AT&T E5654 User Manual
User's Manual (Part 2)
5.8 GHz Cordless
Telephone/Answering
System E5654B
with Caller ID & Call Waiting
Copyright © 2006 Advanced American Telephones. All Rights Reserved.
AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
STOP!
See page 7
for easy instructions.
You must install and
charge battery before
using the telephone.
Please also read
Important Product Safety
Information
Enclosed in product package.
For customer service or product
information, visit our web site at
www.telephones.att.com
or call 1-800-222-3111.
Add new handsets to make your phone more versatile (see page 46)
Your telephone can accommodate up to four cordless handsets. You can add new
handsets (Model E560-2, purchased separately) at any time, but each must be registered with the base before use.
The handset provided with your telephone is automatically registered as Handset 1.
Additional handsets will be assigned numbers in the order they are registered (2, 3 or
4). You can register a maximum of four handsets.
Handset 1 Handset 2 Handset 3 Handset 4
NOTE: Only two handsets or one handset and the base can be connected to an outside call at the same
time.
NOTE: The E5654B has four pre-registered handsets. You cannot register any additional handsets to the
E5654B.
1
Table of contents
Getting Started
Quick reference guide ........................ 2
Parts checklist ...................................... 4
Before you begin .................................. 5
Telephone base installation ................ 6
Battery installation & charging .......... 7
Wall mounting ...................................... 8
Belt clip & optional headset .............. 9
Telephone Operation
Basic handset operation ...................10
Basic base operation ......................... 11
Options while on calls-handset
and base ...............................................12
Intercom calls .....................................14
Call forward ........................................15
Call transfer ........................................16
Handset settings.................................17
Base settings .......................................19
Directory
About the directory ..........................22
New directory entries ......................23
Directory search ................................25
To dial, delete, or change entries ....26
Caller ID Log
How Caller ID works .......................27
To review the call log ........................29
Answering System Operation
Answering system operation ..........31
Day and time announcements ........32
Outgoing announcements ................33
Announce Only mode ......................34
Changing feature options ................. 35
Message playback ...............................36
Recording and playing memos ........37
Message counter displays .................38
Remote access ...................................39
Appendix
Screen icons ....................................................41
Alert tones & indicator lights ...................42
Handset display screen messages ...........43
Base display screen messages ...................45
Adding new handsets ..................................46
Replacing a handset ......................................47
Re-Registering a handset ...........................48
Troubleshooting .................................49
Technical specifications .....................56
Index .....................................................57
Remote access wallet card ..............58
User's Manual (Part 2)
5.8 GHz Cordless
Telephone/Answering
System E5654B
with Caller ID & Call Waiting
2
Getting Started
OFF/ CLEAR
During a call, press to hang up.
While using menus, press to cancel
an operation, back up to the previous
menu, or exit the menu display.
Quick reference guide
MUTE/DELECT
While on a call, press to mute microphone
(see page 13).
While reviewing the call log, press to delete
an individual entry or press and hold to
clear the Caller ID log (see page 30).
While pre-dialing, press to delete digits
from a string (see page 10).
^ CID
Press to scroll up while in menus.
Press to display Caller ID information
(see page 29). While entering names
or numbers, press to move the cursor
to the left.
SPEAKER
Press to activate handset speakerphone.
Press again to resume normal handset use
(see page 10).
V DIR
Press to scroll down while in menus.
Press to display directory entries (see
page 25). While entering names, press
to advance cursor.
PHONE/FLASH
Press to make or answer a call.
During a call, press to receive an incoming
call if Call Waiting is activated (see page 12).
INTERCOM
Press to initiate an intercom conversation or transfer a call (see pages 14,
16). Press and hold to forward a call
(see pages 15).
Handset
Feature menu
>DIRECTORY
CALL LOG
Menu
Feature Menu
Directory .................See page 22
Call Log ..................See page 27
Ringer Volume ........See page 17
Ringer Tone ............See page 17
Key Tone ................See page 17
Language................See page 18
CLR Voice Mail ......See page 18
Dial Type ................See page 18
Press ^ or V to scroll
through menu items.
Press SELECT to select or
modify a highlighted item.
