MENU to save your preference.
NOTE: If you select OFF, you will not hear a beep when you press
keys.
19
Telephone Operation
Base settings
LANGUAGE ENGLISH
>DIRECTORY CALL LOG
>CLR VOICE MAIL HANDSET LOCATOR
TURN INDICATOR
OFF?
>CLR VOICE MAIL HANDSET LOCATOR
Language
At this menu you can select the language used in all menus and screen displays. Use the ^V buttons to select English, Spanish, or French, then press SELECT/
MENU to save your preference.
CLR Voice Mail
If you subscribe to voice mail services provided by your local telephone company, you will receive a text mes­sage on the base and all handsets (if you have additional handsets) when you have new voice mail. To manually remove the voice mail message on the display:
• Press SELECT/MENU.
• Press the ^ or V button to highlight CLR VOICE MAIL.
• Press SELECT/MENU.
• Press SELECT/MENU again to remove the displayed message, or press CLEAR to exit.
NOTE: This only turns off the displayed message; it does not delete
your voice mail message(s). This feature allows you to correct a voice mail indication that is out of synch with your local telephone company. If there actu­ally is a new voice mail message, your local telephone company will continue to send the message which turns the display message back on.
20
Telephone Operation
Base settings
>HANDSET LOCATOR DISPLAY BASE ID
>DISPLAY BASE ID DIAL TYPE
DIAL TYPE TONE
Handset Locator
This feature is used as an aid to locate the handset(s). It can only be activated from the base. Press SELECT/
MENU and then press the ^ or V key until the
HANDSET LOCATOR option is shown. Press
SELECT/MENU. The screen on the base will show
PAGING ALL HANDSETS and start the paging tone at the handset(s) for 60 seconds.
To stop the paging tone, press PHONE, SPEAKER or press any dial pad key on the handset or press CLEAR on the base.
NOTE: The handset ringer volume also determines the level of the pag-
ing tone. If the handset ringer volume level is set to off (0), that handset will be silenced for all calls and paging (see page 17).
Display Base ID
Press SELECT/MENU and then press the ^ or V key until the DISPLAY BASE ID option is shown. Press
SELECT/MENU to show the base ID number. This num-
ber can be used when adding, replacing, or re-registering handsets (see page 46-48).
Dial Type
At this menu you can choose Tone or Pulse dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch-tone dialing service.
Use the ^V buttons to select TONE or PULSE, then press SELECT/MENU to save your preference.
NOTE: This sets the dial type for both the handset(s) and the base.
21
Directory
PAT JOHNSON 908-555-0100
Handset: 50 entries
Base: 50 entries
Shared directory
The directory is stored in the base, and is shared by all handsets and base. Changes made at any one handset or base will be reflected in all.
Memory capacity
The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (see page 25).
Timeouts and error messages
If you pause for more than 30 seconds while making an entry, the procedure will time out and you will have to begin again.
If all memory locations are in use, the screen will display LIST FULL. You will not be able to store a new number until you delete an existing one.
22
HANDSET 1
Characters by number of key presses
Dial Key
1 2 3 4 5 6 7 8 9 0
#
1
A
D
G
J
M
P
T
W
0
space
#
B
E
H
K
N
Q
U
X
?
’
C
F
I
L
O
R
V
Y
!
,
2
3
4
5
6
S
8
Z
/
-
a
d
g
j
m
7
t
9
(
.
b
e
h
k
n
p
u
w
)
&
c
f
i
l
o
q
v
x
@
rys
z
1 2 3 4 5 6 7 8 9
> DIRECTORY CALL LOG
> STORE REVIEW
Directory
New Directory entries
To create a new directory entry
Press SELECT/MENU, then press SELECT/MENU to choose DIRECTORY. Press V to highlight STORE. Press
SELECT/MENU, then enter the telephone number when
prompted.
Use the dial pad to enter up to 32 digits, then press
SELECT/MENU. You will be notified if the number is
already in your directory.
To insert a number from your redial list, press REDIAL, then ^V to find the number, then press SELECT/
MENU.
Press SELECT/MENU again to complete number entry.
• Press DELETE to erase numbers if you make a mistake.
• Press and hold PAUSE to enter a 3-second dialing pause.
ENTER NUMBER
555-1234_
To enter a name
Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key will cause characters to be displayed in the following order:
ENTER NAME Pat Williams_
Pat Williams
555-1234
The cursor moves to the right when you press another dial pad button or the V button. Press ^ to move the cursor to the left. Press DELETE to erase letters if you make a mistake.
23
Directory
New Directory entries
Storing the entry
Press SELECT/MENU to store your new directory entry. To change it later, see page 26.
24
Andrew
555-6789
Barbara
555-9876
5
Jennifer
555-4321
7
Pat
555-1234
Directory
Directory search
Press DIR to display the first listing in the directory. You can then use the ^ or V to browse through the directory, or search to find a specific entry. Press CLEAR at any time to exit the directory.
