AT&T E5643B User Manual

User Manual (Part 2)
5.8 GHz Cordless Telephone/Answering System E5640/E5643B/E5644B
with Caller ID & Call Waiting
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AT&T and the Globe Design are trademarks of AT&T Corp.,
licensed to Advanced American Telephones.
STOP!
See page 9
for easy instructions.
You must install and charge battery before using the telephone.
Please also read
Important Product Information
Enclosed in product package.
For customer service or product information, visit our web site at
www.telephones.att.com
or call 1-800-222-3111.
Add new handsets to make your phone more versatile (see page 39)
Your telephone can accommodate up to four cordless handsets. You can add new handsets (Model E560-2, sold separately) at any time, but each must be registered with the base before use.
The handset provided with your telephone is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (2, 3 or 4). You can register a maximum of four handsets.
Handset 1 Handset 2 Handset 3 Handset 4
NOTE:
The E5644B has four pre-registered handsets. You cannot register any additional handsets to the
E5644B.
NOTE:
The E5643B has three pre-registered handsets. You can register one additional handset to the
E5643B.
NOTE:
A maximum of two handsets at a time can be used on a call.
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1
Table of contents
Getting Started
Quick reference guide ........................2
Parts checklist .......................................4
Before you begin ..................................7
Telephone base installation................8
Battery installation & charging ..........9
Wall mounting....................................10
Belt clip & optional headset.............11
Telephone Operation
Basic operation...................................12
Options while on calls ......................14
Intercom calls .....................................16
Call transfer ........................................17
Handset settings.................................18
Directory
About the directory..........................20
New directory entries......................21
Directory search................................22
To dial, change or delete entries ...23
Caller ID Log
How Caller ID works .......................24
To review the call log .......................26
Answering System Operation
Answering system operation ..........27
Day and time announcements ........28
Outgoing announcements................29
Announce Only mode ......................30
Changing feature options.................31
Message playback ...............................32
Recording and playing memos ........33
Message counter displays.................34
Remote access....................................35
Appendix
Screen icons, indicator lights & tones...37 Handset display screen messages...38
Adding new handsets..................................39
Replacing a handset......................................40
Re-Registering a handset ...........................41
Troubleshooting.................................42
Technical specifications ....................44
Index .....................................................45
Remote access wallet card ..............46
User Manual (Part 2)
5.8 GHz Cordless Telephone/Answering System E5640/E5643B/E5644B
with Caller ID & Call Waiting
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2
Getting Started
Off/Clear
During a call, press to hang up. While using menus, press to cancel an operation, back up to the previous menu, or exit the menu display.
Quick reference guide
Mute/Delete
While on a call, press to mute microphone (see page 15). While reviewing the call log, press to delete an individual entry or press and hold to clear the Caller ID log (see page 26). While pre-dialing, press to delete digits from a string (see page 12).
^ CID
Press to scroll up while in menus. Press to display Caller ID information (see page 26). While entering names or numbers, press to move the cursor to the left.
Speaker
Press to activate handset speakerphone. Press again to resume normal handset use (see page 12).
V DIR
Press to scroll down while in menus. Press to display directory entries (see page 22). While entering names, press to advance cursor.
Phone/Flash
Press to make or answer a call. During a call, press to receive an incoming call, if Call Waiting is activated (see page 14).
Intercom
Press to initiate an intercom conversa­tion or transfer a call (see pages 16-17).
Handset
Feature menu
>DIRECTORY
CALL LOG
Menu
Feature Menu
Directory ................See page 20
Call Log ..................See page 24
Ringer Volume ........See page 18
Ringer Tone ............See page 18
Key Tone ................See page 18
Language................See page 19
CLR Voice Mail ......See page 19
Dial Type ................See page 19
Press ^or Vto scroll through menu items.
Press
SELECT
to select or
modify a highlighted item.
Press
OFF/CLEAR
to cancel an operation, back up to the pre­vious menu, or exit the menu display.
Select/Menu
Press to display menu, or to select highlighted item from menu.
> shows highlighted item
Redial/Pause
Press to view redial memory (see page
12). While entering numbers, press and hold to insert a dialing pause (see page
21).
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3
Getting Started
Quick reference guide
Answering System Controls (see pages 27-36)
ANSWER ON/OFF..Press to turn answering system on or off.
DELETE ..................Press to delete a message during play back. Hold to
delete all old messages when set is idle.
TIME/SET................Press to review or set the answering system clock.
MENU......................Press to review or change answering system options.
CHANGE ................Press to change a menu option.
REC/MEMO ............Press to record a memo or, after pressing
MENU
, to
record an outgoing announcement.
Telephone Base
In Use
On when handset is in use. Flashes when another phone is in use on the same line, or answering system is answering an incoming call.
Charging
On when handset is positioned so its battery can charge.
Volume
Press to adjust message playback volume.
Handset Locator
Press to make handset(s) beep (see page 13).
Press to play or stop playing messages.
Press to repeat message. Hold to slow playback. Press twice to hear previous message.
Press to skip to next message. Hold to speed up playback.
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4
Getting Started
Parts checklist for E5640
Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:
Telephone base
Telephone handset
Power adapter
Belt clip
Battery
Telephone line cord
Wall mount bracket
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5
Parts checklist for E5643B
Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:
Getting Started
Telephone base
Telephone handsets
Batteries
Telephone line cord
Wall mount bracket
Belt clips
Handset chargers
Power adapters
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6
Parts checklist for E5644B
Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following:
Getting Started
Batteries
Handset chargers
Power adapters
Telephone base
Telephone handsets
Telephone line cord
Wall mount bracket
Belt clips
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7
Getting Started
Before you begin
About Caller Identification
Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.
Contact your telephone service provider if:
• You have both Caller ID and Call Waiting, but as separate services (you may need combined service).
