AT&T E560-5 User Manual

User's Manual

5.8 GHz Expansion
Handset E560-2/E560-5

For use with AT&T
model E5640/E5643B/
E5644B/E5655

Congratulations on your purchase

of this AT&T product.

Before using this telephone system,

you must

read Important safety information on

pages 20-24 of this manual.

NEED HELP?

Our representatives are here

to help you with any questions concerning

the operation of this product, available accessories, or

any other related issues.

Call toll free

1 [phone]

In Canada, call

1 [phone]

or visit our website at

www.telephones.att.com

Model #: AT&T E560-2/E560-5

Product name: 5.8 GHz cordless telephone

Serial #:

(found at the bottom of the handset charger)

Purchase date:

Place of purchase:

Depending on your service subscription, you may see the caller’s number, or the
caller’s name and number. This product can provide information only if both
you and the caller are in areas offering caller ID service, and if both telephone
companies use compatible equipment. The time and date are sent by the service
provider along with the call information.

Information about caller ID with call waiting

Copyright © 2006 Advanced American Telephones. All rights reserved.

AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

This product has a caller ID with call waiting feature which works
with service from your local telephone service provider.

Caller ID with call waiting lets you see the name of the caller
before answering the telephone, even when on another call.

You may need to change your phone service to use this
feature.

Contact your telephone service provider if:

• you have both caller ID and call waiting, but as separate
services (you may need combined service).

• you have only caller ID service, or only call waiting service.

• you don’t subscribe to any caller ID or call waiting services.

You can use this product with regular caller ID service, or you
can use this product’s other features without subscribing to
either caller ID or combined caller ID with call waiting service.

There are fees for caller ID services, but these may not be
available in all areas.

IMPORTANT

You must charge the
battery and register the
handset before use.

STOP!

See pages 2-3

for easy instructions.

Table of contents

For customer service or product
information, visit our web site at

www.telephones.att.com

or call 1 [phone].

Please also read

Important safety

information on pages 20-

24.

Quick reference guide .............................1

Before you begin ....................................... 2

Parts checklist ............................................ 2

Battery & charger installation ................ 3

Adding new handsets ...............................4

Replacing a handset .................................. 7

Re-registering a handset .......................... 9

Belt clip & optional headset .................11

Troubleshooting .......................................12

Important safety information ...............20

FCC Part 68 and ACTA .........................25

FCC Part 15 ............................................. 27

Limited warranty .....................................28

Copyright © 2006 Advanced American Telephones. All rights reserved.

AT&T and the Globe Design are trademarks of AT&T Corp.,

licensed to Advanced American Telephones.

For complete instructions, please refer to the manual provided with
your E5640, E5643B, E5644B or E5655 telephone. If your manual for
the above models has been misplaced, you may download it from
www.telephones.att.com.

Quick reference guide

1

Feature menu

>DIRECTORY
CALL LOG

Menu

Feature Menu

Directory
Call log
Ringer volume
Ringer tone
Key tone
Language
Clear voice mail
Dial type

Press ^ CID or DIRV to
scroll through menu items.

Press SELECT/

MENU to select

or modify a highlighted item.
Press OFF/

CLEAR to cancel

an operation, back up to the
previous menu, or exit the
menu display.

> shows highlighted item

OFF/CLEAR

During a call, press to hang up.
While using menus, press to cancel
an operation, back up to the previous
menu, or exit the menu display.

REDIAL/PAUSE

Press to view redial memory.
While entering numbers, press and hold
to insert a dialing pause.

^ CID

Press to scroll up in menus.
Press when phone is not in use to
display caller ID information. While
entering names or numbers, press to
move the cursor to the left.

SPEAKER

Press to activate handset speakerphone.
Press again to resume normal handset
use (earpiece).

DIRV

Press to scroll down in menus.
Press when phone is not in use to
display directory entries. While entering
names, press to advance cursor.

PHONE/FLASH

Press to make or answer a call.
During a call, press to receive an
incoming call, if call waiting is activated.

MUTE/DELETE

While on a call, press to mute
microphone. While reviewing the call log,
press to delete an individual entry or
press and hold to clear the caller ID log.
While pre-dialing, press to delete digits
from a string.

INTERCOM

Press to initiate an intercom
conversation or transfer a call.

Handset

SELECT/MENU

Press to display menu, or to select
highlighted item from menu.

Before you begin

This cordless telephone
operates within the
maximum power
allowed by the Federal
Communications
Commission (FCC). Even so,
this handset and telephone
base can communicate
over only a certain distance
— which can vary with
the locations of the
telephone base and handset,
the weather, and the
construction of your home
or office.

If there is a call while
the handset is out of
range, the handset might

not ring — or if it does ring,
the call might not connect
when you press

PHONE/

FLASH. Move closer to the

telephone base, then press

PHONE/FLASH to answer

the call.

If the handset is out
of range during a
telephone conversation,

there might be interference.
To improve reception, move
closer to the base.

If you move out of range
without pressing

OFF/CLEAR, your telephone

will be disconnected after
five seconds. To hang
up properly, walk back
toward the telephone base,
periodically pressing

OFF/CLEAR until the call is

disconnected.