NOTE: You can also display the first listing in the directory by pressing
SELECT/ MENU twice to choose DIRECTORY, and then SELECT/ MENU again to choose REVIEW.
To browse through the directory
To browse, press ^ or V to scroll through all entries one by one. Entries will be displayed alphabetically by the first letter in the name.
To search by name
When any entry is displayed, you can press a dial pad button to display the first name beginning with a letter associated with that key.
Press dial pad buttons once for the first letter, twice for the second, three times for the third, as shown on the previous page.
For example, press 5 (JKL) once to find Jennifer, twice to find Kevin, or three times to find Linda.
Viewing long numbers
The screen can display only 16 digits at a time. To view numbers longer than this, press * or # to display the remaining digits.
25
Andrew
555-6789
Directory
To dial, delete, or change entries
To dial a number
When any directory entry is displayed:
• If the phone is not in use, press PHONE (or
SPEAKER) on the handset or SPEAKERPHONE on
the base to dial the displayed number.
OR
• If you have dial tone or are already on a call, press
SELECT to dial the displayed number.
EDIT NUMBER
EDIT NAME Andy_
Andy
555-6789
555-6789_
To delete an entry
When any directory entry is displayed, press DELETE to delete the displayed entry from the directory. Once deleted, an entry cannot be recovered.
To change an entry
When any directory entry is displayed (and the phone is not in use), press SELECT to modify the entry:
• You are prompted to EDIT NUMBER. Press
DELETE to erase digits then you can enter the cor-
rect telephone number. You can use the ^ button to move the cursor to the left and the V button to move the cursor to the right. Press and hold PAUSE to add a 3-second pause if necessary. You can also press REDIAL, then ^V to scroll to the previously dialed number from the redial list you want to store in the directory, then press SELECT.
• Press SELECT.
• You are now prompted to EDIT NAME. Press
DELETE to erase characters, then use the dialing keys
to enter the correct name (see page 23). You can also use the ^ button to move the cursor to the left and the V button to move the cursor to the right.
• Press SELECT.
26
Caller ID Log
CHARLIE JOHNSON
1-888-883-2445
NEW
11/23 10:01
Base: 50 entries
Handset: 50 entries
How Caller ID works
AM
If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first ring.
Caller’s name Caller’s number
Appears when new call is received
CHARLIE JOHNSON
1-888-883-2445
NEW
11/23 10:01
Date of call
AM
Time of call
Information about the last 50 incoming calls is stored in the call log. You can review the call log to find out who has called, easily return the call, or copy the caller’s name and number into your directory.
When the call log is full, the oldest entry is deleted to make room for new incoming call information.
If you answer a call before the information appears on the screen, it will not be saved in the call log.
NOTE: Caller ID features will work only if both you and the caller are in
areas offering Caller ID service, and if both telephone companies use compati­ble equipment.
Shared Caller ID Log
The Caller ID Log is stored in the base, and is shared by the base and all handsets. Changes made at the base or at any handset will be reflected in all.
27
Caller ID Log
About names
Names of callers will be displayed only if this information is provided by your local telephone company.
If the telephone number of the person calling exactly matches a number in your directory, the name that appears on the screen will match the name that you entered into your direc­tory.
(Example: If Christine Smith calls, her name will appear as Chris if this is how you entered it into your directory.)
NOTE: The phone company usually delivers ten-digit phone numbers,
so if you have to dial a 1 first, or if you only dial seven digits, the name will appear as delivered by the phone company.
28
HANDSET 1
6 NEW CALLS
NEW
Pat Williams
555-1234
NEW
11/23 10:31
Chris Thompson
908-555-0100
NEW
11/23 10:21
Jeffrey Adams
555-9876
NEW
11/23 10:11
Caller ID Log
To review the call log
To review the call log
Press CID to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left.
AM
To return a call
When any Caller ID entry is displayed:
• If the phone is not in use, press PHONE (or
SPEAKER) on the handset or SPEAKERPHONE on the
AM
AM
base to dial the displayed number.
OR
• If you have dial tone or are already on a call, press
SELECT to dial the displayed number.
Caller ID numbers may appear with an area code that
may not be required for local calls, or without a 1 that
may be needed for long distance calls. If the number dis­played is not in the correct format, you can change how it is dialed.
To change the number before calling, press #repeat­edly to see different dialing options (you can choose to dial with or without the area code and with or without the 1).
Example:
CID..............................Number displayed as 908-555-0100.
# (three times) ......Number changes to 555-0100 (drops “1” + area code).
PHONE/
SPEAKER .................. Dials 555-0100.
29
Caller ID Log
To review the call log
Other options
• Press DELETE to delete this entry from your call log.