• You have only Caller ID service, or only Call Waiting service.
• You don’t subscribe to any Caller ID or Call Waiting services.
You can use this phone with regular Caller ID service, and you can use its other features without subscribing to either Caller ID or combined Caller ID with Call Waiting service. There may be fees for these services, and they may not be available in all areas.
Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.
See Caller ID Operation, beginning on page 24, for more details about how these features work.
Telephone operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office.
If you receive a call while you are out of range, the handset might not
ring — or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press
PHONE to answer the call.
If you move out of range during a phone conversation, you might hear
noise or interference. To improve reception, move closer to the base.
If you move out of range without pressing OFF, your phone will be left
off the hook. To hang up properly, walk back toward the telephone base, periodically pressing OFF until the call is disconnected.
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NOTE:
Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111.
Be sure to use an electrical outlet not controlled by a wall switch.
8
Getting Started
Telephone base installation
Install the telephone base as shown below. Choose a base location away from electronic equipment, such as computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.
Plug the large power adapter into an electrical outlet not controlled by a wall switch.
Plug telephone line cord into telephone jack.
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9
Getting Started
Battery installation & charging
After battery installation, place the handsets in their base unit or charger and allow to charge for 16 hours before use. You can keep the battery charged by returning the hand­sets to their base unit or charger after each use. When the battery is fully depleted, a recharge takes about 12 hours. Average talk time on a fully charged battery is about eight hours depending on environmental conditions, standby time is approximately four days.
Plug the battery pack connector into handset.
Place the battery pack and wires in the compartment.
Place handset in base or charger to charge for 16 hours before first use.
Plug power adapter into an electrical outlet not controlled by a wall switch.
Low battery indicator
Return handset to base or charger to recharge when this symbol flashes. (Handset will beep when battery is low.)
Caution: Use only supplied recharge­able battery or AT&T replacement bat­tery model 27910 (SKU 00102. Part number 89-0099-00-00).
LOW BATTERY
Press tab to open battery compartment.
Replace compartment cover.
NOTE:
Use only the power cord supplied with this product. If you need a replacement, call 1-800-222-3111.
Be sure to use an electrical outlet not controlled by a wall switch.
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10
Getting Started
Wall mounting
The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or mois­ture.
Connect cords as shown on page 8, then press and slide down firmly so base is held securely on outlet mounting pegs.
Plug power adapter into an electrical out­let not controlled by a wall switch.
Plug telephone line cord into telephone jack.
Clip wall-mount bracket securely into notches on underside of base.
Install the line cord as shown in the diagram.
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11
Getting Started
Belt clip & optional headset
Install belt clip as shown below if desired.
For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset.
Snap belt clip into notches on side of handset. Rotate and pull to remove.
Plug 2.5 mm headset into jack on side of handset (beneath small rubber cap).
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12
Telephone Operation
Basic operation
Making and answering calls
To answer an incoming call, press PHONE (or SPEAKER, or any dial pad key). To make a call, press PHONE or
SPEAKER, then dial a number. Press OFF to hang up.
To preview numbers before dialing, enter numbers first, then press PHONE or SPEAKER to dial. Press DELETE or OFF/CLEAR at any time to make corrections as you are entering numbers.
The screen displays the elapsed time as you talk (in hours, minutes and seconds).
Hands-free speakerphone calls
To answer a call, press SPEAKER. To make a call, press
SPEAKER, then dial a number. During a call you can
press SPEAKER to toggle between hands-free speaker­phone and normal handset use. Press OFF to hang up.
Last number redial
Before pressing PHONE, press REDIAL to display the most recently called numbers (up to 32 digits). Use the
^V buttons to view up to five recently called num-
bers. The handset will beep twice at the beginning or end of the list.
Press PHONE or SPEAKER to redial any displayed num­ber. Press DELETE to delete the number from the redial memory.
After pressing PHONE, press REDIAL to call the most recently called number (up to 32 digits).
Elapsed time
PHONE 00:00:12
SPEAKER 00:00:12
REDIAL
555-1234
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13
Telephone Operation
Basic operation
Handset locator
If you misplace the handset(s), press HANDSET LOCA-
TOR at the base. This starts the paging tone at the hand-
set(s) for 60 seconds to help you locate it. To stop the paging tone, press PHONE, SPEAKER, or any dial pad but­ton at the handset(s), or press HANDSET LOCATOR at the base.
NOTE:
The handset ringer volume also determines the level of the pag­ing tone. If the handset ringer volume level is set to off (0), that handset will be silenced for all calls and paging (see page 18).
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14
Telephone Operation
Options while on calls
Volume control
Press the top ( + ) or the bottom ( - ) of the VOLUME button on the side of the handset to adjust listening vol­ume. Each button press raises or lowers volume by one level.
When you change the volume level, the new setting is saved. The new volume level will be applied each time you use the handset, speakerphone or headset.
Call waiting
If you subscribe to Call Waiting service with your local telephone service provider, you will hear a beep if someone calls while you are already on a call. Press
PHONE/FLASH to put your current call on hold and
take the new call. You can press PHONE/FLASH at any time to switch back and forth between calls.
3-way conference calls
While a call is in progress, a person at one other hand­set can press
PHONE or SPEAKER to join the call.
A person at either handset can press OFF, or place the handset in the base or charger, to drop out of the con­ference call, but the call will not be terminated until all handsets hang up.
Only two handsets can be connected to an outside call.
Volume
Flash
MUTE
MICROPHONE MUTED
PHONE 00:00:12
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Telephone Operation
15
Options while on calls
Mute
Press
MUTE to silence the microphone. You will be able
to hear, but the person on the other end will not be able to hear you until you press MUTE again and resume speaking.