Press OFF/CLEAR to cancel
an operation, back up to the
previous menu, or exit the menu
display.
MENU/ SELECT
Press to display menu, or to select
highlighted item from menu.
> shows highlighted item
REDIAL/PAUSE
Press to view redial memory (see page
10). While entering numbers, press
and hold to insert a dialing pause (see
page 23).
Answering system controls (see pages 31-40)
ANSWER ON/OFF . Press to turn answering system on or off.
DELETE ................. Press to delete a message during playback. Press
and hold to delete all old messages when set is idle.
TIME/SET ............... Press to review or set the answering system clock.
MENU ..................... Press to review or change answering system options.
CHANGE ................ Press to change a menu option.
REC/MEMO ............ Press to record a memo or press after pressing
MENU to record an outgoing announcement.
3
Getting Started
Quick reference guide
Base/Speakerphone
Press to play or stop playing messages.
Press to repeat message.
Hold to slow playback.
Press twice to hear previous message.
Press to skip to next
message. Hold to
speed up playback.
Telephone function keys
CID ^ .................. Press to scroll up while in menus. Press to display
Caller ID information (see page 29). While entering
names or numbers, press to move the cursor to the
left.
SELECT/MENU ...... Press to display menu, or to select highlighted item
from menu.
DIR V .................. Press to scroll down while in menus. Press to dis-
play directory entries (see page 25). While entering
names, press to advance cursor.
REDIAL/PAUSE ..... Press to view redial memory (see page 11). While
entering numbers, press and hold to insert a dialing
pause (see page 23).
CLEAR ................... Press to cancel an operation, back up to the previous
menu, or exit the menu display.
INTERCOM ............ Press to initiate an intercom conversation or transfer
a call (see pages 14, 16). Press and hold to forward a
call (see pages 15).
FLASH .................... During a call, press to receive an incoming call if Call
Waiting is activated (see page 12).
VOLUME ................ Press to adjust speakerphone listening volume (see
page 12).
MUTE ..................... Press to silence microphone; press again to resume
(see page 13).
SPEAKERPHONE ... Press to turn speakerphone on or off (begin or end a
call, see page 11 ).
4
Getting Started
Parts checklist for E5654B
Remember to save your sales receipt and original packaging in case you ever need to
ship your telephone for warranty service. Check to make sure the telephone package
includes the following:
Batteries
Handset chargers
Power adapters
Telephone base
Telephone handsets
Telephone line cord
Wall mount bracket
Battery compartment covers
Belt clips
5
Getting Started
Before you begin
About Caller Identification
Caller ID with Call Waiting features in
this telephone lets you see who’s calling before you answer the phone, even
when you’re on another call. These
features require services provided by
your local telephone company.
Contact your telephone service provider if:
• You have both Caller ID and Call
Waiting, but as separate services
(you may need combined service).
• You have only Caller ID service, or
only Call Waiting service.
• You don’t subscribe to any Caller
ID or Call Waiting services.
You can use this phone with regular
Caller ID service, and you can use its
other features without subscribing to
either Caller ID or combined Caller ID
with Call Waiting service. There may be
fees for these services, and they may
not be available in all areas.
Caller ID features will work only if
both you and the caller are in areas
offering Caller ID service, and if both
telephone companies use compatible
equipment.
See Caller ID Operation, beginning on
page 27, for more details about how
these features work.
Telephone operating range
This cordless telephone operates with
the maximum power allowed by the
Federal Communications Commission
(FCC). Even so, the handset and base
can communicate over only a certain
distance — which can vary with the
locations of the base and handset, the
weather, and the construction of your
home or office.
If you receive a call while you are
out of range, the handset might not
ring — or if it does ring, the call might
not connect when you press PHONE.
Move closer to the base, then press
PHONE to answer the call.
If you move out of range during
a phone conversation, you might
hear noise or interference. To improve
reception, move closer to the base.
If you move out of range without
pressing OFF, your phone will be left
off the hook. To hang up properly, walk
back towards the telephone base, periodically pressing OFF until the call is
disconnected.
6
Getting Started
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. In
Canada, call 1-866-288-4268. Be sure to use an electrical outlet not controlled by a wall switch.