• Press and hold DELETE to delete all entries from your call log. When asked to confirm, press SELECT to clear your call log of all entries, or OFF or CLEAR to exit and leave all call log entries intact.
• Press SELECT (when the phone is not in use) to copy this entry into your directory. If the name or number is not provided, you will be prompted to enter them (see page 23).
NOTE: If both the name and number are not provided, UNABLE TO
SAVE will be displayed.
30
Message counter
Number of messages (or during playback, message number currently playing).
Answering System Operation
Message capacity
The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will remain available for replay until you delete them.
Press to delete message currently playing; hold to delete all old messages (see page 36).
Press to review or set clock (see page 32).
Press repeatedly to hear menu options (see page 35).
Press to select or change a menu option (see page 35).
Press to record a memo (see page
37) or, after pressing MENU, to record an outgoing announcement (see page 33).
Press to repeat message; hold to slow playback,
press twice to play previous message (see page 36).
Press to start or stop message playback (see page 36).
31
Press to turn answering system on or off.
Press to skip message; hold to speed up playback
(see page 36).
1.
The system will announce the cur­rent clock setting, then announces
“To begin setting the clock, press TIME/SET, then press CHANGE to change the setting or press TIME/SET to continue.¨
2.
Press TIME/SET
Press TIME/SET
Answering System Operation
Day and time announcements
To set day and time
Before playing each message, the answering system announces the day and time the message was received.
Before using the answering system, you should follow the steps at left to set the day and time, so messages are dated correctly.
The system uses voice prompts to guide you. Each time you press CHANGE, the day, hour, minute or year advances by one. When you hear the correct setting, press TIME/SET to move to the next setting.
3.
until the system announces the cor­rect day, then press TIME/SET.
4.
until the system announces the cor­rect hour, then press TIME/SET.
5.
until the system announces the cor­rect minutes, then press TIME/ SET.
hold CHANGE to advance the minutes in increments of ten.
6.
until the system announces the correct year, then press TIME/SET. The system announces the current clock setting.
Press CHANGE
Press CHANGE
Press CHANGE
NOTE: You can press and
Press CHANGE
To check day and time
You can press TIME/SET at any time to hear the current day and time without changing it.
NOTE: Press and hold CHANGE to advance the minute or year by
increments of 10 (the year can be set from 2000 to 2039).
NOTE: Caller ID provides the time and date. Set the year so that the
day of the week can be calculated from the Caller ID information. After you set the time once, it will thereafter be set automatically with incoming Caller ID information. The time will be set automatically only if you subscribe to Caller ID service provided by your local telephone company (see page 5).
32
Elapsed recording time (seconds).
1.
MENU
“Announcement. Press PLAY or press RECORD. To continue setup, press MENU.”
2.
(Plays announcement previously recorded).
OR
2.
3.
REC/MEMO
“Record after the tone. Press STOP when you are done.”
Speak into microphone.
Press to stop recording.
(Play/Stop)
Answering System Operation
Outgoing announcements
Outgoing announcements are the messages callers hear when calls are answered by the answering system.
The phone is pre-programmed with announcements for normal (Answer and Record) mode and for announce­ment only mode (see page 34). If the phone is set up to record messages, the phone answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own voice.
To record your outgoing announcement
Press MENU until you hear "Announcement. Press PLAY or press RECORD. To continue setup, press MENU." Then press REC/MEMO and begin speaking after you hear "Record after the tone. Press STOP when you are done." Speak facing the telephone base
from about nine inches away. Press PLAY/STOP when you are done.
Elapsed time (in seconds) will be shown in the message window as you record. You can record an announce­ment up to 90 seconds long. Announcements less than three seconds long will not be recorded.
To play your outgoing announcement
Press MENU until you hear "Announcement. Press PLAY or press RECORD. To continue setup, press MENU." Then press PLAY/STOP. You will hear the out-
going announcement.
4.
Microphone
(Play/Stop)
(Announcement is played back).
To delete your outgoing announcement
Press MENU until you hear “Announcement. Press PLAY or press RECORD. To continue setup, press MENU.” Then press PLAY/STOP to begin playback. Press
DELETE during playback to delete your announcement.
When your announcement is deleted, calls will be answered with the pre-programmed announcement described above.
33
Answering System Operation
Announcement Only mode
A
A is displayed when Announce Only is activated.
1.
2.
3.
4.
MENU
“Announcement only, record no messages. To change the setting press CHANGE.”
CHANGE
“Off”
CHANGE
“On”
(Play/Stop)
Beep
(Option selected).
In announce only mode, callers hear an announcement but cannot leave messages. This option can be used, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date.
Announcement Only on or off
Press MENU repeatedly until you hear “Announcement only, record no messages. To change the setting press CHANGE.” Then press CHANGE until you hear the
option you want (on or off). Press PLAY/STOP to store your selection and exit, or press MENU again to modify other features (see page 35).