Ring silencing
Press OFF or MUTE while the phone is ringing to silence the ringer temporarily.
The next phone call will ring normally.
Temporary tone dialing
If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by pressing
*. This
can be useful if you need to send tone signals for access to answering systems or long-distance services.
After you hang up or press FLASH, the phone automati­cally returns to dial pulse (rotary) service.
Mute
Tone
Off
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16
Telephone Operation
Intercom calls
Intercom calls
If you have more than one handset, use the intercom feature to have conversations between the handsets.
Press the INTERCOM button on a handset to initiate an intercom call. Then after entering the number of the handset you wish to call, your handset will call the other handset.
Press PHONE, INTERCOM, SPEAKER or any dial pad key on the handset being called to enter intercom mode with the first handset.
To end the intercom call:
• Press OFF or INTERCOM at the handset.
• Place the handset in the charger or base.
NOTE:
The intercom feature cannot be utilized while a handset is in the
directory or call log. Pressing
INTERCOM
while on an outside call will initi-
ate Call Transfer (see page 17).
Handling incoming calls
The phone will beep if you receive an outside call during an intercom conversation. You can either:
• Press PHONE to end the intercom call and answer the incoming call.
OR
• Press INTERCOM or OFF to disconnect the intercom connection without answering the incoming call. The incoming call will continue to ring.
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Telephone Operation
17
Call transfer
Call transfer
If you have more than one handset, you can transfer an external call from one handset to another handset.
• Press INTERCOM to transfer an external call to another handset. You will see “ENTER HAND- SET #”. After entering the handset number to which you want to transfer the call, your handset will display CALL FORWARDED.
• To answer the call, the selected system handset can press PHONE, SPEAKER or any dial pad keys.
NOTE:
If the transferred call is not answered within 30 seconds, the external call will be returned to the handset that originated the transfer, and its display will show CALL BACK. If the returned call is not answered within an additional 30 seconds, the external call will end automatically.
ENTER NUMBER#
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18
Telephone Operation
Handset settings
At the feature menu you can change settings to customize how the telephone works.
Press MENU, then use the ^V buttons to scroll to the feature you want to change. As you scroll through the menu, the top menu item is always highlighted with a > symbol. Press SELECT to select the highlighted item.
Press OFF at any time to cancel an operation, back up to the previous menu, or exit the menu display.
Ringer volume
At this menu you can set a ring volume level (1-6), or turn the ringer off ( 0 ). Use the ^V buttons to hear an example of each volume level, then press SELECT to select the one you prefer.
NOTE:
The ringer volume level also determines the levels of ringing for intercom calls (see page 16) and the paging tone when initiating the Handset Locator feature (see page 13). If the handset ringer volume level is set to off (0), that handset is silenced for all calls and paging.
Ringer volume can also be temporarily adjusted by pressing VOLUME on the side of the handset during incoming ringing.
The next call will ring normally.
Ringer tone
This feature allows you to choose one of 10 ringing tones. Use the ^V buttons to hear an example of each ringer tone, then press SELECT to select the one you prefer.
Key tone
The handset is factory programmed to beep at each key press. Use the ^V buttons to select ON or OFF, then press SELECT to save your preference.
NOTE:
If you select
OFF
, you will not hear a beep when you press
keys.
Highlighted menu item
> DIRECTORY
CALL LOG
RINGER VOLUME
RINGER TONE 1
KEY TONE ON
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Telephone Operation
19
Handset settings
Language
At this menu you can select the language used in all menus and screen displays. Use the ^V buttons to select English, Spanish or French, then press SELECT to save your preference.
Clear Voice Mail Indication
If you subscribe to voice mail services provided by your local telephone company, you will receive a text mes­sage on the handset when you have new voice mail. To manually remove the voice mail message on the display:
• Press MENU.
• Press the ^ or V button to highlight CLR
VOICE MAIL.
• Press SELECT.
• Press SELECT again to remove the displayed mes­sage, or press OFF to exit.
NOTE:
This only turns off the displayed message, it does not delete your voice mail message(s). This feature allows you to correct a voice mail indication that is out of synch with your local telephone company. If there actu­ally is a new voice mail message, your local telephone company will continue to send the message which turns the display message back on.
Dial Type
At this menu you can choose Tone or Pulse dialing. The factory default setting is TONE. Change this to PULSE only if you do not have touch-tone dialing service.
Use the ^V buttons to select TONE or PULSE, then press SELECT to save your preference.
LANGUAGE ENGLISH
DIAL TYPE TONE
>DIRECTORY
CALL LOG
>CLR VOICE MAIL
DIAL TYPE
TURN INDICATOR
OFF?
>CLR VOICE MAIL
DIAL TYPE
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20
Directory
Directory
Shared directory
The directory is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all.
Memory capacity
The directory can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long. A convenient search feature can help you find and dial numbers quickly (see page 22).
Timeouts and error messages
If you pause for too long while making an entry, the procedure will time out and you will have to begin again.
If all memory locations are in use, the screen will dis­play LIST FULL. You will not be able to store a new number until you delete an existing one.
Pat Williams
555-1234
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Directory
21
New Directory entries
To create a new directory entry
Press MENU, then press SELECT to choose DIRECTORY. Press V to highlight STORE. Press SELECT, then enter the telephone number when prompted.
Use the dial pad to enter up to 32 digits, then press
SELECT. You will be notified if the number is already in
your directory.
To insert a number from your redial list, press REDIAL, then ^V to find the number, then press SELECT.
• Press DELETE to erase numbers if you make a mistake.
• Press and hold PAUSE to enter a 3-second dialing pause.
To enter a name
Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key will cause characters to be displayed in the following order:
The cursor moves to the right when you press another dial pad button or the V button. Press ^ to move the cursor to the left. Press DELETE to erase letters if you make a mistake.