Parts checklist

Remember to save your sales receipt and original packaging
in case it is necessary to ship your telephone for warranty
service. Check to make sure the telephone package includes the
following:

CHARGING

Handset charger

Handset

Powe r
adapter

Belt clip

Battery

2

Battery compartment
cover

3

Battery & charger installation

After installation, place the handset in the handset charger or the
telephone base and allow the battery to charge for at least 16 hours
before use. You can keep the battery charged by returning the
handset to the handset charger or the telephone base after each use.
When battery power is completely depleted, a full recharge takes
about 16 hours. The average talk time on a completely charged
battery is about eight hours depending on the environmental
conditions, and the standby time is approximately four days.

CHARGER light remains
on while battery is charging.

Plug the power cord into the jack on
the underside of the handset charger,
then plug the power adapter into an
electrical outlet not controlled by a
wall switch.

Align the two holes in the
connector with the socket
pins according to the
diagram inside the battery
compartment, then snap
the connector into place.

Low battery indicator

Return handset to the handset
charger or the telephone base to
recharge when this symbol flashes.
(The handset will beep when battery
is low.)

Caution: Use only the supplied
rechargeable battery or AT&T
replacement battery model
27910 (SKU 00102. Part number
89-0099-00-00).

Press tab and slide the
cover away from the center
of the telephone to open
battery compartment.

LOW BATTERY

NOTE: Use only the power adapter

supplied with this product. If you need

a replacement, call 1 [phone].

Be sure to use an electrical outlet not

controlled by a wall switch.

Replace the compartment
cover by sliding it towards
the center of the handset
until it is securely in place.

Place the battery
and wires in the
compartment.

Adding new handsets

4

HANDSET 2

Before using a new E560-2/E560-5 handset, you
must register it with the E5640/E5643B/E5655
telephone base. During registration, you must
enter the 15-digit ID number of the telephone
base. The base ID of the E5640/E5643B is
located on the bottom of the telephone base.

For the E5655, you can find the base ID code
in the E5655 base menu. Press SELECT/MENU
just below the screen on the telephone base,
then press ^ CID twice and the screen shows
>DISPLAY BASE ID. Press SELECT/MENU
and the base ID code will be displayed on the
screen.

The handset provided with your E5640/E5655 is automatically
registered as Handset 1. Additional handsets will be assigned
numbers in the order they are registered (Handset 2, Handset 3,
or Handset 4). A maximum of 4 handsets can be registered to
the same telephone base.

The E5643B has 3 handsets automatically registered as handset
1, 2 and 3. You can register one additional handset, which will be
called Handset 4.

Enter base ID, then press SELECT.

ENTER BASE ID

NOTE: A maximum of two handsets or one handset and the
speakerphone on the telephone base can be connected to an
external line anytime.

Adding new handsets

To add a new handset:

• Make sure the handset battery is properly installed and fully

charged.

• If the battery in the handset is not sufficiently charged, the

screen on the handset will show

If this happens, return the handset to the handset charger until

the screen shows

• Enter the 15-digit base ID number. The number is located on

the bottom of the E5640 and E5643B telephone base. To find
the number on the E5655, press

SELECT on the telephone

base, and scroll down to highlight DISPLAY BASE ID, then
press SELECT/MENU.

• When the base ID is being entered, the following keys can be

used:

• DELETE to delete the last digit entered.

• Press and hold DELETE to delete all digits entered.

• Press SELECT when the complete base ID has been

entered.

5

ENTER BASE ID

PLACE IN CHARGER

Adding new handsets

• If the number is not entered correctly, the screen will be blank

for a few seconds and

will be displayed again until a valid base ID has been entered.

• After entering the code, press

SELECT/MENU to accept the

code to complete the registration process.

NOTE: In some cases, the last digit of the base ID may be an *. Treat that as part of the base ID
and enter it into the handset for registration purpose.

NOTE: If an invalid base ID code is entered, there will be an error tone and the handset will
continue to display ENTER BASE ID. To make corrections while entering the code, erase digits by

pressing the DELETE/

MENU key.

When a valid base ID has been entered and recognized by the
telephone base, the screen will be blank for a few seconds and
will show:

followed by a screen indicating the number for the newly
registered handset.

The new handset will be assigned the next available handset
number (Handset 2, Handset 3, or Handset 4). A maximum of
four handsets can be registered to each telephone base.

HANDSET X

SEARCHING...

ENTER BASE ID

6

Replacing a handset

If you are replacing a handset on a system which already has the
maximum number of handsets registered (4), or wish to change
the assigned handset number of your registered handsets, you
must first de-register all handsets, then re-register them again.

To de-register all handsets (E5640/E5643B/E5644B)

• Unplug the power supply from the telephone base.

• Plug in the power supply while pressing and holding the

HANDSET LOCATOR button on the telephone base.

• Continue pressing HANDSET LOCATOR until the IN USE and

CHARGING indicators are lit. This should take about 10
seconds.

• Release the

HANDSET LOCATOR button.

All handsets will display:

Once the base indicators turn off (may take up to 30 seconds),
the handsets are de-registered from the telephone base, and can
now be re-registered (see page 9).

ENTER BASE ID

7

Replacing a handset

To de-register all handsets (E5655 ONLY)

• Press * 8 8 3 2 4 4 # on the dial pad of the

telephone base.

• Press

SELECT/MENU on the telephone base.

All handsets will be de-registered from the telephone base and the
handsets will display (may take up to 30 seconds):

The handsets are now de-registered from the telephone base, and
can now be re-registered (see page 9).

ENTER BASE ID

8