To record your outgoing announcement
When announce only is turned on, calls are answered with a pre-recorded announcement that says “We’re sorry, messages to this number cannot be accepted.” You can use this announcement, or replace it with a recording of your own voice.
After turning on the announce only feature, follow the steps on page 33 to record your announcement. Callers will hear this announcement only when the announce only feature is turned on. Otherwise they will hear the standard announcement asking them to leave a message.
34
Answering System Operation
Changing feature options
Menu features can be changed to program how the answering system operates. Press MENU repeatedly to hear each feature. Press CHANGE when you hear the fea­ture you want to modify.
1.
2.
3.
MENU
Press until desired feature is heard (see list at right).
CHANGE
Press until desired selection is heard.
MENU
Press to set selection and move to next menu option.
-OR-
(Play/Stop)
Press to set selection and exit menu.
NOTE: To temporarily dis-
able the message alert tone, press any key on the answering system except ANSWER ON/OFF. This turns off the audio message alert tone but the number in the mes­sage window will continue to flash as a reminder that there are unre­viewed messages on the answer­ing system. The message alert tone will be re-activated with the next incoming message.
NOTE: To switch off the
message alert tone for all incom­ing messages, read the section on disabling the message alert function in this user's manual.
Feature options (Default settings underlined).
System announces: Feature description:
“Announcement. Press PLAY or press RECORD. To con­tinue setup, press MENU.”
Options: [record announcement]
“Remote access code. To change the setting press CHANGE.”
Options: [enter 2-digit code] 19
“Message alert. To change the setting press CHANGE.”
Options: On / Off
“Announcement only, record no messages. To change the setting press CHANGE.”
Options: On / Off
“Call screening. To change the setting press CHANGE.”
Options: On / Off
“Number of rings. To change the setting press CHANGE.”
Options: 2 / 4 / 6 /Toll Saver
NOTE: Press and hold CHANGE to advance the remote access
code number by 10.
Press REC/MEMO to record your outgoing announcement (see page 33). Press PLAY/STOP to stop recording.
Enter a two-digit number (10-99) for remote access from another phone (see page 39).
When the Answering System is turned on (and the ANSWER ON light is on) and the Message Alert function is activated, any new incoming message will increase the flashing number in the message window by one, and a beep tone will sound every ten seconds as a reminder that there are unreviewed messages on the answering system.
When on, callers hear an announcement but cannot leave messages (see page 34).
When on, you can hear callers leave messages, or answer the call.
Choose number of rings before the system answers a call. When Toll Saver is acti­vated, the system answers after 2 rings if you have new messages, and after 4 rings if you have no new messages.
35
Number of messages waiting (or, during playback, message number currently playing).
Answering System Operation
Message playback
Press PLAY/STOP to hear messages. The system announces the number of messages, then begins playback.
If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new messages, the system will play back all messages (oldest first).
Press PLAY/STOP to begin or end message playback.
1.
Message playback begins. See options at right.
2.
Message playback ends.
NOTE: If F is flashing in the
message window, memory is full. You will have to delete some mes­sages before new ones can be received.
NOTE: New (unheard)
messages cannot be deleted.
(Play/Stop)
“You have [xx] new messages and [xx] old messages”
(Play/Stop)
Announcements
• When playback begins, you will hear the total number of messages.
• Before each message, you will hear the day and time it was received.
• After the last message, you will hear “End of messag- es.” If the system has less than 5 minutes of record­ing time left, you will hear time remaining.
Options during playback
• Press VOLUME button to adjust speaker volume.
• Press SKIP to skip to next message (or hold down to speed up message playback).
• Press REPEAT to repeat message currently playing. Press twice to hear previous message. (Hold down to slow message playback).
• Press DELETE to delete message being played back.
• Press PLAY/STOP to stop playback.
To delete all messages
To delete all messages, press and hold DELETE while the phone is idle (not during a call, or during message play­back).
36
Elapsed recording time (seconds).
1.
2.
REC/MEMO
“Record after the tone. Press STOP when you are done.”
Speak into microphone.
Press to stop recording.
Microphone
Answering System Operation
Recording and playing memos
Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming mes­sages. You can record a memo as a reminder to yourself, or leave a message for someone else if other members of your household use the answering system.
To record a memo
Press REC/MEMO. Elapsed time (in seconds) is shown in the message window as you record. You can record a memo up to four minutes long. Memos less than 1 sec­ond long will not be recorded.
Press PLAY/STOP to stop recording.
To play back a memo
Press PLAY/STOP to hear messages and memos (see page 36 for other options).
3.
(Play/Stop)
Beep (Memo has been recorded).
37
Message counter
Answering System Operation
Message counter displays
The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter.