Storing the entry
Press SELECT to store your new directory entry. To change it later, see page 23.
HANDSET 1
> DIRECTORY
CALL LOG
> STORE
REVIEW
ENTER NUMBER
555-1234_
ENTER NAME Pat Williams_
Pat Williams
555-1234
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Dial Key
1
2
3
4
5
6
7
8
9
0
#
space
Characters by number of key presses
123456789
#
1
A
D
G
J
M
P
T
W
0
,
-
.
&
B
C
2
a
b
c
E
F
3
d
e
f
H
I
4
g
h
i
K
L
5
j
k
l
N
O
6
m
n
o
Q
R
S
7
p
q
U
V
8
t
u
v
X
Y
Z
9
w
x
?
!
/
(
)
@
r
ysz
22
Directory
Directory search
Press DIR to display the first listing in the directory. You can then use the ^ or V to browse through the directory, or search to find a specific entry. Press OFF at any time to exit the directory.
NOTE:
You can also display the first listing in the directory by first
pressing
MENU
, then
SELECT
to choose DIRECTORY, and then
SELECT
again to choose REVIEW.
To browse through the directory
To browse, press ^ or V to scroll through all entries one by one. Entries will be displayed alphabeti­cally by the first letter in the name.
To search by name
When any entry is displayed, you can press a dial pad button to display the first name beginning with a letter associated with that key.
Press dial pad buttons once for the first letter, twice for the second, three times for the third, as shown on page
21.
For example, press 5 (JKL) once to find Jennifer, twice to find Kevin, or three times to find Linda.
To call a displayed number
When you find the entry you want, press PHONE (or
SPEAKER) to dial. Or press SELECT to modify the entry
(see page 23).
Viewing long numbers
The screen can display only 16 digits at a time. To view numbers longer than this, press * or # to display the remaining digits.
5
7
HANDSET 1
Andrew
555-6789
Barbara
555-9876
Jennifer
555-4321
Pat
555-1234
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Directory
23
To dial, delete or change entries
To dial a number
When any directory entry is displayed, press PHONE (or
SPEAKER) to dial the displayed number.
To delete an entry
When any directory entry is displayed, press DELETE to delete the displayed entry from the directory. Once deleted, an entry cannot be recovered.
To change an entry
When any directory entry is displayed, press SELECT to modify the entry:
• You are prompted to EDIT NUMBER. Press
DELETE to erase digits then you can enter the cor-
rect telephone number. You can use the ^ button to move the cursor to the left and the V button to move the cursor to the right. Press and hold PAUSE to add a 3-second pause if necessary. You can also press REDIAL, then ^V to scroll to the previous­ly dialed number from the redial list you want to store in the directory, then press SELECT.
• Press SELECT.
• You are now prompted to EDIT NAME. Press
DELETE to erase characters, then use the dialing
keys to enter the correct name (see page 21). You can also use the ^ button to move the cursor to the left and the V button to move the cursor to the right.
• Press SELECT.
HANDSET 1
Andrew
555-6789
EDIT NUMBER
555-6789_
EDIT NAME Andy_
Andy
555-6789
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24
Caller ID Logs
Caller ID Log
Shared Caller ID Log
The Caller ID Log is stored in the base, and is shared by all handsets. Changes made at any one handset will be reflected in all.
How Caller ID works
If you subscribe to Caller ID service provided by your local phone company, information about each caller will be displayed after the first ring.
Information about the last 50 incoming calls is stored in the call log. You can review the call log to find out who has called, easily return the call, or copy the caller’s name and number into your directory.
When the call log is full, the oldest entry is deleted to make room for new incoming call information.
If you answer a call before the information appears on the screen, it will not be saved in the call log.
NOTE
: Only one handset can review the call log at a time. If another
handset attempts to enter the call log, it will display NOT AVAILABLE AT
THIS TIME.
NOTE
: Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compati­ble equipment.
Caller’s name Caller’s number
Appears when new call is received
Time of call
Date of call
CHARLIE JOHNSON
1-888-883-2445
NEW
11/23 10:01
AM
CHARLIE JOHNSON
1-888-883-2445
NEW
11/23 10:01
AM
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25
Caller ID Logs
Caller ID Log
About names
Names of callers will be displayed only if this informa­tion is provided by your local telephone company.
If the telephone number of the person calling exactly matches a number in your directory, the name that appears on screen will match the name as you entered it into your directory.
(Example: If Christine Smith calls, her name will appear as Chris if this is how you entered it into your directo­ry.)
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26
To review the call log
To review the call log
Press CID to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left.
To return a call
Press PHONE (or SPEAKER) to call the number as displayed.
Caller ID numbers may appear with an area code that may not be required for local calls, or without a "1" that may be needed for long distance calls. If the num­ber displayed is not in the correct format, you can change how it is dialed.
To change the number before calling, press # repeat­edly to see different dialing options (you can choose to dial with or without code, and with or without the "1"), then press PHONE (or SPEAKER) to place the call.
Example:
CID
..............................Number displayed as 908-555-0100
#
(three times) ......Number changes to 555-0100 (drops “1” + area code)
PHONE/ SPEAKER
..................Dials 555-0100
Other options
• Press DELETE to delete this entry from the call log.
• Press and hold DELETE to delete all entries from the call log. When asked to confirm, press SELECT to clear the call log of all entries, or OFF to exit and leave all call log entries intact.
• Press SELECT to copy this entry into your directory. If the name or number is not provided, you will be prompted to enter them (see page 21).
NOTE
: If both the name and number are not provided, UNABLE TO
SAVE will be displayed.