Telephone base installation
Install the telephone base as shown below. Choose a base location away from
electronic equipment such as personal computers, computer routers, television sets or
microwave ovens. Avoid excessive heat, cold, dust or moisture.
Plug the power adapter
into an electrical outlet not
controlled by a wall switch.
Plug telephone
line cord into
telephone jack.
7
Getting Started
Battery installation & charging
After battery installation, place each handset in the base or charger and allow to charge
for at least 16 hours before use. You can keep the battery charged by returning the handsets to the base or charger after each use. When the battery is fully depleted, a recharge
takes about 12 hours. The average talk time on a fully charged battery is about eight
hours depending on environmental conditions and the standby time is approximately
fours days.
Plug the battery
pack connector
into handset.
Place the battery
pack and wires in
the compartment.
Place handset in base or charger
to charge for at least 16 hours
before first use.
Plug power adapter
into an electrical outlet
not controlled by a wall
switch.
Low battery indicator
Return handset to base
or charger to recharge
when this symbol flashes.
(Handset will beep when
battery is low.)
Caution: Use only supplied rechargeable battery or AT&T replacement
battery model 27910 (SKU 00102. Part
number 89-0099-00-00).
LOW BATTERY
Press tab to open
battery compartment.
Replace compartment cover.
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111. Be
sure to use an electrical outlet not controlled by a wall switch.
8
Getting Started
Wall mounting
The base can be installed on any standard wall phone outlet as shown below. Choose a
location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
Plug power adapter
into electrical outlet.
Plug telephone line
cord into telephone
cord wall jack.
1) Connect telephone line cord and power
adapter to telephone jacks and wall
jacks, as shown on page 6.
2) Install wall mount bracket onto the set.
(a) First put the two front wall mount
bracket tabs into the front notches on
the bottom of the telephone base.
(b) Squeeze the rear tabs of the wall
mount bracket as you insert them into
the rear notches on the bottom of the
telephone base.
NOTE: To disassemble the wall
mount bracket, squeeze the rear tabs while
lifting up the wall mount bracket back and
away from the telephone base.
3) Position the wall-mount bracket
over the wall-outlet mounting pegs,
and press and slide the wall-mount
bracket down firmly so it is held
securely on the outlet mounting
pegs.
b
aa
b
9
Getting Started
Belt clip & optional headset
Install belt clip as shown below if desired.
For hands-free telephone conversations, you can use any industry standard 2.5 mm
headset (purchased separately). For best results use an AT&T 2.5 mm headset.
Snap belt clip into notches on
side of handset. Rotate and pull
to remove.
Plug 2.5 mm headset
into jack on side of
handset (beneath
small rubber cap).
10
Telephone Operation
Basic handset operation
Making and answering calls
To answer an incoming call, press PHONE (or SPEAKER,
or any dial pad key). To make a call, press PHONE or
SPEAKER, then dial a number. Press OFF to hang up.
NOTE: If you have accessed the directory or call log, you will need to
press OFF/CLEAR more than once to hang up.
To preview numbers before dialing, enter numbers first,
then press PHONE or SPEAKER to dial. Press DELETE
or CLEAR at any time to make corrections as you are
entering numbers. Press and hold PAUSE to enter a 3second dialing pause.
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call, press
SPEAKER, then dial a number. During a call you can press
SPEAKER to toggle between hands-free speakerphone
and normal handset use. Press OFF to hang up.
NOTE: If you have accessed the directory or Call log, you will need to
press OFF/CLEAR more than once to hang up.
Last number redial
Before pressing PHONE, press REDIAL to display the
most recently called numbers (up to 32 digits). Use the
^V buttons to view up to five recently called num-
bers. The handset will beep twice at the beginning or end
of the list.
Press PHONE or SPEAKER to redial any displayed number. Press DELETE to delete the number from the redial
memory.
After pressing PHONE, press REDIAL to call the most
recently called number (up to 32 digits).