Message counter displays
0 No messages.
1-98 Number of messages/memos, or message number
currently playing (flashes if you have new mes­sages).
10-99 Current remote access code while setting
(see page 35 and 39).
1-8 Current volume level while adjusting.
1-99 (counting) Elapsed time while recording a memo (see page 37)
or announcement up to 90 seconds (page 33).
99 (flashing) Memo recording exceeded maximum time of 99
seconds.
F (flashing) Memory is full. Messages must be deleted before
new messages can be received.
CL (flashing) Clock needs to be set (see page 32).
A Announcement only mode is on (see page 34).
-- System is answering a call, or being accessed
remotely.
-- (flashing) System is being programmed or initialized.
On (or) OF Displayed for one second when any answering
system setting is turned on or off.
02, 04, 06, tS Current number of rings while setting (see page
35).
38
Dial your telephone number from
1.
any touch-tone phone.
When system answers, enter
2.
two digit remote access code (19 unless you have changed it).
Enter remote commands
3.
(see list at right).
Answering System Operation
Remote access
A two digit security code is required to access your answering system from any touch-tone phone. This code is 19 by default; see page 35 to change it.
Play all messages
Press to hear all messages.
1
Hang up to end call and save all
4.
undeleted messages.
NOTE: If you pause for
more than 10 seconds during remote access, you will hear a help menu listing all features & commands. If you issue no command for another 20 seconds, the call will end automatically.
Play new messages
2
Delete the message
3 33
Repeat or go back
4
Stop
5
Skip to next message
6
Review announcement
#7
Record announcement
*7to begin recording 5to stop recording
Record memo
8to begin recording 5to stop recording
Review remote access code
#9
Press to hear new messages.
Press during playback to delete current message. Press 3 twice to delete all old message.
Press during the caller’s message to repeat the message. Press during the beginning of the day and time announce­ment to go back to the previous caller’s message.
Press to stop any operation (stop play­back, stop recording).
Press to skip current message and advance to next message.
Press to review current outgoing announcement.
Press * 7, wait for beep, then begin speaking. Press 5 to stop recording and hear playback of new announcement.
Press 8, wait for beep, then begin speak­ing. Press 5 to stop recording.
Press # 9 to review remote access code.
Change remote access code
*9
39
Press * 9 to change remote access code, then enter desired remote access code from 10-99.
Answering System Operation
Remote access
Help menu
*5
Turn system off
0
Turn system on
0
Press to hear list of features and com­mands.
Press to turn off answering system. Incoming calls will no longer be answered.
If off, system will answer after 10 rings. Enter your access code, then press 0 to turn on.
40
Appendix
Screen icons
Handset screen icons
MUTE NEW
MUTE NEW
Handset 1
11/23 10:01
BASE
11/23 10:01
Ringer off.
AM
Battery charging (animated display).
Low battery (flashing); place handset in base or charger to recharge.
MUTE
NEW
Microphone is muted.
New calls (press CID to review call log).
Base screen icons
AM
Ringer off.
MUTE
NEW
Microphone is muted.
New calls (press CID to review call log).
41
Appendix
Alert tones & indicator lights
Handset alert tones
Indicator lights
Two beeps
Two short beeps
Four short beeps
Confirmation tone
Out of range during off-hook.
Press VOLUME keys while the volume levels are already at limits.
Low battery warning.
Programming command completed successfully.
Base alert tones
One beep every 10 seconds
A series of beeps
Confirmation tone
Message Alert.
Press VOLUME keys while the volume levels are already at limits.
Programming command completed successfully.
IN USE
On when handset or base is in use. Flashes when another phone is in use on the same line, when ringing, or answering system is answering an incoming call.
CHARGING
On when handset is positioned so its battery can charge.
ANSWER ON/OFF
On when answering system is activated and ready to receive calls.
MUTE
On when base microphone is muted.
SPEAKER
On when speakerphone is in use.
42
Appendix
Handset display screen messages
Screen display messages
PHONE
ENDED
NO ENTRIES
LIST FULL
MICROPHONE MUTED
SPEAKER
LOW BATTERY
INCOMING CALL
NEW VOICE MAIL
X NEW CALLS
SEARCHING ...
BASE IS PAGING
HANDSET X IS CALLING
The handset is in use.
The handset is on hook.
You are accessing an empty directory or call log.
You are saving to a full directory.
The call is on mute.
The handset speakerphone is in use.
The battery needs to be recharged.
There is a call coming in.
There are new voice mail messages.
There are new calls in the CID log.
The handset has lost communication with the base.
The base is paging handset(s).
Other handset is calling.
BASE IS CALLING
CALLING HANDSET X
CALLING BASE
EXT. IN USE
NO LINE
ALREADY SAVED
SAVED
43
The base is calling.
Calling another handset.
Calling the base.
An extension phone is in use.
There is no telephone line connected.