Caller ID Log
HANDSET 1
6 NEW CALLS
NEW
Pat Williams
555-1234
NEW
11/23 10:31
AM
Chris Thompson
908-555-0100
NEW
11/23 10:21
AM
Jeffrey Adams
555-9876
NEW
11/23 10:11
AM
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27
Answering System Operation
Answering System Operation
Message capacity
The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will remain available for replay until you delete them.
Message counter
Number of messages (or, during playback, message number currently playing).
Press repeatedly to hear menu options (see page 31).
Press to select or change a menu option (see page 31).
Press to review or set clock (see page 28).
Press to record a memo (see page
33) or, after pressing
MENU
, to record an outgoing announcement (see page 29).
Press to delete message currently playing; hold to delete all old messages (see page 32).
Press to repeat message; hold to slow playback,
press twice to play previous message (see page 32).
Press to skip message; hold to speed up playback
(see page 32).
Press to start or stop message playback (see page 32).
Press to turn answering system on or off.
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28
Answering System Operation
Day and time announcements
To set day and time
Before playing each message, the answering system announces the day and time the message was received.
Before using the answering system, you should follow the steps at left to set the day and time, so messages are dated correctly.
The system uses voice prompts to guide you. Each time you press CHANGE, the day, hour, minute or year advances by one. When you hear the correct setting, press TIME/SET to move to the next setting.
To check day and time
You can press TIME/SET at any time to hear the cur­rent day and time without changing it.
NOTE:
Press and hold
CHANGE
to advance the minute or year by
increments of 10 (the year can be set from 2000 to 2039).
NOTE:
Caller ID provides the time and date. Set the year so that the day of the week can be calculated from the Caller ID information. After you set the time once, it will thereafter be set automatically with incoming Caller ID informa­tion. The time will be set automatically only if you subscribe to Caller ID service provided by your local telephone company (see page 7).
1.
Press
TIME/SET
The system will announce the cur­rent clock setting, then announce “
To begin setting the clock, press TIME/SET, then press CHANGE to change the setting or press TIME/SET to continue.”
2.
Press
TIME/SET
3.
Press
CHANGE
4.
Press
CHANGE
Press
CHANGE
until the system announces the cor­rect hour, then press
TIME/SET
.
until the system announces the cor­rect minutes, then press
TIME/SET
.
NOTE:
You can press and
hold
CHANGE
to advance
the minutes in increments of ten.
until the system announces the cor­rect day, then press
TIME/SET
.
5.
6.
Press
CHANGE
until the system announces the cor­rect year, then press
TIME/SET
. The system announces the current clock setting.
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Answering System Operation
29
Outgoing announcements
Outgoing announcements are the messages callers hear when calls are answered by the answering system.
The phone is pre-programmed with announcements for normal (Answer and Record) mode and for Announce Only mode (see page 30.) If the phone is set up to record messages, the phone answers calls with “Hello. Please leave a message after the tone.” You can use this announcement, or replace it with a recording of your own voice.
To record your outgoing announcement
Press MENU until you hear "Announcement. Press PLAY or press RECORD. To continue setup, press MENU." Then press REC/MEMO and begin speaking after you hear "Record after the tone. Press STOP when you are done." Speak facing the telephone base
from about nine inches away. Press PLAY/STOP when you are done.
Elapsed time (in seconds) will be shown in the message window as you record. You can record an announce­ment up to 90 seconds long. Announcements less than three seconds long will not be recorded.
To delete your outgoing announcement
Press MENU until you hear “Announcement. Press PLAY or press RECORD. To continue setup, press MENU.” Then press PLAY/STOP to begin playback.
Press DELETE during playback to delete your announcement.
When your announcement is deleted, calls will be answered with the pre-programmed announcement described above.
1.
MENU
“Announcement. Press PLAY or ...”
2.
(Plays announcement previously recorded).
2.
REC/MEMO
“Record after the tone. . .”
3.
4.
(Announcement is played back).
Speak into microphone.
Microphone
Or
Elapsed recording time (seconds).
Press to stop recording.
(Play/Stop)
(Play/Stop)
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30
Answering System Operation
Announce Only mode
In announce only mode, callers hear an announcement but cannot leave messages. This option is useful, for example, to notify callers that you will be away for an extended period and request that they call back after a certain date.
To turn Announce Only on or off
Press MENU repeatedly until you hear “Announcement only, record no messages. To change the setting press CHANGE.” Then press CHANGE until you hear
the option you want (on or off). Press PLAY/STOP to store your selection and exit, or press MENU again to modify other features (see page 31).
To record your outgoing announcement
When announce only is turned on, calls are answered with a pre-recorded announcement that says “We’re
sorry, messages to this number cannot be accept­ed.” You can use this announcement, or replace it with
a recording of your own voice.
After turning on the announce only feature, follow the steps on page 29 to record your announcement. Callers will hear this announcement only when the announce only feature is turned on. Otherwise they will hear the standard announcement asking them to leave a mes­sage.
1.
MENU
“Announcement only, record no messages. To change the setting press CHANGE.”
2.
CHANGE
“Off”
3.
CHANGE
“On”
4.
Beep
(Option selected).
A
“A” is displayed when Announce Only is activated.
(Play/Stop)
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Answering System Operation
31
Changing feature options
Menu features can be changed to customize how the answering system operates. Press MENU repeatedly to hear each feature. Press CHANGE when you hear the feature you want to modify.
Feature options (Default settings underlined).
System announces: Feature description:
1.
MENU
3.
MENU
Or
Press until desired feature is heard (see list at right).
Press until desired selection is heard.
Press to set selection and move to next menu option.
Press to set selection and exit menu.
2.
CHANGE
“Announcement. Press PLAY or press RECORD. To continue setup, press MENU.”
Options: [record announcement]
“Remote access code. To change the setting press CHANGE.”