Elapsed time
PHONE 00:00:12
SPEAKER 00:00:12
REDIAL
555-1234
11
Telephone Operation
Basic base operation
Making and answering calls
To answer an incoming call, press SPEAKERPHONE (or
any dial pad key). To make a call, press SPEAKERPHONE,
then dial a number. Press SPEAKERPHONE again to hang
up.
NOTE: If you have accessed the directory or Caller log, you will need to
press CLEAR then SPEAKERPHONE to hang up.
To preview numbers before dialing, enter numbers first,
then press SPEAKERPHONE to dial. Press CLEAR or
DELETE at any time to make corrections as you are
entering numbers. Press and hold REDIAL/PAUSE to
enter a 3-second dialing pause.
The screen displays the elapsed time as you talk (in
hours, minutes and seconds).
Last number redial
Before pressing SPEAKERPHONE, press REDIAL/PAUSE
to display the most recently called numbers (up to 32
digits). Use the ^V buttons to view up to five recently
called numbers. The base will beep twice at the beginning
or end of the list.
Press SPEAKERPHONE to redial any displayed number.
Press DELETE to delete the number from the redial
memory.
After pressing SPEAKERPHONE, press REDIAL/PAUSE to
call the most recently called number (up to 32 digits).
Speakerphone
Redial
REDIAL
555-1234
12
Telephone Operation
Volume control
Press the top ( + ) or the bottom ( - ) of the VOLUME
button on the handset or press ^ or V of the
VOLUME button on the base to adjust listening volume.
Each button press raises or lowers volume by one level.
When you change the volume level, the new setting is
saved. The new volume level will be applied each time
you use the handset, speakerphone or headset.
Call waiting
If you subscribe to a call waiting service with your local
telephone service provider, you will hear a beep if someone calls while you are already on a call. Press FLASH to
put your current call on hold and take the new call. You
can press FLASH at any time to switch back and forth
between calls.
NOTE: On the handset, if you have accessed the directory while on a
call, you will need to press CLEAR then FLASH to put the call on hold and
take the new call.
3-way conference calls
While a call is in progress, a person at one other handset can press PHONE or SPEAKER to join the call. A
person at the base can press SPEAKERPHONE to join
the call.
A person at either handset can press OFF, or place the
handset in the base to drop out of the conference call. A
person at the base can press SPEAKERPHONE to drop
out of the conference call. A conference call will not be
terminated until all the handsets and the base hang up.
Only two handsets or one handset and the base can be
connected to an outside call at the same time.
Volume
Flash
Volume
Flash
Options while on calls - Handset
and Base
Off
13
Telephone Operation
Mute
Press MUTE to silence the microphone. You will see
MICROPHONE MUTED in the display for four seconds. A MUTE indicator will stay in the display while the
call is muted. If you are using the base speakerphone,
the MUTE button indicator will also be on. You will be
able to hear, but the person on the other end will not
be able to hear you until you press MUTE again and
resume speaking.
Ring silencing
Press CLEAR or MUTE while the phone is ringing to
silence the ringer temporarily.
The next phone call will ring normally.
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch
to touch tone dialing during a call by pressing *. This
can be useful if you need to send tone signals for access
to answering systems or long-distance services.
After you hang up or press FLASH to access services
with your local telephone service provider, the phone
automatically returns to dial pulse (rotary) service.
Options while on calls - Handset
and Base
MUTE
MICROPHONE MUTED
PHONE 00:00:12
MUTE
MICROPHONE MUTED
SPEAKER 00:00:12
Tone
Mute
Mute
Tone
14
Telephone Operation
Intercom calls
Intercom calls
If you have more than one handset, use the intercom
feature to have conversations between the handsets and
base.
• Press the INTERCOM button on a handset or on the
base to initiate an intercom call.
• After entering the number of the handset (or 0 for
base) you wish to intercom with, your handset (or
base) will call the other handset or base.
At a handset, press PHONE, INTERCOM, SPEAKER or
any dial pad key to answer an intercom page. At the
base, press INTERCOM, SPEAKERPHONE or any dial pad
key to answer an intercom call.
At a handset, press OFF or INTERCOM, or place the
handset in a charger or base to end the intercom call.
At the base, press CLEAR or INTERCOM to end the
intercom call. The display will show INTERCOM
ENDED.