The telephone number you have entered is already stored in the directory.
Your operation is successful.
Appendix
Handset display screen messages
Screen display messages
WARNING CHECK BATTERY!
PLACE IN CHARGER
CHARGING
• The battery is not installed or not installed
properly in the handset.
OR
• The battery needs to be replaced.
OR
• An incorrect battery has been installed by
mistake. Use only supplied battery or AT&T replacement battery model 27910.
The battery is very low. The handset should be placed in the base unit or charger.
A handset with a low battery has been placed in the base unit or charger.
44
Appendix
Base display screen messages
Screen display messages
SPEAKER
ENDED
NO ENTRIES
LIST FULL
MICROPHONE MUTED
INCOMING CALL
PAGING ALL HANDSETS
CALLING HANDSET X
EXT. IN USE
NO LINE
ALREADY SAVED
NEW VOICE MAIL
The speakerphone is in use.
The speakerphone is on hook.
You are accessing an empty directory or call log.
You are saving to a full directory.
The call is on mute.
There is a call coming in.
The base is paging handset(s).
Calling a handset.
An extension phone is in use.
There is no telephone line connected.
The telephone number you have entered is already stored in the directory.
There are new voice mail messages.
X NEW CALLS
HANDSET X IS CALLING
SAVED
45
There are new calls in the CID log.
One of the cordless handsets is calling.
Your operation is successful.
Appendix
Adding new handsets
Your telephone can accommodate up to four cordless handsets. You can add new handsets (E560-2, purchased separately) to the E5655 at any time, but each handset must be registered with the base before use.
The handset provided with your E5655 is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (Handset 2, Handset 3, or Handset 4). You can register a maximum of 4 handsets.
The E5654B has four handsets automatically registered as Handsets 1, 2, 3 and 4. You cannot register any additional handsets to the E5654B.
>DISPLAY BASE ID DIAL TYPE
Enter Base ID, then press SELECT.
ENTER BASE ID
HANDSET 2
Handset 1 Handset 2 Handset 3
Before using a new E560-2 handset, you must register it with the base. During registration, you must enter the 15-digit ID number of the telephone base.
To locate the Base ID number, press SELECT/MENU on the base, scroll down to highlight DISPLAY BASE ID, then press SELECT/MENU. The screen will display the unique ID code for the system. This number can be used when adding or replacing handsets.
To add a new handset:
• Make sure your handset battery is properly installed and charged.
• Your handset will display ENTER BASE ID.
• On your handset enter the 15-digit base ID number from the base menu.
• Press SELECT/MENU on the handset to accept the code and complete registration.
NOTE: If an invalid base ID code is entered, you will hear an error tone
and the handset will continue to display ENTER BASE ID. To make correc­tions while entering the code, you can erase digits by pressing the DELETE key.
Once a valid base ID code is entered and accepted , the new handset will be assigned the next available handset number (Handset 2, Handset 3, or Handset 4). You can register a maximum of four handsets per base unit.
Handset 4
46
Appendix
Replacing a handset
If you are replacing a handset on a system that has the maximum number of registered handsets (four) or wish to change the assigned handset number of your registered handsets, you must first de-register the handsets, then re-register all handsets.
To de-register all handsets
• Press the *883244# on the base dial pad.
• Press SELECT/MENU on the base.
All handsets will lose registration with the base and the handsets will
display (can take up to 30 seconds):
ENTER BASE ID
The handsets have been de-registered from the base, and can now be re-registered (see page 48).
47
Appendix
Re-Registering a handset
You can re-register handsets after de-registering from the base. Or you can re-register handsets to a new base unit, if you have replaced your base unit for any reason.
To re-register a handset:
• Make sure your handset batteries are properly installed and charged.
• Your handset will display ENTER BASE ID.
• On your handset enter the 15-digit Base ID number from the base menu (see page
46).
• Press SELECT/MENU on the handset to accept the new code and complete re-regis­tration.
To re-register a handset to a new base unit:
• Make sure your handset batteries are properly installed and charged.
• Unplug the old base unit. Your handset will display SEARCHING....
• Install the new base unit by plugging it into the electrical outlet and phone jack.
• Press and hold the SELECT/MENU key on the handset until you see ENTER BASE ID.
• On your handset enter the 15-digit Base ID number from the base menu (see page
47).
• Press SELECT/MENU on the handset to accept the new code and complete re-regis­tration.
NOTE: If an invalid Base ID code is entered, you will hear an error tone and the handset will continue to display
ENTER BASE ID. To make corrections while entering the code, you can erase digits by pressing the DELETE key.
Once a valid Base ID code is entered and accepted by the base unit, the new handset will be assigned the next available handset number. You can register a maximum of four handsets per base unit.
48
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222-3111.