Options: [enter 2-digit code] 19
“Message alert. To change the set­ting press CHANGE.”
Options: On / Off
“Announcement only, record no messages. To change the setting press CHANGE.”
Options: On / Off
“Base ringer. To change the set­ting press CHANGE.”
Options: On / Off
“Number of rings. To change the setting press CHANGE.”
Options: 2 / 4 / 6 /Toll Saver
Press
REC/MEMO
to record you out­going announcement (see page 29). Press
STOP
to stop recording.
Enter a two-digit number (10-99) for remote access from another phone (see page 35).
When on, the telephone beeps every 10 seconds when you have new messages.
When on, callers hear an announcement but cannot leave messages (see page 30).
Choose this option to turn the base ringer on or off (does not affect handset).
Choose number of rings before the system answers a call. When Toll Saver is active, the system answers after 2 rings if you have new messages, and after 4 rings if you have no new messages.
NOTE:
Press and hold
CHANGE
to advance the remote access
code number by 10.
(Play/Stop)
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32
Answering System Operation
Message playback
Press PLAY/STOP to hear messages. The system announces the number of messages, then begins play­back.
If you have new messages waiting, you will hear only the new messages (oldest first). If there are no new mes­sages, the system will play back all messages (oldest first).
Announcements
• When playback begins, you will hear the total number of messages.
• Before each message, you will hear the day and time it was received.
• After the last message, you will hear “End of mes- sages.” If the system has less than 5 minutes of recording time left, you will hear time remaining.
Options during playback
• Press VOLUME button to adjust speaker volume.
• Press SKIP to skip to next message (or hold down to speed up message playback).
• Press REPEAT to repeat message currently playing. Press twice to hear previous message (or hold down to slow message playback).
• Press DELETE to delete message being played back.
• Press PLAY/STOP to stop playback.
To delete all messages
To delete all messages, press and hold DELETE while the phone is idle (not during a call, or during message playback).
1.
“You have [xx] new messages and [xx] old messages”
Number of messages waiting (or, during playback, message number currently playing).
Message playback begins. See options at right.
2.
Message playback ends.
NOTE:
If “F” is flashing in the message window, memory is full. You will have to delete some messages before new ones can be received.
NOTE:
New (unheard) messages cannot be deleted.
Press
PLAY/STOP
to begin or
end message playback.
(Play/Stop)
(Play/Stop)
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Answering System Operation
33
Recording and playing memos
Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if others in your household use the answering system.
To record a memo
Press REC/MEMO. Elapsed time (in seconds) is shown in the message window as you record. You can record a memo up to 4 minutes long. Memos less than 1 second long will not be recorded.
Press PLAY/STOP to stop recording.
To play back a memo
Press PLAY/STOP to hear messages and memos (see page 32 for other options).
1.
REC/MEMO
“Record after the tone. Press STOP when you are done.”
3.
Beep (Memo has been recorded).
Elapsed recording time (seconds).
Press to stop recording.
2.
Speak into microphone.
(Play/Stop)
Microphone
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34
Answering System Operation
Message counter displays
The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter.
Message counter displays
0
No messages.
1-98
Number of messages/memos, or message number currently playing (flashes if you have new mes­sages).
10-99
Current remote access code while setting (see page 31).
1-8
Current volume level while adjusting.
1-99
(counting)
Elapsed time while recording a memo (see page 33) or announcement up to 90 seconds (page 29).
99
(flashing)
Memo recording exceeded 99 seconds.
F
(flashing)
Memory is full. Messages must be deleted before new messages can be received.
CL
(flashing)
Clock needs to be set (see page 28).
A
Announce only mode is on (see page 30).
--
System is answering a call, or being accessed remotely.
--
(flashing)
System is being programmed or initialized.
On
(or)
OF
Displayed for one second when any answering system setting is turned on or off.
02, 04, 06, tS
Current number of rings while setting (see page
31).
Message counter
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Answering System Operation
35
1.
Remote access
A two digit security code is required to access your answering system from any touch-tone phone. This code is 19 by default; see page 31 to change it.
Dial your telephone number from any touch-tone phone.
2.
When system answers, enter two digit remote access code (19 unless you have changed it).
3.
Enter remote commands (see list at right).
4.
Hang up to end call and save all undeleted messages.
Play all messages
1
Play new messages
2
Delete the message
3 33
Repeat or go back
4
Stop
5
Skip to next message
6
Review announcement
#7
Record announcement
*7
to begin recording
5
to stop recording
Record memo
8
to begin recording
5
to stop recording
Review remote access code
#9
Change remote access code
*9
Press to hear all messages.
Press to hear new messages.
Press during playback to delete current message. Press 3 twice to delete all old message.
Press during the caller’s message to repeat the message. Press during the beginning of the day and time announce­ment to go back to the previous caller’s message.
Press to stop any operation (stop play­back, stop recording).
Press to skip current message and advance to next message.
Press to review current outgoing announcement.
Press * 7, wait for beep, then begin speaking. Press 5 to stop recording and hear playback of new announcement.
Press 8, wait for beep, then begin speak­ing. Press 5 to stop recording.
Press # 9 to review remote access code.
Press * 9 to change remote access code, then enter desired remote access code from 10-99.
NOTE:
If you pause for more than 10 seconds during remote access, you will hear a help menu listing all features & commands. If you issue no command for another 20 seconds, the call will end automatically.
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36
Answering System Operation
Help menu
*5
Turn system off
0
Turn system on
0
Press to hear list of features & com­mands.
Press to turn off answering system. Incoming calls will no longer be answered.
If off, system will answer after 10 rings. Enter your access code, then press 0 to turn on.
Remote access
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One beep every 10 seconds
Message Alert.