NOTE: The intercom feature cannot be utilized while a handset is in the
directory or call log. Pressing INTERCOM while on an outside call will initiate call transfer (see page 16). Pressing and holding INTERCOM while on
an outside call will initiate call forward (see page 15).
Handling incoming calls
The phone will beep if you receive an outside call during
an intercom conversation. You can either:
• Press PHONE or SPEAKERPHONE to end the inter-
com call and answer the incoming call.
OR
• Press INTERCOM or CLEAR to disconnect the inter-
com connection without answering the incoming call.
The incoming call will continue to ring.
Press INTERCOM.
Select station to page.
ENTER HANDSET #
15
Telephone Operation
Call forward
An external call can be forwarded between the following parties:
• From one handset to another handset.
• From a handset to the base.
• From the base to a handset.
Call forward
You can forward an external call from one handset to
another handset or to the base.
• Press and hold INTERCOM. You will see ENTER
HANDSET #.
• Enter the handset number (or 0 for the base) to
which you want to forward the call. The display will
show CALL FORWARDED.
• The destination set will ring and the display will show
INCOMING CALL.
• Press PHONE, SPEAKER or any dial pad key on
the destination handset to answer the call. Press
SPEAKERPHONE or any dial pad key on the tele-
phone base to answer the call.
NOTE: If the forwarded call is not answered within 60 seconds, the
external call will be returned to the base or handset that originated the forward, and its display will show CALL BACK. If the returned call is not
answered within an additional 60 seconds, the external call will end automatically.
16
Telephone Operation
Call transfer
An external call can be transferred between the following parties:
• From one handset to another handset.
• From a handset to the base.
• From the base to a handset.
Call transfer
During a conversation you can transfer the call to
another handset or to the base.
• Press INTERCOM (the external call is put on hold).
You will see ENTER HANDSET #.
• Enter the handset number (or 0 for the base) to
which you want to transfer the call. The display will
show CALLING HANDSET X or CALLING
BASE.
• The destination set will ring, showing an intercom call. The display will show HANDSET X IS
CALLING or BASE IS CALLING.
• Press PHONE, INTERCOM, SPEAKER or any dial pad
key on the destination handset to answer the intercom call. Press INTERCOM, SPEAKERPHONE or any
dial pad key on the telephone base to answer the
intercom call.
• When the recipient answers the intercom call, you
can talk privately without the outside caller hearing
the conversation.
• On a handset press OFF to transfer the call. On
the base press SPEAKERPHONE to complete the
transfer to a handset. The display will show CALL
TRANSFERRED.
NOTE: If the intercom call is not answered within approximate 100 sec-
onds, the external call will be released from hold at the originating set.
17
Telephone Operation
Handset settings
At the feature menu you can change settings to
program how the telephone works.
Press MENU, then use the ^V buttons to scroll to
the feature you want to change. As you scroll through
the menu, the top menu item is always highlighted with
a > symbol. Press SELECT to select the highlighted item.
Press OFF at any time to cancel an operation, back up
to the previous menu, or exit the menu display.
Ringer volume
At this menu, you can set a ringer volume level
(1-6), or turn the ringer off (0). Use the ^V buttons
to hear an example of each volume level, then press
SELECT to select the one you prefer.
NOTE: The ringer volume level also determines the levels of ringing for
intercom calls (see page 14) and the paging tone when initiating the handset
locator feature (see page 21). If the handset ringer volume level is set to off
(0), that handset is silenced for all calls and paging.
Ringer volume can also be temporarily adjusted by
pressing VOLUME on the side of the handset during
incoming ringing.
The next call will ring normally.
Ringer tone
This feature allows you to choose one of 10 ringer
tones. Use the ^V buttons to hear an example of
each ringer tone, then press SELECT to select the one
you prefer.
Key tone
The handset is factory programmed to beep at each key
press. Use the ^V buttons to select ON or OFF, then
press SELECT to save your preference.
Highlighted
menu item
> DIRECTORY
CALL LOG
RINGER VOLUME
RINGER TONE
1
KEY TONE
ON
NOTE: If you select OFF,
you will not hear a beep when you
press keys.
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