Problem Suggestion
My tele­phone does not work at all
Low Battery is displayed on screen
The battery does not charge in the handset or the handset battery does not accept charge
• Make sure the battery pack is installed and charged correctly (see page 7). For optimum daily performance, return the cordless hand­set to the telephone base after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the tele­phone base and the modular wall jack.
• Unplug the unit's electrical power. Wait for approximately 15 sec­onds, then plug it back in. Allow up to one minute for the cordless handset and base to synchronize.
• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery pack.
• Disconnect the telephone base from the modular jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local tele­phone company.
• Place the handset in the base or charger for recharging.
• Remove and re-install the battery and use it normally until fully discharged, then recharge the handset on the telephone base or charger for 16 hours.
• If the above measures do not correct the problem, the battery may need to be replaced.
• Make sure the handset is placed in the charger correctly. The CHARGING light on the telephone base or charger should be on.
• If the cordless handset is in the charger or in the telephone base but the CHARGING light is not on, refer to "The CHARGING light is off" in this section.
• It may be necessary to purchase a new battery. Please refer to the batteries section of this user's manual.
• The telephone might be malfunctioning. Please refer to the Limited Warranty section of this user's manual for further instruction.
49
Appendix
Troubleshooting
Problem Suggestion
The CHARGING light is off
The CHARGING light on the telephone base is flashing
There is no dial tone
• Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to synchronize.
• The telephone might be malfunctioning. Please refer to the Limited Warranty section of this user's manual for further instruction.
• This is a signal that the battery is very low, completely depleted, or when there is no electrical contact between the battery and the tele­phone base.
• Ensure the connector of the battery is securely plugged into the hand­set and place the handset in the telephone base for charging.
• First, try all the above suggestions.
• Move the cordless handset closer to the telephone base. It might be out of range.
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
• Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in the wiring or the local service. Contact the local tele­phone company.
50
Appendix
Troubleshooting
Problem Suggestion
The telephone does not ring when there is an incoming call
• Make sure the ringer is on. (See page 17 for handset and page 19 for telephone base).
• Make sure the telephone line cord and power adapter are plugged in properly (see page 6).
• The cordless handset may be too far from the telephone base. Move it closer to the telephone base.
• There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them.
• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio tow­ers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appli­ances, and other cordless telephones.
• Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack, the wiring, or the local service. Contact your local telephone company (charges may apply).
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
• Re-install the battery and place the cordless handset in the telephone base.
• Wait for the cordless handset to synchronize with the telephone base. To be safe, allow up to one minute for this to take place.
I cannot dial out
• Make sure there is a dial tone before dialing. It is normal if the cord­less handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dial­ing.
• Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service in your area. Refer to the Telephone Operation section of this user's manual (page 18 for the handset and page 21 for the telephone base) to set the dial mode.
• If the other telephones in your home are having the same problem, the problem is in the telephone jack, wiring or local service. Contact the local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.
51
Appendix
Troubleshooting
Problem Suggestion
There is noise or interference dur­ing a telephone conversation
My caller ID features are not working prop­erly
• The handset may be out of range. Move it closer to the telephone base.
• Appliances or other cordless telephones plugged into the same cir­cuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.
• Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio tow­ers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appli­ances, wireless routers, and other cordless telephones.
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the micro­wave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different loca­tion. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.
• The layout of your home or office might be limiting the operating range. Trying moving the base to another location, preferably a higher location for better reception.
• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact the local telephone company (charges may apply).
• Select channels 4 through 10 for your router (refer to the user's man­ual of your router for more information).
• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local tele­phone company (charges may apply).
• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has a telephone connected to it. Contact your DSL service provider for filter information.
I hear other calls when using the tele­phone.
• Disconnect the telephone base from the telephone jack. Plug in a dif­ferent telephone. If you still hear other calls, the problem is probably in the wiring or local service. Call your local telephone company.
52
Appendix
Troubleshooting
Problem Suggestion
I hear noise in the cordless handset, and none of the keys or buttons work
My caller ID features are not working prop­erly
The system does not receive caller ID or the system does not display caller ID during call wait­ing
• Make sure the telephone line cord is plugged in securely.
• Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller's telephone companies must use equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL service provider for filter information.
• Make sure you subscribe to Caller ID with Call Waiting features ser­vices provided by the local telephone company.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller's telephone companies must use equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a noise filter to the telephone line between the base unit and the telephone line jack. Contact your DSL service provider for filter information.
The answering system does not answer after the correct number of rings
The announce­ment message is not clear
• Make sure the answering system is on (see page 31).
• If Toll Saver is activated, the number of rings changes to two when there are new messages waiting (see page 35).
• If the memory is full or if the answering system is off, the system will answer after ten rings.
• In some cases, the answering system may be affected by the ringing system used by the local telephone company.
• When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base.
• Make sure there is no background noise (television, music, traffic, etc.) when recording.