37
AppendixAppendix
37
Screen icons, indicator lights & tones
Screen icons & alert tones
Ringer off.
Battery charging (animated display).
Low battery (flashing); place handset in base or charger to recharge.
MUTE
Microphone is muted.
NEW
New calls (press
CID
to review call log).
Two short beeps
Press
VOLUME
keys while the volume levels are
already at limits.
Screen icons
Handset alert tones
Handset 1
NEW
MUTE
11/23 10:01
AM
Four short beeps
Low battery warning.
Two beeps
Out of range during off-hook.
Confirmation tone
Programming command completed successfully.
A series of beeps
Press
VOLUME
keys while the volume levels are
already at limits.
Base tones
Indicator lights
In Use
On when handset is in use. Flashes when another phone is in use on the same line, or answering system is answering an incoming call.
Charging
On when handset is positioned so its battery can charge.
Answer On/Off
On when answering system is activated and ready to receive calls.
Speaker
On when speakerphone is in use.
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Appendix
38
Appendix
38
PHONE
The handset is in use.
LIST FULL
You are saving to a full directory.
MICROPHONE
MUTED
The call is on mute.
LOW BATTERY
The battery needs to be recharged.
INCOMING CALL
There is a call coming in.
Handset display screen messages
ENDED
The handset is on hook.
NO ENTRIES
You are accessing an empty directory or call log.
SPEAKER
The handset speakerphone is in use.
Screen display messages
NEW VOICE MAIL
There are new voice mail messages.
X NEW CALLS
There are new calls in the CID log.
SEARCHING ...
The handset has lost communication with the base.
BASE IS PAGING
The base is paging handset(s).
Other handset is calling.
EXT. IN USE
An extension phone is in use.
NO LINE
There is no telephone line connected.
ALREADY SAVED
The telephone number you have entered is already stored in the directory.
SAVED
Your operation is successful.
WARNING CHECK
BATTERY!
The battery is not installed or not installed properly in the handset
OR
The battery needs to be replaced
OR
An incorrect battery has been installed by mistake. Use only supplied battery or AT&T replacement battery model 27910.
The battery is very low. The handset should be placed in the base unit or charger.
CHARGING
A handset with a low battery has been placed in the base unit or charger.
HANDSET X IS
CALLING
PLACE IN
CHARGER
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39
AppendixAppendix
39
Adding new handsets
Your telephone can accommodate up to four cordless handsets. You can add new handsets (E560-2, sold separately) to the E5640 and E5643B at any time, but each handset must be registered with the base before use.
The handset provided with your E5640 is automatically registered as Handset 1. Additional handsets will be assigned numbers in the order they are registered (Handset 2, Handset 3, or Handset 4). You can register a maximum of 4 handsets.
The E5643B has 3 handsets automatically registered as Handset 1, 2 and 3. You can register one additional handset, which will be assigned number 4.
The E5644B has 4 handsets automatically registered as Handsets 1, 2, 3 and 4. You cannot register any additional handsets to the E5644B.
NOTE:
You can replace E5644B handsets (see page 40).
Handset 1 Handset 2 Handset 3
Handset 4
Before using a new E560-2 handset, you must register it with the base. During registration, you must enter the 15-digit ID number of the telephone base. The Base ID is located on the bottom of the base unit.
To add a new handset:
• Make sure your handset battery is properly installed and charged.
• Your handset will display “ENTER BASE ID”.
• Enter the 15-digit Base ID number from the bottom of the base unit (E5640 or E5643B).
• Press SELECT to accept the code and complete reg­istration.
NOTE:
If an invalid Base ID code is entered, you will hear an error tone and the handset will continue to display “ENTER BASE ID”. To make cor­rections while entering the code, you can erase digits by pressing the
DELETE
key.
Once a valid base ID code is entered and accepted , the new handset will be assigned the next available handset number (Handset 2, Handset 3, or Handset 4). You can register a maximum of four handsets per base unit.
HANDSET 2
ENTER BASE ID
Enter base ID, then press
SELECT
.
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Appendix
40
Appendix
If you are replacing a handset on a system that has the maximum number of registered handsets (4) or wish to change the assigned handset number of your registered hand­sets, you must first de-register the handsets, then re-register all handsets.
To de-register all handsets
• Unplug the power supply from the base unit.
Remove all handsets from the charge cradles and base.
• Plug in the power supply while pressing and holding the HANDSET LOCATOR button.
• Continue pressing HANDSET LOCATOR until the IN USE and CHARGING indicators are lit (this could take up to 10 seconds).
• Release the HANDSET LOCATOR button.
• All handsets will display:
Once the base indicators turn off (up to 30 seconds), the handsets have been de-registered from the base, and can now be re-registered (see page 41).
Replacing a handset
ENTER BASE ID
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41
AppendixAppendix
Re-Registering a handset
You can re-register handsets after de-registering from the base. Or you can re-register handsets to a new base unit, if you have replaced your base unit for any reason.
To re-register a handset:
• Make sure your handset batteries are properly installed and charged.
• Your handset will display “ENTER BASE ID”.
• Enter the 15-digit Base ID number from the bottom of the base unit.
• Press
SELECT to accept the new code and complete re-registration.
To re-register a handset to a new base unit:
• Make sure your handset batteries are properly installed and charged.
• Unplug the old base unit. Your handset will display "SEARCHING...".
• Install the new base unit by plugging it into an electrical outlet and phone jack.
• Press and hold the SELECT key until the handset displays “ENTER BASE ID”.
• Enter the new15-digit Base ID number from the bottom of the new base unit.
• Press SELECT to accept the new code and complete re-registration. The handset is now registered to the new base.
NOTE:
If an invalid base ID code is entered, you will hear an error tone and the handset will continue to display
ENTER BASE ID”. To make corrections while entering the code, you can erase digits by pressing the
DELETE
key.