53
Appendix
Troubleshooting
Problem Suggestion
The answering system does not record message
The messages on the answer­ing system are incomplete
The messages on the system are very diffi­cult to hear
The answering system does not respond to remote com­mands
• Make sure the answering system is turned on. When the answering system is on, the red light on the ANSWER ON/OFF key is lit.
• Make sure the Announcement Only feature is off (see page 34).
• The memory is full. Delete some of the existing messages from the system (see page 36).
• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.
• If the caller pauses for more than seven consecutive seconds, the system stops recording and disconnects the call.
• If the memory on the system becomes full during a message, the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop recording and disconnect the call.
• Press ^ VOLUME on the side of the handset or ^V VOLUME
on the telephone base to increase the speaker volume.
• Make sure your Remote Access Code is correct (see page 35 and
39).
• Make sure you are calling from a touch-tone telephone. When dialing a number, you should hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the Remote Access Code when your announcement is playing. Wait until the announcement is over before entering the code.
• There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.
Day of the week is incor­rect on the answering sys­tem after the clock is reset by the Caller ID function
• Reset the year when setting the clock in the answering system (see page 32).
54
Appendix
Troubleshooting
Problem Suggestion
CL flashes in message win­dow
Common cure for electronic equipment
• Reset the clock in the answering system (see page 32).
• If the unit is not responding normally, try putting the cordless handset in the telephone base or the charger. If it does not seem to respond, try the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the battery on the cordless handset and the spare bat­tery in the telephone base.
• Wait a few minutes before connecting power to the telephone base.
• Re-install the battery pack and place the cordless handset into the telephone base or charger.
• Wait for the cordless handset to synchronize its connection with the telephone base. To be safe, allow up to one minute for this to take place.
55
Appendix
Technical specifications
RF Frequency Band (Handset to base)
RF Frequency Band (Base to handset)
Channels 95
Channel Spacing 864 KHz
Output Power Handset: 17~21 dBm
Sensitivity -96 dBm
Modulation GFSK
Operating Temperature 32°F — 122°F
Base Unit Voltage (AC Voltage, 60Hz)
Base Unit Voltage (AC Adapter Output)
Handset Voltage 3.2 — 4.7 VDC 700mAH
2400 MHz — 2483.5 MHz
5725 MHz — 5850 MHz
Base: 26~30 dBm
0°C — 50°C
96 — 130 Vrms
9VDC @800mA
Replacement Battery Model 27910
3.6V 600mAh
56
Appendix
Index
A
AC adapter, 6, 8 Adding new handsets, 46 Alert tones, 42 Answering calls, 10, 11 Answering system, 31-40
B
Battery charging, 7 Battery installation, 7 Belt clip, 9
C
Call forward, 15 Call transfer, 16 Call waiting, 12 Caller ID, 27 add entries to phone directory, 30 delete entries, 30 dial entries, 29 CLR Voice Mail, 18, 20 Conference Calls, 12
D
Delete Call Log entries, 30 Delete redial entries, 10, 11 Dialing, from a CID record, 29 directory dialing, 26 Directory, 22 change entries, 26 dial a number, 26 name search, 25 new entries, 23, 24
E
Elapsed time, 10, 11
F
Flash (switchhook flash), 12
H
Hands-free use, 10 Headset, 9
I
Incoming call log, 27
Incoming calls, answering, 10, 11 Indicator lights, 42 Intercom, 14
L
Last number redial, 10, 11 Low battery, 7
M
Making calls, 10, 11 Menus, 2 Messages, 31-40 Mute, 13
N
Names, enter a name, 23 search for, 25
O
Operating range, 5
P
Problems, 49-55
Q
Quick reference guide, 2-3
R
Recharging, 7 Redial, 10, 11 Replacing a handset, 47 Re-registering a handset, 48 Ring silencing, 13 Ring tone options, 17, 19
S
Search for name, 25 Speakerphone, 11, 12 Switchhook flash, 12
T
Technical specifications, 56 Troubleshooting, 49-55
V
Volume controls, 12
57
Appendix
Remote access wallet card
Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone.
Cut along dotted line.
Call your phone number, then enter your two-digit access code (preset to
19).
Fold here.
Action Remote Command
Play all messages ....................... 1
Play new messages ................... 2
Delete the message ................. 3
Delete all old messages .......... 33
Repeat a message ..................... 4
Stop ............................................. 5
Help menu ................................. *5
Skip the message ...................... 6
Review announcement ............ #7
Record announcement............ *7
Record memo ........................... 8
Review remote access code .. #9 Change remote access code .. *9
Answer machine ON/OFF ... 0
5.8 GHz Cordless Telephone/Answering System E5654B
Copyright © 2006 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China.
www.telephones.att.com
Copyright © 2006 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 03/06. 91-000811-010-000
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