Once a valid base ID code is entered and accepted by the base unit, the new handset will be assigned the next available handset number. You can register a maximum of four handsets per base unit.
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Appendix
42
Appendix
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222-3111.
Telephone does not work at all
• Make sure battery is installed and charged correctly (see page 9).
• Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the base unit and the modular jack.
• If you have dial-pulse telephone service, make sure the dial mode is set to pulse (see page 19).
• Make sure all extension phones are hung up.
• Disconnect the base from the modular jack and plug in a working telephone. If this phone does not work, the problem is probably in your wiring or local service. Call your local telephone service compa­ny.
• If these suggestions do not work, unplug the base, remove and re­insert the battery, then place the handset in the base to re-initialize.
Phone does not ring
• Make sure the ringer is on (see page 18).
• Make sure the telephone line cord and AC adapter are plugged in properly (see page 8).
• Move the handset closer to the base.
• You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.
If you hear noise or interference during a call
• You may be out of range. Move closer to the base.
• Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.
• The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.
• Disconnect the base from the modular jack and plug in a corded tele­phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.
• Do you have DSL service? If so, you need to have a DSL filter installed at every phone jack that has a phone connected to it. Contact your DSL service provider for filter information.
• Other nearby cordless telephones can cause interference. Try mov­ing one of the cordless telephone bases.
Problem Suggestion
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AppendixAppendix
Incomplete messages
• If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes.
• If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.
• If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop recording and disconnect the call.
Difficulty hearing mes­sages
• Press VOLUME ^ on the base to increase speaker volume.
System does not answer after correct number of rings
• Make sure that the answering system is on (see page 27).
• If Toll Saver is activated, the number of rings changes to 2 when you have new messages waiting (see page 31).
• In some cases, the system may be affected by the ringing system used by the local telephone company.
• If the memory is full or the system is off, the system will answer after 10 rings.
“CL” flashes in message window
• You need to reset the answering system clock (see page 28).
Announcement message is not clear
• When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the base.
• Make sure there is no background noise (TV, music, etc.) while you are recording.
System does not respond to remote commands
• Make sure to enter your remote access code correctly (see page 35).
• Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.
• The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.
• There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly.
Troubleshooting
Problem Suggestion
• Make sure answering system in on (see page 27).
• Make sure Announce Only is off.
System does not record messages
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Appendix
44
Appendix
Technical specifications
RF Frequency Band (Handset to base)
2400 MHz — 2483.5 MHz
Output Power Handset: 19 dBm (nominal)
Base: 29 dBm (nominal)
Sensitivity -96 dBm
Modulation GFSK
RF Frequency Band (Base to handset)
5725 MHZ — 5850 MHz
Channels 95
Channel Spacing 864 KHz
Operating Temperature 32°F — 122°F
0°C — 50°C
Base Unit Voltage (AC Voltage, 60Hz)
96 — 130 Vrms
Base Unit Voltage (AC Adapter Output)
9VDC @600mA
Handset Voltage 3.2 — 4.7 VDC 700mAH
Charger Voltage (AC Adapter Output)
9VDC @200mA
Replacement Battery Model 27910
3.6V 600mAh
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45
AppendixAppendix
A
AC adapter, 8 Adding new handsets, 39 Alert tones, 37 Answering calls, 12 Answering system, 27-36
B
Battery charging, 9 Battery installation, 9 Belt clip, 11
C
Call Waiting, 14 Call Transfer, 17 Caller ID, 24
add entries to phone directory, 26 delete entries, 26
dial entries, 26 CID, 24 Clear Voice Mail Indication, 19
D
Delete Call Log entries, 26 Delete redial entries, 12 Dialing,
from a CID record, 26
directory dialing, 23 Directory, 20
dial number, 23
edit entries, 23
name search, 22
new entries, 21
E
Elapsed time, 12 Ending calls, 12
F
Flash (switchhook flash), 14-15
H
Hands-free use, 12 Handset locator, 13 Headset, 11
I
Intercom, 16
Incoming call log, 24 Incoming calls, answering, 12 Indicator lights, 37
L
Last number redial, 12 Low battery, 9
M
Making calls, 12 Menus, 2 Messages, 27-36 Mute, 15
N
Names,
enter into directory, 21 search for, 22
O
Operating range, 7
P
Problems, 42
Q
Quick reference guide, 2-3
R
Receiving calls, 12 Recharging, 9 Redial, 12 Replacing a handset, 40 Re-registering a handset, 41 Ring silencing, 15 Ring tone options, 18
S
Search for name, 22 Speakerphone, 12 Switchhook flash, 14-15
T
Technical specifications, 44 Troubleshooting, 42
V
Volume controls, 14
Index
91-000353-060-000_E5640 MK3B CIB_R2.qxd 2/13/1950 7:21 PM Page 45
AppendixAppendix
Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone.
Remote access wallet card
Fold here.
Cut along dotted line.
Action Remote Command
Play all messages ......................1
Play new messages....................2
Delete the message..................3
Delete all old messages ..........33
Repeat or go back ....................4
Stop..............................................5
Help menu..................................*5
Skip the message ......................6
Review announcement ............#7
Record announcement ............*7
Record memo............................8
Review remote access code ..#9 Change remote access code ..*9
Answer machine ON/OFF....0
Call your phone number, then enter your 2-digit access code (preset to 19).
5.8 GHz Cordless Telephone/Answering System E5640/E5643B/E5644B
Copyright © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China.
91-000353-060-000_E5640 MK3B CIB_R2.qxd 2/13/1950 7:21 PM Page 46
www.telephones.att.com
91-000353-060-000_E5640 MK3B CIB_R2.qxd 2/13/1950 7:21 PM Page 47
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